Related
This is for stock unrooted peeps.
Anyone that has had reboot problems on their thunderbolts, still experiencing them after updating?
Wife's tbolt starting rebooting a couple times a day about a week ago. Did the update friday night and has rebooted twice since then. Thinking it might be hardware related if others have had their reboots fixed.
Probably going to call verizon next time it does this to try and get a replacement.
I've had only one that I've noticed so far, but that makes it less than the 3-4 daily I noticed with the most recent leak prior (mr2.5 thingee)
No reboots for me since the update. Of course Verzion only claimed this OTA would reduce the number of reboots not do away with them. I hope for you that they don't try to pull then when you ask for a new unit.
Start over from scratch do an app backup...uninstall all apps restart phone try favorite app first give couple hours or a day. slowly put apps back on right down time and date each app installed .doing this is a p.i.t.a .....some apps dont play nicely with others ...plus you dont want a p.o.s.reman phone....anyways this might take a couple of days.....sometimes verizon wont shoot from the hip and just replace .. reason i say this for a while 1st thing they do is hard reset phone and start over ...more or less have to prove problem make sure everytime u call have them note the account....lets see 10 imagios 6 collasped buttons 4 bluetooth failures .....fun fun...nothings easy with verizon
Look at it this way you could be stuck with a really start over flashing firmware with a windows phone cause hard reset sucks [email protected]#$
Sent from my ADR6400L using XDA App
scottthreet32 said:
Start over from scratch do an app backup...uninstall all apps restart phone try favorite app first give couple hours or a day. slowly put apps back on right down time and date each app installed .doing this is a p.i.t.a .....some apps dont play nicely with others ...plus you dont want a p.o.s.reman phone....anyways this might take a couple of days.....sometimes verizon wont shoot from the hip and just replace .. reason i say this for a while 1st thing they do is hard reset phone and start over ...more or less have to prove problem make sure everytime u call have them note the account....lets see 10 imagios 6 collasped buttons 4 bluetooth failures .....fun fun...nothings easy with verizon
Look at it this way you could be stuck with a really start over flashing firmware with a windows phone cause hard reset sucks [email protected]#$
Sent from my ADR6400L using XDA App
Click to expand...
Click to collapse
she has no different apps than me and I don't have reboots. We'll give it a couple of days, start calling in and creating the history. New customer, I'm sure they would hate to lose us already...
jump ship and pay up the @#% to leave your stuck unless under 15 days then your stuck again because where you came from sucked plus to boot anywhere else is gonna what a deposit ....just because your phones not rebooting with same apps ...the phone is man made #$& happens the other phone might have hardware problems ok prove it...do what i said and track
Sent from my ADR6400L using XDA App
Had a few here, better but still angers me.
Sent from my ADR6400L using XDA Premium App
same story -- i'm still getting them occasionally but not as often. I was all excited about the update, but a few hours after it installed I was browsing the web and - bam - reboot. It's like a slap in the face. I've also been having a serious problem with my TB just discharging itself overnight... while plugged into the wall charger. I wake up and it has a completely dead battery which is a major PITA, doubly so because I use it as my alarm clock.
My TB has been up since the update on Friday. It used to reboot multiple times a day. Hope this lasts for me.
I'm stock and unrooted.
Sent from my ADR6400L using XDA App
nrfitchett4 said:
This is for stock unrooted peeps.
Anyone that has had reboot problems on their thunderbolts, still experiencing them after updating?
Wife's tbolt starting rebooting a couple times a day about a week ago. Did the update friday night and has rebooted twice since then. Thinking it might be hardware related if others have had their reboots fixed.
Probably going to call verizon next time it does this to try and get a replacement.
Click to expand...
Click to collapse
I have never had a reboot and I have been rooted since a week after owning the TBolt... I guess just lucky
Haven't had a reboot since memorial day weekend.
Never had a reboot before or after the update....I just bought my Tbolt two weeks ago, maybe they corrected the rebooting issues with the current hardware?? I mean if users are still rebooting after the update maybe its not software...
I've been really really lucky here I guess. I bought my Thunderbolt about a week after it came out and have had maybe 3-4 reboots since then. I have gone through a few roms/kernals/radios but never any issues. It must just be a hit/miss thing with hardware to be honest. Either that or the network, I'm in West Lafayette maybe our network is just far superior
The only gripe I have had is shutdowns, which IMO are more annoying because I can't just turn it back on, I have to pull the battery and wait a couple minutes before putting it back in and then waiting another minute before it responds to the power button to turn it back on again.
All in all I am happy with it compared to all others complaints on reboots. I would rather have a small number of reboots/shutdowns than a refurbished phone with possibly more issues.
I've been rebooting still like CRAZY. Before and after the update. I got on Verizon and received my phone on Thursday. It was rebooting over and over and over... I noticed it happened if I left wifi coverage at work or home. Even after the update, same thing! Rebooting over and over like no tomorrow.
