My atrix 4G reboots when i lock it or when it goes to "idle" mode, i've been trying to update it to see if that resolves the problem but i can't, the phone copies the files for the update then it reboots starts loading files shows a red mark and gets stuck in the goapk.com logo the phone has an unlocked bootloader and it's rooted, also wifi displays "error" and when i try to turn it on it reboots and recently the computer doesn't recognize the phone when i plug it into a usb port and viceversa the phone doesn't show any usb connected notification or charge, Any help will be highly appreciated please the phone it's driving me nuts!
It isn't exactly clear what you have done so far. Maybe try booting into recovery and flashing a new ROM? Make sure you wipe data/factory reset, the cache partition, and dalvik cache
Related
So I was on my way back from vacation yesterday, I had made a phone call a few minutes prior, and I noticed my screen wasn't coming on ....
Tried holding the power button - nothing.
Tried charging - nothing.
Tried every combo I could find on google, held them for minutes - nothing.
Let it charge for an hour or so - nothing.
Then randomly it started allowing me to get to the "Google" splash screen, then the screen would go black and become unresponsive again.
It's gotten a little better, but it is extremely random, sometimes I can get into recovery (TWRP), sometimes I can get the phone to charge, and sometimes it will do nothing at all.
After getting into recovery a few times, I noticed that my SD card was wiped (only a TWRP folder remains) and it wasn't a few minutes before that - I did not wipe it.
It will not boot, and trying to mount via USB doesn't work - it doesn't allow me to copy any files to try and re-flash the OS (stock rooted 6.0.1 with elemental x).
Tried ADB push with no luck, it says file system is read-only.
I can un-toggle System / Data etc in TWRP to unmount them, but clicking to mount them does nothing, the box remains unchecked, and trying to do other things, such as start adb sideload, results in a buttload of mount /system errors......
Battery is full (when I can get the phone to charge) and is a new OEM battery.
Tried charging, not charging, and plugged into a USB port on my PC...
I'm out of ideas here.... does this sound like the internal memory is shot? Does anyone have any ideas on how I can revive my lil' buddy???
Thanks in advance for the help!
-Austin
Update: Now it won't even boot to recovery.... I select recovery and the screen goes black...
I think your eMMC is corrupt. I don't know any way to solve this issue.
Looks like you have to get a new motherboard.
URGENT NEED HELP:-
MOTO G 1st Gen is not turning ON; Stuck on MOTO Logo. I have to save my phone data 100%.
I was facing the first issue:- Optimizing Apps x of xx 3 days before.
called MOTO helpline and suggested me to wipe cache partition and reboot. ( i did as steps written in moto g online help)
after doing wipe cache partition; the phone is not rebooting and stuck in MOTO start logo.
please help me to reboot the phone without data loss. (important I don't want to lose data)
please help me to reboot the phone without data loss
please help me to reboot the phone without data loss
Still need help? Is your phone rooted / custom ROM or completely stock or?
This generally doesn't happen without reason so I'm trying to get an idea of the state of your device before the issue started occurring.
Yes, still I need help
Yes, still I need help, no my phone is not rooted.
the device restarts and stuck on MOTO logo.
Yes, Still I need help
Yes, Still I need help. No Root. and No customizations. (i have not done anything in MOTO G ).
before this issue phone was working condition all functionality working; sometimes while restarting the phone it was showing Optimizing app's x of xx; one fine day phone stop restarting.. every restart phone stuck at MOTO logo and not coming out from the screen.
Yes, still i need help....
Ahightechtyler said:
Still need help? Is your phone rooted / custom ROM or completely stock or?
This generally doesn't happen without reason so I'm trying to get an idea of the state of your device before the issue started occurring.
Click to expand...
Click to collapse
Yes, still I need help... No Root and NO customizations...
the phone was working condition; I observed 2-3 time every restart showing optimizing app x of xx and rebooted perfectly, one fine day phone not restarted and stuck in MOTO Logo and not coming out.
I want to copy of internal SD Card data.
Yes, still I need help...
Yes, still I need help... No Root and NO customizations...
the phone was working condition; I observed 2-3 time every restart showing optimizing app x of xx and rebooted perfectly, one fine day phone not restarted and stuck in MOTO Logo and not coming out.
I want to copy of internal SD Card data.
Yes, still I need help.
Ahightechtyler said:
Still need help? Is your phone rooted / custom ROM or completely stock or?
This generally doesn't happen without reason so I'm trying to get an idea of the state of your device before the issue started occurring.
Click to expand...
Click to collapse
Yes, still I need help... No Root and NO customizations...
the phone was working condition; I observed 2-3 time every restart showing optimizing app x of xx and rebooted perfectly, one fine day phone not restarted and stuck in MOTO Logo and not coming out.
I want to copy of internal SD Card data.
please help me to reboot the phone without data loss
please help me to reboot the phone without data loss
Boot into Recovery.
Turn your device off and press Power + Volume Down simultaneously for 5-7 seconds-ish and then select 'Recovery.'
