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Snapped Nexus One Car Dock

My car dock has snapped at the thinnest section on top after a month of normal use. Will call HTC seeking a replacement. Has this happened to anyone else?
I also have a picture attached for your viewing pleasure.
http://lh4.ggpht.com/_AfCbT7WfuGs/S__3QnKG5PI/AAAAAAAAABA/RQYPLR_Xzpw/S640/IMG_20100528_111404.jpg

oh wow, did it snap while you flicked the little clip that holds the phone snapped in?

JHaste said:
oh wow, did it snap while you flicked the little clip that holds the phone snapped in?
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Click to collapse
I flick in and flick out quite a bit but I noticed it was broken today. So I don't know when exactly it snapped. The phone still stays in, but feels loose. But not loose enuff for it to fall out under a moderately hard braking situation. I called HTC, will be replaced under warranty. Hopefully no problems with the second one heh.

You better call back. They dont replace those. You send the old one back and they credit you and you have to buy a new one.

just got off the phone with HTC. They sent me a fedex shipping label and cross shipping a new dock to me for free. The woman was very nice and understanding. She said she had no protocols to refer because accessories replacements weren't set up in their computer but she took the time to grab a supervisor and edited a nexus one replacement form to say nexus one car dock replacement. "Much success, very nice!" -the great philosopher Borat

had htc not been willing to replace i was gonna suggest good old super glue lol

A little epoxy can wotk wonders.

Try using some adhesive... doesn't seem to be a big damage...

Dust Under the Screen

Well, guess what? My MT4G is about five hours old and there is already a spec of dust under the screen. On the phone with T-Mobile right now to do a swap. Why can't HTC figure out this dust issue? How hard is it to glue a phone together?
Update: T-Mobile had no problem swapping it for a brand new device because it was so new. Even after that dust under the screen is covered under the one year warranty.

I would just return it, I doubt that many have this problem.
Sent from my HTC Glacier using XDA App

Arcadia310 said:
I would just return it, I doubt that many have this problem.
Sent from my HTC Glacier using XDA App
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A new one is on the way. I'm hoping this is not like my Nexus. Either way, that's what warranties are for.

AndroidAppCritic said:
A new one is on the way. I'm hoping this is not like my Nexus. Either way, that's what warranties are for.
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Are we talking about extended warranty here? If so, sorry to burst your bubble, but the regular one year manufacturer's warranty will cover this also -- without having to shell out that extra $6 a month

I had grey specks under my screen and I made her the exchange the phone.. the sales girl (a teen ager!) said she didnt see anything, but when I showed it to her in the sun she said "I would never notice that" (like I as being anal! LOL!)
It was the WHITE version...

I've seen other reports of this too. Best to inspect well upon receipt or in store before leaving.
Mine appears to have an issue with the FFC - it looks to be off center to the right. Works fine, but a QC issue for a phone the caliber of this and not impressive for HTC.
Sent from my HTC Glacier using XDA App

I had a single spec of dust under the screen, upper left corner. the girl in the store saw it as soon as I showed a white screen. exchanged it for a new one right in the store, no questions asked.
manufacturing defect? I guess. hope the screen doesn't have some gap that allows in lint because I carry the thing in my pocket all the time.

yep...got a mytouch 4g/hd today aswell. didnt get a chance to play with it until now, about 6 hours later. Smack dab in the middle was what i thought was a dead pixel. upon further inspection its a particle of dust or whatever. super super annoying. i have to exchange the phone and hope this one doesnt have this problem.
any way of removing this foreign particle w/o voiding anything?

lghorn said:
I've seen other reports of this too. Best to inspect well upon receipt or in store before leaving.
Mine appears to have an issue with the FFC - it looks to be off center to the right. Works fine, but a QC issue for a phone the caliber of this and not impressive for HTC.
Sent from my HTC Glacier using XDA App
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Click to collapse
Mine is the same, but it doesn't bother me.

I got my mt4g yesterday. First thing I did was look for dust under the screen. Had another mt4g on the way within an hour of getting my first one. The bad part is I got my phone direct from Tmobile so I have to wait for it to arrive. On the brightside they did free express this time.

