Hi
Yesterday when the sun was terrorising my display I noticed that I've dust in my display. Is there an easy way to remove it? Or must I disassemble it?
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ToddeSwe said:
Hi
Yesterday when the sun was terrorising my display I noticed that I've dust in my display. Is there an easy way to remove it? Or must I disassemble it?
Skickat från min Sensation via Tapatalk 2
Click to expand...
Click to collapse
i think you've got to disassemble for cleaning
i wish i can do that too but i have no will to do that ...
ToddeSwe said:
Hi
Yesterday when the sun was terrorising my display I noticed that I've dust in my display. Is there an easy way to remove it? Or must I disassemble it?
Skickat från min Sensation via Tapatalk 2
Click to expand...
Click to collapse
Take a blow dryer heat up the front then take a guitar pick or other plastic edge and pry around all the way around the gap between screen and housing and u will be able to seperate it from the glue hen it lifts right up while the phone is still assembled. Its easy I had to do it before when I had a sensation to clean the dust.
Sent from a guy living in a van down by the river
jriv said:
Take a blow dryer heat up the front then take a guitar pick or other plastic edge and pry around all the way around the gap between screen and housing and u will be able to seperate it from the glue hen it lifts right up while the phone is still assembled. Its easy I had to do it before when I had a sensation to clean the dust.
Sent from a guy living in a van down by the river
Click to expand...
Click to collapse
Sounds dangerous
Skickat från min Sensation via Tapatalk 2
You will need to dissassemble it. There are a lot of YouTube guides on how to do it. It voids warrenty abviously, but I assume you already did by rooting .
Prying with guitar picks and blowdryer sounds nasty to me.
Sent from my HTC Sensation XE with Beats Audio using XDA
onemanshow85 said:
You will need to dissassemble it. There are a lot of YouTube guides on how to do it. It voids warrenty abviously, but I assume you already did by rooting .
Prying with guitar picks and blowdryer sounds nasty to me.
Sent from my HTC Sensation XE with Beats Audio using XDA
Click to expand...
Click to collapse
Yeh, I was not even considering it I'm about to hand this phone over to my son and I know he's going to see this and complain about it. and the phone is a year and a half so the warranty is gone anyway.
EDIT: Was looking at http://www.youtube.com/watch?v=5ImE5hUXK8s just now and the guy was not all wrong by suggesting what he did
I think he have to live with the dust this is far to much, and maybe the phone will never work again when i have made this. The amount of dust is just very tiny and can just be seen when the sun is on the display. Lucky me, i was discovering other guys who had very very much dust behind the glass. Poor quality from hTC i think.
Warranty is two years here in UK... So Yh , check if your phone is still in warranty
Sent from my HTC Sensation Z710e using XDA
tele27 said:
Warranty is two years here in UK... So Yh , check if your phone is still in warranty
Sent from my HTC Sensation Z710e using XDA
Click to expand...
Click to collapse
Hmmm... yes it must be the same here... thanks for the tip!
tele27 said:
Warranty is two years here in UK... So Yh , check if your phone is still in warranty
Sent from my HTC Sensation Z710e using XDA
Click to expand...
Click to collapse
Even better we have consumer rights which trump warranties.
It's a £450 phone, I'd not expect any dust under it for more than 2 years.
Take it up with the retailer (it's their legal responsibility, not the manufacturer's).
Don't be fobbed off by them saying it's cosmetic, that is covered by our consumer rights.
Contact HTC and they will give you a list of stores where you can let it fixed free of charge.
I did it and it took 1 day and it's now also all sealed up.
pr0x2 said:
Contact HTC and they will give you a list of stores where you can let it fixed free of charge.
I did it and it took 1 day and it's now also all sealed up.
Click to expand...
Click to collapse
Wow, do they do it like that?
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ToddeSwe said:
Wow, do they do it like that?
Skickat från min Sensation via Tapatalk 2
Click to expand...
Click to collapse
IMO you should be better off by just sending it to HTC. Dealing with retailers is 9 out of ten times a pain in the ass.
Most simply replace the whole phone anyway, (some even being refurbished ones) and Bing, sooner or later you get dust again.
