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Hi all,
I am at my wits end on this problem if anyone can offer any adivice it would be greatly appreciated. So let me give a recap of what has occured thus far. The water damage tag for some reason turn pink thus i am unable to get warranty exchange. I am pretty certain that the phone has never been expose to any water of anything of that sort, but i do live in houston, tx so might be humidity or what not that cause the tag to turn. Anyways.
1. This all started after i flashed RRE 5.2 RC3. Initially after a successful flash everything seem normal and fine. Then next morning i woke up to a frozen screen with many verticial lines running up and down the screen was almost unreadable. Initially i thought it was a bad flash or just random lock up. I did a hard reset and tried to enter the bootloader. Black screen, it does seem like the backlight is coming up but nothing on the screen. I can hear the phone power on and boot successfully into windows. Activesync connects i can browse the contents of the phone.
2. After flashing to stock att rom and stock htc roms same symptoms. So at this point i am thinking crap bad LCD screen. so I ordered both the digitizer and lcd screen for good measure. I replaced them hoping that a bad LCD was all. replaced both screens and i powered on the phone. same problem. black screen. The phone still powers on and boots into windows. Activesync still connects and i cna still reflash the phone.
3. I work extensively and do both desktop pc and notebook repair. I am not new to dealing with small electronic repairs. but at this juncture i am unable to identify the cause of hte malfunction. i am hoping maybe some of the gurus here might be able to shine some light on the subject.
Thanks in advance for any help.
I would have followed the same approach; your description makes it sound like it might be some kind of backlighting issue at first read. I'm inclined to think it might be a cold connection (bad connector) on the main board.
Silly question, what happens if you power up the phone with the keyboard exposed?
*EDIT* Not sure if you have been here yet: http://www.mikechannon.net/
Cheers,
i just tried to power up the phone with keyboard exposed. Powers up the same as with the keyboard hidden. Still boots up fine but black screen. I already have the service manuel dowloaded. i have checked around with several repair places both local and on the web. Seems like no one has any parts for the att fuze/touch pro gsm except for the lcd and digitizer and a speaker.
its quite possible that it is a main board but as the same time it might be something as simple as a ribbon cable. i have contacted htc about doing a possible repair and they want wayyyy too much for just a main board repair almost $400 USD.
Anyone have a bricked/ non working touch pro they would like to sell ? =P
fkoong said:
its quite possible that it is a main board but as the same time it might be something as simple as a ribbon cable.
Click to expand...
Click to collapse
Could be a bad ribbon cable ... and firmly pressing around the front/back of the unit shows no change?
pressing the phone front and back show no changes to display. in a very dark room I can see that there is light emitting from the display but its just the screen is not displaying anything visable. this occured both before and after i changed out the screens. I'll do another visual inspection of all the boards to see if there is any bad resistors burnt out circuits etc.. but i didn't notice anything mentionable during my first 2 inspections. Maybe 3rd time is the charm.
Thanks for all the feedback thus far Hilaireg it is quite appreciated. All this venting has at least made me feel 1000% better than after i replaced my lcd and still same problem at least i don't feel like a complete idiot!
Sorry I couldn't be of much help ... you've done all the steps a seasoned hardware person would do.
Do post back to let other folks know if you get it back up and running.
Cheers,
you have a pm fkoong.
I have possibly the same problem. Phone got wet, dried it out for 2 days (in a container of rice). Phone worked but had "water marks" on screen that disappeared after two days and everything was fine for about 2 weeks. Then one day (happened to be humid misting rain eve in Charleston) the screen is blank (hint of backlight only). A soft reset and it seems OK for about 1hr, then blank again. The hard resest screen displayed OK (readbale text etc), but didnt work. But as I write this, I retry to document it results correctly and the NATF ROM is reloading and the screen works! We will see how long!!
Well.. not that long, the end of the ROM load and it went blank again, seems like a video driver problem. The Press VoluP to boot does show some red artifact.
