I updated my HTC sensation Z710e to andriod 4.0.3, HTC sense version 3.6
Soon after the update my wifi sometimes will detect the Router and then disappear. Cannot use my wifi at all.
Tried all changes in the settings. just wont remain on for even 5secs.
Tried pulling the battery out, restarting factory reset. Nothing works!
Please help!!!
aaijax said:
I updated my HTC sensation Z710e to andriod 4.0.3, HTC sense version 3.6
Soon after the update my wifi sometimes will detect the Router and then disappear. Cannot use my wifi at all.
Tried all changes in the settings. just wont remain on for even 5secs.
Tried pulling the battery out, restarting factory reset. Nothing works!
Please help!!!
Click to expand...
Click to collapse
Are you using a stock, or custom ROM?
same here
Yes, I have the same problem, occurred exactly right after the Android version upgrade of my Sensation.
I'm in touch with HTC support, but of course like all support channels, it's very hard for the guys to understand what the symptoms are. I keep telling them that I can't see any networks to try to connect and the guys keep telling me to disable mac filtering on my access point...
Anyway, I'm on it. If I can reach a solution, I'll let you know.
update
OK, here we go...
I have removed the SIM card.
I left the microSD inside.
I did a factory reset.
WiFi works perfect... After one hour it is still OK.
I shut down and insert the SIM card.
The auto-config for APN starts and triggers the 3G connection.
3G is fine.
But WiFi is dead.
Again, it detects the APs nearby but then it shuts down in one second...
Then can't detect any APs, of course...
I shut it down and remove the SIM card.
No luck, WiFi is still dead.
I have updated the guys in HTC support...
Let's see what they'll come back with.
Here in Andorra, we´ve the same problem After Update.The same problem. Its something about the Country Of the SIM. Here, if you put an Spanish or French SIM, WIFI OK. BUT if you use an Andorran´s SIM: WIFI DEAD...
I have the exact problem.......
I expect it solve in a week or two by HTC otherwise.... No more HTC after the XE
I have the same problem. The problem appeared after upgrading from GB to ICS. When I returned to the RUU - the problem still occurred. In general, helps clear the Dalvik cache - but after a while the problem comes back.
Wifi Dead
ReeF666 said:
Are you using a stock, or custom ROM?
Click to expand...
Click to collapse
Sorry was travelling and did not see the posts. It was such a major problem not
having wifi while travelling. Lots of the airports had free wifi and i had to keep
pulling out my PC to tether
I am on stock ROM.
Any solutions yet??
Same problem here. Wifi stays stuck on "turning on" and will never turn on. Sometimes it says error. Also, bluetooth exhibits the same symptoms, except it gives up after a while and just goes back to off.
Any help would be greatly appreciated.
Yeah I have the same problem.
Hboot:1.27.1111
Unlocked HTC Dev Bootloader
S-Off
Wifi on and off
Same problem here:
Sensation
ROM: CM10 by Bruce 2728
Firmware 3.33
S-Off
Did Revolution method
Hboot 1.27.11
I've tried many different roms, wifi works sometimes. Then it will turn on and off continuously, getting my hopes up then leaving me frustrated. I can't believe I'm considering getting another phone because of this stupid wifi issue.
Do you also have problems with getting notifications when wifi is on? For example whatsapp or gmail?
Sent from my HTC Sensation using xda premium
Notarzt23 said:
Do you also have problems with getting notifications when wifi is on? For example whatsapp or gmail?
Sent from my HTC Sensation using xda premium
Click to expand...
Click to collapse
It's like it will work for a few days perfectly, then this intermittent behavior happens. My EDGE connection kicks in and I get notifications alright but my plan only has 150MB per month. (please don't laugh as I live in China, and don't laugh that my 4G phone is running EDGE). So I need WiFi to work all the time.
same problem i try manny roms but cant get the wifi to work did u guys find any solution?
