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HI,
Its been like a month i am having this problem with my htc touch2 that it turns off automatically after some random time, and then it doesnt turns on again. Usually it happens when its in my pocket. To turn it on again i have to remove the battery and put in again . Is there anyone else who is also having this problem?
need assistance here
Bad contact between battery and phone? Try to clean it.
battery connection is OK
kuby said:
Bad contact between battery and phone? Try to clean it.
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Click to collapse
HI, the battery connection is OK, itried trouble shooting and it seems OK. However the problem is something else. still not able to figure out.
Any other trick?
khizerjalal said:
HI, the battery connection is OK, itried trouble shooting and it seems OK. However the problem is something else. still not able to figure out.
Any other trick?
Click to expand...
Click to collapse
Have you installed a program that could trigger the reboot? Maybe try a hard reset times when nothing else helps ...
HI, i tried removing all the software that i installed before, and i also tried doing th hardSPL. but problem remains .
You must call the Htc Support to get a new batterie (the problems appear with batterie ref 35H0015-11M)
Soory for my english im french citizen
Actarus37 said:
You must call the Htc Support to get a new batterie (the problems appear with batterie ref 35H0015-11M)
Soory for my english im french citizen
Click to expand...
Click to collapse
HI,
Are you sure that new battery will solve the problem? actually have have gone through a couple of blogs and problem solving discussions over internet and they say that even the battery is replaced, the problem still remains. i am still not sure what the problem is
man your English is Excellent , i am from Sweden, happy neighbor
I've heard that's there a problem with some sim, but it seems that it won't happen randomly then. In this case (some new sim from swisscom), the Touch2 won't turns on.
pedrera said:
I've heard that's there a problem with some sim, but it seems that it won't happen randomly then. In this case (some new sim from swisscom), the Touch2 won't turns on.
Click to expand...
Click to collapse
HI,
thats interesting, i guess there are lot of problems with this cellphone, but in my case i am sure that the sim is good to go. though i will test it with other sims aswell, thanks.
khizer jalal
khizer-jalal.blogspot.com
HI, Itried with diffferent sims, still samee problemmmmmmmmmmmmmmm
this problem is really getting off my nerves now
Don't worry,I had this problem for a really long time before I solved it!
This problem has been proven to be battery-related.The only way out is to change the battery.
Do a little search,and you can find the answer!
Check here: http://forum.xda-developers.com/showthread.php?t=639354
Always have fun!
garret_fun said:
Don't worry,I had this problem for a really long time before I solved it!
This problem has been proved to be battery-related.The only way out is to change the battery.
Do a little search,and you can find the answer!
Check here: http://forum.xda-developers.com/showthread.php?t=639354
Always have fun!
Click to expand...
Click to collapse
its so good to read a positive hope message . I think its a problem with specific manufacture serial numbers as there are a lot of people like me having same problem .
Well I will try changing the battery then. Lets see how it goes. I will post the update after chaging the battery
thanks a lot buddy.
Have a good one.
/ Khizer
[email protected]
WOW. the thread that garret shared is simply awesome and it explains a lot of things. I will definately try the new battery now.
Problem Solvedddd
khizerjalal said:
WOW. the thread that garret shared is simply awesome and it explains a lot of things. I will definately try the new battery now.
Click to expand...
Click to collapse
HI, I have the new battery now. And works perfect. Its 5 days now and now turn off anymore.. Vuhuuu...
hello everybody!! i have the same problem!! i will try to change the batery..but i also have noticed that the phone turns off only when i connect to simple 2G network. When i connect via 3G or H it works fine.
George
I had the problem and I logged a problem ticket with HTC Service center at Malaysia..
Subject: HTC Touch2 Self-Power Off intermittently and unable to power on again via the Power button.
Desc: My Touch2 was purchased on 16-Nov 2009. It experiencing intermittent self-power off problem when phone was left ideal for couple of second! Secondly, the phone was intermittent "freeze" when charging with power adapter. For both cases, the phone cannot be turn on via the Power button. Must perform manual Reset to power on the phone each time. I performed FACTORY Reset 5 times already; disabled the Touch2Flo; disabled ALL auto power off.. yet it did not resolve the problem. [ROM Version: 1.28.707.3 (66092); Radio Version: 3.49.25.05; Protocol version: 61.42t.25.31H]
The service center called and they offered to change the motherboard. I had it changed unfortunately the problem still persist. And worst still the touch screen didn't not respone after a while. I sent to fix and waited for another 2weeks, and changed the 2nd motherboard. I'm been using the repaired phone for past 2monts WITHOUT any intermittent power off issue.. YIPPI!
