I'm trying to set up my email on my new Transformer. It's a Google Apps email and it is set up correctly on my Droid X right now, but I keep getting the error
"Setup could not finish
Cannot connect to server.
(Expected string, none found.)"
I've triple checked the details and my Transformer is set up on Wifi just fine.
Any ideas?
Same thing has happened to me this morning gmail still works but the asus mail program won't connect.
there appears to be a problem at google. this started happening to me last night, and IMAP services are still down. the regular gmail app (POP3) still works.
mike5065 said:
there appears to be a problem at google. this started happening to me last night, and IMAP services are still down. the regular gmail app (POP3) still works.
Click to expand...
Click to collapse
IMAP is working great on my phone (2gmail accounts)- using K9--- and on my outlook on PC( same 2 accounts).
NOT working on the Transformer- using stock email
Are there any fixes to this or an ETA when going to be fixed at Google.
I had this problem with Asus mail this morning (I connect to my Gmail account using Exchange settings though).. I rebooted the tablet and it seems to be behaving itself now (not sure if this helps anyone or not?)
tried reboot- did not work- still getting connection error for GMAIL accounts ONLY.
The AOL accounts work fine.
how do you search in the regular email app? The option exists in the gmail app but i don't see it in the regular app. Pretty lame.
Hi all.
Hopefully someone can help.
Basic I've bought this tablet and it was already rooted.
I'm not sure what rom I am on but a screen picture is attached.
I am using the exchange e-mail for my gmail.
However it seems to work fine for the first few days and then it stop syncing and e-mail start disappearing out of my inbox.
I've tried deleting the account and installing them again but the same thing happens.
Amdathlonuk said:
Hi all.
Basic I've bought this tablet and it was already rooted.
...
However it seems to work fine for the first few days and then it stop syncing and e-mail start disappearing out of my inbox.
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Click to collapse
When it stops syncing - does it work when you sync/refresh manually from app? Do you have any battery saving apps installed? Tthose can disable network connectivity while screen is off and stop apps from background sync.
The other thought is that I wouldn't trust device used and rooted by someone else - I'd do factory reset and re-flashed ROM. Who knows what background apps are installed there?
In your email settings, try m.google.com as your incoming server.
Gmail doesn't use push when using sammy's email app. This should fix/help with auto-syncing.
Also, you have your sync setting set to peak/off peak. Maybe an issue? See if a more frequent schedule is available.
Hi guys.
Thanks for the responses.
I would flash the Rom again but I have no idea which it is.
My email settings are m.Google.com it works fine for first few days then just stops.
I then have to go into gmail to pick my missing mails.
Weird and very annoying ......
Hi all,
Moved from a Galaxy S3 to a Nexus 5.
Everything is working great, with the exception of the stock Email app syncing with an Exchange account.
I connect to a zimbra server using the same settings as on he gs3. I connect fine and get all my email loaded. The issue is that syncing of the inbox doesn't work. Sub folders seem to but the main inbox will not even manually sync.
I have cleared the caches, removed and re-added the mail account and I still have the same issue. I can send emails fine. I have also factory reset the phone and still have same prob. Syncing is ticked in every possible setting and my gmail app push syncs fine.
Any ideas? I am at a loss and need my company email as I work on call in the evening and weekends.
Thanks!!
I have the same problem with my N5. My exchange email account would start working again if I force it to re-verify the account settings. But after a while, it would stop working.
I've been using Nexus phones since Nexus One. This is the first time we see an update on the default email app. But it doesn't look like Google has done a great job verifying/QA their app before releasing it to public.
I'm thinking to open up an official support case with Google support if you haven't already done so.
Actually, haven't you tried changing the Security Type in Incoming settings from "SSL/TLS" to "SSL/TLS (Accept all certificates)"? I just changed it on mine, and waiting to see if it helps resolve the issue.
I'm having issues with stock email client and company exchange, too.
When set to push, as i usually did on the n4, it won't let the n5 properly go to sleep, but phone keeps awake, and consuming quite a lot of battery overnight.
Sync also has stopped yesterday, but started again 2 hours later, therefore I'm not sure wether it's the n5's or exchange's fault.
