AT&T unthrottled me mid cycle. - AT&T Samsung Galaxy S II Skyrocket SGH-I727

So about 2 days ago I noticed my LTE spears drop drastically down to 120kbps with no warning say all. Called AT&T to complain and they said I am just over 2gb, but there's no mark on the account and I am far from being throttle. Turned out to be a error with the system causing a lot of people to get throttled a lot earlier then they should have. Since they haven't been able to fix the issue and had no idea when it would be fixed they basically tools me "your ****ed, but we will credit you money back for the service we couldn't provided." Some of you who got thorttled without a message should check your speeds now or call AT&T and make a stink about it.
TL/DR: att bug accidently throttled people before the cap, now fixed
Sent from my SAMSUNG-SGH-I727 using XDA App

I can sorta validate this. My 4G is back and i'm mid cycle
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Related

4G Woke up after been throttled..

Last billing cycle I decided to test T-Mobile to see if they will throttle my speed once I reached 5GB. Two days before the billing cycle ended, I passed the 5GB mark and T-Mobile indeed throttled it at exactly 5GB.
When the new billing cycle started I noticed something different.
My constant download speed has always been 2 - 3 Mbps. But when I run I test now my constant download speed is 6 - 7 Mbps.
Somehow the throttling woke up the 4G I guess
Has this happened to anyone else?
(no change on rom, sim card, plan, location, nor way of holding the phone )
Maybe your area has just received the improved 4G network roll out, OKC got that roll out a few weeks ago and I have been seeing 6 or 7Mbps ever since then.
Is anyone going to try this???
Sent from my LG-P999 using XDA Premium App
Call tmobile and confirm they have your correct IMEI number setup this has been an issue with the G2X and well boost signal strength
Sent from my LG-P999 using XDA App
My speeds was horrible to begin with I averaged 350kbps on 3g I got throttled lastnight now an getting 45kbps.
And whats crazy is my upload speeds averaged from 800kbps to 1mbps
I'm going to call today
Sent from my LG-P999 using XDA App
Tmo has two networks they call 4g. One is their 3g network just rebranded and another its legitimately faster. You probably switched networks, there's no indication of when you do so.
Sent from my Nexus 5g using XDA Ultimate App

AT&T to begin capping unlimited users

95% of users won't be affected by this, but it's still something to note.
AT&T to Soon Throttle Unlimited Data Plan Speeds
http://www.tomsguide.com/us/att-data-plan-grandfathered-speeds,news-12036.html
sprint should lower there prices and let att throttle them selves to death
Sprints prices are bad seriously....! but their phones just suck and I had cdma....
Sob I'm guessing 30 gigs would be top 5%
Wasn't there a topic on this a few days ago where someone replied stating that this is not going to happen? Ill tell you, if they, as they call "throttle" my unlimited data plan than they best lower my data costs for the time my plan may be throttled within my billing cycle. Not that I'm too worried about it since I'm on wifi 75% of the time but its the principle of the matter.
Sent from my SAMSUNG-SGH-I997 using XDA Premium App
nash2000 said:
Wasn't there a topic on this a few days ago where someone replied stating that this is not going to happen? Ill tell you, if they, as they call "throttle" my unlimited data plan than they best lower my data costs for the time my plan may be throttled within my billing cycle. Not that I'm too worried about it since I'm on wifi 75% of the time but its the principle of the matter.
Sent from my SAMSUNG-SGH-I997 using XDA Premium App
Click to expand...
Click to collapse
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Sent from my SAMSUNG-SGH-I997 using XDA App

