Sensation Back Cover paint/color coming off problems (Pics Added) - HTC Sensation

Well I just wanted to share with everyone my experience with the back cover and the color coming off after 1 1/2 weeks from the retail box. When I called HTC they did not give me any problems and sent me a new one.
I have kept the phone on Micro-Fiber cloths and what short time it is in a case it is in the T-Mobile sleeve for the Sensation which is soft inside. So I know it is not my use which caused it, the case is possible but I doubt it.
Bottom line is I think their could be some paint/color issues with the back cover so keep a watch for it and if you notice it call HTC and get a replacement.
So has anyone else experienced this? Please leave your comments.
Here is a couple of pictures of mine. You can see the area where the color is coming off just to the right and a little below the camera opening.

It looks like normal wear and tear from the body oils on your hands. I hope that isn't the case and their was some real issue. If this "issue" happens again I probably wouldn't ask for another case personally. On the bright side you can probably sell that other case for like $40 right now.
Sent from my HTC Sensation 4G using XDA Premium App

Same thing happened to me the first week I had the phone... I returned mine to T-Mobile for another one. Glad to see I wasn't the only one! Good luck with the replacement cover.

BonesRed said:
It looks like normal wear and tear from the body oils on your hands. I hope that isn't the case and their was some real issue. If this "issue" happens again I probably wouldn't ask for another case personally. On the bright side you can probably sell that other case for like $40 right now.
Sent from my HTC Sensation 4G using XDA Premium App
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Well I would agree with you if it had been 6 months, but not 12 days. Maybe I have atomic hands LOL

bobsbbq said:
Well I would agree with you if it had been 6 months, but not 12 days. Maybe I have atomic hands LOL
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LOL yeah I guess! I never touch my actual phone though so I wouldn't know =)
Sent from my HTC Sensation 4G using XDA Premium App

Maybe having it in your pocket is rubbing it away..
Sent from my HTC Sensation 4G using XDA App

leyvatron said:
Maybe having it in your pocket is rubbing it away..
Sent from my HTC Sensation 4G using XDA App
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Click to collapse
No when it leaves the micro fiber cloth it goes in to the slip pouch. I'm very protective of my phones and I will never put one of my phones in my pocket unprotected.
Other phones I have like the thunderbolt and MT4G I have never had this problem.
I just hope the new case holds up better.

Happened with my XPERIA X1 (made by HTC), happened to my N1, and now it will probably happen to my Sensation. Good to know.

Perhaps it's the skip pocket and the constant slipping in and out of something that fit's so tightly.
Sent from my HTC Sensation 4G using XDA Premium App

BonesRed said:
Perhaps it's the skip pocket and the constant slipping in and out of something that fit's so tightly.
Sent from my HTC Sensation 4G using XDA Premium App
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Click to collapse
Perhaps but the slip case is from T-Mobile and for the sensation and is lined with a soft material. And I mean how many times I could have taken it in and out over 12 days period is, well not that many times as while I'm working I use my work phone.
I might try a different case on this new back cover to see if it makes a difference.

I feel like all phone covers with this surface will be rubbed off eventually

I am having the same problem. I've had the phone 3 weeks, and it is looking pretty bad. It only seems to affect the top third of the case. I'll try calling HTC...
btw, I am also using the t-mobile slip case...

Good thing I got a cover for it to avoid this. Although this does look like normal wear and tear.

asj2583 said:
Good thing I got a cover for it to avoid this. Although this does look like normal wear and tear.
Click to expand...
Click to collapse
You think this looks like normal wear and tear for a 12 day old phone? I would agree if the phone was older maybe but if the paint is coming off this quick after purchase I just can't see it being normal. Also this phone has been in a case when not on my micro fiber cloth.

I think it's your atomic hands. Or too much Texas BBQ!
I've had mine 35 days now and no visible wear on the cover. I have ZERO protection on my phone and it's either in my cheap holster during work or taking up it's solo pocket location in my jeans/shorts. My holster interior is not really that soft and I holster the phone a ****load throughout the day. Honestly... I would expect my phone to have a lot of wear already. I've been in love with the sexy feel of this phone since day one and find myself holding and caressing it sometimes even when I'm not using it.
Not sure if that helps or not but due to my holster and my almost perverse fascination with the feel of this device I would expect to see some wear on mine.

