Issue : When I attend an incoming call, I'm not able to hear the other party's voice. I can hear only my own voice back, but they say they can hear me just fine.
Contrast : No such issue when I make an outgoing call. All voices are just very fine.
When it started : Went back to stock 2.3.5 Indian ROM and restored from the Titanium backup taken while on Titanium S V2.1. But this is just the lst thing i remember doing before the issue.
Troubleshoots tried:
Software: Factory reset, on stock 2.3.5, and Titanium Rom with nothing installed other than the pure base OS.
Hardware : tried cleaning the mic opening (ya i know, but just a try), clicked the volume rocker a few times during the call.
Both did not help.
Google: There were 3-4 exactly similar issues on other models, but no one could find a fix, nor an update on how it went.
I dont think this is a hardware issue as the voice is fine when I make the call.
Guys... help me out....
Now that's weird. Don't worry we'll try to solve it.
Further you can troubleshoot by:
1. To rule our any possibility of the Receiving speaker being faulty, open your dialer and input this code (*#0*#). Now select 'Receiver(White)' from it. You should hear continuous sound from your Receiving Speaker, if not then its not working.
2. Trying to make a call using a landline phone so as remove the possibility of caller having any network issues and use a SIM from a different network provider on your handset to ascertain if its a network problem.
3. Is there a small popup with a heading something like 'In call volume' when using the volume rocker while receiving an incoming call ?
4. And does it at least show increase or decrease in the bar on the popup of 'In Call volume' graphically when you press corresponding volume rocker keys ?
Do post here what were the outcomes and also if you find what was wrong.
Thanks for your suggestions, Eagle..
1. To rule our any possibility of the Receiving speaker being faulty, open your dialer and input this code (*#0*#). Now select 'Receiver(White)' from it. You should hear continuous sound from your Receiving Speaker, if not then its not working.
Ans: Sound recieving perfectly. (too loud actually ;-) )
2. Trying to make a call using a landline phone so as remove the possibility of caller having any network issues and use a SIM from a different network provider on your handset to ascertain if its a network problem.
Ans: Tried from almost a dozen networ/phone cominations. No joy.
3. Is there a small popup with a heading something like 'In call volume' when using the volume rocker while receiving an incoming call ?
Ans : Yes, the usual volume level bar appears.
4. And does it at least show increase or decrease in the bar on the popup of 'In Call volume' graphically when you press corresponding volume rocker keys ?
Ans : Yes, the volume works fine. I can hear my own voice back very clearly, both in the headset and loud speaker .
Nothing works so far.. any other software related issue sthat u can think of..?
So one thing for sure your receiving speaker works fine and so is your volume rocker.
Usually most of the software related issues should be resolved when you clear cache, clear dalvik cache, factory reset, flash stock ROM and kernel on your handset.
I think you have already done all of these, right ?
I think some thing is wrong with your radio i.e. motherboard, you might have to go to the service center.
The problem may also be due to use of faulty Jack headphone, that galaxy R has.
Do check for that...!!
This problem stated in http://forum.xda-developers.com/showthread.php?t=1455339
'cooleagle' said:
So one thing for sure your receiving speaker works fine and so is your volume rocker.
Usually most of the software related issues should be resolved when you clear cache, clear dalvik cache, factory reset, flash stock ROM and kernel on your handset.
I think you have already done all of these, right ?
I think some thing is wrong with your radio i.e. motherboard, you might have to go to the service center.
Click to expand...
Click to collapse
I was in office all this while and all i tried was restoring my CWM backups of all the ROMs I had and then making factory reset, clear cache of it.
Just reached home and flashed the stock 2.3.6 XWLA4 via Odin and made a factory reset, clear cache with nothing on it.. and guess what ?!
IT WORKED...
so far tried from a landline and a mobile, and mic works.. testing still going on..
The only only difference i could find was.. all my backups had root and now since I flashed via Odin, its unrooted and thats the only diff..
Cooleagle/anyone, do you think that could have made the difference..
vipul12389mehta said:
The problem may also be due to use of faulty Jack headphone, that galaxy R has.
Do check for that...!!
