Database Info

T-Mobile UK has Lost Their Mind

http://support.t-mobile.co.uk/help-and-support/index?page=home&cat=DATA_CHANGES
Changes to Mobile Internet fair use policies
T-Mobile is the only operator to give customers the Mobile Internet for a fixed-price. We never charge our customer's more than they expect for their Mobile Internet in the UK.
Therefore you'll never need to worry about how many emails you've sent, how long you've been on-line or the ‘data / GB’s’
Browsing means looking at websites and checking email, but not watching videos, downloading files or playing games. We’ve got a fair use policy but ours means that you'll always be able to browse the internet, it’s only when you go over the fair use amount that you won’t be able to download, stream and watch video clips.
So Whats Changing? - From 1st February 2011 we will be aligning our fair use policies so our mobile internet service will have fair use of 500MB.
What Does This Mean? - We’ll always let you email and browse the internet and you’ll never pay more than you agree to. We do have a fair use policy but ours is there to make sure we deliver the best service possible to all our customers. This means that you’ll always be able to browse the internet.
So remember our Mobile Broadband and internet on your phone service is best used for browsing which means looking at your favorite websites like Facebook, Twitter, Gmail, BBC News and more, checking your email and looking for information, but not watching videos or downloading files.
If you want to download, stream and watch video clips, save that stuff for your home broadband.
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It looks like T-Mobile UK decided that their new year's resolution would be to get rid of all of their customers...

I Don't get it. A lot of these streaming services have fee's attached to them which i understand. What I don't understand is why double charge for the service and the connection.
I think that it would be harmful to all the companies that thrive from these types of use. The only way I would justify this is if we away with the high cost of talk plans. I do not want to be forced into some overpriced talk plan when I do most of my talking via the web.

in before xda hacks a way around it.

Only a tiny percentage of mobile phone customers use more than 500MB a month.
Rather than cut off internet access completely, they'll still allow web and email, just no heavy use types.
Tarriffs seem completely different in the US from what people have posted too.
Over here it's normal if you're on a contract to always pay just the contract fee, due to the free minutes/texts/internet included.
The knack is to work out how much you use, how much that would cost, and pick a tarriff which costs less but gives you the same use.
All operators are bringing in or have brought in a 500MB a month AUP, they'd be crazy not to as any network that doesn't will be swamped by all the heavy users.
Meanwhile all the low and medium users will benefit through the freed up bandwitdh.

So what about all these new so called services. I mean this isnt just one company its all of them.
How can att support the atrix and data. While docked it uses a full web browser. Thats gotta consume way more data.

3 UK has done the opposite. I have the carrier and I have been happy with their plans. I brought my Nexus One from the US (ATT Bands) and have happily been using unlimited skype, 2gb data, 300 mins, 3000 txt and more for only £15 / mo with monthly contracts.
T-Mobile almost got my business with the 3GB plan, but wanted me to buy an android device from them to qualify for it!

Well that sucks. Are there bigger (more expensive) plans available?
All the cheap prepaid carriers here in Germany are offering 5GB, which seems to be becoming the norm. I figured the rest of the world would be following suit...?

This is completely removing the reason I joined T-Mobile in the first place.
T-Mobile are turning my smartphone dumb!

T-Moblie have always had terrible customer support, and this has just tipped me over the edge. They're losing me as a customer.

T-Mobiles Internet cap
Guys does this cap effect Recent T-Mobile plans only?
I'm asking because I've had my Unlimited Data, Internet package with T-Mobile for over 8 Months now ...
regards

raziel123 said:
Guys does this cap effect Recent T-Mobile plans only?
I'm asking because I've had my Unlimited Data, Internet package with T-Mobile for over 8 Months now ...
regards
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HI M8t
Just got off the phone with T-Mobile, and it is affecting me too, Damn them
Are on a Unlimited Data, Internet package with T-Mobile and so think it affects u 2 m8t.
Asked how they can do this because we do have a "contract" with amount and time duration of the contract, but they say as long as they give "us" 30 days notice they can do anything, but still we can not just give them "30 days" notice. Will leave them as soon as i can!
And don't you think they gave me the **** excuse that this was to free up bandwidth! Told the to stop this B$%**** excuse and upgrade there infrastructure instead!!

I'm positive that if they change the usage policy for ALL customers.
You are entitled to cancel your 'contract' as they will have breached the one that was signed by you.
My phone bill with them is £275, and if they try and cap my data, I'll be cancelled by the 2nd Feb!

