[Q] Proximity sensor not working - HTC Sensation

Let me explain my issue.
My proximity sensor stopped working (it would work occasionly) when running HyperNonSense ICS. I tried installing the DHD proximity sensor app, but that doesn't support the kernel. I have recently flashed virtious inqusition, and the sensor now will not work at all. I have tried the DHD app again, with the same issue, and I have tried pointing a camera at it whist calling voicemail, however there was no responce. I have also tried a proximity sensor app (http://goo.gl/TlTa8 and http://goo.gl/9gf4V) however both show no reading.
I guess I am going to have to send it in (I don't want to be without it!!!) Unless anyone has any suggestions.
EDIT: Sorry mod - didn't realise I was posting in general!

Bump
Sent from my GT-P1000 using XDA

I also bump this!!!
Proximity / light sensor also recently stopped working and the and I'm currently stock with s-on. I am probably just gonna send it in for repair.
Sent from my HTC Sensation 4G using XDA

Ok, restored back to stock (1.50) with ruu and the problem is still there.

brilldoctor said:
Ok, restored back to stock (1.50) with ruu and the problem is still there.
Click to expand...
Click to collapse
I believe this is a hardware issue as it is probably with mine.
Sent from my HTC Sensation 4G using XDA

According to the user manual, the proximity sensor is in the top left corner, under the glass of the screen, do you have a full size screen protector on, it could be blocking it.
John.

Tinderbox (UK) said:
According to the user manual, the proximity sensor is in the top left corner, under the glass of the screen, do you have a full size screen protector on, it could be blocking it.
John.
Click to expand...
Click to collapse
I always thought that the proximity sensor and the light sensor were in the same area, but regardless both of mine seems to be messed up. The led lights at the bottom of my phone don't even come on anymore. :-\
Sent from my HTC Sensation 4G using XDA

Same problem here.Any solutions so far?
If sending it back for a repair will fix it,that means there is actually a way to fix it,so why no one knows how to do it?
It`s a HTC secret or something?!

Mine just died today fully. Phone would turn on over the last couple of days then when it goes into stand by the screen would freeze. A pull of the battery and reboot would not get it to come back on. I then treid a couple of adb reboot commands and it got it back again.
Then today it just died. Not getting battery light or anything. All it will do is power on and vibrate then nothing. As I am custom rom I cant send it back or they will charge a fortune, so just bit the bullet and ordered a new one arriving on Saturday

Let me just clarify - I have no screen protector on - Just this case http://www.amazon.co.uk/gp/product/B005B3OEV2/ref=oh_o01_s00_i00_details - I have sent the phone in to carphone and will report when I get it back

GhostXSeries said:
Mine just died today fully. Phone would turn on over the last couple of days then when it goes into stand by the screen would freeze. A pull of the battery and reboot would not get it to come back on. I then treid a couple of adb reboot commands and it got it back again.
Then today it just died. Not getting battery light or anything. All it will do is power on and vibrate then nothing. As I am custom rom I cant send it back or they will charge a fortune, so just bit the bullet and ordered a new one arriving on Saturday
Click to expand...
Click to collapse
When you plug it in to your PC, is it coming up with QLOAD USB or something like that?
Also, try http://forum.xda-developers.com/showthread.php?t=1198585 (AT YOUR OWN RISK!!!)

Ok, just got it back from repair and its working fine (but they updated it so now I can't s off it)
Sent from my HTC Sensation Z710e using XDA

brilldoctor said:
Ok, just got it back from repair and its working fine (but they updated it so now I can't s off it)
Sent from my HTC Sensation Z710e using XDA
Click to expand...
Click to collapse
@brilldoctor: I have been struggling with this for WEEKS! It is NOT a hardware problem. It's an upgrade to ICS and get stuck with this **** problem! I tried other threads and nothing successful. My capacitive backlights for the touchpad under the LCD's dont work either WITHIN a ROM. In recovery they work fine. Another run-around was to Fix Permissions in Recovery also and then boot into the ROM and sometimes they all worked, sometimes they didn't. Another one was to SuperWipe and start from scratch down to the Radio flashing level.....same ****, lights, sensors don't work.
I'm still going crazy trying to figure it out as it is NOT a hardware problem!!!!!!