This problem stated in http://forum.xda-developers.com/showthread.php?t=1455339
Click to expand...
Click to collapse
OH MAN !!!!!
that was exactly the problem....
plugged in my headphone, plugged out and the NEXT CALL.... the problem recurred. as mentioned in the other thread, i plugged in and out the headphone a couple of times (without reboot) and then it started working..
I never knew the headphone jack of SGR had a regular problem like this...
I never used a hands-free for calls and only a couple of days back started listening songs from phone..
But i still wonder how after every CWM restore, followed by a reboot, did not solve the problem before..
Thanks a lot dude...
vipul12389mehta said:
The problem may also be due to use of faulty Jack headphone, that galaxy R has.
Do check for that...!!
This problem stated in http://forum.xda-developers.com/showthread.php?t=1455339
Click to expand...
Click to collapse
Thanks for posting that.
In his case it was not working for outgoing as well as incoming calls but in sarun's case he could use the handset for outgoing calls.
So it seems to affect selectively and not the same in every case.
Do you think I should put this in the FAQ's because it seems some handsets have this bug ?
'cooleagle' said:
Thanks for posting that.
In his case it was not working for outgoing as well as incoming calls but in sarun's case he could use the handset for outgoing calls.
So it seems to affect selectively and not the same in every case.
Do you think I should put this in the FAQ's because it seems some handsets have this bug ?
Click to expand...
Click to collapse
Yea Cool_eagle.
Put in FAQ, but in exception cases or under some other heading, coz it will give wrong impression to users. As the user might take it that this problem occurs on all Galaxy R. (I am not facing this error on my handset)
Also put that Galaxy R shutdown immideatly when it tries to access the network.
Put the heading as some known problems with Galaxy R
vipul12389mehta said:
Yea Cool_eagle.
Put in FAQ, but in exception cases or under some other heading, coz it will give wrong impression to users. As the user might take it that this problem occurs on all Galaxy R. (I am not facing this error on my handset)
Also put that Galaxy R shutdown immideatly when it tries to access the network.
Put the heading as some known problems with Galaxy R
Click to expand...
Click to collapse
That Good Idea, please update these in FAQ's with possible solutions so that no need to Google it, users can try these solutions if some one facing these kind of problems.
Fine I'll put this in the FAQ's asap with the 3G Data recording bug.
Oh mann.... This doesnt seem to fix permanently at all... I did not use a headphone since morning, but still mic issue continues very often. Had to reboot after every call...
Sent from my GT-I9103 using xda premium
sarun_biotech said:
Oh mann.... This doesnt seem to fix permanently at all... I did not use a headphone since morning, but still mic issue continues very often. Had to reboot after every call...
Sent from my GT-I9103 using xda premium
Click to expand...
Click to collapse
So what are you planning to do?
Take it to a service center ?
'cooleagle' said:
So what are you planning to do?
Take it to a service center ?
Click to expand...
Click to collapse
I've never taken any of my gadget to a service center and would never want to.. this thing works some time and troubles sometime.. I'll see for some more days and may be then break my life long fear ofa taking it to a service center...
sarun_biotech said:
I've never taken any of my gadget to a service center and would never want to.. this thing works some time and troubles sometime.. I'll see for some more days and may be then break my life long fear ofa taking it to a service center...
Click to expand...
Click to collapse
Y u afraid of visiting service center?
Sent from my GT-I9103 using XDA
xlm13x said:
Y u afraid of visiting service center?
Sent from my GT-I9103 using XDA
Click to expand...
Click to collapse
Donno y.. Some phobia... Gadgets are never the same once opened... But i have no choice if its unuseable.. Hoping for the best..
Sent from my GT-I9103 using xda premium
sarun_biotech said:
Donno y.. Some phobia... Gadgets are never the same once opened... But i have no choice if its unuseable.. Hoping for the best..
Sent from my GT-I9103 using xda premium
Click to expand...
Click to collapse
Dnt worry those guys r trained ur device needs service. Maybe they will flash latest indian rom (ki5) and if prob with hardware will reapir or replace it.