I found a solution and you're not going to like it, I sold my Sensation and bought a Samsung Galaxy S3. Sorry HTC, byebye to you.
shiggins9 said:
I found a solution and you're not going to like it, I sold my Sensation and bought a Samsung Galaxy S3. Sorry HTC, byebye to you.
Click to expand...
Click to collapse
I am also going to do that and buy a note 2
Sent from my HTC Sensation Z710e using Xparent Blue Tapatalk 2
Related
Hey
I am experiencing the following problem with my new Sensation (EU, unbranded, ROM 1.28.401.1, radio 10.42.9007):
From time to time it suddenly loses its signal and the only way to fix it is to disable and enable the radio (flight mode or testing-menu).
Any ideas how to fix/debug this?
I could get a new SIM card or flash the leaked RUU with the newer radio or get a new unit. How should I continue?
draexler said:
Hey
I am experiencing the following problem with my new Sensation (EU, unbranded, ROM 1.28.401.1, radio 10.42.9007):
From time to time it suddenly loses its signal and the only way to fix it is to disable and enable the radio (flight mode or testing-menu).
Any ideas how to fix/debug this?
I could get a new SIM card or flash the leaked RUU with the newer radio or get a new unit. How should I continue?
Click to expand...
Click to collapse
Search "Death Grip" and learn how to hold your phone to avoid this problem.
Stinks, but you can get around it.
P.
PaulGiz said:
Search "Death Grip" and learn how to hold your phone to avoid this problem.
Stinks, but you can get around it.
P.
Click to expand...
Click to collapse
It's certainly not the death grip problem I meant! I flashed the leaked RUU yesterday evening, until no the problem did not occur again.
Check the networks.. i select GSM only and it works better...
prateekgujral said:
Check the networks.. i select GSM only and it works better...
Click to expand...
Click to collapse
I will definitely try this later, because I been having this problem for a while now, and it only happens when at home!!! and nowhere else!!!
I'll let you know guys!!! wish me luck guyz, cuz if this dosn't work .. ama take to them chines around the corner, and pray they bring back safe!!! ...
I also have this problem and nothing seems to resolve it.
Its certainly not the death grip issue as it happens when the device is sat on a table and not moved, can change from 3 bars to no signal and back again.
I however dont have to disable the radios though as it just comes back on its own.
I always have mine set to GSM only due to the intermittant 3G in my area so its alos not that either.
This never used to happen to either my magic, Desire or Desire S, or any other phone ive had recently for that matter, very, very annoying.
Upgrade your RUU.
1.35.401.1 has fixed this for me - no sleep problems, WiFi connects a HELL of a lot faster, and temproot still works
(I have (and have had) no touchscreen issues)
I have exactly the same problem as dndxn
Sent from my HTC Sensation Z710e using XDA Premium App
Same problem here.
t-mobile US.
Also, it has happend on 2G and 4G.
Hoping for a update soon.
So far flashing the newest leaked RUU fixed it for me. But flashing also included a full wipe, so doing one might also help.
Yes, Yes, Yes, Yes, .... it worked!!!!!!!!
I changed the Network setting to GSM only and now I have my network signal back ...!!!! full bars!!!
is there anyway to guide others having the same problem to this thread???
Thanks guys ....
Hey guys.
I've recently bought my HTC Sensation (a good month ago now) and so far, its a brilliant phone.
However, there is one issue thats bugging me. The WiFi on my Sensation seems to keep dropping when the screen is turned off. The only workaround is to keep the device awake.
I've set the WiFi Sleep Mode to Never, still doesn't change it.
I don't think any of my programs are doing it. I used to have connection checker installed but I've since deleted it.
I'm sure this might be the fact that the phones from Asia, and would be running Asian Radio versions of the Radio drivers? I'm probably wrong but I would love someone to tell me what the hells going on!
Thanks in advance!
Having similar problems but with my HTC Dream. It's usually after it's on sleep mode for a while. Temporary fix: Uncheck wifi then turn it back on again... I'm too trying to look for a permanent fix. It's starting to get very irritating.