Exact reason I got my tpu Case. Need to keep the resale value up.
Sent from my HTC Sensation 4G using XDA Premium App

Matt1408 said:
Happened with my XPERIA X1 (made by HTC), happened to my N1, and now it will probably happen to my Sensation. Good to know.
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Click to collapse
I'm pretty sure the xperia x1 was made by Sony not htc
Sent from my HTC Sensation 4G using XDA App

I got my sensation fully covered by zagg shield and mine had been perfectly protected by that so maybe you think about in investing in a fully body shield
Sent from my HTC Sensation 4G using XDA App

tbubba said:
I'm pretty sure the xperia x1 was made by Sony not htc
Sent from my HTC Sensation 4G using XDA App
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Click to collapse
No it was definitely made by HTC, just sold by Sony. Because Sony could never produce a decent device. And THAT phone had a problem with its backcover, horrible I finished with rubbing ALL the color off, basically turning the black model into a silver model Looked as if it were new. But I think that's kinda hard to do with the Sensation because there are electronics in the cover. Or is it just metal parts for the antenna?

Firefall! said:
No it was definitely made by HTC, just sold by Sony. Because Sony could never produce a decent device. And THAT phone had a problem with its backcover, horrible I finished with rubbing ALL the color off, basically turning the black model into a silver model Looked as if it were new. But I think that's kinda hard to do with the Sensation because there are electronics in the cover. Or is it just metal parts for the antenna?
Click to expand...
Click to collapse
I also had X1 and the exact same thing happened to me. The cover changed the color from black to silver

Related

Case with kickstand other than OEM?

Sorry for yet another thread on cases, was wondering if anyone has found a G2 case with a kickstand other than the clear and black ones by the OEM. I've had the black one for a few months and the case to the front has already broken. Stand is kind of a dealbreaker for me as my phone's been my main source of entertainment the last month or so (my apartment was robbed of tv, computer etc and I'm still saving up for replacements).
Sent from my HTC Vision using XDA App
geeze man, I really do feel for you and I hope everything in the future goes well. But with the case, I would look on eBay, and or Amazon if you haven't yet. There always seems to be more stuff on those sites. I thought I saw a body glove case with a stand, but I wouldn't bet on it.
Sent from my HTC Vision using XDA App
geckobear said:
Sorry for yet another thread on cases, was wondering if anyone has found a G2 case with a kickstand other than the clear and black ones by the OEM. I've had the black one for a few months and the case to the front has already broken. Stand is kind of a dealbreaker for me as my phone's been my main source of entertainment the last month or so (my apartment was robbed of tv, computer etc and I'm still saving up for replacements).
Sent from my HTC Vision using XDA App
Click to expand...
Click to collapse
I would save up for a gun and a deadbolt first.
Thanks guys. I actually have the body glove one, its what I got thru T-Mobile. The part that goes over the top is what broke. I've tried Amazon with no luck, but ill try eBay now.
Deadbolt didn't do anything
Sent from my HTC Vision using XDA App
I don't know if they still have one, but otterbox ran a special where you got a free stand when you ordered a case. Looks great and the g2 sits nice even when in the case.
Sent from my T-Mobile G2 using XDA App
Something Dan taught me...
The battery cover makes a good kickstand
MacaronyMax said:
Something Dan taught me...
The battery cover makes a good kickstand
Click to expand...
Click to collapse
Elaborate pleaseee

Sensation. Sturdy Device?

