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Black Call Screen And Camera Won't Launch

When making a phone call on this phone the screen will become black ( assuming from the proximity sensors like normal ) but it won't get off the black screen unless i slide up the keyboard or reboot phone.
Also camera will randomly not open and just keep closing when i try to launch it.
Any help will be appreciated.

Hey tylermaciaszek, good to see you here with this phone, haha. What ROM are you running, have you rooted yet? I haven't experienced either of those bugs, or even heard of anyone having them I don't think. Is your phone brand new?

I'm not actually with the phone its my friend just trying to get him some help
Back story: had my touch 4g and it broke T-Mobile guy said he would give my friend mytouch 4g slide so he took it for the dual core and the first phone had the problem took it back now this is his 4th one with the same problem
He said he had a software update don't know if there's a software problem or not
Thanks for help!
Sent from my SGH-I997 using xda premium

Ya definitely got me on that, I haven't seen or heard of those problems on stock with or without the software update. Sorry about that

tylermaciaszek said:
I'm not actually with the phone its my friend just trying to get him some help
Back story: had my touch 4g and it broke T-Mobile guy said he would give my friend mytouch 4g slide so he took it for the dual core and the first phone had the problem took it back now this is his 4th one with the same problem
He said he had a software update don't know if there's a software problem or not
Thanks for help!
Sent from my SGH-I997 using xda premium
Click to expand...
Click to collapse
The problem is not software, so the OTA update isn't his problem. You've got an unlucky friend, I guess. He's going to have to get an exchange.

DistrictDigital said:
The problem is not software, so the OTA update isn't his problem. You've got an unlucky friend, I guess. He's going to have to get an exchange.
Click to expand...
Click to collapse
I agree. Very strange he has had this problem, and more so that its multiple times.
Sent from my myTouch_4G_Slide_Lite using xda premium

I had the same problem. I hit the camera button and screen went black and also had it happen with the power button on the stock rom.
I pulled the battery and rebooted.
Haven't had that problem with any custom roms.
sent from my RuBiX infused MT4G Slide using xda premium

Mytouch 4g slide keeps freezing

Hey all, i don't know if there's already a thread about this but i did a quick search and didn't really find one about my problem.
Anyways, my girlfriend has a mytouch 4g slide and it keeps freezing on her. If she's in a call, she can stay in the call but won't be able to hang up or use the screen in any way until a restart. She is completely stock. This is the second mytouch for her with the same problem. Any ideas as to why this is happening?
Sent from my HTC_Amaze_4G using XDA

GGWC808 said:
Hey all, i don't know if there's already a thread about this but i did a quick search and didn't really find one about my problem.
Anyways, my girlfriend has a mytouch 4g slide and it keeps freezing on her. If she's in a call, she can stay in the call but won't be able to hang up or use the screen in any way until a restart. She is completely stock. This is the second mytouch for her with the same problem. Any ideas as to why this is happening?
Sent from my HTC_Amaze_4G using XDA
Click to expand...
Click to collapse
Well when I was stock, I never had any problems like this. I have heard about people having screen freezes with regards to the call screen, however. It could easily be one of the apps that she downloaded. It might be worth it to try a factory reset if the problem is persistent. Not to mention that sounds like a pretty annoying issue.

Yeah, we tried a factory reset before and it didn't work.
Sent from my HTC_Amaze_4G using XDA

Huh, I talked to her more about this issue and it seems that it only freezes during a call. She didn't realize it until I asked her specifically about it. So any way to fix this issue.
Sent from my HTC_Amaze_4G using XDA

GGWC808 said:
Huh, I talked to her more about this issue and it seems that it only freezes during a call. She didn't realize it until I asked her specifically about it. So any way to fix this issue.
Sent from my HTC_Amaze_4G using XDA
Click to expand...
Click to collapse
If a factory reset doesn't solve your problem, you have two options:
Root and install a custom rom (could be a stock rom problem, even though it shouldn't be)
Get it replaced under warranty

is the device completely frozen, or can she get the screen to turn on by pressing the trackpad or something? come to think of it, the sensor doesn't seem to work perfectly on my device, so sometimes when i want to hang up a call, i need to press the trackpad to get the screen to turn on. i have never had the device become totally unresponsive tho.