When your screen is off for a while, do you still receive emails/updates etc?
DiZzle. said:
When your screen is off for a while, do you still receive emails/updates etc?
Click to expand...
Click to collapse
If you're talking to me... then no i don't receive emails.. Although it seems that the problem stopped after I switched the ROM from cyanogen to SuperE!
To the one with the sensation...is the phone on its back with the screen off? I put my phone down quick to do something and watched my wifi go away completely...its blocking the signal on its back.try putting it face down and see if that helps
Sent from my HTC Sensation 4G using XDA Premium App
Also make sure that best WiFi performance is checked, and set the sleep policy to never in settings/wireless/advanced. It will eat more battery, but it should help a little if this isn't already done.
Sent from my HTC Sensation 4G using XDA Premium App
i just about to ask anyone of u experienced sms delay to received..
its happen after i updated my phone from HTC auto update..
model : HTC DESIRE S S510E
baseband : 20.28I.30.085AU_3805.06.02.03_M
android version :2.3.3
kernel version : 2.6.35.10-G2EE27F5
BUILD NUMBER : 1.48.707.1 CL85460 RELEASE KEY
im from malaysia with DIGI provider..
any help will be thankful in advanced!
it happened to me in 1 day.. but i thought that is from the provider.. cause it happened just that day... now i don't have any delays..
mariuck said:
it happened to me in 1 day.. but i thought that is from the provider.. cause it happened just that day... now i don't have any delays..
Click to expand...
Click to collapse
its still happen to me :/
Stupid question but have you restarted the phone?
you could try to re register your device on your network
Settings...wireless & networks....mobile networks.....network operator.......search network
And select your network
Swyped from HTC Desire S using XDA Premium
ben_pyett said:
Stupid question but have you restarted the phone?
you could try to re register your device on your network
Settings...wireless & networks....mobile networks.....network operator.......search network
And select your network
Swyped from HTC Desire S using XDA Premium
Click to expand...
Click to collapse
yeah seem stupid for me too dude..
i restarted the phone countless time until now..so how many time u want me to do so?
check the network a few times..and trying both setting..manual and auto..
still no luck..
so as a "GURU" like u..any help for me?
Hanakie said:
yeah seem stupid for me too dude..
i restarted the phone countless time until now..so how many time u want me to do so?
check the network a few times..and trying both setting..manual and auto..
still no luck..
so as a "GURU" like u..any help for me?
Click to expand...
Click to collapse
I'm certainly no guru
I'm afraid no ideas...although I'd be tempted to say it's probably an operator issue and not related to the update
Swyped from HTC Desire S using XDA Premium
ben_pyett said:
I'm certainly no guru
I'm afraid no ideas...although I'd be tempted to say it's probably an operator issue and not related to the update
Swyped from HTC Desire S using XDA Premium
Click to expand...
Click to collapse
i also tried with a different sim card from another provider..but still same.. :/
What about your phone's timezone, is it set to the correct one?
Sent from my HTC Desire S using XDA App
monkey21stc said:
What about your phone's timezone, is it set to the correct one?
Sent from my HTC Desire S using XDA App
Click to expand...
Click to collapse
yeah, that still on track..lolz
did you solve the problem mrs been having the same problem on her desire s on tmobile and a friend also using the desire s on tmobile wonder if its network or phone problem
I have had this problem since an OTA update from my provider (O2).
I have put it down to the known issues which are outlined in this thread...
Ah I can't post threads...google android forums signal drops completely htc desire s
(androidforums.com/htc-desire-s/396171-signal-drops-completely-htc-desire-s.html)
I have put my phone on GSM only and no problems at all, as soon as I switch to GSM/WCDMA Auto. I get lots of issues, delayed txts, calls to me go straight to answer phone etc.
Running 2.3.3..........hoping to update soon, which, fingers crossed with help the issue
roidroid said:
I have had this problem since an OTA update from my provider (O2).
I have put it down to the known issues which are outlined in this thread...
