T-Mobile.com Manage Your Account Support
Important Notice about Domestic Data Use While Off the T-Mobile Network
Beginning on April 5, 2012 there will be a limit on the amount of data that can be used while a T-Mobile customer's device is connected to another provider's network ("off network" or "domestic romaing"). Customers that are domestically roaming will receive free text message usage alerts for data. If the roaming data limit is exceeded for a Rate Plan, then data service will be suspended from off-network roaming until the start of the next bill cycle or a qualifying change is made to the Rate Plan. This will not impact: (1) voice usage, and (2) data usage on the T-Mobile network.
To determine domestic roaming areas, see the T-Mobile data coverage map by visiting www.T-Mobile.com/Coverage. The domestic roaming data allowance for each Rate Plan is outlined in the chart below. To use this chart, review the Current Rate Plan Full Speed Data Allotment column to identify the megabytes (MB) or gigabytes (GB) included in your Rate Plan, and then see the domestic roaming data usage limit that applies on the right. The megabytes of gigabytes for a Rate Plan can often be found by reviewing the Available Service section on page 1 of the bill (ex: Classic Simple 200MB Data Promo) or by dialing #WEB# send from your mobile phone.
Current Rate Plan Full Speed Data Allotment New Domestic Off Network (Romaing) Data Limit
1MB to 199MB 5MB
200MB to 1.99GB 10MB
2GB to 4.99GB 50MB
5GB to 9.99GB 100MB
10GB and above 200MB
Mobile Web Pay Per Use 10MB
Off-network data use may occur even when you are within the T-Mobile coverage area. See T-Mobile.com for directions on how to update device settings to avoid domestic roaming and for more information about this notice. Review Sections 3-5 of T-Mobile's Terms and Conditions available at T-Mobile.com for information on your rights (which may include early service cancellation) as a T-Mobile customer. Please retain a copy of this notice for your records. © 2012 T-Mobile USA, Inc.
©2002-2012 T-Mobile USA, Inc. | Terms of Use | Terms & Conditions | Return Policy | Privacy Policy
I just got this email.
I do not accept the terms of this change to my contract.
I will be voicing my problem with this with t-mobile on monday morning.
I enrolled in this plan with them specifically for data and do not use voice or text, and am frequently out of t-mobile tower range.
This is a breach of contract and I expect I will need to talk to a lawyer, looks like my contract with them for service has been voided. I have no doubt that they will try to charge me a termination fee, and I also have no doubt I will see them in court.
Lets hope it doesn't come to that.
Blue6IX said:
I just got this email.
I do not accept the terms of this change to my contract.
I will be voicing my problem with this with t-mobile on monday morning.
I enrolled in this plan with them specifically for data and do not use voice or text, and am frequently out of t-mobile tower range.
This is a breach of contract and I expect I will need to talk to a lawyer, looks like my contract with them for service has been voided. I have no doubt that they will try to charge me a termination fee, and I also have no doubt I will see them in court.
Lets hope it doesn't come to that.
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All you have to do is basically make them aware you know its breech of contract and tell them to let you off contract etf free because of that
Sent from my HTC Sensation XE with Beats Audio using Tapatalk
Blue6IX said:
I just got this email.
I do not accept the terms of this change to my contract.
I will be voicing my problem with this with t-mobile on monday morning.
I enrolled in this plan with them specifically for data and do not use voice or text, and am frequently out of t-mobile tower range.
This is a breach of contract and I expect I will need to talk to a lawyer, looks like my contract with them for service has been voided. I have no doubt that they will try to charge me a termination fee, and I also have no doubt I will see them in court.
Lets hope it doesn't come to that.
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let us know what happens im sure i will be calling after you do on Monday, oh id use a call recorder app just to be on the safe side for your end you never know when you might need part of the conversation you have with one of them.......hey they do it to us why not reverse it on them. It just seems like they just keep making their loyal customers want to leave from all these sneaky moves. somebody does not know how to operate a company very well
strapped365 said:
All you have to do is basically make them aware you know its breech of contract and tell them to let you off contract etf free because of that
Sent from my HTC Sensation XE with Beats Audio using Tapatalk
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Yea, that's basically what I assume will happen - I was sold on it because of mobile data off-tower advantages.
Sent from my Bulletproof_Doubleshot using xda premium
any news on this? Anyone call ?
Sent from my HTC myTouch_4G_Slide using Tapatalk
I just woke up a little bit ago, and by the time I get my head about me it'll be too late to call today.
I have work at 7 a.m. tomorrow, so if I get done early enough i'll call then. I wok day and night shifts so sometimes it's hard for me to be available during business hours.
Customer care is open 24/7. I don't understand how it is ever to late to call.
I would love to get out of contract ETF free, I want to move to AT&T, that Galaxy Note is amazing, but AT&T sucks on stale nutsack.
I tried to cancel three times. No luck
Sent from my myTouch_4G_Slide using XDA App
sabeard said:
Customer care is open 24/7. I don't understand how it is ever to late to call.
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I have a half dozen issues to take up in the call beyond this, so I just figured i'd have to call during normal business hours to be able to interact with billing and retentions during the course of the call - wasn't aware they were available around the clock as i've tried before off-hours and was unable to get my issues resolved.
I definitely have to get this all resolved before this billing cycle is up because t-mo is trying to fleece me pretty good and i'm not impressed at all.
Any update on this?
Sent from my HTC myTouch_4G_Slide using xda premium
Can someone ex plane this in laymans terms please.
Sent from my SGH-T989 using xda premium
Madblaster6 said:
Can someone ex plane this in laymans terms please.
Sent from my SGH-T989 using xda premium
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Basically tmobile is changing how much data you are allowed to use while roaming. More like decrease it by cutting you off once you reach your limit. The amount you get depends on your current data plan. People are arguing that this is a breach of contract and are trying to get out of their contract ETF free so they can move to a provider who basically have better coverage which would mean no roaming data. Tmobile is playing hardball and letting some people out but not others based on past roaming behavior. Basically the new plan ducks
Sent from my myTouch_4G_Slide using XDA
smockonallama said:
Off-network data use may occur even when you are within the T-Mobile coverage area.
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How is this even possible. If you are in the tmobile coverage area...wouldn't you be connected to tmobile? Are they saying "oh sorry, the device you have (that we sold you) didn't pick up our signal, and it thought it was roaming, so pay us money for all the data you used."
Really!?
liht said:
How is this even possible. If you are in the tmobile coverage area...wouldn't you be connected to tmobile? Are they saying "oh sorry, the device you have (that we sold you) didn't pick up our signal, and it thought it was roaming, so pay us money for all the data you used."
Really!?
