[Q] HTC Desire "appears" as if it has the home button stuck, since a recent update
One of our HTC Desire is exhibiting very weird behaviour since a recent update (couple of days ago). It only affects one of the phone, the second one is working fine, both were updated within the same day.
** I will try to post the software version on the next post, I think it's triggering the "No outisde link for new user" error, even though there is no outside link!
This phone only started playing up about a day after the update, not immediately. It sometimes wake up on its own and bring up the "Recent Apps" screen, as if you have long-pressed the Home key. It then switches wildly between that screen and the zoom out (helicopter view?) view of all the home screens. Initially I thought it is hardware problem and the phone is 'screwed' but I think it's more software problem, since it can work normally sometimes.
The wild screen switching made it impossible to use the phone and because it is working constantly, it gets hot and drains the battery. The problem started to get worse when we plugged it into a PC to sync and it started to go crazy. Since the screen switching so wildly, I can't get into the menu to soft reset or turn off the phone properly. So had to hard reset it, and done that more than half a dozen times.
We did have an issue when we first downloaded that recent update, both phones didn't have enough space, so the install crashed out. We freed up more space and both phones appear to have installed the update fine. Well, until a day or so after, one of the phone started playing up.
At the end, I found that if I held down the optical cursor button (very hard work), it seems to hold off the wild screen switching. I can then sort of use the phone as per normal, so that I can join WiFi and change settings & install apps etc.
I noticed that the Rosie Utility is always showing on the "Recent apps" screen. I've never seen that on a normal "Recent Apps" screen before. Not knowing what it was, I googled and learnt that it's the SenseUI. I then compared the SenseUI info with AppKik and the crazy phone is showing a different size 1.9MB (laterly 2.0MB) whereas the working phone is showing 3.0MB, althought both said HTC Sense Version 1.0 com.htc.launcher.
So I figured something must have gone wrong with the SenseUI Launcher and hence it's doing crazy thing. So I downloaded couple of other launchers, LauncherPro and ADW Launcher. They initially seem to work then all of a sudden the crazy screen switching will start and they will get worse. It seems worst if I left it on the main home screen, if I was in an App, it sometimes stay calm for a while.
In frustration, I thought I will backup my SenseUI (rosie.apk) from the working phone using Appkik and then install it on the faulty phone, but the install failed. Probably because it's being used. Tried switch the default launcher to LauncherPro, still the same. May be it needed Root access to replace? So I rooted the phone with UnRevoke3 (after a long struggle getting the correct ADB working) but still can't install the rosie.apk.
Anyhow, after rooting the phone, it mysterously settled down. I could use the phone normally for quite a while, then it started again. Although not as crazy and only intermittently. Haven't used the phone later part of today, so not sure what it's doing at the moment. When I tried the phone this morning, I stumbled across an option to un-update the senseUI, so it's now supposedly switched back to the factory default (Eclair 2.1??) version? The info from Appkik is stil lthe same though.
My question to the experts are ...
1. Can I 'update' just the latest Rosie.APK since the phone update said I already got the latest and no more updates available. ? If so, where and how?
2. If not, can I download a working copy of Rosie.apk from somewhere, and how do I write that over the existing 'possibly' faulty version?
Any help will be greatly appreciated.
HTC Desire "appears" as if it has the home button stuck, since a recent update
Attached is the TXT file containing my HTC Desire Software Version details.
For some unknown reason, it won't accept my post if I had the text from this file in the body of the post. It keeps bringing up the error about no 'outside' link for new user.
Update: If I "Cleare Default" on SenseUI in the App2SD settings, then it appears to stop the Screen Switching, but the Home button stops working altogether, the rest of the home screens appear to work normally though. Very weird. I think the problem is definitely to do with corrupted Rosie.apk (com.htc.launcher) .
Hi,
In case it helps anyone else, my home and menu button on an hd desire became intermittently broken in that they would stop working for days.
I followed this and did a clear data on the rosie utility and they work fine now.
Whoop whoop!
Hello, I have recently discovered a very annoying problem with the touchscreen on my Motorola Defy:
I have noticed that the touch screen acts strange sometimes, so I have installed a touch test application(Touchtest by Hermit). In this application I have noticed that if I touch the screen in two different points in a fast succession, a line appears between these two dots. This makes a lot of application that require multitouch pretty much useless, because I have to restart the application to have the touch screen working again.