Hi guys! I'm having the same problem here, my proximity sensor is not working at all, I'm on Virtuous inquisition 4.0.2 and tried different kernels but nothing! I just wanna know if it is a hardware problem or something else??

Do you guys found a solution or an explanation to the problem? Or still using your sensation without the proximity sensor?
Sent from my Sensation using xda premium

Same thing with prox sensor here
Weird thing is that, when I take the flashlight and point it to the prox sensor (with light) andro sensor Anrdoid Sensor Box reports that proximity sensor is working (0.0 cm -> 3,5 cm).
That would definitely mean that it's a software, not a hardware problem.
Maybe some kind of calibration for proximity sensor would fix it, but I can't find one (there are for rezound and zte, but no for sensation (pyramid)).
How can I just disable it?

Arachnosoft said:
Do you guys found a solution or an explanation to the problem? Or still using your sensation without the proximity sensor?
Sent from my Sensation using xda premium
Click to expand...
Click to collapse
I ended up sending it in for repair, which fixed it

Arachnosoft said:
Do you guys found a solution or an explanation to the problem? Or still using your sensation without the proximity sensor?
Sent from my Sensation using xda premium
Click to expand...
Click to collapse
Its the update that brought these problems. I've helped many with this same problem.
When you boot your phone, cover the sensor with your thumb. That is all.
Sent from my Sensation using xda app-developers app

got same problem with elegancia .... no proximity and light sensor... sad , i tryed to serch every post in google... without luck.
Some1 got some ideas , exept send to warranty. So long i cant go without phone.
and wagedroid cover dont help :S huh , so unhappy :S

I have the same problem as all of you guys. I tried everything I found as a possible solution on the web, but none of them worked for me. The funny thing is, that they work sometimes, and sometimes don't work. But what I found out, is that they are not working when the battery charge is 30%-100%, and when gets less than 30%, they start working perfectly. I tested it for about a week, and it was the same everytime the charge was getting less that 30%. So may be some of the developers might know where this problem could be coming from, since on a low charge the sensors work just fine.
If it matters, I am using my stock battery, but it is the same with my other battery.
My current ROM is ViperS 1.6.3, Sense 4.1 from this thread: http://forum.xda-developers.com/showthread.php?t=1671547&highlight=vipers

Related

Temporary Touchscreen "dead" spots

I recently rooted my Inspire (2 days ago) and just today ive noticed that im getting dead spots on my touch screen. Its most noticeable when im typing something and one of the keys will hardly register. I will have to push multiple times, harder than I would normally have to for it to register. Rebooting the phone fixes the dead spot for a while, and then a new spot will have the same issue a little later. If anyone has any suggestions or and ideas on what could possibly be causing this I would really appreciate it.
What rom/kernel are you using? A lot of people were having that problem, including myself, and to my understanding it had something to do with the drivers. I believe Lee's latest kernel addresses this problem.
Sent from my Desire HD using XDA App
I've noticed this while using the CoreDroid ROM and the Gingerbread keyboard. I switched back to the HTC keyboard and deadspot is gone. So my guess is, its something with the GB keyboard.
Well I am using LeeDroid Rom. Does the regular rom itself not update the Kernel aswell?? Sorry if this is a dumb question, this was my first time rooting.
It's a well documented bug. It's hardware problems with inspires
Sent from my Inspire 4G using XDA Premium App
same here, using Coredroid V7(even before v7) and Lee Kernel 3.1.7 BFS.
same here.. its always the A and the O with almost every rom..
@OP:
This is a known touch screen drivers issue. Only way out is to press power for screen off, and then press again for screen on. I don't think any of our devs here can do anything about it (atleast I assume so, with no doubts about the abilities of our devs).
diablo009 said:
@OP:
This is a known touch screen drivers issue. Only way out is to press power for screen off, and then press again for screen on. I don't think any of our devs here can do anything about it (atleast I assume so, with no doubts about the abilities of our devs).
Click to expand...
Click to collapse
I have found that doing a screen rotation works too
chicobrown726 said:
I have found that doing a screen rotation works too
Click to expand...
Click to collapse
Great! I generally (close to 95%) have my screen rotation turned off, so didn't notice it. Thanks for the idea though.