Sent from my HTC Sensation Z710e using Tapatalk 2
Sgt.Incontro said:
IMO you should be better off by just sending it to HTC. Dealing with retailers is 9 out of ten times a pain in the ass.
Most simply replace the whole phone anyway, (some even being refurbished ones) and Bing, sooner or later you get dust again.
Sent from my HTC Sensation Z710e using Tapatalk 2
Click to expand...
Click to collapse
Have sent HTC a mail, let's see what they say....
ANSWER:
Thank you for contacting HTC regarding your HTC Sensation.
I understand that you are currently experiencing problems with dust under the screen.
To solve the problem, I suggest that you bring your phone to the shop where you bought it and ask them to send it in for service.
Before doing that, it's important that you make a backup of what you have saved on phone memory to your PC. You do this by installing HTC Sync on your PC and then connect your phone.
Only send in the phone itself without battery, battery cover, SIM and SD cards or other accessories.
Attach description of the defect, return address and proof of purchase.
he he he ... So! Now the retailer have gotten a mail...
ToddeSwe said:
Have sent HTC a mail, let's see what they say....
ANSWER:
Thank you for contacting HTC regarding your HTC Sensation.
I understand that you are currently experiencing problems with dust under the screen.
To solve the problem, I suggest that you bring your phone to the shop where you bought it and ask them to send it in for service.
Before doing that, it's important that you make a backup of what you have saved on phone memory to your PC. You do this by installing HTC Sync on your PC and then connect your phone.
Only send in the phone itself without battery, battery cover, SIM and SD cards or other accessories.
Attach description of the defect, return address and proof of purchase.
he he he ... So! Now the retailer have gotten a mail...
Click to expand...
Click to collapse
And he doesn't exist any more So, I should send the phone directly to HTC's service.
Skickat från min Sensation via Tapatalk 2
I've had the same issue and i've sent an email to HTC.
They told me where to bring the device, they should repair it for free
My Sensation have 6 months of life(1,5 years of warranty left), it is rooted and unlocked with revolutionary with a custom ROM, i plan to flash the stock RUU and send it back to them.
I think this is the best option to FIX the dust under the screen, why disassemble the phone when HTC already admitted it is a known issue?
EDIT: btw this is a very bad issue.. this is very bad for a 600 € thing.
blast1987 said:
I've had the same issue and i've sent an email to HTC.
They told me where to bring the device, they should repair it for free
My Sensation have 6 months of life(1,5 years of warranty left), it is rooted and unlocked with revolutionary with a custom ROM, i plan to flash the stock RUU and send it back to them.
I think this is the best option to FIX the dust under the screen, why disassemble the phone when HTC already admitted it is a known issue?
EDIT: btw this is a very bad issue.. this is very bad for a 600 € thing.
Click to expand...
Click to collapse
Yes its very bad to have dust under the screen after 1.5 year as mine is. I fully agree. Don't you going to restore the whole phone like cid and stuff? I'm realy nervous about s-on the phone but this problem is not inside the phone, maybe they aren't plugging it in...
Skickat från min Sensation via Tapatalk 2
jriv said:
Take a blow dryer heat up the front then take a guitar pick or other plastic edge and pry around all the way around the gap between screen and housing and u will be able to seperate it from the glue hen it lifts right up while the phone is still assembled. Its easy I had to do it before when I had a sensation to clean the dust.
Sent from a guy living in a van down by the river
Click to expand...
Click to collapse
Hey anyone is this plssible if yes then this will help me
Once you get the device clean here is a tip that had worked for me. If you put a screen saver on your device THEN use a case that wraps around the edges tightly this helps a lot. You can get these kinds of cases at amazon really cheap. Then the edges are tightly sealed and it really does help keep the dust from getting under the screen! I've had mine almost a year now with out any dust ( thank God) just clean around the case when it gets dirty. It's really worked well for me! Just a tip to help keep it from happening again. Make sure the type of cases you get Are the ones that snap together from front to back. This gives a nice seal around there edges. Hope this helps.
