As I use Google Voice to communicate with my U.S. Family, I had the Google Voice Dialer app installed on my Galaxy Nexus as I have been using it successfully since last summer (Motorola Spice before GN). Anytime I click on a U.S. Contact to call from my Contacts list, the app would intercept this request and auto send the info to Google Voice in which my phone would ring seconds later and place the outgoing call to my contact.
This for some reason has stopped when I tried to call my brother this morning. The app did intercept the request as it displayed that the details where being sent to Google Voice, but my phone didn't ring. I went on Google Voice site to verify that Google Voice was properly set to forward to my FreePhone by default (FreePhoneLine is set to forward to my cell #). I even tested from the website to have it call a number and seconds later my phone rang which placed the outgoing call successfully.
I went into the Google Voice Dialer app to delete my Gmail settings. Closed reopened, signed back in. From my phone contacts, clicked my Brother to call. It displays that the info is being sent to Google Voice, but again, my phone doesn't ring.
This time I decide to uninstall app and redownload from the market. After uninstalling, I no longer see the Google Voice Dialer app available to download from the Market. I even went through some third party site to download it which actually then sent me back to the market, this time the app showed up in the Market. I click Install, but this message comes up:
Error
The download of "Google Voice Dialer" was declined because it was removed from Android Market.
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Anyone know why this is? Or if is there a replacement app that can do the same job?
djino
I have used Google Voice for my voicemail since the G1 so I know how all of this works generally. On the Nexus 5 if I select google voice for voicemail it still goes to the tmobile voicemail. I've enabled visual voicemail through customer service, cleared cache/data on the google voice app and restated the app. Does anyone else use their normal T-Mobile number with google voice? I have done this like I said since the G1, even on verizon where they say it didn't work, it did, it would throw up a warning saying it wouldn't work, but it worked just fine. The nagging voicemails I get from robot calls and others are a huge nuisance and google voice always fixed that. I've found tons of posts related to other things similar to my problem, but not this one specifically. The best I can come up with is it's related to the new dialer in kit kat. I've searched my best on these forums so I apologize if it's already been solved, I just really want this to work and tmob, nor nexus support are of any help.
Log in to your Google voice account on a pc. Go to your settings. Deactivate your Google voice mail. Follow directions to dial on your phone. Then activate your Google voice mail. Follow directions to dial in your phone. Go to your call settings on your phone. Go to call forwarding and make sure the last 3 entries are set to your Google voice mail #.
Sent from my Nexus 7 using XDA Premium 4 mobile app
I noticed I hadn't gotten any Google Voice/Hangout notifications of voice mails. I reset my Google Voice (deactivated/reactivated) to no avail. However, once I deactivated Advanced Calling (Settings...Wireless and Networks), and reset Google Voice, it's working again. Anyone else experience similar/same?
Yeah, I did a search and saw others with Verizon phones and advanced calling that were having this issue. It looks like if you have advanced calling, you can't use google voice.
Don't know if there is any solution yet.
On edit, this link provides a possible fix:
http://forum.xda-developers.com/droid-turbo/general/fix-google-voice-forwarding-advanced-t2980980
I've had no problems with Google Voice and Hangouts, both with VoLTE enabled and disabled, and on my S6 and G3. I don't use VoIP for calls via Hangouts though, it rings my actual cell number that I have set to forward to with Google Voice.
Working extremely perfect. No issues.
chris mackenzy said:
Working extremely perfect. No issues.
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Well, I must be doing something extremely wrong. I tried again, same result. I have to turn off HD calls, and then reset Google Voice. If anyone has more suggestions, I'd love to hear them.
I'm having no problems with Google voice but having said that I'm using mine on Cricket. Are you using Hangouts for your GV messages? I had nothing but problems getting notifications for GV on it so I switched back to the old GV app.
jimbobtexas said:
I noticed I hadn't gotten any Google Voice/Hangout notifications of voice mails. I reset my Google Voice (deactivated/reactivated) to no avail. However, once I deactivated Advanced Calling (Settings...Wireless and Networks), and reset Google Voice, it's working again. Anyone else experience similar/same?
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i had the same issue and turning off Advanced calling seems to have fixed it as well. thanks!
alnova1 said:
I'm having no problems with Google voice but having said that I'm using mine on Cricket. Are you using Hangouts for your GV messages? I had nothing but problems getting notifications for GV on it so I switched back to the old GV app.
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Yeah, I'm using Hangouts now without issue. I did install Google Voice, because I think that's still required for everything to wire up right. I just turned off the HD calling all together. Not worth my while, at least for now.