Anyone got any images showing this? I dont see anything on mine but its only a few hours old and I got it late at night and I'm so tired I'm not even inspecting it that much at the moment. Will go over it tomorrow.

i use to work on LCDs. Basically the clean room wasn't that clean when they were putting on the polarized layer. There is not anything practical you can do to fix it.
Anyone know who the OEM for the LCDs are?

never had that problem with any of my htc's
Sent from my HTC Glacier using XDA App

DarkAgent said:
Are we talking about extended warranty here? If so, sorry to burst your bubble, but the regular one year manufacturer's warranty will cover this also -- without having to shell out that extra $6 a month
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I never buy the extended warranty but I do get insurance. Considering how many times I've used it, it's been worth it.

Trump said:
i use to work on LCDs. Basically the clean room wasn't that clean when they were putting on the polarized layer. There is not anything practical you can do to fix it.
Anyone know who the OEM for the LCDs are?
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No this is a QC issue. There are gaps between the metal bezel that surrounds the glass and the rubbery material that covers up the sides of the phone. The dust/lint that got under my screen was definitely from the device being in my pocket.
I solved this by getting a nice case from T-Mo ($35 but it's sexy) to cover the exposed area. Haven't had a problem since.

I was going to get a mytouch 4g to play with until the nexus s came out. I played with one at t-mobile store and nothing really impressed me. After reading the mytouch 4g thread it sounds like HTC is still making crappy phones. Sounds like the same N1 issues all over again. We used hairdryer to heat up the glass then press the screen back down. I had to do this will all three of my N1's.

shep211 said:
I was going to get a mytouch 4g to play with until the nexus s came out. I played with one at t-mobile store and nothing really impressed me. After reading the mytouch 4g thread it sounds like HTC is still making crappy phones. Sounds like the same N1 issues all over again. We used hairdryer to heat up the glass then press the screen back down. I had to do this will all three of my N1's.
Click to expand...
Click to collapse
Crappy phone? It's one of the best Android phones out right now. There are a FEW people having issues. Happens with every cell. Guess the MT4G isn't for you. I'm loving it!

I also have found a spec of dust it doesn't bother me but I'm worried that it'll get worse over time
Sent from my HTC Glacier using XDA App

I have the tiniest, most annoying lint particle underneath my screen. As of now it is located far left. Seems as if it could make its way to smack dab in the center of my screen though. Kinda sucks but its so tiny you only notice it in full contrast to a white background if you really focus.

a single grey speck of dust in the top right corner, near the clock. Thought it was a dead pixel, but its there even when the phone is off. can only see it if I look really hard into that spot

[INFO] Lense cover confirmed

Just been into phones4u and I can confirm the lense cover is different to the vodafone one I saw on Friday.... the voda one had an almost flush lense cover where as the
P4u phone didn't have a lense cover...
Thought I'd let everyone know asap
Sent from my HTC Desire using XDA App

I warned p4u that it was missing the lense and that they probably have a dodgy batch.... you can clearly see that the lense is missing.. .
Sent from my HTC Desire using XDA App

Could you not have posted this in the other thread? This kind of crap makes it hard to find anything in the forum. Also, my vodafone Sensation has a recessed camera, no flush casing.

Then yours is missing the lense cover that's meant to be on the case..... I'm sorry for making a new thread but personally I'd be happy to know this news if I didn't already know
Sent from my HTC Desire using XDA App

Why exactly would it be missing? HTC wouldn't send out a phone with such a GLARING error if it really was an issue.
People have said in the other thread, that all demo devices have covers, but devices we have don't. If you look at, where is the cover meant to go? That black ring inside the case is almost flush with the back of the case.

The phone vodafone let me play with was straight out the box. It was about 1/3mm indented within the case.
I'm not lying I just thought people ought to know. I'm going to there stored on Monday to get it and will maker sure it has the lense cover.
Sent from my HTC Desire using XDA App

Barff1984 said:
The phone vodafone let me play with was straight out the box. It was about 1/3mm indented within the case.
I'm not lying I just thought people ought to know. I'm going to there stored on Monday to get it and will maker sure it has the lense cover.
Sent from my HTC Desire using XDA App
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Click to collapse
Any photo to confirm?
Like I said, I highly doubt HTC would send out devices with such a massive flaw.

