[Q] Unable to receive MMS but can send - General Questions and Answers

Hey all
So for the past 5 days i have been unable to receive mms (photo and video) but able to send it perfectly fine. What could cause this?
I'm on At&t on a rooted (but not ROM'd) atrix 2. Things I have tried include resetting to default apn settings and copying my brothers pta setting off of his SGS II. Currently the HSDPA is selected on my APN. Any suggestions and help is greatly appreciated!
Sent from my MB865 using xda premium

This happened to me a few months ago, I didn't have a smartphone at the time. I could also send calls, but not receive them. I ended up solving it by taking out the sim card and putting it back in.

Related

[Q] SMS/Text not working on the Infuse

I think I know what the problem is, but I want to make double sure before I go to the AT&T store.
I recently changed over to the Infused 1.5 ROM and during the process had to take out the SIM Card due to a small issue I had. Did this about 3 days ago and phone, data, and email have been working fine.
Last night, I thought it was odd that I was not receiving text messages and asked one of my friends to try to text. Did not get anything, so I tried texting him. Still nothing. So I decided to try it in my Blackberry to see if I can text, and I still could not receive or send texts despite being able to before on this phone.
From what I have read, some people have had issues if the new batch of SIM cards gets scratched, so I am planning on going to the AT&T store to exchange the SIM card and have them test text messaging. Anyone else had any similar issues?
message center number
See if Your message center number was wiped when you installed new ROM. go to Messaging/Settings/Message Center....
If there is no number, Insert this +1 312 314 9810,
This is the message center number for ALL AT&T SIM cards.
Hope this helped.
att.com/esupport/solutionDisplay.jsp?solutionId=kb38686
Sent from my Motorola PT-550 using XDA Premium App
aisleofview said:
See if Your message center number was wiped when you installed new ROM. go to Messaging/Settings/Message Center....
If there is no number, Insert this +1 312 314 9810,
This is the message center number for ALL AT&T SIM cards.
Hope this helped.
att.com/esupport/solutionDisplay.jsp?solutionId=kb38686
Sent from my Motorola PT-550 using XDA Premium App
Click to expand...
Click to collapse
Tried it last night, did not work. Set exactly as you posted.
Exchange your sim card. Some how your message center data was wipe.
Sent from my SAMSUNG-SGH-I997 using XDA Premium App
i had the same issues when i flashed a that rom too. but a reboot fixed it. then went to stock and im back again. this time its working though
Thanks everyone for your responses. I took it to AT&T and got a new SIM card, everything seems to be working fine now.
Similar Problem- Unable to send SMS from Beanstalk Rom 4.4+
Hi,
I am getting a similar problem and I am unable to send sms from my infuse, though I am able to receive SMS. I am using a Beanstalk ROM 4.4.240-20140203.
Model No: SGH-I997
Baseband Version: I997UCLB3
Kernel Version: 2.6.35.7-I997UCLB3-CL977492-g1bc7cfe
I think the problem is that the Message Center number is not properly set in the settings, but the problem is that I am unable to find the settings to change the message center.
I have searched for the option to change the Message Center by clicking on settings of messaging app but though there are many options to change the viewing settings of SMSes but there is no option to change the SMS Center number.
I would be greatly thankful for directing me in the correct direction

OTA 2.3.4 Wind Mobile no MMS

Hey guys,
I have been trying to figure this out for quite a while now but I can not seem to fix it. I recently updated to the newest baseband 21y and with it came the OTA T-mobile flavored 2.3.4 rom. It actually works pretty nicely except for the fact that I can not get mms to work. I am from canada on the WIND network. The APN's show up appropriately,but It can not send mms or recieve mms. I have tried adding the apns again manually and I still get the same result. I have also search the G2X forums and I could not come across an answer to this particular problem. I think the rom is having trouble switching over to the MMS apn when I try to send an MMS. All the other unofficial roms I have tried have the ability to successfully send mms. If anyone can help me with this I would greatly appreciate it.
Thanks for your time.
ILL.
Bump!
This might happen to me too if I decided to flash the T-Mobile ROM.
Please help, much appreciated.
Can you describe the actual behavior when you try to send?
Sent from my LG-P999 using Tapatalk 2
Can you get online over cellular data? if so, it might be that the MMS apn information isn't right or that the device isn't being identified correctly after the update. Also when you send a MMS does there appear to be any data transferred?