I'm still not convince sensation being sturdy device. Can sensation users share their horrible accidents with their sensation? Did your phone make it? is it still alive like nothing happen?
Sent from my HTC Desire using XDA App
I'm pretty disappointed.... The battery cover (bottom right) is loose, and getting worse. So when I type the phone kind of gives a bit, and makes a slight creaking noise.
Most likely returning for new this weekend.
Sent from my HTC Sensation 4G using XDA App
Last device did creek...exchanged at Walmart and its all good now.
Sent from my HTC Sensation 4G using XDA Premium App
I've never had the "creak" that some people have. Then again, I've never used this without it's case....which I'm sure holds it tight.
Just one of the many inherent risks with purchasing any device.
I must say the device feels really solid. In fact I find it much more solid than my MT4G. I have not dropped it if that's what your asking. I don't have any loose feeling or creaking in mine.
I literally dropped my phone three times last night at the bar and I have no visible marks. Gut wrenching but I'm glad to see that it can take a drop. Kudos to HTC.
Sent from my HTC Sensation 4G using XDA Premium App
Lord knows we have all been there!
jonathan3579 said:
I literally dropped my phone three times last night at the bar and I have no visible marks. Gut wrenching but I'm glad to see that it can take a drop. Kudos to HTC.
Sent from my HTC Sensation 4G using XDA Premium App
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Click to collapse
Sent from my HTC Sensation 4G using XDA App
I would say that its a sturdy device... Very nicely built...
The first one I had which I returned for dust under the screen, I dropped at a bar (this seems to be a commonality) and kicked it simultaneously across the floor. Ran to pick it up and it was still as good as new
i was traveling recently and had it on my lap. i stepped out of the truck(F150) and it fell onto the asphalt and slid sum..all i could find damage wise was a little nick in the corner. size of a pin hole. i thought for sure i had road rash and a cracked screen. this was without the cover i have on it now.
held up great!!
If I press the screen hard (not damaging hard) you hear a creek. I dropped it, being drunk, and the grey "metal" is plastic so it removed the paint. Just a tiny drop sized thing. It's a sturdy phone overall. Reminds me of the mytouch 4g and nexus one.
Sent from my HTC Sensation 4G using Tapatalk
Sounds like we Sensation owners love to drink, haha.
Sent from my HTC Sensation 4G using XDA Premium App
EmceeGeek said:
If I press the screen hard (not damaging hard) you hear a creek. I dropped it, being drunk, and the grey "metal" is plastic so it removed the paint. Just a tiny drop sized thing. It's a sturdy phone overall. Reminds me of the mytouch 4g and nexus one.
Sent from my HTC Sensation 4G using Tapatalk
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Yea, my second unit had the same creak issue and I just returned it to Walmart. I couldn't deal with it, especially on such a beautiful phone. I'm really anal bout my phones. My one year old HD2 still looks like it came from the factory, no shiitin! I'll be getting a new unit through customer care once they fkin replenish their warehouse.
Sent from my HTC HD2 using XDA Premium App
Tough phone
I hit mine off a pool table with a pint glass and it slid across a slate tile floor(screen down) and still looks like new.
I was recording a video on mine and a friend waved her hands frantically, and catapulted my sensation out of my hands where it landed about 3 or 4 meters away on concrete. Not a blemish on the device and it actually managed to continue recording video throughout the trauma!
Sent from my HTC Sensation Z710e using XDA App
I went to a friends party and we were comparing phones, he has the mt4g, and we were both pretty drunk. We both somehow accidentally dropped our phones and my sensation, with no case, had no damage at all. His mt4g, with a case, has a completely shattered screen.
Sent from my HTC Sensation 4G using XDA App
mike2518 said:
Yea, my second unit had the same creak issue and I just returned it to Walmart. I couldn't deal with it, especially on such a beautiful phone. I'm really anal bout my phones. My one year old HD2 still looks like it came from the factory, no shiitin! I'll be getting a new unit through customer care once they fkin replenish their warehouse.
Sent from my HTC HD2 using XDA Premium App
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Click to collapse
I have the creak issue and it changes where it creaks each time I take the back of the phone off and put it back on again.
familyhousing said:
I was recording a video on mine and a friend waved her hands frantically, and catapulted my sensation out of my hands where it landed about 3 or 4 meters away on concrete. Not a blemish on the device and it actually managed to continue recording video throughout the trauma!
Sent from my HTC Sensation Z710e using XDA App
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Click to collapse
Post the video!
i haven't had an accident with it but , i don't know, to my eyes it looks fragile. but hey i come from a hd2. you can kill a man with that MOFO. lol
I dropped mine from standing on the asphalt, and it has a pretty good size chip in the paint, but other than that nothing. Dropped my mt4g from lower and cracked the screen. Pretty sturdy imo
Sent from my HTC Sensation 4G using XDA Premium App