Sent from my HTC Sensation 4G using xda premium
realsis said:
Once you get the device clean here is a tip that had worked for me. If you put a screen saver on your device THEN use a case that wraps around the edges tightly this helps a lot. You can get these kinds of cases at amazon really cheap. Then the edges are tightly sealed and it really does help keep the dust from getting under the screen! I've had mine almost a year now with out any dust ( thank God) just clean around the case when it gets dirty. It's really worked well for me! Just a tip to help keep it from happening again. Make sure the type of cases you get Are the ones that snap together from front to back. This gives a nice seal around there edges. Hope this helps.
Sent from my HTC Sensation 4G using xda premium
Click to expand...
Click to collapse
Thx for the tip but the Q is how to cleane the screen is the above methord is good i will go for that.........?
That's something you will have to do at your own risk. I've personally never done that. It could work if done very very very carefully. That particular user reported it worked well for him.these kinds of things we have to make our own decisions about. I'd be very careful when using the heat as not to damage any thing . If you do decide to do this procedure please post how it went . I do wish you the best . For what its worth , if it was me, I'd probably give it try myself. Just use caution.
Sent from my HTC Sensation 4G using xda premium
Related
Hello,
Earlier today my friend stole my phone (well I say friend, he's an idiot), and when running away with it, it flew out his pocket hit a wall and then hit the ground.
It's not in the best of shape... The touch keys now stand out about 1-2mm from the rest of the phone, the back cover doesnt fit on right, and the sdcard falls out with no assistance needed.
I'm under o2 and got the phone in may, anyone know if their warranty or HTC covers this? I'm guessing not but what do you think? I still have like 18 months left of the contract so would like to have a phone in proper condition if possible...
Er.... No. Insurance is your only hope. Or getting your friend to buy you a new one
al89nut said:
Er.... No. Insurance is your only hope. Or getting your friend to buy you a new one
Click to expand...
Click to collapse
Thought that was the case just checking. Found a site online that can supposedly do a casing replacement for £50 so I'll look into that (and murder + charge my friend).
Sent from my HTC Desire S using XDA App
By the way, this is a Desire S, which doesn't have keys and has no back plate?
al89nut said:
By the way, this is a Desire S, which doesn't have keys and has no back plate?
Click to expand...
Click to collapse
I mean the touch buttons, and back cover meaning battery cover. So yeah, desire S
Sent from my HTC Desire S using XDA App
Dude....get the full body replaced by HTC and they will charge u for it....and may take around a month to get the full body as they order it from Taiwan..if u luck they may have it in stock....just got a full body replacement as the paint was fading...free of cost....O2 will take more time to fix it for u....so the best way is to get it done via HTC...call them up and order for a full body or visit ur nearest HTC shop.....hope ur phone is fully working....
Sent from my HTC Desire S using XDA App
Murdering of friend of yours will be best way to fix your problem
I got in touch with HTC, and whilst they were very helpful, they apparently can't tell me how much it would cost to repair until I send it to them. Then if I don't like their quote I have to pay £22 anyway for them to send it back, and then it would achieve nothing. Does anyone know if the following site is trustworthy?
http://htcphonerepairs.co.uk/HTC-Desire-S/Housing-Replacement-Desire-S.html
Do you have any HTC service centre in ur area...if so they can check and let u know the total cost to repair....if not get it done via O2....
Sent from my HTC Desire S using XDA App
The testimonials seem good and it is cheap. What have you got to lose?
I'm probably gonna go third party as it's easier and probably cheaper. Thanks for all your help guys, much appreciated!
Sent from my HTC Desire S using XDA App
That's disgusting...
It's been 4 months that i have my HTC and all 3 letters on back cover have fallen off...
First fell the T, then H and today i saw C fell off and i didn't even know so all letters are lost...
It's a European model and not in warranty .... I have no plans to buy another mobile for next year.
what a shame HTC, i bought this phone for better build and this is what i get....?
Here is how it looks
its been 4 months here mines all good
Happened to mine as well, and a lot of other people. I contacted HTC by email through their site and told them the letters and the ring around the camera fell off and was very displeased in their build quality. They gave me a new one.
Sent from my SGH-T989 using xda premium
Damn, that sucks man.