Is there any solution for this? I have heard that this may be a software issue, so I have e-mailed Motorola, but they have not answered yet.
I have attached two pictures to illustrate what I am saying, one taken before this strange error, and one after pressing on two spots very fast. You can see the line connecting the dots in the second picture. I can make a video if you still can't figure out what I am saying.
Thank you.
Im having a very similar problem here on my defy. When I play games on psx4droid and when I keep pressing x key, it stops working for a while then I have to release the button and when I press it again, it stops working and it continues
I encounter similar problems with my Defy.
When for instance using slide to unlock , 1 / 5 sildes fails. I have to slide 2 - 3 times until it unlock.
It also scrolls very slow in applications and the same thing happens when typing a message.
Solution : Unse lock button.
It currently runs Pays ROM, but the situation appeared since I installed 2.2.1.
I don't remember having this problems on 2.1.
Don't know if the situation is only related to software but it is really annoying.
Found this info regarding touchscreen slowness, but I am using the original charger so it doesn't apply for me.
Motorola Defy Touchscreen Problem
I recently got my Motorola Defy,my Defy's touchscreen acts sometimes really weird, on keyboard it's hard to enter 'r' or 'b' and some other characters, it takes little while to unlock the phone, it automatically opens applications, I don't know if it's due to faulty handset or software, I am considering it returning to Phone4U and get a replacement handset.
What version of Android are you using ?
Same problems here, but I think it is a software issue.
I'm having the same problem on my Defy.
After a while, the multi touch stops. I posted on the Motorola Forums
https://supportforums.motorola.com/thread/44733
but no response.
I used YAMTT and when having two touches, after 20 seconds, one of them disappears
This is repeatable
2.51.1 UK with 2.1 Android
Well, it is clear that this is a problem that affects many Motorola Defy users. But I wonder if someone could fix this thing?
Looks like the new software version 2.51.1 did not fix this bug. I haven't tried it yet, but I see some of you have.
So it looks like our only solution could be a developer from XDA. Could someone help please?
This is ridiculous...i've sent my phone to motorola only because it was giving this problem and basically what i think is that their own software is causing this problem so i'll be waiting for 3 weeks and when i get my defy...it'll still have that problem...Ridiculous...
I did a bit more experimenting.
I flashed the 2.2 Finnish blur, multitouch still disappears after 20 seconds using the touch testing programs
I also booted into Safe Mode (vol up + vol down during boot)
The same problem persists; I was using gallery image zoom to test.
However, I got my friend who has a Motorola Droid to install YAMTT. The multitouch lasted about 30-40 seconds. Not sure what to make of that. He's running some version of Cyanogen Mod on Android 2.3
efpob said:
I did a bit more experimenting.
I flashed the 2.2 Finnish blur, multitouch still disappears after 20 seconds using the touch testing programs
I also booted into Safe Mode (vol up + vol down during boot)
The same problem persists; I was using gallery image zoom to test.
However, I got my friend who has a Motorola Droid to install YAMTT. The multitouch lasted about 30-40 seconds. Not sure what to make of that. He's running some version of Cyanogen Mod on Android 2.3
Click to expand...
Click to collapse
Defy doesn't support cynogen mod and 2.3
I was messing around today and even the single touch disappears after a while
30 seconds or so
Mine sometime stop response after few seconds
really wierd
Tell me who is on stock rom and is having problem..because im on 2.2 leaked..so i cant really say if u hv this problem on 2.1...
I got this response from a Motorola employee. Anyone know of a way around this?
Motorola Employee said:
If you touch the screen and don't move for a long time, the screen will eventually try to ignore that touch as it'll be considered invaild. That's what you're seeing. If you continue to move your finger(s), touch will continue to work. Also, when you release the screen, it acts to clear the invalid touch region that you generated earlier.
Click to expand...
Click to collapse
https://supportforums.motorola.com/thread/44733
have simular problems............100 procent hardware problem..... if i twist phone a little it will go back to normal for a while
any ideas for disable it?changing some parameter or something?
I have the same problem. screen sometimes go crazy. i am using stockrom eclair SEA 2.59. sometimes it seems that it tap icons or part of the screen even without I actually tap on something. and it seems it affect the capacitive button under the screen. I am not touching the search button but the search box suddenly appear.
