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After spending my entire Saturday trying in vain to get my win 7 laptop to recognize my captivate I've decided I need to reach out for some help.
Right when I gore my phone, without too much hassle I did the superoneclick root via my pc with great success. Did the lagfix after that and all was well. Go me right?
I used my phone for a little bit and decided that it was time to but sonera music and pictures on it. This is where it all went wrong.
For background, I have done up to this Point: tried both driver sets that are floating around (and exe and the version most often linked to in help threads with a simple setup file), Ive tried kies, I've tried going into device manager to manually locate the divers. Nada.
At this point the drivers with the setup file will no longer install because the install of the exe screwed up at some point. Windows is only showing the device as us composite hub or as a unknown device. I can sometimes get it to say Samsung android usbb device but it shows that it is in error and it still wot see the phone. Someone else asked me if I had used the mount option when I comes up in my notifications bar which I haven't because it never gives me the option. I've tried disabling launcherpro, undoing the root, undoing the lagfix, formatting and wiping user data on the phone, still nada. I've tried all usb modes. Nada.
First things first, can someone explain to me exactly what I should do in device manager to get the drivers in order? I'm pretty sure this is the root of my problem. Any idea on how to get rid of the erroneous drivers that are causing the driver setup to fail?
Any help would be great :S
Need to try and manually remove three old drivers, then try and re install. Id suggest using the ones design gears posted on his one click back to stock post
Sent from my SAMSUNG-SGH-I897 using XDA App
I snipped this from one of my old posts in the Vibrant section...
For those of you having a problem with Windows 7 recognizing your Vibrant ... here is how I fixed it on my system.
*Note: You do not need to load any special USB drivers for your phone to be recognized in Mass Storage mode in Windows 7.
*Warning: You follow these instructions at your own risk ... no screaming at me if you try it and something gets screwed up!
1) Navigate your way into the Device Manager / Universal Serial Bus Controller
2) Uninstall the device(s) "USB Root Hub" (My system had 2 listed)
3) You will lose mouse and keyboard control (because you just removed the USB Hubs)
4) Reset your PC and allow Windows to boot normally.
5) Go back to the device manager and wait for all of the "!" marks to go away as windows re-installs the USB Hubs and reinitializes all of your devices.
6) Make sure your Vibrant is in mass storage mode and has USB debugging OFF
7) Plug in your Vibrant via the USB cable and be amazed as windows recognizes your device and assigns the drive letters. After you select the mount option on your phone you will have normal access via windows explorer.
Hope this helps some of you out there !!!
~Stresa
Sent from Samsung Vibrant
thanks for the good responses guys but both of those have failed. Odin cant even see my phone, same issue with superoneclick root. I even just tried on an enitrely different PC and got the same "device could not start" message.
tried deleting all the drivers for the USB devices. nada. still no connection
Subrock said:
After spending my entire Saturday trying in vain to get my win 7 laptop to recognize my captivate I've decided I need to reach out for some help.
Right when I gore my phone, without too much hassle I did the superoneclick root via my pc with great success. Did the lagfix after that and all was well. Go me right?
I used my phone for a little bit and decided that it was time to but sonera music and pictures on it. This is where it all went wrong.
For background, I have done up to this Point: tried both driver sets that are floating around (and exe and the version most often linked to in help threads with a simple setup file), Ive tried kies, I've tried going into device manager to manually locate the divers. Nada.
At this point the drivers with the setup file will no longer install because the install of the exe screwed up at some point. Windows is only showing the device as us composite hub or as a unknown device. I can sometimes get it to say Samsung android usbb device but it shows that it is in error and it still wot see the phone. Someone else asked me if I had used the mount option when I comes up in my notifications bar which I haven't because it never gives me the option. I've tried disabling launcherpro, undoing the root, undoing the lagfix, formatting and wiping user data on the phone, still nada. I've tried all usb modes. Nada.
First things first, can someone explain to me exactly what I should do in device manager to get the drivers in order? I'm pretty sure this is the root of my problem. Any idea on how to get rid of the erroneous drivers that are causing the driver setup to fail?
Any help would be great :S
Click to expand...
Click to collapse
kies or mass storage?
for kies debugging in settings>aplications must be disabled. i dont remember what works better ask on connection or to have connection type preset in settings>applications>usbsettings. im on froyo which works a million times better, kies on jf6 was like a 90% fail rate. it just didn't work for me.
for mass storage you need to mount the phone from a message in the notification bar, even if it asks the connection type and you tick mass storage it will not be mounted, you still need to mount from the notification bar.
you can also mount the sdcards from the notification bar in debugging mode which bypasses the connection type setting in settings>applications>usbsettings.
i tend to leave debugging on in case i need adb to fix my phone, i only turn it off to use kies which is useful to fix my contacts when i have multiples (it's alot easier to fix 200+ contacts on a computer screen using a mouse and keyboard), or install an update if i choose to run the phone stock.
tried in every combination of modes, cant get it connect any possible way. I also dont get the option to mount it from the notification bar so perhaps I have a hardware issue.