Ah I can't post threads...google android forums signal drops completely htc desire s
(androidforums.com/htc-desire-s/396171-signal-drops-completely-htc-desire-s.html)
I have put my phone on GSM only and no problems at all, as soon as I switch to GSM/WCDMA Auto. I get lots of issues, delayed txts, calls to me go straight to answer phone etc.
Running 2.3.3..........hoping to update soon, which, fingers crossed with help the issue
Click to expand...
Click to collapse
i have exactly the same problem without the answer phone.. just the delay sms.. and i was using it on gsm only also... but i sent it to service.. and i will tell you if the problem is solved
I has also that problems when I bought my Desire S, a lot of them, but, after install Saga3D rom and after that Endymion 2.1 I don't have that problems...
I have the same problem, Desire S in the UK (with CM7). Phone calls also go through to answer phone without ever being notified as well.
This really sucks.. A phone that doesn't work as a phone.
The only temp fix I've found is to dial *#*#4636#*#* and go to phone information and change the mode to GSM only. Unfortunately, this means no 3G data connection. So really slow internet.
Dude check if the calls are going to voice mail directly....cause our customers come with the same issue and we give them the steps to turn off and on the voicemail and it works fine....
Sent from my HTC Desire S using XDA App
Yea, they are going straight to voicemail. I've reflashed Cyanogenmod today, and so far it's been working ok...
Judging by this forum, it doesn't affect everyone, but a significant amount of people do suffer from it.
Yesterday, I upgraded htc sensation to ice cream sandwich. After upgrading, wifi worked for few seconds and after that it stopped working. It's showing disconnected and not scanning the Wifi Routers around. Secondly, after every restart, it's shows that android is upgrading and optimizing the applications.
I have HTC_Asia_WWE HTC_044 Sensation. Any of you guys faced this issue? have you managed to resolve this?
For WIFI you can use this application , i used it and it's working fine with me now
http://www.fardjad.com/android/wifix/
also i have the same problem when restarting the device, and i have a problem with cell broadcast every time i disable it , after restart it's enabled again
O_mardini said:
For WIFI you can use this application , i used it and it's working fine with me now
http://www.fardjad.com/android/wifix/
also i have the same problem when restarting the device, and i have a problem with cell broadcast every time i disable it , after restart it's enabled again
Click to expand...
Click to collapse
thanks for your help. but it needs root access. i dont have rooted phone and also dont wanna root it.
nitinchuri said:
Yesterday, I upgraded htc sensation to ice cream sandwich. After upgrading, wifi worked for few seconds and after that it stopped working. It's showing disconnected and not scanning the Wifi Routers around.
I have HTC_Asia_WWE HTC_044 Sensation. Any of you guys faced this issue? have you managed to resolve this?
Click to expand...
Click to collapse
I have exactly the same symptom on my Sensation XE - like you Asian sourced, but operating in Qatar. Like you - I know I could root, but would prefer to keep my phone unrooted and stock for the time being.
Reading about the Wifi fix at http://forum.xda-developers.com/showthread.php?p=21406675 it could be that HTC have screwed up the Wifi settings where it reads the country code is Qatar. Be curious to see if this is a common problem for all Qatari HTC ICS upgraders. The other common problem with ICS and WiFi seems to be the WPA_supplicant.conf file getting corrupted.
Question - if you rip your SIM out, can you see any WiFi SSIDs, and connect to any? This should show if you've got a problem a or problem b - as the WiFi country code is set by the SIM card. have you logged a problem with HTC? The more problems logged might be evidence they have a bug, rather then just telling you to do a factory reset or reboot your router.....
I have an HTC__038 (SuperCID'd) which I bought in the Philippines. I'm on Qatar for holiday. I'm running Virtuous Inquisition 4.0.1.
It's not the router's fault guys and factory resetting it would be just bringing the pain of reconfiguring other devices in your network. My nieces have phones running Android 2.3 devices and they can connect to the Wifi properly. WiFix didn't work for me either.
