[Q] unable to send/recieve mms pics (samsung focus) - General Questions and Answers

I hope i am posting in the correct area, and if I am not, i apologize.
I am a bit of a Neanderthal when it comes to mobile devices and tech.
But i digress.
Here is my problem:
i have a Samsung Focus windows 7 phone that has been unlocked.
i currently have service with a local wireless company (west central wireless) and not with att+t.
i have all functionality on my Focus with one exception:
i cannot send or receive mms pics at all.
i have attempted to run the chevron wp7 unlock with the assumption that my Focus was not unlocked to no avail.
I have tried and followed every forum and solution i can find with no luck.
This problem has plagued me now for almost a year plus and i wanted to take one more crack at it before i hurl this phone out a seven story window.
If anyone can help it would be greatly appreciated!!

probably an APN issue. Usually you need a separate APN to properly receive MMS. Look online for APN settings for the carrier you're using.

Related

WP7 on Giffgaff

Hi everyone, I have a HD2 running Windows Phone 7 but I am having problems and I want to check with anyone on Giffgaff if they have the same problems.
I have my phone setup correctly and all the bars have been lifted by Giffgaff, my email works, I can watch Youtube fine and I can surf without fine and I can remote desktop to servers at work.
But the problem I have is I cant use XBox live and I cant download anything from the marketplace (I can browse the marketplace fine) I just get the dots across the top of the screen then after a minute or two it says there is a problem and to try later.
If I connect via WiFi then everything is fine and if I pop in my old Orange sim card and configure accordingly that works also. So I know there is nothing wrong my my Live account or my phone its something to do with Giffgaff.
So does anyone here have a WP7 phone on Giffgaff? does everything work for you?? I have tried on the Giffgaff forums but no luck. You guys are my last hope.
Thanks in advance.
Hi mate,
I have an Omnia 7 with a GiffGaff SIM in the phone and its running fine. Not sure why it wouldn't work on your considering you've got browsing and youtube working.
Anything you need me to check, give us a shout.
Cheers
Jas
Thanks Jazzyuk, did yours work straight off? did you have to configure Giffgaff manually and did you have to get anything changed on your account?
I ask because at first I could not access the marketplace at all and when Giffgaff lifted the adult bar I can browse the marketplace but not purchase anything. XBox live has never worked for me.
Thanks again.
Hi mate,
I didn't have to do anything related to my account. I got the giffgaff sim on Wednesday, put it in my phone, setup the APN details on the phone and it worked from there. Didn't have to do anything else.
Sorry not much help other than that...
Jas
Ok thanks for your help
you have to activate your phone
wp7 licence is bounded to the device. hd2 wp7 emulates hd7. you have to call microsoft to get it activated. live services needs this activation. it does not have anything to do with your sim.
its a port and basically you are using illegal copy of wp7. you need to call microsoft to activate the phone. how to do this? use the search button or just browse the hd2 wp7 forum.
p/s: in my country, calling to activate will not work anymore because they are asking you to bring your phone over - so no dice there.
I have activated with Microsoft (twice I did not keep the code first time) and as mentioned via WiFi or Orange everything is fine and tried with different roms which is why I was looking at my operator as I have eliminated practically everything else.
But thanks anyway
Just in case anyone else is following this thread, I flashed one of the new NoDo HD2 roms and everything works
Thanks for everyone who helped.
dr_strangetrick said:
Hi everyone, I have a HD2 running Windows Phone 7 but I am having problems and I want to check with anyone on Giffgaff if they have the same problems.
I have my phone setup correctly and all the bars have been lifted by Giffgaff, my email works, I can watch Youtube fine and I can surf without fine and I can remote desktop to servers at work.
But the problem I have is I cant use XBox live and I cant download anything from the marketplace (I can browse the marketplace fine) I just get the dots across the top of the screen then after a minute or two it says there is a problem and to try later.
If I connect via WiFi then everything is fine and if I pop in my old Orange sim card and configure accordingly that works also. So I know there is nothing wrong my my Live account or my phone its something to do with Giffgaff.
