[Q] Software updates, error everytime - Xoom Q&A, Help & Troubleshooting

Hi guys,
Hope you don't mind me jumping straight in and asking a question.
We have a Xoom here, It was sold to us as a Xoom WiFi 32Gb and came with a US style charger (we live in UK).
Now this Xoom has a sim card slot in the same place as the MicroSD slot, The sim card slot has the metal contacts needed to use the sim card also.
Does this mean it's not the WiFi version? As the software does not have any mention on how to use the software or any network options relating to mobile internet etc.
Also it keeps popping up with the same update constantly, when we click install it restarts and the Android character appears with a moving cog... then suddenly has a exclamation mark within a triangle (error). The only way to use the device again is to hold the power button and volume up to reset.
Then once rebooted we are prompted to install the same update again.
The person we bought it from says it was "never rooted" although I'm not familiar with "rooting".
Any ideas what is going on?
Cheers,

It is most likely wifi only. Every Xoom has the sim slot, but they don't all have the actual antenna.
I can't help you with your update problem, but I've seen the solution pop up in threads around the place. Or someone could hop in and help.
Either way, you need more info. Go to Settings > About. Give the info that is there, and we can perhaps point you to a solution.

Related

[Q] [HELP!] Error: SIM card has locked

A few key details:
I purchased my device via Google Play.
I'm using a SIM card provided by Sprint.
I'm not rooted. This device is completely stock.
I've tried reseating the SIM card as well as Factory Data Resets.
That said, here's my issue.
Every time I boot my device, even after a Factory Reset, a while after it's been connected to 3G (it also won't connect to LTE unless auto-activation is in progress, that's a whole separate issue), it displays an empty alert box with a SIM card icon at the top. After closing that box, it displays another one that reads some error about my SIM card being locked and that I need to power cycle the device.
I've tried everything and this error is still popping up. I'll be contacting Sprint later today about the issue but I figured I'd come here first to see if anybody knows about this issue.
Pretty frustrating, Sprint sucks, yada yada... the basics. Can anybody help?
Have you tried unlocking it yourself online under your account's page?
There should be a link next to where your device is listed.
"Get my PIN1/PUK1 unlock code" should give you the required codes to unlock it.
Might also be a bad sim card.
sent from my beantastic almost retired Bionic
Does that Sim card was already activated on another device? Or did they gave you a new one?
There is a similar problem when people try to use a sim card from a current device, that will trigger that same message like yours.
Sent from my Nexus 5 using Tapatalk

[Completed] Help

Hi,
Recently i bought a xolo q700s.
After inserting the reliance sim card, it worked good for about an hour, and after that it pops up a message every now and then about the available balance in the sim. Initially I thought it might be happening because of the power management app which switches off data services and hence it pops up the message about the remaining balance.
But currently I am not using any data package, and i disabled the power management app which came pre installed with xolo.
But still the problem is not solved, and it is really irritating to get the notification at night time and while playing any games.
Any help will be highly appreciated.
There might be another app that provides balance notification. It gets triggerred when you turn Data on or off. That's the one providing such notifications.
But currently I am online using WIFI for internet access , and the data connection is always off, and still I am getting these notification on regular basis, precisely 7 to 8 notifications every hour.
I removed the sim and inserted in the second slot as this phone is a dual sim phone , and still it's the same, and a bit worse, the phone doesn't recognise any contacts from the sim when i inserted it in the second sim slot.
Also if i root this phone, will i be able to solve this problem?
I believe Rooting will help you remove one of the System apps that might be causing this. You can ask the carrier if they could tell you which app provides these notifications. You can disable that app without rooting. Such apps are typically called Carrier Bloat. The app seems to be giving notifications every time you toggle Data.
Having said that, this discussion is going beyond the parameters of XDA Assist. The Mission statement is posted as a sticki, in the Root of this forum. I see that you have posted your query in this thread. That is the correct place for the discussions on this topic.