xaccers said:
Only a tiny percentage of mobile phone customers use more than 500MB a month.
Rather than cut off internet access completely, they'll still allow web and email, just no heavy use types.
Tarriffs seem completely different in the US from what people have posted too.
Over here it's normal if you're on a contract to always pay just the contract fee, due to the free minutes/texts/internet included.
The knack is to work out how much you use, how much that would cost, and pick a tarriff which costs less but gives you the same use.
All operators are bringing in or have brought in a 500MB a month AUP, they'd be crazy not to as any network that doesn't will be swamped by all the heavy users.
Meanwhile all the low and medium users will benefit through the freed up bandwitdh.
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All good and well, But it is rather Dubious to claim that you were offering an Unlimited internet package and then claim to restrict it using a 500 MB per month "Fair Use Policy" ... which incidently was not amentioned or stated in the terms and conditions ...
clearly the T-Mobile numpties tried to consume more than they can physically swallow ...
regards

unubtanium said:
HI M8t
Just got off the phone with T-Mobile, and it is affecting me too, Damn them
Are on a Unlimited Data, Internet package with T-Mobile and so think it affects u 2 m8t.
Asked how they can do this because we do have a "contract" with amount and time duration of the contract, but they say as long as they give "us" 30 days notice they can do anything, but still we can not just give them "30 days" notice. Will leave them as soon as i can!
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Thanks mate,
I'm gonna have words with them, I'll see what happens when they get my 30 Days Notice ...
long as they us 30 Days Notice, they can change any terms and conditions?
regards
Raz

raziel123 said:
All good and well, But it is rather Dubious to claim that you were offering an Unlimited internet package and then claim to restrict it using a 500 MB per month "Fair Use Policy" ... which incidently was not amentioned or stated in the terms and conditions ...
clearly the T-Mobile numpties tried to consume more than they can physically swallow ...
regards
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Click to collapse
Remember your contract (you did read it didn't you?), it will say that they're able to change the terms and should also say you're able you cancel because of the change.
Many companies have had their knuckles wrapped because while stating unlimited they've imposed (in many cases hidden) limits, so in response they're now making the limits public.
Don't like it? Check your contract for the get out clause and tell them you're off, just don't expect them to be sorry to see you go.

This was the only reason I put up with their crappy network coverage. I do hope I'm able to cancel.

Slogan change?
Life's for sharing ... as long as it's not via videos or pictures
or
Life's for sharing ... just do it on somebody else's network, not ours
Sent from my dragon 32

zytron said:
Slogan change?
Life's for sharing ... as long as it's not via videos or pictures
or
Life's for sharing ... just do it on somebody else's network, not ours
Sent from my dragon 32
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LOL.........
Life's for sharing ..... but use your home broadband for that stuff.

Been with T-Mob 8 years, I prob don't use that much data, but I'm still leaving them for being underhand. I signed an unlimited data plan so they can kiss my ass goodbye...
I'll be sending them a letter to cancel my contract and then cancelling my direct debit...!

xaccers said:
Remember your contract (you did read it didn't you?), it will say that they're able to change the terms and should also say you're able you cancel because of the change.
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Just chatted with my friend(assistant manager at t-mobile shop) and hi mentioned that you can not cancel a contract because of them changing the terms.
Or is my friend wrong?? Please say so, so i can cancel my contract!

Class Action Lawsuit on AT&T Data Throttle

I'm thinking one will be started soon based on I believe that it's a breach of contact based on the termed "Unlimited" Data.
If you look up Unlimited you get the following definition.
1: lacking any controls : unrestricted <unlimited access>
2: boundless, infinite <unlimited possibilities>
3: not bounded by exceptions : undefined
So by AT&T controlling just Unlimited data users rate speeds, seems like a breach of contract. Anyone care to give some insight?

there was petition and i have thread somewhere.
specter07 said:
I'm thinking one will be started soon based on I believe that it's a breach of contact based on the termed "Unlimited" Data.
If you look up Unlimited you get the following definition.
1: lacking any controls : unrestricted <unlimited access>
2: boundless, infinite <unlimited possibilities>
3: not bounded by exceptions : undefined
So by AT&T controlling just Unlimited data users rate speeds, seems like a breach of contract. Anyone care to give some insight?
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Click to collapse

specter07 said:
I'm thinking one will be started soon based on I believe that it's a breach of contact based on the termed "Unlimited" Data.
If you look up Unlimited you get the following definition.
1: lacking any controls : unrestricted <unlimited access>
2: boundless, infinite <unlimited possibilities>
3: not bounded by exceptions : undefined
So by AT&T controlling just Unlimited data users rate speeds, seems like a breach of contract. Anyone care to give some insight?
Click to expand...
Click to collapse
Look up all of the terms of the contract. The dictionary definition is completely irrelevant when talking in legal terms, where any word can be defined far differently than it seems to be in the real world. Unlimited probably comes with a whole slew of stipulations and limitations laid out in the contract, including throttling "to maintain quality of service for its customers". Unless you can find somewhere where they advertised and left out an asterisk and/or the fine print, you're boned.

Yup
appdroid said:
there was petition and i have thread somewhere.
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Click to collapse
I saw that, I signed it also. Sad thing is that it needs 20,000 people and I have number 120 something.

Here's the thing, they aren't doing anything to your "unlimited" data. They are throttling your speed not your access to the data itself. According to them you can still use as much as you want it's just at a laughable speed. This is all done to, what they hope, make you switch to the 4 gb plan.
While what they as a company are doing to us with the unlimited plan is ridiculous and shouldn't be allowed, I'm not convinced anything can be done about it other then moving companies. I for one will be taking my internet plan to another provider.

