Hi all,
My phone is htc sensation,no rotted no s-off
when i'm called, i hear the sound but i dont see the screen of phone, its black. The same things happens when i restart phone,
Sometimes to make factory reset,screen comes. after factory reset,screen turns normal,everything is working good, but a later samethings happen.
i send the phone to the service twice,i had the phone back with the far / near sensor calibration done,,,,
im waiting your help , thank you all.
Related
hello guys, my first post to this great forum
first of all, i just recentrly bought a HTC S710 /VOX phone
great smartphone in fact, but the problem is
sometimes, when i press a button, the screen just goes black,
the phone continues to run though, i can receive calls, access programs and all, but i just cant see.
but, if i wait a couple of seconds till the screen "darkens" to start saving battery, the screen now shows in full color, after that, i have to wait for the phone to stay completely dark in screensave mode, otherwise, if i click a button before, it shows the screen in full color but right after it darkens again...
can someone find me a solution for this? im really desperate.
as i said, the phone continues to run normally, the screen just darkens, stays black, have to wait a couple of seconds for it to return to normal
much appreciated
anyone?
Anyone know something?
now i spent the whole weekend without the screen going black.
bust just right now, after i syncronised it with my pc... the screen went black again,
turned off the phone, and turned it on again, and the problem was gone...
any ideias for a solution?
much apreciated
cheers
problem still persists
but now, its not that often...
it can go by 2 days without the screen going black
but when it does, its really annoying :S
any ideas?
I have the same problem with my Vox. I tried:
-various rom updates,
-disabling the light sensor and
-messing arround with all other backlight/powersave settings.
Nothing worked. Ideas anyone?
problem still persists today any hopefull ideas?
if hard resets have not helped and you have tried other roms, then the problem is with the device not the os.
so for this you might want to contact the htc service. no other solution.
tks for the tip prajith
guess i'm in no luck then
i've tried hard reseting, changed the rom
but since i reside in Maputo - Mozambique
we don't have a htc center here
maybe in south africa our neighbour country
but anyways, guess ill just have to get used to it
tks
oh alright.
so where did you buy your device from? can't you ship your device for service. it does sound like a irritating problem to live with.
Hello I will describe with as much detail as possible. I thank eveyone in advance for the the help.
I have had this phone new in the UK for 3 weeks with no problems. Phone is vanilla -I have not rooted s-off or installed any roms.
Randomly today the screen would not turn on. Touch is working as I managed to answer a phone call but the actual screen does not work. It is black - the back lit screen is even off. soft key lights turn on and off depending if the phone is locked or not. Tried hard reset with battery out. I am not even sure if I can even boot into recovery as I cannot see anything.
Any advice what I can do Will this be covered under warranty? who do I contact HTC or my network service provider?
Help much appreciated
gmengass said:
Hello I will describe with as much detail as possible. I thank eveyone in advance for the the help.
I have had this phone new in the UK for 3 weeks with no problems. Phone is vanilla -I have not rooted s-off or installed any roms.
Randomly today the screen would not turn on. Touch is working as I managed to answer a phone call but the actual screen does not work. It is black - the back lit screen is even off. soft key lights turn on and off depending if the phone is locked or not. Tried hard reset with battery out. I am not even sure if I can even boot into recovery as I cannot see anything.
Any advice what I can do Will this be covered under warranty? who do I contact HTC or my network service provider?
Help much appreciated
Click to expand...
Click to collapse
Dunno what could be the problem... Call your network service provider and ask a new one
Sent from my HTC Sensation XE with Beats Audio using Tapatalk
Hello Guys,
Tuesday night i kept my phone on charging, next morning the phone didnt repond on the wake button, tried several times no help, removed the battery and restarted the device but it took it around 30 minutes to boot up, but the touch screen didnt worked at all, i tried to format the phone via bootloader (after pulling the battery)on first try no result same issue..non working touch screen, after formatting again it started workign smoothy, but i am again facing the same issue today, phone wont start up, and same issue with non working touch scrren.... cant even pickup an calls.... Need you help on it.. I m on Stock rom 2.3.5 with Sense 3.0 overlay non rooted.. and help or i need to go to gallery to resolve the issue
Hi Zeus,
Firstly - Never, ever pull the battery!!!
There - over and done with. Pulling the battery runs a high risk of causing permanent damage to the eMMC chip. You should (I have never locked up my phone so badly that this doesn't work) hold down the Power, Vol+ and Vol- buttons until the phone shuts down on its own.
You say your phone is no-rooted? I guess that means that you have not run any kind of mod on it, obtained S-OFF or anything else and the phone is, basically, as you bought it? If so then I would recommend that you simply go via HTC or your service provider to obtain a replacement.
If you have not felt the need before now to unock/root your phone then now is not really the ideal time to start doing so if you have a warranty still.
zeus.lny said:
Hello Guys,
Tuesday night i kept my phone on charging, next morning the phone didnt repond on the wake button, tried several times no help, removed the battery and restarted the device but it took it around 30 minutes to boot up, but the touch screen didnt worked at all, i tried to format the phone via bootloader (after pulling the battery)on first try no result same issue..non working touch screen, after formatting again it started workign smoothy, but i am again facing the same issue today, phone wont start up, and same issue with non working touch scrren.... cant even pickup an calls.... Need you help on it.. I m on Stock rom 2.3.5 with Sense 3.0 overlay non rooted.. and help or i need to go to gallery to resolve the issue
Click to expand...