how to bypass throttling on AT&T

Last month and this month again I have been throttled. I have been reading the countless number of posts on the subject on this and other forums and have decided to post in this thread everything I have found out from research and personal testing.
these answers can be found (except for good instructions on the calling trick) but are buried in other posts... thats why i decided to make this because it sucks reading over 50 posts on 10 pages in a thread for one simple set of instructions.
TOP 5%: AT&T doesn’t disclose any information about the top 5% but I have no reason to believe personally that they are lying about it. The reason for this is last month I pushed 20gb when I was throttled, this month I was throttled again as well but I was throttled after using about 1GB more then I used last month.
I urge everybody to use as much data as they can ONCE THROTTLED. However, as being throttled sucks, don’t abuse it till after you are throttled!
How to UN throttle:
The easiest way (and one which I cannot confirm as I am 100% stock), is to install a custom ROM that supports network modes (force HSPA / LTE) – and then – once changed to HSPA – THEN change your APN.
Changing your APN alone will NOT un throttle you!
For us that are stock this becomes a bit more difficult. AT&T has designed its network to FORCE you onto LTE when available – however, with so many iPhones and other 3g devices, the signal is still there!
A trick I learned and have done successfully for the last few days is this:
1) Add the PHONE apn
2) Select the PHONE apn
3) Enable FLIGHT MODE
4) DISABLE FLIGHT MODE – BUT – BEFORE AT&T CONNECTS TO DATA YOU MUST TERMINATE A CALL!!! Just make a call and make sure it connects before the 5 seconds or so you have when the data reconnects.
Once I did this, it seems to stick. I have even forced myself back on LTE and tried this over and over again and it seems to be working. The key is to make sure your phone has connected to another person BEFORE AT&T’s data reconnects (about 5 seconds like I said).
EVEN AFTER YOU POWER OFF/ON THE DEVICE (i swap batteries 2/3 times a day) the 3G still sticks!!
To get back on LTE after my billing cycle restarts, i just go back to the PTA APN and all is well. back on LTE!
To make this easier on myself, I call my office (goes straight to vm), then I go through steps 2 and 3 – then when im ready for 4 – I turn it on real quick then goto call logs, it’s the top most option, press it. And im on 3g !
MYTHS:
1) yes there is a folder called /data/system/throttle – this doesn’t appear to have any effect on throttling. However, don’t remove the folder – or you will crash every few seconds and will need to recreate the folder with adb before you can use your phone again! My files before and after throttling are the exact same.
2) visual voicemail has NOTHING to do with throttling, I read someplace about a theory that if you froze visual vm that AT&T couldn’t throttle you (for whatever reason) – I had my VMM frozen for this entire billing cycle and still was throttled
3) Netflix ETC: this is a funny one because the day after I used Netflix for the first time in my life, I got the 5% warning, the second time I used it I was throttled.. However this billing cycle I didn’t use Netflix or any streaming service (other than youtube) and was still throttled…. I was however throttled at 1GB more data useage then last month…
im still looking at the possibility of AT&T throttling people and putting them on a different subnet then normal users..
another note: I believe this will ONLY work if you are provisioned for LTE. Meaning if you are throttled on the 3G network - you will stay throttled... but if you are provisioned on the LTE network - thats the only place they throttle you (till they figure out a lot of us are doing this...)
Rather than doing the whole phone call trick...have you tried just deleting the PTA apn?
waiters said:
another note: I believe this will ONLY work if you are provisioned for LTE. Meaning if you are throttled on the 3G network - you will stay throttled... but if you are provisioned on the LTE network - thats the only place they throttle you (till they figure out a lot of us are doing this...)
Click to expand...
Click to collapse
Sent from my SAMSUNG-SGH-I727 using XDA App
thats a great idea and I'll test it. But I think I like the phone trick better either way since it works, and sticks.
and if I get a mms message I swap apn back to pta , download the mms, swap back then phone trick again
also since I'm throttled with like 8 days left would have to just add it again in a few days
