[Q] Just got the Sensation! But has issues :( - HTC Sensation

Hey guys, I just purchased a sensation on ebay. It was great when i first got it, but immediately i decided to put it under the light, to check if it had dust underneath the screen (being that it was a common problem), and it did. Alot. I want to keep the phone because it is so damn awesome, but was wondering if anyone one here got to fix it themselves? or got some professional to fix it and if they had good results from it. Since I bought the phone off of ebay, I would not be able to send it off to HTC for the repair. I visited a cell repair shop (ubreakifix.com) and they told me to come back later for the repair. Anyone have suggestions regarding the dust under the screen issue? Should i just return the phone to the seller on ebay?
Also, another minor issue i have noticed was the front facing camera quality. In low light settings, the picture quality came out REALLY dark and GRAINY compared to my mytouch4g. Is this common among all htc sensation users? Any help would be appreciated!

runkpock3r said:
Hey guys, I just purchased a sensation on ebay. It was great when i first got it, but immediately i decided to put it under the light, to check if it had dust underneath the screen (being that it was a common problem), and it did. Alot. I want to keep the phone because it is so damn awesome, but was wondering if anyone one here got to fix it themselves? or got some professional to fix it and if they had good results from it. Since I bought the phone off of ebay, I would not be able to send it off to HTC for the repair. I visited a cell repair shop (ubreakifix.com) and they told me to come back later for the repair. Anyone have suggestions regarding the dust under the screen issue? Should i just return the phone to the seller on ebay?
Also, another minor issue i have noticed was the front facing camera quality. In low light settings, the picture quality came out REALLY dark and GRAINY compared to my mytouch4g. Is this common among all htc sensation users? Any help would be appreciated!
Click to expand...
Click to collapse
There is a thread that talks about dust underneath... Search for it and discuss right there
Sent from my HTC Sensation Z710e using Tapatalk

First question i can't answer.
Second question: The front camera is a VGA camera, so the quality isnt good.

runkpock3r said:
Hey guys, I just purchased a sensation on ebay. It was great when i first got it, but immediately i decided to put it under the light, to check if it had dust underneath the screen (being that it was a common problem), and it did. Alot. I want to keep the phone because it is so damn awesome, but was wondering if anyone one here got to fix it themselves? or got some professional to fix it and if they had good results from it. Since I bought the phone off of ebay, I would not be able to send it off to HTC for the repair. I visited a cell repair shop (ubreakifix.com) and they told me to come back later for the repair. Anyone have suggestions regarding the dust under the screen issue? Should i just return the phone to the seller on ebay?
Also, another minor issue i have noticed was the front facing camera quality. In low light settings, the picture quality came out REALLY dark and GRAINY compared to my mytouch4g. Is this common among all htc sensation users? Any help would be appreciated!
Click to expand...
Click to collapse
I had the dust problem.. I have to keep blowing to get them off.
And since the quality of the front camera is VGA, it is really low quality.
Sent from my HTC Sensation XE with Beats Audio Z715e using XDA

Fortunately for me I never had that problem with dust under the screen, I guess I am with the few lucky ones.
Sent from my HTC Sensation XE with Beats Audio using Tapatalk

worth a shot, check to see if there's dust on the front cam cause mine accumulates a lot of dust after only 3 days and it severely lowers quality.

Related

[Q] Anyone else with a buzzing earpiece?

