Related
I can't tell you how many times I've dropped this phone and I am still amazed by how long it held up. But, yesterday, It finally gave in to my clumsiness. Luckily, I have the insurance for it. Thats what I get for letting my Captivate run around naked
So... moral of story... get a case and keep a tight grip? Lol.
I have a half circle chip bout a quarter in wide on the top of mine. Got insurance, but waiting till something devastating happens. How high was it? That fall on mine was only 1.5 ft.
I love naked phones
From a phone on an app
Do you have insurance through att? If so may i ask how much you pay for it monthly?
Sent from my SAMSUNG-SGH-I897 using XDA App
I managed to scratch mine with out even realizing it. Just look down one day and saw it.
Doesn't the insurance have like a $150 deductible, though? Seems like a lot to pay for a scratch.
Sent from my SAMSUNG-SGH-I897 using XDA App
125 through att
Sent from my SAMSUNG-SGH-I897 using XDA App
I got light scratches on my screen just from having it in my pocket with nothing else in it....
Luckily i had issues with updating to JH7 and i was able to get my phone replaced through ATT without hassle for free. They didnt even mention anything about the scratches.
Now ive got a screen protector and a nice all black cheapo TPU skin case.
I have best buy insurance. It's like 8 bucks a month, no deductable. Covers scratches.
From a phone on an app
Does best buy cover lost or just broken? Of all the phones I've had, I've only broken one. Lost at least 4.
Sent from my SAMSUNG-SGH-I897 using XDA App
Cosmetic only, no lost or stolen phones. I've never lost em, just broke em.
From a phone on an app
Screen cost
For what it is worth, the screen is 68-85 bucks to buy easy to install but at that cost insurance is a better deal
Small scratch that only I can see
Got a small scratch that I'm kinda anal about, but like someone else said I'll wait until something really bad happens before I try out my insurance. I pay around 4 or 5 dollars a month thru at&t for my insurance, didn't know the deductable was that much. By the way, does anyone know of anything that will remove small scratches?
I have a cheap case I got off of ebay and it's saved my phone more than once. I literally saw it bounce a few times as it hit the pavement, it still hurts to see but I'm glad I have my silicone case on it.
Sent from my SAMSUNG-SGH-I897 using XDA App
irish003 said:
Got a small scratch that I'm kinda anal about, but like someone else said I'll wait until something really bad happens before I try out my insurance. I pay around 4 or 5 dollars a month thru at&t for my insurance, didn't know the deductable was that much. By the way, does anyone know of anything that will remove small scratches?
Click to expand...
Click to collapse
There is a product made by Maguires for plastics to remove scratches. I used it at my upholstery company to take scratches off of the plastic windows on boats and convertibles it should work on your phone. Im sure an automotive place would have some or a detail shop.
Sent from my SAMSUNG-SGH-I897 using XDA App
I dropped my captivate a few times, but there was this one time...
I was talking, and holding it with my shoulder while I was working on a router.. Standing about 6'2", I was leaned over a bit, so I think it fell from about 5.5 feet, and landed on the bottom left corner.. square onto a concrete floor.. It has a blemish (hardly noticeable, unless you look really close) on that corner now, but the screen is 100% undamaged.
I love this phone, and I'll never ever trade it until we see 2GHz speeds. The only case I have for it is a holster that sits on my belt..
BTW, I also took a key and a pair of scissors to try and scratch the screen with no success.. Heck.. I've thrown it across the room to my daughter a few times.. (Good thing she can catch!)
pachukomendez said:
There is a product made by Maguires for plastics to remove scratches. I used it at my upholstery company to take scratches off of the plastic windows on boats and convertibles it should work on your phone. Im sure an automotive place would have some or a detail shop.
Sent from my SAMSUNG-SGH-I897 using XDA App
Click to expand...
Click to collapse
Thanks, I'll check it out.
Nerz said:
125 through att
Sent from my SAMSUNG-SGH-I897 using XDA App
Click to expand...