Sent from my SAMSUNG-SGH-I727 using xda premium
I went up north for a couple weeks and LTE is awesome...but I got the warning about reaching the 5% thing. I never got a warning before but then I never got close to 4gigs either. I don't live in an LTE area either so it's funny I got a warning when I was in an LTE area and never when I was home.
Att Throttle Samsung Skyrocket
Which custom rom should i use for bypass data throttle on att skyrocket.
Its funny you mention that.. while on our trip we were rarely in lte coverage (a few days). Within 2 days of being home I got my warning and then was throttled within 24 hrs back in November. This month I got the warning but no throttle yet (been home on wifi all week)
Phoneguy589 said:
I went up north for a couple weeks and LTE is awesome...but I got the warning about reaching the 5% thing. I never got a warning before but then I never got close to 4gigs either. I don't live in an LTE area either so it's funny I got a warning when I was in an LTE area and never when I was home.
Click to expand...
Click to collapse
Sent from my SAMSUNG-SGH-I727 using XDA App
i love this method has workrd every time.
thought wish my phone had the option to force hspa+ without roming
Call and complain...worked for me!
via Sky-Ice Speed "SkyRocket"
This did not work for me. I used the Phone APN and was able to connect to the HSPA+ network but the speeds are still throttled.
sorry should have updated.. as of the first of March it stopped working. (when they came out with new 3gb/5gb throttle rules)
now there is absolutely no way to bypass it
Sent from my SAMSUNG-SGH-I727 using xda premium
OK Thanks.
Throttle
waiters said:
sorry should have updated.. as of the first of March it stopped working. (when they came out with new 3gb/5gb throttle rules)
now there is absolutely no way to bypass it
Sent from my SAMSUNG-SGH-I727 using xda premium
Click to expand...
Click to collapse
Come on theres always a way, let the game of cat and mouse continue.
So I guess this is because of the change. I had been using this bypass method on my galaxy 2 skyrocket for months with no problems, it was more than fast enough for me, then last week I decided to go back to lte speeds for a while until I got 'the text' like had worked in the past. Except this time I cant get back to HSPA+ by switching apn and going into airplane mode and terminating a call, it just keeps going back to throttled lte now.
so no others ways :?
None of these methods work. AT&T change their throttle rates after being sued by a customer.
If you're on 3G or 4G you're throttled after using 3 gigs of data.
If you're on LTE you're throttled after using 5 gigs of data.
http://www.att.com/esupport/datausage.jsp?source=IZDUel11600000000U
Visit that link and click on what you need to know.
Sent from my SAMSUNG-SGH-I727 using xda app-developers app
I hate att. I read an article that data is as valuable as money now. Its crazy I have to watch my data so tight...
Sent from my SAMSUNG-SGH-I727 using xda premium
Look at it now, before you were able to have a smart without having a data plan. They saw it as hey everyone wants a smart phone and not getting data. So lets come out with 3 crappy phone and force a mandatory data on all smart phones.
Sent from my SAMSUNG-SGH-I727 using xda app-developers app
I'm still throttled every month.. With on average 5 days left in my plan..
Sent from my SAMSUNG-SGH-I727 using xda premium
waiters said:
I'm still throttled every month.. With on average 5 days left in my plan..
Sent from my SAMSUNG-SGH-I727 using xda premium
Click to expand...
Click to collapse
I found my self getting throttled about 2 weeks in.
I spoke so highly of att when I switched from sprint. Now That Sprint is rolling out LTE I find myself using my Sprint work phone so much more than the Att phone.
Can't wait for more LTE sites to go live
Sent from my SAMSUNG-SGH-I727 using xda app-developers app
00mred00 said:
I found my self getting throttled about 2 weeks in.
I spoke so highly of att when I switched from sprint. Now That Sprint is rolling out LTE I find myself using my Sprint work phone so much more than the Att phone.
Can't wait for more LTE sites to go live
Sent from my SAMSUNG-SGH-I727 using xda app-developers app
Click to expand...
Click to collapse
tch, i'd just like for AT&T to update this POS EDGE tower to HSPA(+) >.>
At least I don't have to worry about this throttle thing since with EDGE speeds I don't even think its possible to use enough data >.>
They won't acknowledge my complaint, since they say there is a 3G tower in my area, which is true, once in a while I get HSPA+, but its the exception rather than the rule.