Well, she says the screen is on but nothing happens when she taps it. The only way so far to get her phone to work again is a battery pull.
This is already a warranty replaced phone for the same problem. I would root her phone, but she is in San Francisco and I'm not. She is also not very tech savvy so she can't do it herself.
Sent from my HTC_Amaze_4G using XDA

GGWC808 said:
Well, she says the screen is on but nothing happens when she taps it. The only way so far to get her phone to work again is a battery pull.
This is already a warranty replaced phone for the same problem. I would root her phone, but she is in San Francisco and I'm not. She is also not very tech savvy so she can't do it herself.
Sent from my HTC_Amaze_4G using XDA
Click to expand...
Click to collapse
Have her try using GO! Dailer/Contacts. I know this issue is based within the Call Out screen. But try using GO! It can also an out of Ram issue. On stock, the more widgets you use. The worse the phone gets. You'll see that HTC Logo all the time. My Uncle has this phone, and he's 100% stock. He gets freezes, and the HTC Logo screen after every app. Since the phone has the highest priority in a call, in can be using to much RAM. Then the phones doing a Rosie reboot with out the HTC scrreen.
If she wants to. Install Zeam Launcher. She won't have any Sense widgets. But it'll free up about 120Mb of Ram. Then place the call, and see if it lags.
Sent from my myTouch_4G_Slide using Tapatalk

After a warranty replacement for my old phone, I haven't had time to fight rooting and have been experiencing similar issues... Memory mgmt seems to be cause. Ive removed some apps and it has reduced issues.
On initial use of phone, I reset it, inserted a full battery and followed the general "let it set" rules for a fresh rom install. At first, all was great, everything worked perfect. But as I added apps, it grew less stable. Also seeing phone freeze when rebooting into recovery... Eek. Tried multiple sd cards, batteries, to no avail.
Gonna call for another replacement. Ugh. Wrty is up in a couple months...
Sent from my myTouch_4G_Slide using Tapatalk 2

I've had a couple of freezes happen to me during phone calls and I realize what the problem was. It was apps automatically downloading in the background from the Play Store. If an auto update for apps is happening and I receive a phone call at the same time my phone will become unresponsive for a few minutes.

AgentCherryColla said:
Have her try using GO! Dailer/Contacts. I know this issue is based within the Call Out screen. But try using GO! It can also an out of Ram issue. On stock, the more widgets you use. The worse the phone gets. You'll see that HTC Logo all the time. My Uncle has this phone, and he's 100% stock. He gets freezes, and the HTC Logo screen after every app. Since the phone has the highest priority in a call, in can be using to much RAM. Then the phones doing a Rosie reboot with out the HTC scrreen.
If she wants to. Install Zeam Launcher. She won't have any Sense widgets. But it'll free up about 120Mb of Ram. Then place the call, and see if it lags.
Sent from my myTouch_4G_Slide using Tapatalk
Click to expand...
Click to collapse
So this GO! Dialer, would it help with the freezing issue? I don't see how using another app would help with the memory issue. Does Zeam Launcher require root?

Bricked?

I think I may have bricked my phone. I was trying to download a game but it said I was out of room. I decided to delete some music to free some space. I opened Fx and deleted some of my music and my phone turned off. Now I can't get it to respond by holding down the power button. I've tried 'adb devices' and it won't list my phone and Device Manager says "QHUSB_DLOAD." I have a custom recovery and am running TrickDroid... anyone have any ideas or am I screwed?

You cannot brick a device with deleting music.
Did your battery run out of juice? Do you have CWM recovery?
Because CWM with dead battery is bad news for some.
Sent from my HTC One S

That happened to me I tried everything I could think of to get it to turn back on but no good. :/
Sent from my HTC VLE_U using Tapatalk 2

Mine happened in the exact way I was trying to delete a file while at the same time downloading one

I can't get into anything at all, including recovery or fastboot. I'm not sure why it happened like this but it's really frustrating.
Any chance I can return it to T-Mobile? Do you think they could even check that I unlocked my phone?

I returned it to them without any problems. So I'm sure you could too
Sent from my HTC VLE_U using Tapatalk 2

core123 said:
I returned it to them without any problems. So I'm sure you could too
Sent from my HTC VLE_U using Tapatalk 2
Click to expand...
Click to collapse
I guess I'm more concerned about them getting back to me and charging me for it later on... How long ago did you return your phone?

It's been a month. So I think I would of heard from then by now
Sent from my HTC VLE_U using Tapatalk 2

I just want to say that it is possible for a phone to just die. Entering QHUSB_DLOAD spontaneously is bad news and I would think it's some kind of hardware/software fault. Your best bet is try to exchange it at t-mobile, and if they won't take it warranty it to HTC.