No but I can safely say the phone p4u showed me whilst they checked it was unlocked for me, had a lack of lense composers to the one vodafone showed me on Friday after opening a fresh box for me. Definitely going to vodafone tomorrow to get it as I think the lense cover with be beneficial with time.
Tl;dr. There is definitely a difference from the phones I saw.
Sent from my HTC Desire using XDA App

It hasnt actually been confirmed by vodafone or htc, your just giving your findings.
As far as I can see, no retail boxed sensation has the lens cover flush with the case.
It only seems to be demo phones that do. Perhaps early production models, used for demo only.

I'll get it tomorrow and show you... I'm not complaining nor am I from another board here to slate the sensation... I'm just reporting my findings as its something I'd like to know if I was missing a lense cover from a phone i just bought. The phone I was shown from vodafone was straight out of the box and not a demo.
Sent from my HTC Desire using XDA App

What I dont get is how there could be so many phones without it. Its not like it even looks like its missing from my phone, it looks to be designed that way, there is no room to fit an extra lens over the hole.
:S

alexp999 said:
What I dont get is how there could be so many phones without it. Its not like it even looks like its missing from my phone, it looks to be designed that way, there is no room to fit an extra lens over the hole.
:S
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Click to collapse
^I agree with this.

Well, I hope you're not disappointed and find one with a lens cover. But also be ready in the eventuality that the design was changed.
Personally I think the only lens covers which are beneficial are sliding lens covers. Glass ones can get scratched and sure that protects the lens, but the only way to benefit from that protection is to remove the battery cover because if not you're still taking pictures through the scratches. And who wants to take off the cover every time they take a picture?

Please don't think I made this thread purely to spark an argument... it was not the intention if it seems that way. I'm just letting people know that there is definitely as difference.
I've had a bit of time to read peoples comments and am definitely getting the phone tomorrow regardless
Sent from my HTC Desire using XDA App

Barff1984 said:
Please don't think I made this thread purely to spark an argument... it was not the intention if it seems that way. I'm just letting people know that there is definitely as difference.
I've had a bit of time to read peoples comments and am definitely getting the phone tomorrow regardless
Sent from my HTC Desire using XDA App
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I dont think you are trying to spark an argument, just finding it hard to believe there is a fault thats all.
I'm going to be interested to see what your replacement is like and what we hear back from vodafone and htc about the issue.

If it's recessed but edges are sealed that is even better option than if it was levelled with cover, don't you think? Less of a chance of scratching it.

tinky1 said:
If it's recessed but edges are sealed that is even better option than if it was levelled with cover, don't you think? Less of a chance of scratching it.
Click to expand...
Click to collapse
that's what i mean! this is how the vodafone was that i saw on Friday...the case had the lense and it was ever so slightly recessed but it was all sealed.
The one from Phones4U didn't have the case lense, was about 1mm recesssed and Thought to myself dust will get in there a lot more and IF it got scratched, then you most likely need to pay more to fix.
thinking about going into to town at 9am tomorrow to get it from voda so i can spend all day playing with it whilst at work. Pretty sure this is the right phone for me. must admit...the main screen looks great have the curved edges

ok..my last post about this issue until i get the phone for myself tomorrow
I've just watched the slashgear unboxing vid and I'm 100% sure that the one he's carrying is the same one that was shown to me in Phones4u, where as the one i was shown in Vodafone definitely had a sealed lens cover on the rear casing...which would stop dust getting into the camera lens/battery area/chasis.
Can anyone who got it from Vodafone confirm this? I know a letter has been sent out to HTC about this, I'm personally just thinking about other people that are missing the lens, as i really think it's a faulty batch. The phone, when i played with it in P4U really did seem like it was missing the lens and didn't look complete without it.

This video shows a lens cover. Skip to 3:20, also at 4:10. You'll see the reflections.
http://www.youtube.com/watch?v=s-yRVxCvv7c
Again, don't know where he got the phone, but he posts here, so should be able to find out.

That video, 4:10, reflection isn't in the surface of the phone...there is no lens cover on that handset...but there isn't on mine either!

