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My phone turned off by itself today while it was in my pocket, here are some information. The phone is also not rooted, no launchers have been used, and is currently using TouchWiz.
Purchased from AT&T Premier website on August 27th 2010
Delivered to me September 1st 2010
Manufacturing Date - August 2nd 2010
Battery Manufacturing Date - Not checked
Apps installed before shutoff experience:
Dictionary.com
Fandango Movies
The Moron Test Lite
WordUp
Google Voice
Speedtest.net
Barcode Scanner
Ninja Kaka - Fruit Dojo
Drop Block DEMO
Hella Umbrella Beta
PapiJump
Jewels
Unblock Me FREE
Smooth Calendar
GPS Test
1 Day/Night before I experienced the shutoff, the following were installed:
- Used my own wallpaper jpeg instead of one from the Captivate's stock wallpaper folder
- Beautiful Widgets
- AppBrain App Market
- Fast Web Installer
- Angry Birds Lite Beta (APK FILE, USED ANDROID CENTRAL'S SIDELOADER MACHINE)
- Paper Toss
I've had my phone for exactly 1 week, and after reading all the horror stories of people experiencing the random shut offs, I thought I was lucky up until now. I love this phone a lot despite the obvious GPS issues. Does anyone have any idea on what may be causing this? Hardware or Software issue?
I would hate to exchange it for another with AT&T since I've become so attached to it.
My phone randomly shut down within the first couple of days I had it too. However, it doesn't happen anymore.
I'm still not exactly sure what caused it. Here is what I can remember having differently before and now:
- Used the Grass live wallpaper; now, I'm using a static wallpaper
- Had a corporate exchange account synced; now, only syncing a Google account
And of course, I've been charing the phone more ever since I got it, so maybe the battery needs to "learn" something so that it doesn't automatically shut down?
kevrocks said:
My phone randomly shut down within the first couple of days I had it too. However, it doesn't happen anymore.
I'm still not exactly sure what caused it. Here is what I can remember having differently before and now:
- Used the Grass live wallpaper; now, I'm using a static wallpaper
- Had a corporate exchange account synced; now, only syncing a Google account
And of course, I've been charing the phone more ever since I got it, so maybe the battery needs to "learn" something so that it doesn't automatically shut down?
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Click to collapse
thanks kevrocks, how long have you had your captivate btw?
There are a few threads here, including mine with the "Let's compare apps" theory http://forum.xda-developers.com/showthread.php?t=763956. No on has been able to figure it out. However, in my observation, I had my Use GPS Satellites turned off while I was away on vacation in Europe. In the 7 days I was away, my phone never turned off on me. That was last week. This week, it still hasn't turned off (knock on wood). Could that be the culprit?
Do your own test. Uncheck the "Use GPS Satellites" in the Location and Security menu. Check it when using Maps or Navigation but don't forget to Uncheck it when not in use. Observe for a week and see if you get the same results as I did.
Good luck.
mike_terror said:
thanks kevrocks, how long have you had your captivate btw?
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Click to collapse
It's been 1.5 weeks so far.
Mine did this also, when i called Samsung they explained to me that they don't know what the problem is that is causing this issue and that some users are experiecning it. They told me that I would need to send the phone in with Phone, Bat, and Bat Charger for a complete diagnostic overview. Unwilling to do this I just returned the phone for a different one. I'm thinking that if it happens it hardware and you are best off getting a replacement rather then messing with it.
RexEscape said:
There are a few threads here, including mine with the "Let's compare apps" theory http://forum.xda-developers.com/showthread.php?t=763956. No on has been able to figure it out. However, in my observation, I had my Use GPS Satellites turned off while I was away on vacation in Europe. In the 7 days I was away, my phone never turned off on me. That was last week. This week, it still hasn't turned off (knock on wood). Could that be the culprit?
Do your own test. Uncheck the "Use GPS Satellites" in the Location and Security menu. Check it when using Maps or Navigation but don't forget to Uncheck it when not in use. Observe for a week and see if you get the same results as I did.
Good luck.
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Click to collapse
Funny you mention location. I flashed jh2, latest sre, and tats lag fix yesterday. I was actually turning on my locations and my phone shutdown. I figured it was the oc kernel.
Had other random reboots/shutdowns after. Could have been the flash. Just fyi'ing.
Sent from my SAMSUNG-SGH-I897 using XDA App
mine shut off for the first time yesterday, this is my second, first returned for a loose battery cover and speaker issue. I'm hoping the phone doesnt continue to shut off. Ive spoken to ATT, and i'm kinda screwed right now if it ends up being a hardware issue with the phone. i'm past my 30 days.
Oh, I also performed a factory data reset, and I haven't gotten any random shutdowns ever since.
