So I have my account set up to text me when my bill is ready.
Otherwise, I don't have texting as part of my plan.
I keep getting text messages from random numbers - no, I don't give out my number. I don't do phone calls or texts other then T-mo incoming for billing.
How do I block all but carrier texts?
If no easy solution presents itself then i'll just remove texting capabilities from my ROM.
I won't pay T-mo to block texts, i'll either do one of two things:
-eliminate the phones ability to receive them
This is an easy fix, but I lose my billing messages and I have trouble keeping track of my place in time, so they are helpful. This is a defensive mechanism.
-Devise an offensive solution. I have a few ideas, but nothing i'm willing to pursue at this time. Lacking other options I may.
Any help from the community out there?
I'm pretty new to the whole texting/cellular bit and this part is making me want to smash my phone. I just started a new job and it takes a lot out of me, leaves me spent and wasted at the end of my shift.
I almost just threw the damn phone out my car window on the way home, i'm easily frustrated after my shift is over and if my window was down it wouldn't have bounced back into my car this morning.
Edit:
An app solution is not the answer, not even being considered. I won't increase the overhead on the device to solve this problem, and if that's the only answer then it's either remove texting capabilities completely or be done with cell phones as a whole.
Blue6IX said:
So I have my account set up to text me when my bill is ready.
Otherwise, I don't have texting as part of my plan.
I keep getting text messages from random numbers - no, I don't give out my number. I don't do phone calls or texts other then T-mo incoming for billing.
How do I block all but carrier texts?
If no easy solution presents itself then i'll just remove texting capabilities from my ROM.
I won't pay T-mo to block texts, i'll either do one of two things:
-eliminate the phones ability to receive them
This is an easy fix, but I lose my billing messages and I have trouble keeping track of my place in time, so they are helpful. This is a defensive mechanism.
-Devise an offensive solution. I have a few ideas, but nothing i'm willing to pursue at this time. Lacking other options I may.
Any help from the community out there?
I'm pretty new to the whole texting/cellular bit and this part is making me want to smash my phone. I just started a new job and it takes a lot out of me, leaves me spent and wasted at the end of my shift.
I almost just threw the damn phone out my car window on the way home, i'm easily frustrated after my shift is over and if my window was down it wouldn't have bounced back into my car this morning.
Edit:
An app solution is not the answer, not even being considered. I won't increase the overhead on the device to solve this problem, and if that's the only answer then it's either remove texting capabilities completely or be done with cell phones as a whole.
Click to expand...
Click to collapse
That's weird, same thing happened to me a while back when I gave my number to my college, i kept getting random calls all the time, the only way i fixed it was to change my number.
Sent from my DoubleShot Lite using Tapatalk 2
I'm pretty sure if you call tmobile, they will just block them from your plan entirely. I believe I did the same when I didn't have texting on tmobile. Similarly, I have AT&T block my data so I don't use any mobile data. I lose my picture messaging in the process, but it's much less of a headache than getting extraneous data charges removed every month...
For someone who types so much, I'm suprised you don't have texting blue
Very simple solution - login to your account on tmobile website, goto change services section and you would see a Block all chargeable messages option. It's FREE!
Sent from my myTouch_4G_Slide using xda premium
Interesting - I called CS and they said I would cost some dollar amount per month to block texts.
Wouldn't be the first time wires got crossed there, I'll check into the web portal next time I log in.
chem.manish said:
Very simple solution - login to your account on tmobile website, goto change services section and you would see a Block all chargeable messages option. It's FREE!
Sent from my myTouch_4G_Slide using xda premium
Click to expand...
Click to collapse
Okay, that was worth crawling out of bed for.
I found it in the website under my plan options.
Hopefully it works.
gtmaster303 said:
For someone who types so much, I'm suprised you don't have texting blue
Click to expand...
Click to collapse
Well, posting I can type at my leisure, and this place exists to me when it's convenient for me.
Text messages get sent to my phone at the most inopportune times. I'm either trying to work on something for development, or like now I was trying to get some sleep. Volume turned up because I have to wake up in two hours and get my day started, but i've been trying to sleep for the last 3 unsuccessfully due in part to a barrage of BS text messages from who knows who. Random that has nothing to do with me.
Also, posting here doesn't cost me any extra per post unlike the texting part that does.
I'm just aggravated at the moment, and prone to solve problems with extreme solutions that provide final and irrevocable resolution.