Trying hard reset again (No SIM no uSD)
The NATF v4.4 loads and gives me the Tap screen, Align Screen, stylus, loads customization, opera, tf3d, then loads a bunch of files under ...... and then the screen goes blank again, seem like what happened last time, so Ill try loading a fresh ROM copy... later
Ok, so ive been rooted for a while, and flash back forth between different roms frequently, Most recently i flashed Mikrunny RC, then the ICS theme. All booted fine, no issues i started to install some apks i usually run, mostly go launcher and go suite... i downloaded go photo as I have never seen or used it before, i clicked register, and my phone locked up. So i pulled the batter and reset, its stuck on the green htc logo. So i pulled the battery again and tried to load recovery, using the vol down, i can get into the bootloader then when i try to go to recovery it again freezes at the green htc logo. I downloaded the PC06IMG.zip and threw that on the phone, figure Ill just reroot and start over (kinda in a panic here as i now dont have a working phone. It finds and installs (restores) off PG06IMG then reboots.... stuck on green htc again.... now the bootloader reads S-On .... but it just wont boot.... someone help me plz lol any ideas?
people talk about bricking a phone
i think it is impossible to brick the evo shift phone. because if you can get to the stock recover screen you can flash the phone back to stock always. no mater what
1. download RUU_Speedy_Sprint_WWE_1.17.651.1_Radio_1.07.00.1129_NV_SPCS_1.52_1103_release_160079_signed.exe
2. hold volume down and power to boot into hboot recovery screen
3. plug in usb cable hboot will change to hboot usb plug
4. select fastboot from the list
5. in the screen as long as fast boot says fastboot usb at the top in red your good to go
6. run RUU_Speedy_Sprint_WWE_1.17.651.1_Radio_1.07.00.1129_NV_SPCS_1.52_1103_release_160079_signed.exe
7. this will revert the phone back to stock unrooted. wiping out everything.
give this a try. it always pulls me out of jams when i think i bricked my phone.
yea it is saying usb plug, but when i run the ruu it says battery is below 30%, i tried to put the battery in a different phone (dont have a charger for that other phone) and the battery reads 41% the battery is sitting in my shift hopefully charging, but i cant get the amber light to stay lit.... so i guess i should be good if i can get a fully charged battery.
*edit*
looks like im screwed.... just ran the ruu, does the same thing, reboots and freezes on the green htc screen...... any other ideas?
Quick question, were you using twrp2 recovery?
Worst case scenario, since you're s-on you should be able to get a warranty exchange.
Sent from my PG06100 using Tapatalk
clockwork, and ima try tomorrow
*edit*
ok now things are bad, the screen doesnt work anymore..... i guess its a bad time to mention that this phone was previously crack and chipped to hell, and i just replaced the glass on it. (LCD was fine) now the LCD doesnt turn on anymore... no idea whats going on... i tried to get back in the bootloader to ruu a 2nd time after charging the battery up, and presto... black screen.
i had the same prob i couldnt get my phone to even boot to the htc load screen couldnt get it to boot in to hboot (vol+power) and when i plugged the usb in the amber light come on the pc made the connect sound and then the light went back off so to fix it all i did was remove the mattery take out the sd card and to my suprise it turned back on
installed stock ruu and im back up and running...give it a try cant hurt
twizt3d said:
clockwork, and ima try tomorrow
*edit*
ok now things are bad, the screen doesnt work anymore..... i guess its a bad time to mention that this phone was previously crack and chipped to hell, and i just replaced the glass on it. (LCD was fine) now the LCD doesnt turn on anymore... no idea whats going on... i tried to get back in the bootloader to ruu a 2nd time after charging the battery up, and presto... black screen.
Click to expand...