Wow, so where are you going to jump ship to. All other carriers have the same plans as At&t. Oh, and if you thinking of going to Sprint I would not their internet speeds are the worst. Just out of curiousity how much is your unlimited data plan anyway?
Sent from my HTC Flyer P510e using XDA App

don't go to sprint. We still get better internet speed with different APN while throttle compare with sprint.

the unlimited plan I signed up for was for the iphone at 30.00 per month. I get to keep that rate for an unlimited plan for the skyrocket.
And I did say internet service not phone service would be moved. I live in San Francisco so it's not like i don't have options for a new isp

Same here, I have the $30.00 a month unlimited plan.
In the legal world, words are open to interpretation unless otherwise noted. So basically going to have to look back to the unlimited plan contract and see if they have anything about restricting speeds.
As far as them not doing anything to my unlimited plan they are. They are restricting me how I use it. Before there were no restrictions on how you use your unlimited plan, now they are restricting my speed to the point where its unusable. I went from downloading 20 + mbps to 0.12 mbps and I've tried switching to HSPA+ but can't seem to get it to work. I've tired about 5 different methods that are posted here and on goggle and nothing, phone wont get a connection.
Also they are only throttling a specific group of people. Now if they did this to every data plan then it would be a different story but since it's only grandfathered unlimited data users I'm sure that would help in the Suit.

This is the one clause that pretty much protects them
http://www.wireless.att.com/cell-ph...Are The Limitations On Service And Liability?
Unless prohibited by law, the following limitations of liability apply. Service may be interrupted, delayed, or otherwise limited for a variety of reasons, including environmental conditions, unavailability of radio frequency channels, system capacity, priority access by National Security and Emergency Preparedness personnel in the event of a disaster or emergency, coordination with other systems, equipment modifications and repairs, and problems with the facilities of interconnecting carriers. We may block access to certain categories of numbers (e.g., 976, 900, and international destinations) at our sole discretion.
Additional hardware, software, subscription, credit or debit card, Internet access from your compatible PC and/or special network connection may be required and you are solely responsible for arranging for or obtaining all such requirements. Some solutions may require third party products and/or services, which are subject to any applicable third party terms and conditions and may require separate purchase from and/or agreement with the third party provider. AT&T is not responsible for any consequential damages caused in any way by the preceding hardware, software or other items/requirements for which you are responsible.
Not all plans or Services are available for purchase or use in all sales channels, in all areas or with all devices. AT&T is not responsible for loss or disclosure of any sensitive information you transmit. AT&T's wireless services are not equivalent to wireline Internet. AT&T is not responsible for nonproprietary services or their effects on devices.
We may, but do not have the obligation to, refuse to transmit any information through the Services and may screen and delete information prior to delivery of that information to you. There are gaps in service within the Services areas shown on coverage maps, which, by their nature, are only approximations of actual coverage.
WE DO NOT GUARANTEE YOU UNINTERRUPTED SERVICE OR COVERAGE. WE CANNOT ASSURE YOU THAT IF YOU PLACE A 911 CALL YOU WILL BE FOUND. AIRTIME AND OTHER SERVICE CHARGES APPLY TO ALL CALLS, INCLUDING INVOLUNTARILY TERMINATED CALLS. AT&T MAKES NO WARRANTY, EXPRESS OR IMPLIED, OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, SUITABILITY, ACCURACY, SECURITY, OR PERFORMANCE REGARDING ANY SERVICES, SOFTWARE OR GOODS, AND IN NO EVENT SHALL AT&T BE LIABLE, WHETHER OR NOT DUE TO ITS OWN NEGLIGENCE, for any:
act or omission of a third party;
mistakes, omissions, interruptions, errors, failures to transmit, delays, or defects in the Services or Software provided by or through us;
damage or injury caused by the use of Services, Software, or Device, including use in a vehicle;
claims against you by third parties;
damage or injury caused by a suspension or termination of Services or Software by AT&T; or
damage or injury caused by failure or delay in connecting a call to 911 or any other emergency service.
Notwithstanding the foregoing, if your Service is interrupted for 24 or more continuous hours by a cause within our control, we will issue you, upon request, a credit equal to a pro-rata adjustment of the monthly Service fee for the time period your Service was unavailable, not to exceed the monthly Service fee. Our liability to you for Service failures is limited solely to the credit set forth above.
Unless prohibited by law, AT&T isn't liable for any indirect, special, punitive, incidental or consequential losses or damages you or any third party may suffer by use of, or inability to use, Services, Software, or Devices provided by or through AT&T, including loss of business or goodwill, revenue or profits, or claims of personal injuries.
To the full extent allowed by law, you hereby release, indemnify, and hold AT&T and its officers, directors, employees and agents harmless from and against any and all claims of any person or entity for damages of any nature arising in any way from or relating to, directly or indirectly, service provided by AT&T or any person's use thereof (including, but not limited to, vehicular damage and personal injury), INCLUDING CLAIMS ARISING IN WHOLE OR IN PART FROM THE ALLEGED NEGLIGENCE OF AT&T, or any violation by you of this Agreement. This obligation shall survive termination of your Service with AT&T. AT&T is not liable to you for changes in operation, equipment, or technology that cause your Device or Software to be rendered obsolete or require modification.
SOME STATES, INCLUDING THE STATE OF KANSAS, DON'T ALLOW DISCLAIMERS OF IMPLIED WARRANTIES OR LIMITS ON REMEDIES FOR BREACH. THEREFORE, THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU. THIS AGREEMENT GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE.