So does anyone here have a WP7 phone on Giffgaff? does everything work for you?? I have tried on the Giffgaff forums but no luck. You guys are my last hope.
Thanks in advance.
Click to expand...
Click to collapse
+1
Exactly the same issue with HTC Titan.
Mine is Windows 7.5 7740/7720 the recent update that we had yesterday.
---------- Post added at 08:35 PM ---------- Previous post was at 07:55 PM ----------
Here I found the solution: http://www.microsoft.com/windowsphone/en-gb/howto/wp7/apps/download-apps-and-games-faq.aspx
I hope it will help future WP7.5 users and giffgaffers!
Add the apn settings manually, that worked for me
Copied from the GiffGaff pages...
Connection Name: giffgaff - GPRS
APN - Access Point Name: giffgaff.com
Proxy Server Address: 193.113.200.195
Proxy Port:8080
Login - Username: giffgaff
Password: password
MCC: 234
MNC: 10
Open settings, mobile network then add apn and fill in what you can, also make sure the adult bar has been removed from your account.
Same problem here, new to GiffGaff and can't download any apps. Can browse to them but just hangs installing.
Only thing I haven't done yet is remove the adult bar as the web page doesn't appear to be working.
What is ''Giffgaff'' ?
Giffgaff is a new mobile operator in the UK (check my sig)
Get the adult bar removed and make sure you have the apn settings correct
kaka_mara said:
What is ''Giffgaff'' ?
Click to expand...
Click to collapse
GiffGaff is one of the UK's newest and best sounding PAYG network around. However, it isn't worth anyones time or money. The service is constantly messing up, I have had several weekends over the 9 months with them were I couldn't call in or out and couldn't send receive text messages, I get text messages coming through at random hours, literally days after they were sent. My girlfriend is on it too, we once tried to make a call from my phone to hers in the same room and it kept going to her answer phone. '3' offer essentially the same thing as their £10 deal for £15, and I was more than happy to fork over an extra £5 a month for a network that worked properly.
GiffGaff is good for kids, but for an adult who uses it as a business number also? Not in the slightest. Their customer service consists of a forum (one of the reasons they can be cheaper) where people spam you with the same reply and tell you that you are wrong because theirs is working fine ¬¬ it was one massive nightmare. I'd strongly suggest everyone stays away from their crap.
Not wanting to take away from Siksik6 problem but here's my twopece worth.
Ive been on Orange, Vodaphone, O2 and Virgin mobile and out of all of them Giffgaff has worked the best.
I had no connectivity one weekend in November last year but that transpired to be an O2 issue and it was just data only. Calls and txt were fine and the few times I have used the forums for help I have always got help from other members.
I personally would recommend Giffgaff to anyone
dr_strangetrick said:
Not wanting to take away from Siksik6 problem but here's my twopece worth.
Ive been on Orange, Vodaphone, O2 and Virgin mobile and out of all of them Giffgaff has worked the best.
I had no connectivity one weekend in November last year but that transpired to be an O2 issue and it was just data only. Calls and txt were fine and the few times I have used the forums for help I have always got help from other members.
I personally would recommend Giffgaff to anyone
Click to expand...
Click to collapse
This is the problem with the network.
People are so quick to get £5 through a refferal sim (they pay you through paypal to tell other it is a good network and get them to order a sim from your link) that they are willing to pretend it's "better" than any other network. I'd believe you if you said it was a good network, but better? in what ways? the 3G isn't even as fast as O2's!
I seriously suggest everyone go take a long at the mess of a 'customer service' forum there before even considering going there (every single thread is a mess of 20 things saying the same thing, people telling new members they are wrong and that the service isn't bad and is 98% total illiterate gibberish)
You know what a proper mobile networks forum has? Hardly anything because they don't constantly have problems from everything from sign up to complete phone blackouts.
And yes, sorry to steal the thread, but people shouldn't believe it is good. £5 more on any other network for the same deal will seriously do you more good. If you have problems you press a button and sort it out.