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UPDATE: Today - 15 March 2012 - at 1:27 I phoned T-Mobile {611} to talk about this new "Domestic Data Roaming" Plan and explained to them that I have been w/ T-Mobile for 12 years but that I am not happy that they have changed the existing plan and would like to opt out of the contract w/ out paying an ETF {Early Termination Fee} and this is what I was told:
"This plan will only affect 1% of T-Mobile customers. Through extensive research it was determined that YOU are not in that 1% and therefor you will not be effected at all."
I spoke w/ two different people - one just a regular customer service rep and secondly a lady w/ the T-Mobile Customer Loyalty Center. Both were nice, but both told me, essentially, the same thing.
My comeback to them was that they have only viewed past data usage and are not taking into account FUTURE data usage and explained that this summer I will be doing a lot of traveling, which I am, as I will be seeing several shows of Roger Waters - The Wall Live, and I feel that this may affect me at that time.
To them, this did not matter. I asked when my "30-day window" would close as in their own Term & Conditions, rule 6, it states:
6. Our Rights to Make Changes. This provision, which describes how changes may be made to your Agreement, is subject to requirements and limitations imposed by applicable law, and will not be enforced to the extent prohibited by law. Your Service is subject to our business policies, practices, and procedures, which we can change without notice. WE CAN CHANGE ANY TERMS IN THE AGREEMENT AT ANY TIME. YOU MAY CANCEL THE AFFECTED LINE OF SERVICE WITHOUT AN EARLY TERMINATION FEE (if applicable) IF: (A) WE CHANGE YOUR PRICING IN A MANNER THAT MATERIALLY INCREASES YOUR MONTHLY RECURRING CHARGE(S) (the amount you agreed to pay each month for voice, data and messaging, which does not include overage, pay-per-use or optional services (such as 411, or downloads), or taxes and fees); (B) WE MATERIALLY DECREASE THE SERVICE ALLOTMENTS WE AGREED TO PROVIDE TO YOU FOR YOUR MONTHLY RECURRING CHARGE; OR (C) WE MATERIALLY CHANGE A TERM IN THESE T&Cs OTHER THAN PRICING IN A MANNER THAT IS MATERIALLY ADVERSE TO YOU. WE WILL PROVIDE YOU WITH AT LEAST 30 DAYS' NOTICE OF ANY CHANGE WARRANTING CANCELLATION OF THE AFFECTED LINE OF SERVICE WITHOUT AN EARLY TERMINATION FEE (WHICH IS YOUR ONLY REMEDY), AND YOU MUST NOTIFY US WITHIN 14 DAYS AFTER YOU RECEIVE THE NOTICE, OR AS OTHERWISE PROVIDED IN THE NOTICE. IF YOU FAIL TO TERMINATE WITHIN THE RELEVANT TIMEFRAME, YOU ACCEPT THE CHANGES.
The lady told me - and I quote - "There is no 30-day window for you since this plan will not have any effect on your account."
So, to summarize, they are claiming that 1% - I was even told twice that it's actually LESS than 1% - of their customer's will be affected by this new "Data Usage Change" and that they claim that they only looked at past data usage and did not take into account future usage and since I don't fall into that 1% or less category, I have NO RIGHT TO TERMINATE EARLY W/ OUT PAYING A PENALTY.
I thought I would share this as - to me - this seems like a load of horse crap. They have a contract that I agreed to - they are changing the contract and are changing it based on PAST DATA USAGE w/ NO consideration of future usage and also are adamant that I have no window to vacate the current contract.
Sorry for the lengthy response, but I feel this will be useful to some - or all - of you, and I am also curious about how they can "get away" w/ this crap of saying "since it doesn't affect you based on your past, there is nothing you can do to void the contract in the future."
Thanks for reading, I welcome any and all input.
PS: I know that this is in the My Touch 4G Slide forum and I have a Galaxy S-II, but when I Googled this "contract" stuff, this is what came up. If a MOD feels this should be moved, feel free to do so. I don't believe that a difference in phones will matter when it comes to "contracts" so I went ahead and posted it here. Forgive me if I have made an error.
InTheFlesh? said:
their own Term & Conditions, rule 6, it states:
6. Our Rights to Make Changes. This provision, which describes how changes may be made to your Agreement, is subject to requirements and limitations imposed by applicable law, and will not be enforced to the extent prohibited by law. Your Service is subject to our business policies, practices, and procedures, which we can change without notice. WE CAN CHANGE ANY TERMS IN THE AGREEMENT AT ANY TIME. YOU MAY CANCEL THE AFFECTED LINE OF SERVICE WITHOUT AN EARLY TERMINATION FEE (if applicable) IF: (A) WE CHANGE YOUR PRICING IN A MANNER THAT MATERIALLY INCREASES YOUR MONTHLY RECURRING CHARGE(S) (the amount you agreed to pay each month for voice, data and messaging, which does not include overage, pay-per-use or optional services (such as 411, or downloads), or taxes and fees); (B) WE MATERIALLY DECREASE THE SERVICE ALLOTMENTS WE AGREED TO PROVIDE TO YOU FOR YOUR MONTHLY RECURRING CHARGE; OR (C) WE MATERIALLY CHANGE A TERM IN THESE T&Cs OTHER THAN PRICING IN A MANNER THAT IS MATERIALLY ADVERSE TO YOU. WE WILL PROVIDE YOU WITH AT LEAST 30 DAYS' NOTICE OF ANY CHANGE WARRANTING CANCELLATION OF THE AFFECTED LINE OF SERVICE WITHOUT AN EARLY TERMINATION FEE (WHICH IS YOUR ONLY REMEDY), AND YOU MUST NOTIFY US WITHIN 14 DAYS AFTER YOU RECEIVE THE NOTICE, OR AS OTHERWISE PROVIDED IN THE NOTICE. IF YOU FAIL TO TERMINATE WITHIN THE RELEVANT TIMEFRAME, YOU ACCEPT THE CHANGES.
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This right here is pretty much why contracts suck. You are stuck with what they give you and can't make your own contract.
That is what they told me too. BS if you ask me.
Sent from my myTouch_4G_Slide using XDA
The 2 magical words to get a rep to actually listen to you are SUE and BBB. Just state to them that you spoke with your lawer and that there is with no doubt a breach of contract, and if they don't sucomb and cancel without etf that you WILL press charges and sue. Believe me I've worked overseas for sprint customer service, and the only way we were allowed to get off our asses and escalate the call to our supervisers and/or managers is by hearing those 2 words, especially anything that had to do with courtrooms...
Sent from my HTC myTouch_4G_Slide using Tapatalk
I used BBB and Ftc threat. I actually did file a complaint on the FTC website. Didn't seem to matter to the rep.