00mred00
That protects them now, but I want to see my original contract from when I got my data plan back several years ago.

Oh I agree.. but...you renewed your contract just like I did and we became subject to those new terms. They also have a "right to change terms" in there somewhere...and it has been there for years. Unfortunately unlike credit cards, I don't think there is anything mandating they have to notify you of the changes.
At least with sprint we had the option to opt out without penalty if certain things were changed
specter07 said:
00mred00
That protects them now, but I want to see my original contract from when I got my data plan back several years ago.
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Sent from my SAMSUNG-SGH-I727 using XDA App

No breach of contract because you still have unlimited data. U signed a contract for unlim data usuage not speed. Take your little dictionary terms and shove em you know where. All these threads have on them anymore are people crying about data. Can you find something better to do with your lives? Probably not
Sent from my SAMSUNG-SGH-I727 using xda premium

...says the idiot who attacks people on forums because his mommy didn't love him enough.

Ok people. Enough flaming ...... agree to disagree. But that is correct they can throttle all they want. Att and vzw have fast lte. But throttleing. Sprint has unlimited and does not throttle but there speeds are so slow its like being throttled 24/7

Where can i sign the petition?
Can someone please post a link for the petition or a class action lawsuit?
Thanks
p.s i'm a newbb lol

When I get home I'll post it for you.
Sent from my SAMSUNG-SGH-I727 using xda premium

I created the thread for petition and Here it is.
super8sean said:
Can someone please post a link for the petition or a class action lawsuit?
Thanks
p.s i'm a newbb lol
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Click to collapse

While I agree with the petition and think that AT&T are being miserly with their usage caps, that kind of petition won't get you anywhere. Class action law suits need lawyers, consumer advocates, media savvy activists, and the like. You could have a million signers to some non-binding online petition and a judge wouldn't give a crap.

A petition can help gauge interest before moving forward with a legal team, etc. I don't care much about the throttle issue but I'm definitely interested in joining a class action lawsuit against Samsung for the screen issue.

New T-Mobile Data Policy

T-Mobile.com Manage Your Account Support
Important Notice about Domestic Data Use While Off the T-Mobile Network
Beginning on April 5, 2012 there will be a limit on the amount of data that can be used while a T-Mobile customer's device is connected to another provider's network ("off network" or "domestic romaing"). Customers that are domestically roaming will receive free text message usage alerts for data. If the roaming data limit is exceeded for a Rate Plan, then data service will be suspended from off-network roaming until the start of the next bill cycle or a qualifying change is made to the Rate Plan. This will not impact: (1) voice usage, and (2) data usage on the T-Mobile network.
To determine domestic roaming areas, see the T-Mobile data coverage map by visiting www.T-Mobile.com/Coverage. The domestic roaming data allowance for each Rate Plan is outlined in the chart below. To use this chart, review the Current Rate Plan Full Speed Data Allotment column to identify the megabytes (MB) or gigabytes (GB) included in your Rate Plan, and then see the domestic roaming data usage limit that applies on the right. The megabytes of gigabytes for a Rate Plan can often be found by reviewing the Available Service section on page 1 of the bill (ex: Classic Simple 200MB Data Promo) or by dialing #WEB# send from your mobile phone.
Current Rate Plan Full Speed Data Allotment New Domestic Off Network (Romaing) Data Limit
1MB to 199MB 5MB
200MB to 1.99GB 10MB
2GB to 4.99GB 50MB
5GB to 9.99GB 100MB
10GB and above 200MB
Mobile Web Pay Per Use 10MB
Off-network data use may occur even when you are within the T-Mobile coverage area. See T-Mobile.com for directions on how to update device settings to avoid domestic roaming and for more information about this notice. Review Sections 3-5 of T-Mobile's Terms and Conditions available at T-Mobile.com for information on your rights (which may include early service cancellation) as a T-Mobile customer. Please retain a copy of this notice for your records. © 2012 T-Mobile USA, Inc.
©2002-2012 T-Mobile USA, Inc. | Terms of Use | Terms & Conditions | Return Policy | Privacy Policy

I just got this email.
I do not accept the terms of this change to my contract.
I will be voicing my problem with this with t-mobile on monday morning.
I enrolled in this plan with them specifically for data and do not use voice or text, and am frequently out of t-mobile tower range.
This is a breach of contract and I expect I will need to talk to a lawyer, looks like my contract with them for service has been voided. I have no doubt that they will try to charge me a termination fee, and I also have no doubt I will see them in court.
Lets hope it doesn't come to that.