Nexus 5 SIM not recognised

People,
I hesitate to ask the question again, but I promise you that I've read everything on the subject that I can find (including many of the 171 pages of the "Nexus 5 Flashable Modems and EFS Backup" thread...) and also on a lot of other sites.
My son's N5 on 5.1.1 ran out of battery a month ago (it worked perfectly for the 15 months that I had used it) and when he recharged it he'd lost mobile data. He had the mobile service triangle in the notification bar, but empty. No service.
I have tried absolutely every suggestion that I've read. Airplane mode on/off. Flashed 3 older radios. Installed older Lollipop & Kitkat 4.4.4 from Google Nexus factory image site. Installed the latest nightly of Cyanogenmod. Installed MPZ79M. Rooted it. Nothing works.
I don't believe it's a hardware problem - when I remove and replace the SIM the notification goes from the square with a diagonal bar across it ("no SIM") to the empty triangle. But as soon as I reboot (not just screen off & waken, but full restart) the triangle is replaced with the "No SIM" square again. The same reaction happens on the initialisation after a factory reset - at the "Register SIM" screen it says "No SIM", but extracting and replacing the SIM starts the "Attempting to connect to service" sceen, though this just does nothing until my patience runs out and I skip it. The SIM itself has 3 scratches along it, so all in all I don't think it's a contact problem, but something in the software. The SIM works fine in the Nexus 4 that I've given him.
EFS - I don't know enough about it still, but the phone displays the correct IMEI, so I'm hoping that this means that the EFS is not corrupted?
I know that this is a well-known problem, but on the off-chance that somebody has read a solution that I haven't found...
Thanks for your patience and any help you can offer.
Oh well...
...I guess I have a £350 paperweight?
I suppose at least I can use it as an entertainment console, since wifi seems to be ok. But a terrible shame to waste such a beautiful device.
Maybe you already tried it... Just to be sure:
a) You have incorrect APN configuration, to solve this try resetting your APNs via Settings > Wireless & networks > More > Mobile networks > Access Point Names and then click in three dots above and select "Reset to default".
b) Your mobile phone antenna unit is not working properly, solving this is pretty easy, shutdown your phone, remove your phone's back panel very carefully (using a plastic material..i did it using guitar pick) and then you'll see two wires adjacent to edges of your phone, just remove and refix them gently and reboot your device.
c) Reboot in safe mode and try to play with the preferred network type.
d) I had this problem "No service and no signal network in nexus 5" after restarting phone.
I tried to restart phone few times again and reinsert sim card. No luck.
Then I took sim card out while phone was on ( I forgot to turn it off) and reinsert it and now it's working fine.
It must be a contact problem. Just not shure how long will it work.
Primokorn said:
Maybe you already tried it... Just to be sure:/QUOTE]
Thanks, Primokorn, I'll give your suggestions a go - appreciate the ideas.
I have tried the APN settings, but since there's no SIM (huh!) it's greyed out, though it's temporarily updateable if I extract/replace the SIM while the phone's on - but it's grey again on the next reboot.
Click to expand...
Click to collapse
Primokorn,
No luck. I tried all of these with no result at all. It looks as if this is a very serious flaw in the Nexus 5 - I had my doubts, to be honest, when my son said it started after the phone ran out of battery, but I see exactly the same explanation from other people in the huge number of threads reporting this no-radio problem. How can Google issue such a good phone with such a lousy bug in it...? No point in even asking them (though I've seen at least one person who tried with an impressivly helpful response from the Google support person) since not only is the phone out of warranty but it has been rooted.
Oh well, I enjoyed it while I had it...

HELP: "Not on Registered Network" while trying to place calls after recent update

HELP: "Not on Registered Network" while trying to place calls after recent update
Hi all, yeah I'm getting this error now after recent update, any help greatly appreciated.
Factory ROM
Unlocked S7, formerly ATT&T
Edit:
I should mention that I've already done steps 1-7 here:
(can't post links yet)
Turn off and remove and re-insert sim card.
Attempt to manually connect to all scanned networks, one by one
Reset Network Settings
Start phone in Safe Mode
Nothing works, and I can't contact my carrier, SafetyNet Wireless, because I have no means of placing a call (I used to be able to use Google Hangouts if I found myself in a situation like this)
I'm really upset about this and have turned off auto-downloading of Software Updates.
How an update could break my phone's primary functionality is completely beyond me. God damn there's some real idiots working for Samsung at the moment.