Got throttle but they claim thy haven't

Only getting 0.1 download but when i switch the apn i get fast data. Any suggestions.
They also gave me a $30 credit and are still claiming i haven't been throttled.
cpbeats said:
They also gave me a $30 credit and are still claiming i haven't been throttled.
Click to expand...
Click to collapse
When throttled there is an obvious note on the account on their end that the phone has been throttled.
What department did you speak with, and what is your current data usage
4.2 gb of data used and i spoke to data support. Cycle ends on the 20th.
My speed using the new apn. Its not a big deal because im not in a LTE area yet but its just the principle of it.
Same thing is happening to me right now. Only used 1.8gb of data and I'm getting 0.05-0.1 speed. I called AT&T and they told me that I'm not throttled, my cycle ends on the 18th. I don't know wtf is wrong with AT&T but I'm sick and tired of the crap they're pulling. I won't be surprised if they start throttling unlimited data users around 1-2GB. I guess I'll be using my monthly 4G T-Mobile sim for now.
So your saying they credited you the price of the data plan for getting throttled?
Now I'm seriously tempted to go try this, even though I'm not throttled, because I really love screwing AT&T.
They credited me for $36 to be exact. They're the ones who stated that i shouldn't be throttled, so why should i pay for service that isn't working. Everytime they screw up, they should credit your account. People who let them slide are crazy.
%&$# Verizon.
Sent from my Incredible 2 using xda premium
lodxcol said:
%&$# Verizon.
Sent from my Incredible 2 using xda premium
Click to expand...
Click to collapse
3G? xD
When you get throttled on AT&T 3G, it's like the same speeds as Sprint's WiMax.
Longcat14 said:
3G? xD
When you get throttled on AT&T 3G, it's like the same speeds as Sprint's WiMax.
Click to expand...
Click to collapse
Lmao, so true. The above comment i feel your pain. We have Verizon 3G for work and its downright terrible how slow it is.
cpbeats said:
Lmao, so true. The above comment i feel your pain. We have Verizon 3G for work and its downright terrible how slow it is.
Click to expand...
Click to collapse
Man, it must suck with how slow it actually is....
Sent from my Rocket that is in the Sky!
cpbeats said:
Only getting 0.1 download but when i switch the apn i get fast data. Any suggestions.
Click to expand...
Click to collapse
The exact same thing happened to me. I called and they said I wasn't throttled but I was getting .18 d/l but 1.10mb u/l. I changed the apn to get my speeds back and the last day of my billing cycle I changed it back to the pta apn. I never got a 5% warning but got some weird message about my account but it never warned me about my data.
Sent from my Transformer Prime TF201 using xda premium
Longcat14 said:
Man, it must suck with how slow it actually is....
Sent from my Rocket that is in the Sky!
Click to expand...
Click to collapse
I usually just use the skyrocket to do a quick login and do what I need to do. Since AT&T is throttling for no reason now, i'm gonna tether my laptop for work off my skyrocket. I usually would never do that but they clearly are throttling me and not admitting it.
Same here. I called ATT cs and actually got to tier 3 support they said I was not Throttled. But admitted that there had been several reports. They suggested I use an Alternate APN (that was a suprise). I was already using the "phone" APN hack that is discussed in another thread. It is hard to tell the BS from the truth with them. They said they would get back to me, but I am not holding my breath. Hope my alternate APN keeps working. BTW I am not in a LTE market.
Sent from my SAMSUNG-SGH-I727 using Tapatalk
At least you guys have unlimited usage........
I have to retrain my self to leave wifi on all the time and do heavy surfing on wifi so I don't go over 2 gigs
Sent from my SAMSUNG-SGH-I727 using Tapatalk
I've get throttle every month, I wouldn't be surprise if at&t it's doing some fault play here. I when from using 500 mb to 1.5 gb to 4-5 gb's per month. How? I'm not doing nothing different here the same occasional Facebook, web, YouTube ect I was doing 6 months ago. On another note 3gb for $30 is still to low at&t I'll say 5gb is about right for $30
Sent from my SAMSUNG-SGH-I727 using xda premium
Try an app like auto wifi enabler or timmerriffic to auto turn on/off wifi
colonel187 said:
At least you guys have unlimited usage........
I have to retrain my self to leave wifi on all the time and do heavy surfing on wifi so I don't go over 2 gigs
Sent from my SAMSUNG-SGH-I727 using Tapatalk
Click to expand...
Click to collapse
Sent from my SAMSUNG-SGH-I727 using XDA App
xlazaruzx said:
Same thing is happening to me right now. Only used 1.8gb of data and I'm getting 0.05-0.1 speed. I called AT&T and they told me that I'm not throttled, my cycle ends on the 18th. I don't know wtf is wrong with AT&T but I'm sick and tired of the crap they're pulling. I won't be surprised if they start throttling unlimited data users around 1-2GB. I guess I'll be using my monthly 4G T-Mobile sim for now.
Click to expand...
Click to collapse
They already are. I hit 2,000 MB smack dab on, and throttled instantly.
AT&T offered to exchange my phone - without admitting that i was throttled.
the only way i could confirm i was throttled was:
1) my speeds (lol)
2) if i log into www.att.com/wireless and look at recent data usage, my "2041 mb of unlimited" is in RED - and normally its in green
im at 40gb now after 3 days of being throttled (few tricks, hspa, phone apn, then lots of netflix etc)
wonder if i can push 100gb this month
Very interesting indeed. They claimed yesterday that there has been no change in policy. Users will continue to be notified and unless the user is speaking to the wrong person, there is no reason one would be told they are not throttled when they are.
Sent from my SAMSUNG-GT-I9100 using XDA App