Click to collapse
And so worth it when my first Captivate got lost somewhere north of the Arctic Circle and was never seen again.
oka1 said:
For what it is worth, the screen is 68-85 bucks to buy easy to install but at that cost insurance is a better deal
Click to expand...
Click to collapse
Really? Check my math, but I believe you'd have to replace your phone due to scratches about 1.5 times per year, every year, just to break even.
polarbee said:
And so worth it when my first Captivate got lost somewhere north of the Arctic Circle and was never seen again.
Click to expand...
Click to collapse
So does ATT just replace it for $125 if you say it was just gone?
Just got my phone pushed off a counter... Cracked the screen :-( should I claim insurance on it or is there a cheaper way?
No way bro take it to verizon and tell them that **** just suddenly cracked when you were trying to use their backup assistant bull crap.
I kid...yeah insurance fo sho.
Sent from my HTC Thunderbolt
Warranty won't cover cracked screen
Not to mention that is fraud, which is not exactly something you should recommend in a public forum...
-sent via 1.21 giggawatts of android.
Make the person who pushed it off the counter pay the insurance amount.
Insurance is meant to cover things like this. That's not fraud
Sent from my ADR6400L using XDA Premium App
New deductible is 100$ for smartphone, least mine is. Cheaper then the 600 new without a contract.
Sent from my ADR6400L using XDA Premium App
I accidentally pushed my phone off of the bathroom counter and it landed flat on the screen. Not a scratch on the screen but there is a hairline crack in the top left corner of the casing. Strange that the case would crack before the screen.
Ya this is what insurance is for so it not fraud. But I was more wondering if there is a replacement screen for this phone out yet that I could buy and fix myself? And ya when the phone dropped it landed right on the corner so all force of impact was concentrated in one spot...
ilogik said:
I accidentally pushed my phone off of the bathroom counter and it landed flat on the screen. Not a scratch on the screen but there is a hairline crack in the top left corner of the casing. Strange that the case would crack before the screen.
Click to expand...
Click to collapse
That's theb reason we use cases...
Sent from my ADR6400L using XDA App
yamaha83 said:
Ya this is what insurance is for so it not fraud. But I was more wondering if there is a replacement screen for this phone out yet that I could buy and fix myself? And ya when the phone dropped it landed right on the corner so all force of impact was concentrated in one spot...
Click to expand...
Click to collapse
http://www.repairsuniverse.com/htc-thunderbolt-screen-replacements-repair-parts.html
There you go, search amazon and ebay though if you want also, you may beable to find parts cheaper.
Just do the replacement you don't want to void the warrenty on such a new phone
Sent from my ADR6400L using XDA App
1234567188 said:
Just do the replacement you don't want to void the warrenty on such a new phone
Sent from my ADR6400L using XDA App
Click to expand...
Click to collapse
He can use a lighter and heat up the void sticker. Use tweezers and carefully remove it. It will all come off in one piece, then you can open it up, replace what needs to be replaced, put it back together, and put the sticker back over the screw. VZW will never know.
g00s3y said:
He can use a lighter and heat up the void sticker. Use tweezers and carefully remove it. It will all come off in one piece, then you can open it up, replace what needs to be replaced, put it back together, and put the sticker back over the screw. VZW will never know.
Click to expand...
Click to collapse
A blow dryer is better than a lighter for this.
Thats just as wrong as getting warrenty replacement...
Sent from my ADR6400L using XDA App
This is y I always use amex to purchase devices. They willreplace it for you as long as it is within 90 days. No question asks.
Sent from my ADR6400L using XDA App
Hahaha using a blow dryer to heat up the void sticker. I gotta try this!
I only got back the purchase price from Amex, not enough to replace it
I would recommend going through the insurance to get it replaced. The same thing happened to my Thunderbolt (today, actually) and it was relatively hassle-free. Functionality of the phone wasn't really affected so the cost was only $99.00 for the replacement. I figure it's better to pay this and start with a fresh phone than waiting until something really breaks on it.
Its pressable and loose there is there a way to fix this? Its near the edge. I heard if you put something heavy on it overnight the adhesive will reattach.