I noticed that with LTE on it would loose connectivity all together until I manually rebooted. If I was on Edge or 3G it would stay up longer. I have since then turned off LTE and it has been fine, but still reboots every few hours.
kendive said:
I have never had a reboot and I have been rooted since a week after owning the TBolt... I guess just lucky
Click to expand...
Click to collapse
I have had 1 reboot after having mine for over a month or so now. Been rooted since day 1 and have changed radios multiple times along with ROMs/Kernels. I guess we are both lucky?
Never once had a reboot. Custom rom since day one though. Stock sucks.
On a helpful side though. Always best to do a hard reset after a update. I know its a pain but it is the best solution normally.
Sent from my Thunderbolt using XDA Premium App
I have owned the sensation for 3 weeks and have had random problems that most have reported. Screen responsiveness, occassional connection problems, lag, unable to spin the carousel, and other little issues. I exchanged my first Sensation and now having the same issues with this one.
I was doing some thinking and after reading a zillion forums decided to try something. I downloaded the stock rom (ruu file) and reinstalled the rom file. I did not enter my google info during set-up. I went into privacy settings and unchecked back-up and restore options. I then entered my google account only.
So far my phone is running MUCH BETTER and VERY responsive. I can carousel EASILY!!!! It's like a new phone. WHAT A DIFFERENCE!!!!
I have not added any apps OR any other type of social networking stuff. And I also shut-off that Tmobile contact sync.
Might be worth a shot for some of you.....
I will update this thread and let all of you know how its working.....
I told people about this when I first git the phone but everyone was like....."how would that effect anything". It does because I've done this on 4 different Sensations and all of them ran slower after it loaded all of my settings automatically. On each of them, I disabled the restore settings feature and imputed my Google info after disabling this and every phone was more responsive. I don't understand why but I'm glad someone else noticed it.
Sent from my HTC Sensation 4G using XDA Premium App
I think that most of the problems that people are reporting with the Sensation are software problems. It seems as the phones get faster they also get much more complicated and in my opinion, the manufactures are pushing out phones before the software has been fully tested and evaluated IN THE REAL WORLD!!!
They seem to lose sight that quality is MORE important then a deadline. If you can't do it right...don't do it!!!!
But instead they hype us up with slick marketing and make us go crazy buying their phones that are not ready to be released. Then we exchange/return until the buyers remorse period has passed and then we are stuck with a device that does not live up to the nearly $600 that we paid. Yes WE ALL PAY FOR IT.....if you think that you paid $148 for your Sensation,,,, please look at your MONTHLY bill.
It's not just HTC or Tmobile. It's Apple, MS, LG, ATT, Verizon, etc.....
Im very confident that the Sensation will eventually work as designed and marketed....I just hate that I'm a sucker!!!! I'm an early adopter and this is the price I pay because I have no patience!!!
Now that I ranted...try the rom reinstall so far my phone works flawlessly. As I have said before...its like I have a new phone....the Sensation 2....
HTC Customer said:
I have owned the sensation for 3 weeks and have had random problems that most have reported. Screen responsiveness, occassional connection problems, lag, unable to spin the carousel, and other little issues. I exchanged my first Sensation and now having the same issues with this one.
I was doing some thinking and after reading a zillion forums decided to try something. I downloaded the stock rom (ruu file) and reinstalled the rom file. I did not enter my google info during set-up. I went into privacy settings and unchecked back-up and restore options. I then entered my google account only.
So far my phone is running MUCH BETTER and VERY responsive. I can carousel EASILY!!!! It's like a new phone. WHAT A DIFFERENCE!!!!
I have not added any apps OR any other type of social networking stuff. And I also shut-off that Tmobile contact sync.
Might be worth a shot for some of you.....
I will update this thread and let all of you know how its working.....
Click to expand...
Click to collapse
Interesting.
I didn't think about turning those off.
Tried it...seems to improve things a bit.
Good thing you didn't title your thread..."I Think I *May* Have Discovered Something".
I've re-installed with the ruu multiple times and it didnt fix anything, no improvement. I've had 4 sensations, first 3 had the touchscreen issue, the 4th i'm only 2 days in and it hasn't messed up yet, its about time though. There are a hundred different things people have done to temporarily fix their problems, most aren't reproducible. Thats what is so strange about this phone. I've had the touchscreen become responsive like new a few times, just like others, and we are always trying to figure out what we did to make it work. I think its a coincidence when it starts working, thats why there are sooo many different posted solutions.. (only talking about touchscreen issues here)
hmmmm.....How did you re-install? via PC or from SD card?
HTC Customer said:
I have not added any apps OR any other type of social networking stuff. And I also shut-off that Tmobile contact sync.
Click to expand...
Click to collapse
Hmmm.... Why get a smartphone then?
Hope it works for you mate, but I can bet that touch screen issue will be back.
Im trying to see if any of the problems would return while the phone was completely stock. I kept it app free for 24 hours and it has worked great...no problems.