I hate texts too, I think I signed up for the minimal number you can get, just because I have some friends who seem to only communicate via text. But, if you turn off all texts, you can still get a bill reminder sent to you via e-mail.
Am I right that this issue is due to the annoyance factor and not to the charging factor? I don't know how tmo bills SMS, but here in Canada, there are a couple of service providers that charge good money for INCOMING SMS messages (IMO complete fraud since you can't control somebody else sending them).
If it IS due to the money factor, then there is nothing you can do at the handset level to stop the money flowing out of your account, since they are billed at the network level.
If due to the annoyance factor, best option would be to modify the MMS application to add in a screening feature.
ALTERNATIVELY, there is a setting in the MMS application to disable NOTIFICATIONS (however, this would also block notifications for billing messages).
If you can get tmo to send billing info to your EMAIL instead, that should negate the need for SMS/MMS notifications. In this way, SMS messages will accumulate in the SMS application, but it won't pester you with notifications about it.
Thanks for the responses.
Haven't had a problem with it from people since blocking text messages in t-mo 'my account' settings on the website.
Now I have an issue with T-mo sending me a notification text message daily about taking advantage of some thing because of my insurance.
Gonna have to call customer service and see what I can do about that, because I really want to keep the billing notification.
Modifying the sms app on the device has crossed my mind, but with how much work I've got going on right now I just don't have the time to look into even something that small for dev.
Once I get on the road and start travelling for my new job I'll have a lot more time, but leading up to that I need to get as much cash on hand as possible to account for hotels and travel costs until I can get myself into the re-imbursement cycle.
Sent from a digital distance.
Related
i had this error yesterday.fixed it by installing the sprint RUU...im back on fresh 1.1 btw...heres the deal though,yesterday i was getting picture mail errors,id get the "download" button,id push it..n it would give me a "download unsuccessful" message..tried it on the stock app and on handcent and id get the same thing..i looked it up on google n seems other people have this issue too,but no clear fix..just wondering what the problem is?and what's the fix besides resetting your phone back to factory settings...i'd really hate to do this over again if this starts happening..
ps: when i get pic mail,it shows up as a "download" button instead of the slideshow viewer.not sure whats up with this.
edit: i had called sprint customer support yesterday,they transfered me to tech support,tried sending me a picture n didnt work as well...so i just "reformatted" the hero to stock with the sprint ruu.
Im starting to think there was a problem with the Sprint picmail server or something because I had the SAME problem only mine just kept saying downloading and never opened. I then Ruu back to stock and rerooted and flashed Fresh 1.1 and everything was fine again but from what Ive read ALOT of people had this same problem so Im thinking it HAD TO BE something to do with the service. Which means I spent over an hour for nothing,lol
Word lol.freakin sucks.annoying as hell..u think it was just their pic mail service that as down or what couldb it be?cause when u reformat the phone it all starts working again....also,when u get pic mail,do u still get the slideshows or just the download button?
you guys made sure ya wasnt on wifi? my picture messages NEVER worked while i was on wifi on my G1 or Hero, i always wondered why though!
Yup.WiFi was off.I had that happening hen I first got the phone..but this time it had nothin to do with WiFi.it was more like an error.like if the download link was broken or u didn't have picture mail service..its weird.
Yeah there's a problem with MMS downloads when on wifi.
Think it has somethign to do with redirecting data through the wifi network when connected.
Yeah, it's not the Sprint network, its the phone. Pretty much all of out HTC Hero's suddenly develop that problem 4-5 weeks after purchase. A hard reset is typically the only fix. And no, currently pic mail cannot be sent or recieved on wifi. Though we are working to fix that bug. I get this issue countless times a day, along with "I can't play YouTube videos". And my all-time personal favorite, and the most common, is "I set a pattern lock and forgot it, and now it's asking me for my gmail information and I don't remember my email adress or password." But yeah, I've tried everything under the sun on our side of the network to fix the hero pic mail, and nothing works aside from a hard reset.
-Sir Stanley
-Sprint Adv. Tech. Escalations Dept.
Why bother!!
There are two issues here 1 is plain old sending email, the other is picture mail.
On wifi I can't send from gmail . I can send from accounts of both the isp and a web based mail provider. On 3g I can't send from the isp account. I can send from gmail and the web based account. Asking sprint why they block sending from the isp account, they reiterate some company policy. Asking the isp why they block gmail, same answer. As far as I can tell they both refuse to agree to share mail packet user info as it could lead to "spamming" (really loss of customer reliance on their services). Ok some redirection (and encapsulation) from sprint to the isp of email would be needed, but so what.