[Q] Capacitive button / Proximity sensor Issue

Hello anyone
1st thread posted ever...utter noob needs help.
I have managed to root my Sensation and can now easily load custom ROMs.
But one thing I have noticed since I rooted my phone is that the screen will not turn black when I answer call and put the phone to my face. I think this is also connected to the fact the buttoms dont light up if I cover the sensor.
I have searched everywhere I can and cant find anything useful. I dont think it is a problem with the hardware as it was working before.
Hey Mr. Price, thanks for the text. what rom are u using?
well if it was working when it was stocked, have u tried to flash stock RUU
Hey man, cheers for all your help so far. Just found something odd. The home buttons do light up but only when I change the brightness of the screen (i changed it via power widget) they stay on until I press the power button, then back to square 1. Still no joy on the proximity sensor though. Do you have link on how to put everything back so I can start from scratch? Think I was on a different hboot but don't know if that makes any difference.
Sent from my HTC Sensation Z710e using xda premium
Chaaard said:
Hey man, cheers for all your help so far. Just found something odd. The home buttons do light up but only when I change the brightness of the screen (i changed it via power widget) they stay on until I press the power button, then back to square 1. Still no joy on the proximity sensor though. Do you have link on how to put everything back so I can start from scratch? Think I was on a different hboot but don't know if that makes any difference.
Sent from my HTC Sensation Z710e using xda premium
Click to expand...
Click to collapse
As i said, go to my Guide, in post 1, at the bottom of step 4 it tells u to flash ruu. with a link to it. just download it to your phone, connect your phone and run,