Sent from my Nexus 5 using xda app-developers app
Thanks for your replies. Yes I have tried this, I have tried every security method (except none, which defaults to SSL/TLS anyways).
I notice if I look under Accounts > Corporate and then my Exchange account, the sync / cancel sync animation is on a constant loop. My S3, for example, just sais 'Last sync at xxxx'. etc. Do you guys notice this also?
Something deff not right with this. How do you log a ticket with Google support? I have tried with Google Groups but getting no response.
Thanks.
Same problem here. Refreshes fine when I manually sync but push is not working. Was working fine on my Galaxy Nexus/Jellybean
I'm not experiencing any of these issues, my sync is working fine, as is the app and battery usage
Sent from my Nexus 5 using xda app-developers app
I have had to move off the stock app and onto K9. My problem is that the stock app is deleting emails from the server when deleted from the phone, even when I make sure it is set never to do so. My account is a POP account and I have never had this problem with any other app on any other device. I tried recreating the account but it was the same problem.
6 people in the company I work for got a Nexus 5. I tried to set up one of their email accounts yesterday, but it wouldn't do anything. It seemed like it accepted the account, but it wouldn't sync any old mail, and it wouldn't notify about new mail. New mail would only show up about 15 minutes after being sent, and only after the inbox was manually refreshed.
Tried K9 mail. Same thing. I have never had any luck with K9 mail, though.
I'm hoping Google fixes this rather quickly. I'm a developer and I need my work email to always be available, because I am essentially on-call all day.
It seems like Google, in their rush to get KitKat out, did way less QA this time around than they have in the past.
lukas_s said:
6 people in the company I work for got a Nexus 5. I tried to set up one of their email accounts yesterday, but it wouldn't do anything. It seemed like it accepted the account, but it wouldn't sync any old mail, and it wouldn't notify about new mail. New mail would only show up about 15 minutes after being sent, and only after the inbox was manually refreshed.
Tried K9 mail. Same thing. I have never had any luck with K9 mail, though.
I'm hoping Google fixes this rather quickly. I'm a developer and I need my work email to always be available, because I am essentially on-call all day.
It seems like Google, in their rush to get KitKat out, did way less QA this time around than they have in the past.
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Click to collapse
This is similar to what I am seeing. After initial sync, I would never get any new messages. Check your subfolders if you have any, these seem to sync fine.
Whats the process to raise this with Google?
truedni said:
This is similar to what I am seeing. After initial sync, I would never get any new messages. Check your subfolders if you have any, these seem to sync fine.
Whats the process to raise this with Google?
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Click to collapse
Subfolders were not syncing for me yesterday, however, I'll have to wait until my phone comes in today to really test this. Most of the people I work with don't set up their subfolders correctly in Zimbra because they can never get the filtering to work, and I am always too busy to do it for them. As a result, they make subfolders, but just drag-and-drop what they want in that subfolder from the main inbox-- an utter pain in the ass.
In 4.3, "Take Bug Report" is one of the choiced under Developer Options. If that is still present in 4.4, that would probably be the best place to do it.
If that doesn't work, there is always this: http://source.android.com/source/report-bugs.html
Same as I'm seeing too. Initial email download worked fine. Manual sync works. Push sync is not downloading new emails
---------- Post added at 12:29 PM ---------- Previous post was at 11:46 AM ----------
Got mine working eventually by following this youtube video - GT5uHXLO298 - sorry won't let me post a link as I'm new! Just search YouTube for this reference number.
Took 3 attempts. First time it got stuck in a sync loop. Second time it stuck at waiting for sync. Third times a charm and now getting push emails.
Slick Google, real slick!
phillyndon said:
Same as I'm seeing too. Initial email download worked fine. Manual sync works. Push sync is not downloading new emails
---------- Post added at 12:29 PM ---------- Previous post was at 11:46 AM ----------
Got mine working eventually by following this youtube video - GT5uHXLO298 - sorry won't let me post a link as I'm new! Just search YouTube for this reference number.
Took 3 attempts. First time it got stuck in a sync loop. Second time it stuck at waiting for sync. Third times a charm and now getting push emails.
Slick Google, real slick!