The thing was, that 5sec that the phone was able to see the SSID, I was able to configure it with WPA2 and managed to have it saved but after that no SSID's were recognized by the phone. So having no Wifi, I just left the phone alone to empty battery since I was just staying home.
After charging fully and doing a cold boot, the phone could connect to the home wifi with no troubles. I rebooted and emptied/cold boot again just to make sure and it connects without a hitch now.
I don't exactly know how this is a solution but you guys could try it and test your mileage on it.
ON SOMETHING UNRELATED: All I'm getting around Doha is HSDPA. Have you guys managed to get HSPA or HSPA+?
nitinchuri said:
Yesterday, I upgraded htc sensation to ice cream sandwich. After upgrading, wifi worked for few seconds and after that it stopped working. It's showing disconnected and not scanning the Wifi Routers around. Secondly, after every restart, it's shows that android is upgrading and optimizing the applications.
I have HTC_Asia_WWE HTC_044 Sensation. Any of you guys faced this issue? have you managed to resolve this?
Click to expand...
Click to collapse
I have wifi probem after ics updated just the same symtoms as yours my htc have never rooted.i have 2htc sensation one bought in asia and the other one in europe. Both have same issue I have figgured out that problem is either simcard or gsm network provider coz after i put simcard from other provider on and factory reset my phones wifi has beeen working great with both. Have u tried? Have also been writing to htc but never get any useful advice or answer..
Sent from my GT-P7500 using Tapatalk
zipvenus said:
I have wifi probem after ics updated just the same symtoms as yours my htc have never rooted.i have 2htc sensation one bought in asia and the other one in europe. Both have same issue I have figgured out that problem is either simcard or gsm network provider coz after i put simcard from other provider on and factory reset my phones wifi has beeen working great with both.
Click to expand...
Click to collapse
I've ripped my SIM out and tried it without the SIM, without success.
I'll point to my previous post that the wifi fix applictaion implies that some system security settigns for WiFi are based upon the country of the SIM card.
If everyone in Qatar (where HTC have no official presence) has this issue, I suspect the issue above. I strongly recommend that anyone who has the issue log it via the htc website, and be quite specific about the scenario, country of us and source of the phone. Enough users reporting the same issue will set alarm bells ringing and maybe get some action.
With regard to the previous post - tired a cold boot with a fully chraged battery and conencting to my home WiFi network without success. No idea if Qtel support HSPA/+. How does one tell?
Got same problem with restarting and optimizing apps, didnt figured out how to get rid of it yet, another thing that bothers me are all of sudden shutdowns, the usual message pops up sayin my batery is low (usualy 15-20%) and then it turns off the phone completely
Sent from my HTC Sensation Z710e using XDA
I too am in Qatar, though I bought my HTC Sensation unbranded in the UK. Just upgraded to ICS and I'm without wifi, why didn't this come up on google BEFORE I installed it?
I've been onto HTC online and they tell me they need me to post the phone back to UK (or SPain/Taiwan if I prefer) and they will fix it, but I will loose SMS and anything else I've not backed up and all my apps will be wiped.
I'm furious!
A quick update. I've just got back home and taken my QTEL sim card out and put a UK Three sim card in and I have full wireless functionality, which is great. However I can't use this to make my calls, but at least it gives a clue that might lead to a simple fix.
Thankfully I didn't do the factory reset as advised by the muppet at HTC.
---------- Post added at 01:12 AM ---------- Previous post was at 12:30 AM ----------
I swapped back to Qtel and wifi worked for maybe 10 mins, then stopped again, swapped back to UK Three and wifi worked again.
But this infernal upgrading apps everytime it starts is a PITA too.
Arfie12 said:
A quick update. I've just got back home and taken my QTEL sim card out and put a UK Three sim card in and I have full wireless functionality, which is great. However I can't use this to make my calls, but at least it gives a clue that might lead to a simple fix.