[Resolved] T-mobile Messaging problem sending receiving MMS - SMS

Like the title says.
BASIC INFO
Here's some basic info. I live in NYC, have t-mobile, have experienced the issue with with my Moto X (T-mobile - aka GSM unlocked) and in the past T-mobile HTC One. both running 4.4 and 4.4.2. Using the stock apps, no third party stuff.
THE ISSUE
My MMS have been hit or missed. They all show as sent on my Moto X but don't always get received (I confirm with the people I'm sending to & check "view details")
This has been going on for like 2 months. 2 days ago, I've been getting SMS really late. for example, receiving SMS 2 days later (I check the timestamps)
TROUBLESHOOTING
So far i've done EVERYTHING lol:
factory reset
3 moto x warranty exchanges
Tried using a T-mobile HTC One
reset app caches
tried not installing any (just factory apps and settings as a controlled variable)
tried different locations (with without WiFi)
sent MMS with images below 1mb limit and even smaller just to be safe
Using new SIM cards with EACH phone
I have concluded that T-mobile has network issues they refuse to acknowledge and I plan on leaving them for a better carrier, cheaper isn't better in T-mobile's case.
Any wanna offer some wisdom, Could someone help a brother out? Thanks in advance!
Motorola (along with my own testing) has confirmed that the stock messaging app has bugs for sending receiving MMS/SMS
I am having a smiliar issue with sms and mms. I am working on a S4 clone (w/ 3G only). It use to be able to send sms to other phones. Recently, it can only send to T-Mobile carriers only. I can receive sms, mms from any other carriers. Sometimes, I can rarely send sms and mms to other carriers. Maybe once in every 20 times. Most of the time, it says "Sending..." and then auto notification saying "not send". Sometimes, the auto notification are instant (pops up right after I hit send button). I am using the stock msg app. any idea? I triple checked my APN and it goes online fine.