Click to expand...
Click to collapse
Thanks for posting the link to the video. My auto-sync data is ticked in the Data Usage setting. If I turn off then back on again, it still makes no difference to the sync.
The thing with my issue is that I cant even manually sync, if I try, it does not update any emails which have been delivered to my Outlook client. The fact it only affects my Inbox is strange too, my subfolders sync fine.
burnstine said:
I'm having issues with stock email client and company exchange, too.
When set to push, as i usually did on the n4, it won't let the n5 properly go to sleep, but phone keeps awake, and consuming quite a lot of battery overnight.
Sync also has stopped yesterday, but started again 2 hours later, therefore I'm not sure wether it's the n5's or exchange's fault.
Sent from my Nexus 5 using xda app-developers app
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Click to collapse
Yes, I'm getting the exact same issue. Exchange push sync is working fine, but the e-mail app is keeping the phone awake. My phone went from 100% to 41% battery in 4 hours! I have changed the setting to check mail every 5 minutes rather than push to see if this helps in any way.
I have raised this with our Zimbra provider, and they have said they have seen this on another 4.4 device and are currently investigating. Still not sure if its a Zimbra and/or Email App issue at the moment - I am leaning towards a Zimbra issue but will wait and see.
For now I would personally think oft an KitKat issue, as my problem persists with an MS Exchange Server, not Zimbra.
Sent from my Nexus 5 using xda app-developers app
Zimbra Exchange Problems
I'm having all the same issues with Zimbra Exchange on my Nexus 5. Sync will work the first time. Then it will either stop or get stuck in a sync loop.
I have just been playing with the settings and seem to have gotten it to work for a short time (well more than it has done so far)..
On the mail profile set the Days to Sync from 3 days to 'All'. I also un-ticked the 'Sender Image' under General Settings. After a few mins, it ceased pushing emails again, and the sync loop was showing under account sync settings. Its like it was working whilst it performed its 1st sync, then died straight after
My corporate email account has been pushing and such just fine since I set it up yesterday, we run an Exchange 2007 server at my office. Not sure why it isn't working for you guys..
thewogltd said:
I'm having all the same issues with Zimbra Exchange on my Nexus 5. Sync will work the first time. Then it will either stop or get stuck in a sync loop.
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Click to collapse
Hi everybody,
I have the sames trouble with my new Nexus5.
I had a Nexus 4 with an Exchange Push Account and a Zimbra Push Account. No problem !
Yesterday,I configured my Nexus5 with exactly the same configuration. And that is a tragedy !
With a perfect similar configuration, the Nexus5 is unable to synchronize email for Exchange and Zimbra ... For Zimbra Sync loop and drains the battery.
Let's hope Google responds quickly
I am reassured that I am not alone
Since Lollipop upgrade I do not receive notifications for every new email I receive. There no longer seems to be a setting for Push notification in the mail settings but there is a setting 'receive notification for every new mail' and I have checked that in each (3) Gmail account I have. None of them work! I checked Sync settings in all accounts and it is set to on as well for each. Possibly this is a Sync issue Google is having?
Unlike other threads about 'silent mode', I want to hear that I have an email as soon as I get one! I have Notifications set to 'ALL.'
I have the exact same issue. I tried rebooting, clearing gmail data and cache, turning off sync and back on again, turning gmail sync off and on again etc etc.
Only thing I haven't tried is removing the google account and re-adding.
Not sure if this is a coincidence but I noticed it wasn't working after I installed Nine for exchange emails.
Gmail app has always only been push. There's never been an option to not push.
If you have inbox installed, that may tale over notifications - which by default doesn't notify for every bundle.
Otherwise after an upgrade, maybe a factory reset is required.
No interference from "nine" here.
It isn't pushing. I have to manually refresh to force the Inbox in the Gmail App to sync/refresh. I am getting no email notifications at all for 3 separate Google Accounts. I only use the stock Gmail App, nothing else. It was working fine on 4.4, not so much on 5.0. I expect when there are updates for there to be issues. I would find it hard to believe I am the only one. I hope others will see this thread and something is figured out.
rootSU said:
Gmail app has always only been push. There's never been an option to not push.