P/s: My batt Serial No: 1GKA299KQQ4912. Part No: 35H0015-11M. The HTC repair report did not mentioned whether they change my batt nor I cannot confirmed whether it was the "-07M". Anyway, I'm glad that my nightmare is over for now
gooddd
Hey good that you fixed it somehow. At the time i was having that turnoff problem thing, i really felt like ****, but after reading your message, i feel better off
I start to hate HTC. %80 o HTC having same problem around
Yeah man...so truee...But after battery replace, it works perfect
khizerjalal said:
HI,
Its been like a month i am having this problem with my htc touch2 that it turns off automatically after some random time, and then it doesnt turns on again. Usually it happens when its in my pocket. To turn it on again i have to remove the battery and put in again . Is there anyone else who is also having this problem?
need assistance here
Click to expand...
Click to collapse
u must have installed srs hd wow... remove that and insted use hd tweak to increase volume...srs hd makes the error///
i have an htc desire s.. just bought it 2 monmths back and have just installed some apps from market and nothing externally or done anything unusual.. I had installed swype keyboard from its official site a few months back.. today i was updating market to the new market when my phone suddenly switched off and now it would not turn on.. it is not even booting into recovery mode.
Please help ?? i have even removed the battery..
crazyykw said:
i have an htc desire s.. just bought it 2 monmths back and have just installed some apps from market and nothing externally or done anything unusual.. I had installed swype keyboard from its official site a few months back.. today i was updating market to the new market when my phone suddenly switched off and now it would not turn on.. it is not even booting into recovery mode.
Please help ?? i have even removed the battery..
Click to expand...
Click to collapse
When you switch it on, Can you get the device into the bootloader?
Remove the battery (if you know that you had fastboot enabled) and then power on the device while holding the "volume down" button, what happens, does this work?
Daft question: but are you sure that there is any power in the battery? best to plug it into the mains charger just in case.
Hi !!
Thanks for the reply..
I have put my phone on charging but nothing happens when i press the power button.. Nothing happens even when i try to hold the volume down+power.. I was just updating some apps like google goggles, maps etc.. but i have installed nothing from outside.. pls help...
dont know what to do..
Please someone reply and help...
crazyykw said:
Hi !!
Thanks for the reply..
I have put my phone on charging but nothing happens when i press the power button.. Nothing happens even when i try to hold the volume down+power.. I was just updating some apps like google goggles, maps etc.. but i have installed nothing from outside.. pls help...
dont know what to do..
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Click to collapse
Strange one....
Just to establish base facts, I'm guessing that your phone was still running the ROM that you bought it with? and that you didn't root it and haven't made if S-OFF recently?
So ultimately you should still have a valid warranty? and if needed will at least be able to return it for service?
ya my phone is under warranty and i have not rooted it or applied any kind of mod whatsoever,, have done nothing other than few market apps..
its not responding at all...
will take it to service center tomorrow.. thanks...
crazyykw said:
ya my phone is under warranty and i have not rooted it or applied any kind of mod whatsoever,, have done nothing other than few market apps..
its not responding at all...
will take it to service center tomorrow.. thanks...
Click to expand...
Click to collapse
Your problem sounds similar to this problem which also appeared to be caused by the market downloads and was discovered to be caused by a faulty eMMC chip, although with the users problem his phone would turn on - unlike yours...
Thanks it all seems so technical,, MY phone is not showing any sign of booting ,, not even a flash of light,,, i think it might be hard bricked d/t some hardware crash.. lets c what the service centre people say..
Wish you the best of luck with them
Sent from my HTC Desire S using XDA App
Hi guys,
I've run into some problems, I installed Android Revolution HD 6.5 two days ago. Everything worked like a charm, now I shutted down my phone to go in recovery, sadly enough my phone won't reboot, does not charge nor does it respond to my desperate pushes on the power button. Anyone experienced anything like this?
Worth mentioning also is that the battery was 80+% charged.. So it would seem strange to me that this would anything to do with eventual dead battery.
