[Q] HELP! Evo Shift suddenly can't make/rec calls - EVO Shift 4G Q&A, Help & Troubleshooting

Hi
I've had my shift (on Boost Mobile) for about 6 mos (also have the donor). It has Fresh ROM installed and worked with no problems until yesterday. The battery drained all the way to a forecd shut down. After charging overnight, all of a sudden, I can't make or rec calls. The signal jumps from 3-4 bars to no bars then cycles again. I've reset / re-installed rom / cleared cache, you name it. My donor had to be reprogrammed (via phone) with boost. It works fine but the Evo still has same issue (not able to get signal lock). I can use GPS and WiFi with no problem. Any suggestions?

Don't remember a lot about Boost Mobile Devices. It's been a long while since I messed with them. But did you try updating Profile / PRL?

prboy1969 said:
Don't remember a lot about Boost Mobile Devices. It's been a long while since I messed with them. But did you try updating Profile / PRL?
Click to expand...
Click to collapse
I tried but it cannot connect to the network to update. Even if on WiFi, it won't update. Think a new (different) ROM install will help?

Did you check THIS THREAD?

I did but it didn't help. I reflashed and still have same problem. Weird part is I had the phone on while the donor was on today. The donor had an incoming call and the Evo actually was ringing too. The Evo wouldn't answer and said "call disconnected". As long as the donor is on, the Evo rings (still can't call out or answer). Once the donor is off, evo no longer rings. I wonder if the hardware is bad? I upgraded to the latest radio this week but it didn't seem to help.

In your OP you state that your donor had to be reprogrammed over the phone with a Boost Mobile agent. Did you happen to write down the Steps? If so you can try applying them to the Shift. Otherwise I would try calling them. Then have them walk you through the reprogram over the phone. Just apply what they're telling you to the Shift as they tell you. That way your making sure it's done correctly. It should correct the issue.

Related

[Q] mobile network disconnects and gets stuck "turning on"

Hello all, i have had my HTC sensation 4G (on Bell) for just over a month and a few days ago i started losing my connection to the network intermittently. Super annoying. Anyways i tried deleting some recent apps, figured that might be the issue but nope didnt help. It happened about 3 days in a row until i finally did a Factory Reset on the phone. It worked fine for a bit and then began stopping its connection to the network. Anyways super frustrating, i read some forums about tunring ciphering on and off, i tried that didnt work... needless to say im chapped.
Sorry for the length, but basically wondering if anyone knows how to fix this as its to late to return the phone and i have read through similiar forums on other phones
sorry to hear abt ur problem. i experienced the same thing but i think mine was triggered when i installed juice defender. it would turn off mobile data when the screen was off and when i went to use the phone, i didn't have a connection. i uninstalled the app and did a power cycle and that seemed to fix the problem after i went back into settings and checked the box to turn mobile data on.
charronegro1971 said:
sorry to hear abt ur problem. i experienced the same thing but i think mine was triggered when i installed juice defender. it would turn off mobile data when the screen was off and when i went to use the phone, i didn't have a connection. i uninstalled the app and did a power cycle and that seemed to fix the problem after i went back into settings and checked the box to turn mobile data on.
Click to expand...
Click to collapse
This. The phone seems to have trouble (on the stock kernel at least) when switching data from wifi only to cell when cell is turned off. This happens to me when I use wifi calling. The solution I came up with was to connect to a wifi network then turn on mobile data in the quick settings manually. Works every time for me.
HTC really needs to fix this.
Under mobile network in wireless settings, enable always-on mobile data.
This somehow fix my connection whereby it hampers with JD app by not turning on when it needs to.
Thanks for the help guys. I did also recently install a "battery optimizer: in Droid Utilities or soemthing like that, although i did a factory reset. ill try and do a full battery cycle like you mentioned and see if that helps
so the phone worked fine on the weekend, and even friday and i thought it was cause i stopped using a non "htc" charger and got rid of Android Utilities. but now its Tuesday again and like clockwork at 1pm it just stops connecting, if i reset it i get network for a few minutes and then boom out again. Very frustrating mid work day to be without my phone for hours on end. Dont know what to do.
Are you using WiFi at the time it goes out?
Sent from my HTC Sensation 4G using XDA App
No i havent been, not allowed to use private phones on the corporate wireless, but so far i havent found a problem with it switching between wi-fi and H+ while at home.
I have a feeling that Bell Canada may be updating the network or something in the area but they havent said anything both times i called and i asked. so who knows. Its just to much like clockwork for me to think it would be the phone, but who knows.
So i believe i have this figured. I talked to tech support once again yesterday and i point blank asked if it was network problems he said no (3rd person from bell to tell me this) then reccomended i get a sim card change if that didnt work he said send the phone in for repair.
So i went to the downtown bell store talked to the girl, explained why i needed to replace a brand new sim, and she told me that it was because Bell doesnt have towers downtown they share the Telus towers, however because of network bottleneck bell users get less priority and thus i cant use my phone... Not only is this unnacceptable for a phone company to not provide service DOWNTOWN in a major city but having denied it multiple times forcing me to troubleshoot for hours and spend almost an hour talking to bell representatives...
NOT HAPPY. Bell - 5 in my books, lucky my contract is up in a few months and i can switch to telus where i will be able to get signal downtown...