So, I tried some of the fixes suggested on this forum and they haven't taken yet. Disabling HD Voice works but causes other problems I'll describe below. With HD Voice active, I tried uninstalling GVoice app and removing my number altogether, then adding it all back again as if for the first time. That did not work. I tried twice. All voicemail still gets routed into my Verizon voicemail.
Spent a good hour on the phone with Verizon customer support and elevated to L2 technician. TLDR: There appears to be a conflict based on how Verizon has chosen to employ the HD Voice function. Right now, I'm forced to either have Google Voice active on my mobile phone OR retain the ability to use data and voice at the same time, but I can't have both.
I just activated my Verizon 64GB Samsung Galaxy S6 two days ago. Today, I noticed I had a Verizon voicemail message for the first time in years. I have been using Google Voice(mail) for as long as I can remember. Concerned why voicemail was skipping my GVoice, I soon discovered that others had noted that turning off the HD Voice option fixed the problem. Sure enough, it did. I thought I was good to go.
Until, the next time I made a call, I noted that my 4G immediately turned into a greyed out 1x and any attempt to use other functions of my phone while on the call were met with a warning that said I can't make calls and use data services at the same time. That was news to me, since that has never been an issue before. Surely my GS6 is not less capable than the GS3 it just replaced in this area.
This took me to Verizon customer support, which to its credit, hung in with me the entire way in troubleshooting this. We confirmed the relationship between GVoice and their Advanced Calling service (HD Voice). And we confirmed that by turning the service back on, my ability to use data while on a call would be restored. We could not determine anything in Verizon's playbook that would allow the two to co-exist. The L2 engineer confirmed that Verizon designed its build so that the only way Data and Voice could flow simultaneously is with HD Voice activated and selected. Verizon customer service was left to advise me to choose between GVoice or dual Voice/Data based on which was more important, and maybe Google will update Google Voice in the future to fix the problem. I found that last part somewhat funny, since I don't think this is Google's problem to fix since this appears to be a Verizon specific problem and I have never had a phone that hasn't worked perfectly with GVoice. Oh, and it's not like Google is pushing out patches to Voice with any intentionality either.
I joined the forums specifically to post this in the hope it helps someone else and sparks other ideas how to beat this. This appears to be a recently discovered phenomenon. Also, since the GS6 is still relatively new, maybe this will help to raise awareness and provoke a patch. Who knows.
Anyone encounter other ideas for getting Voice to regain prime position again?
FractalK said:
So, I tried some of the fixes suggested on this forum and they haven't taken yet. Disabling HD Voice works but causes other problems I'll describe below. With HD Voice active, I tried uninstalling GVoice app and removing my number altogether, then adding it all back again as if for the first time. That did not work. I tried twice. All voicemail still gets routed into my Verizon voicemail.
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Finally got this to work by ensuring to clear app data before uninstalling an making sure not to prematurely hang up on Google voice as it reinstated the call forwarding on my new mobile phone. With this fixed e now have a work-around for using Google voice while still maintaining advanced calling features.
FractalK said:
Finally got this to work by ensuring to clear app data before uninstalling an making sure not to prematurely hang up on Google voice as it reinstated the call forwarding on my new mobile phone. With this fixed e now have a work-around for using Google voice while still maintaining advanced calling features.
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I can confirm this process works. I turned on HD calling. In Application Management, I cleared cache and data on the Google Voice app, then uninstalled it. I then went to my computer and deactivated Google Voice mail. I then reinstalled Google Voice on my phone, and stepped through the configuration (Verizon doesn't support it directly, so you'll see that boogie-woogie - just take the defaults and move through it). I then went back to the PC and enabled Google Voice, and let the lady finish and hang up on me. Subsequent tests confirmed that I have Google Voice mail now, while HD calling is active.
jimbobtexas said:
I can confirm this process works. I turned on HD calling. In Application Management, I cleared cache and data on the Google Voice app, then uninstalled it. I then went to my computer and deactivated Google Voice mail. I then reinstalled Google Voice on my phone, and stepped through the configuration (Verizon doesn't support it directly, so you'll see that boogie-woogie - just take the defaults and move through it). I then went back to the PC and enabled Google Voice, and let the lady finish and hang up on me. Subsequent tests confirmed that I have Google Voice mail now, while HD calling is active.
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I followed your steps exactly and from what I can tell everything is working properly on mine as well. THANK YOU!!
Fixed
I only have hangouts installed, I don't use the Google Voice app anymore. After I enabled advanced calling, apparently my VM forwarding also stopped.
All I had to do to fix it was re-enable the call fowarding options, and I'm back in business.
*71[Your Google Voice number]
*90[Your Google Voice number]
*92[Your Google Voice number]
The key to the whole thing is to let the call forwarding calls fully finish and hang up on you. If you hang up, they won't complete.