I bet I'm not the only person with this problem, but I have a brand new Sensation with a buzzing speaker. I've taken the cover off and looked for hairs in the grille and whatnot, to no avail. I even took off the protective sticker to see if that helped anything... nope.
The problem gets worse as the volume goes up.
I bought this from of someone on Craigslist who was selling a couple of them, new in box (he had bought them at Wal-Mart). Should I contact HTC?
zakool21 said:
I bet I'm not the only person with this problem, but I have a brand new Sensation with a buzzing speaker. I've taken the cover off and looked for hairs in the grille and whatnot, to no avail. I even took off the protective sticker to see if that helped anything... nope.
The problem gets worse as the volume goes up.
I bought this from of someone on Craigslist who was selling a couple of them, new in box (he had bought them at Wal-Mart). Should I contact HTC?
Click to expand...
Click to collapse
Yes. It should be coveted under warranty irregardless of where you bought it from as the device itself is only a month old. They do not need proof of purchase
Swyped from my HTC Sensation Pyramid using my thumb and eyes
Thanks -- Talked to both HTC and T-Mobile.
HTC said they would repair it if I sent it in. T-Mobile said that I needed the phone to show up on my account (I only bought it last night) before they could determine warranty info, and that I'd be better of getting the receipt (which I don't have) and taking it back to the store it was purchased from.
However, I took the liberty of taking the back casing off, taking the speaker protective sticker off, and blowing some air into the speaker area. That seems to have fixed the problem and it looks like I won't have to send them the phone after all.
I also have a buzzing noise. A first device I had was producing such a strong buzzing that I asked for an exchange. The second one is only producing this noise on certain calls and gets worse when increasing the volume. I an also wiling to try to clean buy I fear to void warranty by removing the sticker.
The sticker comes off very easily with a razor blade and is very easily replaceable. Remember, you're only removing a grille speaker, not the "void" sticker. Nobody could possibly be any the wiser.
zakool21 said:
However, I took the liberty of taking the back casing off, taking the speaker protective sticker off, and blowing some air into the speaker area. That seems to have fixed the problem and it looks like I won't have to send them the phone after all.
Click to expand...
Click to collapse
Have not solved the issue for me.
Takeshi_Kintaro said:
Have not solved the issue for me.
Click to expand...
Click to collapse
That is very bad news. I was hoping that was the solution.
Crap, I swapped a pretty good working sensation having dust for a sensation having no dust but with a massive buzzing noise when having a conversation. Right now, I hate htc.
eadred said:
Crap, I swapped a pretty good working sensation having dust for a sensation having no dust but with a massive buzzing noise when having a conversation. Right now, I hate htc.
Click to expand...
Click to collapse
+1 1234567890
So, I will return my third sensation because of the buzzing problem. My shop is going to hate me so bad. On the other hand, no really my fault, is it?
But I will certainly not take another sensation for now. I will check back in a few months if htc has fixed the issues. I have no use for a phone that cannot make phone calls properly!
Can't believe htc is making such sophisticated devices, but is unable to make the mere phone function work properly.
I noticed my earpiece makes a light crackling noise when in phone calls. It does get worse with increased volume. I am going to deal with it for now and see if for some reason it gets better. I REALLY dont want to have to try and return my phone because I just returned another one and I dont want to be one of those people that abuses the warranty system.
Getting a buzzing on my new Sensation earpiece when on the phone, gutted right now. Just contacted HTC.
Sending my phone back, after 5 days, i can't stand it any longer!
Also have this problem... I'm going to try and replace it tomorrow
I hope they won't give me a refurbished one... I just bought mine on Saturday...
I noticed the buzzing yesterday. I have only had the phone for 3 days. I imagined I would be the only one having this problem. I don't have any problems returning the phone. I haven't returned one before, but I don't think I should have to settle for a brand new phone that can't perform its most simple function.
have the same problem ....
I replaced the phone today, after A TON of arguing with the store clerk... They were trying to make me send the phone to HTC warranty service, but in the end they gave in.
The new one only exhibits this problem moderately at the loudest speaker setting. Below or at medium it is not noticeable.
Overall I'm pleased with the outcome
so if this is a common issue
if I send my phone to the repair center how are they gonna repair it ...
Also the spare parts must be broken...
Not all of them are like that...Odds are you'd get a "better" device
Just got my Sensation today and am having the same issue: distortion at all volume levels - it sounds almost like a blown earpiece. I will probably end up exchanging it soon as I cannot stand the noise during calls.

[Q] got 2 Inspire 4gs. one seems a scam

I had a inspire 4g for a while, obtained directly from an AT&T store; I got another one for my brother a couple of weeks later in EBAY.
I wanted to give him the old one and keep the new one.
Once I had them side by side I notices irregularities:
1.
the brightness (with manual settings all the way to 100) on the Screen seemed different, the EBAY one had a little less brightness on it, the older one also seemed to have better contrast so you see some details. the color quality is different, the EBAY one seems to have a more yellowish screen toning where the Older one has a blueish coloring (colder).
2.
my dissapointment grew higher when I test the cameras and got totally different results. EBAY("NEW") seems to have a give grannier results on photos and videos. the output videos where bigger and seemed smoother on the OLD phone. video bitrate and kbps on audio where lower on the 'newone'.
3.
the metal on the housing for the EBAY phone gets scratches easier (by far) than the Old AT&T.
Other than that the phone seems ok, all works fine.
my questions are:
what could cause this? refurbished phone? bad parts? RADIO? ROM(Froyo/gingerbread)? any ideas on a possible fix?
is this really a ripoff? a refurbished phone with crappy parts (camera, body housing and LCD)?
Anyone with similar experiences? should I return it?
as a side note one had the stock froyo rom(EBAY), the other one the updated gingerbread rom(, so I'm not sure if that may cause .
About a year and a half ago, I got a counterfeit HTC Magic off ebay. It had similar discrepancies. Bland LCD, low res camera, but otherwise looked stock.
I did a search, but got no hits for "counterfeit [inspire][desirehd]" and I don't thing that would be an easy one to fake, so I really doubt that that is the case, but I can't think of anything else.
Return it... First impressions are the best impressions... If you're not happy with it now, you won't be happy with it later...
Sent from my Inspire 4G using xda premium