Sensation Back Cover paint/color coming off problems (Pics Added)

Well I just wanted to share with everyone my experience with the back cover and the color coming off after 1 1/2 weeks from the retail box. When I called HTC they did not give me any problems and sent me a new one.
I have kept the phone on Micro-Fiber cloths and what short time it is in a case it is in the T-Mobile sleeve for the Sensation which is soft inside. So I know it is not my use which caused it, the case is possible but I doubt it.
Bottom line is I think their could be some paint/color issues with the back cover so keep a watch for it and if you notice it call HTC and get a replacement.
So has anyone else experienced this? Please leave your comments.
Here is a couple of pictures of mine. You can see the area where the color is coming off just to the right and a little below the camera opening.

It looks like normal wear and tear from the body oils on your hands. I hope that isn't the case and their was some real issue. If this "issue" happens again I probably wouldn't ask for another case personally. On the bright side you can probably sell that other case for like $40 right now.
Sent from my HTC Sensation 4G using XDA Premium App

Same thing happened to me the first week I had the phone... I returned mine to T-Mobile for another one. Glad to see I wasn't the only one! Good luck with the replacement cover.

BonesRed said:
It looks like normal wear and tear from the body oils on your hands. I hope that isn't the case and their was some real issue. If this "issue" happens again I probably wouldn't ask for another case personally. On the bright side you can probably sell that other case for like $40 right now.
Sent from my HTC Sensation 4G using XDA Premium App
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Well I would agree with you if it had been 6 months, but not 12 days. Maybe I have atomic hands LOL

bobsbbq said:
Well I would agree with you if it had been 6 months, but not 12 days. Maybe I have atomic hands LOL
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LOL yeah I guess! I never touch my actual phone though so I wouldn't know =)
Sent from my HTC Sensation 4G using XDA Premium App

Maybe having it in your pocket is rubbing it away..
Sent from my HTC Sensation 4G using XDA App

leyvatron said:
Maybe having it in your pocket is rubbing it away..
Sent from my HTC Sensation 4G using XDA App
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No when it leaves the micro fiber cloth it goes in to the slip pouch. I'm very protective of my phones and I will never put one of my phones in my pocket unprotected.
Other phones I have like the thunderbolt and MT4G I have never had this problem.
I just hope the new case holds up better.

Happened with my XPERIA X1 (made by HTC), happened to my N1, and now it will probably happen to my Sensation. Good to know.

Perhaps it's the skip pocket and the constant slipping in and out of something that fit's so tightly.
Sent from my HTC Sensation 4G using XDA Premium App

BonesRed said:
Perhaps it's the skip pocket and the constant slipping in and out of something that fit's so tightly.
Sent from my HTC Sensation 4G using XDA Premium App
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Perhaps but the slip case is from T-Mobile and for the sensation and is lined with a soft material. And I mean how many times I could have taken it in and out over 12 days period is, well not that many times as while I'm working I use my work phone.
I might try a different case on this new back cover to see if it makes a difference.

I feel like all phone covers with this surface will be rubbed off eventually

I am having the same problem. I've had the phone 3 weeks, and it is looking pretty bad. It only seems to affect the top third of the case. I'll try calling HTC...
btw, I am also using the t-mobile slip case...

Good thing I got a cover for it to avoid this. Although this does look like normal wear and tear.

asj2583 said:
Good thing I got a cover for it to avoid this. Although this does look like normal wear and tear.
Click to expand...
Click to collapse
You think this looks like normal wear and tear for a 12 day old phone? I would agree if the phone was older maybe but if the paint is coming off this quick after purchase I just can't see it being normal. Also this phone has been in a case when not on my micro fiber cloth.

I think it's your atomic hands. Or too much Texas BBQ!
I've had mine 35 days now and no visible wear on the cover. I have ZERO protection on my phone and it's either in my cheap holster during work or taking up it's solo pocket location in my jeans/shorts. My holster interior is not really that soft and I holster the phone a ****load throughout the day. Honestly... I would expect my phone to have a lot of wear already. I've been in love with the sexy feel of this phone since day one and find myself holding and caressing it sometimes even when I'm not using it.
Not sure if that helps or not but due to my holster and my almost perverse fascination with the feel of this device I would expect to see some wear on mine.

