I have asked this question before in the xda general section but no responces so maybe ill have luck here. So I purchased the Galaxy S 4g 1 month ago and while I like this phone I want to exchange it for the g2x. I just want to know if its possible, if anyone has tried exchanging their phone after the 14 days because this is my second unit and I am still having major battery issues. Ive tried everything from recalibrating the battery, putting the screen on the minimum brightmes+ screen filter, juice defender, going back to completely stock with no apps, etc and my battery life is still pretty terrible. After playing ONE hour of words with friends (bored and i just wanted to test) my phone goes from 100 to 20%. Words with friends isnt even a cpu heavy game and it took that much out of the battery? Its just unacceptable so I want to try out the g2x which from what I have read has amazing battery life for an android device. So if anyone can provide any advice on what can I do to exchange this phone I would greatly appreciate it. The earlier I change this phone the better. Sorry if this question has already been asked. Ive done a search and i didnt find anything. Thanks
Sent from my SGH-T959V using XDA App
It's called warranty. So unless you bought a different region phone that nullifies warranty, contact the manufacturer and explain your problem, they'll have you ship it back to them for a fix. When you get a working unit back, either enjoy it, or sell it and get something else.
nextonline said:
It's called warranty. So unless you bought a different region phone that nullifies warranty, contact the manufacturer and explain your problem, they'll have you ship it back to them for a fix. When you get a working unit back, either enjoy it, or sell it and get something else.
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Click to collapse
This is my second phone, I already used the waranty because my first had the exact same problem so instead of going through the entire process again I just want to avoid the galaxy s 4g all together and get the g2x. Selling the phone isnt really an option either because who would want a galaxy s 4g when there is the g2x, the sensation, and galaxy s 2 right around the corner. I only got this phone because I was doing a switch of responsibility which means my 2 years starting all over again so I decided might as well upgrade. Now im stuck with this thing.
Sent from my SGH-T959V using XDA App
icy56 said:
I have asked this question before in the xda general section but no responces so maybe ill have luck here. So I purchased the Galaxy S 4g 1 month ago and while I like this phone I want to exchange it for the g2x. I just want to know if its possible
Click to expand...
Click to collapse
Yes, if it was less than thirty days then it's possible. If it's beyond thirty days then you may have a hard time. My girl bought a Vibrant and didn't like it, but liked my Hd2 running Cm7. It had been 27 days since she bought the Vibrant, and she was able to return it, and me pay the 100.00 difference for a MyTouch 4g. So, the end result was she got my HD2, and I got a new MyTouch 4g. She had to complain (in store) about the Vibrant, and the manager approved the return. Technically, you have 14 days, unless a manager approves the return. Just don't make it obvious that the only reason you're returning the Galaxy is because the G2x is out.
You might want to try customer loyalty if you can't find a manager.
WorldWide60 said:
Yes, if it was less than thirty days then it's possible. If it's beyond thirty days then you may have a hard time. My girl bought a Vibrant and didn't like it, but liked my Hd2 running Cm7. It had been 27 days since she bought the Vibrant, and she was able to return it, and me pay the 100.00 difference for a MyTouch 4g. So, the end result was she got my HD2, and I got a new MyTouch 4g. She had to complain (in store) about the Vibrant, and the manager approved the return. Technically, you have 14 days, unless a manager approves the return. Just don't make it obvious that the only reason you're returning the Galaxy is because the G2x is out.
You might want to try customer loyalty if you can't find a manager.
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Click to collapse
Thanks for replying. I think im going to have big issues in returning this phone then. I just realised that this is my 2nd month not 1st owning this phone. Plus our store reps where I live arent too friendly. My mom got a feature phone because she doesnt need a data plan but when she wanted to return it and couldnt within 14 days because of constant snow storms they did not let her even after talking to the manager. They kept saying well thats to bad, you had 14 days. Ill still try it out though, if that doesnt work ill try calling customer service.
Sent from my SGH-T959V using XDA App
I remember reading somewhere that words with friends is a major battery killer. Anyways, you could try offering to return the phone and resigning a new two year contract with the g2x. When in doubt, mention switching to another provider.
Chalup said:
I remember reading somewhere that words with friends is a major battery killer. Anyways, you could try offering to return the phone and resigning a new two year contract with the g2x. When in doubt, mention switching to another provider.