Click to collapse
htcevoshiftrocks21674515 said:
i had the same prob i couldnt get my phone to even boot to the htc load screen couldnt get it to boot in to hboot (vol+power) and when i plugged the usb in the amber light come on the pc made the connect sound and then the light went back off so to fix it all i did was remove the mattery take out the sd card and to my suprise it turned back on
installed stock ruu and im back up and running...give it a try cant hurt
Click to expand...
Click to collapse
I would give what htcevoshiftrocks, said a shot. Like he said can't hurt. But the other facts you should have mentioned in the begining . Had this happen on a Shift I replaced the Digitizer on. If your not careful when your in there, things can get messed up real easy. Also from talking to the techs at Sprint I found out it's a 50 / 50 on the black screen after replacing the Digitizer. They usually just replace the Digitizer and the LCD as one unit, if they do replace it. So I guess if that doesn't work, your best bet at that point is Sprint.
You need to get into recovery wipe /system and /cache and dalvik and reflash your rom.
Also try booting without the sdcard
adb reboot recovery
or adb reboot fastboot and flash again.
But yes, flashing radios will screw up your boot unless you are running a stock ROM for the most part I've noticed.
And YES it is possible to brick this phone but if you're seeing the white HTC screen you're not bricked, yet.
well daemon starts successfully, but 'device not found' when trying to run anything at all. when plugging in the usb cord i can still hear the 'bur burt' sound lol, i just now gave that sound a name. but anyhow, gonna try to let it sit for a while maybe charge the battery up more... idk...
phone does show as charging...
htcevoshiftrocks said:
i had the same prob i couldnt get my phone to even boot to the htc load screen couldnt get it to boot in to hboot (vol+power) and when i plugged the usb in the amber light come on the pc made the connect sound and then the light went back off so to fix it all i did was remove the mattery take out the sd card and to my suprise it turned back on
installed stock ruu and im back up and running...give it a try cant hurt
Click to expand...
Click to collapse
so somehow this actually worked... but now my touch screen isnt working at all, the phone seems to have a mind of its own. Because as soon as it turned on i got a ton of txt msgs and responded to most of them, the phone went to sleep, i woke it up, now no touch screen working. i think its time to just take it back to sprint, anyone have a copy of the latest ruu so i can flash gb?
twizt3d said:
so somehow this actually worked... but now my touch screen isnt working at all, the phone seems to have a mind of its own. Because as soon as it turned on i got a ton of txt msgs and responded to most of them, the phone went to sleep, i woke it up, now no touch screen working. i think its time to just take it back to sprint, anyone have a copy of the latest ruu so i can flash gb?
Click to expand...
Click to collapse
http://forum.xda-developers.com/showthread.php?p=20107670
Before you return it I suggest you RUU to 2.2 and run the 2 OTA software updates. My phone's internal handset speaker wasn't working and doing that fixed the problem. It may help you too. Weird, I know but I just did it and it's been consistently working since. Now I'm in the process of rooting again. I'll post a link to the 2.2 RUU zip in a second.
edit dont use the file I posted use this PG06IMG.zip:
http://dl.dropbox.com/u/41040697/PG06IMG.zip
It's funny that this same exact thing just happened to me on my original then happened few hours later with my replacement.
well the latest is, it boots and all the hardware keys work fine, but my touch screen doesnt respond at all.. Im hoping to get to a sprint store today.
twizt3d said:
well the latest is, it boots and all the hardware keys work fine, but my touch screen doesnt respond at all.. Im hoping to get to a sprint store today.
Click to expand...
Click to collapse
Did you run OTA update?