Strange APN [email protected]

Hi all
As a T-mobile UK customer I have been finding that I lose internet on my phone every 6 or 7 days, typically lasting for about 6 hours.
During my last converstaion with support I mentioned that i had the following in the APN settings
[email protected]
They seem to think that it might be a Tmobile USA profile and hence the problem (how the wrong APN could work for 95% of the time is beyond me).
I did take the handset to the USA last year but did not have data roaming turned on. Does anyone know how i ended up with the wrong APN? A quick google search returns no results for the APN listed...
I have since manually changed the APN and things seem ok (for now).
imaginarynumber said:
Hi all
As a T-mobile UK customer I have been finding that I lose internet on my phone every 6 or 7 days, typically lasting for about 6 hours.
During my last converstaion with support I mentioned that i had the following in the APN settings
[email protected]
They seem to think that it might be a Tmobile USA profile and hence the problem (how the wrong APN could work for 95% of the time is beyond me).
I did take the handset to the USA last year but did not have data roaming turned on. Does anyone know how i ended up with the wrong APN? A quick google search returns no results for the APN listed...
I have since manually changed the APN and things seem ok (for now).
Click to expand...
Click to collapse
Whoops.... I have just found out where the the APN settings came from.
In an attempt to get my MMS working I just ran the HTC Connection Manager. For the first time in 1.5 years my MMS is working but I have noticed that my new APN settings say [email protected]
So it seems that HTC use APNs that T-mobile UK are not familiar with? Annoyingly I have no way of viewing the new APN or editing it
Does anyone know which settings the HTC connection manager uses? I am concerned that although MMS is working, if my internet connection goes down again, the UK helpdesk might just shrug their shoulders and pass the buck to HTC, who in turn will pass it back
Ok so I spoke to HTC UK today, they told that they have no way of finding out what APN their app uses, they suggested that I use the generic T-mobile APN that they have on their system, which I did and the MMS stopped working again.... so I ran their app and alll is fine again (for now).
I guess that I will have to try to email HTC. It is rather annoying that MS decided that customers shouldn't be allowed to see existing APNs.
I do have a dev account, tbh I only subscribed so that I could get mango early, if that means that I can sideload something that will show me the APN in use then please feel free to point me in the right direction.
Cheers

Accessing Verizon HTC 8x windows backend

I have a problem that I need to know if anyone has an answer for.... I have a Verizon HTC Windows 8x that is unlocked and running on T mobile. I purchased this phone thinking it was fully functional on craigslist. I found out that once you unlock this verizon version phone, it removes the apn mms settings (Cannot send or receive picture messaging), your reception will on go to E or G and not 3G or $G, and you cannot access the internet share options.
I am looking for a way to access the back end and turn these features back on in this phone????
Malcolm
Thank you in advance...
COMPUTED RESOURCES said:
I have a problem that I need to know if anyone has an answer for.... I have a Verizon HTC Windows 8x that is unlocked and running on T mobile. I purchased this phone thinking it was fully functional on craigslist. I found out that once you unlock this verizon version phone, it removes the apn mms settings (Cannot send or receive picture messaging), your reception will on go to E or G and not 3G or $G, and you cannot access the internet share options.
I am looking for a way to access the back end and turn these features back on in this phone????
Malcolm
Thank you in advance...
Click to expand...
Click to collapse
hello
there is no such thing as a backend on this mobile platform
most of this stuff is controlled by the registry
the only limitations known for this device are related to the evdo services on it, impact directly on internet sharing, sms sending
as far for 3G / H+ it should work but it will never activate LTE on standard UMTS Services
also please check for workaround regarding sms and the other "painpoints"
regards