[Q] Anyone know how to fix the signal?

I recently traded my HTC Evo due to i hate texting on it. i miss using the keyboard from my old phones. so me and this girl traded phones. i played with here Evo Shift before we traded and it worked fine. the sprint employee reset the phones to switch them. used a dummy phone in the process. once my number was programed into the phone it stopped receiving signal. it gets signal here and there last like 1 min. then goes away for hours.
i talked to a sprint tech support they had me reset the phone by using ##786# and hard factory reset. still didnt work. i tried to use a RUU program but wouldn't read the bootloader.
Do you have a X over the signal bars?
Sent from my PG06100 using XDA App
yes i do have a X over the signal bars. it randomly jumps to 3g then roam then back to the X for hours on end. but the other phones on the account are all at max signal. i can still use Wifi.
Try updating profile. Probably won't work though as I think you'd still get some kind of signal.
Call up Sprint have them reset your data, and profile. Then after they do that update your PRL. Make sure when you call them it's on a different phone.
prboy1969 said:
Call up Sprint have them reset your data, and profile. Then after they do that update your PRL. Make sure when you call them it's on a different phone.
Click to expand...
Click to collapse
i did that. thats where i got the ##786# from. i data reset. they reset it a few ways. it just wont link to the towers. i tried updating profile, prl, firmware. nothing worked.
also.....I HAVE NO SIGNAL. i couldnt call them from my phone even if i tried lol.
Noticed in the first post you said you tried to RUU through bootloader. Have you tryed to RUU from the PC? Try to RUU using the cable method. Hook up to the PC, HTC Sync, and run the RUU from the desktop. See if that solves the issue. If after you've RUU'd back to stock the issue persits. Then something else is wrong, maybe a hardware issue.
This happen to me they couldn't fixed it, I didn't have insurance so they replaced mines with a refrubished one for 35$ .
Sent from my PG06100 using XDA App