End of the story, I Ruu'd with the GB update and went to the closest sprint store, who directed me to the next closest corporate store, who then sent me to the repair center. So after driving around for 40 minutes, a nice man ripped the phone apart and looked at the motherboard. and said whoa... im guessing this was where you could tell that I had it opened and changed the digitizer myself, he turned around opened a drawer marked returns, then took another shift apart and took the entire front half off and swapped it with mine. put it all back together, it would have been free but aparently assurian canceled my insurance for no aparent reason without my knowledge.... 35 bucks and my phone works again... Im downgrading and rooting now. Gonna take my roomates phone in (also on my plan) with a shattered digitizer on friday to just let them fix it I think.
twizt3d said:
End of the story, I Ruu'd with the GB update and went to the closest sprint store, who directed me to the next closest corporate store, who then sent me to the repair center. So after driving around for 40 minutes, a nice man ripped the phone apart and looked at the motherboard. and said whoa... im guessing this was where you could tell that I had it opened and changed the digitizer myself, he turned around opened a drawer marked returns, then took another shift apart and took the entire front half off and swapped it with mine. put it all back together, it would have been free but aparently assurian canceled my insurance for no aparent reason without my knowledge.... 35 bucks and my phone works again... Im downgrading and rooting now. Gonna take my roomates phone in (also on my plan) with a shattered digitizer on friday to just let them fix it I think.
Click to expand...
Click to collapse
Glad you could get it fixed!
twizt3d said:
End of the story, I Ruu'd with the GB update and went to the closest sprint store, who directed me to the next closest corporate store, who then sent me to the repair center. So after driving around for 40 minutes, a nice man ripped the phone apart and looked at the motherboard. and said whoa... im guessing this was where you could tell that I had it opened and changed the digitizer myself, he turned around opened a drawer marked returns, then took another shift apart and took the entire front half off and swapped it with mine. put it all back together, it would have been free but aparently assurian canceled my insurance for no aparent reason without my knowledge.... 35 bucks and my phone works again... Im downgrading and rooting now. Gonna take my roomates phone in (also on my plan) with a shattered digitizer on friday to just let them fix it I think.
Click to expand...
Click to collapse
Lucky guy, my repair center never has any parts and constantly send off for replacements, I swear they don't do any work but sell phones.
gigermunit said:
Lucky guy, my repair center never has any parts and constantly send off for replacements, I swear they don't do any work but sell phones.
Click to expand...
Click to collapse
That's the point, you get the replacement phone and you have 14 days with 2 phones to take to the repair center to swap good parts for bad especially if you goto a corporate store. The repair center I had 2 shifts, the repair guy even used his own shift to repair mine and I still need a replacement for my earpiece.
Hi folks,
I suspect I'm having what some people around here appear to refer to as a Hboot problem. But this is my first Android phone, and I couldn't know any less about RUUs or booting or roms or anything like that. I'm posting a new thread because it seems like anyone who had a problem like mine had tried to, or wanted to know how to root their device. I didn't do that and am not trying to, but I've still got these problems.
I bought the phone "new", and it came in just today, from eBay, supposedly in a sealed box. Maybe that's part of the problem, I'm not sure. All I've done is: turn it on, install some apps, get in over my head with Apex launcher, and try to update Android.
I chose update from the menu, left my phone plugged in, and when I came back to it, nothing was on the screen. I pressed power, and it showed a screen similar to the first image (black screen, phone icon, green arrows in a circle). I assumed it was installing. I let it be and came back to the white screen with the numbers and barcodes. I panicked and chose "recovery" from the menu, and after a reboot it seemed to be back to normal.
However, just now, as I was attempting to reboot the phone due to not having any volume, I again got the white screen followed by the green arrows and finally the red warning icon.
Somehow or another, the phone resets itself and comes back on, but where is this coming from? Did I do something wrong? What does the screen mean, and did I get hosed by my seller? Thanks all
zbo-50 said:
Hi folks,
I suspect I'm having what some people around here appear to refer to as a Hboot problem. But this is my first Android phone, and I couldn't know any less about RUUs or booting or roms or anything like that. I'm posting a new thread because it seems like anyone who had a problem like mine had tried to, or wanted to know how to root their device. I didn't do that and am not trying to, but I've still got these problems.
I bought the phone "new", and it came in just today, from eBay, supposedly in a sealed box. Maybe that's part of the problem, I'm not sure. All I've done is: turn it on, install some apps, get in over my head with Apex launcher, and try to update Android.