[Q] Tricky issues receiving MMS

I'm going nuts trying to figure out how to fix my MMS issues — maybe you guys can help. I have an unrooted N5 running 4.4.4 that is inconsistently receiving MMS messages (both photos and group texts). I'm currently using StraightTalk, though I was having the same issue with Cricket.
My APN settings are correct (from what I can figure), and sometimes I receive incoming MMS. I currently have Textra and GoSMS installed as my texting apps, with GoSMS currently as my default. Occasionally I'll receive an error in GoSMS that an MMS message was unable to be downloaded, and try as I may, I can never get the app to download and display it. However, if I open up Textra, the message will have come through there with no problem. So basically, unless I have 2 apps gathering MMS, I'll miss half of them. I only installed GoSMS after seeing it as a suggestion/solution in another forum - this was happening before I both installed. I was originally using Hangouts for SMS/MMS, which was having the same problem (and why I initially DL'd Textra).
I occasionally have issues sending out an MMS. It's a less frequent occurrence than the issues receiving, though it does happen.
I am thinking that if this was a network issue, the MMS wouldn't come through to my phone at all, so I've stopped trying to mess with my APN. Does anyone have any ideas on how to solve this?
I have Straight Talk too and been having issues with MMS i'm using 8sms. I have the old 3g sims card. what about you ?
breannesp said:
I'm going nuts trying to figure out how to fix my MMS issues — maybe you guys can help. I have an unrooted N5 running 4.4.4 that is inconsistently receiving MMS messages (both photos and group texts). I'm currently using StraightTalk, though I was having the same issue with Cricket.
My APN settings are correct (from what I can figure), and sometimes I receive incoming MMS. I currently have Textra and GoSMS installed as my texting apps, with GoSMS currently as my default. Occasionally I'll receive an error in GoSMS that an MMS message was unable to be downloaded, and try as I may, I can never get the app to download and display it. However, if I open up Textra, the message will have come through there with no problem. So basically, unless I have 2 apps gathering MMS, I'll miss half of them. I only installed GoSMS after seeing it as a suggestion/solution in another forum - this was happening before I both installed. I was originally using Hangouts for SMS/MMS, which was having the same problem (and why I initially DL'd Textra).
I occasionally have issues sending out an MMS. It's a less frequent occurrence than the issues receiving, though it does happen.
I am thinking that if this was a network issue, the MMS wouldn't come through to my phone at all, so I've stopped trying to mess with my APN. Does anyone have any ideas on how to solve this?
Click to expand...
Click to collapse
I just got my SIM card last month, so I'm pretty sure it's the new one.
thasarkastic1 said:
I have Straight Talk too and been having issues with MMS i'm using 8sms. I have the old 3g sims card. what about you ?
Click to expand...
Click to collapse
breannesp said:
I just got my SIM card last month, so I'm pretty sure it's the new one.
Click to expand...
Click to collapse
I'm currently having the same issue with a non rooted device.
I was originally with H20 (an AT&T mvno) and would have periodic issues with MMS. Both sending and receiving. I am using Google Hangouts.
I recently switched to Cricket (owned by AT&T) earlier this month (reasons unrelated), and have not been able to send or receive an MMS since. I have spent several hours on the phone with both Cricket and LG, even going into a store to have my SIM replaced. I came across this thread accidentally while looking for suggestions on the best way to do a backup before I try a factory reset as a last resort to resolve the problem.
APN has been verified correct numerous times and unfortunately, Cricket's cust service is next to useless. After two and a half weeks and numerous calls, I still have yet to hear back from a Tech Support rep. I'm not sure whose network straight talk uses, but I wonder if it's a network issue with AT&T subcarriers?
The most frustrating part is every time I talk to somewhat at Cricket cust service, they say that the Nexus 5 is not "officially supported" on their network and that it is probably a phone issue and try to sell me a new phone. When I explain that the Nexus 5 runs stock Android, they try and tell me that that might be the problem *SMH*.
Anyone else?
steelcity1 said:
I'm currently having the same issue with a non rooted device.
I was originally with H20 (an AT&T mvno) and would have periodic issues with MMS. Both sending and receiving. I am using Google Hangouts.
I recently switched to Cricket (owned by AT&T) earlier this month (reasons unrelated), and have not been able to send or receive an MMS since. I have spent several hours on the phone with both Cricket and LG, even going into a store to have my SIM replaced. I came across this thread accidentally while looking for suggestions on the best way to do a backup before I try a factory reset as a last resort to resolve the problem.
APN has been verified correct numerous times and unfortunately, Cricket's cust service is next to useless. After two and a half weeks and numerous calls, I still have yet to hear back from a Tech Support rep. I'm not sure whose network straight talk uses, but I wonder if it's a network issue with AT&T subcarriers?
The most frustrating part is every time I talk to somewhat at Cricket cust service, they say that the Nexus 5 is not "officially supported" on their network and that it is probably a phone issue and try to sell me a new phone. When I explain that the Nexus 5 runs stock Android, they try and tell me that that might be the problem *SMH*.
Anyone else?
Click to expand...
Click to collapse
Yes me too. I found out today that my G2 can't get MMS at all. I've tried tons of fixes and nothing seems to work.
No sure if anyone is still experiencing the MMS issues on Nexus 5 as I am. I have a stock, unrooted N5 running Android 4.4.4 on Tmobile. GoSMS is my default sms client. What happens totally randomly is that I COMPLETELY lose the ability to send/receive MMS picture messages (group messages that come in as MMS are unaffected). Once I lose MMS, ALL text I have which have picture messages attached change from viewable icons to blank images or "Xs". All MMS messages in go become white boxes that say "picture does not exist). It has not mattered if I have taken all other text clients off the phone and used ONLY Hangouts as the default, it still happens. This is the ONLY solution I've found to fix the issue:
1) Set Hangout as default sms client
2) Reset APNs to default (settings-->SMS-->Access Point Names--> hit three dots-->reset to default)
3) Go to main phone settings (Settings-->More-->Mobile Networks-->Access Point Names), reset to default