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Click to collapse
This.
If all else fails, sell that Vibrant 4G on Craigslist. I bet you can easily get close to $500 for it. Especially if it's brand new and in perfect condition. If you have everything it came with, reseal it and sell it new in box.
since the g2x is out, the GS will not worth $500 anymore...since the full retail price of the g2x is $500
Sent from HTC HD2 with Android
for the 2nd time in less then 2months, my nexus 5 was friggin stolen today. The first time, while i was pretty upset, I turned it into a positive, cause I wanted the White one in the first place, and I ended up being able ot get a brand new white one as a replacement. but this time, I am sooooo damn pissed. My replacement (another 100$ later) will be here in 3-5days, and this time, I am like chaining that thing to me.
My damn GF left it sitting at the table in McDonalds. She was supposed to grab our stuff, while I put our garbage in the bin and went and started the car, about 5min after leaving, i asked for my phone....no phone, turn around go back, NO PHONE !
And at least last time I had my LG G2 as a backup phone so I had something nice to use while I waited for a replacement. But I since have sold the G2, and all I ahve is a Verizon Galaxy S3, which doesn't help me at all cause my Verizon account was closed back when the Nexus 5 came out cause I wanted that phone so bad, that I switched to T-Mobile. So now I got nothing but hte home phone, which today was the first time I've used a home phone in years, it was kinda weird lol.
Anyways, obviously this isn't a question or anything, and I apologize to the Mods for that, but this is the only site in which I can talk about what happened and have people know my pain, and I needed to vent, cause twice in less then 60 days is friggin BS to the 10th power. I've never lost a phone or had one stolen or even had to file a claim for phone insurance, in all the years of owning phones, which I am going on 10years (first phone when i was 17, and am 27 now)....I swear ! if someone takes my next Nexus 5, I am going postal up in whatever place it was that I had it taken from. lol
Sorry to hear about this, very unfortunate. Any luck tracking the device using the find my phone feature? Clutch your new phones tightly folks.
Damn man.. I feel for you. That sucks big time I would be so pissed if my gf left my phone at McDonalds lol. Hopefully you have better luck on the next one mate!
By the way, prepare for some random douche coming in to be an ass to you for posting this story
Dang. That sucks dude. I got mugged for my HTC one a couple weeks ago. Couldn't afford to buy another so went with the nexus 5. No brained really. This phone is awesome. Not missing the one too much. I gotta tell you tho. At least you lost it and didn't get a knife or worse pulled out. For future reference kit Kat has location always on. Even with the low accuracy setting, you should be able to find it with lookout if installed but I highly recommend android device manager. You'll find it in the play store.
Sent from my Nexus 5 using xda app-developers app
whozilla said:
Dang. That sucks dude. I got mugged for my HTC one a couple weeks ago. Couldn't afford to buy another so went with the nexus 5. No brained really. This phone is awesome. Not missing the one too much. I gotta tell you tho. At least you lost it and didn't get a knife or worse pulled out. For future reference kit Kat has location always on. Even with the low accuracy setting, you should be able to find it with lookout if installed but I highly recommend android device manager. You'll find it in the play store.
Sent from my Nexus 5 using xda app-developers app
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Click to collapse
damn. I am assuming you weren't able to use a FIND MY PHONE type app either ? My T-Mobile protection plan comes with a premium account for Lookout mobile, which when it works is great, but if they take out the simcard and reset it, before you can locate it, its useless. Last time, i wasn't able to do it either, but that was cause like 2 hours before it got jacked I had just factory reset/wiped system, to install a test build of a ROM I've been working on (first ROM I've done that wasn't based of CM or AOSPA, building this one straight from stock AOSP source, just like the Nexus stock firmware is. And adding my own features instead of using others. Tho I did add Halo, cause i love that feature lol as well as app bar, which works in tandem if you set it up right. But enough OT lol) So yea, since I had just flashed that, and was test driving it, didn't have Device Manager or Lookout installed. This time, it just didn't work.