Sent from my Inspire 4G using XDA App
Mine is also somewhat loose, but it is like that on purpose. Flexibility is key if you do not want your screen to crack even easier. If your screen is completely rigid it will not survive a fall as well as a flexible screen.
HTC made it that way, I believe.
Sent from my Inspire 4G using XDA Premium App
FoxCompany said:
Its pressable and loose there is there a way to fix this? Its near the edge. I heard if you put something heavy on it overnight the adhesive will reattach.
Sent from my Inspire 4G using XDA App
Click to expand...
Click to collapse
Well that technique might work. Obviously you'd want to put a piece of cloth in between the phone and the object you're using as a weight.
Or, if it's on the edge as you say, one of those wooden clothes pins, or other type of spring clamp (I'd go easy on that option, some of those clamps are powerful and could be too much.)
I don't know how permanent this method would be in the long run, especially when hotter whether comes around. If the adhesive was poorly applied in the first place, or if the adhesive was of a weak batch at the factory, the problem, it seems to me, will just resurface.
Though it's a PITA, the only 100% successful fix is a warranty replacement.
Inspired Ace 1.0.1¦ XDA Premium
ThEiiNoCeNT said:
Mine is also somewhat loose, but it is like that on purpose. Flexibility is key if you do not want your screen to crack even easier. If your screen is completely rigid it will not survive a fall as well as a flexible screen.
HTC made it that way, I believe.
Sent from my Inspire 4G using XDA Premium App
Click to expand...
Click to collapse
I just tried pushing down in the area on my phone, and I see what you're saying.
There's a flexibility, but it's uniform -- it will flex slightly anywhere along that edge that I press.
Without more detailed info from the op, it's hard to tell whether this is what he's referring to, or, since he did indicate "near the search button," whether the just that corner is lifting noticeably compared to the others.
Inspired Ace 1.0.1¦ XDA Premium
There is actually thread about this already, but I will say something. I had this problem, except mine grew worse and now the bottom middle of the screen has lifted just like the edge. I have been fighting with ATT to replace my phone under warranty since I don't want to wait 2 weeks on htc. I had to threaten to cancel all my ATT services and report them to the bbb on their face book page before some one from corporate contacted me. Now they are over nighting me a referbed.
Sent from my Desire HD using XDA App
mudknot2005 said:
There is actually thread about this already, but I will say something. I had this problem, except mine grew worse and now the bottom middle of the screen has lifted just like the edge. I have been fighting with ATT to replace my phone under warranty since I don't want to wait 2 weeks on htc. I had to threaten to cancel all my ATT services and report them to the bbb on their face book page before some one from corporate contacted me. Now they are over nighting me a referbed.
Sent from my Desire HD using XDA App
Click to expand...
Click to collapse
Do you have to send in the "broken"
one?
Sent from my Inspire 4G using XDA Premium App
ThEiiNoCeNT said:
Do you have to send in the "broken"
one?
Sent from my Inspire 4G using XDA Premium App
Click to expand...
Click to collapse
Yes, after they send you the referb.
mudknot2005 said:
Yes, after they send you the referb.
Click to expand...
Click to collapse
Darn it... I was thinking I could get another inspire
Sent from my Inspire 4G using XDA Premium App
It is actually a manufactures defect, according to both the htc reps I talked to, but believe me it is a hassle to get att to do anything. They wanted me to pay 125 for insurance or 399 for a refurb. I was like are you f***ing serious? You want me to pay the "new" price for a refurb phone under warranty when I already payed out of contract price, and the phone came from the manufacture that way..Any way long story short after a few threats of cancellation and a 3-way call with htc, they told me to drive an hour and a half to a device support center, and gave me a 25 dollar credit... This pissed me off even more, so I ranted on their face book and some one from corporate told me to email them and now they are replacing my phone.
mudknot2005 said:
It is actually a manufactures defect, according to both the htc reps I talked to, but believe me it is a hassle to get att to do anything. They wanted me to pay 125 for insurance or 399 for a refurb. I was like are you f***ing serious? You want me to pay the "new" price for a refurb phone under warranty when I already payed out of contract price, and the phone came from the manufacture that way..Any way long story short after a few threats of cancellation and a 3-way call with htc, they told me to drive an hour and a half to a device support center, and gave me a 25 dollar credit... This pissed me off even more, so I ranted on their face book and some one from corporate told me to email them and now they are replacing my phone.