[Q] mobile data not working, poor or no phone signal

Hey guys, I haven't done anything to my phone but all of the sudden, the data and phone signal basically quit working. I have a very hard time getting texts, phone calls etc to go though but it will eventually (usually takes a while or a few tries) and as far as data goes, I basically have no connectivity at all unless I'm on wifi. It says 3g or H every once in a while, but it's really slow and usually doesn't stay for long. I'm running CM9, and like I said before I didn't change anything that I'm aware of that would have caused this problem. It worked fine before, and it just stopped. Ideas? Thanks
iamtheculprit said:
Hey guys, I haven't done anything to my phone but all of the sudden, the data and phone signal basically quit working. I have a very hard time getting texts, phone calls etc to go though but it will eventually (usually takes a while or a few tries) and as far as data goes, I basically have no connectivity at all unless I'm on wifi. It says 3g or H every once in a while, but it's really slow and usually doesn't stay for long. I'm running CM9, and like I said before I didn't change anything that I'm aware of that would have caused this problem. It worked fine before, and it just stopped. Ideas? Thanks
Click to expand...
Click to collapse
have you called your provider? maybe its on their end.
I'm having the same exact problem... it shows my 3g it shows all my bars but instead of the bars being colored or the 3g be in color is gray. Also I cannot get back conectivity until I restart the phone. Does anybody have an idea what this is?
Are you on AT&T? I was not having any problems until a certain point in time, and I didn't change or do anything to incite them. I'm not even getting calls anymore, I'll just get all my texts in a wave every few hours. My data is useless, it won't stream, or load web pages, and my phone is frequently saying "Emergency calls only" when I'm sitting at my freaking house (which normally has full 3g and cell signal and is very fast)
This just started occuring with my 9020a on AT&T the first week of March. I switched SIM cards twice, spent about an hour on the phone with ATT, and sent the device back to Samsung who rolled back the software to 2.3.4 and the Radio to UKE1.
I still have the issue. Samsung says its not them. ATT does nothing. It;s liek the phone just stopped working, started dropped calls, missing calls, and the internet connection sucks. I have an iphone for work through ATT as well and have no issues with signal.
ANy help is appreciated.
Hmm
Make sure you have the right, most up to date settings for APN, and flash original radios. if it still doesn't work, make sure you have the i9020A, which has the at&t 3g antenna, not i9020T which has the T-Mobile antenna, vice versa.
Have you tried other radios for your device (make sure you flash the appropriate ones for your model)? Any signal info under Phone Information when dialing *#*#4636#*#*?
ChemicalD said:
This just started occuring with my 9020a on AT&T the first week of March. I switched SIM cards twice, spent about an hour on the phone with ATT, and sent the device back to Samsung who rolled back the software to 2.3.4 and the Radio to UKE1.
I still have the issue. Samsung says its not them. ATT does nothing. It;s liek the phone just stopped working, started dropped calls, missing calls, and the internet connection sucks. I have an iphone for work through ATT as well and have no issues with signal.
ANy help is appreciated.
Click to expand...
Click to collapse
Sounds like you're having the exact same problem I am having. I switched sim cards, flashed different roms, etc and nothing. (although to be fair, after the new sim, things work better, but still not well) I'm about ready to pop my sim back in my craptivate and just go with that... or buy an iphone off of craigslist.
Billchen0014 said:
Make sure you have the right, most up to date settings for APN, and flash original radios. if it still doesn't work, make sure you have the i9020A, which has the at&t 3g antenna, not i9020T which has the T-Mobile antenna, vice versa.
Click to expand...
Click to collapse
I am 100% sure I have the 9020a, but I don't know anything about APN and flashing radios. I have only ever flashed full roms before, so I wouldn't know where to look for the original radio.
Oogway13 said:
Have you tried other radios for your device (make sure you flash the appropriate ones for your model)? Any signal info under Phone Information when dialing *#*#4636#*#*?
Click to expand...
Click to collapse
I have not tried other radios. The signal info seems solid, sitting at my house, but the 3g is still horridly slow. It taked 15-30 seconds to load a webpage, even a pretty mundane one like google. Messages still come through in waves, and often won't send
About your APN, AT&T should provide you with the proper values to put in under Settings | Wireless & Network | More | Mobile Networks | Access Points Names.
If you are on ICS, they values should populate by themselves.
Can you try flashing other radios and see if you encounter the same problem:
http://forum.xda-developers.com/showthread.php?t=1116884
Make sure you backup your EFS folder (and all data for that matter).
I had similar problems, they were related to turning 3g on/off with a APN widget while the phone had little signal. As soon as started enabling and disabling 3g on the android options everything was back normal.
alexfiorani said:
I had similar problems, they were related to turning 3g on/off with a APN widget while the phone had little signal. As soon as started enabling and disabling 3g on the android options everything was back normal.
Click to expand...
Click to collapse
the data works most of the time now it's just retardedly slow. I can't stream music even on low quality, nor can I watch youtube without leaving it for 5 minutes to buffer,pages take forever to load, and I was downloading a 6 meg app and it took 20 minutes to download whenI was leaving the phone alone and not moving. I got really sick of trying to fix it and finally gave it to geeksquad to send in to get replaced. sigh.