4) Select the APNs that your device normally uses (for me, its fast.t-mobile.com), set MMS Port to 8080 and save APN
5) go back into Hangouts, select the same APN (fast.t-mobile.com), set the MMS Port to 8080 and save APN
6) Reboot phone
Once its rebooted, if your MMS images are once again viewable in Hangouts, its fixed and you can send/receive picture messages again. You can now switch to whatever default client you chose. This has worked for me EVERY time to 'fix' the MMS issue, but what I have never figured out is WHY its happening and I can't pinpoint exactly when it started. I want to say the update to 4.4.2 may have triggered it, but I honestly can't recall. I know this wasn't ALWAYS an issue. If anyone else has any theories/ideas, I'm all ears. Its just a pain in the a** to have to reset the APNS in two spots and reboot every time this happens (I think I read that Hangouts' APN settings can override the system APN settings so that's why I reset in both spots). I've tried ONLY resetting the main phone's APN and it didn't fix the issue.
breannesp said:
I'm going nuts trying to figure out how to fix my MMS issues — maybe you guys can help. I have an unrooted N5 running 4.4.4 that is inconsistently receiving MMS messages (both photos and group texts). I'm currently using StraightTalk, though I was having the same issue with Cricket.
My APN settings are correct (from what I can figure), and sometimes I receive incoming MMS. I currently have Textra and GoSMS installed as my texting apps, with GoSMS currently as my default. Occasionally I'll receive an error in GoSMS that an MMS message was unable to be downloaded, and try as I may, I can never get the app to download and display it. However, if I open up Textra, the message will have come through there with no problem. So basically, unless I have 2 apps gathering MMS, I'll miss half of them. I only installed GoSMS after seeing it as a suggestion/solution in another forum - this was happening before I both installed. I was originally using Hangouts for SMS/MMS, which was having the same problem (and why I initially DL'd Textra).
I occasionally have issues sending out an MMS. It's a less frequent occurrence than the issues receiving, though it does happen.
I am thinking that if this was a network issue, the MMS wouldn't come through to my phone at all, so I've stopped trying to mess with my APN. Does anyone have any ideas on how to solve this?
Click to expand...
Click to collapse
two messaging apps is like,
having two firewalls apps on one computer,
their both getting in the way of each other..
---------- Post added at 09:48 PM ---------- Previous post was at 09:43 PM ----------
sitinon327 said:
No sure if anyone is still experiencing the MMS issues on Nexus 5 as I am. I have a stock, unrooted N5 running Android 4.4.4 on Tmobile. GoSMS is my default sms client. What happens totally randomly is that I COMPLETELY lose the ability to send/receive MMS picture messages (group messages that come in as MMS are unaffected). Once I lose MMS, ALL text I have which have picture messages attached change from viewable icons to blank images or "Xs". All MMS messages in go become white boxes that say "picture does not exist). It has not mattered if I have taken all other text clients off the phone and used ONLY Hangouts as the default, it still happens. This is the ONLY solution I've found to fix the issue:
1) Set Hangout as default sms client
2) Reset APNs to default (settings-->SMS-->Access Point Names--> hit three dots-->reset to default)
3) Go to main phone settings (Settings-->More-->Mobile Networks-->Access Point Names), reset to default
4) Select the APNs that your device normally uses (for me, its fast.t-mobile.com), set MMS Port to 8080 and save APN
5) go back into Hangouts, select the same APN (fast.t-mobile.com), set the MMS Port to 8080 and save APN
6) Reboot phone
Once its rebooted, if your MMS images are once again viewable in Hangouts, its fixed and you can send/receive picture messages again. You can now switch to whatever default client you chose. This has worked for me EVERY time to 'fix' the MMS issue, but what I have never figured out is WHY its happening and I can't pinpoint exactly when it started. I want to say the update to 4.4.2 may have triggered it, but I honestly can't recall. I know this wasn't ALWAYS an issue. If anyone else has any theories/ideas, I'm all ears. Its just a pain in the a** to have to reset the APNS in two spots and reboot every time this happens (I think I read that Hangouts' APN settings can override the system APN settings so that's why I reset in both spots). I've tried ONLY resetting the main phone's APN and it didn't fix the issue.
Click to expand...
Click to collapse
**com.qualcomm.qcrilmsgtunnel** is your gn0me in the engine;
where sms/ mms is *natively* transported via the native phone functions & hooks, hangouts provides the same functionality *over the top* of the carrier's route, strictly IP; call it hi-jacking in a sense, that's what you en-able hangouts to do on reboots, hijack those functions..
*SIM toolkit
*Phone/Messaging storage
*Phone
is what com.qualcomm.qcrilmsgtunnel is tied to, which hangouts, isn't..
Last update to hangouts screwed up my APN setting. ?
Sent from my Nexus 5 using Tapatalk
Idk how but messaging is working for me
Way to troll an old thread for no reason
Sent from my Nexus 5 using Tapatalk

[Completed] Imported Axon Mini can only send and receive MMS or Pictures on Wifi. Not on ATT Data

I have an Axon Mini imported into the US running on AT&T. I had to get a new sim card since my Lg G3 sim card was too big. When I went to the att store, he set my APN settings and no text messaging worked at all. People sent me messages, but nothing came through. So, I went through and added my APN settings from my Tmobile LG G3 running on AT&T. I can now receive messages, but when I receive images it says there was an error downloading and the same issue when trying to send. When I get on Wifi it works fine and I can download the older messages. I have attached screens of all my settings. Since this is my first dual sim phone, I was wondering if I did anything wrong?
shaxs said:
I have an Axon Mini imported into the US running on AT&T. I had to get a new sim card since my Lg G3 sim card was too big. When I went to the att store, he set my APN settings and no text messaging worked at all. People sent me messages, but nothing came through. So, I went through and added my APN settings from my Tmobile LG G3 running on AT&T. I can now receive messages, but when I receive images it says there was an error downloading and the same issue when trying to send. When I get on Wifi it works fine and I can download the older messages. I have attached screens of all my settings. Since this is my first dual sim phone, I was wondering if I did anything wrong?
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Click to collapse
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