I didn't tell tmobile I was rooted because I don't think it had anything to do with it. I just told them what I was doing( deleting files) and that it just turned off and wouldn't turn on. They walked me through their steps to try to fix it. After a while they warranty swap it
Sent from my HTC VLE_U using Tapatalk 2

It's a glitch on the phone deleting big files I've seen this issue somewhere else on the forums just return it to T-Mobile and the HAVE to give u another one its some kinda bug
Sent from my HTC One S using xda premium

I'm just going to take it T-Mobile.... ugh

shadow.8 said:
I'm just going to take it T-Mobile.... ugh
Click to expand...
Click to collapse
Just got home... they are shipping me a phone on Friday.

Were you within 30days of getting the phone or did you have warranty on it? Or did t-mobile just take it back no questions asked?

dc211 said:
Were you within 30days of getting the phone or did you have warranty on it? Or did t-mobile just take it back no questions asked?
Click to expand...
Click to collapse
I bought it the day it was released. I took it to the same store I bought it from. The lady tried to turn it on and couldn't, then plugged it in and saw the LED wouldn't turn on. It was near closing and she didn't seem too interested in continuing to troubleshoot so she sent typed a few things in her computer and told me I would get a replacement on Friday. I just need to put the defective phone in the box the new one came in and send it back.
I do have insurance on the phone and was glad I didn't need to use it. Hopefully there are no issues going forward. I'm not sure if I'm going to hack it again... Jelly Bean is tempting though...

I've had this same problem also was using trickdroid rom
Is there any way around warranty exchanging it. I don't want to lose info on my phone or trust it to a random employee.

If your led light doesn't turn on I'm pretty sure there's no way to get your stuff back. They will send you a completely new phone. It's what T-Mobile did for me anyway
Sent from my HTC VLE_U using Tapatalk 2

k1llacanon said:
It's a glitch on the phone deleting big files I've seen this issue somewhere else on the forums just return it to T-Mobile and the HAVE to give u another one its some kinda bug
Sent from my HTC One S using xda premium
Click to expand...
Click to collapse
Do you have any more information on this? I'd love to know what went wrong. I doubt I did anything to cause this but would like to know why... I'm wondering if I should hack it again.

Phone occasionally locks and drops data

So, I love this phone but have one issue that seems odd to me. As an example I am currently running pandora and tried opening the xda app which caused what appeared to be a fc but my phone kept running pandora and went to a black screen for a minute then a faded screen which eventually lead to a drop in data (briefly). Every thing was briefly unresponsive... It acted exactly like a reboot without rebooting. When I was able to unlock the screen I had no data service (briefly) and all apps closed. Xda app often fc's which is not a big deal to me but causing the black screen and data drop is concerning to me. I also had this happen when opening the phone info app while running nothing else. Should I be concerned about this? Software or hardware? I am running stock.
Edit: Have also had to reboot due to dropped data but it may have been during a switch between 4G or 3g even 1x.
Sent from my SCH-I535 using xda premium

Ryno77 said:
So, I love this phone but have one issue that seems odd to me. As an example I am currently running pandora and tried opening the xda app which caused what appeared to be a fc but my phone kept running pandora and went to a black screen for a minute then a faded screen which eventually lead to a drop in data (briefly). Every thing was briefly unresponsive... It acted exactly like a reboot without rebooting. When I was able to unlock the screen I had no data service (briefly) and all apps closed. Xda app often fc's which is not a big deal to me but causing the black screen and data drop is concerning to me. I also had this happen when opening the phone info app while running nothing else. Should I be concerned about this? Software or hardware? I am running stock.
Edit: Have also had to reboot due to dropped data but it may have been during a switch between 4G or 3g even 1x.
Sent from my SCH-I535 using xda premium
Click to expand...
Click to collapse
same thing happens to me, not sure why. I went through and froze all bloat with titanium backup, and it still happens

It's not something I can make happen, just happens randomly. I have 5 days to return this so I would like to figure it out. If a software update would fix it I would just deal with it for now but I'm not sure what the problem is.
Sent from my SCH-I535 using xda premium

I just talked to Samsung on their live chat and they recommended I return the phone and exchange for new. I am still in the 14 day return window so I will ask for brand new even if I have to pay their $35 fee.

Ryno77 said:
I just talked to Samsung on their live chat and they recommended I return the phone and exchange for new. I am still in the 14 day return window so I will ask for brand new even if I have to pay their $35 fee.
Click to expand...
Click to collapse
The policy is there is no $35 reatocking fee for the same phone swap. Don't let them tell you different. Your phone is DOA. Its a warranty exchange.
Sent from my SCH-I535 using Tapatalk 2

ancashion said:
The policy is there is no $35 reatocking fee for the same phone swap. Don't let them tell you different. Your phone is DOA. Its a warranty exchange.
Sent from my SCH-I535 using Tapatalk 2
Click to expand...
Click to collapse
Thanks. I already exchanged and they did not charge me anything. Hopefully I won't encounter that problem again.
Sent from my SCH-I535 using xda premium