[Q] Can't make or receive calls

Started a couple days ago, using straight talk AT&T sim on my nexus 5, Data and text messages work fine, but whenever I try and make a phone call the signal drops completely and calls won't connect. People been telling me when they try to call it goes straight to voicemail. I'm running stock rom. Any suggestions? Straight talk and Google both with no help.
Have you tried a different sim card from like a friends phone to make sure its not the phone itself? You can also try to call ATT to see if its on their end.
Sent from my Nexus 5 using XDA Premium 4 mobile app
Swapped sims with my wife. Mine worked on her phone hers didn't on mine. Think it might be a hardware issue on my phone and I got it on Craigslist so I think I'm screwed
Sounds like it definitely is a hardware issue now or something with the Sim tray. Sorry to break it to ya. Hopefully you can work something out with the guy on Craigslist.
Sent from my Nexus 5 using XDA Premium 4 mobile app
Thanks. I have had the phone for about 4 months with no issues. I K of its not the sim tray because I still get data and texts and I can receive calls sometimes if I have dull reception somewhere. It just started all of a sudden, pretty frustrating
I just the same issue today as you. It was a ROM issue. I was on PA. I switched to aokp for now.
Sent from my Nexus 5 using XDA Premium 4 mobile app
backside floaters said:
Started a couple days ago, using straight talk AT&T sim on my nexus 5, Data and text messages work fine, but whenever I try and make a phone call the signal drops completely and calls won't connect. People been telling me when they try to call it goes straight to voicemail. I'm running stock rom. Any suggestions? Straight talk and Google both with no help.
Click to expand...
Click to collapse
I had this issue on the stock, unrooted ROM after about 4 months as well. I think the cache partition was corrupted. You can try wiping this in recovery and see if the problem fixes itself.
I didn't think of just wiping the cache, so instead I did a factory reset by unlocking the bootloader and everything cleared up.
Now I wipe the cache partition roughly once a month and the phone runs like a champ. Also I use sdmaid to clear the device from junk that accumulates over time.
Sent from my Nexus 5 using Tapatalk
_jordan_ said:
I had this issue on the stock, unrooted ROM after about 4 months as well. I think the cache partition was corrupted. You can try wiping this in recovery and see if the problem fixes itself.
I didn't think of just wiping the cache, so instead I did a factory reset by unlocking the bootloader and everything cleared up.
Now I wipe the cache partition roughly once a month and the phone runs like a champ. Also I use sdmaid to clear the device from junk that accumulates over time.
Sent from my Nexus 5 using Tapatalk
Click to expand...
Click to collapse
Thanks for the help, but I already did a factory reset with no success. Data works fine on LTE but if ibtryvswitching to 3g or 2g signal drops as well. If I have full signal it will connect but anything in less it doesn't connect the calls.
Flash factory images then.
Sent from my Nexus 5 using Tapatalk
This happened to me on my non rooted N5 with 4.4.4. Disabling Wifi and/or LTE sometimes allowed a single SMS to get through, but then the problem resumed.
I fixed it by booting into recovery and wiping the cache partition. For some reason that took a long time (about 5 minutes) but eventually it finished and when I rebooted it was all good.
I'd try the wiping the cache and reflashing the radio.
I had a similar issue first week of owning the phone any time I sent a text I lost service until I rebooted.
From what I've read some N5's don't like the 4.4.4 radios. Mine likes 4.4.4 but couldn't pick up a signal if it had a 50ft antenna with 4.4.3 radio.
Sent from my Nexus 5 using XDA Free mobile app
Nexus 5 Not making or receiving calls
backside floaters said:
Started a couple days ago, using straight talk AT&T sim on my nexus 5, Data and text messages work fine, but whenever I try and make a phone call the signal drops completely and calls won't connect. People been telling me when they try to call it goes straight to voicemail. I'm running stock rom. Any suggestions? Straight talk and Google both with no help.
Click to expand...
Click to collapse
I just had this almost exact same scenario. I started having problems with signal dropping using CM12 nightlies (late April 2015) then eventually I switched over to a NET10 because T mobile was not cutting it to begin with. After the problem persisted on an ATT Sim card with NET10, I started flashing different ROMs. Signal seemed to be more stable and everything was fine for a while. After a few days I was no longer able to make or receive calls.
Eventually I did a complete factory image (still didn't work)
Flashed a 4.4 radio image (didn't work immediately, but the next morning it seems to be working as of now)
I probably could have skipped the hours of trouble shooting if I would have (found this thread first) and just tried flashing different radio images. Or maybe it was the series of other steps combined...not really sure.
Good luck and hopefully this helps the next person going through this mess. Oh and don't event waste your time calling NET10/Straighttalk customer service.
*EDIT* Above did not solve my problem, I actually had to fix the physical radio connections which came loose.
same problem