squeaking noise

Hi all,
I've just got my sensation and love it but when I press the screen a bit harder then usual it makes a squeaking noise. It feels very cheap especially for a high end new phone, do others have this experience or is it just my phone?
Jason.
My phone does this now too. But only because I've pulled the backing off so many times. Due to hanging and when I first started to get to the bootloader. Which I no longer have to due because of the ROM.
Sent from my HTC Sensation 4G using XDA App
Galaxa12 said:
My phone does this now too. But only because I've pulled the backing off so many times. Due to hanging and when I first started to get to the bootloader. Which I no longer have to due because of the ROM.
Sent from my HTC Sensation 4G using XDA App
Click to expand...
Click to collapse
Nice to know I am not the only one! I thought mine was because I have the 1900mah Anker battery which is a bit wider..
I get this also, and it also happened after i took the back off multiple times. This problem seems to come and go though, and is fixed when i put on my tpu case, probably because it squeezes the body to the phone better.
I feel like the left bottom corner of my sensation can be pushed down as if it wasn't securely fitted.
My senny started to get all the issue problem like others get. Dust below screen, power button issue & soon i believe the squeaking noise!!
:'(
Sent from my HTC Sensation Z710e using XDA App
hmm its a pity I'm not the only one, do you think this is an issue that will be addressed by htc when I confront them with it. I to have a loads of dust under the casing within a day, use pressured air to blast it out.
Before my sensation I owned a legend which seemed to be of better building quality

[Q]Build Quality[Q]

Just a quick question regarding the HTC Sensation.
Got mine last Saturday, already a happy rooted customer using Android Revoloution HD!
Just got a slight issue with the build quality, I'm not even honest if you would call it that? If I squeeze the bottom left of my device between my fingers with minimum force there is a squeaking of the case and device moving together. I know this isn't such a major problem, but for a phone that i'm going to be having for the next two years it isn't ideal. I regard my Sensation as the 'Lamborghini of Phones' and my comparison is that 'If I had a Lamborghini that squeaked every time I pressed the breaks, I would certainly return it.' So the question is, is this a general fault I will find with ALL Sensations, or am I one of the unlucky few?
Thanks Guys!
Naah, you aren't the only one. I am pretty sure other have it too, and I am one of them.
had the same
i just clicked the backcover off and clicked it back on with a little force and now its gone
Pretty much all Sensations have that squeaking noise due to the nature of the backcasing.
Sent from my Sensation using XDA App
Thanks for the replies, guess it saves me bugging Orange for a new phone. Bad design if you ask me, would have been better if they designed the casing to come off like the Mozart!

[Q] Desire S - Screen damaged - black and negative colors only

Hi all,
Got a desire which was working perfectly fine on stock, but sudenly the screen got dark, showing only negative colors.
Attached some pictures (not much to see).
anyone has faced a similar problem?
Understand that this is hardware related (I restored to factory), and will send to HTC for fixing (hope they do it).
Comments welcome.
Brgds
Lcd glass screen looks cracked
Sent from my HTC Desire S using XDA
hi,
No, screen is intact.
The pictures are reflecting a bit of the ceiling my office, which could give you the impression of cracks.
ypsmav said:
hi,
No, screen is intact.
The pictures are reflecting a bit of the ceiling my office, which could give you the impression of cracks.
Click to expand...
Click to collapse
Looks like digitiser is ok but lcd screen knackered some how. You can get digitiser and lcd screen together off ebay.
I know when i had a htc diamond the wrong bootloader would cause screen colour issues.
Sent from my HTC Desire S using XDA
I'll give a try to the HTC support under the guarantee.
The device has a few scratches, and I hope they don't say that it is related to a knock or something like that.
Whatever it is... if the phone's stock and under warranty, i'd advise sending it over for repair to HTC. If there's no warranty, you can either try repair at an authorized service center, or attempt it yourself (seeing suggestions regarding screen replacement in previous posts) - But the problem is that we don't know if the LCD is faulty or it is a mainboard related problem, or something entirely different, so i think the safest thing to do is to go knock on HTC's door.
Hi all,
So far I've been criticizing HTC for their poor HTC technical service.
Today I have to take my hat off.
I've received the Sensation S fixed in 4 working days, and presented in the best way possible (see attached picts).
Congrats HTC, you are now the best.
ypsmav said:
Hi all,
So far I've been criticizing HTC for their poor HTC technical service.
Today I have to take my hat off.
I've received the Sensation S fixed in 4 working days, and presented in the best way possible (see attached picts).
Congrats HTC, you are now the best.
Click to expand...
Click to collapse
Wow, not bad. Did you get a completely new phone or did they just replace the screen or something else? Anyways it's good to see they treat you like a worthy customer, with that box, pen and all. That's really good.
Sent by my fingers to your head.
Now that is great customer support! That box is so awesome! I want one! What else does it come with?
Did you just send the device out on its own?
Sent from my HTC Desire S using xda premium

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