Blue6IX said:
I just got this email.
I do not accept the terms of this change to my contract.
I will be voicing my problem with this with t-mobile on monday morning.
I enrolled in this plan with them specifically for data and do not use voice or text, and am frequently out of t-mobile tower range.
This is a breach of contract and I expect I will need to talk to a lawyer, looks like my contract with them for service has been voided. I have no doubt that they will try to charge me a termination fee, and I also have no doubt I will see them in court.
Lets hope it doesn't come to that.
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All you have to do is basically make them aware you know its breech of contract and tell them to let you off contract etf free because of that
Sent from my HTC Sensation XE with Beats Audio using Tapatalk

Blue6IX said:
I just got this email.
I do not accept the terms of this change to my contract.
I will be voicing my problem with this with t-mobile on monday morning.
I enrolled in this plan with them specifically for data and do not use voice or text, and am frequently out of t-mobile tower range.
This is a breach of contract and I expect I will need to talk to a lawyer, looks like my contract with them for service has been voided. I have no doubt that they will try to charge me a termination fee, and I also have no doubt I will see them in court.
Lets hope it doesn't come to that.
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let us know what happens im sure i will be calling after you do on Monday, oh id use a call recorder app just to be on the safe side for your end you never know when you might need part of the conversation you have with one of them.......hey they do it to us why not reverse it on them. It just seems like they just keep making their loyal customers want to leave from all these sneaky moves. somebody does not know how to operate a company very well

strapped365 said:
All you have to do is basically make them aware you know its breech of contract and tell them to let you off contract etf free because of that
Sent from my HTC Sensation XE with Beats Audio using Tapatalk
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Yea, that's basically what I assume will happen - I was sold on it because of mobile data off-tower advantages.
Sent from my Bulletproof_Doubleshot using xda premium

any news on this? Anyone call ?
Sent from my HTC myTouch_4G_Slide using Tapatalk

I just woke up a little bit ago, and by the time I get my head about me it'll be too late to call today.
I have work at 7 a.m. tomorrow, so if I get done early enough i'll call then. I wok day and night shifts so sometimes it's hard for me to be available during business hours.

Customer care is open 24/7. I don't understand how it is ever to late to call.

I would love to get out of contract ETF free, I want to move to AT&T, that Galaxy Note is amazing, but AT&T sucks on stale nutsack.

I tried to cancel three times. No luck
Sent from my myTouch_4G_Slide using XDA App

sabeard said:
Customer care is open 24/7. I don't understand how it is ever to late to call.
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I have a half dozen issues to take up in the call beyond this, so I just figured i'd have to call during normal business hours to be able to interact with billing and retentions during the course of the call - wasn't aware they were available around the clock as i've tried before off-hours and was unable to get my issues resolved.
I definitely have to get this all resolved before this billing cycle is up because t-mo is trying to fleece me pretty good and i'm not impressed at all.

Any update on this?
Sent from my HTC myTouch_4G_Slide using xda premium

Can someone ex plane this in laymans terms please.
Sent from my SGH-T989 using xda premium

Madblaster6 said:
Can someone ex plane this in laymans terms please.
Sent from my SGH-T989 using xda premium
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Basically tmobile is changing how much data you are allowed to use while roaming. More like decrease it by cutting you off once you reach your limit. The amount you get depends on your current data plan. People are arguing that this is a breach of contract and are trying to get out of their contract ETF free so they can move to a provider who basically have better coverage which would mean no roaming data. Tmobile is playing hardball and letting some people out but not others based on past roaming behavior. Basically the new plan ducks
Sent from my myTouch_4G_Slide using XDA

smockonallama said:
Off-network data use may occur even when you are within the T-Mobile coverage area.
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Click to collapse
How is this even possible. If you are in the tmobile coverage area...wouldn't you be connected to tmobile? Are they saying "oh sorry, the device you have (that we sold you) didn't pick up our signal, and it thought it was roaming, so pay us money for all the data you used."
Really!?