I feel for ya, I would be annoyed as well.
I stick to Samsung simply because I have never had any kind of real problems from them. And they are awesome.. But that's beside the point. lol
I can't believe they would make it so that the branding could come off soo easily. :/
Sorry bro.
what do you mean by 3 letters fell off? how is that possible?
homais said:
what do you mean by 3 letters fell off? how is that possible?
Click to expand...
Click to collapse
They are a sticker material on the aluminum which gives them a different color than the rest of the metal.
Just warning you guys... Put a transparent rounded small tape on the letters... You could be next victims...
My set is not in warranty... It was imported from Europe... i am in Asia... Do you think Asian guys will exchange it for me for free?
...or put a light coat of clear varnish (or even clear nail polish) over them.
Asian guys might do it for free, Just ask.
Good luck.
Rasa11 said:
Damn, that sucks man.
I feel for ya, I would be annoyed as well.
I stick to Samsung simply because I have never had any kind of real problems from them. And they are awesome.. But that's beside the point. lol
I can't believe they would make it so that the branding could come off soo easily. :/
Sorry bro.
Click to expand...
Click to collapse
US Models don't have that.
*insert debranding joke here*
Looks like it's time to buy a case. :x
Not a issue for the Sensation XE, There left dull to go with the rest off the phone =)
the picture is not so clear but, I actually think it looks pretty cool like that.
from the pic it makes it look like there is strips of carbon fiber pieces underneath...
anyway, you said no warranty but have you tried contacting HTC anyway?
maybe they'll hook you up regardless since the product is less then a year old.
if not, look at it this way... you now have a one of a kind, limited edition back cover.
Freshly_Snipes said:
US Models don't have that.
Click to expand...
Click to collapse
Mine fell off and I'm on tmobile. I just called hrs and they sent me a free back cover.
Freshly_Snipes said:
US Models don't have that.
Click to expand...
Click to collapse
lol...i see .
lilchip85 said:
Mine fell off and I'm on tmobile. I just called hrs and they sent me a free back cover.
Click to expand...
Click to collapse
i will do this tomorrow lol
jjdoctor said:
That's disgusting...
It's been 4 months that i have my HTC and all 3 letters on back cover have fallen off...
First fell the T, then H and today i saw C fell off and i didn't even know so all letters are lost...
It's a European model and not in warranty .... I have no plans to buy another mobile for next year.
what a shame HTC, i bought this phone for better build and this is what i get....?
Here is how it looks
Click to expand...
Click to collapse
that looks pretty cool imo
lilchip85 said:
Mine fell off and I'm on tmobile. I just called hrs and they sent me a free back cover.
Click to expand...
Click to collapse
Well mines never seen skin contact seeing as I keep a rubber cover on mine at all times unless I'm changing the battery.
Sent via HTC Sensation 4G using Android 4.0.1
Freshly_Snipes said:
Well mines never seen skin contact seeing as I keep a rubber cover on mine at all times unless I'm changing the battery.
Sent via HTC Sensation 4G using Android 4.0.1
Click to expand...
Click to collapse
Yeah the cover helps. I font have one on my mine and its in and out of my pocket at work.
it's not the letters that's my problem, it's the display-glas. scratchy as hell allready. but my htc legend is scratch free
Mine started doing this back in September
http://forum.xda-developers.com/showthread.php?t=1261370
So, my ATT One X is acting funny. The LEDs behind the capacitive keys only work for the back button. This is not a ROM/firmware issue, as I use my own ROMs and think I have a fairly good idea of what would cause that to happen if it were. Anyway, I got it kind of wet (was in my wader pocket fly fishing and it got half submerged for half a second), so that may be/likely is it.
So, my questions are: (1) has anyone else had this happen without dunking it in water for a half a second (guessing no), and (2) more importantly, what has been people's experience with the ATT's insurance? Will they give me a hard time if I tell them it was the water dunk, or will they still check whether it's rooted/unlocked, etc? I can get it back to it's factory state, but don't want to bother. Any input is greatly appreciated, as I am using my International One X and it is really laggy in comparison, even with custom ROMs. Thanks!
