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Anyone else experience data drops recently? I would say maybe a week, two weeks ago at most it started happening.
Before that I had a solid data connection, it was edge to 4g, but it retained it's connection well.
Now for example if I'm driving to work, 25% or more of the drive in random spots I have bars, sometimes full bars, but NO data at all.
This was not like this when I first got the phone, but is becoming more frequent now.
Am I the only one?
I have very similar issue or if not than its probably same issue, ever since two days ago its been happening so often. When the phone goes to sleep when you wake it up its always searching so when u try to make phone call it'll say not registered to a network.
Sent from my SGH-T959V using XDA App
I cant even really use things like slacker radio or pandora anymore because it drops data so often.
Possible solution?
I'm helping a friend with a similar issue.
I myself have an htc evo, and under settings/networks/mobile data, there's a toggle settings called enabled always on mobile data. This setting maintains the data connection even when the phone is asleep. Without this, after ~5 min, push email no longer works, nor does anything else that use data.
Now, I only had a chance to use the S 4G for a few hours about a week ago when I set the thing up for him. I can't remember if there was such a setting under networks or not.
For those of you who have the phone handy, or are familiar with it, can you advise what samsung calls this function, and where it's located in the menu structure?
Thanks!!
I couldnt find any setting similar to the one you're referring to, just data while roaming which is enabled.
The main thing I find odd, is the phone only started doing it recently.. it performed great and always had data before.
Not to sound like a have a tin foil hat on.. but it's only started happening after the merger was getting announced. Could just be a coincidence, but odd timing nonetheless.
Do you have wifi enabled?
Since he's got wifi in his house, I left that on for better battery life as opposed to using tmobile data. I wonder if there's a handoff issue when he leaves.
If you're using wifi, try turning that off and keeping it off.
Yes.. I never have wifi enabled.. I'm talking about driving to work.. I have an hour drive.
Before I had solid data, it was edge or 4g, but regardless data 100%..
Now have I have data maybe 25% of the drive.
I've changed nothing. T-mobile has changed.
Oh this is frustrating indeed! What geographic area are you in? My friend is in chicago.
Does the data drop and reconnect, or stays dropped?
Bay area California..
Like I said, 3 weeks ago.. ZERO issues, constant connection, no drops, no problems.
Yet 1-2 weeks ago.. constant drops all the time, no data at all.. if i stream radio it will drop data completely so actually kill the connection with my radio stream.. becomes extremely obnoxious since it's very frequent.
This NEVER happened before.
It reconnects but takes oddly long.. for example, normal data reconnect from a sleep is maybe 15-20seconds.. this is more like 5-10 minutes.
I *WONDER*.... with the evo's wimax (4g) settings, there's a number of parameters that can be adjusted as far as signal quality (SNR), time outs, min signal strength required for connection, etc..
Maybe you travel through a questionable signal area, and it has a hard time re-establishing connection while in motion... On the evo, we get into that menu by ##3282# from the dialer. There's gotta be a similar menu for tmobile's 4g.
i know SGS tools allows you to switch between auto, GSM, WCDMA bands on the fly. This may help you in your problem if you want the phone to stay in 4G mode or not. the phone generally has a problem with Death-Grip users and the weak antenna.
The phone was working great week ago this started to happen i thought this had something to do with my phone being rooted but i have another friend with exact same issue and his phone is not rooted. If u put ur phone to GSM only than ur not going to have the isuue but you'll be on EDGE connection at all time.
Sent from my SGH-T959V using XDA App
Well I think the main point that's being over looked, is when i purchased the phone, i did not have this issue, at all, ever.
So well over a month or more with ZERO issues, now all of a sudden I have the issues.. I've changed nothing, i rooted and modded the phone day #1.
I am with you. My wife and I both have this phone. It had been working great and and then all of a sudden, about 2 weeks ago, we are having nothing but problems with our data connections. We live in the Seattle area.
Has anyone contacted t mobile to ask about data problems? They don't have the most reliable network.
Sent from my Dell Streak 7 using XDA Premium App
It could be a throttled down data stream. Do you unlimited Data plan?