Sent from my myTouch_4G_Slide using XDA
Related
http://support.t-mobile.co.uk/help-and-support/index?page=home&cat=DATA_CHANGES
Changes to Mobile Internet fair use policies
T-Mobile is the only operator to give customers the Mobile Internet for a fixed-price. We never charge our customer's more than they expect for their Mobile Internet in the UK.
Therefore you'll never need to worry about how many emails you've sent, how long you've been on-line or the ‘data / GB’s’
Browsing means looking at websites and checking email, but not watching videos, downloading files or playing games. We’ve got a fair use policy but ours means that you'll always be able to browse the internet, it’s only when you go over the fair use amount that you won’t be able to download, stream and watch video clips.
So Whats Changing? - From 1st February 2011 we will be aligning our fair use policies so our mobile internet service will have fair use of 500MB.
What Does This Mean? - We’ll always let you email and browse the internet and you’ll never pay more than you agree to. We do have a fair use policy but ours is there to make sure we deliver the best service possible to all our customers. This means that you’ll always be able to browse the internet.
So remember our Mobile Broadband and internet on your phone service is best used for browsing which means looking at your favorite websites like Facebook, Twitter, Gmail, BBC News and more, checking your email and looking for information, but not watching videos or downloading files.
If you want to download, stream and watch video clips, save that stuff for your home broadband.
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It looks like T-Mobile UK decided that their new year's resolution would be to get rid of all of their customers...
I Don't get it. A lot of these streaming services have fee's attached to them which i understand. What I don't understand is why double charge for the service and the connection.
I think that it would be harmful to all the companies that thrive from these types of use. The only way I would justify this is if we away with the high cost of talk plans. I do not want to be forced into some overpriced talk plan when I do most of my talking via the web.
in before xda hacks a way around it.
Only a tiny percentage of mobile phone customers use more than 500MB a month.
Rather than cut off internet access completely, they'll still allow web and email, just no heavy use types.
Tarriffs seem completely different in the US from what people have posted too.
Over here it's normal if you're on a contract to always pay just the contract fee, due to the free minutes/texts/internet included.
The knack is to work out how much you use, how much that would cost, and pick a tarriff which costs less but gives you the same use.
All operators are bringing in or have brought in a 500MB a month AUP, they'd be crazy not to as any network that doesn't will be swamped by all the heavy users.
Meanwhile all the low and medium users will benefit through the freed up bandwitdh.
So what about all these new so called services. I mean this isnt just one company its all of them.
How can att support the atrix and data. While docked it uses a full web browser. Thats gotta consume way more data.
3 UK has done the opposite. I have the carrier and I have been happy with their plans. I brought my Nexus One from the US (ATT Bands) and have happily been using unlimited skype, 2gb data, 300 mins, 3000 txt and more for only £15 / mo with monthly contracts.
T-Mobile almost got my business with the 3GB plan, but wanted me to buy an android device from them to qualify for it!
Well that sucks. Are there bigger (more expensive) plans available?
All the cheap prepaid carriers here in Germany are offering 5GB, which seems to be becoming the norm. I figured the rest of the world would be following suit...?
This is completely removing the reason I joined T-Mobile in the first place.
T-Mobile are turning my smartphone dumb!
T-Moblie have always had terrible customer support, and this has just tipped me over the edge. They're losing me as a customer.
T-Mobiles Internet cap
Guys does this cap effect Recent T-Mobile plans only?
I'm asking because I've had my Unlimited Data, Internet package with T-Mobile for over 8 Months now ...
regards
raziel123 said:
Guys does this cap effect Recent T-Mobile plans only?
I'm asking because I've had my Unlimited Data, Internet package with T-Mobile for over 8 Months now ...
regards
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HI M8t
Just got off the phone with T-Mobile, and it is affecting me too, Damn them
Are on a Unlimited Data, Internet package with T-Mobile and so think it affects u 2 m8t.
Asked how they can do this because we do have a "contract" with amount and time duration of the contract, but they say as long as they give "us" 30 days notice they can do anything, but still we can not just give them "30 days" notice. Will leave them as soon as i can!
And don't you think they gave me the **** excuse that this was to free up bandwidth! Told the to stop this B$%**** excuse and upgrade there infrastructure instead!!
I'm positive that if they change the usage policy for ALL customers.
You are entitled to cancel your 'contract' as they will have breached the one that was signed by you.
My phone bill with them is £275, and if they try and cap my data, I'll be cancelled by the 2nd Feb!
xaccers said:
Only a tiny percentage of mobile phone customers use more than 500MB a month.
Rather than cut off internet access completely, they'll still allow web and email, just no heavy use types.
Tarriffs seem completely different in the US from what people have posted too.
Over here it's normal if you're on a contract to always pay just the contract fee, due to the free minutes/texts/internet included.
The knack is to work out how much you use, how much that would cost, and pick a tarriff which costs less but gives you the same use.
All operators are bringing in or have brought in a 500MB a month AUP, they'd be crazy not to as any network that doesn't will be swamped by all the heavy users.
Meanwhile all the low and medium users will benefit through the freed up bandwitdh.
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All good and well, But it is rather Dubious to claim that you were offering an Unlimited internet package and then claim to restrict it using a 500 MB per month "Fair Use Policy" ... which incidently was not amentioned or stated in the terms and conditions ...
clearly the T-Mobile numpties tried to consume more than they can physically swallow ...
regards
unubtanium said:
HI M8t
Just got off the phone with T-Mobile, and it is affecting me too, Damn them
Are on a Unlimited Data, Internet package with T-Mobile and so think it affects u 2 m8t.
Asked how they can do this because we do have a "contract" with amount and time duration of the contract, but they say as long as they give "us" 30 days notice they can do anything, but still we can not just give them "30 days" notice. Will leave them as soon as i can!
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Thanks mate,
I'm gonna have words with them, I'll see what happens when they get my 30 Days Notice ...
long as they us 30 Days Notice, they can change any terms and conditions?
regards
Raz
raziel123 said:
All good and well, But it is rather Dubious to claim that you were offering an Unlimited internet package and then claim to restrict it using a 500 MB per month "Fair Use Policy" ... which incidently was not amentioned or stated in the terms and conditions ...
clearly the T-Mobile numpties tried to consume more than they can physically swallow ...
regards
Click to expand...
Click to collapse
Remember your contract (you did read it didn't you?), it will say that they're able to change the terms and should also say you're able you cancel because of the change.
Many companies have had their knuckles wrapped because while stating unlimited they've imposed (in many cases hidden) limits, so in response they're now making the limits public.