Hey guys having the exact same issue. Dropped my phone hard and then all of a sudden I cannot make or receive ant calls with my carrier dialer. I can send and receive texts, use LTE data , Wi-Fi. When I place a call, it is silent for about 10 seconds then drops the call. When people call it is silent for 15 seconds, then voicemail.
Called google, said it is out of warranty and LG would have to repair it for $150 just to see the phone.
Have done a cache wipe and factory reset. Is this most likely a hardware issue that I need to open the back for ? Little bit of a tech noob but can work my way around things. Any help is super appreciated as I love my N5 32G and don't have the money.
Same issue that I had, just remove the back and reattach/secure the radio wiring. It's on the left side and rubs parallel to the battery. It was a petty quick and easy fix.
Sent from my Nexus 5 using XDA Free mobile app
kgtgv4 said:
Same issue that I had, just remove the back and reattach/secure the radio wiring. It's on the left side and rubs parallel to the battery. It was a petty quick and easy fix.
Sent from my Nexus 5 using XDA Free mobile app
Click to expand...
Click to collapse
So I took the back off and looked at the cables and they were both connected. I took them off anyways and reconnected them. Didn't see anything surprising to my eyes at least. The only thing I did find out was that LTE is the only setting that I can't use data and texts on. 3G and 2G say no cellular network detected. Do I maybe need to replace the antenna cables ??
mac_attack10 said:
So I took the back off and looked at the cables and they were both connected. I took them off anyways and reconnected them. Didn't see anything surprising to my eyes at least. The only thing I did find out was that LTE is the only setting that I can't use data and texts on. 3G and 2G say no cellular network detected. Do I maybe need to replace the antenna cables ??
Click to expand...
Click to collapse
Hmmm. I don't think the cables would be bad. I would just make absolute sure that they are staying attached after you re-assemble your phone. I even put a small piece of tape over the end that I noticed was loose. If that doesn't work then I think we had different issues with the same symptoms.
I'm having this same issue. Three weeks now, unable to make or receive calls. SMS and data work fine. Wifi works. LTE works. When I switch to 3G or 2G there is no connection and T-Mobile doesn't appear in the list of networks. The SIM card works fine in another phone so it must be an issue with the device.
Tried everything on the software and settings side, flashed different ROMs, flashed different radios including stock. No change whatsoever. I completely disassembled and reassembled the phone. Nothing was loose or looked broken, all contacts seem to be making contact.
I do vaguely recall dropping the phone recently, so I guess that must have been it. The only other possible cause was that Google Play Services was auto-updated the day before I noticed the problem. Of course that is unlikely to be the cause but just mentioning it in case anyone else had this issue starting around Oct 23, 2015.
As much as I hate to do it, I guess I'll have to get a new phone. Just no other solution I can see unfortunately.
For anyone finding this posting through Google, currently there is no VoLTE (Voice over LTE) support in the Nexus 5 on T-Mobile. If that is available when you're reading this, then you might look into enabling VoLTE and seeing if you can make voice calls using that. Based on my reading it seems like VoLTE is a software update (perhaps requiring the provider to support the device as well), but the consensus seems to be that VoLTE on Nexus 5 on T-Mobile is unlikely to happen. But they support it on the Nexus 6, so maybe there is some way it can be done on the Nexus 5. Also Wifi Calling on T-Mobile is not available for the Nexus 5. The consensus there is that the stock Google/T-Mobile ROMs are unlikely to ever add Wifi Calling support for the Nexus 5, but perhaps CM 13 or Android Marshmallow do or will have Wifi Calling support built in, so there may be some possibility of getting Wifi Calling using those.
Did you try checking the cell antenna? That was my issue, I just tapped it back in place and my N5 has been fine ever since.
kgtgv4 said:
Did you try checking the cell antenna? That was my issue, I just tapped it back in place and my N5 has been fine ever since.
Click to expand...
Click to collapse
If you mean the ones with the long wires, then yes, I checked those. Actually I checked pretty much everything inside the phone. According to this excellent disassembly video: youtube dot com/watch?v=OPuCmfhzgbg , there are lots of antennas and antenna contacts. So many that he doesn't get to all of them until 20 minutes into the video. But still, I checked all of those and they looked ok. There must be some damage somewhere, just too small for me to spot. He also identifies "external test ports" for some of the antennas. I don't know how those are used or if they would be useful to debug this issue, but for anyone else experiencing this, you might try looking into those.
Help
backside floaters said:
Thanks. I have had the phone for about 4 months with no issues. I K of its not the sim tray because I still get data and texts and I can receive calls sometimes if I have dull reception somewhere. It just started all of a sudden, pretty frustrating
Click to expand...
Click to collapse
I'm having the same problem on my Nexus 6 and don't know what PA is and how to change it