ATT to Straight Talk

Question: looking at leaving ATT to cut down on expenses. Straight talk and T- mobile both have deals where you can being your own phone and just switch Sims. Since I'm running Scott's CM 10 (12/29), figuring their requirement to have the phone unlocked is not an issue. I noticed that T- mobile has a limit then it's throttled. Straight talk doesn't seem to have a cap or throttle point. Anyone out there can give me their experience with straight talk? Thank you for any advice/wisdom/warnings.
Sent from my SGH-I997 using xda app-developers app
I'm using ST in my area its great.I ordered the at&t compatible sim card on the website they give you the correct APN settings too.
Sent from my SGH-I997 using xda premium
ST doesn't have a cap...but they do reserve the right to throttle you. Most people don't get throttled and those that do are usually at around 5gbs...but I've read stories of people getting throttled multiple at times at data amounts as low as 1.5gbs...
Again though...most people don't really get throttled on st...at least from what I've read...but there still is a noticeable amount that do get throttled
Been debating on switching to st my self...not sure if I wanna lose lte on my HTC vivid though :/
Sent from my SGH-I997 using Tapatalk 2
mg2195 said:
ST doesn't have a cap...but they do reserve the right to throttle you. Most people don't get throttled and those that do are usually at around 5gbs...but I've read stories of people getting throttled multiple at times at data amounts as low as 1.5gbs...
Again though...most people don't really get throttled on st...at least from what I've read...but there still is a noticeable amount that do get throttled
Been debating on switching to st my self...not sure if I wanna lose lte on my HTC vivid though :/
Sent from my SGH-I997 using Tapatalk 2
Click to expand...
Click to collapse
Thanks. This all still looks too good.... So used to doing something when everything looks good, then finding out later that there was a huge BUT to the good news.
When throttled, I know that downloading a new ROM may take forever, but would I still be able to do any radio streaming? Even low quality?
Thanks again.
wingcook said:
Thanks. This all still looks too good.... So used to doing something when everything looks good, then finding out later that there was a huge BUT to the good news.
When throttled, I know that downloading a new ROM may take forever, but would I still be able to do any radio streaming? Even low quality?
Thanks again.
Click to expand...
Click to collapse
Yes Straight Talk will throttle you. When I first got straight talk I used 5+ gigs in first month without being throttled, but 2 weeks into the second month and about 2 gigs used I got a friendly call from them and was throttled. Severely throttled as close to no data as possible. To use that much data I was setting up computers at a friends house that did not have internet.
I have had straight talk over a year now, and that is the only time I have bee throttled. I have went over 2 gigs in some of those months. ,
mg2195 said:
ST doesn't have a cap...but they do reserve the right to throttle you. Most people don't get throttled and those that do are usually at around 5gbs...but I've read stories of people getting throttled multiple at times at data amounts as low as 1.5gbs...
Again though...most people don't really get throttled on st...at least from what I've read...but there still is a noticeable amount that do get throttled
Been debating on switching to st my self...not sure if I wanna lose lte on my HTC vivid though :/
Sent from my SGH-I997 using Tapatalk 2
Click to expand...
Click to collapse
I use the att sim from St and have for about 4 months now. Last month I was downloading Rom updates at work which add up quick but stayed under 1.5 Gb total for the month and my speed was slowed to 0.23mbs where I was getting around 5-7mbs. I never got a call or text about it but when my next month stated again it seemed speed was back to normal. I do like the Service tho as it is the same as att and half the price