I swapped back to Qtel and wifi worked for maybe 10 mins, then stopped again, swapped back to UK Three and wifi worked again.
Click to expand...
Click to collapse
Out of curiosity - does WiFi work if you remove the Qtel SIM and reboot?
Have you told HTC the solution/issue? I think as a community we've done pretty much all the debugging we can do - clearly Qtel SIMS are causing some sort of interaction with WiFi (system security settings) as per the WiFi fix apk for rooted phones. Ive also heard people having issues in other smaller countries which do not have an official HTC presence.
For those who still have the issue - I'm going to try to revert back to gingerbread tonight. I'm still very much a noob - I just want a phone to work and don't want to tinker with it - but it would appear that if I download an RUU from filefactory and have the right release for your phone it'll install automagically. If it's the worng release and you haven't rooted your phone, it won't install - no harm done.
After update a ICS my wifi turn on when I press power button all the morning
ajdisse said:
Out of curiosity - does WiFi work if you remove the Qtel SIM and reboot?
Have you told HTC the solution/issue? I think as a community we've done pretty much all the debugging we can do - clearly Qtel SIMS are causing some sort of interaction with WiFi (system security settings) as per the WiFi fix apk for rooted phones. Ive also heard people having issues in other smaller countries which do not have an official HTC presence.
For those who still have the issue - I'm going to try to revert back to gingerbread tonight. I'm still very much a noob - I just want a phone to work and don't want to tinker with it - but it would appear that if I download an RUU from filefactory and have the right release for your phone it'll install automagically. If it's the worng release and you haven't rooted your phone, it won't install - no harm done.
Click to expand...
Click to collapse
Without SIM also wifi doesnt work. I will try a SIM from India after work. will c what happens.
ajdisse said:
Out of curiosity - does WiFi work if you remove the Qtel SIM and reboot?
Have you told HTC the solution/issue? I think as a community we've done pretty much all the debugging we can do - clearly Qtel SIMS are causing some sort of interaction with WiFi (system security settings) as per the WiFi fix apk for rooted phones. Ive also heard people having issues in other smaller countries which do not have an official HTC presence.
For those who still have the issue - I'm going to try to revert back to gingerbread tonight. I'm still very much a noob - I just want a phone to work and don't want to tinker with it - but it would appear that if I download an RUU from filefactory and have the right release for your phone it'll install automagically. If it's the worng release and you haven't rooted your phone, it won't install - no harm done.
Click to expand...
Click to collapse
Yes, I tried no sim card first and it didn't work. Oddly it's not working with the UK sim at the moment, though it was earlier this morning.
I emailed HTC last night so obviously I've not had a reply yet.
I spoke to HTC about reverting back and was told it's not possible.
On the plus side, I've reinstalled the drivers and I can now get online with the phone using the USB cable with internet pass through, but it's not an answer.
Arfie12 said:
Yes, I tried no sim card first and it didn't work. Oddly it's not working with the UK sim at the moment, though it was earlier this morning.
I emailed HTC last night so obviously I've not had a reply yet.
I spoke to HTC about reverting back and was told it's not possible.
On the plus side, I've reinstalled the drivers and I can now get online with the phone using the USB cable with internet pass through, but it's not an answer.
Click to expand...
Click to collapse
On 1 - There does seem to be a lag issue soemtimes on wifi packing it in. On my inital run on ICS I'd used my phone for 5-10 minutes before it lost wifi, then it's been consistently bad.
I got a reply from HTC today, worryingly the ticket is status "pending closed". He asked for baseband and kernel release. Knowing the way an IT developer thinks it's a case of looking at the bug report for 2 seconds and thinking "this guy has rooted his phone and that's caused the issue - let's prove it by getting baseband and kernel release". I reiterated to HTC that by my count there are 5 people from Qatar who've posted on this issue, as well as some other "minor" locations. On the upside - at least the developer/QA team have looked at the bug and asked at least one question. Just need to get someone in the developer/QA team who's heard of the issue multiple times to take notice.