I am really sorry to hear that happened to you bro. I remember back when FIND MY PHONE apps were first becoming relevant, this dude here in Seattle was mugged and they took his iPhone 3G (think it was the 3GS actually) and he had the official iPhone one (which is through iCloud now, I have it for my iPad AIR, which OT again, is my first iOS device since my 4th Gen iPod touch, and I will never be an iPhone guy, but I am loving the iPad. I want that damn 12.1 Note Pro tho lol) and he was able to get the GPS data (which was all that it did back then, as well as Wipe, the Scream feature, and Lock, didn't have signal flare or Lock Cam, etc etc, like we do now) and he gave it to the SPD, and they were able to track it back to both suspects, retrieve the phone, all the money minus 12.59$ and the rest of the wallet contents as well as his jewelry. that was the incident that made the popularity of those apps take off, while also showing the need for such apps, and the need for better refinement of their functionality etc etc.
They need to find a way around people being able to shut it off. There has to be some type of feature that makes it so there is absolutely no way for them to take wipe the phone without A.) the password, which already exists as a feature B.) a special docking device or Computer USB cable that enables the Wipe feature (albeit, this could be bypassed via custom recovery I guess) and finally C.) bringing it to the phones carrier and proving ownership, etc etc. The simcard being removed should have nothing to do with it. But apparently removing that, and wiping the device negates the whole purpose of that feature. So what can you really do.
People are dumb, Steal a phone and within seconds you can wipe and remove simcard, and then the only thing the owner can do is report it and blacklist it, which even then can be gone around if you know how to use the proper JTAG device or if you plan on selling it, or using it, overseas. cause their blacklists obviously don't coincide with our's here in the US. I personally had a friend who legitimately bought an S4 for T-Mobile, and then the dude (this was through craigslist, another reason why swappa is better, so there is accountability at least and proof of purchase and authorized sale of said device) reported the device lost or stolen within minutes of the sale. So he gets the money, and a replacement phone and my buddy is screwed. But he found someone with a JTAG device that rewrote the IMEI (WHICH I do not condone, and is actually ILLEGAL, only mentioning it as part of this topic) and he is still using it on T-Mobile today.
How did you get a replacement? Was it from Google?
Sent from my NeXus 5
Just checked my email, and found two things that made me even more upset about this. First one was a notification of a PM here on XDA from the Dev's of Nameless ROM, responding to my request to be a Mainter for the Nexus 5 version of their ROM. which I've been wanting to do for awhile now, to help learn more about Development while also giving back to the community in whatever way I can until I finish my own ROM and App.
Second, was an Email from someone who must of seen my request on Google+, about getting an Invite to the new Aviate Launcher beta, which I've been intrigued by for quite sometime, and finally got my invite code. No phone to use it on. I have an S3 from my Verizon days, that I keep for backup, but pointless sine I dont have verizon now, and for the life of me can't find the battery for haha. Hopefully my friend can find the T-Mobile version of the S3 he has, and said I could use til my replacement got back .I always liked the S3, and my S4,. and especially my Note 3 (want that damn 12.1 Note Pro...already said thta tho haha) the only thing I liked better was the Nexus 5. The G2 would be my 2nd fave if it wasn't for that damn UI of theirs which is a obvious kang of TouchWiz, but dont wrong, and bloated up even more so. Which TouchWiz is already pretty damn heavy and resource hungry, well from time with the G2 as secondary device before giving it to one of my bandmates, I can tell you, it is bogged down soooooo much. That UI is holding that device back from being an top 5 android phone. But that camera is one of the best. Which reminds me of how much I want the 1020 or 1520 to come out on T-Mobile, cause I want that camera and I also want to try out a WP, but all the ones on T-Mobile are crap. Anyways......Stupid theives, ruinned my day. I wanna try AVIATE so bad.
Guess I can give invites now, so if anyone wants one , post here and let me know and your wish shall be granted......if you post a video of you doing a double backflip and saying my username 3 times fast.....haha, that would make this day better for me too
Silicon Knight said:
Just checked my email, and found two things that made me even more upset about this. First one was a notification of a PM here on XDA from the Dev's of Nameless ROM, responding to my request to be a Mainter for the Nexus 5 version of their ROM. which I've been wanting to do for awhile now, to help learn more about Development while also giving back to the community in whatever way I can until I finish my own ROM and App.