Are you using the stock usb cable? I've had problems with some but not all generic cables.
Sent from my SAMSUNG-SGH-I897 using XDA App
may not be what you want to hear
I actually had a similar problem, though not the same. My phone charges and I can use mass storage without issue, but I could not get Odin One Click updaters to ever "see" my phone. I tried every USB port on my box, tried several different driver sets (including the ones DG recommends). Eventually, I tried on a different computer. Odin saw it fine, updated no problems, first time out of the gate.
I know, I know, not everyone has access to two computers, and furthermore there "should" be no reason it can't work on a particular one, but for me, short of formatting my PC and reinstalling OS, I tried everything else I could think of.
Good luck, either way!
post moved to new thread
I don't think there should be a logical reason as to why this would ever work, but Windows (and computers in general sometimes) has a tendency to surprise me like that... but what if you try removing the drivers by whatever automatic means you are provided with, and then check and remove them manually (if necessary), and finally run CCleaner or some other program with registry cleaning capabilities to give your PC that last little enema.
Then use DG's drivers and install them in whatever way he recommends (been a while since I installed the drivers). That's really all I can think of on the PC side... maybe putting a cheap little USB hub between your phone and your PC if you have one laying around as another mostly futile attempt.
Fair warning, it is possible for CCleaner to mess up your PC... any program that messes with the registry can potentially do so. I've never seen the program cause harm, but it is possible.
I've had the same problem with my Crappy from day one. I still somehow got SuperOneClick to Root my phone through multiple attempts. But if all you need to do is transfer files from your phone to PC, and vice versa. I would recommend Android Sync Manager. It can read most of the file systems in the phone, and transfers at a decent speed.
same here
One of my PCs recognizes Cappy with the same cable, OS, drivers. Other one doesn't.
So I ended up using "ADB Wireless" from Market. It works pretty good, slower than USB, but works.
Also - if you are willing to make your PC work - try fresh reinstall of Windows 7SP1 and disable driver update from Internet.
Since your just trying to put music and pictures on the phone, try Kies Air from the market. Install it on your phone then you can transfer files wirelessly with the browser from your computer.
USB Cable
gbrown2036 said:
Are you using the stock usb cable? I've had problems with some but not all generic cables.
Sent from my SAMSUNG-SGH-I897 using XDA App
Click to expand...
Click to collapse
Definitely check the USB cable. I had this exact issue before. I checked drivers, did a bunch of un-installing and manual installing of drivers. Finally I tried my stock USB cable and all worked perfectly!
I have been searching for the past couple of hours about how to properly eject a usb Thumb drive, but only seem to find people talking about how to get their Thumb/large external drives to even show up.
I was running Vegan 5.1.1 up until this morning, now I am running Vegan-Ginger Experimental , couldnt figure it out on either. If this has been covered, I apologize, please reply with link to thread
My 16GB OCZ ATV shows up just fine. I can access it from the Gallery or Music no problem, or go to file explorer and view everthing on it as well.
However, when I pull it, I get the error message about improper SD unmount. I tried putting the Gtab to sleep, waiting for the USB light to go off, but when I pull the thumb drive and unlock the tab, it still gives me the error.
I searched through the Storage settings, but no options to unmount. Searched through File Explorer but nothing there either.
Any hints or suggestions ??
again, sorry if this has been covered, let me know what thread to read and I am on it !!
Hand_Banana,
I don't know that I have ever read a definitive answer to this question.
But I know this from my own experiences, I never remove my miniSD card or
thumb drive without shutting down my G-Tablet. Doing anything else has
given me errors too. Not plug and play or even semi-plug and play like
Windows.
The USB setup on these things to my eye is very crude at best and until
someone builds or hacks an upgrade, all you can do is not take any chances.
Rev
Thank you very much for your reply.
I know everyone works really hard on these ROMs, and I am sure its only a matter of time before someone figures it out. I remember on my epic, it would give me an option to dismount, so again, I am sure its only a matter of time before it gets dialed in.
cheers
Hi everyone
My girlfriend just got the G2x yesterday. We plugged it into her macbook and created a folder on the drive that showed up on the finder called 'Music.' Tried to copy some music over from her laptop and the problems started. First, the phone wouldn't eject from the finder, saying it was in use. Second, after trying to figure out how the phone was in use but finding nothing running, we unplugged the USB without ejecting (probably not the best idea). The phone froze. Third, after a hard restart and a few reboots, the media scanner freezes on 'scanning for errors' when starting up.