Replacement phone just did the exact same thing..... Seriously only one other person has this problem?
Sent from my SCH-I535 using xda premium

No.. tons of us have data issues. My phone hot booted in my hands the other night and it was the first time I experienced it, but I've seen reference to it before.
Your issues are not isolated.
I gave up with tech support and wishing a new phone would fix it and turned to third party development. My first time flashing a ROM. I used synergy and have been really thrilled with it.
Sucks to have to fix a brand new phone. Sucks to be a beta tester for Samsung and vzw.
Sorry for your troubles though.
Sent from my SCH-I535 using Tapatalk 2

Not the dropped data, the unresponsive black screen... Sorry, should have been more specific.
Sent from my SCH-I535 using xda premium

Ahh.. no. Sorry. Have you tried wiping/restoring the phone? Lame, I know...
Sent from my SCH-I535 using Tapatalk 2

I did not try wiping the phone because the first one was only nine days old and I had not done much with it. The second one lasted a day and now I am on my third. I really hope this does not happen again. The people at the Verizon store said they have never heard of this..... They think it's an app... I only have 12 apps installed. I don't know what I'm going to do if this happens with this phone. This is frustrating. I do not want to get stuck with a phone that has a problem like this.
Sent from my SCH-I535 using xda premium

Ryno77 said:
I did not try wiping the phone because the first one was only nine days old and I had not done much with it. The second one lasted a day and now I am on my third. I really hope this does not happen again. The people at the Verizon store said they have never heard of this..... They think it's an app... I only have 12 apps installed. I don't know what I'm going to do if this happens with this phone. This is frustrating. I do not want to get stuck with a phone that has a problem like this.
Sent from my SCH-I535 using xda premium
Click to expand...
Click to collapse
Mine does the same thing. Besides the stock stuff, I loaded Pandora, Google Music, Amazon MP3, and Disney's Pirates of the Caribbean: Master of the Seas game. It was nice enough to wait until just after the 14 day return window to start locking up and misbehaving. The only way I could get it back was to do a battery pull. Of course, when I brought it to the store it ran like a champ! If you can get another replacement, make sure it says 'UPDATED' on the box. Those have a newer kernel / baseband and seem to be working better.

All of mine have said updated on the box. I am trying to limit apps for now and will slowly add them if I have no issues.
Sent from my SCH-I535 using xda premium

Missing calls and texts

Not sure what this issue could be. A lot of people say every so often that they call me back to back at times. I get no missed calls notifications. Same with text sometimes. Not sure if its ATT or what. Happens at home and when I'm out. Anyone else experience this?
Sent from my One X using Tapatalk 2

yungskeeme said:
Not sure what this issue could be. A lot of people say every so often that they call me back to back at times. I get no missed calls notifications. Same with text sometimes. Not sure if its ATT or what. Happens at home and when I'm out. Anyone else experience this?
Sent from my One X using Tapatalk 2
Click to expand...
Click to collapse
1. Belongs in Q&A
2. Are you rooted?
3. If so, What ROM, kernel?
4. Did you do a clean flash or you didn't wipe?
5. Check if you have signal it could be just dead areas you're in.
6. If stock, it's probably due to bad signal.

Mister J said:
1. Belongs in Q&A
2. Are you rooted?
3. If so, What ROM, kernel?
4. Did you do a clean flash or you didn't wipe?
5. Check if you have signal it could be just dead areas you're in.
6. If stock, it's probably due to bad signal.
Click to expand...
Click to collapse
Sorry thought I did post it there.
I'm rooted, Rohans B5 kernel, clean flash to King Kang. This has been happening for awhile before this ROM. I'm on WiFi and the signal bar is full
Sent from my One X using Tapatalk 2

yungskeeme said:
Sorry thought I did post it there.
I'm rooted, Rohans B5 kernel, clean flash to King Kang. This has been happening for awhile before this ROM. I'm on WiFi and the signal bar is full
Sent from my One X using Tapatalk 2
Click to expand...
Click to collapse
Fyi, I had the same problem and had to go get a new sim card and have them re-register my phone on the network.
Sent from my One X using Tapatalk 2

vn1977 said:
Fyi, I had the same problem and had to go get a new sim card and have them re-register my phone on the network.
Sent from my One X using Tapatalk 2
Click to expand...
Click to collapse
I might have to try that. Damn I'm rooted though. Might have to unroot and relock
Sent from my One X using Tapatalk 2

yungskeeme said:
I might have to try that. Damn I'm rooted though. Might have to unroot and relock
Sent from my One X using Tapatalk 2
Click to expand...
Click to collapse
You don't have to unroot or relock it I had a problem with LTE and was fixed getting a new SIM card. They saw that my phone was rooted. So don't do that.
Sent from my HTC One X using Tapatalk 2