Steve
If you have insurance they will replace it no matter what you did to it, if you try to get it replaced/repaired under warranty it is likely that they will want to make sure that it is not due to water damage. But you may get lucky. Good luck
Sent from my HTC One X using xda app-developers app
bradleyG said:
If you have insurance they will replace it no matter what you did to it, if you try to get it replaced/repaired under warranty it is likely that they will want to make sure that it is not due to water damage. But you may get lucky. Good luck
Sent from my HTC One X using xda app-developers app
Click to expand...
Click to collapse
Cool. I have insurance. Thanks for the info. I'll just pay the deductible and get a new one. Was planning on putting out a ROM this week, so hope it's quick.
Steve
sk806 said:
Cool. I have insurance. Thanks for the info. I'll just pay the deductible and get a new one. Was planning on putting out a ROM this week, so hope it's quick.
Steve
Click to expand...
Click to collapse
The water mark paper thing indicator what ever its called is on the sim card tray. But you'd have to take the phone apart to locate it :/
Sent from my HTC One X using xda premium
I have had no problem using warranty for stuff like that in the fast with my atrix. I returned it with cm7 anddigitizer not working and still had no questions asked about warranty. Insurance I have used once after I broke my blackberry curve when it came out a few years ago. My HOX I went with best buy for insurance purpose
Sent from my HTC One X using Tapatalk 2
My home button goes in and out, without being dropped or dunked in water. I think it's a build defect. When mine goes out, squeezing that part of the phone causes it to flicker and come back on, so I think the solder is just shot.
Yes at&t will.replace it...by the way..since i had my original one x replace a week ago..be sure to check the lower part of the phone where the capacitive buttons are..the first and second one that they gave me made a squeaking sound..if you press it..but the 3rd one that they handed me feels solid..different build quality i guess
Sent from my HTC One X using XDA
STORY TIME !
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Here is the situation, today I went golfing and put my Gatorade and my one s in the same pouch in the golf bag. Long story short my One s was thirsty and got some Gatorade spilled on it. Everything works except the button back lights and the microphone. Im leaving my phone in a ziplock baggy over-night with uncooked rice. (It worked a lot with my iPod!) And my phone was rooted.
----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
QUESTION?
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1.) If the Htc One s mic and button lights never come on, should I report it lost for warranty purposes and get a new one? Because once you root your phone's warranty is void.
2.) If the Htc One s mic and button lights never come on, should I still turn it in to t-mobile, even though if i return it to stock it ill say "RELOCKED"? And they would know.
3.) Would they know you rooted it if you report it stolen? Because all they know is I requested a unlock code, but they don't know if you used it? (Or do they)
4.) Or should I just report it lost but choose to go with the Samsung galaxy nexus or save my money for an Samsung s3?
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PLEASE HELP ME OUT HERE ^^ AND/OR OFFER DIFFERENT SOLUTIONS!
Geezz so many questions lol
First try to get a replacement from T-Mobile, but make sure you didn't damage white sticker on back of micro cover. (Usually they ask you this).
If they do offer replacement. Unroot and relock bootlooder. Trust me, I sent my rooted phone for s replacement and they never called.
Sent from my HTC One S using Tapatalk 2
x1tyme said:
Geezz so many questions lol
First try to get a replacement from T-Mobile, but make sure you didn't damage white sticker on back of micro cover. (Usually they ask you this).
If they do offer replacement. Unroot and relock bootlooder. Trust me, I sent my rooted phone for s replacement and they never called.
Sent from my HTC One S using Tapatalk 2
Click to expand...
Click to collapse
I checked, the sticker is black. They don't care if I relock and reflash the 1.84 ruu?
Where do you find this sticker? And no, being on stock would be the best choice for you IMO.
WHAT
invasion2 said:
Where do you find this sticker? And no, being on stock would be the best choice for you IMO.
Click to expand...
Click to collapse
When you take up the back cover, in the top right hand corner next to the headphone jack. I have the right ruu, . Whats IMO?
Brandonrz said:
I checked, the sticker is black. They don't care if I relock and reflash the 1.84 ruu?
Click to expand...