Click to expand...
Click to collapse
That's how you do it.
Inspired Ace 1.0.1¦ XDA Premium
I just now noticed it on mine as well. Mine isn't even noticable unless you're trying to press on it and feel it "press down", but even then it barely moves. There is an adhesive layer underneath and I imagine just applying some heat from a heat gun may re-attach the glass to it.
Well just got my referb in the mail, screen still does the same, but no where near what the old one did. The old one would flex half the bottom left of the screen and cause major discoloration. Just reflashed the old one now to root the new one XD. Btw the sent it out today and I got it today.. sweet..
mudknot2005 said:
Well just got my referb in the mail, screen still does the same, but no where near what the old one did. The old one would flex half the bottom left of the screen and cause major discoloration. Just reflashed the old one now to root the new one XD. Btw the sent it out today and I got it today.. sweet..
Click to expand...
Click to collapse
Wow. The new one does the same? This was an ATT-based refurb?
If so, now I'm REALLY convinced ATT doesn't do **** to the refurb phones to fix them prior to resending out the phone to another customer for a warranty replacement. Captivate reburbs were/are dog****.
The least they can do is check to see the phone they are sending out as a replacement doesn't have the same problem as the phone they are replacing.
Hope you don't have to go through this crap again. Remember what you, yourself said, the other one just got worse.
HTC may be the only true solution.
Inspired Ace 1.0.1¦ XDA Premium
Well if the last phone is any sign about this one. I will have already upgraded to the holiday since my upgrade is this month and that's the phone I am waiting for, this will still have a warranty on it, so I won't have a problem sending it in for 10 days - 2 weeks to have it fixed completely. Right now I don't have a back up phone, since my blackberry took a poop which is why I bought this out of contract.
mudknot2005 said:
Well if the last phone is any sign about this one. I will have already upgraded to the holiday since my upgrade is this month and that's the phone I am waiting for, this will still have a warranty on it, so I won't have a problem sending it in for 10 days - 2 weeks to have it fixed completely. Right now I don't have a back up phone, since my blackberry took a poop which is why I bought this out of contract.
Click to expand...
Click to collapse
I feel ya. Holiday at some point for me as well.
I kept my captivate as a backup, which I got because I had my Blackberry take a ****, as did you, so I wasn't going through that crap again should problems surface with the inspire which, luckily, hasn't happened so far.
I had to buy THIS phone off-contract because the captivate, well, know know the story with those phones.
Inspired Ace 1.0.1¦ XDA Premium
Lol that's normal..
Sent from my HTC Desire HD using XDA Premium App
My screen is lifting as well. Luckily I am in the 30 day window, so I will likely unroot and exchange for another one. I can't go back to my Aria now that I have experienced the Inspire. I'll cross my fingers that I get one that doesn't have the issue.
Thankfully I'm not noticing anything wrong with any of my corners of my inspire, but I really should get some type of screen protector for this phone, I'm starting to notice some very small lines on the glass, I guess they were right when they mentioned that the glass can't be scratched by a key, but can be easily scratched by small dust.
Sent from my Desire HD using XDA Premium App
On my new Inspire you can just see the corner move a little when you press it. I guess I'll keep an eye on it. If it gets worse in the first thirty, I could always take it back to the Shack. Maybe get a red one to replace it.
nobitacu said:
Thankfully I'm not noticing anything wrong with any of my corners of my inspire, but I really should get some type of screen protector for this phone, I'm starting to notice some very small lines on the glass, I guess they were right when they mentioned that the glass can't be scratched by a key, but can be easily scratched by small dust.
Sent from my Desire HD using XDA Premium App
Click to expand...
