Hi All,
I am experiencing a strange issue with my SGR... sometimes when I receive or make a call, the call is blank, I am not getting the voice and no voice at other end as well, this gets resolves after rebooting the phone, however, this occurs very frequently, perhaps daily..any solutions...please
Please tell us which ROM u r using.. it might be a network issue also.. i used Tata-Docomo and faced this kind of issue and now ported to vodafone.. no issues at all.. internet speed also good.. i am also a newbie.. u can wait for a expert advice
rishi1_4 said:
Hi All,
I am experiencing a strange issue with my SGR... sometimes when I receive or make a call, the call is blank, I am not getting the voice and no voice at other end as well, this gets resolves after rebooting the phone, however, this occurs very frequently, perhaps daily..any solutions...please
Click to expand...
Click to collapse
It's a known problem & is caused due to a faulty headphone (3.5mm) jack.
Here's what you got to do confirm if your problem is indeed what I think it is & solve the same:
- Plug in Samsung's headset & make a call to check if you can communicate / talk with the person at the other end normally & without any problem.
- If you can talk normally then it's confirmed that the problem is the same as I described earlier.
- To resolve it you have to plug in & out the headset a couple of times it gets resolved & your handset works normally.
- You can also take it to a service center & they may replace the headphone jack which should solve the problem & they could also reflash the stock firmware. Do update if it resolves the issue.
Hope this helps.
Cheers !
I also faced this issue with my first stock rom when I got the phone. After I had upgraded to ZSLE5 and after then to ZSLE6, the problem seemed to be resolved. Does the problem exist with these newer roms too? I can't try it out now.
Sent from my GT-I9103
Then I'll add this to the FAQ's because it isn't a problem related to just Indian stock 2.3.5 ROM which was the impression I had earlier.
Cheers !
karthik050782 said:
Please tell us which ROM u r using.. it might be a network issue also.. i used Tata-Docomo and faced this kind of issue and now ported to vodafone.. no issues at all.. internet speed also good.. i am also a newbie.. u can wait for a expert advice
Click to expand...
Click to collapse
Hi Karthik, I haven't rooted my phone, using the stock ROM 2.3.5, I am on Vodafone Network, no n/w issues for sure. plz assist.
'cooleagle' said:
It's a known problem & is caused due to a faulty headphone (3.5mm) jack.
Here's what you got to do confirm if your problem is indeed what I think it is & solve the same:
- Plug in Samsung's headset & make a call to check if you can communicate / talk with the person at the other end normally & without any problem.
- If you can talk normally then it's confirmed that the problem is the same as I described earlier.
- To resolve it you have to plug in & out the headset a couple of times it gets resolved & your handset works normally.
- You can also take it to a service center & they may replace the headphone jack which should solve the problem & they could also reflash the stock firmware. Do update if it resolves the issue.
Hope this helps.
Cheers !
Click to expand...
Click to collapse
Hi Cooleagle, thanks for your response, however, I am experiencing this issue when I am not using headphones, ( I have not tried with headphones on), do you still think that this is related to faulty headphone Jack?
rishi1_4 said:
Hi Cooleagle, thanks for your response, however, I am experiencing this issue when I am not using headphones, ( I have not tried with headphones on), do you still think that this is related to faulty headphone Jack?
Click to expand...
Click to collapse
Then you should try calling with headphones on to confirm. Kindly read my post again. You could also update your handset to the latest available 2.3.6 (ZSLE5 / 6) ROM as Adam said & it could also resolve your problem as it was the case with him.
Cheers !
'cooleagle' said:
Then you should try calling with headphones on to confirm. Kindly read my post again. You could also update your handset to the latest available 2.3.6 (ZSLE5 / 6) ROM as Adam said & it could also resolve your problem as it was the case with him.
Cheers !
Click to expand...
Click to collapse
Hi Cooleagle, just to confirm, are you trying say that when I am experiencing this issue w/o headphones, before restarting the phone, I should try making call with headphones on??
rishi1_4 said:
Hi Cooleagle, just to confirm, are you trying say that when I am experiencing this issue w/o headphones, before restarting the phone, I should try making call with headphones on??
Click to expand...