Don't like it? Check your contract for the get out clause and tell them you're off, just don't expect them to be sorry to see you go.
This was the only reason I put up with their crappy network coverage. I do hope I'm able to cancel.
Slogan change?
Life's for sharing ... as long as it's not via videos or pictures
or
Life's for sharing ... just do it on somebody else's network, not ours
Sent from my dragon 32
zytron said:
Slogan change?
Life's for sharing ... as long as it's not via videos or pictures
or
Life's for sharing ... just do it on somebody else's network, not ours
Sent from my dragon 32
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LOL.........
Life's for sharing ..... but use your home broadband for that stuff.
Been with T-Mob 8 years, I prob don't use that much data, but I'm still leaving them for being underhand. I signed an unlimited data plan so they can kiss my ass goodbye...
I'll be sending them a letter to cancel my contract and then cancelling my direct debit...!
xaccers said:
Remember your contract (you did read it didn't you?), it will say that they're able to change the terms and should also say you're able you cancel because of the change.
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Just chatted with my friend(assistant manager at t-mobile shop) and hi mentioned that you can not cancel a contract because of them changing the terms.
Or is my friend wrong?? Please say so, so i can cancel my contract!
Hey guys,
I am not sure if any of you are aware but I started a petition on groubal.com about AT&T capping upload speeds on the Atrix 4G. I got arounf $259 signatures already and phonedog.com has published an article about it today.
http://www.groubal.com/att-misleading-their-customers-about-4g-and-capping-upload-speeds/
http://www.phonedog.com/2011/03/01/...-the-lack-of-hsupa-on-their-android-handsets/
I encourage everyone to file claims with the FCC and the BBB...This crap needs to stop !
I'm guessing you don't follow law. ATT is well within their legal right to cap upload speeds. With that new pesky law separating wired and wireless internet they have the power. Plus not to be a downer but do you think ATT is really going to uncap their upload speeds because of an online petition?
On top of all that, limiting the upload speed on the average user, does not affect them at all. And with that cap in place, it will yield faster download speeds for everyone.
The amount of entitlement some people think they deserve never ceases to amaze me.
Amazing.
Sent from my Desire HD using XDA App
Whatever...I am entitled to it because I pay for it ! You guys are missing the point and I am glad I do not think the way both of you do. AT&T should cap speeds for eveybody and not do any kind of favoritism.
"I'm guessing you don't follow law" dumbest thing I have heard in a long time..Consumers are protected by law as well.
I understand the misleading aspect of your argument (when I bought the phone some reps told me things I knew were false), but a petition will probably net you nothing but frustration.
Sent from my Desire HD using XDA App
It does not hurt to try....
2kgt said:
The amount of entitlement some people think they deserve never ceases to amaze me.
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Spot-on with the comment. It's why we're falling so far behind... "I was a victim because I didn't read my mortgage contract" ... always looking to play victim.
If someone doesn't like the upload cap, go to another provider.
zizo79 said:
Consumers are protected by law as well.
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You don't have to be rude.
I was merely pointing out that with the new law change, ATT has the right to cap their upload speeds. But since you insist on being that way. Good luck with your ignorant and petty petition which will inevitably go no where.
Peace
zizo79 said:
Whatever...I am entitled to it because I pay for it ! You guys are missing the point and I am glad I do not think the way both of you do. AT&T should cap speeds for eveybody and not do any kind of favoritism.
"I'm guessing you don't follow law" dumbest thing I have heard in a long time..Consumers are protected by law as well.
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You clearly have no understanding of the law. You signed a contract and one of the terms of the contract is that ATT may regulate network speeds as they deem necessary to maintain a healthy network.
They can put a term in there to whatever affect they wish, and if you sign it, you're obligated to it. The ONLY terms they're forbidden to include are those which violate a local\federal\state law, like if they were to impose a $50 late payment fee, that would be against the law. But if they state that they can, at their discretion, limit\throttle\suspend your network access if they determine you're abusing it, it was your CHOICE to sign up for such service, and YOU must comply, otherwise it's YOU who violated the contract, not them.
File a complaint with the FCC and hire an attorney if you don't believe me. Or simply READ your contract rather than spouting unfounded garbage
I do not feel like a victim of any sort...Good luck with your 130-150 kbps speeds.
colbur87 said:
You don't have to be rude.
I was merely pointing out that with the new law change, ATT has the right to cap their upload speeds. But since you insist on being that way. Good luck with your ignorant and petty petition which will inevitably go no where.
Peace
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Good response, anyone who argues that they have a "legal right" to take whatever data they want "because I pay for it" is clearly delusional. It's just immature and so incorrect.
bella92108 said:
You clearly have no understanding of the law. You signed a contract and one of the terms of the contract is that ATT may regulate network speeds as they deem necessary to maintain a healthy network.
They can put a term in there to whatever affect they wish, and if you sign it, you're obligated to it. The ONLY terms they're forbidden to include are those which violate a local\federal\state law, like if they were to impose a $50 late payment fee, that would be against the law. But if they state that they can, at their discretion, limit\throttle\suspend your network access if they determine you're abusing it, it was your CHOICE to sign up for such service, and YOU must comply, otherwise it's YOU who violated the contract, not them.
File a complaint with the FCC and hire an attorney if you don't believe me. Or simply READ your contract rather than spouting unfounded garbage
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Hey OP you got me thinking of signatures now...
/sign this post
zizo79 said:
I do not feel like a victim of any sort...Good luck with your 130-150 kbps speeds.
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130-150kbps speeds? That's random.
bella92108 said:
You clearly have no understanding of the law. You signed a contract and one of the terms of the contract is that ATT may regulate network speeds as they deem necessary to maintain a healthy network.
They can put a term in there to whatever affect they wish, and if you sign it, you're obligated to it. The ONLY terms they're forbidden to include are those which violate a local\federal\state law, like if they were to impose a $50 late payment fee, that would be against the law. But if they state that they can, at their discretion, limit\throttle\suspend your network access if they determine you're abusing it, it was your CHOICE to sign up for such service, and YOU must comply, otherwise it's YOU who violated the contract, not them.
File a complaint with the FCC and hire an attorney if you don't believe me. Or simply READ your contract rather than spouting unfounded garbage
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It will really nice if you point me in their contract where they can do as they wish with their network...lol
colbur87 said:
Hey OP you got me thinking of signatures now...