[Q] [Help] Touch Screen Unresponsive

After a few days on cm9 .. my touch screen become unresponsive.. at first it only take one time lock and unlocking it again to make it normal.. + another few day.. now it take many time to make it work.. after that i change back to ddkp3 with adipat kernel but the problem didnt go away fully it came back to 1 time lock back to fix the unresponsive.. i wipe cache/dalvik cache.. flash xxkp3>>ddkp still stay like that.. anyone else facing this?
there is also text of "safe mode" at the left bottom of the screen// fixed with switch on + volume up button
It seems like .. it happen when i reach deep sleep.. after it went to deep sleep and i want to use the phone this problem occur ..
any help?
Edit:
now i need to lock and lock again 3 time + before my touch screen become responsive
what Rom you use again? DDKP3?
i have tried .. ddkp1/2/3 .. xxkpe/q/u and one froyo firmwire.. it still is the same..
are my touch screen broke? .. but i can still use it after some unlocking ..
xepisode said:
i have tried .. ddkp1/2/3 .. xxkpe/q/u and one froyo firmwire.. it still is the same..
are my touch screen broke? .. but i can still use it after some unlocking ..
Click to expand...
Click to collapse
its a hardware problem..instead of playing doctor doctor with it..go to a service centr..if ur still inwarranty..if not..thn well god bless..
xepisode said:
After a few days on cm9 .. my touch screen become unresponsive.. at first it only take one time lock and unlocking it again to make it normal.. + another few day.. now it take many time to make it work.. after that i change back to ddkp3 with adipat kernel but the problem didnt go away fully it came back to 1 time lock back to fix the unresponsive.. i wipe cache/dalvik cache.. flash xxkp3>>ddkp still stay like that.. anyone else facing this?
there is also text of "safe mode" at the left bottom of the screen// fixed with switch on + volume up button
Click to expand...
Click to collapse
Hmmm... I am going through a similar problem... I've noticed that when this unresponsiveness occurs and I keep my phone for charging the touch becomes normal again. But as soon as I disconnect the problem comes back.
I had this issue before too. When I was on TheFrankestains miui v10.5... And now I am on RemICS v2.
I'll like to mention here that on v1 of RemICS I didn't face this issue. In v2 the developer did mention a change in the kernel.
Also another er thing with the unresponsiveness the bln is acting weird too. Now I don't know what to conclude from all this.
And ya when it had occurred before I did take it to the customer service. And all they did was remove my screen guard and reflash the stock. :what:
The problem disappeared that time but it has resurfaced again. :sly:
Sent from my GT-I9003 using XDA
ammar786 said:
And ya when it had occurred before I did take it to the customer service. And all they did was remove my screen guard and reflash the stock. :what:
The problem disappeared that time but it has resurfaced again. :sly:
Sent from my GT-I9003 using XDA
Click to expand...
Click to collapse
Even I'm facing this issue and thats the exact reason i'm not going to service center. I doubt its a H/W issue cause the screen does work! If it had been a H/W problem then the shouldnt have been any touch response!
Its might be similar to backlight issue but too bad we're facing it on stock aswell.
I had posted a logcat in the dev ICS thread but no response from anyone.
If there are more people facing this issue then please come forward.
I got only one phone. . And i cant use it.
exctngdude said:
Even I'm facing this issue and that's the exact reason i'm not going to service center. I doubt its a H/W issue cause the screen does work! If it had been a H/W problem then the shouldn't have been any touch response!
Click to expand...
Click to collapse
I'm on ICS Alpha V6 . I get this problem occasionally.
Problem occurs when i get a call and the touch becomes unresponsive. Not all the times but sometime. If i lock the screen and unlock it becomes proper. Sometimes it takes 2-3 locks and unlocks. Weird. Never had this problem in stock before .
Everytime this problem starts after a call. Happens on stock as well as custom Roms. Can't figure out if it's software or hardware problem. But the touch becomes normal when the phone's kept on charging.
Anyways going back to the customer service tomorrow. Will tell them to change the touch panel.
Sent from my GT-I9003 using XDA
Probably Hardware, i am using RemICS v2 and NOT experiencing this issue on both my device and my sister's device (tried the call thing too)
I advise you guys to go to the service center (without a screen protector) and with the stock rom (so they don't have to flash anything) so they see it live, and hence there's no point of flashing stock again (over stock lulz) they'll probably change the screen for you.
i have the same problem now.. i dunno if i will ever get this phone fixed. my warranty's expired for a month.
saywhatt said:
i have the same problem now.. i dunno if i will ever get this phone fixed. my warranty's expired for a month.
Click to expand...
Click to collapse
Well all of a sudden my screen is working now, touch wood.
I'm in Chennai right now. Was having the problem in goa. Don't know if the weather has made a difference.
Will find out when I get back to goa.
Btw, I had flashed UCv15 yesterday. So try flashing it and stay on it for a few days.
Sent from my GT-I9003 using xda premium
Need Help!!
im on stock ROM.. my touch screen is unresponsive after i unlock the screen..
sometimes i can press a few icons after unlock.. but most of the time i can press only once after i unlock the screen and then it does not respond... the soft buttons also do not work.. tried clearing cache, factory reset, flashed stock rom, etc....
P.S: the hardware buttons work fine!
Please Help!!!
malekts said:
Need Help!!
im on stock ROM.. my touch screen is unresponsive after i unlock the screen..
sometimes i can press a few icons after unlock.. but most of the time i can press only once after i unlock the screen and then it does not respond... the soft buttons also do not work.. tried clearing cache, factory reset, flashed stock rom, etc....
P.S: the hardware buttons work fine!
Please Help!!!
Click to expand...
Click to collapse
Everyone needs Help here dude...!!!
Same problem for everyone...
is it more likely to be a hardware issue??
It is a Hardware issue.
I gave my phone to the Service Centre yesterday. I called them today to check on the status. They said it's a hardware issue so they'll give it tomorrow. Let's hope for the best...
BTW I will get an extended warranty on the replaced part, won't I?
exctngdude said:
Well all of a sudden my screen is working now, touch wood.
I'm in Chennai right now. Was having the problem in goa. Don't know if the weather has made a difference.
Will find out when I get back to goa.
Btw, I had flashed UCv15 yesterday. So try flashing it and stay on it for a few days.
Sent from my GT-I9003 using xda premium
Click to expand...
Click to collapse
And the problem is back. Not entirely though.
After deep sleep if I unlock the phone, the touchscreen doesn't work. I have to lock and unlock to get it working.
After unlocking, once the display goes off, the menu and back keys stop working. Have to lock unlock again.
Had flashed cm9 stock kernel yesterday morning since gps isn't working for me in UCv15. Didn't face any problem yesterday after flashing stock kernel.
Sent from my GT-I9003 using xda premium
Got my phone back today. They replaced my touch panel. Everything fine for now.
Let's see if it really was the problem.
Back to ICS.
Sent from my GT-I9003 using XDA
A question I want to ask, do the ppl who got this problem use a back cover?
Sent from my GT-I9003 using XDA
by back cover you mean protective case? if so, yes i do!
and the touch panel means the digitizer right?