OTA update killed all data connections

I am on T-Mobile since April and everything has been fine except the known LTE handoff issue, I just keep the phone in UMTS always.
The night of Oct 28th I received an OTA (not a system update) and I guess it changed radio settings or updated the firmware. Ever since, NOTHING I do will get the phone to pick up ANY data signal on T-Mobile. Did Verizon decide to block the Maxx from use on other networks???
On wifi everything is fine, but I get no GSM data, no Edge, no 3G, no HSPA and no LTE. I can't receive any media text messages either.
Can anyone tell me what the hell happened?
100% stock Droid MAXX, on 4.4.4
23.3.24.obake-maxx.verizon.en.US
MSM8960PRO_BP_23255.127.76.00R
3.4.42-gd47915e-00002-g37bce85 [email protected] #1
Phone is non-Dev edition (as far as I know), I'd be happy to even put another ROM on this thing if possible, I know there is a MotoX ROM that also fixes the LTE issue on the Maxx.
I use this as my primary/business phone so it's really unconvenient to have no data while im out and about during the day!
Please help!
seandean41 said:
I am on T-Mobile since April and everything has been fine except the known LTE handoff issue, I just keep the phone in UMTS always.
The night of Oct 28th I received an OTA (not a system update) and I guess it changed radio settings or updated the firmware. Ever since, NOTHING I do will get the phone to pick up ANY data signal on T-Mobile. Did Verizon decide to block the Maxx from use on other networks???
On wifi everything is fine, but I get no GSM data, no Edge, no 3G, no HSPA and no LTE. I can't receive any media text messages either.
Can anyone tell me what the hell happened?
100% stock Droid MAXX, on 4.4.4
23.3.24.obake-maxx.verizon.en.US
MSM8960PRO_BP_23255.127.76.00R
3.4.42-gd47915e-00002-g37bce85 [email protected] #1
Phone is non-Dev edition (as far as I know), I'd be happy to even put another ROM on this thing if possible, I know there is a MotoX ROM that also fixes the LTE issue on the Maxx.
I use this as my primary/business phone so it's really unconvenient to have no data while im out and about during the day!
Please help!
Click to expand...
Click to collapse
Try a factory reset, and reset your APN to default, and re-enter the settings. As I stated in the other thread you posted in, update is working great for me, and Verizon can't lock the Maxx/Ultra/M to their network as part of the FCC's Block C agreement.
thenameisnigel said:
Try a factory reset, and reset your APN to default, and re-enter the settings. As I stated in the other thread you posted in, update is working great for me, and Verizon can't lock the Maxx/Ultra/M to their network as part of the FCC's Block C agreement.
Click to expand...
Click to collapse
Ok, I did the factory data reset and and it's still the same.
One strange thing I noticed is that it will say 3G or 4GLTE in the status bar right next to the signal strength, but it's grayed out, and only present when wifi is turned on. As soon as I turn wifi off, the 3G or 4G logo disappears instantly.
It did this both before and after the reset. regardless, when I'm not on wifi I have ZERO access to data networks.
Phone worked great on tuesday, and now it's pretty much useless after Verizon update. How can I roll back to the previous firmware ?
you could try replacing the radio from previous version.
pijes said:
you could try replacing the radio from previous version.
Click to expand...
Click to collapse
Could you point me to a walk-through for this and is it possible on a stock non-developer edition?
1FF-obake_verizon-user-4.4.4-SU5-23-release-keys.xml.zip REVERT
seandean41 said:
I am on T-Mobile since April and everything has been fine except the known LTE handoff issue, I just keep the phone in UMTS always.