Now it won't take pictures, saying 'mount your Phone memory', and when we go to the options for mounting the various drives under settings>SD & Phone storage, all the options to mount drives are grayed out. Also, there is no information listed for any of the storage. We tried doing the factory reset but the same problems occur (media scanner freezes and drives won't mount). When I plug it into my desktop, the drive shows up as completely empty. No volumes, no partitions, nothing. Using the sdk shell to look around, I can find no sign of either the folder we created or the files that we copied.
Any ideas? My android experience is minimal, though I am comfortable using the sdk stuff to take a look-see. This is probably most easily solved by simply returning it for a new one, but I enjoy figuring this stuff out if at all possible. It also helps avoid making the same mistake in the future.
Thanks for any help or advice. Sorry for the length.
sounds like you got one of the 'bad' ones, the first shipment were supposedly littered with bugs similar to your issue, returned mine and has been flawless except for the screen bleed stuff. Id just return it if i were you.
radcopter said:
Hi everyone
My girlfriend just got the G2x yesterday. We plugged it into her macbook and created a folder on the drive that showed up on the finder called 'Music.' Tried to copy some music over from her laptop and the problems started. First, the phone wouldn't eject from the finder, saying it was in use. Second, after trying to figure out how the phone was in use but finding nothing running, we unplugged the USB without ejecting (probably not the best idea). The phone froze. Third, after a hard restart and a few reboots, the media scanner freezes on 'scanning for errors' when starting up.
Now it won't take pictures, saying 'mount your Phone memory', and when we go to the options for mounting the various drives under settings>SD & Phone storage, all the options to mount drives are grayed out. Also, there is no information listed for any of the storage. We tried doing the factory reset but the same problems occur (media scanner freezes and drives won't mount). When I plug it into my desktop, the drive shows up as completely empty. No volumes, no partitions, nothing. Using the sdk shell to look around, I can find no sign of either the folder we created or the files that we copied.
Any ideas? My android experience is minimal, though I am comfortable using the sdk stuff to take a look-see. This is probably most easily solved by simply returning it for a new one, but I enjoy figuring this stuff out if at all possible. It also helps avoid making the same mistake in the future.
Thanks for any help or advice. Sorry for the length.
Click to expand...
Click to collapse
I'm having the same issues. The only solution is to return it??
I really like the phone but this is pretty frustrating. On top of that, the LGForums are just littered with other issues the G2x has. They are also very quiet on when the bug fixes are coming.
dead2hill said:
sounds like you got one of the 'bad' ones, the first shipment were supposedly littered with bugs similar to your issue, returned mine and has been flawless except for the screen bleed stuff. Id just return it if i were you.
Click to expand...
Click to collapse
I was advised of a bad first batch. My 2nd one was made Apr 28th. No issues aside from worse screen bleed than my 1st one.
But that's never bothered me like some others. I never see it with real world use.
Sent from my LG-P999 using XDA Premium App
Hi, I have a Ul40 cellphone version 7.1.1. for years I have been downloading into my phone, then using a USB cable to transfer what I want into my old Dell PC.
Yesterday I hooked them up and my phone will charge but not transfer files. My PC doesn't seem to recognize it. I rebooted my phone, deleted cached files, etc.
I googled up the problem, new cable, same problem. One resource said to go to settings, storage & 3 dots, then USB connection. Instead of getting the option to use it as a mtp, it would only give storage clean up.
What do I do now? Is there something specific for my model? If I factory reset it will it go back to normal? At one point my PC said something about drivers. I downloaded a no ads app, it didn't seem to do a anything and wanted to add more stuff to my phone and/or PC.
Is it simply time to get a new phone?
Thanks, BA
OP...noticed there were 7 views but no reply. My tech skills are very limited. Sorry if I did not post this in the right place or something.
Did anybody else have this problem, how would I find it? Thanks.
Hello.
I am having a lot of trouble getting the USB drivers to work.
I am wanting to simply connect my Moto One 5G Ace with a USB cable and have it show up as a drive on Windows File Explorer. I want to copy files to/from the SD card.
But either I'm not downloading the right drivers, or my developer settings are wrong, or something else is going on.
I downloaded the "MotoroalDeviceManager_2.5.4.exe. All that seems to do is check for software updates.
I downloaded Motorola_Mobile_drivers_v6.4.0.zip, which seems to do absolutely nothing.
When I connect the phone to the computer, I get the popup from the system tray "Setting up the Motorola One 5G Ace device" (or whatever), then asks me what I want to do with it by default. I select "Open File Explorer". Well, the "motorola one 5G ace" selection in File explorer shows a blank screen.
If I go into USB Debugging and turn it on, the phone disappears from File Explorer entirely.
I've gotten this to work before with my Moto X4.
I'm running Windows 10.
Any help is greatly appreciated.
Thanks!
phlack2 said:
Hello.
I am having a lot of trouble getting the USB drivers to work.