Click to collapse
Yes.
even you guys has the earphone jack/ear phone problem ???? i thought it was only me who has this problem...thank god
Related
i flashed to HTC professional 1921 and i have a problem when i receive calls. i can only receive and hear them when i'm on speaker (i noticed some of the people have this problem on VoIP - but i'm talking about regular phone calls) The person on the other end of the phone can hear me fine. I can only during calls using speakerphone or headphones.
i searched the forum, but didn't find and answer
does anyone know how can i fix this?
moseslin said:
i flashed to HTC professional 1921 and i have a problem when i receive calls. i can only receive and hear them when i'm on speaker (i noticed some of the people have this problem on VoIP - but i'm talking about regular phone calls) The person on the other end of the phone can hear me fine. I can only during calls using speakerphone or headphones.
i searched the forum, but didn't find and answer
does anyone know how can i fix this?
Click to expand...
Click to collapse
Flash another rom just to be sure it's not a hardware problem.
Good luck!
I to am experiencing a similar issue. Have you tried talking on the phone when you flip it and fold? Basically putting it in portrait mode, is that when you don't get any sound? That is when I don't get any sound, but if I just leave it open in laptop mode I can hear, but trying to talk to someone looks very awkward.
hey i have the same problem , but it's seems to be an hardware problem , what's odd is , it's happen after i flashed :S . anyway i flashed back to my operator ROM and used my insurence .... it's all fixed now .
mohen said:
hey i have the same problem , but it's seems to be an hardware problem , what's odd is , it's happen after i flashed :S . anyway i flashed back to my operator ROM and used my insurence .... it's all fixed now .
Click to expand...
Click to collapse
Yeah, it happened to me after i flashed which is weird. i agree it must be a hardware problem though because I just flashed to the button rom and am still not hearing anything during calls. Unfortunately, my warranty has already run out...so sad.
i think it's an no luck thing . maybe it was humid in you room or who knows .
u should fix it at some store - hope they gonna keep the price cheap .
Hi,
I have been having a problem lately with the headphone port on my phone.I don't use it at all for anything but for some reason, my phone randomly says that there are headphones plugged into my phone. This stops me from being able to hear sounds out of the speaker so i miss phone calls and texts. I also can't hear voices when I phone someone.
I am currently using the latest version of the "CyanogenMod (CM7)" port on my phone. Was wondering if anyone else was having this problem.
Sorry if it has already been posted, I have searched and couldn't find anything.
danhartt said:
Hi,
I have been having a problem lately with the headphone port on my phone.I don't use it at all for anything but for some reason, my phone randomly says that there are headphones plugged into my phone. This stops me from being able to hear sounds out of the speaker so i miss phone calls and texts. I also can't hear voices when I phone someone.
I am currently using the latest version of the "CyanogenMod (CM7)" port on my phone. Was wondering if anyone else was having this problem.
Sorry if it has already been posted, I have searched and couldn't find anything.
Click to expand...
Click to collapse
I have never seen anyone report this problem nor have i had it myself. I think it is a hardware problem so try sticking something in there if you want to experiment yourself or take it to a repair shop.
I have tried that before and it didn't help unfortunately. I did again just to check and it didn't help.
If I re-boot the phone it stops doing it but only for a short time.
I plugged some headphones in after the re-boot and they didn't show.
Maybe there has been something spilt on it and no one told me
Thank you for your help
danhartt said:
I have tried that before and it didn't help unfortunately. I did again just to check and it didn't help.
If I re-boot the phone it stops doing it but only for a short time.
I plugged some headphones in after the re-boot and they didn't show.
Maybe there has been something spilt on it and no one told me
Thank you for your help
Click to expand...
Click to collapse
Try flashing another ROM, preferably a Froyo ROM and see if it works then because it seems the problems stops for a while then appears. Hopefully that works.
Smonic said:
Try flashing another ROM, preferably a Froyo ROM and see if it works then because it seems the problems stops for a while then appears. Hopefully that works.
Click to expand...
Click to collapse
Thanks for your help
Issue : When I attend an incoming call, I'm not able to hear the other party's voice. I can hear only my own voice back, but they say they can hear me just fine.
Contrast : No such issue when I make an outgoing call. All voices are just very fine.