Now as for the second issue, If it sends email, the account will send picture mail. just verified it.
Could you clarify what you mean? What ISP are you talking about? If you have an email through your ISP, it could be your ISP blocks POP access to their outgoing servers. I know Cox does this, but I ahve found taht changing your outgoing port to 465 will still allow you to send. So if you are more specific with your problem there is a god cahnce I can help you out.
I was having sms/mms issues last nite while at a club...met a couple girls,they texted me,the phone vibrated,sayin i received texts then it would delete them...i was using hanecent...i uninstalled n tried chompsms,problem kept going...meanwhile,just out of curiosity,i tried to update the profile n prl,id get a "1012 error.cant update"....rebooted the phone a few times and nothin,i finally uninstallled chomp n handcent,n started using the stock message app,n voilllaaa..i would receive all sms n mms......this morning i tried doing the updates again and they actually worked....im not sure what the problem is/was...im guessing either 3rd party app's hide/delete messages or maybe a phone or network problem...as of now im leaning more towards the sms app's..cause as soon as i uninstalled,i had a buddy sending me pics n they started showing up.....theres an app in the market,called unread sms or somethin like that,which is to show hidden messages...i tried it but didnt work.just thought id point this app out so you guys know this is a known bug...hopefully newer 2.xxx roms will fix this,or maybe this problem will land in the right hands cause its freakin annoying and a serious ****-block lol....
Yeah, it's not the Sprint network, its the phone
Click to expand...
Click to collapse
Not to completely disagree, but the only time I've had this issue is when my web signal is poor. I don't know why, but for as long as I've been with sprint, my major issue has always been why, at times, if my phone has a signal of any kind, it won't work. And that's been with any phone I've ever had with sprint.
As a matter of fact, the only time I get the "download" button is when the signal is poor. I had a "1" for web and received a mms. It kept failing, tried to browse the web, nothing. Waited about 30 minutes until I got back into good coverage, and it worked fine. That tells me it's the service not the phone.
Yeah, all day yesterday my phone wasnt recieving txts. Luckily I can just reprogram it. (you have to have your unlock code to do this.) But I use handcent, as probably does almost everyone here, and I've never had a problem with it. But there was a major txting issue with the heros yesterday, lot of customers complained about it. If it happens again call Sprint and tell them you need a ##DATA Restore done on your phone. That will take care of it.
Also, updating your profile is just updating your data profile, which is your username and password to use sprint data services. If your internet is working, no need to update your profile, and if its already working it's not suprising to get a 1012.
Your PRL is your preffered roaming list, just tells your phone which companys towers to use first if Sprint is not available. (Based on who is giving Sprint the best roaming rates for that period.) PRL updates only come out every quarter or so, so theres no need to try to update it. If you are within sprint coverage it makes no difference.
@Red250.
Hi. I spend at least 10 hours of every day helping Sprint Android users with every problem you can possibly imagine. I'm sure if you have no internet coverage that would be a problem with getting picmail, which is sent through the DATA network. But as long as you do have internet, they should come through. Yes, for the issue I am talking about, it IS the phone. When customers in New York, Los Angeles, Las Vegas, Washington DC, etc call in and have an EV on their screen with full signal, and they are getting a download button and download unsuccessful, I am definetely not gonna tell them they have insufficient coverage. So, considering you have only your own experience to go by and I have around 300+ cases per week from all over the country......I think that I can confidently say that I know what Im talking about.
sirstanley said:
Could you clarify what you mean? What ISP are you talking about? If you have an email through your ISP, it could be your ISP blocks POP access to their outgoing servers. I know Cox does this, but I ahve found taht changing your outgoing port to 465 will still allow you to send. So if you are more specific with your problem there is a god cahnce I can help you out.
Click to expand...
Click to collapse
Thanks. I have no problems using the isp's pop servers from the wifi, being hosted by the isp. I can not access the isp's pop outgoing server from sprint's 3g. That would require sprint to have negotiated a service connection from the isp, which would have required sprint to repacket (forward) my mail packets -so my original packets would appear to originate from the isp's out going server.
Sprint and google have this service. Sprint and the isp have reciprocal server blocking.