/sign this post
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Can we sign a petition against self-entitlement petitions? hehe
The universal response in front of the grocery store to "Sir will you sign a petition for _______ cause?" is "Oh, I'm not a registered voter in THIS county" ... sometimes it's better to burry head in sand. hehe
zizo79 said:
It will really nice if you point me in their contract where they can do as they wish with their network...lol
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6.1 What Are The General Terms That Apply To All Data And Messaging Plans? Print this section | Print this page
AT&T provides wireless data and messaging Services, including but not limited to, features that may be used with Data Services and wireless content and applications ("Data Services"). The absolute capacity of the wireless data network is limited. Accordingly, Data Services are only provided for prescribed purposes and pricing for Data Services is device dependent and based on the transmit and receive capacity of each device.
On Data Services with a monthly megabyte (MB) or gigabyte (GB) allowance, once you exceed your monthly allowance you will be automatically charged for overage as specified in the applicable rate plan information. All data allowances, including overages, must be used in the billing period in which the allowance is provided or they will be forfeited.
A pricing plan designated for one type of device may not be used with another device. Compatible data-enabled wireless device required. An Activation Fee may apply for each data line.
The consumer data plan does not allow access to corporate email, company intranet sites, and other business applications. Access to corporate email, company intranet sites, and/or other business applications requires an applicable Enterprise Data plan. Enterprise Email requires an eligible data plan and Device. Terms may vary depending on selected Enterprise Email solution.
AT&T RESERVES THE RIGHT TO TERMINATE YOUR DATA SERVICES WITH OR WITHOUT CAUSE, INCLUDING WITHOUT LIMITATION, UPON EXPIRATION OR TERMINATION OF YOUR WIRELESS CUSTOMER AGREEMENT.
See related links | See all legal
it amazes me to see that you all are not seeing the picture of this petition. Its not to complain about something in the contract. What we are fighting for is the reason WHY our phones are limited in upload speeds when the Iphones have a much higher cap. They are on the same network, same data plans, and yet they have better upload and download. I don't know about you all but when Im paying for a service I expect to get the same treatment as everyone else paying for that same service.
bella92108 said:
6.1 What Are The General Terms That Apply To All Data And Messaging Plans? Print this section | Print this page
AT&T provides wireless data and messaging Services, including but not limited to, features that may be used with Data Services and wireless content and applications ("Data Services"). The absolute capacity of the wireless data network is limited. Accordingly, Data Services are only provided for prescribed purposes and pricing for Data Services is device dependent and based on the transmit and receive capacity of each device.
On Data Services with a monthly megabyte (MB) or gigabyte (GB) allowance, once you exceed your monthly allowance you will be automatically charged for overage as specified in the applicable rate plan information. All data allowances, including overages, must be used in the billing period in which the allowance is provided or they will be forfeited.
A pricing plan designated for one type of device may not be used with another device. Compatible data-enabled wireless device required. An Activation Fee may apply for each data line.
The consumer data plan does not allow access to corporate email, company intranet sites, and other business applications. Access to corporate email, company intranet sites, and/or other business applications requires an applicable Enterprise Data plan. Enterprise Email requires an eligible data plan and Device. Terms may vary depending on selected Enterprise Email solution.
AT&T RESERVES THE RIGHT TO TERMINATE YOUR DATA SERVICES WITH OR WITHOUT CAUSE, INCLUDING WITHOUT LIMITATION, UPON EXPIRATION OR TERMINATION OF YOUR WIRELESS CUSTOMER AGREEMENT.
See related links | See all legal
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Boom.. very nice bella. I think this thread can be closed now...
zizo79 said:
It will really nice if you point me in their contract where they can do as they wish with their network...lol
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Oh also this term:
6.11.1 What Are the General Terms that Apply to All DataConnect Plans?
We may, at our discretion, suspend your account if we believe your data usage is excessive, unusual or is better suited to another rate plan. If you are on a data plan that does not include a monthly MB/GB allowance and additional data usage rates, you agree that AT&T has the right to impose additional charges if you use more than 5 GB in a month; provided that, prior to the imposition of any additional charges, AT&T shall provide you with notice and you shall have the right to terminate your Data Service.
It's such a huge selling point for Verizon. No other carrier has true unlimited data. If they do cut unlimited data, do you think they'll go the route of T-Mobile and throttle users who go over 2GB? Or will they just starting charging fees?
What I don't get is how ISPs charge $30 a month and you can do whatever the hell you want but cell phone companies want to cap you at the same price. A 2GB cap can be blown through in a few weeks, if that.
Has there been any official word that it's going to happen?
They have said they are going to tiered plans, however that doesn't mean that they are getting rid of unlimited data (to my knowledge they haven't said they are getting rid of unlimited data) but I do believe they will. If they keep unlimited data I positive it would increase substantially.
Would we be grandfathered into the thirty dollar unlimited plan?
Sent from my ADR6400L using XDA Premium App
Actually, AT&T has data caps. Their DSL service is capped at 150GB though. I couldn't care less if Verizon capped me at 150GB on my phone for 30 bucks.
Its a pretty difficult thing to predict right now. I believe they will cap 3g but not 4g.
For a 2 Hour HD movie you are using 3gb's of data. If Verizon caps it at 2gb you have already hit your limit. 4g is more for streaming videos thus the extra speed. Who needs a 10mb connection for checking Facebook? So I really can't see them tiering 4g, well let me rephrase that I think they will tier 4g but there will be an unlimited price for probably around $50 a month. 3g is much easier to think about since we have AT&T who already has a limit with it working fine (As in people are able to do everything they already do while staying in the limit.... Well most people)
So basically right now I feel there is no way they can get away without having an unlimited plan for 4g. Plus from what I have heard the towers are much cheaper to build than the 3g towers so if bandwidth becomes a problem there can be second or even third towers built in trouble areas.
"Actually, AT&T has data caps. Their DSL service is capped at 150GB though. I couldn't care less if Verizon capped me at 150GB on my phone for 30 bucks."
That is a land line cap and has nothing to do with mobile phones. Verizon will not set a mobile cap at 150gb that is ludicrous.
According to their upper management they never had a long term plan to keep the unlimited data plans available. My rep believes the plan is to put them into plans that are similar to their existing data plans for other devices that don't have unlimited offers (USB modems, Mifi, embedded cards, etc.) Right now it's 5GB for $50 and 10GB for $80 but the assumption is they may drop the pricing because of the number of users that would be adopting the new plans. That's pretty much all I've heard so far (and it's mostly rumor and speculation anyways.)
My guess is they will wait to see if AT&T can buy T-Mo. They wont get rid of unlimited until that falls through. If it goes through, expect it to stay.
LTE is a new game completely. I dont think they want to start out by tarnishing it.
The rep at the store said there are no plans to get rid of it, but I guess he doesn't know much.
All I can say is its not certain, however, I would hope they fix any 4g issues and expand coverage (remember the outage) before they start to change their data plans.
if they change there plans can we get out of our contracts for free?
mbrown3460 said:
if they change there plans can we get out of our contracts for free?