Just to be clear: hadn't installed anything, nothing less, nothing more.
If I could just get acces to bootloader through usb or anything like this.
I fear that there is someting seriously wrong here?
What are you guys thinking? Any possible solutions?
Hi,
The same thing more or less happened to me.
My phone went dead one night and wouldnt turn on, charge or connect with the PC. I had already arranged a repair with HTC for another issue and so I sent it off to them and a few days later I now have it back and it is working fine so far.
They replaced the mainboard and a few other bits and pieces all under warranty.
I hope you get your phone fixed and sorted asap.
Mustak
mustakg said:
Hi,
The same thing more or less happened to me.
My phone went dead one night and wouldnt turn on, charge or connect with the PC. I had already arranged a repair with HTC for another issue and so I sent it off to them and a few days later I now have it back and it is working fine so far.
They replaced the mainboard and a few other bits and pieces all under warranty.
I hope you get your phone fixed and sorted asap.
Mustak
Click to expand...
Click to collapse
Did you root it or anything like that? It really seems like an hardware issue.. Thanks for your reply also btw.
TP-Power said:
Hi guys,
I've run into some problems, I installed Android Revolution HD 6.5 two days ago. Everything worked like a charm, now I shutted down my phone to go in recovery, sadly enough my phone won't reboot, does not charge nor does it respond to my desperate pushes on the power button. Anyone experienced anything like this?
Worth mentioning also is that the battery was 80+% charged.. So it would seem strange to me that this would anything to do with eventual dead battery.
Just to be clear: hadn't installed anything, nothing less, nothing more.
If I could just get acces to bootloader through usb or anything like this.
I fear that there is someting seriously wrong here?
What are you guys thinking? Any possible solutions?
Click to expand...
Click to collapse
Hi,
Is there any chance the battery pins could be damaged or bent?
Is there any way for you to get hold of another battery(from a shop or friend) and try that?
I will test the battery in the laboratory tomorrow.. I've read you should get a minimum of 3.6V or something like that? Curious to see what has caused this problem. Do you think htc would see I flashed a custom rom on it if I send it to repair?
TP-Power said:
I will test the battery in the laboratory tomorrow.. I've read you should get a minimum of 3.6V or something like that? Curious to see what has caused this problem. Do you think htc would see I flashed a custom rom on it if I send it to repair?
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Click to collapse
Hi,
That is why i suggest a different battery.
If they can switch it on,they will see the s-off.
If they cannot,it does not matter.
malybru said:
Hi,
That is why i suggest a different battery.
If they can switch it on,they will see the s-off.
If they cannot,it does not matter.
Click to expand...
Click to collapse
They don't use a JTAG unit or anything like that to see what has went wrong than I presume? Well, first thing I'll do is test it right away at the laboratory. I will post the result in the evening.
TP-Power said:
Did you root it or anything like that? It really seems like an hardware issue.. Thanks for your reply also btw.
Click to expand...
Click to collapse
My sensation was rooted and had a custom ROM on, but I was preparing to send the phone back in when it got bricked. I had managed to install stock rom and do S-on but the phone had an unlocked bootloader using HTC dev website, so I was worried they wouldnt do the repair.
As it happens they did all the work under warranty and didnt say/ mention having unlocked bootloader. It has come back locked though.
Was anybody able to find a fix for this?
My sensation 4g has basically the same problem. After rooting and installing ICS it worked fine for a few days then it ceased booting or responding to a charger (no LED response). I was able to turn on the phone again by letting it sit for a while but no luck lately. I'm wondering if my phone is bricked?
When I press the power button the screen stays black with lights on (no LED).
I can't get into bootloader and the phone is not detected by ADB, I tried the unbricking project thread by Dexter, however my phone is not detected by linux. On windows, i did get it to detect as qhsusb_dload.
Any thoughts would be helpful!
Thanks
asuen06 said:
Was anybody able to find a fix for this?
My sensation 4g has basically the same problem. After rooting and installing ICS it worked fine for a few days then it ceased booting or responding to a charger (no LED response). I was able to turn on the phone again by letting it sit for a while but no luck lately. I'm wondering if my phone is bricked?
When I press the power button the screen stays black with lights on (no LED).