This was significant to me 3 months ago. Now it's a fact that i have accepted. I do receive from all accounts on both wifi and 3g. If i really need to send across server blocks, I log into the web mail editor page for either.
sirstanley said:
Yeah, all day yesterday my phone wasnt recieving txts. Luckily I can just reprogram it. (you have to have your unlock code to do this.) But I use handcent, as probably does almost everyone here, and I've never had a problem with it. But there was a major txting issue with the heros yesterday, lot of customers complained about it. If it happens again call Sprint and tell them you need a ##DATA Restore done on your phone. That will take care of it.
Also, updating your profile is just updating your data profile, which is your username and password to use sprint data services. If your internet is working, no need to update your profile, and if its already working it's not suprising to get a 1012.
Your PRL is your preffered roaming list, just tells your phone which companys towers to use first if Sprint is not available. (Based on who is giving Sprint the best roaming rates for that period.) PRL updates only come out every quarter or so, so theres no need to try to update it. If you are within sprint coverage it makes no difference.
Click to expand...
Click to collapse
Can u post what the steps to reprogram it were?..i already have the password/code thing..thanks
We honestly do not block any servers. Its a simple matter of whether you ISP Email provider allows access to their servers while not using their internet service. If they don't, I can usually find a workaround. For example, if you have a gmail, you could use gmails outgoing server instead. The email will still come from your ISP email adress, just relayed through gmails SMTP servers. But I can personally assure you that Sprint is not blocking your email. We spend hundreds of man hours every week trying to help customers set up their email on their device. Your email provider may be blocking you, but sprint is not. I am currently looking at a list of email server settings and ports provided by Sprint to help you, the customer, to set up your emails on our phones. So I assure you Sprint is not cackling evilly while we block your email servers.
To perform a ##DATA Restore, which completely wipes your programming and then reboots your phone, then takes it back through Hands Free Activation, completely reprogramming it using the correct settings from our network:
1.Bring up you Dialer
2. Enter ##3282#
3. When given choice of View or Edit, touch Edit
4. Enter MSL (Master Subsidy Lock)
5. Touch 'User Name'
6. Press 'Menu' Button
7. Touch 'Restore'
8. Touch 'OK'
No personal data will be lost, this only reprograms the phone. Please allow phone to go through hands free activation process upon reboot.
I'm definately not gonna argue you'll know more about it than I ever want to. I was just stating an exception to the same problem. But you're comment about major cities and full coverage leads me back to my first statement. 5 years of driving cross country in a truck with sprint as my carrier I've seen both ends of the signal spectrum. With 3 different phones, from a flip phone, to a palm treo, there's been MANY times I can have a full signal, and the phone won't connect, or full evdo and the internet won't work. That's honestly the only pet peeve I've ever had with my service.
In case you cant tell by my activity, I'm bored as hell at work. And yeah, Sprints service is not the best. We do get some of the nicer phones, and we focus more on technology than building towers. But we do have the most reasonably prices plans, and you get what you pay for.
bronxknight28 said:
you guys made sure ya wasnt on wifi? my picture messages NEVER worked while i was on wifi on my G1 or Hero, i always wondered why though!
Click to expand...
Click to collapse
Had the same experience w/ my Hero... Would never work if WiFi is on even if I turned off the wifi as long as the message was sent when it was on it just would work. If u have that problem, turn off ur wifi n have them resend the message...
I've been using google voice for my text messaging. I've noticed that my standard SMS with ATT is not working for some reason.
I thought it was google voices fault, but my friends vibrant seems okay with both. Is there something wrong with the number I use to retrieve my text messages? It is
+13123149810
Hey,
I was having the same problem and apparently AT&T fails in more ways than imagined.
When I upgraded my phone, they cancelled my messaging package. After logging into the website and adding Text Messaging as a feature for my phone, it started working. This may be the problem you're having.
Good luck!
+1 on SMS issue last to days I haven't been able to receive all my messages even after I clear all threads out.That is without Google Voice.
I can send and receive messages fine, with the exception of two people who apparently haven't been getting my texts. One of them is my wife that is on my family plan. I guess I should check if they fudged something up with her texting.
My girl friend on my family plan with me (who has an iPhone 3Gs) and myself are also having text issues. Some of my texts to her do not arrive, and nearly all of her text to me never reach me. I receive about 1 in 5 texts from her, and she gets about 3 in 5 from me.