When it started : Went back to stock 2.3.5 Indian ROM and restored from the Titanium backup taken while on Titanium S V2.1. But this is just the lst thing i remember doing before the issue.
Troubleshoots tried:
Software: Factory reset, on stock 2.3.5, and Titanium Rom with nothing installed other than the pure base OS.
Hardware : tried cleaning the mic opening (ya i know, but just a try), clicked the volume rocker a few times during the call.
Both did not help.
Google: There were 3-4 exactly similar issues on other models, but no one could find a fix, nor an update on how it went.
I dont think this is a hardware issue as the voice is fine when I make the call.
Guys... help me out....
Now that's weird. Don't worry we'll try to solve it.
Further you can troubleshoot by:
1. To rule our any possibility of the Receiving speaker being faulty, open your dialer and input this code (*#0*#). Now select 'Receiver(White)' from it. You should hear continuous sound from your Receiving Speaker, if not then its not working.
2. Trying to make a call using a landline phone so as remove the possibility of caller having any network issues and use a SIM from a different network provider on your handset to ascertain if its a network problem.
3. Is there a small popup with a heading something like 'In call volume' when using the volume rocker while receiving an incoming call ?
4. And does it at least show increase or decrease in the bar on the popup of 'In Call volume' graphically when you press corresponding volume rocker keys ?
Do post here what were the outcomes and also if you find what was wrong.
Thanks for your suggestions, Eagle..
1. To rule our any possibility of the Receiving speaker being faulty, open your dialer and input this code (*#0*#). Now select 'Receiver(White)' from it. You should hear continuous sound from your Receiving Speaker, if not then its not working.
Ans: Sound recieving perfectly. (too loud actually ;-) )
2. Trying to make a call using a landline phone so as remove the possibility of caller having any network issues and use a SIM from a different network provider on your handset to ascertain if its a network problem.
Ans: Tried from almost a dozen networ/phone cominations. No joy.
3. Is there a small popup with a heading something like 'In call volume' when using the volume rocker while receiving an incoming call ?
Ans : Yes, the usual volume level bar appears.
4. And does it at least show increase or decrease in the bar on the popup of 'In Call volume' graphically when you press corresponding volume rocker keys ?
Ans : Yes, the volume works fine. I can hear my own voice back very clearly, both in the headset and loud speaker .
Nothing works so far.. any other software related issue sthat u can think of..?
So one thing for sure your receiving speaker works fine and so is your volume rocker.
Usually most of the software related issues should be resolved when you clear cache, clear dalvik cache, factory reset, flash stock ROM and kernel on your handset.
I think you have already done all of these, right ?
I think some thing is wrong with your radio i.e. motherboard, you might have to go to the service center.
The problem may also be due to use of faulty Jack headphone, that galaxy R has.
Do check for that...!!
This problem stated in http://forum.xda-developers.com/showthread.php?t=1455339
'cooleagle' said:
So one thing for sure your receiving speaker works fine and so is your volume rocker.
Usually most of the software related issues should be resolved when you clear cache, clear dalvik cache, factory reset, flash stock ROM and kernel on your handset.
I think you have already done all of these, right ?
I think some thing is wrong with your radio i.e. motherboard, you might have to go to the service center.
Click to expand...
Click to collapse
I was in office all this while and all i tried was restoring my CWM backups of all the ROMs I had and then making factory reset, clear cache of it.
Just reached home and flashed the stock 2.3.6 XWLA4 via Odin and made a factory reset, clear cache with nothing on it.. and guess what ?!
IT WORKED...
so far tried from a landline and a mobile, and mic works.. testing still going on..
The only only difference i could find was.. all my backups had root and now since I flashed via Odin, its unrooted and thats the only diff..
Cooleagle/anyone, do you think that could have made the difference..
vipul12389mehta said:
The problem may also be due to use of faulty Jack headphone, that galaxy R has.
Do check for that...!!
This problem stated in http://forum.xda-developers.com/showthread.php?t=1455339
Click to expand...
Click to collapse
OH MAN !!!!!
that was exactly the problem....
plugged in my headphone, plugged out and the NEXT CALL.... the problem recurred. as mentioned in the other thread, i plugged in and out the headphone a couple of times (without reboot) and then it started working..