I can't get into bootloader and the phone is not detected by ADB, I tried the unbricking project thread by Dexter, however my phone is not detected by linux. On windows, i did get it to detect as qhsusb_dload.
Any thoughts would be helpful!
Thanks
Click to expand...
Click to collapse
If your getting QHSUSB DLOAD I'm so sorry to tell you as I believe your device is HARD BRICKED. You can try jtag. If you search there are several companies who will jtag. I'm wishing you the best and I'm sorry about your device.
Sent from my HTC Sensation 4G using xda premium
I had to return my HTC Sensation to the repair center. Apparently the motherboard just fried. I got a new motherboard and just S-OFFed the phone again. Very weird problem though. As has been said in this post earlier, if they can't turn on the device they won't see it is S-OFFed and your warranty will apply.
I have s-off, rooted, was using insertcoin...Just thought I'd install the Revolution ROM. Did the wipe and then installed ROM. EVerything seem to be fine and it rebooted. Then I reinstalled apps through titanium backup.
When I was using the phone to call...after a minute or so...it started to make this long tone sound and everything freezes. It seem to reboot...and back to working again. I thought it was due to some apps still being reinstalled?
In any case, when I made call again...again after a minute or so..it started making that same tone....and it turned off.
Now, it won't respond at all. I tried pulling out battery...no matter what I do...the phone will not turn on.
please help! Is this bricked? I pretty much followed all the steps. I selected stock kernel instead of custom when prompted.
newr said:
I have s-off, rooted, was using insertcoin...Just thought I'd install the Revolution ROM. Did the wipe and then installed ROM. EVerything seem to be fine and it rebooted. Then I reinstalled apps through titanium backup.
When I was using the phone to call...after a minute or so...it started to make this long tone sound and everything freezes. It seem to reboot...and back to working again. I thought it was due to some apps still being reinstalled?
In any case, when I made call again...again after a minute or so..it started making that same tone....and it turned off.
Now, it won't respond at all. I tried pulling out battery...no matter what I do...the phone will not turn on.
please help! Is this bricked? I pretty much followed all the steps. I selected stock kernel instead of custom when prompted.
Click to expand...
Click to collapse
Try to boot with adb.
Sent from my HTC Sensation Z710e using xda premium
Hi...I am trying to install the new SDK package...but I do have the older ADB and when I tried it..it first says ADB sever out of date...then started daemon...and attached list showed nothing?
When I plug the phone in...there's no response from the PC..it won't beep or show anything connected on USB!
I just tried to run adb after installing the latest sdk package. Running adb from the platform-tool directory...the device listed is empty....doesn't seem to be recognizing the phone!
Any other ideas? Is this completely bricked?
I wouldn't call it a brick per se, but this has happened to more Sensations than you may realize. Most people who've reported said they went to bed (phone on or off the charger) and when they wake up, it just won't turn on.
Honestly, I believe it's a random catastrophic hardware issue. I think some Sensations are faulty and have a lower temperature threshold or something, not sure, but what you described seems hardware related.
Edit: Just reread about that tone. A long tone? Although you were on a phone call so it's no guarantee, something like a long speaker tone or a screen spazzing out (I work in electronics) tend to mean something hardware related. Again, not 100% solid, but that's how it usually turns out.
Also, don't believe this happened because you flashed a different rom or something, there is just no way flashing a rom would kill a phone. If that were true, normal software updates or factory resetting could cause the same thing, and they simply don't.
Yes..it could be hardware related? The thing is, if it's bricked...I would think this wouldn't boot into the new ROM at all.. mine booted to the new ROM and I was able to restore all the apps...but all of a sudden while on the phone...I heard this long tone from the phone....then it just turned off.
The problem is, since this is rooted...doesn't it void waranty? Also, I am in Canada using a t-mobile phone I bought from the States...so I can't really bring it back to fix?
Wonder if I could get HTC to fix it?
It basically just died...battery was 100% when I was updating.
Any suggestion of what I should do?
newr said:
Yes..it could be hardware related? The thing is, if it's bricked...I would think this wouldn't boot into the new ROM at all.. mine booted to the new ROM and I was able to restore all the apps...but all of a sudden while on the phone...I heard this long tone from the phone....then it just turned off.
The problem is, since this is rooted...doesn't it void waranty? Also, I am in Canada using a t-mobile phone I bought from the States...so I can't really bring it back to fix?