Click to collapse
I'm sure you can scratch it with a key. Metal is metal. It will eventually abrade anything except another metal that is harder than itself.
It's not standard "on the shelf" dust. It's the dust of materials that are hard enough to have abrasive qualities that are going to scratch things.
I've had my phone since March 2nd, heavy usage every day. Never had a screen protector. Around all sorts of potential damaging particulates. ZERO scratches, scuffs, or marks of any kind.
Always kept in a felt lined belt holster. Never set down with screen facing down. Never put it in my pocket, no matter if the pocket is empty or not.
Obviously, dropping the phone is a whole other scenario, but aside from that, it's all in the care and handling...
Anyone have any luck with AT&T if their Atrix 2 screen mysteriously breaks?
Sent from my MB865 using xda app-developers app
Or maybe someone might know the cost of repairing the screen?
Sent from my MB865 using xda app-developers app
NeoMeir said:
Or maybe someone might know the cost of repairing the screen?
Sent from my MB865 using xda app-developers app
Click to expand...
Click to collapse
Yeah, AT&T will not replace a phone with a cracked or shattered screen. On the other hand if you pay for 7 bux a month insurance, you can get a replacement (most likely will not be an A2 though, and whatever they have in stock for replacements).
Your best bet is to do what others have done and buy a broken phone on ebay that is bricked and will not power on and use it's screen and digitizer and follow these directions to replace the screen and digitizer:
http://forum.xda-developers.com/showthread.php?t=1746094
On ebay I have seen broken A2's for anywhere from 50-150 USD, depending on the damage and if the screen is intact or not. You really want one that has a good screen but will not power on, and that will probably be just under or close to 100.00 USD. There is also a link for buying a screen and digitizer in the link I gave, but you will have to glue or affix those to together, and these tend to not look quite as good as just doing what I mention and get a non booting phone off ebay or craigslist.
I reupped my wife's line and got a Sony TL. Damn you AT&T every time I get a foot out you pull me back in.
Sent from my MB865 using xda app-developers app
jimbridgman said:
Yeah, AT&T will not replace a phone with a cracked or shattered screen. On the other hand if you pay for 7 bux a month insurance, you can get a replacement (most likely will not be an A2 though, and whatever they have in stock for replacements).
Your best bet is to do what others have done and buy a broken phone on ebay that is bricked and will not power on and use it's screen and digitizer and follow these directions to replace the screen and digitizer:
http://forum.xda-developers.com/showthread.php?t=1746094
On ebay I have seen broken A2's for anywhere from 50-150 USD, depending on the damage and if the screen is intact or not. You really want one that has a good screen but will not power on, and that will probably be just under or close to 100.00 USD. There is also a link for buying a screen and digitizer in the link I gave, but you will have to glue or affix those to together, and these tend to not look quite as good as just doing what I mention and get a non booting phone off ebay or craigslist.
Click to expand...
Click to collapse
You can also buy a replacement screen here . I replaced my screen in March of this year and it worked flawlessly.
If your thinking of getting this phone get a case as soon add possible! That happened after my father dropped hood phone once. Now the bottom part of the screen where the on screen buttons are does not work. So he just went back to his GS3. I have not found any tutorials on how to replace the screen and digitizer or if just the digitizer.
Sent from my SCH-I545 using xda app-developers app
I did the same. Dropped my G2 going into Future shop to buy a case for it. Chipped the top left corner (can barely see it!) and now the top portion of the screen doesn't work... Now I have to get the screen and digitizer replaced...not cheap.
Sent from my Nexus 7 using xda app-developers app
kennielsen said:
I did the same. Dropped my G2 going into Future shop to buy a case for it. Chipped the top left corner (can barely see it!) and now the top portion of the screen doesn't work... Now I have to get the screen and digitizer replaced...not cheap.
Sent from my Nexus 7 using xda app-developers app
Click to expand...