Sent from my GT-I9103 using XDA
xlm13x said:
Dnt worry those guys r trained ur device needs service. Maybe they will flash latest indian rom (ki5) and if prob with hardware will reapir or replace it.
Sent from my GT-I9103 using XDA
Click to expand...
Click to collapse
Which latest Indian ROM buddy ?
Kindly elaborate if there are any differences in the current and the one you are saying ?
'cooleagle' said:
Which latest Indian ROM buddy ?
Kindly elaborate if there are any differences in the current and the one you are saying ?
Click to expand...
Click to collapse
Sorry but i meant to say they will flash stock indian rom and if update is available they will flash updated rom
Sent from my GT-I9103 using XDA
Even i faced this problem. Whem I'm listening to music on headphones and a call comes, I remove the headphones and take the call, and sometimes I cant hear anything. Even outgoing doesnt work.
Pluggin in the headphone and removing it solves the issue most of the time. Else a reboot has worked for me everytime.
If it gets too annoying take it to service center, Even i faced the same fears as u but I finally took it (But that was cos of a different issue)
Keep us posted, Gud luck
Related
hey,
I bought the nexus s (9023) about two months ago, stock rom, not rooted, and for the last week or two, it started making problems.
about 1-5 times a day, i can't here the other side at all. as if it's on mute. not even the ringing tone, before I'm answered. the only thing that solves it, is to restart the phone.
in other forums i've read that it's a mess, and that i should use my warranty. the problem is i bought the phone abroad, and shipping it should take about 3 weeks.
is it a common issue?
can i solve it alone, mabye by switching to a non-stock rom?
i'll be very happy to read some good news here, but bad news is better than non.
thanks a lot,
tal
p.s, iv'e downloaded system info to monitor the temp, and it doesn't happen necessarily when the phone is hot.
I don't know... I am rooted, I have used 5 different roms since purchasing my phone.
Stock
CM 7
Savaged Zen
Oxygen
Soju
I have also used several kernels
CM Stock
Netarchy
Matrix
James Bond
Trinity
So far, on all roms and kernels I have experienced the same problem. You make a call and it connects, looking at the screen the time counter is going but there is no sound; it will sit there and hold the call for 30-55 seconds then ends call. A quick redial and bam it works. Some people have reported that they answered and there was nothing. I don't know, it's really obnoxious.
The other, more annoying problem is that randomly on calls throughout the day the phone will just reboot itself. Right in the middle of a call. AHHHH like 3-5 times daily!
help, anyone?
i'm stuck with this, and a bit clueless.
Well, somehow I discovered that the problem is related to the bluetooth. as long as it's turned of, nothing will happen, on the other hand, when I use my earphone (most of my conversations happen while driving) i need to restart my phone every 1-2 calls
any ideas?
just u can't hear other one while calling u?
thanks.
so it was in the beginning, but now neither of us can hear the other. no matter who made the call.
and again, only when BT is working.
tal89 said:
so it was in the beginning, but now neither of us can hear the other. no matter who made the call.
and again, only when BT is working.
Click to expand...
Click to collapse
If u can hear him,just press and then unhold it ,then u can hear him.
Sent from my Nexus S using XDA App
it's quite obvious, unfortunately it doesn't work.
cutiyar said:
If u can hear him,just press and then unhold it ,then u can hear him.
Sent from my Nexus S using XDA App
Click to expand...
Click to collapse
i can't hear, and he can't hear as well.
tal89 said:
i can't hear, and he can't hear as well.
Click to expand...
Click to collapse
hehee its problem ,
am really disappointing with nexus s , but i dont have enough money to buy HTC product again.
any solution?
Hi, did anybody have any solution to this problem?
I live this problem on almost half calls of specific numbers.
I am desparate...
Try setting discoverable timeout to never? Have you tried a different Bluetooth device?
Sent from my Nexus S 4G using xda premium
I have this problem too. This seem to happen on some Kangs and nightly, but not all of them. I can't hear when someone calls me. But when I call someone, I can hear them. I always have Bluetooth off (do not use them).
I live the same problem. No problem for outgoing calls. For incoming calls, I cannot hear caller's voice but they can hear me. It is not for all numbers.