I also spoke with Samsung technical support, and the rep suggested to do a soft reset. This is where you remove the battery, clean the gold contacts on the phone and battery, and then reinsert the battery.
I've had mine since the first Thursday it was out. For the first week or two, it shut down about once a day. After that, I've never had a random shut down. Don't know why, I've played around with settings and apps since day one back and forth, so I don't believe its any certain setting or app. Maybe a part of the phone or build getting adjusted?
I remember read somewhere that this is actually a hardware flaw: the battery barely touches the PINs. So if there is any free play in the battery compartment, your phone will randomly loss contact with battery and hence shutdown. Exchange the phone seems to be the only solution. Or you can insert some paper on the other end of the battery to make sure it tightly presses against the PINs.
Mine never encounters this problem regardless how I mess with my phones (flashed firmware couple times and rooted, updated many many times).
It definitely reacts as if the power was removed from the phone. There is no power down screen or indication of rebooting. I have looked at the contacts on the battery, but my last phone made a perfect connection as far as I could tell.
If it is a hardware issue, then I'm perfectly okay with that. I could wire the battery directly to the phone and problem solved. I've also heard of people having a lot of luck buying the cheap chinese batteries for the phone off of ebay to correct their shut down issues. Maybe their connectors are pushed more toward the surface than the Samsung battery.
Had the phone on day 1, hour 1 the 20th and have had not 1 odd issue. Everyone here seems to hate their device, I'm coming from a vibrant which was cool too but this is way better....
How come y'all having so many issues and I haven't had 1... Anyone else have no issues like me?
I love this phone and its perfect for me.....
smashpunks said:
Had the phone on day 1, hour 1 the 20th and have had not 1 odd issue. Everyone here seems to hate their device, I'm coming from a vibrant which was cool too but this is way better....
How come y'all having so many issues and I haven't had 1... Anyone else have no issues like me?
I love this phone and its perfect for me.....
Click to expand...
Click to collapse
I got the phone yesterday too and so far I don't have an issue. Came from Vibrant as well. I do see a little bleeding on top of the screen, but this is not an issue for me.
rukawa2k said:
I got the phone yesterday too and so far I don't have an issue. Came from Vibrant as well. I do see a little bleeding on top of the screen, but this is not an issue for me.
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My first phone had a lot of bleeding, switched it out for another and it barely has any. That's the only problem I've really run into.
My first unit had the restart problem but I replaced it at the tmo store and this new one is working fine and is almost up to the two day uptime since its initial boot.
Sent from my LG-P999 using XDA App
I got my phone last night and only issue I have is the screen bleed but it don't bug me either. So far really nice phone.
Sent from my LG-P999 using XDA Premium App
I also got my phone on the 20th and everything have been running perfect. This phone is just amazing. The only thing I miss about my droid Incredible was the MIUI ROM.
I've had one reboot, but 2-1/2 days since then without any problems. I was a bit concerned about battery life for the first couple of days, but I've been off-charger for about 7 hours now with light usage and the battery is still at 83%, which is fine. Otherwise, no problems other than minor software issues (kinetic scrolling parameters, Qik has a version incompatibility with iPhone, I can't add applications to Car Home).
This tends to happen a lot. The people who are happy are content and don't usually post about it. Conversely, those who have issues, or think they have issues, end up posting about them, so you basically just end up with a bunch of negative discussions.
This is my 4th Android phone (G1, Nexus One, Epic 4G, and now the G2X), and by far the best one I've ever owned, ever.
I've had mine since the 20th and so far have had no problems at all. I activated it in the store and had a slight concern when it seemed to freeze up for a few minutes after it asked about synching my apps. However, I waited a few minutes and apparently it was indexing everything, because once it came back to normal I checked my apps and everything was there. Both the T-Mo rep and I were surprised to see all the apps back as well as my contacts, emails, and texts. Gotta love that Google cloud!
My only complaint (if you can even call it that) is that I can't tell which end is up when I pick it up. I came from a Nexus One and that trackball was a huge clue for where the top of the phone was. This phone is so dark with its new black gel case that I usually pick it up upside down and struggle to find the power button. I'm sure I'll get used to it eventually. Glad to see all my apps working with no hiccups, and I was fortunate not to get one with any screen bleed or unexpected restarts. Hope this keeps up.
i thought i had the wifi/4g problem but it was a mistake on my part. had the phone little over 24 hours and not a problem thus far
Most Happy people wont go to xda to create a thread and tell people how perfect and great their phone is.
Xda is clearly not the place for that. Im one of them. I have no issues with my phone, it has been great, fast and reliable.
Im just lurking around the G2X forums waiting for development updates.
No problems on my phone.
Sent from my LG-P999 using XDA Premium App
No problems on mine either.
Sent from my LG-P999
No problems with my phone.
Only a small amount of screen bleed here, and for some reason I can't get it to connect to hspa only umts. Other than that great. Sucks though my vibe got hspa.