Second, was an Email from someone who must of seen my request on Google+, about getting an Invite to the new Aviate Launcher beta, which I've been intrigued by for quite sometime, and finally got my invite code. No phone to use it on. I have an S3 from my Verizon days, that I keep for backup, but pointless sine I dont have verizon now, and for the life of me can't find the battery for haha. Hopefully my friend can find the T-Mobile version of the S3 he has, and said I could use til my replacement got back .I always liked the S3, and my S4,. and especially my Note 3 (want that damn 12.1 Note Pro...already said thta tho haha) the only thing I liked better was the Nexus 5. The G2 would be my 2nd fave if it wasn't for that damn UI of theirs which is a obvious kang of TouchWiz, but dont wrong, and bloated up even more so. Which TouchWiz is already pretty damn heavy and resource hungry, well from time with the G2 as secondary device before giving it to one of my bandmates, I can tell you, it is bogged down soooooo much. That UI is holding that device back from being an top 5 android phone. But that camera is one of the best. Which reminds me of how much I want the 1020 or 1520 to come out on T-Mobile, cause I want that camera and I also want to try out a WP, but all the ones on T-Mobile are crap. Anyways......Stupid theives, ruinned my day. I wanna try AVIATE so bad.
Guess I can give invites now, so if anyone wants one , post here and let me know and your wish shall be granted......if you post a video of you doing a double backflip and saying my username 3 times fast.....haha, that would make this day better for me too
Click to expand...
Click to collapse
I would love an invite. Sorry bout your phone.
Sent from my Nexus 5 using XDA Premium HD app
My damn GF left it sitting at the table in McDonalds.
does this count as stolen? well i know what i would do (hand it back) but this was just a unlucky situation.... and i hope you learned your lesson here bro...
GL
Silicon Knight said:
damn. I am assuming you weren't able to use a FIND MY PHONE type app either ? My T-Mobile protection plan comes with a premium account for Lookout mobile, which when it works is great, but if they take out the simcard and reset it, before you can locate it, its useless. Last time, i wasn't able to do it either, but that was cause like 2 hours before it got jacked I had just factory reset/wiped system, to install a test build of a ROM I've been working on (first ROM I've done that wasn't based of CM or AOSPA, building this one straight from stock AOSP source, just like the Nexus stock firmware is. And adding my own features instead of using others. Tho I did add Halo, cause i love that feature lol as well as app bar, which works in tandem if you set it up right. But enough OT lol) So yea, since I had just flashed that, and was test driving it, didn't have Device Manager or Lookout installed. This time, it just didn't work.
I am really sorry to hear that happened to you bro. I remember back when FIND MY PHONE apps were first becoming relevant, this dude here in Seattle was mugged and they took his iPhone 3G (think it was the 3GS actually) and he had the official iPhone one (which is through iCloud now, I have it for my iPad AIR, which OT again, is my first iOS device since my 4th Gen iPod touch, and I will never be an iPhone guy, but I am loving the iPad. I want that damn 12.1 Note Pro tho lol) and he was able to get the GPS data (which was all that it did back then, as well as Wipe, the Scream feature, and Lock, didn't have signal flare or Lock Cam, etc etc, like we do now) and he gave it to the SPD, and they were able to track it back to both suspects, retrieve the phone, all the money minus 12.59$ and the rest of the wallet contents as well as his jewelry. that was the incident that made the popularity of those apps take off, while also showing the need for such apps, and the need for better refinement of their functionality etc etc.
They need to find a way around people being able to shut it off. There has to be some type of feature that makes it so there is absolutely no way for them to take wipe the phone without A.) the password, which already exists as a feature B.) a special docking device or Computer USB cable that enables the Wipe feature (albeit, this could be bypassed via custom recovery I guess) and finally C.) bringing it to the phones carrier and proving ownership, etc etc. The simcard being removed should have nothing to do with it. But apparently removing that, and wiping the device negates the whole purpose of that feature. So what can you really do.
People are dumb, Steal a phone and within seconds you can wipe and remove simcard, and then the only thing the owner can do is report it and blacklist it, which even then can be gone around if you know how to use the proper JTAG device or if you plan on selling it, or using it, overseas. cause their blacklists obviously don't coincide with our's here in the US. I personally had a friend who legitimately bought an S4 for T-Mobile, and then the dude (this was through craigslist, another reason why swappa is better, so there is accountability at least and proof of purchase and authorized sale of said device) reported the device lost or stolen within minutes of the sale. So he gets the money, and a replacement phone and my buddy is screwed. But he found someone with a JTAG device that rewrote the IMEI (WHICH I do not condone, and is actually ILLEGAL, only mentioning it as part of this topic) and he is still using it on T-Mobile today.