I just added a bunch of apps late last night and so far it has continued to run great. I will keep testing and adding more until I get back to the way I normally use my phone.
So far...i can spin the carousel very easily, screen is still responsive, no connection issues as of yet, and my battery has lasted over 24 hours and it still has over 50% of its charge!!
No social networking yet...I usually have Facebook, Twitter, and recently google+. I'm saving those for last since I suspect those might be some of the problem.
I did add all of my email accounts and my exchange account. So far it's still great!
When you say reinstall do you mean do a factory reset?
I downloaded the stock Rom and flashed via my pc. Took about 5 or 10th minutes. So far it has worked for me. It's been 48 hours and I have not had a return of any of the problems I had before.
HTC Customer said:
I downloaded the stock Rom and flashed via my pc. Took about 5 or 10th minutes. So far it has worked for me. It's been 48 hours and I have not had a return of any of the problems I had before.
Click to expand...
Click to collapse
Yes, i used this RUU_Pyramid_TMOUS_1.29.531.2_Radio_10.42.9007.00P_10.11.9007.15_M_release_193714_signed from my computer. I've also done factory reset from recovery as well as from Settings, SD & Phone storage--Factor data reset. All appear to look like the exact same state as when new, just unboxed. I would think that if it was a software issue that one of those methods would fix it everytime, since it worked wonderfully when new in that same configuration.
But when you look at it another way ..If it was Hardware, why wouldnt it do it as soon as you turn it on, brand new? Why does it take a few days? So far this 4th phone has ran longer than the others, no problems yet. It's loaded with tons of software and no bloat removal and its still the fastest phone ive ever used. Damn i hope it stays that way...
This is my last attempt to fix these issues. All three phones, my two and my wifes sensation, all have the death grip issue. And that alone is a very big design flaw. I can kill WiFi with just place my finger along the back top edge of the phone. It really becomes a problem watching videos. As soon as hold the phone on the WiFi antenna side, WiFi drops.
Thinking of returning and getting the mytouch 4g slide. Basically same specs just smaller screen.
HTC Customer said:
I downloaded the stock Rom and flashed via my pc. Took about 5 or 10th minutes. So far it has worked for me. It's been 48 hours and I have not had a return of any of the problems I had before.
Click to expand...
Click to collapse
You mind linkin' me the site for the download? Sorry if it's been listed already.
Thanks
Everybody seems to have some problems with the phone. I was wondering what all the common problems with the phone are and also whether rooting fixes the problems or not.
Yes! And no!
Well, my first G2x had problems... It kept shutting off by itself, so I got it replaced. The past 2 replacements have been really good, no problems whatsoever. I shipped my 2nd one back because it came with part of the body scratched. The gingerbread update didn't really do anything for me, other then the updated baseband.
Reboots, shutdowns, over heating are all based on the device itself. Some have it, some don't.
Also, screen bleeding isn't THAT bad.
And CM7 is amazing, so why not root?
So far, the only problem I've had was that the LG updating tool soft bricked my phone. But, at least that updated the baseband. I've not seen any random reboots at all in the month that I've had the phone. Aside from the FFC camera issues that are hopefully still being worked on, this thing has been pretty good.
I bought a mint, second hand G2X and the only problem I had was with the flakey LG updater. Once I got it updated (within 48 hours of receiving it) it has been nothing but stellar. Maybe I am lucky but remember, happy people don't post much to forums such as this. But people with problems can be very vocal. That doesn't downplay the problems to those who experience them, and they have my sympathies, but I would say the majority of G2Xs out there are performing as they should. This is my fifth Android phone (last one a Nexus One which my wife now has). I am using it unlocked ($3.00 unlock code off eBay) in Thailand with 3G service on 2100 and and I couldn't be happier unless the phone had been free. By the way, I am using it stock GB 2.3.3. For now, I see no reason to root it until an exploit has been discovered so I can root it without flashing clockwork mod. The NVFlasher process kind of concerns me, and I am no noob when it comes to flashing devices.
I'm still getting reboots and freezes even after the update. I'm on my 3rd replacement. Also, still takes forever for the gps to lock. Love the phone... when it works.
Sent from my LG-P999 using XDA App
jonnyboyca said:
I'm still getting reboots and freezes even after the update. I'm on my 3rd replacement. Also, still takes forever for the gps to lock. Love the phone... when it works.
Sent from my LG-P999 using XDA App
Click to expand...
Click to collapse
Have you tried running the phone clean without apps? Then add apps back one at a time, run for a while, and then add another one? Lockups and freezes are usually errant apps, and not the hardware's fault. My GPS locked from a cold start in 5 seconds.
Been contemplating for a while whether to post this as it will come off as rather trollish. Had my Infuse for over a year now. When I first got it I noticed there were some "issues". I remained patient hoping or thinking maybe when GB was released it would improve. It did not. Later I needed to root this phone and came here, found a ROM that had all the AT&T junk stripped out. Phone worked better, but still had these issues.