Sent from my DROIDX using XDA Premium App
I to am having the exact same issue in downtown chicago. I have contacted Tmo and gone through all of their troubleshooting steps. They even replaced my phone last week and I still get data and cell drops. When I called back they were going to dispatch a tech to the area to determine of there was an issue with a tower, but I don't expect anything to come from it. My problem started about 3-4 weeks ago. The only thing that helped a little was to switch the wireless network from WCDMA/GSM tp GSM only. You are confined to Edge for data, but the data seems more reliable. I am wondering if their towers are reaching capacity and therefore we are seeing drops???
I don't have that issue at all. It work just like when I first got the phone...
We here in oldsmar fl had a really bad data drop last sunday that we couldnt make or receive any phone calls but data and texting was workin. I called t-mobile n they couldnt detect any outage in this area n they had me troubleshoot all of my phones (3 of them) n nothing worked after about an hour of being on the phone with them I decided to drive about two miles away n I was able to make phone calls! ...by monday everything was fixed in my area but now im seeing weird stuff on the phone signals like when I make a phone call n I hang up I see the edge icon on the phone n then about 5 secs later it goes back to the 4g icon...that didnt used to happen before...I've even seen the G icon which ive never seen before in this phone since I got it...what the hell is going on with t-mobile towers? R they slacking? or maybe doing some kinda preparations to convert to ATT signals? Just my thoughts...
Sent from my SGH-T959V using XDA App
I'm having issues too and its making me sofaking mad! I don't even use a gig of data and I'm on edge for half my billing cycle ... Phone is great but I think it's the sh!t service T-Mobile gives to their customers ... at this rate you all may see me on the Nexus S 4G real soon... I've had 2 issues with T-Mobile so far in less than a month... I don't think its the phone...
Sent from my SGH-T959V using XDA App
So I have a perfectly good 4G LTE signal going, data speeds are great and all, but every once in a while it will just stop receiving data. The 4G LTE icon is still there, occasionally I see the upstream arrow flash, but the downstream arrow remains blank. A difference that I see from other people's connectivity issues is that I never once see it switch to 3G/1X when this happens.
One thing to note is that this behavior is not readily apparent until you're doing something real-time network dependent, like streaming audio/video for a considerable duration of time until it cuts you off suddenly.
Between 10 seconds to several minutes after data stops transmitting, it starts working again. Sometimes I get impatient and just toggle between CDMA only/LTE automatic to get 4G LTE working again without having to wait.
Is this a common issue among Charge owners? I noticed the reviewer at Anandtech had a near identical experience (though not always fixable without a reboot for him):
"My only complaint is that every once in a while, the LTE data session sometimes stalls briefly – sometimes for a a few seconds, other times for a few minutes. When that happens, you’ll see the uplink green arrow blink, but no orange downlink arrow. Rebooting the device fixes things."
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After conversing a bit with him (he also reviewed the Thunderbolt/Revolution), this apparently only happens with the Charge, but he also has faith that Samsung would fix this through software (RIL) or hardware (firmware). Given Samsung's track record with smartphone updates, I'm not so sure they will.
PeterDLai said:
Given Samsung's track record with smartphone updates, I'm not so sure they will.
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Considering a month after the phone's launch we already have a Gingerbread leak I think this device will most definitely see support from Samsung. It is a DROID branded phone after all, and Verizon is statistically the best carrier for updates, they do take special care of the "DROID" phones over every other Android handset.
4G is flakey, on both devices that offer it. I have both the Thunderbolt and Charge with me most of the time, and I see all kinds of flakiness on both. It's the network.
It is definitely the network. I had a Thunderbolt before the Charge and it was FAR worse with network connectivity falling off the face of the planet despite having full 3g/4g.
Sent from my SCH-I510 using Tapatalk
I have had the same problem. I usually wait and it comes back in about 30-45 seconds, but it is annoying. It was really bad for a couple of days but has been better the past couple.
I personally haven't had to much issue with 4g dropping out. However people need to keep in mind that LTE is new for both the mfgs & carrier. So it is going to take time to get all these bugs worked out. That said I have to give props to VZW and the mfgs tho because back when they were building out 3G originally you want to talk about issues my lord was it bad.