Click to expand...
Click to collapse
When I got mugged I wasn't using any of the find my phone apps. I feel like I use them now out of paranoia but I don't feel 100% secure. Is it the best best? I think so. The device manager is good when couples with kit Kat. The best iv seen so far. As you can imagine, when I picked up my n5 I simulated the device being stollen. I had my girlfriend take the phone for a walk. She powered it off. Then on. It gave me her location for both moments and I had the option to wipe. Will I find my phone? Probably not but its better than being paranoid. I wish there was a way to activate tracking regardless of phone on or off or reset. It should be a system setting that locks the feature in once you report it lost or stolen. If the NSA can do it. Why can't we?
Sent from my Nexus 5 using xda app-developers app
helstonrampersad said:
How did you get a replacement? Was it from Google?
Sent from my NeXus 5
Click to expand...
Click to collapse
No, I go through T-mobile for service, but my friend had an upgrade he wasn't going to use, cause he has the HTC One Max that he bought outright and doesn't wanna change anytime soon (plus he owed me money) so he let me use it, and I got the White Nexus 5 for 49.99$ so technically I still have a claim (still good for a lil over 30 days, they give you 60days to pay teh deductible once the claim is approved) that I can use to get one. That deductible is 90$ (when I lost my Note 3, OMG they wanted like 175$) so I can get two Nexus 5's. So this time, I believe I will pay both deductibles when i get paid next week, then sell both, buy a 32GB white one from Google, and then use the rest too pay that months bill on T-mobile !
Then if it happens again, I am gonna be pissed, cause I don't think I will be able to file another claim. Don't even know if sprint or T-mobile or AT&T etc etc, offer insurance if you buy the phone from Google instead of them. Which is a good question, if anyone happens to know the answer to it, please let me know. Or else I will google it, and I don't wanna google it, cause I am in the midst of a 40day 40day, vow of no-googlesearch. Not joking. I've always been pretty good at comprehension, reading and vocabulary skills (music being my main skill, since it was a skill my parents and family nurtured from a young age. Played my first guitar solo back when the guitar was still taller then me lol) And my parents always made me look things up when i asked what a word meant extra, but now google has made us, especially me, lazy. So i wanna prove that I can still function intelligently without using Google to answer unknown questions, by instead researching by talking to people experience in whatever subject etc etc. This may sound so dumb to many of you, but I think it's a good idea to do at least once after being the first generation raised on the Internet (I am 27 and I've had an email since I was 10yrs old lol)
OT - (not that this whole thing has not become OT, I am just so damn bored without my phone right now, homealone for the night, GF at work, and no band pratice, this is normally phone mod and/or dev time, but I need my phone for that, tho i could do some work on my App without it, but that makes me sad right now, cause i want my phone haha)......ANYWAYS - I've yet to meet a single other musician, let alone, a Guitarist, on this Site and I've been a member since 2011. If anyone who see's this is a Musician, especially a Guitarist and Producer/Engineer (just graduated Music School, Music Production/Audio Engineering & Music Theory/General Music) say wats up in here, and let me know I am not the only Musician who's a closet tech/android/computer geek lol
Silicon Knight said:
.ANYWAYS - I've yet to meet a single other musician, let alone, a Guitarist, on this Site and I've been a member since 2011. If anyone who see's this is a Musician, especially a Guitarist and Producer/Engineer (just graduated Music School, Music Production/Audio Engineering & Music Theory/General Music) say wats up in here, and let me know I am not the only Musician who's a closet tech/android/computer geek lol
Click to expand...
Click to collapse
I'm also a musician/guitarist/vocalist/percussionist/pianist that dabbles in sound engineering. I'm not going to school for that sort of thing, but it's still a huge chunk of my life, and I also spend a lot of time messing around with Android.