I am on t-mobile and nexus s (cynagenmod nightlies). For all incoming calls from tmobile numbers no problem. But for almost all other carriers, it is just random.
I feel like I started having this problem after updating from CM 7.0.2 to 7.1 RC and thereafter(but not very sure on this).
If anybody still following this topic, I would suggest you to contact samsung if you still have warranty. On the second attempt they sent me a brand new phone with box and accessories.
Sent from my SGH-T989 using XDA
Or, you might give it a try with a different radio for your model:
http://forum.xda-developers.com/showthread.php?t=1116884
If you go this road, make sure you backup your EFS folder.
What i would do is if it is still in warranty just give it back to them and they'll probably give you a new phone. Since you said it takes 3 weeks to ship, just wait for it and use another phone if possible. Its not like your life is going to end. I think the problem is, not every phone is the same so there will be problems especielly when flashing a rom. For example unstable roms might not allow you to use this app or have serious effects on your phone.
Best to give it back to samsung and get a replacement.
Hi All,
I am experiencing a strange issue with my SGR... sometimes when I receive or make a call, the call is blank, I am not getting the voice and no voice at other end as well, this gets resolves after rebooting the phone, however, this occurs very frequently, perhaps daily..any solutions...please
Please tell us which ROM u r using.. it might be a network issue also.. i used Tata-Docomo and faced this kind of issue and now ported to vodafone.. no issues at all.. internet speed also good.. i am also a newbie.. u can wait for a expert advice
rishi1_4 said:
Hi All,
I am experiencing a strange issue with my SGR... sometimes when I receive or make a call, the call is blank, I am not getting the voice and no voice at other end as well, this gets resolves after rebooting the phone, however, this occurs very frequently, perhaps daily..any solutions...please
Click to expand...
Click to collapse
It's a known problem & is caused due to a faulty headphone (3.5mm) jack.
Here's what you got to do confirm if your problem is indeed what I think it is & solve the same:
- Plug in Samsung's headset & make a call to check if you can communicate / talk with the person at the other end normally & without any problem.
- If you can talk normally then it's confirmed that the problem is the same as I described earlier.
- To resolve it you have to plug in & out the headset a couple of times it gets resolved & your handset works normally.
- You can also take it to a service center & they may replace the headphone jack which should solve the problem & they could also reflash the stock firmware. Do update if it resolves the issue.
Hope this helps.
Cheers !
I also faced this issue with my first stock rom when I got the phone. After I had upgraded to ZSLE5 and after then to ZSLE6, the problem seemed to be resolved. Does the problem exist with these newer roms too? I can't try it out now.
Sent from my GT-I9103
Then I'll add this to the FAQ's because it isn't a problem related to just Indian stock 2.3.5 ROM which was the impression I had earlier.
Cheers !
karthik050782 said:
Please tell us which ROM u r using.. it might be a network issue also.. i used Tata-Docomo and faced this kind of issue and now ported to vodafone.. no issues at all.. internet speed also good.. i am also a newbie.. u can wait for a expert advice
Click to expand...
Click to collapse
Hi Karthik, I haven't rooted my phone, using the stock ROM 2.3.5, I am on Vodafone Network, no n/w issues for sure. plz assist.
'cooleagle' said:
It's a known problem & is caused due to a faulty headphone (3.5mm) jack.
Here's what you got to do confirm if your problem is indeed what I think it is & solve the same:
- Plug in Samsung's headset & make a call to check if you can communicate / talk with the person at the other end normally & without any problem.
- If you can talk normally then it's confirmed that the problem is the same as I described earlier.
- To resolve it you have to plug in & out the headset a couple of times it gets resolved & your handset works normally.
- You can also take it to a service center & they may replace the headphone jack which should solve the problem & they could also reflash the stock firmware. Do update if it resolves the issue.
Hope this helps.
Cheers !
Click to expand...
Click to collapse
Hi Cooleagle, thanks for your response, however, I am experiencing this issue when I am not using headphones, ( I have not tried with headphones on), do you still think that this is related to faulty headphone Jack?
rishi1_4 said:
Hi Cooleagle, thanks for your response, however, I am experiencing this issue when I am not using headphones, ( I have not tried with headphones on), do you still think that this is related to faulty headphone Jack?