The rest of her texts work just fine, and I'm learning today that about half of my texts from other people are apparently not arriving to me as well.
This is obviously *really* bad... it led to her thinking I was blowing her off all day sunday and took a lot of explaining to do on my behalf today, heh.
So I'm having a peculiar problem which doesn't appear to be specific to my model phone (which happens to be a Samsung Captivate).
I use Google Voice for my text messaging so I'm not sure when this started. But I'd like to be able to at least receive text messages that people try to send to my main number. But what happens now is that I see the message text appear in the notification part temporarily, but when I go into the stock SMS app all I see is a separate blank message from "5556" and always with a date of March 26 and a time of 12:19AM. The actual message doesn't appear anywhere but temporarily in the notification bar.
I've used APNdroid and QuickSettings in the past to disable 3G but leaving the "allow MMS" option checked. Neither is currently enabled but maybe they mess with settings somewhere?
And like I said, I have Google Voice installed too. Not sure what else could have messed with settings. My message center is set to "+13123149810".
I have been searching and saw these threads so it's not unique:
Nexus One: http://forum.xda-developers.com/showthread.php?p=8814554
HTC Desire: http://androidforums.com/desire-support-troubleshooting/192806-sms-mms-issue.html
No solution though. Any thoughts?
I am having the same problem with my aria. I thought it was an app that I downloaded. Anyone able to help?
What the heck!?
I am having the same problem on my Samsung Vibrant(T-Mobile). It started about a 10 days ago. At first I got both the message and a blank one from 5556 but now I am only seeing the message in the notification bar and then its gone. This is so aggravating!! Anybody got a cause for this???
Has anyone tried a factory reset? Does that fix it?
Bump?
Need more text... too short...
5556 Message not Unique to Android or Google Voice
Hello there,
I'm new around here, but just found xda due to receiving a 5556 message myself. I have an android device, but not phone; my cell is a cricket Kyocera, and I just received this message from "5556",
Want a family plan with the freedom to customize each line of service? Bring in an eligible phone, add a line for just $15 & get the 1st month free."
Click to expand...
Click to collapse
What is significant about this to your issue? Well I unsubscribed to Cricket's text messaged ads, so it looks like this is a way to anonymously advertise with some plausible deniability, or something like that. Perhaps it is an advertising service, a third party, or other...in any case it is definitely anonymous, being neither a number nor a name. : ( If any here have a message to present, it would be appreciated, for that the more details we have, the better to figuring out what is going on. (In my case, perhaps even filing a legal complaint with the relevant authorities under the relevant statutes.)
If annoying enough, one could always go to a lawyer to seek a subpoena of a cellular carrier's records to find the source of communications, btw. Note I say going to a lawyer because IANAL and do not intend to give legal advice: I'm just cranky about unwanted spam having sat on waiting to talk to someone by the phone on my desk all day.
Have any of you heard of this?
Yesterday my phone decides it's NOT going to send SMS through the stock messaging app. I don't get an error, it appears as though it sends, but my recipient never receives it.....most of the time. Sometimes they go thru, sometimes they don't. It seems to mostly NOT go thru.
If the SMS does NOT go through, I can never see it in Google Voice.
If I use the Google Voice SMS app on my phone, recipient receives 100% of their SMS, same with Web interface.
If I disable my Google Voice account via the web and sign out via my phone, my recipient receives 100% of their SMS using the stock app.
I have all the settings nailed. Google Voice is set to sync, background data enabled, etc.... It was, has been working flawlessly up until yesterday with nothing on the phone changing.
I have wiped, reflashed, tried different ROMs, etc....
Today I called Sprint, they re-provisioned things, then basically said since it's a third party app they can't help. I want to beat my head against a wall here.
Anyone have any idea of what the problem could be?
I can't offer any help but I can tell you I saw the exact same problem all day on the 16th and 17th. I've since switched the Google Voice app to use it's own notifications and turned off the text notifications. For the time being, I'm not even using the stock messaging app.
I remember Sprint having an SMS problem a few months ago one afternoon, but it wasn't specific to GV. Maybe something in their GV integration system is a little wacky right now. People said they got about half of the messages I was sending before I switched to the GV app full time.
Good to know I'm not the only one. Looks like a couple of other people have the same problem over in the Google help forums. I de-integrated my account for almost two days, I'm getting ready to re-integrate it now, we shall see what happens. The support for these phones is god awful. If this doesn't resolve it I'm driving to the nearest corporate store and returning it through their window.