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Sure, as long as you pay the early termination fee.
dbisch said:
Sure, as long as you pay the early termination fee.
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Not quite. If they breach the terms of their contract, we have the option to leave. Since the ETF is part of the contract in breach, we wouldn't have to pay the ETF. Or we can choose to remain grandfathered and continue to enjoy our unlimited plans.
necosino said:
Not quite. If they breach the terms of their contract, we have the option to leave. Since the ETF is part of the contract in breach, we wouldn't have to pay the ETF. Or we can choose to remain grandfathered and continue to enjoy our unlimited plans.
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I'm sure there's some clause in the TOS that says "plans are subject to change blah blah blah."
dbisch said:
I'm sure there's some clause in the TOS that says "plans are subject to change blah blah blah."
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There's a clause that states if they change the price you can get out of the contract without and etf
eraursls1984 said:
There's a clause that states if they change the price you can get out of the contract without and etf
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Only if it has a materially adverse effect on you. If they offered a $30 a month 3G plan as the maximum plan option with 5GB or 10GB on the phones, then the cost could only get cheaper for you, thus no materially adverse effects. If they offered higher tiers then it becomes a bit of a question, as you might need a higher tier which would adversely affect you, but verizon might be able to claim you don't really need it and it is your choice to pay more. All in all, enough *****ing can get you out of anything.
ben7337 said:
Only if it has a materially adverse effect on you. If they offered a $30 a month 3G plan as the maximum plan option with 5GB or 10GB on the phones, then the cost could only get cheaper for you, thus no materially adverse effects. If they offered higher tiers then it becomes a bit of a question, as you might need a higher tier which would adversely affect you, but verizon might be able to claim you don't really need it and it is your choice to pay more. All in all, enough *****ing can get you out of anything.
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If they take away unlimited data or increase in price that has a material adverse effect on me.
Home ISPs do limit bandwidth, or at least monitor it. After downloading about 2.5TB of movies and music in 30 days, they called me to tell me I either needed to reduce my usage drastically or upgrade to their most expensive plan (which gave faster downloads, incidentally) and so now I pay $99.99 a month for home internet.
nerozehl said:
Home ISPs do limit bandwidth, or at least monitor it. After downloading about 2.5TB of movies and music in 30 days, they called me to tell me I either needed to reduce my usage drastically or upgrade to their most expensive plan (which gave faster downloads, incidentally) and so now I pay $99.99 a month for home internet.
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Holy cow! That's a ton of downloading! All legally?
Sent from my ADR6400L using XDA App
miketoasty said:
Holy cow! That's a ton of downloading! All legally?
Sent from my ADR6400L using XDA App
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I'll only say that I used most of the bandwidth on usenet.
nerozehl said:
I'll only say that I used most of the bandwidth on usenet.
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Well played, sir.
data will be grandfathered in for those who already have it..
I work for VZW and per your contract you Will be able to keep your Unlimited plan for data. However like At&t, if you upgrade to a new phone after the plans go to tiered pricing which will happen, you will need to select one of the current plans which may or may not include a option of unlimited data... The biggest question at this time and what nobody at Verizon can actually claim to know will be when or how much the new plans will cost or if Big Red will start throttling the heavy users which at this time they are not doing at all.
Any lawyers out there? (It's a joke)((unless you're a lawyer))
So the other day I moved to a new area. With that came dropped calls, data speeds of 42 KBs(dial up anyone), and the kicker for me getting ATTs network more often then my own. I've been on the phone a lot with CSR's and you guessed it my call was dropped.
So is there an easy way I can extract my call log to prove this? I just want what I paid for and this isn't it. Not a Tbolile hater as I've been with them for over seven years. Just really frustrated with there level of service in my new area.
And to all that follow with:
1) You signed a contract deal with it?
2) Tmobile rocks!
Leave the thread as is!
I for once just need some help(ie extracting call logs)
Are you just trying to terminate the contract, or are you trying to terminate it without paying the fee? I believe it's up to $200 per line... I forgot.
Maybe you can try talking to a customer representative and explain your situation? T-Mobile is very understanding most of the time.
Tmobile for the past six years has done well by me. No problem relating a problem to CSR. Now a huge problem just to get let out of a contract that they are not honoring(ie dropped calls and sloWWWW data speeds). Change in company policy or change in consumer demand?
I think with a merger coming they just don't give a ****.
So if you look at the OP and can help me isolate the call logs let me know
Thanks
hechoen said:
Tmobile for the past six years has done well by me. No problem relating a problem to CSR. Now a huge problem just to get let out of a contract that they are not honoring(ie dropped calls and sloWWWW data speeds). Change in company policy or change in consumer demand?
I think with a merger coming they just don't give a ****.
So if you look at the OP and can help me isolate the call logs let me know
Thanks
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Im sure does idiots wil make you pay honeatly!
Sent from my SGH-T959V using XDA App
daxecutioner24 said:
Im sure does idiots wil make you pay honeatly!
Sent from my SGH-T959V using XDA App
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Not idiots more like automatons. Hours of costumer care = no ability to provide a signed contract. "Sorry sir we can't email you that signed copy of contract"
Me "Why?"
CSR "We have no ability to email"
Me "Why?"
CSR "You signed your contract in a store we have no record of it"
Me "Why?"
CSR "insert automaton response here"
Lol pathetic..yea most of them are program like that..as if they are getting paid six figures by Tmobile!
Sent from my SGH-T959V using XDA App
If there's a local T-Mobile store, maybe you can go to them and prove the poor service that you're getting. I'm sure you'll get better responses and help with someone who's probably not a robot, lol. Try to have them help you with actually calling customer service and cancelling your contract without fees.
I can't really tell you about the call logs, but maybe you can prove the poor speeds by running speed tests. Be sure to run them at different times to show that it's not your phone, but your lack of service at your new location.
Of course, all of this can only work if there is actually a T-Mobile store really close by.
bkoon1218 said:
If there's a local T-Mobile store, maybe you can go to them and prove the poor service that you're getting. I'm sure you'll get better responses and help with someone who's probably not a robot, lol. Try to have them help you with actually calling customer service and cancelling your contract without fees.
I can't really tell you about the call logs, but maybe you can prove the poor speeds by running speed tests. Be sure to run them at different times to show that it's not your phone, but your lack of service at your new location.
Of course, all of this can only work if there is actually a T-Mobile store really close by.