liht said:
How is this even possible. If you are in the tmobile coverage area...wouldn't you be connected to tmobile? Are they saying "oh sorry, the device you have (that we sold you) didn't pick up our signal, and it thought it was roaming, so pay us money for all the data you used."
Really!?
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UPDATE: Today - 15 March 2012 - at 1:27 I phoned T-Mobile {611} to talk about this new "Domestic Data Roaming" Plan and explained to them that I have been w/ T-Mobile for 12 years but that I am not happy that they have changed the existing plan and would like to opt out of the contract w/ out paying an ETF {Early Termination Fee} and this is what I was told:
"This plan will only affect 1% of T-Mobile customers. Through extensive research it was determined that YOU are not in that 1% and therefor you will not be effected at all."
I spoke w/ two different people - one just a regular customer service rep and secondly a lady w/ the T-Mobile Customer Loyalty Center. Both were nice, but both told me, essentially, the same thing.
My comeback to them was that they have only viewed past data usage and are not taking into account FUTURE data usage and explained that this summer I will be doing a lot of traveling, which I am, as I will be seeing several shows of Roger Waters - The Wall Live, and I feel that this may affect me at that time.
To them, this did not matter. I asked when my "30-day window" would close as in their own Term & Conditions, rule 6, it states:
6. Our Rights to Make Changes. This provision, which describes how changes may be made to your Agreement, is subject to requirements and limitations imposed by applicable law, and will not be enforced to the extent prohibited by law. Your Service is subject to our business policies, practices, and procedures, which we can change without notice. WE CAN CHANGE ANY TERMS IN THE AGREEMENT AT ANY TIME. YOU MAY CANCEL THE AFFECTED LINE OF SERVICE WITHOUT AN EARLY TERMINATION FEE (if applicable) IF: (A) WE CHANGE YOUR PRICING IN A MANNER THAT MATERIALLY INCREASES YOUR MONTHLY RECURRING CHARGE(S) (the amount you agreed to pay each month for voice, data and messaging, which does not include overage, pay-per-use or optional services (such as 411, or downloads), or taxes and fees); (B) WE MATERIALLY DECREASE THE SERVICE ALLOTMENTS WE AGREED TO PROVIDE TO YOU FOR YOUR MONTHLY RECURRING CHARGE; OR (C) WE MATERIALLY CHANGE A TERM IN THESE T&Cs OTHER THAN PRICING IN A MANNER THAT IS MATERIALLY ADVERSE TO YOU. WE WILL PROVIDE YOU WITH AT LEAST 30 DAYS' NOTICE OF ANY CHANGE WARRANTING CANCELLATION OF THE AFFECTED LINE OF SERVICE WITHOUT AN EARLY TERMINATION FEE (WHICH IS YOUR ONLY REMEDY), AND YOU MUST NOTIFY US WITHIN 14 DAYS AFTER YOU RECEIVE THE NOTICE, OR AS OTHERWISE PROVIDED IN THE NOTICE. IF YOU FAIL TO TERMINATE WITHIN THE RELEVANT TIMEFRAME, YOU ACCEPT THE CHANGES.
The lady told me - and I quote - "There is no 30-day window for you since this plan will not have any effect on your account."
So, to summarize, they are claiming that 1% - I was even told twice that it's actually LESS than 1% - of their customer's will be affected by this new "Data Usage Change" and that they claim that they only looked at past data usage and did not take into account future usage and since I don't fall into that 1% or less category, I have NO RIGHT TO TERMINATE EARLY W/ OUT PAYING A PENALTY.
I thought I would share this as - to me - this seems like a load of horse crap. They have a contract that I agreed to - they are changing the contract and are changing it based on PAST DATA USAGE w/ NO consideration of future usage and also are adamant that I have no window to vacate the current contract.
Sorry for the lengthy response, but I feel this will be useful to some - or all - of you, and I am also curious about how they can "get away" w/ this crap of saying "since it doesn't affect you based on your past, there is nothing you can do to void the contract in the future."
Thanks for reading, I welcome any and all input.
PS: I know that this is in the My Touch 4G Slide forum and I have a Galaxy S-II, but when I Googled this "contract" stuff, this is what came up. If a MOD feels this should be moved, feel free to do so. I don't believe that a difference in phones will matter when it comes to "contracts" so I went ahead and posted it here. Forgive me if I have made an error.

InTheFlesh? said:
their own Term & Conditions, rule 6, it states:
6. Our Rights to Make Changes. This provision, which describes how changes may be made to your Agreement, is subject to requirements and limitations imposed by applicable law, and will not be enforced to the extent prohibited by law. Your Service is subject to our business policies, practices, and procedures, which we can change without notice. WE CAN CHANGE ANY TERMS IN THE AGREEMENT AT ANY TIME. YOU MAY CANCEL THE AFFECTED LINE OF SERVICE WITHOUT AN EARLY TERMINATION FEE (if applicable) IF: (A) WE CHANGE YOUR PRICING IN A MANNER THAT MATERIALLY INCREASES YOUR MONTHLY RECURRING CHARGE(S) (the amount you agreed to pay each month for voice, data and messaging, which does not include overage, pay-per-use or optional services (such as 411, or downloads), or taxes and fees); (B) WE MATERIALLY DECREASE THE SERVICE ALLOTMENTS WE AGREED TO PROVIDE TO YOU FOR YOUR MONTHLY RECURRING CHARGE; OR (C) WE MATERIALLY CHANGE A TERM IN THESE T&Cs OTHER THAN PRICING IN A MANNER THAT IS MATERIALLY ADVERSE TO YOU. WE WILL PROVIDE YOU WITH AT LEAST 30 DAYS' NOTICE OF ANY CHANGE WARRANTING CANCELLATION OF THE AFFECTED LINE OF SERVICE WITHOUT AN EARLY TERMINATION FEE (WHICH IS YOUR ONLY REMEDY), AND YOU MUST NOTIFY US WITHIN 14 DAYS AFTER YOU RECEIVE THE NOTICE, OR AS OTHERWISE PROVIDED IN THE NOTICE. IF YOU FAIL TO TERMINATE WITHIN THE RELEVANT TIMEFRAME, YOU ACCEPT THE CHANGES.
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This right here is pretty much why contracts suck. You are stuck with what they give you and can't make your own contract.