Exact reason I got my tpu Case. Need to keep the resale value up.
Sent from my HTC Sensation 4G using XDA Premium App

Matt1408 said:
Happened with my XPERIA X1 (made by HTC), happened to my N1, and now it will probably happen to my Sensation. Good to know.
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Click to collapse
I'm pretty sure the xperia x1 was made by Sony not htc
Sent from my HTC Sensation 4G using XDA App

I got my sensation fully covered by zagg shield and mine had been perfectly protected by that so maybe you think about in investing in a fully body shield
Sent from my HTC Sensation 4G using XDA App

tbubba said:
I'm pretty sure the xperia x1 was made by Sony not htc
Sent from my HTC Sensation 4G using XDA App
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No it was definitely made by HTC, just sold by Sony. Because Sony could never produce a decent device. And THAT phone had a problem with its backcover, horrible I finished with rubbing ALL the color off, basically turning the black model into a silver model Looked as if it were new. But I think that's kinda hard to do with the Sensation because there are electronics in the cover. Or is it just metal parts for the antenna?

Firefall! said:
No it was definitely made by HTC, just sold by Sony. Because Sony could never produce a decent device. And THAT phone had a problem with its backcover, horrible I finished with rubbing ALL the color off, basically turning the black model into a silver model Looked as if it were new. But I think that's kinda hard to do with the Sensation because there are electronics in the cover. Or is it just metal parts for the antenna?
Click to expand...
Click to collapse
I also had X1 and the exact same thing happened to me. The cover changed the color from black to silver

LF back cover

Hi,
I'm wondering if anyone has an extra back cover for their HTC Sensastion 4G they would kindly send me. Maybe you've upgraded to the "Beats" back cover or something.
I'm having reception issues with mine, especially when holding the phone in my hand. So bad that I'm dropping calls in my house when I've never had reception issues with any other phone. I'm hoping another back cover (contains the antennas) will help.
I tried lightly sanding the GSM contacts on mine and that may have made matters even worse (hard to tell).
Cheers

cover the contacts in aluminium foil.
Works for me and its cheap

azzledazzle said:
cover the contacts in aluminium foil.
Works for me and its cheap
Click to expand...
Click to collapse
Really? I have a whole thread on that, and didn't really seem to work. Pics of your setup?
http://forum.xda-developers.com/showthread.php?t=1530203

Yeah, Or at least i think it seems to work... maybe a placebo effect lol.
Just rip of a little bit of foil and mould it over the contacts on the back casing, Gently put the phone back in not to move the foil off the contacts and job done !!
try it. Its not ideal and its not perfect but it seems to give me that extra 1-2 bars

Flyview said:
Hi,
I'm wondering if anyone has an extra back cover for their HTC Sensastion 4G they would kindly send me. Maybe you've upgraded to the "Beats" back cover or something.
I'm having reception issues with mine, especially when holding the phone in my hand. So bad that I'm dropping calls in my house when I've never had reception issues with any other phone. I'm hoping another back cover (contains the antennas) will help.
I tried lightly sanding the GSM contacts on mine and that may have made matters even worse (hard to tell).
Cheers
Click to expand...
Click to collapse
It's unlikely someone will just give you a back cover. These things go for ~$40. I think they're about $20-30 now, so check those out if you'd like on ebay

I just tried it (with either side of the aluminum foil contacting). It makes reception worse for me. Oh, didn't realize they're worth so much.

Call HTC! Seems like a warranty issue to me, they'll send you one right away.

cdstewart said:
Call HTC! Seems like a warranty issue to me, they'll send you one right away.
Click to expand...
Click to collapse
Yea I'll have to try that tomorrow.
Sent from my Sensation using XDA

Maybe someone who's buttons fell out and received a new one can send me their old one?
I called HTC and they were about to send me a new cover. When they realized I am in Canada they suddenly said they don't have that part and that I need to go buy one :|

On sale now for 17.98
http://www.all4cellular.com/catalogsearch/result/?q=htc+sensation&cat=&x=0&y=0