Sent from my SGH-I997 using Tapatalk 2
freestylejunki32 said:
I use the att sim from St and have for about 4 months now. Last month I was downloading Rom updates at work which add up quick but stayed under 1.5 Gb total for the month and my speed was slowed to 0.23mbs where I was getting around 5-7mbs. I never got a call or text about it but when my next month stated again it seemed speed was back to normal. I do like the Service tho as it is the same as att and half the price
Sent from my SGH-I997 using Tapatalk 2
Click to expand...
Click to collapse
I've been so spoiled with high-speed at home/work/public wifi that I have forgotten one thing.... If I'm throttled to that speed, could I still stream at low quality? (32-64K) Been so long since dial-up......
Are we spoiled or what????:laugh:
I did have trouble once I had insane crazy slow DL speeds I called them they reset no trouble since.I'm happy but like I said check for your area coverage.
Sent from my SGH-I997 using xda premium
http://forum.xda-developers.com/showthread.php?p=36410024
I'd suggest reading my recent experiences with limitations and throttling practices on straight talk before switching.
Sent from my Nexus 4 using Tapatalk
I went with st because I'm constantly on my phone I never hardly use PC anymore except for DL the ROMs.At&t was insane on my bill Lol just that one time I was slow I called they fixed.I know I'm well over 2gb the first 2 weeks into new month.Hope ya have good luck with it as I am.
Sent from my SGH-I997 using xda premium
So, from what I've heard so far, straight talk uses ATT towers, so reception should be the same. Data usage should not be a problem, as long as I don't tether. The throttling does go down to a crawl, but some people don't see a definable amount that it starts at. At least one person noted that they called and got speed back up. Overall, not to bad I take it.
Sent from my SGH-I997 using xda app-developers app
Throttle
Ive been with ST for a month now..ive used just over 2gb and I think they are starting to throttle me..I have 4 bars but cant get over
0.22DL and 0.37UL...Also want to say if you look at there packages online their unlimited data Says...
(Unlimited web browsing)..sux..
I did a test screwed my self doing so.I started downloading ROMs to my phone I mean a lot to see if I'd get throttled guess what I did lol.That's my guess anyways I'm going to call them again see what they say.Last time they didn't say anything about going over.I'll let ya know what they say.
Sent from my SGH-I997 using Tapatalk 2
LOL I abused it lol I'm throttled till next pay or pay now well poop no fixing this time.I'm on dial up
Sent from my SGH-I997 using xda premium
---------- Post added at 03:35 AM ---------- Previous post was at 02:44 AM ----------
XjJeepers said:
Ive been with ST for a month now..ive used just over 2gb and I think they are starting to throttle me..I have 4 bars but cant get over
0.22DL and 0.37UL...Also want to say if you look at there packages online their unlimited data Says...
(Unlimited web browsing)..sux..
Click to expand...
Click to collapse
Yup I just got the violated terms 6 and 7 lol which I know for a fact I did lol
Sent from my SGH-I997 using Tapatalk 2
I've been using Straight Talk since October and love it but I'm not a huge user of data on my phone or my tablet. I did use my phone as a hotspot over Christmas while at my grandmothers house in the backwoods of Kentucky and not only had service but internet for my laptop and Toshiba Thrive tablet. I must say I was impressed! :victory:
LOL I wouldn't abuse it to much they cut me off completely within 10 days lol funny when I'm home I'm on WiFi anyways I'm switching after this month getting a new phone I'm over the throttle and complete shut off.I will keep the infuse though its a bad a$$ phone for sure.
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