I got to the point that I knew I would never again purchase either a Samsung phone or Android. Did not know what the culprit was. Just recently I had the chance to really take a look at an HTC EVO, and I realized that Samsung is the problem, not Android.
Number one issue is that this phone is sluggish, and sometimes unresponsive. I will touch whatever button and get that vibrating acknowledgement, but nothing happens. I will be in the app menu and wish to exist and the home button just does not respond.
Yesterday I missed a call because the bloody phone just did not respond, even though I touched the answer button. Other times I just can not make a call. I dial number, and the phone just sits there doing nothing. Eventually I just pull out the battery and restart the phone to make a simple bloody call. I had a HTC WinMo phone for years and never once experienced this. No matter how farked the OS could get with some app or whatever, the phone function always worked.
I do not run a lot of apps, and recently have experienced these issues with almost literally no apps installed. I will then add something like GO taskmanger just to confirm that the unresponsive behavior is not due to some app taking up memory/CPU etc..
Sorry for the long post, but I am at my wits end with this bloody phone. The fact that I miss calls when the **** phone is right in my hand is unacceptable. So before placing this phone in a box filled with C4 and shooting this to the moon, hoping that maybe a solution is out there.
p.s. I have 2 Infuse in use, both have the same issue.
What firmware are you running?
Is it the same firmware on both phones?
What is the launcher?
Have you tried a different modem?
Are you using a battery saver like juice defender?
Are you using an ad blocker?
Are you using a specific kernel? Oc? Uv?
Need for specific info
ssa2204 said:
Been contemplating for a while whether to post this as it will come off as rather trollish. Had my Infuse for over a year now. When I first got it I noticed there were some "issues". I remained patient hoping or thinking maybe when GB was released it would improve. It did not. Later I needed to root this phone and came here, found a ROM that had all the AT&T junk stripped out. Phone worked better, but still had these issues.
I got to the point that I knew I would never again purchase either a Samsung phone or Android. Did not know what the culprit was. Just recently I had the chance to really take a look at an HTC EVO, and I realized that Samsung is the problem, not Android.
Number one issue is that this phone is sluggish, and sometimes unresponsive. I will touch whatever button and get that vibrating acknowledgement, but nothing happens. I will be in the app menu and wish to exist and the home button just does not respond.
Yesterday I missed a call because the bloody phone just did not respond, even though I touched the answer button. Other times I just can not make a call. I dial number, and the phone just sits there doing nothing. Eventually I just pull out the battery and restart the phone to make a simple bloody call. I had a HTC WinMo phone for years and never once experienced this. No matter how farked the OS could get with some app or whatever, the phone function always worked.
I do not run a lot of apps, and recently have experienced these issues with almost literally no apps installed. I will then add something like GO taskmanger just to confirm that the unresponsive behavior is not due to some app taking up memory/CPU etc..
Sorry for the long post, but I am at my wits end with this bloody phone. The fact that I miss calls when the **** phone is right in my hand is unacceptable. So before placing this phone in a box filled with C4 and shooting this to the moon, hoping that maybe a solution is out there.
p.s. I have 2 Infuse in use, both have the same issue.
Click to expand...
Click to collapse
You know, for the rather lengthy post, you really have not explained any detail about your issue.. You have a generic 'I have an issue, the Infuse sucks' post and its not going to help anyone resolve your issue. I find it EXTREMELY hard to believe that you have 2 infuses having the SAME EXACT ISSUE. Yes, there will be times when you get a defective phone or it isnt working up to your standards, but to have 2 defective phones with the same defect? You need to play the lottery. Also, i suggest you send the phones back. It sounds like youve already made your mind up and have pretty much bashed the samsung infuse in that entire post. The same samsung infuse that myself, and plenty of other people live with day to day and have absolutely 0 complaints.
I will give you $20.00 a piece for them!!!!
ssa2204 said:
Been contemplating for a while whether to post this as it will come off as rather trollish. Had my Infuse for over a year now. When I first got it I noticed there were some "issues". I remained patient hoping or thinking maybe when GB was released it would improve. It did not. Later I needed to root this phone and came here, found a ROM that had all the AT&T junk stripped out. Phone worked better, but still had these issues.
I got to the point that I knew I would never again purchase either a Samsung phone or Android. Did not know what the culprit was. Just recently I had the chance to really take a look at an HTC EVO, and I realized that Samsung is the problem, not Android.
Number one issue is that this phone is sluggish, and sometimes unresponsive. I will touch whatever button and get that vibrating acknowledgement, but nothing happens. I will be in the app menu and wish to exist and the home button just does not respond.
Yesterday I missed a call because the bloody phone just did not respond, even though I touched the answer button. Other times I just can not make a call. I dial number, and the phone just sits there doing nothing. Eventually I just pull out the battery and restart the phone to make a simple bloody call. I had a HTC WinMo phone for years and never once experienced this. No matter how farked the OS could get with some app or whatever, the phone function always worked.