Sent from my G2x
No "send it back" issues here
my data connection sometimes locks up and seems slower than my vibrants connections. but i'm sure newer basebands/radios will come out and hopefully fix all that. a tiny bit of bleeding on top corner but nothing noticeable...i'm loving it....wish it had 768 ram but it has enough, haven't ran into many problem in that area, i have almost 300 apps and a multitask alot so i'm hopping this one doesn't kill my adw ex in the backround..i have it on persistent but it can still kill it if it wants....fingers crossed that's never an issue. so far love the phone....now waiting on the cable for the HDMI to come in the mail, and screen protectors.
One day 1, I had a couple random reboots. Days 2 and 3 have so far been completely error free. I have very little LCD bleed, only a tiny bit in the top corners that I can barely notice. Standby battery life has improved immensely as well. Down to 3-4% battery per hour which is very good on a stock ROM/kernel.
I'm totally satisfied.
I really like the phone and am keeping it but there's no question it has issues. Everyone uses their phone differently which is why we are having different experiences. I rely on Wi-Fi and Bluetooth heavily and LG's implementation of both is quirky causing erratic behavior. T-Mobile really screwed up the data management settings with their My Account app allowing the phone to use native data when set to Wi-Fi only. You're experiencing that whether you realize it or not.
I was in a T-Mobile store and they allowed me to play around with the configuration of their demo unit. I could replicate almost all the strangeness I experienced on my phone. Someone who uses the phone differently may never see the issues I'm having. Either software updates from LG or a replacement ROM will cure most of the problems that have been posted so in the end the phone will still be a good choice.
No issues here...
Flawless...
Mine is fantastic, I dont seem to have any screen bleed or reboots but ive noticed it seems like it lags sometime coming from the lock-screen but doesn't affect anything. All we need now are some custom roms.....
At 6:09am [EST] this morning (5/16), I received a call from a colleague of mine who indicated that my phone had called him 4 times at different intervals (12:26am,2:09am, 5:28am, 5:29am). When I saw his incoming call, I was like why's he calling me this early in the morning? I told him that I didn't call him and that I was still sleeping. Has anyone experienced this with their windows phone?
I did looked on my phone after getting off the phone with Marcelo at 6:09am and I noticed that my phone also called someone else [Jillian K] at 1:04am.
The last time I called [Jillian K.] was 5/15 - 3:06pm and after that, I made 3 more calls to 2 other people yesterday. However, I have not called Marcelo at all in some time.Other than Marcelo being among the 10 recipients that I texted regarding a game schedule early yesterday [5/15] around 11am.
Has anyone experience this? Thanks for your input.
I have attached a picture of the outgoing calls (w/the 1 incoming call from Marcelo)
Maybe you are sleepwalking
OT: no never had that
Yeah, I only know of drunk people that call at all hours of the night.
However, unrelated, I've had a similar problem, where my HD7 is screen locked in my pocket, I'll receive and miss a call, which unlocks the screen, and then the phone goes crasy bumping against my leg. Last time I had 3 outgoing calls before I heard the phone about to leave a voice mail.
Worst part was I had the phone on the coffee table the whole night.. unless there's a ghost in my apartment. I did noticed few things today -- I had IE tabs on the phone (3-4) that I didn't open. Later this noon, I received an email from Bank of Ameri. that someone tried to access my account online and was unsuccessful. Did logged in to check and to change my pwd.
The last app I bought was gMsg and I used it briefly to message my soccer group about game time. so may be the app is misbehaving?
I'll observe again tonite..
Have you developer unlocked your phone? What OS Version are you running? Have you ever flashed a ROM? Edit: On a related note, are you the first owner?
Figure it out?
which web sites were opened?
Mestiphal said:
Yeah, I only know of drunk people that call at all hours of the night.
However, unrelated, I've had a similar problem, where my HD7 is screen locked in my pocket, I'll receive and miss a call, which unlocks the screen, and then the phone goes crasy bumping against my leg. Last time I had 3 outgoing calls before I heard the phone about to leave a voice mail.
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Click to collapse
weird. Your proximity sensor should have prevented this.
Nothing? I was really curious about this lol.
Do you have any "weird" apps installed that might be causing this ?
Either that or you got a bugged phone dude.
xirsteon said:
Worst part was I had the phone on the coffee table the whole night.. unless there's a ghost in my apartment. I did noticed few things today -- I had IE tabs on the phone (3-4) that I didn't open. Later this noon, I received an email from Bank of Ameri. that someone tried to access my account online and was unsuccessful. Did logged in to check and to change my pwd.
The last app I bought was gMsg and I used it briefly to message my soccer group about game time. so may be the app is misbehaving?
I'll observe again tonite..