LOL! I'm hoping it doesn't come to that, but if you do decide to "return" it, you may want to attach a brick or something. This phone feels way to light to do any damage without a little extra help.
Sent from my Nexus S 4G using XDA App
Here's a little update. Not really a good one, but whatever...
All of the text messages I had tried to send though the stock messaging app must have made it to Sprint at least because they all just dumped en mass upon their intended recipients. I got a pile of very confused responses.
Maybe the issue has been resolved. I'll switch my settings back and experiment a little.
Sent from my Nexus S 4G using XDA App
That didn't happen to me, but it does appear that my texts are going through. There's one person who says she never gets some, but I can see they're sycning to GV now, where they weren't before. Everyone else is getting my texts too. I have no idea what happened but I'm a little at ease knowing someone else had the problem. I hope it never happens again, I rely on SMS for my business.
Hey all. I know similar questions have been asked, but I've yet to figure out a solution to it. I just ported my number from verizon for this phone. As we know, the Tmobile version's stock messaging app doesn't support group chat, so I chose to use Google Messenger. I've been missing messages in group chat since day one. I will get about 60%, sometimes as low as 20%, or the messages. The rest will just never come in. The issue also occures in standard picture messages and texts, but are much less frequent. This is incredibly infuriating, as the tech support has no idea what the solution is, and sony thinks it's tmobile's issue.
Things I have tried:
1. Set the APNs to be ipv4/6.
2. Use Textra with tmobile fixes.
3. Turn off wifi calling.
4. Turn off wifi.
5. Change sim cards.
6. Disable stock messaging app.
7. Disable voLTE.
I'm at my witt's end with it, and no tech support will give me an acceptable solution. Has anyone had this issue, and maybe know a way to fix it? I'd appreciate any input you can provide.
Thanks!
Edit: also, I did not come from an iPhone prior to switching. The issue doesn't seem to be limited to iPhones, but they're the only ones I tend to group chat. And finally, the phones are on Verizon and at&t.
I'm having the exact same issue. It's frustrating and I will be returning the phone soon.
Sent from my D6616 using Tapatalk
I'm getting mine, they come in as not downloaded, soon as I hit download I get them all after that
I think I might have fixed it, but I don't know what caused it to begin with. After doing a factory reset on the phone, all of the group chat seems to come in and in the right order. I don't know if what application was causing the conflict, if there was any. But it seems to be working for now...
For those having the issue, maybe try that. Also, change the APN type to ipv4/6. I'll report back if there's any change or if I figure out the conflict.
I too did a factory reset but the stock messaging app does not support group texts correctly. Either on cell or WiFi calling. It slowly reverts back to missing texts with continues usage until you factory reset again.
Sent from my D6616 using Tapatalk
T-Mobile Missing some group chat sms texts
I'm having the same problem with my T-Mobile Z3. I think the problem is with T-Mobile, not the phone but I haven't been able to figure out what is causing it. I thought it was poor reception or Wifi Calling, but even with WIfi Calling off and Personal Cell Spot boosters, I still miss some. Otherwise, I love the phone.
As other users have said, this wasn't a permanent fix. My phone stopped rceiving group chat properly overnight, so now i'm back to square one. This is infuriating.
welcome to the jungle man. more and more i believe the problem is due to the phone and how it fetches mms. maybe it has to do with power management. because why would we get them all correctly after factory reset and slowly it starts dropping mms again. so strange.
---------- Post added at 08:58 PM ---------- Previous post was at 08:49 PM ----------
jayact
have you had mms issues with other phones on tmobile? i briefly had a m8 but had faulty bluetooth so i had to return it. didnt have time to really see if it had mms issues too.
Is it possible that with Stamina mode enabled the mms notification is expiring before the message content is downloaded? Might try adding the messaging app to the Stamina exclusion app list to see if that helps.
cschmitt said:
Is it possible that with Stamina mode enabled the mms notification is expiring before the message content is downloaded? Might try adding the messaging app to the Stamina exclusion app list to see if that helps.
Click to expand...