I do not run a lot of apps, and recently have experienced these issues with almost literally no apps installed. I will then add something like GO taskmanger just to confirm that the unresponsive behavior is not due to some app taking up memory/CPU etc..
Sorry for the long post, but I am at my wits end with this bloody phone. The fact that I miss calls when the **** phone is right in my hand is unacceptable. So before placing this phone in a box filled with C4 and shooting this to the moon, hoping that maybe a solution is out there.
p.s. I have 2 Infuse in use, both have the same issue.
Click to expand...
Click to collapse
Simple . Hack it and put cm7 on it if you really need speed. Maybe its your screen protecter. Wipe the screen off. Cm9 can be sluggish, for speed go to miui on gingerbread or cm7
Id be willing to buy one of the infuses
Trust me...sounds like you got two defective units...which like Scott, I find hard to believe...but hey its possible-idk when you got hem.but if it hasn't been a year then put them back to stock with gtgs unbrick and file a warranty claim with Samsung...the infuse is a great phone and I never had the problem you described...I do have a question though...did you get them both at the same time? Cause I don't see why you would get a second if your first was having problems
Anyways...if you wanna sell one hmu...I may buy one depending on the price and if I can get the money (I think I already may have one lined up for $170 just need to get the money)
Sent from my HTC PH39100 using xda app-developers app
Never really had any problems with samsungs beside the only issue I have ever had with ALL Samsung phones .. They have the worst RF signal/strength out of any company! I miss the days of my old Nokia RF ..
Sent from my SAMSUNG-SGH-I997 using xda app-developers app
Android Law #1: Costum ROMs are ALWAYS 10x better than stock.
Wow an i cant find one issue. Always great signal never inresponsive u sure u have an infuse
Sent from my SGH-I997 using xda premium
Prometh1216 said:
Wow an i cant find one issue. Always great signal never inresponsive u sure u have an infuse
Sent from my SGH-I997 using xda premium
Click to expand...
Click to collapse
Hehehe, what ROM u running?
Sent from my SAMSUNG-SGH-I997 using xda premium
qkster said:
What firmware are you running?
Click to expand...
Click to collapse
One is using the GB posted by jscott30 here, the other is the plain official Samsung GB via Kies. Mine is then UCLB3
qkster said:
Is it the same firmware on both phones?
Click to expand...
Click to collapse
No
qkster said:
What is the launcher?
Click to expand...
Click to collapse
Both stock
qkster said:
Have you tried a different modem?
Click to expand...
Click to collapse
No, thought never occurred to me that I should look at this as a solution.
qkster said:
Are you using a battery saver like juice defender?
Click to expand...
Click to collapse
Neither.
qkster said:
Are you using an ad blocker?
Click to expand...
Click to collapse
Nope
qkster said:
Are you using a specific kernel? Oc? Uv?
Click to expand...
Click to collapse
2.6.35.7-I997RUXK53-CL366622 for mine (GB rooted ROM) the other would be whatever came with the official Samsung GB release.
qkster said:
Need for specific info
Click to expand...
Click to collapse
Again this has been a recurring problem since purchase, and during this time I have had stock Froyo, rooted Froyo ROM, GB update, and for one now a the GB rooted ROM.
When the slow to unresponsiveness occurs there does not appear to be any specific cause. Prior to updating to the rooted GB I had used GO Taskmanager, and long before that some other app I long since forgot the name of. Point was that they had shown that neither CPU was excessive, or memory was used up. Both phones have data services disabled and are strictly Wifi only. There are no tasks or extra programs run in the background (though did install Connectbot today). I no longer use any Live wallpaper. After updating to the rooted GB I left the phone in that state (no software installed) for a week or so, and the problem still occured.
This occurs when calling or answering calls, but as previously posted occurs sometimes just opening the Applications menu as an example. So it is not a specific task or program that is slow or unresponsive. Earlier this evening I got a call, slide the bar across to answer and the screen just hung there for a few moments. This time it was at least not long enough that I missed the call. When the call was done I looked and there simply was nothing running on the phone. No apps, no web browser or mail, in fact I was not even connected to the wifi (I have data 3G/4G service disabled on the phone).
are you completely wiping before every flash youve done? have you tried a complete wipe and start from fresh?
ssa2204 said:
One is using the GB posted by jscott30 here, the other is the plain official Samsung GB via Kies. Mine is then UCLB3
No
Both stock
No, thought never occurred to me that I should look at this as a solution.
Neither.
Nope
2.6.35.7-I997RUXK53-CL366622 for mine (GB rooted ROM) the other would be whatever came with the official Samsung GB release.
Again this has been a recurring problem since purchase, and during this time I have had stock Froyo, rooted Froyo ROM, GB update, and for one now a the GB rooted ROM.