HTC Sensation Otter Box Coming SOON!!! $34.95

WOOT!!!! about damn time!! @[email protected]
http://www.otterbox.com/HTC-Sensation-4G-Commuter-Series-Case/HTC4-SENSA-20-E4OTR_A,default,pd.html
Uh oh i dont see the vent holes tho -_-
is that going to be an issue?
why are they releasing it without holes for the rest of the antenna?
my cheap tpu case has all the holes... wtf otterbox?
Looks nice but missing holes. It looks like they have a little door that protects the mini usb. Sweet!!!!! Hope they fix the holes on back. Not the end of the world tho. Just drill them out.
Sent from my HTC Sensation 4G
I have a case without any of the holes and I find no problem at all. also i think the girth of it fixed my death grip issues too.
He said girth you probably are fine. Guess you dont record guitar into your phone or need your mic then
Sent from my HTC Sensation 4G
Sent from my HTC Flyer P512
This looks very nice, might order one when it comes out.
Sent from my HTC Sensation 4G
i used htc casemate tough case with no holes and the antenna or signal didnt drop at all even wifi... so i guess it's not an issue ?
MxFadzil92 said:
i used htc casemate tough case with no holes and the antenna or signal didnt drop at all even wifi... so i guess it's not an issue ?
Click to expand...
Click to collapse
What happened with the noise cancellation mic then?
So if you look at the photo of the back of the case you will see that the mic for noise cancellation is exposed.
Sent from my HTC Sensation 4G using XDA Premium App
kitchencop said:
So if you look at the photo of the back of the case you will see that the mic for noise cancellation is exposed.
Sent from my HTC Sensation 4G using XDA Premium App
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Click to collapse
Yes, the back mic hole is exposed. And the others do not need to be exposed. In fact, it probably helps to present a build up of dust by not exposing them.
Sent from my HTC Sensation 4G using XDA Premium App
I don't understand why people get excited for these commuter cases. The corners are barely protected and the case eventually ends up stretching. I've owned 3 between my Nexus One and myTouch 4G and it's the same thing every time. It's the Defender series people should be excited about. Those are some serious cases.
I also prefer a hard case rather then these commuter cases. I got the Mobi hard case and love it it has a nice feel and the phone is really protected.
Yeah those holes have absolutely nothing to do with cell reception. I believe you will find TPU cases reduces your cell reception. Install a cell reception graphing app like OpenSignal and see for yourself. Mine is laying in the corner on the floor (where I last chunked it) only because I have yet desired to expend the energy needed to throw that garbage in the trash.
I am ashamed that such a predominant company would make such a fantastic phone with such a weak design for the antenna.
awesome, what holster can be used with this? Do they sell a compatible holster?
now available
I bought one and unfortunately I have been getting many complaints about the microphone being muffled. Can anyone give advice about another good hard case? Maybe something a little more beefy.
Sent from my HTC Sensation 4G using XDA App