You know what I just realized? Girlfriends and nexus devices don't mix. My girlfriend stepped on my N7 and shattered the digitizer. LCD is still good tho. This was about a month ago. I'll replace it myself. Just too busy with my N5
Sent from my Nexus 5 using xda app-developers app
Device Manager comes enabled by default. You should be able to log into your google account and find the location or lock or wipe the phone from your pc. Just google Device Manager
Look into the app called Cerberus.
https://play.google.com/store/apps/details?id=com.lsdroid.cerberus
Flash the hidden version from the following link via a custom recovery:
https://www.cerberusapp.com/download.php
It'll survive a factory reset, email you the info from any unauthorized SIM card someone puts into it (including the phone number, service provider, & subscriber ID), and as long as the phone has service you can still control it (lock it with a pin, ...) through text messages (no internet connection required).
Also, the paid license is valid for up to 4 (maybe 5) devices. I have it installed on my girlfriend's, brother's, mother's, and my phone. As far as those apps go, it's the best I've found.
Better luck in the future
Sent from my Nexus 5 using XDA Premium 4 mobile app
Don't mean to sound rude, and it's harsh it went missing, but why did you 1. Leave your phone on the table in a public space, and 2. rely on your girlfriend to pick it up? My phone is in my pocket unless it's in my hand or on my work desk. I would never leave it in the open for anyone to take. Maybe I'm just less trusting of those around me but at least you're insurance covered things to an extent. Lesson learnt (I hope)
Same thought here, why would you ever leave your device on the table ? I´m not paranoid, I use a antitheft app just in case I somehow manage to lose my device.
What also seems to help against muggers or similar bad dudes is a rather "ugly" or very plain and simple looking case. A Spigen Slim Armor "smooth black" is a nice case but it also makes your phone look from far away as being a cheap, generic smartphone
EddyOS said:
Don't mean to sound rude, and it's harsh it went missing, but why did you 1. Leave your phone on the table in a public space, and 2. rely on your girlfriend to pick it up? My phone is in my pocket unless it's in my hand or on my work desk. I would never leave it in the open for anyone to take. Maybe I'm just less trusting of those around me but at least you're insurance covered things to an extent. Lesson learnt (I hope)
Click to expand...
Click to collapse
[RECENTLY OVERHEARD CONVERSATION IN TIMES SQUARE]
A: Can I borrow your phone?
B: Where's yours?
A: I left it on the table in Starbucks for one second, turned around, and it was gone.
B: Hahahahahahahahahahaha!
A: I only took two steps away!
B: HAHAHAHAHAHAHAHAHA!
A: Shut up!
B: HAHAHA! You freakin' idiot! HAHAHA!
@Silicon Knight - just out of curiosity, did you contact the McD management to see if their cameras picked up anything? If they are unwilling to discuss, file a police report (if you haven't already done so), and get them to review their recordings
I feel like the average person stealing a phone would not know about android device manager and you could track it.
Ps: This isn't Q&A, Help, and troubleshooting problem.
Soooo i got the multi touch issue on my phone, the TOP half of my screen is out of wack! I sent them the support request, i flashed all the roms trying to if it would fix it but no go!
i've been waiting for almost 2 weeks for a dam reply from their support, i had strange feeling ordering this phone was too good to be true!!!!
Has anyone who also has this issue gotten a reply from their support or a fix or a whole phone replacement? This will be the last china based phone i will ever order and i will never suggest any to anyone ever either as i did with one+!
I'm going back to Nexus devices!
Thanks!
Pissed off IT guy!
Do they have a phone number you can try them at?
I agree that it is unacceptable they haven't replied to you yet... But I wouldn't write off all of the Chinese phone companies because of a bad experience with OnePlus.
ataft said:
Do they have a phone number you can try them at?
I agree that it is unacceptable they haven't replied to you yet... But I wouldn't write off all of the Chinese phone companies because of a bad experience with OnePlus.
Click to expand...