If you have inbox installed, that may tale over notifications - which by default doesn't notify for every bundle.
Otherwise after an upgrade, maybe a factory reset is required.
No interference from "nine" here.
Click to expand...
Click to collapse
Pushing and notifications are 2 different things. So what you actually mean is its not syncing?
Anyway advice still stands, may need to wipe
rootSU said:
Pushing and notifications are 2 different things. So what you actually mean is its not syncing?
Anyway advice still stands, may need to wipe
Click to expand...
Click to collapse
Yes and by not syncing I am not getting notifications. Calendar seems to work. I get notifications from the calendar. I don't get them from Gmail. It is reporting a sync error in the account settings. Data wipe isn't cool but I guess it is all backed up in the cloud.
I fixed it by removing my Google account from settings, accounts. All good now no reset required
rarefc3s said:
Yes and by not syncing I am not getting notifications. Calendar seems to work. I get notifications from the calendar. I don't get them from Gmail. It is reporting a sync error in the account settings. Data wipe isn't cool but I guess it is all backed up in the cloud.
Click to expand...
Click to collapse
OK Glad you fixed it, however I'm still hazy on the problem
Syncing = delivering messages to your phone via PUSH
Notification = Once delivered, notifying you
So it was syncing and new emails were appearing in the app, but you weren't getting the notification only?
I removed all accounts and added them back. It was also effecting Hangout messages. Everything appears to be working as it should!
The symptom that I noticed was not receiving a notification when I sent myself a test email. The cause of that was in fact a problem with Sync. When I opened Gmail the test message I sent myself was not there unless I manually refreshed. Obviously if it is not Syncing then you don't get a notification, the only part I noticed right off the bat. I was also being sent Hangout messages and not getting notice of them. Again launching the app forced it to refresh.
rarefc3s said:
I removed all accounts and added them back. It was also effecting Hangout messages. Everything appears to be working as it should!
The symptom that I noticed was not receiving a notification when I sent myself a test email. The cause of that was in fact a problem with Sync. When I opened Gmail the test message I sent myself was not there unless I manually refreshed. Obviously if it is not Syncing then you don't get a notification, the only part I noticed right off the bat. I was also being sent Hangout messages and not getting notice of them. Again launching the app forced it to refresh.
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Click to collapse
Thanks for clearing that up
Hi guys
I've been using the s3 since launch and it's been fine up until recently. I don't know if this happened when the gear app updated on my phone but lately the email notifications are playing up. I use the Gmail app for my personal mail and the Samsung email app for my exchange work mail.
The way I want it set up is Gmail notifications come through to my watch but work email doesn't. So I have gone in to notifications on the gear app and disabled email. This work fine for a couple of days but then it re enables itself. Does anyone else have a similar problem?
Cheers
Gear Notifications
rob77 said:
Hi guys
I've been using the s3 since launch and it's been fine up until recently. I don't know if this happened when the gear app updated on my phone but lately the email notifications are playing up. I use the Gmail app for my personal mail and the Samsung email app for my exchange work mail.
The way I want it set up is Gmail notifications come through to my watch but work email doesn't. So I have gone in to notifications on the gear app and disabled email. This work fine for a couple of days but then it re enables itself. Does anyone else have a similar problem?
Cheers
Click to expand...
Click to collapse
Same issue here. The samsung app notification setting keeps kicking back on after I change it. Happens just about every 24 hours. Love to hear a suggestion to correct. Thanks!
Hi jvarny
To be honest I gave up trying to get it to work. I have tried 2 different phone's with both Nougat and Marshmallow Roms but still the same. I've uninstalled Samsung email now and just added my exchange account to Gmail. Works really well for what I use it for.
rob77 said:
Hi jvarny
To be honest I gave up trying to get it to work. I have tried 2 different phone's with both Nougat and Marshmallow Roms but still the same. I've uninstalled Samsung email now and just added my exchange account to Gmail. Works really well for what I use it for.
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Click to collapse
Hey guys, I use Blackberry Hub for my e-mail accounts and it works fine, I can enable/disable notifications for any of the accounts without kicking back in.
Never used samsung's e-mail app.