I have to push the power button and unlock the screen to make it normal.
somebody please help us. I am also having this weird problem. Touchscreen gets pressed itself not everytime but it happens very frequently. Tried everything, hard reseted too.
At least I gotta hope that its not a hardware problem as many of u are also facing this problem. Any body please confirm if flashing cm7 has helped u or any other solution.
brjshshrma said:
somebody please help us. I am also having this weird problem. Touchscreen gets pressed itself not everytime but it happens very frequently. Tried everything, hard reseted too.
At least I gotta hope that its not a hardware problem as many of u are also facing this problem. Any body please confirm if flashing cm7 has helped u or any other solution.
Click to expand...
Click to collapse
i returned my defy months ago but what you can do is, try to flash cyanogenmod on your defy...that should fix the problem.
Hi, I've registered myself just a minute ago, reading the link that efpod left here and I've remembered that I charged my Defy with a Galaxy S i9000 charger friday (I've charged it once the batery was drained later with my original charger) and today it is failing A LOT, it's really anoying.
I got Cyanogen Mod (latest) installed on my phone so that doesn't fix the problem.
I'm uncharging it with "StabilityTest - CPU / GPU Test" and when the battery drains out I'm gonna charge it with the original one, after that, I'll test it during the day and I'll leave a messege to keep you informed.
Hey! I just installed the last updates on my phone (sense 3.0). Everything is fine, except my shut down buttion (you know, the button that also lucks the device). It suddenly doesn't work anymore. It can lock my phone, but it cant bring up that window, with the shut down, air mode, and restart option. What to do? Ignore (hard to do), or send it in for a fix?
its htc OTA bug.Wait for fix or flash something alse...
Apparently a "band-aid" fix for this is to factory reset (at least as far as I have read), but once again, this is only a band-aid, and as you would know, band-aids need to be re applied when they start peeling ;-).
Worse comes to worse, your options then are along the lines of root your phone and install a custom ROM, or mail your phone off to HTC where they'll most likely downgrade it and then you just sit back and wait for the next update :-S. If you have the time, I would personally recommend rooting, as most of the ROMs in the Development section recieve more "love" then what HTC provide.
If you want some reading material .. the thread beneath has a lot of information pertaining to rooting.
http://forum.xda-developers.com/showthread.php?t=1186401
willi0201 said:
Hey! I just installed the last updates on my phone (sense 3.0). Everything is fine, except my shut down buttion (you know, the button that also lucks the device). It suddenly doesn't work anymore. It can lock my phone, but it cant bring up that window, with the shut down, air mode, and restart option. What to do? Ignore (hard to do), or send it in for a fix?
Click to expand...
Click to collapse
I had got a HTC ChaCha last month but founded that the system reloading itself very frequently, especially the first few slide after the screen lock is released. This happened since open box.
When i said "reloading"...i refer to 2 observation.
1. the phone went black off and then restart back as it is restarted from power button. It show HTC home screen (the one with HTC logo when the phone is on) and then LOADING is shown in the middle of the screen with inactivated Phone's home screen as background .
2. Similar to 1st observation but it doesn't reload from the HTC logo screen.
I uploaded a clip to visualize this. But was not allowed to post external link yet.
Please search in youtube for "lynessmy ChaCha"
Is this a problem? Any solution to this annoying "problem" or should i just accept as it?
The problem you are having is a HTC Sense bug. The Sense is crashing at some point, failing to wake itself up, therefore HTC Sense (only) restarts. That's the reason you are seeing the top status bar with the clock and stuff. Get the latest SW or a custom mod.
I have an htc sensation, but i have some problems....
1) Sometimes when i press the home button, the htc sense is restarting (with the htc logo), i was trying an hard-reset yesterday so now is ok, but read problem "2)"... what is the problem for "1)"?
2) Few minutws ago i was using wi-fi hot-spot, but the cell was restarting unxpacted... what is the problem? Is only me with thous problems?
I have the original rom with update to android 2.3.4 & sense 3.0....
Sorry for my english, i'm from romania
mine restarts when i use a cpu intensive app and then press the home screen....I decided to start using Go Launcher and have never looked back. Go Launcher works much better than sense
my uncle is using it on his motorola, and i like it thanks!