When the slow to unresponsiveness occurs there does not appear to be any specific cause. Prior to updating to the rooted GB I had used GO Taskmanager, and long before that some other app I long since forgot the name of. Point was that they had shown that neither CPU was excessive, or memory was used up. Both phones have data services disabled and are strictly Wifi only. There are no tasks or extra programs run in the background (though did install Connectbot today). I no longer use any Live wallpaper. After updating to the rooted GB I left the phone in that state (no software installed) for a week or so, and the problem still occured.
This occurs when calling or answering calls, but as previously posted occurs sometimes just opening the Applications menu as an example. So it is not a specific task or program that is slow or unresponsive. Earlier this evening I got a call, slide the bar across to answer and the screen just hung there for a few moments. This time it was at least not long enough that I missed the call. When the call was done I looked and there simply was nothing running on the phone. No apps, no web browser or mail, in fact I was not even connected to the wifi (I have data 3G/4G service disabled on the phone).
Click to expand...
Click to collapse
Task manager is NOT the best app to tell you what is running in the background.
Maps and other location apps may not be listed but will consume resourse that can be the cause of your lag.
The fact that stopping wallpaper or live wall paper off alleviate the condition may suggest that the phone is running at max capacity. Steps to reduce the load improves it. Live wp, facebook, maps, stock email and other device manager from stock att was one of the first @#$% I took out on any rom I run.
Having a large amount of apps installed can also cause this lag. The OS may only be able to handle so many.
Have a poor signal at the time of the call may also be an issue, especially if both of your phones have this issue occasionally but not consistently.
Lock screen can also be a factor. Some sleep setting may also cause the phone to wake up poorly. I get around this by turning off my lock screen. On the call settings, you can also change the answering options so that it will override others and make it easy to answer.
On any firmware - stock or modded, after you have the phone running for an extended period of time without a reboot, you may start to see some lags. This may be across all devices. You may need to reboot it occasionally or boot into recovery and wipe the cache.
These issues may or not go away once you have a device with more power or resources..ex: dual or quad core, 1gb or 2gb ram etc..my guess is when a device has more power, programmers will come up with more resourse intensive apps that may hinder the phone as well.
Lastly, pay attention to your battery meter. As the power dips below 30%, there are steps taken by the OS to conserve the battery. This may give you lags as well..possibly one of the reason why it seems random also.
If you wanted to test out the lag issue due to background apps, go to settings/account and sync. turn off background data. You will retain the (radio) phone and text but there will be no email/facebook, weather, widgets/market/amazon etc updates unless you manually update them. If this runs smoothly but lags when you turn it back on, you can start the process of narrowing down your culprit.
gl
Hello everyone,
I upgraded my Atrix 2 (AT&T, no previous mods) to ICS the other day and it has been nothing but problems ever since. Anything I tried to open (dialer, apps, menu's) would take 30+ seconds, some would never open. The Play store download are crazy slow. For example I tried updating Youtube and after 15 minutes it was at 18%. People would call and I would try to answer, but it stopped ringing long before it would actually try to answer. I was getting random reboots. I decided to do a factory reset.
Although it would boot fine now, it was still really buggy and laggy. Most apps take a good 30 seconds to load. The menu's seem to respond fine and so does the dialer. The play store is the exact same, painfully slow. It doesn't matter if it is Wifi or 4g. Although the web browser is slow to load, web pages load relatively quickly. It does stop responding every minute or so and takes a good 15 seconds to continue.
I turned on "Show all ANR's" in the developer options. When it boots I get a barrage of non responding apps/services for the first 10 minutes, then it slows down. I still get random ones though. Homescreen quite often and "com.motorola.process.system" not responding. I turned on CPU usage in the developers options, but I'm not sure what the information means or what is acceptable/unacceptable. I compared the values/graphs to my wife's ICS tablet and hers are much lower. For example:
My Atrix 2: 5.72 / 6.28 / 6.76 (graph is 1/3 of the way across the screen, most of it is blue, graph jumps around)
Transformer Tablet: 0.0 / 0.06 / 0.06 (graph is almost non existant).
Motorola support told me that I cannot compare the graphs because the 2 ICS versions are different enough that the values could not be compared. Maybe, maybe not. All they offered was for me to send the phone in. I'm searching the web like crazy, but I think that the update is new enough where there isn't too much content on the subject yet.
Anyone have any ideas on what I can do/try? Any tips on how to troubleshoot the problem?
Thanks
Dustin
Try a factory reset.
Sent from my MB865 using xda premium
tmease1 said:
Try a factory reset.
Sent from my MB865 using xda premium
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I tried several times (as mentioned) and although it was an improvement from the original update, it still performs terribly.
You said you hadn't done any mods. I assume you also did the official OTA update to ICS? In that case, I'd take the phone back to AT&T and ask for a replacement. If you're within the warranty period, they should honor it since you didn't do any mods/flashing.
MobileNick said:
You said you hadn't done any mods. I assume you also did the official OTA update to ICS? In that case, I'd take the phone back to AT&T and ask for a replacement. If you're within the warranty period, they should honor it since you didn't do any mods/flashing.