Try connecting the device to your computer after it has booted into recovery. You may be able to access your files from the computer and copy/paste anything you need.
First, I would try wiping dalvik cache / cache NOT DATA!
Or If you manage to copy and paste everything you want to keep from here, I would then recommend factory resetting the device which you should be able to do from Recovery also. THIS WILL REMOVE ALL DATA. Do not do this if you haven't copied all the data you need onto your computer.
edit: Here's a video with instructions on how to get into recovery mode, wipe the cache or factory reset from recovery. https://www.youtube.com/watch?v=6ax2DdQZVBQ
Ahightechtyler said:
Boot into Recovery.
Turn your device off and press Power + Volume Down simultaneously for 5-7 seconds-ish and then select 'Recovery.'
Try connecting the device to your computer after it has booted into recovery. You may be able to access your files from the computer and copy/paste anything you need.
First, I would try wiping dalvik cache / cache NOT DATA!
Or If you manage to copy and paste everything you want to keep from here, I would then recommend factory resetting the device which you should be able to do from Recovery also. THIS WILL REMOVE ALL DATA. Do not do this if you haven't copied all the data you need onto your computer.
edit: Here's a video with instructions on how to get into recovery mode, wipe the cache or factory reset from recovery. https://www.youtube.com/watch?v=6ax2DdQZVBQ
Click to expand...
Click to collapse
Thanks for sharing; I had tried as you recommended but no luck.
1. Tried to wipe the cache after reboot still the same issue; Phone hang at MOTO screen
2. Not able to connect to the computer; no device found.
Please share me some other way to solve this issue.
after following all steps.. still i am facing same issue.. please sudggest what next i have to do.
Ahightechtyler said:
Boot into Recovery.
Turn your device off and press Power + Volume Down simultaneously for 5-7 seconds-ish and then select 'Recovery.'
Try connecting the device to your computer after it has booted into recovery. You may be able to access your files from the computer and copy/paste anything you need.
First, I would try wiping dalvik cache / cache NOT DATA!
Or If you manage to copy and paste everything you want to keep from here, I would then recommend factory resetting the device which you should be able to do from Recovery also. THIS WILL REMOVE ALL DATA. Do not do this if you haven't copied all the data you need onto your computer.
edit: Here's a video with instructions on how to get into recovery mode, wipe the cache or factory reset from recovery. https://www.youtube.com/watch?v=6ax2DdQZVBQ
Click to expand...
Click to collapse
Rakesh_moto said:
after following all steps.. still i am facing same issue.. please sudggest what next i have to do.
Click to expand...
Click to collapse
Seems like your Android Installation is corrupt. At this point it may not be possible to recover data. You might need to do a clean flash using fastboot to flash stock ROM in order to turn of the phone.
UPDATE: I have finally managed to get my phone working again! Am now currently re-downloading all my apps and transferring all my files back to my phone, running AOSPExtended (https://forum.xda-developers.com/oneplus-one/development/rom-aospextended-rom-t3732194) with OpenGApps. I'll write the steps I took to figure this mess out at the end of this post for anyone who might encounter the same problem in the future. :good:
So last night I left my phone charging overnight from 54% as I was downloading a couple of files (my internet is 1Mbps or 125KB/s). I've done this a couple of times before with no problems what so ever. But this morning I woke up and my phone was in a boot loop. I've tried everything I can think of and everything I could find on these forums, but to no luck. I am at my wits end and I have no clue what to do except to do a full factory reset, which I'd rather not do as its been a while since my last backup and I would lose a lot of precious files...
My Phone: OnePlus One 64GB Sandstone Black, purchased in August 2014.
ROM: cm-13.0-ZNH5Y-20161105-STABLE-Sultan-bacon
Recovery: TWRP+3.0.3-2-TugaPower
Firmware: bacon_firmware_update_2016_1-25_.4.0.1.c7-00011
The boot loop itself is odd, I'll describe them separately here.
-I can boot into fastboot, but not while the USB is plugged into my PC. I have to boot into fastboot, followed by plugging it into my PC. If I try to boot into fastboot while it is plugged in, the screen goes completely black and goes back into the bootloop. However, the phone shows up in Device Manager during the black screen.
- I can boot into Recovery, but the phone automatically reboots and goes back into the bootloop after a few minutes. One thing I have noticed is that if I let it reboot by itself, all the settings reset (including the confirmation to allow modifying of files when you first boot into recovery). But if I manually reboot back into recovery, the settings remain the same; atleast until it reboots automatically again.
Here, I'll list the things that I have tried to no avail:
1. Following this post - https://www.reddit.com/r/oneplus/comments/3izejg/so_youve_just_bricked_your_oneplus/, when I try to wipe Dalvik cache and cache from recovery, the phone goes right back into the bootloop
2. I tried flashing a newer version of TWRP (3.2.1-0 and 3.2.1-K2). After flashing I try to boot into recovery but the TWRP loading screen displays, and then goes right back into the bootloop. It wont even let me into the main menu.