I chose update from the menu, left my phone plugged in, and when I came back to it, nothing was on the screen. I pressed power, and it showed a screen similar to the first image (black screen, phone icon, green arrows in a circle). I assumed it was installing. I let it be and came back to the white screen with the numbers and barcodes. I panicked and chose "recovery" from the menu, and after a reboot it seemed to be back to normal.
However, just now, as I was attempting to reboot the phone due to not having any volume, I again got the white screen followed by the green arrows and finally the red warning icon.
Somehow or another, the phone resets itself and comes back on, but where is this coming from? Did I do something wrong? What does the screen mean, and did I get hosed by my seller? Thanks all
Click to expand...
Click to collapse
to get to the bootloader menu (the white one with the pink writing), you have to reboot and allow it to boot with the volume down button held. It looks like your volume rocker is getting stuck on down - given that you are losing volume and it keeps booting into the bootloader menu. If it is in a case, try removing it from the case and see if the issue persists.Otherwise, it is likely a hardware issue. so you should return it for a warranty repair/replacement (as you said you bought it new in a box).
codeprimate said:
to get to the bootloader menu (the white one with the pink writing), you have to reboot and allow it to boot with the volume down button held. It looks like your volume rocker is getting stuck on down - given that you are losing volume and it keeps booting into the bootloader menu. If it is in a case, try removing it from the case and see if the issue persists.Otherwise, it is likely a hardware issue. so you should return it for a warranty repair/replacement (as you said you bought it new in a box).
Click to expand...
Click to collapse
You coulsnt be more wrong I'm [email protected] op ill get you back up and running in a sec
tactical kitten said:
You coulsnt be more wrong I'm [email protected] op ill get you back up and running in a sec
Click to expand...
Click to collapse
lol!
tactical kitten said:
You coulsnt be more wrong I'm [email protected] op ill get you back up and running in a sec
Click to expand...
Click to collapse
Kitten - what do you think is the problem? The OP says they lost volume and they keep rebooting into the bootloader. The stuck volume rocker sounds like the easiest way to explain both issues. I might be wrong, but not given the symptoms listed in the OP. If more information is required to diagnose the issue, we can at least start by eliminating the obvious.
codeprimate said:
Kitten - what do you think is the problem? The OP says they lost volume and they keep rebooting into the bootloader. The stuck volume rocker sounds like the easiest way to explain both issues. I might be wrong, but not given the symptoms listed in the OP. If more information is required to diagnose the issue, we can at least start by eliminating the obvious.
Click to expand...
Click to collapse
Thank you very, very much - I believe that's exactly the issue. I had no idea pressing the volume down button during a reboot would get you to that menu, but I am using the Trident Kraken case which apparently has an issue lining up with the volume down rocker on this particular phone.
I will try to reproduce the problem sans case to make sure, but this sounds absolutely right. Thanks for helping a complete newbie - I don't think I'd ever have put that together. I was very worried I'd been sold a bill of goods.
Hey All,
I posted this over on r/nexus5 as well, but figured id see if anyone here had any ideas as well.
I replaced my screen/frame earlier today and started having some trouble, figured I'd see if anyone else has had a similar experience and can give some advice.
I replaced my screen about a year ago, and all was well until a month ago. Dropped it again and cracked the screen, so I ordered another. Decided to spice things up and get a red frame as well, so this afternoon I took it apart. Tore it all down, and moved all the parts over to the new frame, everything went over nice and easy, and I got it all about together and booted it up. I see the Google logo with the unlock symbol, hangs out for about 15 seconds, and then reboots. Will do this for a bit until I power it down.
I read some other threads with some similar symptoms. A few people suggested the power button was being held down and causing the reboot, but that isnt the case here. I can get into the boot loader/fastboot screen, and can see it over adb. Soemone else suggested it was the long wide noddle cable not properly connected, so I've reseated that about a dozen times with no luck. I have checked all of my connections over a handful of times, but still the same deal.