Question S22 Ultra: SIM card required to start setup (T-Mobile version from Samsung.com)

Hi. I received my Samsung Galaxy S22 Ultra 5G smartphone, which I ordered from Samsung.com (I chose the T-Mobile version when ordering). After turning on the phone for the first time, at the Welcome screen, when I click the Start button, I get the message, "Insert SIM card from your service provider for network service."
I can't find a way to bypass this message. I was initially thinking if I could connect to my WiFi, it'd go away, but there's absolutely no way to connect to WiFi or access any settings.
I upgrade my smartphones every 15 months and have had T-Mobile for nearly a decade, and this is the first time I've seen such a thing during setup. I like to keep my SIM card in my current smartphone until the new one is fully set up, at which point I would transfer the SIM card over. I have a lot of services I use that rely on SIM card (i.e., not fully cloud-based and are tied to the SIM card), and not having that service during setup may be an issue. Also, I have received brand new phones that have had issues in the past (e.g., poor battery life, screen problems), so I'd rather fully test the new phone before transferring my SIM over.
The workaround I thought of: Put in a temporary T-Mobile SIM card, just to complete the setup process. Once setup has completed, I'll put my actual SIM card into the phone, or have T-Mobile transfer my phone number to the new SIM card. Thoughts?
Thank you.
It's because you got the T-Mobile phone so it wants you to connect to the network first before using it or continuing with setup. A way to get around that is to install the u1 firmware.
IIRC you can hold the volume down button for 5 seconds at the sim required screen to bypass the requirement. There's a help article somewhere that documents this.
As far as I know, Samsung requiring a SIM card during initial setup has been around for a long time. Nothing to do with your carrier. Even my unlocked phone from Samsung required a SIM card on first boot before continuing. There are of course ways around that, but beware. I bypassed the SIM card requirement setting up my S21 Ultra and spent a day configuring it to my liking. Then I popped the SIM card in from my old phone and it caused a factory reset erasing all my hard work. Probably because my carrier wanted to install all their software and settings. Not saying the same thing will happen to you, but just something to be aware of.
Here is the link to the eSIM setup (bypass SIM requirement)
Samsung eSIM to eSIM first time use
Visit T-Mobile Support for help with phones & internet devices, plans & services, billing, and more!
www.t-mobile.com
Sticking a SIM from another carrier after eSIM set up should not cause a hard reset under normal circumstances, it does cause a reboot into bootloader to deploy the new carrier specific customizations from cache, but this is supposed to be transparent to user data. It broke if it caused a hard reset ;\
Da_G said:
IIRC you can hold the volume down button for 5 seconds at the sim required screen to bypass the requirement. There's a help article somewhere that documents this.
Click to expand...
Click to collapse
Technically, this worked, but this burned me badly. I appreciate the workaround, but I highly recommend against it. See below.
SloPoke23 said:
I bypassed the SIM card requirement setting up my S21 Ultra and spent a day configuring it to my liking. Then I popped the SIM card in from my old phone and it caused a factory reset erasing all my hard work. Probably because my carrier wanted to install all their software and settings. Not saying the same thing will happen to you, but just something to be aware of.
Click to expand...
Click to collapse
This is exactly what happened to me on the Samsung Galaxy S22 Ultra. This is literally the most annoyed I have ever been at an electronic consumer device.
I spent over 21 hours over the span of 6 days setting up the phone. I put in the SIM card and was presented with a message stating, "SIM card detected. Restart your phone to start using your new SIM card." I could not use the phone at all, so my only option was to restart. After I hit the Restart button, the phone restarted. For less than 3 seconds, it showed a black screen with a small Android logo, with the small text "Erasing." Then the phone started up and everything is as if it's a brand new phone. Everything I've spent time working on is all gone.
Hello Team, important information, when it is asking for the carrier sim card, you need press volumen up + volumen down + power button at the same time for few seconds, then it will say a message like "Unlocked" then proceed with the first configuration.
This is for people who is going to use with a different provided, please let me know if you heard or read this info in another link (because i did not find that)

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