That is what they told me too. BS if you ask me.
Sent from my myTouch_4G_Slide using XDA

The 2 magical words to get a rep to actually listen to you are SUE and BBB. Just state to them that you spoke with your lawer and that there is with no doubt a breach of contract, and if they don't sucomb and cancel without etf that you WILL press charges and sue. Believe me I've worked overseas for sprint customer service, and the only way we were allowed to get off our asses and escalate the call to our supervisers and/or managers is by hearing those 2 words, especially anything that had to do with courtrooms...
Sent from my HTC myTouch_4G_Slide using Tapatalk

I used BBB and Ftc threat. I actually did file a complaint on the FTC website. Didn't seem to matter to the rep.
Sent from my myTouch_4G_Slide using XDA

T-Mobile plans to put an end to excessive data use.

http://gizmodo.com/t-mobile-will-stop-customers-abusing-unlimited-data-1727652180
Will this mean that T-Mobile will no longer be truly unlimited? The article states that T-Mobile has software to track whether excessive data users are taking advantage of the system by modifying their devices to hide tether. So stop me if I'm wrong but being able to tell what data you view, stream, or use would be invasion of privacy. And I believe it's illegal for the carriers to monitor what data content is. So by throttling a user for so called cheating the system would mean submitting evidence that they ,the carrier, has invaded the subscribers privacy. And didn't AT&T get fined $100 by the FCC recently for throttling unlimited users due to breach of contract? Check out this article, its a good read......
http://gizmodo.com/t-mobile-will-stop-customers-abusing-unlimited-data-1727652180

That only applies to the USA. European Privacy laws dictate that providers are not allowed to see the details of data usage. Deutsche Telekom and all T-Mobile branches in Europe can not, and will not block or track users based on data usage. If they do they face an instant seize and desist from the EU high court on all assets, the charges being direct violation of EU privacy laws.
A few providers tried to ban tethering for a while a couple of years ago, but thanks to Neelie Kroes they got a hefty fine and we got a law that prevents them from limiting specific services.
Besides, do we even have unlimited 4G data plans in Europe? Low-speed 3G maybe, but not 4G.
This is mild compared to the actual level of spying that US providers do. Did you know they can even see what apps their users have installed and, if they're internet-using apps, how many times they use them? Lots of cases where users had warranty service refused because an app that required root access was running on their phones. They've even got the right to remotely remove apps from a user's phone without informing the user. It's terrifying to think that people actually tolerate such a thing...

Question Evading Hotspot Restrictions?

I'm currently on an S9+ through AT&T; I'm considering upgrading to a Pixel 7 Pro for my next phone
I have always relied heavily on hotspot data, and have never paid for a specific hotspot plan. This was the case on my LG G3, and on my S9+ – until a recent firmware update I installed pushed a carrier-check into the device when I'd try to enable it
So, a factor for me in choosing a new phone is whether I will be able to use it for unlimited hotspot data without having to get authorization from my carrier / without it counting against hotspot-data-allotments / etc.
Is this doable on a Pixel 7 Pro?
Does it require rooting the device? Does it require a custom ROM?
Are these things I can do on a phone I get through my carrier – AT&T in the US – or will I need a non-carrier-branded version?
Will doing so break other functionality – like Google Wallet / Google Pay?
Super down for rooting / custom roms / etc., but don't feel a huge need for it other than if it's what I need to do to get my unlimited hotspot data going
(Side-note: I know there are VPN Hotspot apps I could use, but I would prefer it to be able to create a hotspot & work in ways I can connect any wifi-device to without special configuration, like with the regular stock hotspot)

Instead of trying to break the law why not just get a plan that allows unlimited hotspot?

jaseman said:
Instead of trying to break the law why not just get a plan that allows unlimited hotspot?
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This is definitely not breaking any laws, terms of service though, yes.

ATT phone plans are just not the greatest nowadays... Consider TMB when you switch.
My guess is that any ROM without the google carrier services app pre installed (i.e. LOS, probably.) Will do just fine with stock configuration. Will it count towards hotspot data Idk. Also it depends on if your carrier needs it for activation.
I'm on Google Fi unlimited and have (up to) 4 dedicated data SIM that shares my main plan data (speed cap at 50G) for free

yurishouse said:
ATT phone plans are just not the greatest nowadays... Consider TMB when you switch.
My guess is that any ROM without the google carrier services app pre installed (i.e. LOS, probably.) Will do just fine with stock configuration. Will it count towards hotspot data Idk. Also it depends on if your carrier needs it for activation.
I'm on Google Fi unlimited and have (up to) 4 dedicated data SIM that shares my main plan data (speed cap at 50G) for free
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After doing more research, it seems as though if I bought a Pixel 7 Pro from AT&T, I would not be able to unlock the bootloader until the phone was fully paid off – and thus wouldn't be able to install a custom ROM
Is that correct?

phnord said:
After doing more research, it seems as though if I bought a Pixel 7 Pro from AT&T, I would not be able to unlock the bootloader until the phone was fully paid off – and thus wouldn't be able to install a custom ROM
Is that correct?
Click to expand...
Click to collapse
That is correct.

phnord said:
After doing more research, it seems as though if I bought a Pixel 7 Pro from AT&T, I would not be able to unlock the bootloader until the phone was fully paid off – and thus wouldn't be able to install a custom ROM
Is that correct?
Click to expand...
Click to collapse
If you purchased an unlocked global version (from Google Store, Amazon has been known to sell some, some brick and mortar stores had offered in the past [but that was when the phone was newly released so I'm unsure about now], def can find 2nd hand on Swappa), you can still use the device on AT&T's network (and your plan), but you wouldn't have to wait on AT&T to unlock the bootloader.
If you have good enough credit, you could possibly finance the phone on Google Store and pay it off monthly for 2 years (more or less what carriers do [although I just found out recently that Verizon is 3 years...])...
Just some additional information and some thoughts...

simplepinoi177 said:
[although I just found out recently that Verizon is 3 years...]
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So is AT&T. T-Mobile is the only one left with 24 months.