I was having the same issue with calls and voicemails. I called AT&T and they did a reset on their end which did involve reboot on my end but it didn't have any other impact as far as data and root and they then tested the response on the phone and it had improved significantly. This was right around the time Sandy hit.
Sent from my HTC One X using xda app-developers app

Thread Moved to Q&A. Please keep all question threads there only.
Thanks.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
"If you choose not to decide, you still have made a choice"
Sent from my Galaxy Note (i717), using XDA Premium.

sully00 said:
I was having the same issue with calls and voicemails. I called AT&T and they did a reset on their end which did involve reboot on my end but it didn't have any other impact as far as data and root and they then tested the response on the phone and it had improved significantly. This was right around the time Sandy hit.
Think I'm gong to try this first
Sent from my HTC One X using xda app-developers app
Click to expand...
Click to collapse
ok cool lol
garmig said:
You don't have to unroot or relock it I had a problem with LTE and was fixed getting a new SIM card. They saw that my phone was rooted. So don't do that.
Sent from my HTC One X using Tapatalk 2
Click to expand...
Click to collapse
Sent from my One X using Tapatalk 2

So called att and they reset my connection and put in a ticket.
Sent from my One X using Tapatalk 2

i had this exact problem.
att first reset my sim card or something via phone support. nothing.
they then replaced my phone with a new one x. nothing.
reset my sim. nothing.
replaced my sim. nothing.
at that point i guess i was SOL. it wasnt happening all the time, but it was happening occasionally, so i just bared with it.
i dont know when i noticed it stop happening and fix itself, but it wasnt till after i achieved root and flashed a different rom that i noticed it gone completely.
i do live in an area that has poor reception for most carriers, yet down the street reception is perfectly fine.
i would miss calls, and not receive missed call notifications. i did not receive texts at times, and wouldnt notice till i was flooded by a few text messages all at once with time stamps corresponding to past few hours. sometimes me using an app on wifi/data would trigger all my text messages to come in at once.
now, i know it wasnt necessarily an issue of reception or service, because during some of those "blackout" periods that i happened to catch, i did have service and would be using my phone for miscellaneous things, then get flooded by texts and email notifications later
hope this helps in some way

chinaman_chong said:
i had this exact problem.
att first reset my sim card or something via phone support. nothing.
they then replaced my phone with a new one x. nothing.
reset my sim. nothing.
replaced my sim. nothing.
at that point i guess i was SOL. it wasnt happening all the time, but it was happening occasionally, so i just bared with it.
i dont know when i noticed it stop happening and fix itself, but it wasnt till after i achieved root and flashed a different rom that i noticed it gone completely.
i do live in an area that has poor reception for most carriers, yet down the street reception is perfectly fine.
i would miss calls, and not receive missed call notifications. i did not receive texts at times, and wouldnt notice till i was flooded by a few text messages all at once with time stamps corresponding to past few hours. sometimes me using an app on wifi/data would trigger all my text messages to come in at once.
now, i know it wasnt necessarily an issue of reception or service, because during some of those "blackout" periods that i happened to catch, i did have service and would be using my phone for miscellaneous things, then get flooded by texts and email notifications later
hope this helps in some way
Click to expand...
Click to collapse
Rarely happens to me. People told me they called and got no notification while I showed reception
Sent from my One X using Tapatalk 2

has the text messaging thing happened to you?

chinaman_chong said:
has the text messaging thing happened to you?
Click to expand...
Click to collapse
Sometimes I get them late...but that's rare as well
Sent from my One X using Tapatalk 2

Same problems
yungskeeme said:
Sometimes I get them late...but that's rare as well
Sent from my One X using Tapatalk 2
Click to expand...
Click to collapse
So I've had the same problem with mine...it will show full service but I won't be able to send out texts or calls and I won't be able to receive any either. They replaced my sim but still had the same problems. Is the only way to fix this by flashing a different rom?

rsims1985 said:
So I've had the same problem with mine...it will show full service but I won't be able to send out texts or calls and I won't be able to receive any either. They replaced my sim but still had the same problems. Is the only way to fix this by flashing a different rom?
Click to expand...
Click to collapse
I was on King kang while this was happening so flash back to sense. Wiped my data,caches and sd card. We will see how it goes
Sent from my HTC One XL using xda app-developers app

Update. On venom I'm still missing some calls so getting a replacement
Sent from my HTC One XL using Tapatalk 2