One X Touch issue

hii
im having issue in my htc onex .
at the bottom of the touch screen sometimes it doesnt response ...
and i saw many posted this issue on youtube with typical same spot
and sometimes i find the phone writing on its own ...
same like the one in this video
please check it and tell me
looks like it is acommon fault .
help plz
https://www.youtube.com/watch?v=1JEoEjpG0uo
Thanks
and if its a touch screen issue .. i need video about replacing the touch part only without the lcd
Thx alot
Couldn't play the video, but are you on an aosp ROM?
Sent from my Carbon-ize Evita using xda-developers app
My One X is doing the same thing except a little higher up. ( right above the second app row ) This happened after I got my screen replaced because it was cracked, the man insisted it was a internal issue, but my phone never did this before even when it was cracked. I payed around $200. I've tried, Factory restoring my phone and ect. I took it back to the man and he claimed he had changed the digitizer, but the phone still refuses to respond area.
.
In the attachments I blacked out where my screen doesn't respond to any touches..
i dont know
Herc08 said:
Couldn't play the video, but are you on an aosp ROM?
Sent from my Carbon-ize Evita using xda-developers app
Click to expand...
Click to collapse
i dont know im using the ROM that came with the phone AT&T version
so what you gonna do ?
Psychoactivee said:
My One X is doing the same thing except a little higher up. ( right above the second app row ) This happened after I got my screen replaced because it was cracked, the man insisted it was a internal issue, but my phone never did this before even when it was cracked. I payed around $200. I've tried, Factory restoring my phone and ect. I took it back to the man and he claimed he had changed the digitizer, but the phone still refuses to respond area.
.
In the attachments I blacked out where my screen doesn't respond to any touches..
Click to expand...
Click to collapse
so what you gonna do ?
promarko said:
i dont know im using the ROM that came with the phone AT&T version
Click to expand...
Click to collapse
If your phone is completely stock, you can try running an Ruu (rom update utility). It basically wipes everything and reinstalls everything as it was when you first bought it. But I wouldn't count on it fixing this as it seems to be a hardware issue. I am positive the person who replaced the screen replaced the digitizer too as they are firmly glued together and the cost of buying the screen without a digitizer is not worth the trouble of separating the screen from the digitizer.
Most likely the digitizer that is on there now is faulty.
Sent from my One X using xda app-developers app