I have had this issue, with the 3G and the 4G, but I can't say that it's a deal breaker for me, compared to the lousy HSPA+ signal my Vibrant had. It's only ever happened to me at my house, which is right on the edge of LTE coverage, so it switches back and forth a lot. But I have to give the network the benefit of the doubt for right now, it's a brand new network and a brand new device. And the 97% of the time that things work properly, it's so far above and beyond the T-Mobile network I have no regrets about switching.
I called Verizon with the same issue last Friday. Their resolution after a couple of questions was to overnight me a new (certified like-new) Charge and SIM card - the replacement was received on Monday. I haven't had any issues since, but I also stopped seeing the issue after I made the complaint.
Regardless, replacement has been better and locks a GPS signal much quicker. Maybe it's the SIM card?
SAME CRAP HERE!!!!
Sent from my SCH-I510 using XDA App
I tested if I have this behavior using LTE only mode (dial **583 in Phone app) and indeed I do, so this furthers my belief that my issue is not due to something wrong in the hand-off between 4G/3G.
I found out the way to actually change the data modes and tested using EV-DO Rev. A instead of eHRPD (in conjunction with LTE) and also using just CDMA 1X (in conjunction with LTE, essentially disabling 3G), but my issue of dropping data exists. The 4G LTE icon is displayed the entire time when it happens, I just seem to lose connectivity (and all three of the tests in the Phone Info area fail) temporarily. For what it's worth, I'm not moving the phone around at all when this happens.
I think I would actually be more content if when the data connection stalled, my 4G LTE icon just disappeared or if it switched to 3G because then it would make more sense to me (that I may have lost connection to the 4G service and it's attempting to reconnect to either 3G or 4G), but as it stands, all I get is a constant 4G icon with intermittent dropouts. The switch to 3G/1X seems to be the more common issue among 4G smartphone owners, but my (and the reviewer at Anandtech's) issue seems to deal completely within the 4G network, and I've tried every leaked radio to no avail.
The regularity of the dropouts seems kind of random as well; I'm not sure how I can figure out the source of the issue. Does anyone know if there are some logs that I can look into to see if something is happening to my phone at the very instant that I'm having these stalls?
Of course, I'm not discounting the fact that it might completely be on the side of Verizon's network and/or my area in San Diego and has nothing to do with my phone, and I may in a minority of users that actually continuously uses the 4G enough to notice these dropouts, which on average happen once every half hour to hour or so. Sometimes I'm able to stream something for several hours without the stalls, and other times it'll happen frequently within a short time span.
I just got off the phone with tech support for the intermittent data drop problem. After confirming that I was on EE4, and that I had tried doing a factory reset, he is fedexing me a new sim card.
Really hope it works, I love the phone but losing data for 1-2 minutes at a time randomly is pretty lame. Especially since I switched to Verizon for their reputation as the better network.
Racer447 said:
I just got off the phone with tech support for the intermittent data drop problem. After confirming that I was on EE4, and that I had tried doing a factory reset, he is fedexing me a new sim card.
Really hope it works, I love the phone but losing data for 1-2 minutes at a time randomly is pretty lame. Especially since I switched to Verizon for their reputation as the better network.
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Is your problem the same as mine (data drops all while 4G icon is displayed) or is yours the more common 4G to 3G/1X transition or losing the 4G network icon data drop?
PeterDLai said:
Is your problem the same as mine (data drops all while 4G icon is displayed) or is yours the more common 4G to 3G/1X transition or losing the 4G network icon data drop?
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The data will stop. Then the 4g or 3g icon will disappear entirely for a minute. Then it will reconnect at either 4g,3g or 1x, I don't really see a clear pattern, it seems totally random to me.
Is there anyone who's reading this that regularly uses their 4G continuously (i.e. hours) for streaming web content (e.g. radio streams, live video streams, etc.)? If so, do you experience any occasional dropouts or is the 4G connection for you rock solid?
Racer447 said:
The data will stop. Then the 4g or 3g icon will disappear entirely for a minute. Then it will reconnect at either 4g,3g or 1x, I don't really see a clear pattern, it seems totally random to me.