[Completed] [Q] A T&T Lg G2 &Samsung S5 both unlocked, no Telephone nor text

I have bought two phones from the same person with the same story for both phones; The story goes that ATT could not provide good reception at his home with these phones and replaced them with new ones. He sold me the old ones. Neither are on the blacklist, and now both are unlocked. Neither telephone not texting work on Tmobile, However, both work on Att at Att regional fix it place. T-mobilre states that it is an issue with Att, LG states that the phones are fine.
I recieve these error messages:
LG G2...Upon entering 2945#*800# gets a 5 option menu for sim unlocking, all of which return the message "Your phone is not persaonalized"
.....3845#*800#accesses the hidden menu. yielding: firmware 4.2.2, APN Delete states that there is nothing to delete, RMnet auto connect Mode is Off; RF call info yields calibration status OK; Call Test, Auto call test yields Not implementation: Modem Settings, LTE Band Selection lists Bands 1-5,7,8,17,and 20. All of which when checked result in FAIL.
In Modem Settings, In LTE-A CA setting, There are 3 "buttons" titledCA Enable / SupportedBandO?(it runs off the line) listing all-enable,Pcell B4 Scell B17, and Pcell B2 Scell B17,Pcell B177 Scell B2, and the other two "buttons" CA Disable / Rel. 10, and Rel. 9. For whatever that means.?
I ran a bug report that resulted in a 1,457 page document(5.9mb), not attached, as it is way too big. If you were to run a word search on telephony, it might tell someone more knowledgeable than me what is wrong with this phone. If you need to see it I will post it to box and give you access to it. If there is any more information that is needed, I will gladly provide it.
I've read this forum for about a month on this issue, and am probably stumped because I am beyond my level of understanding here.
Whatever suggestions you have would be appreciated.
PS, the phones work in every other way that we have tried.
Thanks, Woody3
Please Review Att to Tmobile lg g2
Understand that Phone may or may not be unlocked. But you need correct APNs to make Data and MMS Work. You need SIM unlocked to get a Signal with T-Mo Sim. Same with your other phone the S5. Please review SM-G900T on AT&T MMS problem
Please post on the respective threads if you continue to have issues.
Perseus71 said:
Please Review Att to Tmobile lg g2
Understand that Phone may or may not be unlocked. But you need correct APNs to make Data and MMS Work. You need SIM unlocked to get a Signal with T-Mo Sim. Same with your other phone the S5. Please review SM-G900T on AT&T MMS problem
Please post on the respective threads if you continue to have issues.
Click to expand...
Click to collapse
Thanks, I tried to set up the APN again, but still get kicked back to the mobile network folder when it tries to connect automatically...I can not connect to the network, it doesn't get that far, it keeps putting me back two folders back.. If this is the wrong thread, Please direct me to the correct one. I read the thread that you referenced above, but my phone won't get that far in the process, and therefore that thread does not go deep enough. Am I missing siomething else?
I will check on the Sim unlocked issue, mine would be locked.
Thanks for your time.
Woody3
Please post in the Forum T-Mobile Galaxy S 5 Q&A, Help & Troubleshooting or T-Mobile G2 Q&A, Help & Troubleshooting
as appropriate.
Thread Closed. Thank you.

[Q] Verizon HTC M8 Locked MMS

I have recently purchased a Verizon M8. I have further verified that Verizon prolifically says they don't lock 4G phones, especially the M8. So after placing a Cricket SIM card into my device I was able to start talking and surfing the net. What cam to my attention was when I tried to send or receive txt messages with any content like pictures, it would send, and I couldn't down load. So that is when I realized I needed to set up my APN for the Cricket MMS network. What I have found is that Verizon has held HTC's feet to the fire and disallowed the use of any user interface to install an APN to this device. I have talked with HTC, and they recognize they have to release/resolve this issue, however in further investigation it appears that since Verizon handles their code, HTC can't provide the fix until Verizon allows them to. Hence it renders your MMS applications useless until this bug is resolved. Does anyone have any work arounds or knowledge of how to install APNs into an M* with doesn't have the user interface option? So far it only appears to be Verizon who is causing this issue.
I'm sure if you rooted it there would more a few options available to you. Short of doing that your probably screwed.

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