Click to expand...
Click to collapse
Then you should try calling with headphones on to confirm. Kindly read my post again. You could also update your handset to the latest available 2.3.6 (ZSLE5 / 6) ROM as Adam said & it could also resolve your problem as it was the case with him.
Cheers !
'cooleagle' said:
Then you should try calling with headphones on to confirm. Kindly read my post again. You could also update your handset to the latest available 2.3.6 (ZSLE5 / 6) ROM as Adam said & it could also resolve your problem as it was the case with him.
Cheers !
Click to expand...
Click to collapse
Hi Cooleagle, just to confirm, are you trying say that when I am experiencing this issue w/o headphones, before restarting the phone, I should try making call with headphones on??
rishi1_4 said:
Hi Cooleagle, just to confirm, are you trying say that when I am experiencing this issue w/o headphones, before restarting the phone, I should try making call with headphones on??
Click to expand...
Click to collapse
Yes.
even you guys has the earphone jack/ear phone problem ???? i thought it was only me who has this problem...thank god
I am really stressed with this problem and had to start a thread finally. I think that I have messed up flashing ROM's in BMM. I am able to select network and the signal bars show signals, too. However, when I call any number, it just disconnects automatically after a few seconds. Is it a problem with the radios? I couldn't find any proper solutions till now.
Here's what I have done so far:
1. Factory reset (JB leak 3)
2. Changing SIM cards
3. Restored a CID backup
4. Downgraded to ICS
I am on an Asian version of the Atrix 2.
EDIT: I figured out the cause. I flashed a KitKat ROM on the first system by mistake. I am sure that this was not supposed to be done.
I am on JB leak 3 & I'm facing a most peculiar issue. Just by itself my Atrix 2 one fine day stopped making outgoing calls i.e if I dial any number the actual calls gets dialled after almost 20-25 minutes however on my custom ROM's (MagicMod) outgoing call functions as normal. Please guys can someone help to resolve this. I can attach a Logcat if required as I seriously don't want to factory reset, fxz etc etc. I am at an all time high in Iron Man and don't want to loose progress in my stock rom
RAD7 said:
I am on JB leak 3 & I'm facing a most peculiar issue. Just by itself my Atrix 2 one fine day stopped making outgoing calls i.e if I dial any number the actual calls gets dialled after almost 20-25 minutes however on my custom ROM's (MagicMod) outgoing call functions as normal. Please guys can someone help to resolve this. I can attach a Logcat if required as I seriously don't want to factory reset, fxz etc etc. I am at an all time high in Iron Man and don't want to loose progress in my stock rom
Click to expand...
Click to collapse
Your seems to be another case. I am worried what to do...
Plese reply someone!
Is there anyone to answer? I am really fed up of using another phone merely for calling purposes.
geektronic said:
Is there anyone to answer? I am really fed up of using another phone merely for calling purposes.
Click to expand...
Click to collapse
Use another ROM
darth_nihar said:
Use another ROM
Click to expand...
Click to collapse
That's not the case. The calls won't connect on the JB leak as well as the official ICS as well.
geektronic said:
That's not the case. The calls won't connect on the JB leak as well as the official ICS as well.
Click to expand...
Click to collapse
Yeah. I can understand your frustration. This might sound dumb. As you did change your sim. But have you tried another sim? And the sim that fails to connect a call, will it works on another phone?
Sent from my MB865 using XDA Premium 4 mobile app
geektronic said:
That's not the case. The calls won't connect on the JB leak as well as the official ICS as well.
Click to expand...
Click to collapse
Try FXZ to stock and then see if you encounter the same issue.... or it could be a malfunction on the device itself
RAD7 said:
I am on JB leak 3 & I'm facing a most peculiar issue. Just by itself my Atrix 2 one fine day stopped making outgoing calls i.e if I dial any number the actual calls gets dialled after almost 20-25 minutes however on my custom ROM's (MagicMod) outgoing call functions as normal. Please guys can someone help to resolve this. I can attach a Logcat if required as I seriously don't want to factory reset, fxz etc etc. I am at an all time high in Iron Man and don't want to loose progress in my stock rom
Click to expand...