With regard to reverting back - not possible through official channels. But if you find the right RUU you can revert back without being rooted, to an official release. Subject to time tonight - that's my plan. You need to find things like your CID and use this thread http://forum.xda-developers.com/showthread.php?t=1195475 to translate it to the right release. Maybe use CID_getter (via market/play) and make sure you have the right SKU (I'm learning this on the fly!) and try and find the RUU at the filefactory link which is posted several times (I can't post it).
On the USB pass through - is there a special HTC driver? I couldn't get that working either!
ajdisse said:
On the USB pass through - is there a special HTC driver? I couldn't get that working either!
Click to expand...
Click to collapse
For the USB passthrough I just went into HTC Sync on my laptop which I ever use and hit the update button and it installed the latest usb driver as part of it.
Another update:
I've just tried a Vodafone Qatar sim in the phone and that doesn't work with wifi either so it looks like a country issue rather than a provider issue.
Arfie12 said:
I've just tried a Vodafone Qatar sim in the phone and that doesn't work with wifi either so it looks like a country issue rather than a provider issue.
Click to expand...
Click to collapse
Idle thought - I've had a thought that the issue might be character set related? I.E. Our phones are expecting one character set (in my case - the SEA language), and from the SIM it's picking up Qatar, running into an Arabic character somehow, and this is causing some sort of mis configuration on wireless.
I heard back from HTC again on their baseband/kernel question - I asked why the status was pending closed, they said it's part of the process they need to do when they go back to the user. They say to "kindly notice that HTC are working the issue".
As I'm the only one they're asking the questions from, do I revert back to gingerbread tonight and give up, or deal with the first world hardship of having a non smart smart phone in the hope I can help others?
Arfie12 said:
For the USB passthrough I just went into HTC Sync on my laptop which I ever use and hit the update button and it installed the latest usb driver as part of it.
Another update:
I've just tried a Vodafone Qatar sim in the phone and that doesn't work with wifi either so it looks like a country issue rather than a provider issue.
Click to expand...
Click to collapse
Even I tried Vodafone sim and wifi wasn't working. Then I tried Indian Sim and bingo wifi was working. So I updated my ticket with HTC support team and their reply was standard one that we have forwarded your recent post to the team in head office. Man this is so frustrating.
Sent from my ARCHOS 80G9 using XDA
Well I've spoken to HTC in the UK with a really nice guy there who didn't try to fob me off with the usual, reboot, hard reset etc etc
He listened to what I told him and admitted he has no idea what the issue is, they are going to report it and see what they can do, in the meantime he did suggest a factory reset would be worth a shot. I pointed out that if it is a fault with both Qtel AND voda that maybe they should stop the rollout in Qatar until they have tested it and fixed the issue.
I really don't want to have to reload all my apps and more importantly lose all the data stored in the apps so I'm off to find a backup.
If it's not working by Friday, I'm going to root the damn thing and flash a new ROM (even if it's 2.3) on it and sod the warranty.
Arfie
Arfie12 said:
He listened to what I told him and admitted he has no idea what the issue is, they are going to report it and see what they can do, in the meantime he did suggest a factory reset would be worth a shot.
Click to expand...
Click to collapse
I've done a factory reset very early on in this saga and it made no difference...
Edit - Someone in the ICS makes it to the middle East thread http://forum.xda-developers.com/showthread.php?t=1570818&page=2 says it'll be fixed this month, although I question how they can know this yet HTC are asking me for questions on the nature of the problem - I.E. still debugging. Lucky it's early in the month.
Hey guys, I've had my HTC One S for T-Mobile and ive had it for about 1 week and it has rebooted on me twice so far. not sure why. the first time it was in my pocket and i heard the T-Mobile boot up animation sound go off in my pocket and pulled it out my phone to see it was just booting up for some reason. then today i was going to look at my friendstream widget (on my home screen) and my phone locked up for a second and then rebooted itself. i'm not happy about it since i once owned a g2x which rebooted like crazy. i'm hoping it stops randomly doing this crap but i reported it to HTC since it gave me the option once it rebooted. my HTC one s is rooted with the stock rom with bloatware removed and carry IQ removed. i just wanted to see if i'm the only one having this issue.