The night of Oct 28th I received an OTA (not a system update) and I guess it changed radio settings or updated the firmware. Ever since, NOTHING I do will get the phone to pick up ANY data signal on T-Mobile. Did Verizon decide to block the Maxx from use on other networks???
On wifi everything is fine, but I get no GSM data, no Edge, no 3G, no HSPA and no LTE. I can't receive any media text messages either.
Can anyone tell me what the hell happened?
100% stock Droid MAXX, on 4.4.4
23.3.24.obake-maxx.verizon.en.US
MSM8960PRO_BP_23255.127.76.00R
3.4.42-gd47915e-00002-g37bce85 [email protected] #1
Phone is non-Dev edition (as far as I know), I'd be happy to even put another ROM on this thing if possible, I know there is a MotoX ROM that also fixes the LTE issue on the Maxx.
I use this as my primary/business phone so it's really unconvenient to have no data while im out and about during the day!
Please help!
Click to expand...
Click to collapse
I have a droid maxx on t mobile and i have had no problem using H+ instead of LTE for txting and data here in chicago...
but last night i accepted the XLTE (1FF-obake_verizon-user-4.4.4-SU5-23-release-keys.xml.zip) OTA and quickly realized that t mobile data no longer worked. I tried to revert back using RSD lite but that failed due to downgrade protection...i was thinking i would have to just flash a 4.4.4 gummyrom over stock and move on but then i remembered i had an old twrp backup of 1FF-obake_verizon-user-4.4.4-SU4.21-release-keys.xml.zip from earlier in september
you must have an unlocked bootloader and twrp installed to restore the backup but the restore was successful and bypassed the downgrade protection...gsm carrier data was once again working...
i will post a link to my twrp backup once it finishes uploading...and if anyone else has a 1FF-obake_verizon-user-4.4.4-SU4.21 stock twrp backup they could share that would also be a huge help
ps.youre only chance to unlock your bootloader is sunshine or stumproot or another on of jcases masterpieces if it wasnt already patched by this last XLTE update
seandean41 said:
Could you point me to a walk-through for this and is it possible on a stock non-developer edition?
Click to expand...
Click to collapse
Go inside the Droid Ultra Original Android Development and look for thread with [Radio] in the title. The latest that comes with VoLTE update was posted by CrazyRussianXDA (this is the one inside your phone now), previous versions were by Topsnake. Create a folder called fastboot and extract the files there. You must download the fastboot tool here - http://forum.xda-developers.com/showthread.php?t=2317790, install it into the same fastboot folder. Just follow the simple steps and yes it is possible to do it on stock non-developer version. Just for precaution, do not copy and paste the command, type them in.
So I haven't changed a thing on the phone. This morning I re-entered the SAME APN info yet again with no luck.
Today around noon, while driving my phone suddenly starts getting emails and now seems to be working fine. Even the LTE handoff issue on T-Mobile seems to be gone.
I have no clue. . . but it works now!
I GREATLY appreciate everyone's help on this matter! Maybe an issue to watch out for in coming weeks ?
seandean41 said:
So I haven't changed a thing on the phone. This morning I re-entered the SAME APN info yet again with no luck.
Today around noon, while driving my phone suddenly starts getting emails and now seems to be working fine. Even the LTE handoff issue on T-Mobile seems to be gone.
I have no clue. . . but it works now!
I GREATLY appreciate everyone's help on this matter! Maybe an issue to watch out for in coming weeks ?
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Click to collapse