Click to collapse
If you are in Mumbai (as on ur profile) , You can visit the HTC Support Centre @ Borivali (Thakkar Mall, near Borivali Station) - http://www.htc.com/in/help/service-center/
Please Note : They will most probably repair the phone (I don't think they replace the phones here in India after the initial 15 days period in which u can claim the Dead on Arrival policy).
Thanks for all the Suggestions,
Have read all the issues regarding emmc chip being fried on Desire S, but being out of town for some day, didnt had any choice but to try, however i let the battery drain completely yest.. recharged the phone to full and then booted again.. and its working fine as of now (didnt worked earlier).. without any issues from last 5 hrs.. lets see how it holds, havent yet installed any of apps yet.. guess will wait for another day or two to see the software fails again to hold.
went borivali, but its not yet started (confirmed with customer care of HTC) still being completed..
but yes.. will visit the Dadar branch if any issue arrises afterwards
Glad to hear its working fine as of now.
Btw , regarding the Borivali Service Centre . . I have been there last month & it is well up & running !
Been there on Friday evening at around 6 but it was closed....then I inquired on customer care which told me its non functional as of now... Will check tomm....
The phones working f9 now...no issues in past 2 days...hope it holds
Sent from my HTC Desire S using XDA App
Guys, I have seen this kind of problem with one of my colleagues phone (Not Desire S but Wildfire S). The reason was (assumed) pretty weird though, it was because of some electrical problem. Whenever he would charge his phone at home - it would start having this kind of problem, but when he charged it at office or through his PC - the problem would vanish!
Although I am not sure if yours is the same case.... but then could be..
Another thing: I got my phone's mobo replace free of cost from HTC (Salora) when it was under warranty even though it was S-Off, Rooted - so I think HTC is a bit lenient in India
The issue it seems has vanished, no issues as of now..no hangups or freezes and yes....both the time the issue arised when the phone was in charging.
Sent from my HTC Desire S using XDA App
Hi all, I have a weird problem with the proximity sensor in my HTC Titan. I got a new Titan about a week ago, to which I immediately installed HSPL and Dynamics rom. After I did all the tweaks and installs I like, I noticed that every time I dial a phone call the screen goes off and stays that way until the number I called answers. If the number does not pick up, only thing I can do is remove the battery basically to hang the call up. I noticed that removing the back cover slightly affects the issue and its easier to get the screen back on (by pressing the power button), but still removing it does not solve the problem. With a handsfree I can actually stop the call as it has an accessible end call button.
I tried flashing another custom rom and also a stock rom, both had the same issue. So, I took the device for warranty repair. I got it back today from HTC, with a note saying that software has been updated and problem has been fixed. I tried the device and surely it was working. Well I can’t live without an fully unlocked device and against my better judgment flashed a custom rom again… And surprise surprice the problem appeared back.
Im thinking here that could I adjust the proximity sensor from the registry, if its somehow too sensitive or something. Strange part naturally is that other people with same rom are not experiencing this behavior, so it is device specific problem. Also I don’t think I can take the device back again and say yeah I was flashing some custom roms on it and lost whatever you did with it.
There a Proximity folder at HKLM and I tried changing some values there but no affect at all. It probably would be better to have someone who understands about the values little try to take a look.
Thanks a lot!
It's a hardware problem. I got the same issue after 2 months of use. I sent to repair but they wanted to charge me to do that, so I haven't fixed it but I still can get the screen back by pressing and rubbing my finger on top of the sensor.
But when I got it back from repair today it was working. I made few phone calls and it was working totally like normal.
you are not alone
Loco5150 said:
But when I got it back from repair today it was working. I made few phone calls and it was working totally like normal.
Click to expand...
Click to collapse
I can tell you that you are not the only one with this problem, it happened the same to me. I'm still unsure if the problem is hardware or software, but I think it's software because it happened just after I install Dynamics_2.0_Titan. I really wish that someone will bring a good solution for it.
Ok so my htc sensation has been working fine, had some roms flashed eg its rooted ofcourse ok but recently like in past couple of days when ever id turn the phone on its fine, once it goes to sleep/lock screen.. nothing it turns on but i cant touch anything it doesnt swipe and even if i hold the power button i have to pull out the battery.. it doesnt make sense to be a hardware issue since it works fine before hand.
Just tried to restore it to a old rom.. no luck once it goes into lockscreen..bye bye touchscreen..FKN
Update. ran OTA's on vemon rom... No help. turned off sleep mode at all in the hopes id be able to keep it on to reply to msg... this is screwed.
Edit: I called my phone and the touchscreen worked until i locked it...so i doubt its hardware issues because that it respond's when receiving a call.
hi, i think my problem somewhat was EXACTLY yours.
see, use your battery all the way til it shuts down. then pull out the battery and let it stay still over a night WITHOUT THE BATTERY IN IT.
afterwards, re-insert the battery and plug your phone into charge, but beware you WILL NOT TOUCH THE SCREEN AT ALL! then let it recharge fully and then check it out.
(in case it did not work, put a little portion of some alluminium foil on the little metal thing, a connector which connects the back of the phone to the cover then try again.)
--------------------------------------------
Sent from a shaken up HTC Sensation XE using... Whatever! Differs?!
That pretty "Thanks" button's waiting for you, if I helped
kinda pain in the butt but im sure ill give it a shot hopefully it works! bad issue to have with a phone though.
I gave it a shot and no luck at all..man this isnt a old phone..just randomly breaks.
So restored it and it happended again then i full wiped it and install AKOP rom and it works :/! Werid.!