I am wanting to simply connect my Moto One 5G Ace with a USB cable and have it show up as a drive on Windows File Explorer. I want to copy files to/from the SD card.
But either I'm not downloading the right drivers, or my developer settings are wrong, or something else is going on.
I downloaded the "MotoroalDeviceManager_2.5.4.exe. All that seems to do is check for software updates.
I downloaded Motorola_Mobile_drivers_v6.4.0.zip, which seems to do absolutely nothing.
When I connect the phone to the computer, I get the popup from the system tray "Setting up the Motorola One 5G Ace device" (or whatever), then asks me what I want to do with it by default. I select "Open File Explorer". Well, the "motorola one 5G ace" selection in File explorer shows a blank screen.
If I go into USB Debugging and turn it on, the phone disappears from File Explorer entirely.
I've gotten this to work before with my Moto X4.
I'm running Windows 10.
Any help is greatly appreciated.
Thanks!
Click to expand...
Click to collapse
Did you set the default USB connection to "file transfer"?
RETIEF said:
Did you set the default USB connection to "file transfer"?
Click to expand...
Click to collapse
I was actually looking for that, but couldn't find it. A search at the top of the interface found it.
So no, it wasn't set. I set it, and I got further. Thanks!
But not too much further.
What is now being shown in File Explorer, under "motorola one 5G ace" is:
android
Internal shared storage
I'm assuming "android" is my SD card, as that's how it seems to appear everywhere else on the phone. It also shows 115GB used, which is about right for that SD card, considering the junk I have on it.
Browsing under Internal shared storage is empty. Nothing is under there. ZIP.
Under "android" are a bunch of directories, such as .$recycle.bin$, Alarms, Android (yes, again), DCIM, Download, Movies, Podcasts, Ringtones, and a drive symbol.
Alarms has some small files. Everything else is empty.
So, I'm part way there. What can I check next? Permissions issue, perhaps?
Thanks
phlack2 said:
I was actually looking for that, but couldn't find it. A search at the top of the interface found it.
So no, it wasn't set. I set it, and I got further. Thanks!
But not too much further.
What is now being shown in File Explorer, under "motorola one 5G ace" is:
android
Internal shared storage
I'm assuming "android" is my SD card, as that's how it seems to appear everywhere else on the phone. It also shows 115GB used, which is about right for that SD card, considering the junk I have on it.
Browsing under Internal shared storage is empty. Nothing is under there. ZIP.
Under "android" are a bunch of directories, such as .$recycle.bin$, Alarms, Android (yes, again), DCIM, Download, Movies, Podcasts, Ringtones, and a drive symbol.
Alarms has some small files. Everything else is empty.
So, I'm part way there. What can I check next? Permissions issue, perhaps?
Thanks
Click to expand...
Click to collapse
The newest Moto drivers are here
Where can I download the USB drivers for my device?| Motorola Support US
Visit the customer support page to view user guides, FAQs, bluetooth pairing, software downloads, drivers, tutorials and to get repair and contact us information.Where can I download the USB drivers for my device?
motorola-global-portal.custhelp.com
Install, Reboot PC
Enable Dev options (Settings/System/About phone) tap on Build number until it says "you are now a developer"
go back to the Settings/System page
tap Advanced
Open Developer Options
Scroll down past networking
Select Default USB configuration
Select File Transer
Scroll Back up to Debugging
USB debugging should be off (Grey) unless you are using adb commands
Ok folks, so I did a repair job on the msi, and it got "further". I could see some directories.
But then I decided to swap out the cable. And that seemed to do the trick. I'm now able to transfer over some huge files. Odd, as I thought the original cable was a good one, too.
Thanks for all your help.
phlack2 said:
Ok folks, so I did a repair job on the msi, and it got "further". I could see some directories.
But then I decided to swap out the cable. And that seemed to do the trick. I'm now able to transfer over some huge files. Odd, as I thought the original cable was a good one, too.
Thanks for all your help.
Click to expand...
Click to collapse
More often than not, a bad cable or port on the PC end is the culprit. However, in my case, on my laptop, I have to uninstall and then reinstall the drivers after every time I have shut it down. All works well then until I shut down my laptop and then reboot the next day. Rinse and repeat. It's a head scratcher for sure. But at least I can get things working again.
pastorbob62 said:
More often than not, a bad cable or port on the PC end is the culprit. However, in my case, on my laptop, I have to uninstall and then reinstall the drivers after every time I have shut it down. All works well then until I shut down my laptop and then reboot the next day. Rinse and repeat. It's a head scratcher for sure. But at least I can get things working again.
Click to expand...
Click to collapse
Yeah, I've used that cable for other transfers, too. So I'm not sure what happened. Maybe this was the first time I used it in a USB 3.0 port, so it couldn't handle the higher speed. That's all I can think of.
I'll consider this the next time I have transfer issues.