seandean41...Are you saying that your phone is not having any issues with T-mobile now? Like it fixed the LTE handoff issue?
jmaclean62 said:
seandean41...Are you saying that your phone is not having any issues with T-mobile now? Like it fixed the LTE handoff issue?
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Yea I have it set to automatically select network now and it's sitting on my desk in LTE mode, yet I can pick up the phone and make a call no problem.
It used to always drop the first call and then if you redialed while it was in HSPA it would make the call.
Texting working fine too.
T-mobile had told me that they were having some data issues in my area, so I wonder if being halfway across the county today at lunch did something. The original problem was definitely something with the phone because if wifi was turned off, it wouldn't even display a G, E, 3G, or 4G logo. And with wifi on, the logo was grayed out and totally nonfunctional.
but maybe talking to another tower did something with the radio. . . . . . no idea really. Shooting in the dark here!
seandean41 said:
Yea I have it set to automatically select network now and it's sitting on my desk in LTE mode, yet I can pick up the phone and make a call no problem.
It used to always drop the first call and then if you redialed while it was in HSPA it would make the call.
Texting working fine too.
T-mobile had told me that they were having some data issues in my area, so I wonder if being halfway across the county today at lunch did something. The original problem was definitely something with the phone because if wifi was turned off, it wouldn't even display a G, E, 3G, or 4G logo. And with wifi on, the logo was grayed out and totally nonfunctional.
but maybe talking to another tower did something with the radio. . . . . . no idea really. Shooting in the dark here!
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Click to collapse
I just applied the upgrade. Ultra on T-Mobile. I have no data anymore. I can't even pull up a web page. I am able to call and text no problem. The strange thing is at the beginning of October I moved from Verizon to T-Mobile. Verizon sent me the Android upgrade. Hopefully this will resolve itself over time. I've tried rebooting the phone a couple of times and messing with the mobile settings...but nothing. Phone info app shows me it's registered to T-Mobile and the Signal Strength is around -110dBm. It shows me GSM Service as "In service" and the GPRS Service as "Connecting", Network type LTE, GSM disconnects:==========DATA========
(UPDATE) I called t-mobile support and they were excellent. Short and to the point they stepped me through adding the APN info, and data is now working again. Prior to the upgrade it was working without any APN info. The old problems I was having with SMS messages not being sent, and having to redial 2 or 3 times to place a call are gone. My Verizon Droid Ultra is now working perfectly on T-mobile. Just ran a speedtest on 2-3 bars with 4GLTE and I got 13Mbs down and 8Mbs up
i just picked up a maxx and EVERYTHING works. lte is crazy fast as well. latest update too...
su5 tmobile data
kdm212 said:
i just picked up a maxx and EVERYTHING works. lte is crazy fast as well. latest update too...
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yes tmobile data does work on 1FF-obakem_verizon-user-4.4.4-SU5-24 (23.3.24)
actually...the H+ LTE hand off is fixed along with any sms/mms issues
fxz/take the ota...
it doesnt connect automatically any more...
go to settings - more... - mobile networks - access point names - add new apn...
name: T-Mobile
APN: fast.t-mobile.com
thats all you have to change...try to make a call/txt...reboot once...
4GLTE on the droid maxx on tmobile

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