Didn't have to do anything on my S6 besides going through the prompts again and letting them finish. The whole uninstall/reinstall thing may be overkill.
mustangz5 said:
All I had to do to fix it was re-enable the call fowarding options, and I'm back in business.
*71[Your Google Voice number]
*90[Your Google Voice number]
*92[Your Google Voice number]
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Still not working....
Unfortunately I still can't get it working on my s6. It works if a person calls my "google voice" number. However, if they call my "verizon" phone number it just will not go to voicemail...it rings and rings. Call forwarding is on, i've done all the steps. Any one else having this problem?
Yeah same here at least visual voice mail is free now
Sent from my SM-G920V using XDA Free mobile app
golfprorm said:
The key to the whole thing is to let the call forwarding calls fully finish and hang up on you. If you hang up, they won't complete.
Didn't have to do anything on my S6 besides going through the prompts again and letting them finish. The whole uninstall/reinstall thing may be overkill.
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I wonder why it worked so easily for you.
I've tried letting it hang up on me for all 3 numbers (*71, *90, *92), but it seems to refuse to work. I'll have to try the uninstall/reinstall stuff later and see if that triggers it for me.
Not working....
For those of us still having problems....I created a post on verizon's S6 community support site as well....
https://community.verizonwireless.com/thread/858976
ajbang said:
For those of us still having problems....I created a post on verizon's S6 community support site as well....
https://community.verizonwireless.com/thread/858976
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Hopefully Verizon will figure this out quickly.
Now I can't get google voice to work even with advanced calling disabled. I have it entirely set to off in settings, called all 3 numbers to setup the forward (and let them hangup on me), yet when I call my number, I get a Verizon message about needing to enter the phone number of the mailbox you're trying to leave a voicemail for...
Any ideas?
*71[Your Google Voice number]
*90[Your Google Voice number]
*92[Your Google Voice number]
Tried these to use google voice mail on my verizon S6 but no luck. When I call my number it just rings forever.
I've tried deactivating, activating, using the app, etc. No luck.
exzacklyright said:
Any ideas?
*71[Your Google Voice number]
*90[Your Google Voice number]
*92[Your Google Voice number]
Tried these to use google voice mail on my verizon S6 but no luck. When I call my number it just rings forever.
I've tried deactivating, activating, using the app, etc. No luck.
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Tried *72[Your Google Voice number]?
You need to go to Google voice on a desktop and reset it, it will give you a different number than your current number to forward the calls to, I had to do this, but it does work.
kilroy1stcav said:
You need to go to Google voice on a desktop and reset it, it will give you a different number than your current number to forward the calls to, I had to do this, but it does work.
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You got this to work WITH advanced calling on?
Activating advanced caking is what screwed up Google voice for me, after I activated advanced calling I did the above step and got Google voice working again, my phone says advanced calling is active but I've yet been able to use it, since both people have to have it activated, so I'm not sure if it actually works!
kilroy1stcav said:
Activating advanced caking is what screwed up Google voice for me, after I activated advanced calling I did the above step and got Google voice working again, my phone says advanced calling is active but I've yet been able to use it, since both people have to have it activated, so I'm not sure if it actually works!
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How exactly did you reset google voice on a computer? I hit deactivate and then tried to reactivate it and it gave me the same number as my google voice number to forward calls to.
Hi Everyone,
Sorry if similar has been posted, I tried doing a search but I was not able to find anything for this.
So far I am loving my new watch. I have been doing a bit of playing around with it and the most recent thing I have been working on is getting google voice to be used for voicemail.
So I am newish to google voice and have not been using it for voicemail or anything until now, but I figure now I have two numbers and two voicemails and combining them to one would be great.
So I have configured my cellphone number and watch number with google voice. I have setup my google voice number to be the number that is forwarded to for voicemail for both my phone and watch. So far, initial testing seems to be going great except for one minor thing. On my watch, if I do a reboot it changes the default voicemail number that I would use to call my voicemail on the watch from my google voice number back to the default T-Mobile number. This is just a minor inconvenience as I could just setup a separate contact to be able to call the google voice number. I just like to be able to just tell it to dial voicemail though.
Has anyone else done anything similar yet, if so are you seeing the same issue. I am thinking that the watch has an issue with saving some default things as I have had it wipe out watch settings and stuff as well.
Thanks
I too am interested in this kind of setup. Been using Google Voice as my default VM for my cell. Can't get it to stick once I set it up on my Gear S2 and it reoots.
chibluboy said:
I too am interested in this kind of setup. Been using Google Voice as my default VM for my cell. Can't get it to stick once I set it up on my Gear S2 and it reoots.