Click to collapse
In my case as mentioned outgoing calls work just fine on my Magicmod slot just that on stock JB leak 3 I started facing the above issue randomly and as I explained why I am not keen to fxz and was hoping if someone could help me if I could send them my logcat file. Even my notifications don't work (make use of dynamic notifications) & none of my playstore apps update anymore
Hello,
since i bought this phone the call volume is very low, when i call someone or someone calls me i can barely hear them. I set call volume in settings to maximum and that did not help. When i call someone sometimes the mic does not work properly and the person who i called say that my mic has a lot of static and buzzing noise.
Another problem that started about 2 weeks after i got the phone is that it will randomly freeze and then do a hard reboot. I have another friend with the same phone and he says he has never had his phone freeze. i could be on the internet browser or just unlocking the phone to check the time and it would freeze up and restart. I have also tried restoring back to factory settings and also made sure the phone is the newest version of cyanogen mod. This phone freezes at least one to two times a day. anything i can do to fix this or is this phone a lemon and should be RMA'd?? How long will i have to wait for a replacement?? i have heard horror stories about their customer service.
try a different rom
n if that doesn't work
dont be cynical about the service
just contact the authorities
vj_zero said:
try a different rom
n if that doesn't work
dont be cynical about the service
just contact the authorities
Click to expand...
Click to collapse
havent rooted it yet. already have lots of stuff on it so thats not an option until i can find a way to back up everything. i am waiting to see what OPO says i have a ticket open for them.
32adream said:
havent rooted it yet. already have lots of stuff on it so thats not an option until i can find a way to back up everything. i am waiting to see what OPO says i have a ticket open for them.
Click to expand...
Click to collapse
Hi,
Have you tried turning external speakers on and off...
A0001 using XDA Premium HD app
trotos said:
Hi,
Have you tried turning external speakers on and off...
A0001 using XDA Premium HD app
Click to expand...
Click to collapse
tried that and it doesn't seem to help. im going to wait until OPO's tech team says. If i have to root to get better logs through catlog then ill root it and go from there ( as long as rooting doesnt void warranty)
Hope they help you out. And to answer your question about rooting, no it does not void warranty.
Sorry I couldn't be much help.
Goodluck
I would definitely root. I had the same issue with the low volume. I adjusted the mixer path values manually. Search the forum for the volume mod. There is a flash zip version as well. The mic static is likely unrelated. I have not heard that before. Good luck!
Rooting does NOT void your warranty ( in fact good luck with that , the warranty part ... ) Unlocking the bootloader will though. As for the Oppo service, well i hope you are lucky and get an answer... If you are really not happy with it and bought it through Paypal, you would be better contesting the charges.
Hi there XDA peeps. Just wondering if anyone recognises this issue and can tell me if they are familiar with the fault at all?
Samsung S6 G920I handset, been running an older ROM for a couple of years. Recently started playing up, when sending or receiving a call the call is established, both parties can hear each other, then within 5 seconds the mic cuts out on the S6, then shortly after the call is dropped. I've tried:
Switching SIM cards and the carrier. Problem persists.
Full wipe from TWRP including system and cache then install LineageOS. Problem persists.
The fact the mic works for a bit then drops makes me think a software fault but after wiping it still occurs so I'm thinking hardware. What do you lot think?
I didnt understand u clearly
but you could use voice recorder & record.. be sure that u r recording on the bottom mic which there is also up mic above the headset.... if its okay .... flash ur 4 files firmware with pit partition for ur model..
regards,
Do you know where I can get the 4 files?
brettule said:
Do you know where I can get the 4 files?
Click to expand...
Click to collapse
yes on this site I prefer to download 6.0.1 & if u want Nougat install it in custom rom cuz u dont have to update bootloader anyway
https://firmware.gem-flash.com/index.php?a=browse&b=category&id=6790
Hmmm, it won't let me download it without buying them. Does anyone have a link to the free file? G920IDVU3FQF1_TEL3FQF1_V7.0_Repair_Firmware_4Files_( TEL Australia (Telstra) ).rar