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call tmobile from a landline not your cellphone
ask to be transfered to retention.. explain to them the issues you are having and tell them the phone does not work in your area. By tyhe way you dont need to icolate the call logs there system flags dropped calles for them.. So they can see how many dropped calls u have. Anyways there about the only ones that can let you out of your contract without paying the termintaion fee. Fyi it is possable to get out of your agreement without the termination fee if you can prove that the service they are providing does not work in your area.. THere is a clause for that..
raver thanks for the tip.
I'll try and see what happens. Is retention the same as costumer loyalty? cause those guys have not been that helpful about my issues.
It sucks cause I really like this phone just want a different carrier at this point.
no theres a retention department if u call and talk to cancellations.. there the last line of defense for them to try n keep you as a customer in your case since you dont have service were u live there the only ones that can let you out of your contract without etf..
No dice. Ten minutes on the phone and quote "It says in our terms and agreements that we don't provide coverage in all area so there is no way to release you from contract without ETF's"
Anyone wanna call them and tell them I'm dead?
Anyway thanks for the help and your roms do kick ass.
Just because there's a clause doesn't mean they will honor it..at the end of the day their contract are probably a thousand pages long..so they will find something to screw you over..kinda like college and the stupid fees they bring out of nowherr!
Sent from my SGH-T959V using XDA App
At least stupid college fees get you some type of education all this is doing is pissing me off. There Terms and agreements are long and involved(not quite 1000 pages but close).
Actually maybe I did get some education out of this. NEVER sign a contract with a wireless carrier. It will only end up costing me the ETF. On that note let this thread die.
Your SOL regardless of coverage l.. or lack there of
NEW ATT-esque policies. They have your signed contract filed away somewhere
Sent from my SGH-T959V using XDA App
ya with the att merger ya u are prob sol... id just pay the etf honestly if u can afford it...
Haha yea just pay the fee and dont deal with wireless carriers again!,good luck!
Sent from my SGH-T959V using XDA App
Almost a month to the day of this post I am out of my tmobile contract. It only took being on the phone with 611 for about an hour every other day. So Fuc? You Tmobile. Sorry had to get that out. I hope the rest of you have an amazing experience with them. RANT OVER
hechoen said:
Almost a month to the day of this post I am out of my tmobile contract. It only took being on the phone with 611 for about an hour every other day. So Fuc? You Tmobile. Sorry had to get that out. I hope the rest of you have an amazing experience with them. RANT OVER
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Congrats on getting out of the contract! That was an exception to many rules and someone will probably get spoken to about it. No carrier (to my knowledge) will let you out of your contract without etf because you moved out of their coverage area, by policy. And on top of that, your contract generally includes mandatory arbitration (meaning its very difficult to take them to court, not that doing so would save you money...)
For anyone that may have a problem like this in the future, your best shot is to use your phone while roaming in one area, to make that look like the place you use it the most, more than you do while not roaming (check to make sure your carrier wont charge you roaming before doing this) for a couple of months. This costs your carrier and they will generally terminate your service without fees, or your consent for that matter, or at the very least gives you better ammo when you call. I know tmo and vzw do this, as do most other carriers that allow free domestic roaming.
On a side note, loyalty and retentions are the same department. Loyalty is the name used with customers because its a friendlier term, retentions is used internally because it a is more accurate description since you don't talk to them for being loyal. If you need to talk to them just call 611 and enter your phone number when asked to do so then say you want to cancel service, it'll take you right there (you learn some tricks when you work at a T-Mobile call center... lol)
Sent from my V6 Supercharged GSB Eris
csstone
I'm in there coverage area which was how I was able to get out of contract. Bad tower bad signal and the kicker is I get ATT on MY phone. Service request twice. One trouble ticket and one good CSR. Bamn no more tmobile. I will be keeping the phone though. And they were nice enough to unlock it for me!
Wasn't there a lawsuit sometime ago where they can't force you to stay in a contract if you move to a new location that they don't cover?
I'm thinking one will be started soon based on I believe that it's a breach of contact based on the termed "Unlimited" Data.
If you look up Unlimited you get the following definition.
1: lacking any controls : unrestricted <unlimited access>
2: boundless, infinite <unlimited possibilities>
3: not bounded by exceptions : undefined
So by AT&T controlling just Unlimited data users rate speeds, seems like a breach of contract. Anyone care to give some insight?
there was petition and i have thread somewhere.
specter07 said:
I'm thinking one will be started soon based on I believe that it's a breach of contact based on the termed "Unlimited" Data.
If you look up Unlimited you get the following definition.
1: lacking any controls : unrestricted <unlimited access>
2: boundless, infinite <unlimited possibilities>
3: not bounded by exceptions : undefined
So by AT&T controlling just Unlimited data users rate speeds, seems like a breach of contract. Anyone care to give some insight?
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specter07 said:
I'm thinking one will be started soon based on I believe that it's a breach of contact based on the termed "Unlimited" Data.
If you look up Unlimited you get the following definition.
1: lacking any controls : unrestricted <unlimited access>
2: boundless, infinite <unlimited possibilities>
3: not bounded by exceptions : undefined
So by AT&T controlling just Unlimited data users rate speeds, seems like a breach of contract. Anyone care to give some insight?
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Click to collapse
Look up all of the terms of the contract. The dictionary definition is completely irrelevant when talking in legal terms, where any word can be defined far differently than it seems to be in the real world. Unlimited probably comes with a whole slew of stipulations and limitations laid out in the contract, including throttling "to maintain quality of service for its customers". Unless you can find somewhere where they advertised and left out an asterisk and/or the fine print, you're boned.
Yup
appdroid said:
there was petition and i have thread somewhere.
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I saw that, I signed it also. Sad thing is that it needs 20,000 people and I have number 120 something.
Here's the thing, they aren't doing anything to your "unlimited" data. They are throttling your speed not your access to the data itself. According to them you can still use as much as you want it's just at a laughable speed. This is all done to, what they hope, make you switch to the 4 gb plan.
While what they as a company are doing to us with the unlimited plan is ridiculous and shouldn't be allowed, I'm not convinced anything can be done about it other then moving companies. I for one will be taking my internet plan to another provider.
Wow, so where are you going to jump ship to. All other carriers have the same plans as At&t. Oh, and if you thinking of going to Sprint I would not their internet speeds are the worst. Just out of curiousity how much is your unlimited data plan anyway?
Sent from my HTC Flyer P510e using XDA App
don't go to sprint. We still get better internet speed with different APN while throttle compare with sprint.
the unlimited plan I signed up for was for the iphone at 30.00 per month. I get to keep that rate for an unlimited plan for the skyrocket.
And I did say internet service not phone service would be moved. I live in San Francisco so it's not like i don't have options for a new isp
Same here, I have the $30.00 a month unlimited plan.
In the legal world, words are open to interpretation unless otherwise noted. So basically going to have to look back to the unlimited plan contract and see if they have anything about restricting speeds.