3. I tried flashing a ROM through fastboot (via this post, https://forums.oneplus.net/threads/guide-oneplus-one-flashing-fastboot-recovery.301131/). The phone still remains in a bootloop.
HOWEVER, if I flash my previous recovery (TWRP+3.0.3-2-TugaPower replacing the stock cyanogen recovery from this method), my phone manages to get past the 1+ screen, and goes through my custom power on screen, and reaches the "Android is starting... Optimizing app 1 of 67." But it never gets past app 1, freezes, and then reboots. So now it's stuck in this "extended" bootloop thing.
What I want to know: is there anyway to fix my phone, or will I have to lose all my data and do a full factory reset through the ColorOS method? If anyone has any experience with this or knows a way to help, please don't hesitate!
Thank you in advance.
WHAT WORKED FOR ME:
After following the steps in this post (https://forums.oneplus.net/threads/guide-oneplus-one-flashing-fastboot-recovery.301131/) my phone was booting up, but was kicked back into a boot loop after freezing at the "Android is starting.. Optimizing app 1 of 67" screen. However, the recovery was now the default CyanogenMod recovery. I then re-flashed my previous recovery (TWRP+3.0.3-2-TugaPower) from fast boot, and it was now stable (no more auto-reboots). From there I made a backup off all my files onto my PC before proceeding. After that, I did what this post said (https://www.reddit.com/r/oneplus/comments/3izejg/so_youve_just_bricked_your_oneplus/) and wiped Cache + Dalvik cache. This allowed me to boot all the way past the "Android is starting" screen. However, the phone was still rendered unusable as there were non-stop notifications saying various apps had stopped working. I then booted back into recovery, downloaded and pushed a new ROM and GApps package on to my phone, wiped system, data, cache, dalvik cache, and installed the ROM and GApps pacakge, clearing the cache one more time before rebooting. Everything is working beautifully so far and I could not be happier! I hope this helps anyone else who encounters this problem, Cheers!
Hello. my phone was bricked yesterday after a month of installing one ui 3.0, this issue also happened also in one ui 2.0, and a month before.
My phone boots up normally just fine but after i enter my passcode in the lockscreen the android is starting popup opens and after that it just freezes and just boos again and repeats the same thing over and over.
I did booted up into recovery mode and wiped my phone's cache and repair apps, but there was no menu for the factory data reset. i don't have any clue this is an software issue or an hardware, i want to recover my phone with ODIN but i don't have my computer here right now.
so in conclusion the problem with my phone is that i can boot it normally but if i type in my passcode and the android is starting.... appears and it just freezes and boots up again.
and i don't know why it doesn't have the factory data reset menu on the recovery mode.
please help.
parksolwhi2465 said:
Hello. my phone was bricked yesterday after a month of installing one ui 3.0, this issue also happened also in one ui 2.0, and a month before.
My phone boots up normally just fine but after i enter my passcode in the lockscreen the android is starting popup opens and after that it just freezes and just boos again and repeats the same thing over and over.
I did booted up into recovery mode and wiped my phone's cache and repair apps, but there was no menu for the factory data reset. i don't have any clue this is an software issue or an hardware, i want to recover my phone with ODIN but i don't have my computer here right now.
so in conclusion the problem with my phone is that i can boot it normally but if i type in my passcode and the android is starting.... appears and it just freezes and boots up again.
and i don't know why it doesn't have the factory data reset menu on the recovery mode.
please help.
Click to expand...
Click to collapse
Then just wait until you get hands on a computer and can use odin.
I need help. After rooting the device and after several days of using it, and saw that Wipe cache partition can clean up stuff and increase battery life and performance. So I went ahead, connected my phone using a USB-C cable to PC, hold the UP button while booting, and selected Wipe cache partition. Booted it up again, and it was running fine but the phone has starting for almost like after every minute it hangs, and goes back to the Samsung logo, and the cycle repeats. I was only able to escape via booting in Safe Mode.
Any advice what to do to prevent the boot loop? Is there any way to know which or what makes the phone hang?
Running in Android 12 One UI 4.
givememysandwich said:
I need help. After rooting the device and after several days of using it, and saw that Wipe cache partition can clean up stuff and increase battery life and performance. So I went ahead, connected my phone using a USB-C cable to PC, hold the UP button while booting, and selected Wipe cache partition. Booted it up again, and it was running fine but the phone has starting for almost like after every minute it hangs, and goes back to the Samsung logo, and the cycle repeats. I was only able to escape via booting in Safe Mode.
Any advice what to do to prevent the boot loop? Is there any way to know which or what makes the phone hang?
Running in Android 12 One UI 4.
Click to expand...
Click to collapse
Not sure why that would do that.. But it seems like the only solution now would do a complete factory reset and start over.
Thank you for the reply. For some reason, the phone just decided to fix itself. What I did was just let it be in Safe Mode for several hours, went back to Normal mode, and somehow it stopped hanging.