Sensors Issue

Has anyone else experienced an issue with the sensors(gyroscope, accelerometer, compass, magnetic sensor) not working? The sensors will start working every now and then like once a month, for a couple of days. Has anyone else experienced this issue?
Sent from my One S using xda premium
What ROM are you using? Can you exclude that this is a software error?
Uwe303 said:
What ROM are you using? Can you exclude that this is a software error?
Click to expand...
Click to collapse
This problem has persisted on every Rom I have used, from Stock, to TrickDroid, to PACman. When I first installed PACman the problem went away for about a month, I thought it was gone for good. I think its a software error since it starts to work every now and then, but I don't really know.
dwarriors1987 said:
This problem has persisted on every Rom I have used, from Stock, to TrickDroid, to PACman. When I first installed PACman the problem went away for about a month, I thought it was gone for good. I think its a software error since it starts to work every now and then, but I don't really know.
Click to expand...
Click to collapse
Hmm interesting. Do you still have warranty ? Its a known One X problem so try the following:
- Calibrate your sensor in the settings (will not solve your problem i think)
- Reboot your phone and hold your Power+Volume Up Button at the same time (WHILE reboot,hold them down). Let it bootloop a few times. 4-5 times should be fine. Then release the power button but still hold down your Volume Up Button. Now let it boot. It works for some users without any real explanation.
Good luck
Uwe303 said:
Hmm interesting. Do you still have warranty ? Its a known One X problem so try the following:
- Calibrate your sensor in the settings (will not solve your problem i think)
- Reboot your phone and hold your Power+Volume Up Button at the same time (WHILE reboot,hold them down). Let it bootloop a few times. 4-5 times should be fine. Then release the power button but still hold down your Volume Up Button. Now let it boot. It works for some users without any real explanation.
Good luck
Click to expand...
Click to collapse
I don't think I have warranty---I never paid for it when I bought the phone. Yeah calibrating the sensor does nothing for me. I tried the second option but I'm not sure if i'm doing it right. The phone doesn't keep rebooting unless I let go of the power button after it turns off. And thanks for the help so far!
dwarriors1987 said:
I don't think I have warranty---I never paid for it when I bought the phone. Yeah calibrating the sensor does nothing for me. I tried the second option but I'm not sure if i'm doing it right. The phone doesn't keep rebooting unless I let go of the power button after it turns off. And thanks for the help so far!
Click to expand...
Click to collapse
You got 2 years warranty on every HTC phone (in Germany. But it has to be 1-2 years outside too). Me neither,i got it for free from a marketing research program and it was ok to send them a copy of my receipt. Anyways, i will help you tomorrow its late here.
Sent from my One S using xda premium
Thanks a lot! If this ends up not working out I guess I could just use the warranty
Try to boot in safe mode and then try to calibrate your sensor via settings. Completly shut down your phone and then push the power button until the screen turns on. When you see the HTC logo,hold down the Vol - button. You now should be in safe mode.
Uwe303 said:
Try to boot in safe mode and then try to calibrate your sensor via settings. Completly shut down your phone and then push the power button until the screen turns on. When you see the HTC logo,hold down the Vol - button. You now should be in safe mode.
Click to expand...
Click to collapse
I'm on PAC rom...I don't there is an option to calibrate the sensor, but I tried this while I was on stock and it didn't work.
Normally there has to be an option. Are you sure? Look under Display Settings. Try this out: Sensor Calibrator
Uwe303 said:
Normally there has to be an option. Are you sure? Look under Display Settings. Try this out: Sensor Calibrator
Click to expand...
Click to collapse
There would be an option but there isn't on the custom rom that I'm on. That app is for the Proximity Sensor...my proximity sensor works, what doesn't work is the gyroscope, accelerometer,compass, magnetic sensor, and orientation sensor. I think I'll just have to send it in and use the warranty.
Hmm that really doesnt sounds like a simple software error... Hope you still got warranty
Uwe303 said:
Hmm that really doesnt sounds like a simple software error... Hope you still got warranty
Click to expand...
Click to collapse
I guess I have HTC warranty cause I haven't had the phone for a year yet, the only problem is that I bought the phone online with T-mobile, I didn't get a receipt, so I don't have a proof of purchase. Thanks for the help!
it's a hardware issue guaranteed
dwarriors1987 said:
I guess I have HTC warranty cause I haven't had the phone for a year yet, the only problem is that I bought the phone online with T-mobile, I didn't get a receipt, so I don't have a proof of purchase. Thanks for the help!
Click to expand...
Click to collapse
I am sure you got an e-mail from them about your purchase. Or call them and ask if they can send you any proof of purchase. Good luck!

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