It happens to me too :/ sometimes i wake up in the morning and i see the HTC error message. Maybe a software issue?
coronangel said:
It happens to me too :/ sometimes i wake up in the morning and i see the HTC error message. Maybe a software issue?
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not sure why it does this. i just wanted to make sure i wasnt the only one having this issue. but i do hope its a software issue. i keep reporting it to htc when it ask me to send them the error or whatever it says. maybe htc will fix it
I had like two reboots, but then I updated the phone and the problems disappeared. Have you updated to the latest firmware ?
Sent from my HTC One S using XDA
Habarug said:
I had like two reboots, but then I updated the phone and the problems disappeared. Have you updated to the latest firmware ?
Sent from my HTC One S using XDA
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i dont think there is an update for the tmobile htc one s.
Two days since I bought it and already rebooted two times when exiting the mail client while network was switching from H to 3G. I upgraded it to the latest firmware OTA just after putting the SIM card into.
My son had a problem with random reboots. After enabling Best Wifi Performance in Wifi, advanced settings, they went away. This is on a TMOUS version. Could be totally unrelated to your issue, but worth a try. I've noticed that the wifi has some weirdness to it, like hanging on to a connection long after it's out of range. I hope there is a software update soon.
Sent from my HTC VLE_U
well i hope htc can fix this issue. it hasnt happened again yet. i also have the tmobile htc one s.
s10shane said:
i dont think there is an update for the tmobile htc one s.
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I don't have tmob version and mine is on 1.78. It was that update which fixed it, it seems. You did an update search right?
Sent from my HTC One S using XDA
Habarug said:
I don't have tmob version and mine is on 1.78. It was that update which fixed it, it seems. You did an update search right?
Sent from my HTC One S using XDA
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Mine is also on 1.78 but had 2 reboots.
Habarug said:
I don't have tmob version and mine is on 1.78. It was that update which fixed it, it seems. You did an update search right?
Sent from my HTC One S using XDA
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yeah i guess here in the US we havent got an ota update that i know of. i kept checking for updates but it said my one s is up to date.
Another reboot this morning. This time I received a txt thru Facebook Messenger. I saw it on my desktop and ear, exactly at the same time, the HTC One S rebooting. This might be app related this time.
My One S specs:
- EU edition
- Stock ROM, 1.78 OTA
- Wifi disabled
Yes my H1S reboots about 3 times a week, or the "Loading ..." window is seens 3 or 4 times a week as well.
one more time... I'm gonna consider switching to another ROM in a very near future.
rebooting on 1.78 stock and other custom roms too
Hi guys, I had this issue with stock rom on 1.78 and previous too, so it is probably a radio issue. If I am connected to my wifi network at home, then I go out, the phone switches to hsdpa (as it should) and then I come back home,the reconnection to the wifi network causes the phone to reboot.
I had this issue on all roms I used, both stock and trickdroid 3.1 / 4.3.
My wifi direct is already disabled, my location is Italy. I have seen also that people on the US T-mobile support webpage are complaining about something very similar, wifi related.
Thanks
I'm on tmous and have had two of these reboots since I got the phone on US release day.
As others have said, mine have only happened when I'm on the very edge of my WiFi coverage. It's like the phone can't decide which network to grab on to and freaks out. I don't have the issue when it's just normally switching from WiFi to data like when I go out and then come home. It only seems to happen when I'm right on the edge of WiFi for a few minutes.
Not a huge deal, since its only happened a couple of times. If I remember when I'm off this week, i'll try to get a logcat because I should be able to reproduce it at the edge of my back yard
that would be great, as it sounds like it is the same issue. I always found tricky to save logcats due to amount of information in them and spotting the exact reason for crashing.