Tomadock said:
This is definitely not breaking any laws, terms of service though, yes.
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Hmmmm...you signed your name to a LEGAL agreement/contract. When you break that agreement/contract you are ...wait for it...BREAKING THE LAW! SMH

Breaking a contract is not breaking the law.

jaseman said:
Hmmmm...you signed your name to a LEGAL agreement/contract. When you break that agreement/contract you are ...wait for it...BREAKING THE LAW! SMH
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Lol wat

jaseman said:
Hmmmm...you signed your name to a LEGAL agreement/contract. When you break that agreement/contract you are ...wait for it...BREAKING THE LAW! SMH
Click to expand...
Click to collapse
If the contract holder - the cell service provider - wanted to take you to court because you broke the contract you signed who do you think the judge would side with?
ANY TIME you sign a contract there are LAWS governing how that contract if fulfilled by BOTH parties. You also have LEGAL rights under the contract. It is the LAW!
Why is this so hard for people to understand?

jaseman said:
If the contract holder - the cell service provider - wanted to take you to court because you broke the contract you signed who do you think the judge would side with?
ANY TIME you sign a contract there are LAWS governing how that contract if fulfilled by BOTH parties. You also have LEGAL rights under the contract. It is the LAW!
Why is this so hard for people to understand?
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Click to collapse
Sir, this is XDA. XDA was created by people looking to test the limits , unlock (or add) features, give new life to their devices. Whether that person breaks a law or not, its not like you are paying their legal bills
That said, I AM LOOKING TO ACHIEVE THE SAME AS OP!

simplepinoi177 said:
If you purchased an unlocked global version (from Google Store, Amazon has been known to sell some, some brick and mortar stores had offered in the past [but that was when the phone was newly released so I'm unsure about now], def can find 2nd hand on Swappa), you can still use the device on AT&T's network (and your plan), but you wouldn't have to wait on AT&T to unlock the bootloader.
If you have good enough credit, you could possibly finance the phone on Google Store and pay it off monthly for 2 years (more or less what carriers do [although I just found out recently that Verizon is 3 years...])...
Just some additional information and some thoughts...
Click to expand...
Click to collapse
I hear you on that. Main reason I want to go with AT&T is they currently have a trade-in special where my ancient, cracked-screen, S9+ will count as $800 against the price of the phone, which is very, very tempting...

jaseman said:
Hmmmm...you signed your name to a LEGAL agreement/contract. When you break that agreement/contract you are ...wait for it...BREAKING THE LAW! SMH
Click to expand...
Click to collapse
While it could easily be argued that it's theft of service, nobody ever gets prosecuted for it and the carriers hardly ever will even disconnect you for it unless you're moving terabytes of data so it's not that big of a deal.
Also, the carriers can sit and spin for all I care, they're massively ripping us off in the states.

EtherealRemnant said:
While it could easily be argued that it's theft of service, nobody ever gets prosecuted for it and the carriers hardly ever will even disconnect you for it unless you're moving terabytes of data so it's not that big of a deal.
Also, the carriers can sit and spin for all I care, they're massively ripping us off in the states.
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Click to collapse
I agree that the providers are or may be ripping us off, but that doesn't change the fact the when you sign a contract you are LEGALLY agreeing to abide by the terms of that contract.
I am not saying that the carriers are above contempt, but two wrongs do not make a right.

It is a breach of contract, a civil matter, and they could take you to court to try to recoup their losses. It would be dangerous though as they could be forced to actually admit how little a customer using a hotspot actually costs them. The main thing though, the time wasted pursuing one user would outweigh the benefit of getting their money.

jaseman said:
If the contract holder - the cell service provider - wanted to take you to court because you broke the contract you signed who do you think the judge would side with?
ANY TIME you sign a contract there are LAWS governing how that contract if fulfilled by BOTH parties. You also have LEGAL rights under the contract. It is the LAW!
Why is this so hard for supposedly educated people to understand?
Click to expand...
Click to collapse
It is not illegal to breach a contract. You will not be thrown in jail for breaching a contract. The government will not bring a case against you for breaching a contract. A contract just means the other party may be able to successfully take you to court and get a legally-enforceable judgment. But it's not illegal to breach a contract.

I have used a magisk module to activate the native hotspot without carrier protections. But to get the unlimited hotspot, you're going to need a VPN and VPN tether. I don't know any other way around that unless you pull a higher price for unlimited hotspot

NetShare, PDAnet, Easy Tether, VPN Tether, PairVPN... Lots of apps exist for this purpose. Just beware that your provider isn't dumb and knows you're doing it. Might be best to get a second SIM that you only use for data that way you don't risk your number.