Wonder if I could get HTC to fix it?
It basically just died...battery was 100% when I was updating.
Any suggestion of what I should do?
Click to expand...
Click to collapse
take off the battery, SD card, SIM card and then put them back again.....try to press power+volume down (even power+volume up & down, all buttons) to see if you can log into the recovery...I don't know if this works but since your phone is almost dead, you won't lose anything to try any method...Do you think so?
If anything you have tried does not enable the phone to work normally again, please try to turn to some body who can check and repair the hardware of your phone for help...It could take a long time to send it back to HTC.....
Hope everything is going well with you.
Nothing works..I've tried taking out Battery..talked with HTC and they tried that with me too...but basically the phone is completely unresponsive. I am just wondering if it's a problem with the ROM or if it's a hardware thing. It seems strange it booted up ok and then had this long beep/tone thing.
There seem to be one other person posted in Q&A experiencing exactly the same thing...he was using revolution 6.6.3 and also had that sound and now it won't turn on!
I have talked to HTC and got a repair ticket...not sure if anyone locally can fix it...just wonder if HTC will have problems with it being rooted and all.
He was running ARHD 6.6.3?! I just downloaded it, now I'm weary to flash O.O
@newr
can you try one thing?
Remove battery ,sdcard, then connect the phone to power outlet using usb then try to power on the phone.?
If it doesn't turn on then remove the back shell too and try to power it on again?
sent from my blazing fast pyramid through sonic waves
Thanks for the suggestion. But again nothing happened. I've tried taking out SD, SIM, battery...with or without cover. Nothing turns the phone on...also no light when charging. It's like the phone is just dead?
There's one other post by someone on the forum that says his phone doesn't turn on..and it seem to happen the exact same way. He said he was running 6.6.3 and then all of a sudden a long beep/tone...then stuck..so turned it off and won't turn on again. Haven't seen any update / resolution there neither!
I am still not sure if it's a ROM problem or if it's a hardware problem. The thing is, the ROM did get installed and was rebooted...in fact, I used Titanium to reinstalled all the apps...unless restoring some data for things like bluetooth settings, desktop etc..causes it...which was fine when I restored it for InsertCoin...I don't understand how a ROM could cause a phone not to turn on at all?
I guess unless there are other ways to fix this..looks like it's sending back to HTC...hopefully they can't fix it neither and just send a different phone since if they turn it on and notice I have it rooted and S-On..they might just blame it on that!
Hello everyone,
I have recently bought a new xperia z3 D6633. Issue is, the right side of my phone's display appears darker/grayish than left side (on white/light background). Almost half of right side appears grayish. I m not sure if this is a hardware issue or software. I m on lollipop latest build available for my phone.
Is anyone else facing the same issue? Is there any way i can fix this issue.
TheRebel said:
Hello everyone,
I have recently bought a new xperia z3 D6633. Issue is, the right side of my phone's display appears darker/grayish than left side (on white/light background). Almost half of right side appears grayish. I m not sure if this is a hardware issue or software. I m on lollipop latest build available for my phone.
Is anyone else facing the same issue? Is there any way i can fix this issue.
Click to expand...
Click to collapse
Seems like a hardware issue and I would replace my phone on warranty.
To be certain, just repair your phone using Sony PC companion and see if it gets better or stays the same.
Hnk1 said:
Seems like a hardware issue and I would replace my phone on warranty.
To be certain, just repair your phone using Sony PC companion and see if it gets better or stays the same.
Click to expand...
Click to collapse
Thanks for the response. Unfortunately my phone is not in warranty, I got it wothout warranty and now having this issue. Anyway can you please tell me how to repair phone using PC companion? Last time I tried it, it flashed factory ROM again and wiped all my data. But let me check PC companion again.
To me, it also seems a hardware issue.
TheRebel said:
Thanks for the response. Unfortunately my phone is not in warranty, I got it wothout warranty and now having this issue. Anyway can you please tell me how to repair phone using PC companion? Last time I tried it, it flashed factory ROM again and wiped all my data. But let me check PC companion again.
To me, it also seems a hardware issue.
Click to expand...
Click to collapse
Follow the on-screen instructions after downloading this tool
http://support.sonymobile.com/global-en/tools/pc-companion/