As far as them not doing anything to my unlimited plan they are. They are restricting me how I use it. Before there were no restrictions on how you use your unlimited plan, now they are restricting my speed to the point where its unusable. I went from downloading 20 + mbps to 0.12 mbps and I've tried switching to HSPA+ but can't seem to get it to work. I've tired about 5 different methods that are posted here and on goggle and nothing, phone wont get a connection.
Also they are only throttling a specific group of people. Now if they did this to every data plan then it would be a different story but since it's only grandfathered unlimited data users I'm sure that would help in the Suit.
This is the one clause that pretty much protects them
http://www.wireless.att.com/cell-ph...Are The Limitations On Service And Liability?
Unless prohibited by law, the following limitations of liability apply. Service may be interrupted, delayed, or otherwise limited for a variety of reasons, including environmental conditions, unavailability of radio frequency channels, system capacity, priority access by National Security and Emergency Preparedness personnel in the event of a disaster or emergency, coordination with other systems, equipment modifications and repairs, and problems with the facilities of interconnecting carriers. We may block access to certain categories of numbers (e.g., 976, 900, and international destinations) at our sole discretion.
Additional hardware, software, subscription, credit or debit card, Internet access from your compatible PC and/or special network connection may be required and you are solely responsible for arranging for or obtaining all such requirements. Some solutions may require third party products and/or services, which are subject to any applicable third party terms and conditions and may require separate purchase from and/or agreement with the third party provider. AT&T is not responsible for any consequential damages caused in any way by the preceding hardware, software or other items/requirements for which you are responsible.
Not all plans or Services are available for purchase or use in all sales channels, in all areas or with all devices. AT&T is not responsible for loss or disclosure of any sensitive information you transmit. AT&T's wireless services are not equivalent to wireline Internet. AT&T is not responsible for nonproprietary services or their effects on devices.
We may, but do not have the obligation to, refuse to transmit any information through the Services and may screen and delete information prior to delivery of that information to you. There are gaps in service within the Services areas shown on coverage maps, which, by their nature, are only approximations of actual coverage.
WE DO NOT GUARANTEE YOU UNINTERRUPTED SERVICE OR COVERAGE. WE CANNOT ASSURE YOU THAT IF YOU PLACE A 911 CALL YOU WILL BE FOUND. AIRTIME AND OTHER SERVICE CHARGES APPLY TO ALL CALLS, INCLUDING INVOLUNTARILY TERMINATED CALLS. AT&T MAKES NO WARRANTY, EXPRESS OR IMPLIED, OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, SUITABILITY, ACCURACY, SECURITY, OR PERFORMANCE REGARDING ANY SERVICES, SOFTWARE OR GOODS, AND IN NO EVENT SHALL AT&T BE LIABLE, WHETHER OR NOT DUE TO ITS OWN NEGLIGENCE, for any:
act or omission of a third party;
mistakes, omissions, interruptions, errors, failures to transmit, delays, or defects in the Services or Software provided by or through us;
damage or injury caused by the use of Services, Software, or Device, including use in a vehicle;
claims against you by third parties;
damage or injury caused by a suspension or termination of Services or Software by AT&T; or
damage or injury caused by failure or delay in connecting a call to 911 or any other emergency service.
Notwithstanding the foregoing, if your Service is interrupted for 24 or more continuous hours by a cause within our control, we will issue you, upon request, a credit equal to a pro-rata adjustment of the monthly Service fee for the time period your Service was unavailable, not to exceed the monthly Service fee. Our liability to you for Service failures is limited solely to the credit set forth above.
Unless prohibited by law, AT&T isn't liable for any indirect, special, punitive, incidental or consequential losses or damages you or any third party may suffer by use of, or inability to use, Services, Software, or Devices provided by or through AT&T, including loss of business or goodwill, revenue or profits, or claims of personal injuries.
To the full extent allowed by law, you hereby release, indemnify, and hold AT&T and its officers, directors, employees and agents harmless from and against any and all claims of any person or entity for damages of any nature arising in any way from or relating to, directly or indirectly, service provided by AT&T or any person's use thereof (including, but not limited to, vehicular damage and personal injury), INCLUDING CLAIMS ARISING IN WHOLE OR IN PART FROM THE ALLEGED NEGLIGENCE OF AT&T, or any violation by you of this Agreement. This obligation shall survive termination of your Service with AT&T. AT&T is not liable to you for changes in operation, equipment, or technology that cause your Device or Software to be rendered obsolete or require modification.
SOME STATES, INCLUDING THE STATE OF KANSAS, DON'T ALLOW DISCLAIMERS OF IMPLIED WARRANTIES OR LIMITS ON REMEDIES FOR BREACH. THEREFORE, THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU. THIS AGREEMENT GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE.
00mred00
That protects them now, but I want to see my original contract from when I got my data plan back several years ago.
Oh I agree.. but...you renewed your contract just like I did and we became subject to those new terms. They also have a "right to change terms" in there somewhere...and it has been there for years. Unfortunately unlike credit cards, I don't think there is anything mandating they have to notify you of the changes.
At least with sprint we had the option to opt out without penalty if certain things were changed
specter07 said:
00mred00
That protects them now, but I want to see my original contract from when I got my data plan back several years ago.
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No breach of contract because you still have unlimited data. U signed a contract for unlim data usuage not speed. Take your little dictionary terms and shove em you know where. All these threads have on them anymore are people crying about data. Can you find something better to do with your lives? Probably not
Sent from my SAMSUNG-SGH-I727 using xda premium
...says the idiot who attacks people on forums because his mommy didn't love him enough.
Ok people. Enough flaming ...... agree to disagree. But that is correct they can throttle all they want. Att and vzw have fast lte. But throttleing. Sprint has unlimited and does not throttle but there speeds are so slow its like being throttled 24/7
Where can i sign the petition?
Can someone please post a link for the petition or a class action lawsuit?
Thanks
p.s i'm a newbb lol
When I get home I'll post it for you.
Sent from my SAMSUNG-SGH-I727 using xda premium
I created the thread for petition and Here it is.
super8sean said:
Can someone please post a link for the petition or a class action lawsuit?
Thanks
p.s i'm a newbb lol
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While I agree with the petition and think that AT&T are being miserly with their usage caps, that kind of petition won't get you anywhere. Class action law suits need lawyers, consumer advocates, media savvy activists, and the like. You could have a million signers to some non-binding online petition and a judge wouldn't give a crap.
A petition can help gauge interest before moving forward with a legal team, etc. I don't care much about the throttle issue but I'm definitely interested in joining a class action lawsuit against Samsung for the screen issue.