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Click to collapse
Do you have an wife/girlfriend or Kids which have played with your phone?
la_Tensor said:
Do you have an wife/girlfriend or Kids which have played with your phone?
Click to expand...
Click to collapse
Jealous wife/girlfriend
Ever get an answer ?
Apparently someone has been messing with ure phone if they had IE tabs open and they had triedto access ure bank account.
-Griffin CEO of Parios
Someone been using your phone: there's no doubt left in my mind.
I posted this thread 5/16 and since then several things have happened. For those asking about version, unlocked n etc. I'll answer all in one swoop.
First my Hd7 is dev unlocked but only apps like walkman7, tvshow7, wifi shorcuts, and etc. Haven't even used those in a while.
software version: nodo (as of today - decided to wait for final Mango)
I've no kids or wifey. Girlfriend was away on company business that week unless she suddenly acquired supernatural powers to control my phone from where she was.
Since i reported this, i've sent my phone in for volume button wiggling issue, so my device has been software reset (factory). Haven't seen it since. Also, at the time when I reported this, at least for 2 months, my phone just randomly reboot itself. I haven't had that happen since getting my phone back from HTC for the volume button fix and re-config of my phone from factory reset.
All I know is a factory reset seem to have fixed it for me. Keep in mind that after the fact. reset, I still went back to dev unlock my phone again and it has been great since. YMMV.
Hi everyone.
So, I was wondering if anyone is having this issue that Im having and/or if anyone has any insight on my problem.
Im on my 2nd Shield tablet. The first one randomly died overnight.
When I watch a video on YouTube, the video has these weird vertical line looking artifacts. Almost looks like the video is interlaced.
I do switch the video setting to 1080, but I still get these lines. Its not constant through out the video. It goes in and out randomly.
I dont remember seeing these lines on the first Shield tablet. Im wondering, is it this one in particular that has this issue? Has anyone else had this issue or heard of something like this happening?
Let me know, thanks for any help you can provide!
I can recall nothing of the sort ever occurring on my tablet... if you're running the latest Shield update it's probably worth seeing if you can get another return.
If your running 5.01 there are known graphical glitches... Down grade to 5.0 or KitKat and check. If your NOT on 5.01 then its not normal and ask for another RMA.
primetechv2 said:
I can recall nothing of the sort ever occurring on my tablet... if you're running the latest Shield update it's probably worth seeing if you can get another return.
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Click to collapse
Yeah, I might just have to do that. Ive been searching on Google to see if this is an issue that has come up. But I cant seem to find anything on the subject.
I also tried to see if I could just live with it, but damn its hard for me not to notice it lol.
stanglx said:
If your running 5.01 there are known graphical glitches... Down grade to 5.0 or KitKat and check. If your NOT on 5.01 then its not normal and ask for another RMA.
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Click to collapse
That I didnt not know of. Ill try to revert back to an earlier android build and see if thats the issue.
I bought the tablet at GameStop, and I got another 30 day return period after the exchange. So Ive got some time, luckily.
Thanks for the help/advice guys!
It must be the last update
Since i updated, i and other users are experiencing redering troubles, im experiencig troubles only with two apps, but other users have reported many others. Try reverting to 5 and see if its solved.
I just checked my YouTube app, In landscape mode and in and out of fullscreen. I saw no questionable lines over 20 minutes' worth of video total.
Try disabling H/W overlay in developer settings.
WR
I bought the 16 gig device from bestbuy on internet and I had only cracked screen issues and I returned the device via RMA feature and I got the new one in the mail first which surprised me. I received it with no cracks and I but I noticed the lines in the video on certain items when switching video colors fast and then i noticed cracks after a month of use. I emailed them again explaining the problems and it was like talking to a brick wall this time the RMA process was horrible it took a month just to get a manager to send me a new device which they never did then I told them im going to write a review regarding everything that happened and it will be placed on the largest forums out there and they contacted me by phone and asked if they could send me the 32 gig LTE device. I was okay thanks and they overnight it. They also didn't ask for the other one back so I have to which is nuts...but I noticed the new 32gig LTE doesnt have cracks or hasn't gotten cracks yet and its been over a month, but I did notice the lines coming up on the screen after there 5.01 update. I think it has something to do with software not hardware because it didn't happen with 5.0. I just wanted to let everyone know what I have experienced with nvidia support.
Ok guys, last night I was sitting watching the telly when the other half's samsung galaxy burst into life and started to play what I can only guess by what I was hearing was a guide for changing the anti-freeze on a car. We both looked at each other in puzzlement. I searched the phone and found absolutely nothing running that allowed this to happen, no you tube etc. Came to work this morning and told one of my work mates who then said the same thing happened to his Hudl? He didn't quite catch what it was that was playing but said it was definately someone's voice. He then said that after it happened his hudl would only display a black screen. My other half's phone seems to be fine?