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hey, I have exactly the same problem!
same here,lose 4g icon when i use either the mobile hotspot or the tethering option.longest i have been connected was about 15 minutes.
fender22 said:
same here,lose 4g icon when i use either the mobile hotspot or the tethering option.longest i have been connected was about 15 minutes.
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Tested on mine and same result.
Edit: Rebooted and it works fine been on it 20+ now, I'll be testing some more
A couple of days ago my SIM card crapped out.
Now that i have a new one my 4G signal has been more consistent and stronger than ever. I live in a fringe area and before the new SIM it would constantly switch between 4 and 3G. Now i go for hours on 4G and it even stays on 4G in places that it would always switch and stay on 3G.
Get a new SIM before getting a new phone.
Sent from my Samsung Droid Charge: Stock EE4
After reading this thread I'm considering switching to either the Thunderbolt or the Revolution, or something else when it comes out...
Anyway, I have experienced this same thing.
The only difference in my situation is that I'm trying to use my LTE internet as a dedicated connection. The setup I'm trying to do is plug my phone into my router and have the router distribute the verizon LTE internet through my apartment. My router currently has the latest version of tomato installed and I compiled my own RNDIS module (modified to work with the charge). Everything works for the first few minutes (15-20), then I notice the 4G icon "stall", then disappear, then reconnect. After the first disconnect and reconnect, the internet connection is very unstable and will disconnect every couple of minutes until I disable and re-enable the internet again... very frustrating.
In the interim, I've been using EasyTether and this works very well. I have streamed hours of 720P video and it works flawless; not one skip or reconnect.
This leads me to believe that it is either one of the following:
The kernel - I'm currently using the PBJT kernel found in the latest version of humble. I'm not sure if the stock rom will provide better stability.
The radio - I currently have the EE4 radio installed, but am very curious to know the stability of the GB radio updates (EP1f, etc.).
Any other ideas would be greatly appreciated!
Thanks!
I am currently on the TMO Stock rom but i do have S-off and rooted, I have noticed that at random times my signal will just drop and i will have an X where the bars are located meaning im not connected to any network. I am not sure if there is a setting that i am missing that cuts the connection after a certain amount of time or if there is a known issue with the Sensation, I normally just restart my phone and the problem is resolved for the time being
Mine does that too (XE), it regains signal after a while.
This has just started happening with me over the past week or 2 as well. I switched from ARHD to Elegancia ROM and it still seems to be happening. I'm going to try switching radios and see what happens
Probably a tower issue (not phone).
Sent from my Bricked Energy Sensation.
I had an HTC Desire and 3 weeks ago I switched to HTC One S from Orange Spain. I use the phone at the same places I used the Desire and the signal is much worst and I often loose reception signal totally for a few long minutes.
Also, even when I have strong signal in 3G or HDSPA, internet is slow or works by bursts (loading a web page it works fast then stops for a while then loads again).
Are there other people suffering this problem?
I have written to HTC on this problem and the chipping but they don't answer me.
see here: http://forum.xda-developers.com/showthread.php?t=1616350
and some more here: http://forum.xda-developers.com/showthread.php?t=1588345
Curious to see if anyone else has this same problem. I've looked around but can't find anyone that can replicate it.
Phone is running 4.0.4 with ATT's 2.20.502.7 710RD. Ever since I bought the phone, 4G connectivity has repeatedly been interrupted; all bars drop, service is gone, and it doesn't return for at least 30 seconds, if not a few minutes. I've been running the phone on a non-LTE sim card, so I assumed something in the network was causing a bug.
Behold, LTE. I got the LTE sim card, installed it, but still noticed the same pattern. If you look at the photo I've attached, it seems like the 4G connection gets disconnected every 15 minutes or so (red bars under "Mobile network signal"). It literally looks like there is a perfectly measured interval of time between the 4G disconnects. BUT, interesting thing you can see is that, during the time my HOX was connected to LTE, there wasn't a single hiccup. The entire green sector in the middle of the same line, "Mobile network signal," is from LTE. The left and right sides of the line, though, mark the 4G service area (my home), plagued with red marks of disappearing service.
AT&T says it has nothing to do with them; for once, I believe them. Does anyone have any advice or observations? The phone doesn't have insurance on it, so I may send it back to HTC and *hopefully* have them figure it out.
Cheers.