Click to collapse
Y'all are some brave people to not put a case on such a great phone from the beginning lol
Thats what you get for buying LG. The companys products are notoriously ****ty and unreliable junk. Tvs, phones, cameras, everything. I been burnt so much. Not buying their piece of **** products again
Ooops too expensive for that bad thing...:silly:
Picked up mine from best buy for free yesterday. Was supposed to be $99 but rang up free. Gotta love teenagers in the work force!
Sent from my Verizon LG G2
I've smashed mine twice since november, today being the second time. 1st time it was in its flip cover case. This time, I took out of its case to lie in bed with it (cover gets in the way when you're on your back), went to the bathroom, fell out of my hands, 2 feet drop. Smashed again.
I have the Flip Cover, Otter Box Defender, now ordered the Incipio Leather Folio 2 in 1 and the Incipio Dual.
Figured if I had options I'd keep a good case on it constantly. Lucky I have insurance for it, 120$ deductable. I've reached my 2 claim max for the year though...
Most ...Fragile phone...ever...
I'm still getting a G2. Samsung uses versions of LED screens which have some chance of burn in, ghost images.
LG g2 is LCD. Yes there's a chance of dead pixel but I would rather take my chance with that instead.
Besides, LCD is easier to see on sunlight.
Unfortunately, Camera has stopped.
Kulinick said:
Y'all are some brave people to not put a case on such a great phone from the beginning lol
Click to expand...
Click to collapse
I dont use a case for my LG 4X HD. I have dropped it many times, no cracks. It depends on the build quality, weight, the way it fell and so on.
I find cases ugly and unnecessary.
Perry2547 said:
I'm still getting a G2. Samsung uses versions of LED screens which have some chance of burn in, ghost images.
LG g2 is LCD. Yes there's a chance of dead pixel but I would rather take my chance with that instead.
Besides, LCD is easier to see on sunlight.
Unfortunately, Camera has stopped.
Click to expand...
Click to collapse
Thats not entirely true. Unless you wont change your phone in 2 years, the chance of getting burn ins is low. Be careful with LG,they have a tendency to drop phone support ASAP.
My fathers G2 was put in a spigein slimarmor case before the sales rep even set it up. Last month his digitizer was going wokners, had a slight nick in the case that pressed stuff together. Took it to the sprint store, and the reps replaced the front of screen on the spot without even having to do a warranty claim.that LG glass is super thin, too thin in my opinion which is also the reason I will never buy the flex
i dropped my g2 more than 3 times luckily no damage. i dont have any cases.
Sent from my LG-D802
I have 2 xs scratches on the gorilla glass. Its not so hard.
Managed to crack the screen after two days lol
Hmm, i dropped mine 2 times but i got it a good cover since i buy it so didn't get any damage still the screen did got a little scratch but i don't really know how it happens it was a few days after...
Sent from my LG-LS980 using XDA Premium 4 mobile app
roobs said:
Managed to crack the screen after two days lol
Click to expand...
Click to collapse
LOL
Sent from my SGH-I9505 using XDA Premium 4 mobile app
laramo said:
Are you sure its fragile? my friend has it and he dont complain abiut its on da eealz.
Click to expand...
Click to collapse
I know, I've heard it's not too bad. My friend also has it and he said he has dropped it multiple times and nothing has happened to it.
It probably can depend of supplier and party . My friend bought first G2 and had many problems with it, so he returned it to the shop and got the replacement.... but the second one was not good too. Screen just cracked after about a week of use -__- But I know many people with really good experience with this device, so it really depend of how lucky you are )
clapper66 said:
If your thinking of getting this phone get a case as soon add possible! That happened after my father dropped hood phone once. Now the bottom part of the screen where the on screen buttons are does not work. So he just went back to his GS3. I have not found any tutorials on how to replace the screen and digitizer or if just the digitizer.
Sent from my SCH-I545 using xda app-developers app
Click to expand...
Click to collapse
u can try yourself while recording video, may be u'll become the first one for the tutorial :laugh:
Whoopsiieee... @[email protected] so how much it cost to repair that? so fragilee..
Ouch.. just by seeing your pict makes my eyes hurt. such a beautiful phone..