Click to collapse
Damn that sucks. The colors they looking for is golden white not black.
Sent from my HTC One S using Tapatalk 2
Do you have insurance on the phone? Because I was told by the guy at tmobile that water damage is covered by the insurance, you just pay the deductible.
Sent from my HTC VLE_U
6370 said:
Do you have insurance on the phone? Because I was told by the guy at tmobile that water damage is covered by the insurance, you just pay the deductible.
Sent from my HTC VLE_U
Click to expand...
Click to collapse
Yes I do have the insurance but im pretty sure the sticker didn't get wet. How much does it cost?
x1tyme said:
Damn that sucks. The colors they looking for is golden white not black.
Sent from my HTC One S using Tapatalk
Can you take a picture?
Click to expand...
Click to collapse
Update!
Phone mic, and back lights are flawless! The only problem is no vibrate!?
Info for all those in UK with dust under their screen...
I went into a shop called fonesolutions today, website's here: http://www.fonesolutions.co.uk/
They offered to clear out all the dust for £15! I think im gona do it just before i sell the phone to add some value.
Just thought I'd share with u all
fredcorp6 said:
Info for all those in UK with dust under their screen...
I went into a shop called fonesolutions today, website's here: http://www.fonesolutions.co.uk/
They offered to clear out all the dust for £15! I think im gona do it just before i sell the phone to add some value.
Just thought I'd share with u all
Click to expand...
Click to collapse
Why? HTC has 2 years warranty and will do it for free till the next MAY at least. If you request it NOW, it's unlikely they'll ask for a proof of purchase (they didn't ask me)
So your warranty isn't void then?
I wish there was a good equivalent in my area of the US.
Sent from my HTC Sensation
Deegan87 said:
So your warranty isn't void then?
I wish there was a good equivalent in my area of the US.
Sent from my HTC Sensation
Click to expand...
Click to collapse
Why would my warranty be void? It's within 2 years of warranty time.
tinky1 said:
Why? HTC has 2 years warranty and will do it for free till the next MAY at least. If you request it NOW, it's unlikely they'll ask for a proof of purchase (they didn't ask me)
Click to expand...
Click to collapse
I know that but if you're s-off (most people on here are) your warranty is void and u can't send it to HTC. I know its possible to s-on and get back to stock but that's tricky and many don't want to go through all that
Sent from my HTC Sensation using xda app-developers app
fredcorp6 said:
I know that but if you're s-off (most people on here are) your warranty is void and u can't send it to HTC. I know its possible to s-on and get back to stock but that's tricky and many don't want to go through all that
Sent from my HTC Sensation using xda app-developers app
Click to expand...
Click to collapse
I've sent mine in with s-off but with stock ROM and firmware (run RUU and flashed all the subsequent updates). No problem. If they ask, just ask them what is s-off
Sent from my HTC Sensation XE with Beats Audio using Tapatalk 2
tinky1 said:
If they ask, just ask them what is s-off
Sent from my HTC Sensation XE with Beats Audio using Tapatalk 2
Click to expand...
Click to collapse
cunning reply lol
tinky1 said:
I've sent mine in with s-off but with stock ROM and firmware (run RUU and flashed all the subsequent updates). No problem. If they ask, just ask them what is s-off
Sent from my HTC Sensation XE with Beats Audio using Tapatalk 2
Click to expand...
Click to collapse
oh really! i might try that but not sure if its worth the risk.. cos they still have every right to just say that the devices warranty is void, then refuse to fix it and charge you the £30.00, or whatever it is, to send it back to you.
fredcorp6 said:
oh really! i might try that but not sure if its worth the risk.. cos they still have every right to just say that the devices warranty is void, then refuse to fix it and charge you the £30.00, or whatever it is, to send it back to you.
Click to expand...
Click to collapse
THEY would have to prove that YOU s-offed it and it didn't come s-off out of the box. Don't worry.
Sent from my HTC Sensation XE with Beats Audio using Tapatalk 2
tinky1 said:
THEY would have to prove that YOU s-offed it and it didn't come s-off out of the box. Don't worry.
Sent from my HTC Sensation XE with Beats Audio using Tapatalk 2
Click to expand...