I never knew the headphone jack of SGR had a regular problem like this...
I never used a hands-free for calls and only a couple of days back started listening songs from phone..
But i still wonder how after every CWM restore, followed by a reboot, did not solve the problem before..
Thanks a lot dude...
vipul12389mehta said:
The problem may also be due to use of faulty Jack headphone, that galaxy R has.
Do check for that...!!
This problem stated in http://forum.xda-developers.com/showthread.php?t=1455339
Click to expand...
Click to collapse
Thanks for posting that.
In his case it was not working for outgoing as well as incoming calls but in sarun's case he could use the handset for outgoing calls.
So it seems to affect selectively and not the same in every case.
Do you think I should put this in the FAQ's because it seems some handsets have this bug ?
'cooleagle' said:
Thanks for posting that.
In his case it was not working for outgoing as well as incoming calls but in sarun's case he could use the handset for outgoing calls.
So it seems to affect selectively and not the same in every case.
Do you think I should put this in the FAQ's because it seems some handsets have this bug ?
Click to expand...
Click to collapse
Yea Cool_eagle.
Put in FAQ, but in exception cases or under some other heading, coz it will give wrong impression to users. As the user might take it that this problem occurs on all Galaxy R. (I am not facing this error on my handset)
Also put that Galaxy R shutdown immideatly when it tries to access the network.
Put the heading as some known problems with Galaxy R
vipul12389mehta said:
Yea Cool_eagle.
Put in FAQ, but in exception cases or under some other heading, coz it will give wrong impression to users. As the user might take it that this problem occurs on all Galaxy R. (I am not facing this error on my handset)
Also put that Galaxy R shutdown immideatly when it tries to access the network.
Put the heading as some known problems with Galaxy R
Click to expand...
Click to collapse
That Good Idea, please update these in FAQ's with possible solutions so that no need to Google it, users can try these solutions if some one facing these kind of problems.
Fine I'll put this in the FAQ's asap with the 3G Data recording bug.
Oh mann.... This doesnt seem to fix permanently at all... I did not use a headphone since morning, but still mic issue continues very often. Had to reboot after every call...
Sent from my GT-I9103 using xda premium
sarun_biotech said:
Oh mann.... This doesnt seem to fix permanently at all... I did not use a headphone since morning, but still mic issue continues very often. Had to reboot after every call...
Sent from my GT-I9103 using xda premium
Click to expand...
Click to collapse
So what are you planning to do?
Take it to a service center ?
'cooleagle' said:
So what are you planning to do?
Take it to a service center ?
Click to expand...
Click to collapse
I've never taken any of my gadget to a service center and would never want to.. this thing works some time and troubles sometime.. I'll see for some more days and may be then break my life long fear ofa taking it to a service center...
sarun_biotech said:
I've never taken any of my gadget to a service center and would never want to.. this thing works some time and troubles sometime.. I'll see for some more days and may be then break my life long fear ofa taking it to a service center...
Click to expand...
Click to collapse
Y u afraid of visiting service center?
Sent from my GT-I9103 using XDA
xlm13x said:
Y u afraid of visiting service center?
Sent from my GT-I9103 using XDA
Click to expand...
Click to collapse
Donno y.. Some phobia... Gadgets are never the same once opened... But i have no choice if its unuseable.. Hoping for the best..
Sent from my GT-I9103 using xda premium
sarun_biotech said:
Donno y.. Some phobia... Gadgets are never the same once opened... But i have no choice if its unuseable.. Hoping for the best..
Sent from my GT-I9103 using xda premium
Click to expand...
Click to collapse
Dnt worry those guys r trained ur device needs service. Maybe they will flash latest indian rom (ki5) and if prob with hardware will reapir or replace it.
Sent from my GT-I9103 using XDA
xlm13x said:
Dnt worry those guys r trained ur device needs service. Maybe they will flash latest indian rom (ki5) and if prob with hardware will reapir or replace it.
Sent from my GT-I9103 using XDA
Click to expand...
Click to collapse
Which latest Indian ROM buddy ?
Kindly elaborate if there are any differences in the current and the one you are saying ?
'cooleagle' said:
Which latest Indian ROM buddy ?