Click to collapse
The problem is, i am located in canada and it was actually quite costly for me to get my hands on this device. It was roughly 630$ canadian... Very close to the price of a Nexus6 or a Moto X. I've had every pure Google phone Since G1. i still currently own a N5 and it works flawlessly since the release! My Nexus 1 still works perfectly! in fact i have never had this sort of problem with any phone i have owned and i work in the mobile industry so our company has all kinds of test handsets. I am completely floored by the poor customer service and horrible website with no updates about what they are trying to do to remedy the issue.
i mean if your car was 4 months old and the engine started running on 3 cylinders i'm sure the company wouldn't ask you what wrong and tell you to wait outside the door for 2 weeks while they "Tried to figure out a fix" . I can totally understand they want to try to figure out a software fix but after looking over some posts, it really seems to be a hardware issue due to the lack of poor design flaw and bad engineering.
So i am sure they don't want to bite the bullet and replace all the devices due to a loss of $$$$! and that is why i will never do business with a small company again!
Sorry for the rant im really pissed off!
welcome to the club :crying:
They will don't repair mine 'cause i have some micro dents on the frame... I'm waiting the replacing display from Aliexpress, and after replaced, I will sell this Chinese sh|tty phone.
I will never buy another product from OPO, WORST assitance experience in my all life.
Touch screen issue is solved by last franco kernel
Sent from my A0001 using XDA Free mobile app
Can only share my experience with them. Had a few touch issues with my phone when I bought it, around September last year. Sent them a ticket from their website reporting my issues and offered to send them videos if they needed. They replied saying yes so I did. Produced about 10 videos with different scenarios and test apps that perfectly showcased my problems. They called it hardware issues and offered to replace it. So they did. They are not quick to reply. They are not willing to discuss anything else or give any other info. Whole process took 2 months.
Old phone had a little dent on the chromed frame, they didn't care. New phone came with the same problem. I kind of suspected as much lol.
Didn't care much, soon after a new firmware was available, 38R I think, that solved just about any problem I had. I still get a random ghost swipe like once a week. Doesn't bother me the slightest.
I am now on one of the lastest cm12 nightlies and I can't really find any problem by all with my phone. Don't even want to update to 12.1 since it works so well lol.
I'm impressed with this phone. Price point was and probably still is great. Battery is huge. Screen isn't as vibrant as my old s3 but its still very good. 3gb ram is what every single android phone should have, period. Blazing fast. Its a tad too big but I manage. Loads of customization. I don't ask for anything else from a pocket computer.
Sent from my Bacon using XDA Free mobile app
kaynpayn said:
Can only share my experience with them. Had a few touch issues with my phone when I bought it, around September last year. Sent them a ticket from their website reporting my issues and offered to send them videos if they needed. They replied saying yes so I did. Produced about 10 videos with different scenarios and test apps that perfectly showcased my problems. They called it hardware issues and offered to replace it. So they did. They are not quick to reply. They are not willing to discuss anything else or give any other info. Whole process took 2 months.
Old phone had a little dent on the chromed frame, they didn't care. New phone came with the same problem. I kind of suspected as much lol.
Didn't care much, soon after a new firmware was available, 38R I think, that solved just about any problem I had. I still get a random ghost swipe like once a week. Doesn't bother me the slightest.
I am now on one of the lastest cm12 nightlies and I can't really find any problem by all with my phone. Don't even want to update to 12.1 since it works so well lol.
I'm impressed with this phone. Price point was and probably still is great. Battery is huge. Screen isn't as vibrant as my old s3 but its still very good. 3gb ram is what every single android phone should have, period. Blazing fast. Its a tad too big but I manage. Loads of customization. I don't ask for anything else from a pocket computer.
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Is it possible to flash the kernel you are using without having to root? I don't mind having to unlock bootloader etc if possible, just can't root due to needing banking apps for business etc.
Thanks!
nokmond said:
Is it possible to flash the kernel you are using without having to root? I don't mind having to unlock bootloader etc if possible, just can't root due to needing banking apps for business etc.
Thanks!
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Yes,you can unroot your phone root and unroot..
to those complaining about OPO is a ****ty phone. No it's not,every phone brand (big or small) released have about 1-2% faulty phone's,that why so many Samsung and iPhone's complains can be found,they sell millions of phone's and several thousands are faulty, but that doesn't make it a ****ty phone..first batch of galaxy S3 had so bad ram management that to many (30+ apps) made the phone unusable,it took some the best kernel dev's more than 6 month to correct Samsung's gruling mistake and that was without Samsung's kernel source code released and that is only one example..
Actually Samsung was one of the major reason why "SRD"GokhanMoral left xda