Click to collapse
And for the record, many Sensations did ship from the factory with S-off. So they have no possible way to prove you did it yourself.
Plus it's probably more expensive for them to argue about your software changes when you send in a hardware problem than it is to just fix the hardware problem. Especially since it's a known hardware problem that HTC fully admits to.
That said, there are numerous stories of people who've sent fully rooted phones to HTC with custom ROMs installed to have hardware problems fixed and the phone came back repaired just fine.
Does anyone know how long it takes to get your phone back from the time you send it to them?
In the Netherlands HTC has repair partners all over the country. I went in one of the shops and 1 hour later they called that my new screen was installed. Did not ask anything or check my phone.
I would assume that sending in a phone for this problem wouldn't matter if you're rooted since software can't get dust under your screen.
Sent from my Nexus 7 using xda app-developers app
Element515 said:
I would assume that sending in a phone for this problem wouldn't matter if you're rooted since software can't get dust under your screen.
Sent from my Nexus 7 using xda app-developers app
Click to expand...
Click to collapse
Rooting means you can mess with your clock speeds, messing with your clock speeds means you could have overheated it, overheating means distortion, distortion means gaps, gaps mean dust... Shall I continue?
Why give them ANY chance to be idiots and to refuse repair?
Sent from my HTC Sensation XE with Beats Audio using Tapatalk 2
tinky1 said:
Rooting means you can mess with your clock speeds, messing with your clock speeds means you could have overheated it, overheating means distortion, distortion means gaps, gaps mean dust... Shall I continue?
Why give them ANY chance to be idiots and to refuse repair?
Sent from my HTC Sensation XE with Beats Audio using Tapatalk 2
Click to expand...
Click to collapse
Esecailly since it's so incredibly easy to flash a stock ROM before sending it in which would mean they'd never notice something wasn't stock.
Yeahthe aftermarket recovery might still be there and it might be S-Off but I doubt the guy sitting at his desk fixing 25 phones a day is goign to notice those things when he's replacing a screen gasket to seal out dust. Now if he booted it and it said CYANOGENMOD and lacked Sense, it might stand out to him...
Also, did anyone know the answer to my last question? About how long it takes to get a phone back from HTC with the screen dust issue repaired? I'm in the USA as I assume where you start from makes a difference. Like the post above that says in the Netherlands there are shops that will fix it in an hour...I don't think I can do that here.
Skipjacks said:
Esecailly since it's so incredibly easy to flash a stock ROM before sending it in which would mean they'd never notice something wasn't stock.
Yeahthe aftermarket recovery might still be there and it might be S-Off but I doubt the guy sitting at his desk fixing 25 phones a day is goign to notice those things when he's replacing a screen gasket to seal out dust. Now if he booted it and it said CYANOGENMOD and lacked Sense, it might stand out to him...
Also, did anyone know the answer to my last question? About how long it takes to get a phone back from HTC with the screen dust issue repaired? I'm in the USA as I assume where you start from makes a difference. Like the post above that says in the Netherlands there are shops that will fix it in an hour...I don't think I can do that here.
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minus the shipping to get there (which you can change) for me its been about 3 days from them receiving it to them having it in repair to them getting ready to ship, dont know though if the screen is repaired but i did mention it as one of many things faulty with the device
This problem also started to develop on my phone. I wish we have repairs stores around the area I live (I also live in the US).
One question, do I have to pay for the shipping fee to ship the phone to them?
andyli1985 said:
This problem also started to develop on my phone. I wish we have repairs stores around the area I live (I also live in the US).
One question, do I have to pay for the shipping fee to ship the phone to them?
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yes you do
also and this very important, ship it in a box specifically made to ship small electronic items (was going to shiping it in something else) as they can void your warranty for breakage when shipping, thankfully i was told that before shipping the actual device so there was not much a problem...
darkassain said:
yes you do
also and this very important, ship it in a box specifically made to ship small electronic items (was going to shiping it in something else) as they can void your warranty for breakage when shipping, thankfully i was told that before shipping the actual device so there was not much a problem...
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Ok. Thank you.