[Q] glass issues

has anyone had issues with the glass on the sensation shattering on very low impact?
patsplantes said:
has anyone had issues with the glass on the sensation shattering on very low impact?
Click to expand...
Click to collapse
It is always a question of luck... I haven´t heard any complaints about the glass beeing not strong enough.
you could do a quick test and smash it with a hammer (just not too much power on the smashing ) if it doesn't break your all good. if it does. your not one of the lucky guys.
vitusdoom said:
you could do a quick test and smash it with a hammer (just not too much power on the smashing ) if it doesn't break your all good. if it does. your not one of the lucky guys.
Click to expand...
Click to collapse
One test is rather not make my phone endure.however I do believe the angle it drops and the surface it hits is a deciding factor.
Sent from my HTC Sensation 4G using XDA App
Galaxa12 said:
One test is rather not make my phone endure.however I do believe the angle it drops and the surface it hits is a deciding factor.
Sent from my HTC Sensation 4G using XDA App
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Click to collapse
what did it hit anyway? spikey rock?
LOL mine is fine. I have dropped it several times and it seems to be durable.
Sent from my HTC Sensation 4G using XDA App
Just seems More prone to scratching than my HD2.
Sent from my HTC Sensation 4G using XDA App
I've dropped my phone like 5 times from a pretty reasonable height. I have some scuffs on the cover, but no cracks on the screen.
Go buy a case. I propose to use casemate tough case. Some protection will never hurt u ;d
Sent from my HTC Sensation Z710e using XDA App
In my experience with smartphones the screen pretty much ALWAYS breaks when it is dropped face down,My mate has has 3 on his desire all of them falling off his lap when he gets out of the car.Iphones i've repaired have been dropped face on too and my old legend had the same fate
Thsnks for the tips but i accidentslly dropped mine from less than a foot off the ground and the glass shattered
sent from my htc sensation 4g

[Q] Plastic ring around the camera

The plastic ring around the camera is making a creaking noise. My first one had the same issue along with creaky ear piece grill. So I exchanged it and amazon sent me a second one. After a while the second phone seems to have the same issue.
Just wondering how everybody else's phones are holding up. It's really annoying sometimes and I really don't want to exchange this for a third piece and then slowly have the same issue on that one too.
chaitoo said:
The plastic ring around the camera is making a creaking noise. My first one had the same issue along with creaky ear piece grill. So I exchanged it and amazon sent me a second one. After a while the second phone seems to have the same issue.
Just wondering how everybody else's phones are holding up. It's really annoying sometimes and I really don't want to exchange this for a third piece and then slowly have the same issue on that one too.
Click to expand...
Click to collapse
First of all I think the ring is aluminum. Also the way the device has been manufactured, it will have some creaks. Still a very sturdy phone. If you'd like, you can take it apart and reglue it back together with gorilla glue and it may solve the creaks
Please don't use gorilla glue on your phone... It foams up brown.
Sent from my HTC One X using xda premium
ECEXCURSION said:
Please don't use gorilla glue on your phone... It foams up brown.
Sent from my HTC One X using xda premium
Click to expand...
Click to collapse
Sorry, but LOL.
Sent from my HTC One X using Tapatalk 2
Nope its plastic It feels like its pretty high quality though
And mine is very sturdy
seh6183 said:
First of all I think the ring is aluminum. Also the way the device has been manufactured, it will have some creaks. Still a very sturdy phone. If you'd like, you can take it apart and reglue it back together with gorilla glue and it may solve the creaks
Click to expand...
Click to collapse
Nominating this for the "Worst idea ever" category.
I'm still trying to figure out how the creeking was discovered. I've never even touched that ring.
Edit: until now
Sent from my HTC One X using Tapatalk 2
TBH, my phone hasn't come out of the case and screen protector since inside the AT&T store when I bought it on launch day. So even if there was creaking, I wouldn't notice it through my case.
rohan32 said:
TBH, my phone hasn't come out of the case and screen protector since inside the AT&T store when I bought it on launch day. So even if there was creaking, I wouldn't notice it through my case.
Click to expand...
Click to collapse
True story!
Sent from my HTC One X using Tapatalk 2
I just pushed on my ring and can get it to make a slight clicking sound. How did you come to notice this? Mine is barely audible.
I refuse to check and see if my ring is creaky. Not gonna do it.
Son of Clicky!
This phone literally snaps into the plastic unibody. I'm not going to worry about the noises. (I hope)
Mine has the same issue with the creaking noise along the very top of the ring. I've considered the opposite of glue: a drop of gun lube along the edge so i don't hear it anymore. I just haven't been bothered enough to try it.
_MetalHead_ said:
I refuse to check and see if my ring is creaky. Not gonna do it.
Click to expand...
Click to collapse
So we're learning! :thumbup:
Sent from my HTC One X using xda premium
Wrong Section. Please keep all question related threads in Q&A. Thank You.
Thread Moved.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
"If you choose not to decide, you still have made a choice"~Rush
Sent from my HTC One X, using XDA Premium.

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