Click to collapse
but i dont have stamina mode on. is it on by default? it says off on power management. i even disabled "queue background data"
still missing mms.
since family is in town for thanksgiving i have family members with different iphones and android phones with carriers on sprint, sprint/republic wireless, and verizon.
ran a few tests.. i could steadily reproduce missing group mms from sister with iphone 5 on verizon when everybody else got them. i disabled imessage on her phone and then her mms came through. reenabled imessage on her phone and mms still came through. no idea if this was coincidence or i actually did something important. i think i'm sending the phone back for nexus 6. if it has trouble then i have to jump ship from tmo.
regulator207 said:
but i dont have stamina mode on. is it on by default?
ran a few tests.. i could steadily reproduce missing group mms from sister with iphone 5 on verizon when everybody else got them.
Click to expand...
Click to collapse
Stamina is off by default, so that's probably not the issue.
Maybe check your detailed usage by date and sender on TMO website to see if they show receipt of the missed messages, that would give an indication if it's a TMO issue or something with the phone.
Make sure your APN is set correctly. Mine was not set out of the box. Google it or search T-Mobile support page for correct settings. After I set APN it works flawlessly. Even group messaging.
I'm having the same problem and it's aggrivating not knowing if you missed messages.
It's not just group messages but regular messages.
Regulator (and others),
To answer your question, I'm a new tmobile customer. So, I haven't had this issue om Verizon. That said, I checked the messaging logs on my account, and it seems to actually be missing on their end. These groupchats I am missing aren't even being reported on their end. I'm planning on calling their service again to give them the details. I wish there was something else I could update with. This can't be a software issue at that point, right?
I have the same exact issue, word for word sadly, yesterday was the worst, people kept telling me that they couldn't get a hold of me, i restart my phone and BAM 20 texts blitz my phone from 2 days before -.-
TLDR
After turning off VoLTE (Settings > call settings > un-check Enable VoLTE) i seem to have no texts struggling to send still need to test group chats
Just thought I would update everyone who might be curious. After puttig in 2 more trouvle tickets with he tmobile engineers and finally giving up on going through tech support, I went to the tmobile store in person. I asked to transfer my number to a temp phone there to determine whether or not it's a handset or backend issue. Group chats came in perfectly on the LG G2. With that knowledge, I requested a second replacement phone. In case you didn't know (as no rep told me) we have a 1 year warrenty through tmobile by default ON TOP of the 2 year sony warrenty. This one was refurbished, but the texting issues are not there. I would recommend everyone do the same, if they are able. Right now, tmobile isn't recognizing it as a handset issue, or an issue at all, which is very strange. Hope this helps you guys.
Tl;dr get a replacement handset.
FWIW - i came upon this thread googling the same issue, but i have a nexus 5 on tmobile. i think it is the service, not the phone. getting ready to call t-mobile now...
Switched to Tmobile from Sprint 2 weeks ago. I am having the exact same problem with MMS/Group texting on my new stock Z3. I have confirmed that I am definitely not receiving all group messages. Turning off WiFi calling didn't help, turning off Volte didn't help, Stamina mode has never been on. I've tried using Textra and Google Messenger and Hangouts. I would say I get about 50% of the group messages sent to me. When I do get one it shows up in the threaded group message ok but I'll also have a notification from the individual (one-on-one) thread with the person that just sent the message and it shows as download failed.
jayact~ said:
Just thought I would update everyone who might be curious. After puttig in 2 more trouvle tickets with he tmobile engineers and finally giving up on going through tech support, I went to the tmobile store in person. I asked to transfer my number to a temp phone there to determine whether or not it's a handset or backend issue. Group chats came in perfectly on the LG G2. With that knowledge, I requested a second replacement phone. In case you didn't know (as no rep told me) we have a 1 year warrenty through tmobile by default ON TOP of the 2 year sony warrenty. This one was refurbished, but the texting issues are not there. I would recommend everyone do the same, if they are able. Right now, tmobile isn't recognizing it as a handset issue, or an issue at all, which is very strange. Hope this helps you guys.
Tl;dr get a replacement handset.
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I've been having the same issues that you (and others) have described. That is, missing group messages, some sms messages delayed significantly (sometimes a day or more) before I receive them, cannot download mms messages, etc. I am also a former Verizon customer, but have never had an iPhone.
Before I trade in my Z3 for a refurbished model, has the new phone permanently fixed all your messaging issues? If so, which messaging app are you using now? Hangouts? Textra?
Thanks so much. This is an incredibly frustrating issue. Such a fundamental phone function.
I'm waiting for 5.0 to come out. People are speculating that the messaging in lollipop will fix this issue.