Kindly elaborate if there are any differences in the current and the one you are saying ?
Click to expand...
Click to collapse
Sorry but i meant to say they will flash stock indian rom and if update is available they will flash updated rom
Sent from my GT-I9103 using XDA
Even i faced this problem. Whem I'm listening to music on headphones and a call comes, I remove the headphones and take the call, and sometimes I cant hear anything. Even outgoing doesnt work.
Pluggin in the headphone and removing it solves the issue most of the time. Else a reboot has worked for me everytime.
If it gets too annoying take it to service center, Even i faced the same fears as u but I finally took it (But that was cos of a different issue)
Keep us posted, Gud luck
he
.my nexus 5, when i activate the speakerphone during call, I can hear the caller,but the caller doesn't able to hear me,even in Viber ,WhatsApp...etc. So,could you help me.
Is the phone running a stock rom? Mic works okay when not using speaker phone?
audit13 said:
Is the phone running a stock rom? Mic works okay when not using speaker phone?
Click to expand...
Click to collapse
It's running CM13 CAF, and yes the mic works fine ,I tried to record it worked fine without any issue ,only the speakerphone didn't work
Try to reproduce the issue using a stock ROM. If there are no problems, at least you know it is software-related.
audit13 said:
Try to reproduce the issue using a stock ROM. If there are no problems, at least you know it is software-related.
Click to expand...
Click to collapse
I've installed the stock rom ,still have the same problem. when I activate the speakerphone during call ,the people aren't able to hear me, even in whatsapp,viber...etc.
the mic works fine when I tried to record something,
Hmm, sounds like it could be a hardware issue since you have tried two different ROMs with the same result.
Was the phone ever dropped or bumped? Possible loose connection?
audit13 said:
Hmm, sounds like it could be a hardware issue since you have tried two different ROMs with the same result.
Was the phone ever dropped or bumped? Possible loose connection?
Click to expand...
Click to collapse
yes many times , if the reason is hardware " loose connection" could you help me with a photo about that speaker in case of giving my phone to a technician, or other solution you could recommend me
thank in advance
Good guide here for opening the phone: https://www.ifixit.com/Teardown/Nexus+5+Teardown/19016
Hello guys, I have an A8 galaxy for about 4 months, today while I was on call, the sound of the microphone has become detached, trying to make other phone calls, sending voice messages or recording vowels the micorph does not work. I also tried to do a reset but nothing. I put the headphones on and then off for a few minutes everything works, so I doubt it's a hardware problem. do you know how to solve? thanks in advance, sorry for my english.
i have same problem.. the mic not work on call or recording.. i use headphone stilm not working:crying::crying:
andrea2004 said:
Hello guys, I have an A8 galaxy for about 4 months, today while I was on call, the sound of the microphone has become detached, trying to make other phone calls, sending voice messages or recording vowels the micorph does not work. I also tried to do a reset but nothing. I put the headphones on and then off for a few minutes everything works, so I doubt it's a hardware problem. do you know how to solve? thanks in advance, sorry for my english.
Click to expand...
Click to collapse
lpuparamore said:
i have same problem.. the mic not work on call or recording.. i use headphone stilm not working:crying::crying:
Click to expand...
Click to collapse
if a factory reset doesnt resolve this and it works temporarily after using the mic on your headphones and unplugging them, then its either something in the mic hole thats getting jostled around, a hardware problem thats just intermittent or a kernel issue causing communication issues between the mic and the motherboard. You could try reflashing the firmware via Odin or send it back to samsung to be serviced
youdoofus said:
if a factory reset doesnt resolve this and it works temporarily after using the mic on your headphones and unplugging them, then its either something in the mic hole thats getting jostled around, a hardware problem thats just intermittent or a kernel issue causing communication issues between the mic and the motherboard. You could try reflashing the firmware via Odin or send it back to samsung to be serviced
Click to expand...
Click to collapse
ok thanks, i solved flash with odin.
andrea2004 said:
ok thanks, i solved flash with odin.
Click to expand...
Click to collapse
rock on man. im glad you got it fixed. hopefully the others having the same issue can do the same with the steps you took
hello ' I have same issues in mic in my mobile A8 plus 2018 , my voice going to callers very slowly,
please help me . thanks u