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Click to collapse
Your assumption is correct, it was the official OTA upgrade. If there isn't really anything I can do, then I might just take it in. Motorola wanted me to send it in but I can't be without a phone for 1 week +. Hopefully I can work it out at the store so I don't have to send it in.
It could be a rogue app. Do a factory reset and clear the dalvik cache too.then do not sign in to your google. See what happens.
Sent from my MB865 using xda app-developers app
In the initial days after the ICS OTA I faced a lot less severity of similar issue raised by you which does not occur now by itself but sometimes very rarely.
As a last resort charge up fully, since you are ok with factory reset do it once more & then reboot and ensure you do not touch any of the default developer options. Don't use any apps explicitly from your end at all besides your core dialler and mobile data/wi-fi (which will of course bring up any background syncs & programs associated with background data). After an hour's use go to running apps and post screen shots (if need be after scrolling down for additionally non visible programs on visible screen) & similarly do the exercise for cached apps & maybe it'll help someone more knowledgeable to give some inputs as it'll show exactly what apps initialize & are active by themselves. Also before all this, screenshot "ANR's" since you have it enabled at the moment and finally I assume you are non rooted (just to know).
RAD7 said:
In the initial days after the ICS OTA I faced a lot less severity of similar issue raised by you which does not occur now by itself but sometimes very rarely.
As a last resort charge up fully, since you are ok with factory reset do it once more & then reboot and ensure you do not touch any of the default developer options. Don't use any apps explicitly from your end at all besides your core dialler and mobile data/wi-fi (which will of course bring up any background syncs & programs associated with background data). After an hour's use go to running apps and post screen shots (if need be after scrolling down for additionally non visible programs on visible screen) & similarly do the exercise for cached apps & maybe it'll help someone more knowledgeable to give some inputs as it'll show exactly what apps initialize & are active by themselves. Also before all this, screenshot "ANR's" since you have it enabled at the moment and finally I assume you are non rooted (just to know).
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Click to collapse
Thanks RAD7 and cloudedhopes.
I went into the semi-local AT&T service store and they said that this is a known issue to them. They told me that they couldn't give me a new phone because all of their replacement Atrix 2's came in with ICS and they had to send them back. Supposedly there is a fix coming for it someday.
I will give your posts a shot here over the next few days and report back the results. Normally I'd do it tonight but it's also a business phone and I just need it to work for me until the weekend. Thanks for the help!
I failed to get screen shots of the running services. The only way I could see a way to do it was take pictures with a camera and what I had handy only took blurry pictures.
I have made some sort of progress though. I did as you guys said, wiped it and basically did nothing with it for more than an hour.
I connected to WIFI and checked the web browser, works pretty well.
I put in a clean flash card and loaded music, the player works fine.
I eventually added an my personal and work email accounts, they work fine.
Sync'd my contacts with AT&T, still working fine.
The dialer, text messageing, preloaded apps all work fine.
As soon as I launch the play store and sign into my google account, it all goes down hill. Everything gets super slow and most things I'm trying to do temporarily stop responding. I wiped it again, re-did everything last night except my google account and it's now working fine again.
dmroeder said:
I failed to get screen shots of the running services. The only way I could see a way to do it was take pictures with a camera and what I had handy only took blurry pictures.
I have made some sort of progress though. I did as you guys said, wiped it and basically did nothing with it for more than an hour.
I connected to WIFI and checked the web browser, works pretty well.
I put in a clean flash card and loaded music, the player works fine.
I eventually added an my personal and work email accounts, they work fine.
Sync'd my contacts with AT&T, still working fine.
The dialer, text messageing, preloaded apps all work fine.
As soon as I launch the play store and sign into my google account, it all goes down hill. Everything gets super slow and most things I'm trying to do temporarily stop responding. I wiped it again, re-did everything last night except my google account and it's now working fine again.
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Click to collapse
Since you mentioned Signing into Google play is issue, I am just thinking it could be because of the backup & restore option. Bu default Google allows to back up and restore your account. Its highly like you selected that too. There could some app which causing this issue. May be you can give a try without checking restore option....may not help out but just a thought...
That's a good suggestion sazhagianambi. I'll try that sometime today.
I let my phone run all day yesterday without signing into my google account. When I finally went to sign in I saw that check box... right after I hit sign in. I unchecked it, but I had already hit the sign in button so I think it was too late.
For taking screenshot, you have to press power & volume down button simultaneously. It works for sure. Google Play store is definitely acting slow on ICS but does not effect rest of my apps. I have noticed this whenever I update apps updates (I have disabled auto updates for all apps though & check manually) Everyone echoes the fact that do not go beyond class 6 SD's which is one thing you may want to consider (I am however using class 10 which is said to be a ticking time bomb & also it is mentioned never to install apps to SD card (which I do) but stay away from "Link2SD" & do not move apps marked with grey icon when it says movable. Avoid live widgets if possible. In any case it is recommended to reboot once in two days like how we do our computers to flush the ram and renew the system.