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Is your problem the same as mine where the default number that the watch is using to call out to check voicemail is going back to the default? Or is your actual number for people calling in to the watch and it going to voicemail being reset?
So the google voice voicemail seems to work great for watch and for phone. The issue with the number clearing out on the watch after a reboot really isn't a big headache as I don't power off the watch often so far.
One of the things I was thinking to try was to change the default number on my phone that is associated with the 1 key for voicemail to my google voice number and see if that would sync it over to the watch that way. I am trying to figure out how to change the default number associated to my voicemail though.
I have a Note 5 on T-Mobile and the voicemail settings is grayed out. I have read that I can root the device and then it would give me access to system files which I could then modify to be able to access the voicemail settings. I was hoping to do this without having to do a root on the phone. Has anyone else ran into this issue and is there any resolution for it without a root?
Thanks
rgburress said:
So the google voice voicemail seems to work great for watch and for phone. The issue with the number clearing out on the watch after a reboot really isn't a big headache as I don't power off the watch often so far.
One of the things I was thinking to try was to change the default number on my phone that is associated with the 1 key for voicemail to my google voice number and see if that would sync it over to the watch that way. I am trying to figure out how to change the default number associated to my voicemail though.
I have a Note 5 on T-Mobile and the voicemail settings is grayed out. I have read that I can root the device and then it would give me access to system files which I could then modify to be able to access the voicemail settings. I was hoping to do this without having to do a root on the phone. Has anyone else ran into this issue and is there any resolution for it without a root?
Thanks
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I went through the step by step process directly on the Google Voice website for adding a new # to my google voice account. Once your watch has been successfully added, GV will give you the ** (GV phone number) # sequence to dial in through your watch to permanently activate GV as your default voice mail. I have since rebooted my S2 several times and every single time my voicemail is set to Google Voice.
chibluboy said:
I went through the step by step process directly on the Google Voice website for adding a new # to my google voice account. Once your watch has been successfully added, GV will give you the ** (GV phone number) # sequence to dial in through your watch to permanently activate GV as your default voice mail. I have since rebooted my S2 several times and every single time my voicemail is set to Google Voice.
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Click to collapse
I followed the same instructions as well. For me it works to update the voicemail so when that phone rings the google voice voicemail is the one that the caller is directed to.
But if I go into the settings there is a number to use for voicemail, That doesn't update when I use the google voice instructions. So I manully change it to my google voice number, after a reboot it clears back to the default T-Mobile number.
So I noticed a bit of an issue today with using google voice as my voicemail for the watch and phone. Was wondering if anyone has any ideas on a work around.
So basically I have my phone and watch setup with the forwarding to go to my google voice number for voicemail only.The problem I am having is that when I lose the bluetooth connection to the watch, the call forwarding sends calls from the phone to the watch. When the bluetooth connection is established again, the call forwarding disables and it sets my call forwarding number on the phone back to the default t mobile number and not my google voice number. So then I have to dial the forwarding number again to setup the forwarding to google voice every time my phone connects remotely to my watch.
A couple of thoughts on it but I am not sure if any are possible.
The ideal situation would be if I could just change the default number away from t mobile's default and have it be my google voice number, so if it resets then it would reset back to google voice number. Anyone know if this can be done if I root the note?
The other thought would be some kind of program that would run that anytime the watch first establishes bluetooth connection to the phone, the phone will auto dial the number that does the call forwarding to my google voice number, this would allow it to fix itself each time it established.
Anyone have any ideas?
Thanks
rgburress said:
So I noticed a bit of an issue today with using google voice as my voicemail for the watch and phone. Was wondering if anyone has any ideas on a work around.
So basically I have my phone and watch setup with the forwarding to go to my google voice number for voicemail only.The problem I am having is that when I lose the bluetooth connection to the watch, the call forwarding sends calls from the phone to the watch. When the bluetooth connection is established again, the call forwarding disables and it sets my call forwarding number on the phone back to the default t mobile number and not my google voice number. So then I have to dial the forwarding number again to setup the forwarding to google voice every time my phone connects remotely to my watch.
A couple of thoughts on it but I am not sure if any are possible.
The ideal situation would be if I could just change the default number away from t mobile's default and have it be my google voice number, so if it resets then it would reset back to google voice number. Anyone know if this can be done if I root the note?
The other thought would be some kind of program that would run that anytime the watch first establishes bluetooth connection to the phone, the phone will auto dial the number that does the call forwarding to my google voice number, this would allow it to fix itself each time it established.
Anyone have any ideas?
Thanks
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Did you ever find a solution to this? I just got Gear s3 and in the same boat. When I establish connection to watch again the phone defaults to t-mobile voicemail number and not my GV one.