So since my pc can see it in fastboot, I ran the nexus toolkit and did the force flash. Files transferred over and were written successfully, and as far as NRTK was concerned, it all went well. so it tells me the phone to reboot, and of course its the same 15seconds of google logo, rinse/repeat.
So I am thinking maybe my motherboard got damaged somehow during the transition? I just cant find any signs of damage, and I was pretty careful during the transfer. This was a replacement from China, but I figured since it shows the google logo and boot loader, the screen is indeed working... could it be the screen/digitizer preventing it from fully booting? I think its odd that root toolkit could still see the device, send data to it, and write it successfully.
Any thoughts would be much appreciated.
Actually now that I think about it, I will throw the guts back into the old frame in the morning to confirm if it is the new screen causing the problem or not.
So it turns out it was the chinese knock off screen that was the problem. put the guts back into my old phone, and all was well. Going to return it and get a new screen on the way.
Hi I have just bought an s7 which turned out to be a Korean G930L but I cant get any response out if it apart from the 2 bottom leds and and the blue one. No response from trying to get into recovery or download mode, basically a black screen though it does vibrate on what i think is start up. It is found by pc and Odin and charges ok, I can tell as I can see properties on pc. But no other response. Is it possible that the previous owner tried to root it using non korean rom or TWRP? Any advice on how to fix either getting TWRP on or screen to light up. I am sorry for being so vague I have pulled it apart and checked all of the connections, screen, motherboard etc but nothing. Odin sees the phone but I am not sure if I am in Download mode so wont flash, as cant see screen.
Or chuck it out or put back on eBay.
roscored1000 said:
Hi I have just bought an s7 which turned out to be a Korean G930L but I cant get any response out if it apart from the 2 bottom leds and and the blue one. No response from trying to get into recovery or download mode, basically a black screen though it does vibrate on what i think is start up. It is found by pc and Odin and charges ok, I can tell as I can see properties on pc. But no other response. Is it possible that the previous owner tried to root it using non korean rom or TWRP? Any advice on how to fix either getting TWRP on or screen to light up. I am sorry for being so vague I have pulled it apart and checked all of the connections, screen, motherboard etc but nothing. Odin sees the phone but I am not sure if I am in Download mode so wont flash, as cant see screen.
Or chuck it out or put back on eBay.
Click to expand...
Click to collapse
Your phone's display screen has a problem , sadly you have to replace the display screen. Go to the nearest samsung service center.
Thanks it isnt worth it I will just sell it on ebay. I have been able to get to some of the screens [though still black] as it talks to me in Korean and the screen is giving haptic feedback so aspects of it are alive still. I am wondering now if someone has tried to ROOT it and semi bricked it or turned off the display internally. The other night night no matter what I pushed it vibrated and answered me with the same korean statement. I am trying to get into Recovery Mode without a screen and flash it without a screen but proving frustrating, maybe samsung dealer can reflash it with needing a screen.
roscored1000 said:
Thanks it isnt worth it I will just sell it on ebay. I have been able to get to some of the screens [though still black] as it talks to me in Korean and the screen is giving haptic feedback so aspects of it are alive still. I am wondering now if someone has tried to ROOT it and semi bricked it or turned off the display internally. The other night night no matter what I pushed it vibrated and answered me with the same korean statement. I am trying to get into Recovery Mode without a screen and flash it without a screen but proving frustrating, maybe samsung dealer can reflash it with needing a screen.
Click to expand...
Click to collapse
It's not a software issue, there must be water damage or display is broken/went off for some other reason.
I had this same issue with my note 5, I was able to hear everything, touch key and notification lights were on too, that time my note 5 was accidentally dropped by me. So 99% your display is broken. Simply go to service center and get a quote, but display will cost same as used s7. Try to get after market screen.
ok thanks for the advice, i will head to them after the xmas break