If yet your concern is so grave (& which it sounds) then by all means you should consider getting a replacement from AT&T if you are under warranty.
RAD7 said:
For taking screenshot, you have to press power & volume down button simultaneously. It works for sure. Google Play store is definitely acting slow on ICS but does not effect rest of my apps. I have noticed this whenever I update apps updates (I have disabled auto updates for all apps though & check manually) Everyone echoes the fact that do not go beyond class 6 SD's which is one thing you may want to consider (I am however using class 10 which is said to be a ticking time bomb & also it is mentioned never to install apps to SD card (which I do) but stay away from "Link2SD" & do not move apps marked with grey icon when it says movable. Avoid live widgets if possible. In any case it is recommended to reboot once in two days like how we do our computers to flush the ram and renew the system.
If yet your concern is so grave (& which it sounds) then by all means you should consider getting a replacement from AT&T if you are under warranty.
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I eventually admitted defeat and called for a replacement. Unfortunately it showed up late and had to leave for a business trip. So I'm sure it's sitting on my porch right now. Oh well.
I appreciate everyone's input. I'm curious if it shows up with ICS on it or not.
I am experiencing the exact same thing on mine. I also felt that the Google Play store was the issue... so much that I uninstalled it and re-installed the newest version from an apk off the web. I swear my phone ran smooth for a couple days. I was pumped. But then, the slowness returned. It's horrible. I just 'froze' the Play store with Titanium backup, and will see if that helps. If so, I'll report back.
meeotch said:
I am experiencing the exact same thing on mine. I also felt that the Google Play store was the issue... so much that I uninstalled it and re-installed the newest version from an apk off the web. I swear my phone ran smooth for a couple days. I was pumped. But then, the slowness returned. It's horrible. I just 'froze' the Play store with Titanium backup, and will see if that helps. If so, I'll report back.
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I wonder if anyone has been having success with the update. I'd have to assume yes since it's still available for download.
I got home last night and my replacement phone has Gingerbread. I'm thinking about rooting it and backing it up then trying the update again.
atrix 2 malfunction with ICS OTA
dmroeder said:
Thanks RAD7 and cloudedhopes.
I went into the semi-local AT&T service store and they said that this is a known issue to them. They told me that they couldn't give me a new phone because all of their replacement Atrix 2's came in with ICS and they had to send them back. Supposedly there is a fix coming for it someday.
I will give your posts a shot here over the next few days and report back the results. Normally I'd do it tonight but it's also a business phone and I just need it to work for me until the weekend. Thanks for the help!
Click to expand...
Click to collapse
Hi,
Did you say your local ATT retailer said there is a known "problem" with operating ICS on it...I have been soft bricked since the OTA update..I am not a programmer, and have been reading posts for weeks..overwhelmed. out of warranty, and moisture sensor positive, so I will get nothing from ATT, unless there is a recognized compatibility issue?
Anyway, If your retailer said so, maybe I can relay that to my local,
thanks,
Jason
slowprocessor said:
Hi,
Did you say your local ATT retailer said there is a known "problem" with operating ICS on it...I have been soft bricked since the OTA update..I am not a programmer, and have been reading posts for weeks..overwhelmed. out of warranty, and moisture sensor positive, so I will get nothing from ATT, unless there is a recognized compatibility issue?
Anyway, If your retailer said so, maybe I can relay that to my local,
thanks,
Jason
Click to expand...
Click to collapse
It was our local AT&T service center (Portland, OR) that said it was a known issue (the guys at the retail store knew nothing). He knew exactly what I was talking about and said that he had gotten an email a couple of days before about the update. He also said that he would have swapped my phone out right then and there but he had to send all of their replacement phones back because they came with ICS.
I wasn't sure if he was serious or just yanking my chain. I find it pretty hard to believe that it would be such a wide spread issue and the update would still be available. They did replace my phone though. My replacement phone has been reminding me of it but I've been ignoring it.
dmroeder said:
It was our local AT&T service center (Portland, OR) that said it was a known issue (the guys at the retail store knew nothing). He knew exactly what I was talking about and said that he had gotten an email a couple of days before about the update. He also said that he would have swapped my phone out right then and there but he had to send all of their replacement phones back because they came with ICS.
I wasn't sure if he was serious or just yanking my chain. I find it pretty hard to believe that it would be such a wide spread issue and the update would still be available. They did replace my phone though. My replacement phone has been reminding me of it but I've been ignoring it.
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Who replaced your phone ATT or Moto? I am having the same issue
Gloatingfungus said:
Who replaced your phone ATT or Moto? I am having the same issue
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ATT. They sent me a new one and I sent my old one back after it arrived.
So I couldn't take it anymore, I got the update bug. This time I got all my pics and contacts backed up, factory reset, then OTA and it works like a Swiss Watch. I feel much better being on ICS now.