Drivers Won't Install Successfully - HTC Sensation

Normally I'm the one helping out and never asking for help but please help me out! I've searched through both Google and XDA and I can't get this Sensation to connect to my Windows 7 64bit laptop for the life of me.
I've installed the latest HTC Sync and I keep getting a driver error whenever I plug my phone into the laptop. I even deleted old drivers from my previous Android phones (Galaxy S II and myTouch 4g Slide).
I am definitely not a noob of any sort. This is the first Android phone that is killing me when it comes to setting up the drivers.
Sent from my HTC Sensation 4G using xda premium

Try booting into recovery and plugging the phone into comp?
Sent From My steak using A1 steak sauce app (Sensation)

Whats device manager saying?
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vabeachfc3s said:
Try booting into recovery and plugging the phone into comp?
Sent From My steak using A1 steak sauce app (Sensation)
Click to expand...
Click to collapse
Thanks for the response. Device manager is saying "unknown device". I keep deleting it and it still says "unknown device". Hopefully I can get it to download the necessary drivers through recovery.
I'll test it out soon as I get home. I'm at work right now.
Sent from my HTC Sensation 4G using xda premium

also try diffrent usb cable mate, mine done it one time after it was all installed (drivers that is) changed cable and was ok.
i find the usb cables are of poor quality im on my 3rd in 3-4 months which i think is realy bad cause its used as the charge lead to, but at 99p cant complain

boroboy69r said:
also try diffrent usb cable mate, mine done it one time after it was all installed (drivers that is) changed cable and was ok.
i find the usb cables are of poor quality im on my 3rd in 3-4 months which i think is realy bad cause its used as the charge lead to, but at 99p cant complain
Click to expand...
Click to collapse
I'll try a different one but I'm honestly convinced that I have bad drivers. Thanks for the tip.
Sent from my HTC Sensation 4G using xda premium

Redownload the drivers. Do you have usb debugging box checked? Also try different ports. If a desktop i recommend pluging in behind your tower.
Sent From My steak using A1 steak sauce app (Sensation)

vabeachfc3s said:
Try booting into recovery and plugging the phone into comp?
Sent From My steak using A1 steak sauce app (Sensation)
Click to expand...
Click to collapse
I've tried installing the drivers through Recovery with both USB debugging on and off and still no luck. I tried using different ports on my laptop and still no go. I even tried using another USB cord and nothing. I really don't understand this phone!
Never in my life have I had this issue with any other phone. I can't do anything other than charge my phone with my laptop
Sent from my HTC Sensation 4G using xda premium

What if I delete HTC Sync and plug in the USB? Would that install drivers automatically?
Sent from my HTC Sensation 4G using xda premium

I had this problem, and I had to uninstall htc sync completely, and reinstall it, then it worked.
Sent from my HTC Sensation 4G using XDA App

I had same issue had program called Droid explorer installed had to uninstall it and HTC sync they reinstall HTC sync
Sent from my Funzy ICS 4.0.10 using xda premium

This user share the driver with no HTC sync....
http://forum.xda-developers.com/showthread.php?t=1161769
Sent from my HTC Sensation 4G with Beats

Iv'e installed HTC Sync witch installes Sync and Driveres. After that i uninstalled HTC Sync, because that leaves the Driveres.

I've tried everything suggested and still no luck. I went to HTC's website and downloaded HTC. I then checked on USB debugging and HTC SYNC and I keep getting the error.
I guess my next bet would be to call T-Mobile or HTC to see if they can trouble shoot the issue. Thanks for the help guys!
Sent from my HTC Sensation 4G using xda premium

Related

Can't listen to music when USB plugged in?

OK, so far this phone has been just about perfect.
My only gripe so far is that when I plug in the usb charger to my computer and set it to "Charge Only"... my SD card still gets mounted and I can't listen to music.
I don't remember this happening with the G2.
Am I doing something wrong? Is there a setting I missed?
Thanks
Do you have the Winamp app? If so, go in the options and turn off auto mount.
Sent from my HTC Glacier using XDA App
Thanks!
I can't believe I didn't know to do that. *facepalm*
Works perfect.
stoneyjonez said:
Do you have the Winamp app? If so, go in the options and turn off auto mount.
Sent from my HTC Glacier using XDA App
Click to expand...
Click to collapse
Yeah I had the same problem, took me a while to figure it out...
Sent from my HTC Glacier using XDA App

[Q] Virt Inquisition 3.5 using as USB storrage

Hello,
does someone know how to use the Sensation as usb storage?
In Gingerbread that was really easy but this time I cannot find
an option for that.
Thank you
http://knowmydroid.com/blog/enable-usb-mass-storage-mode-in-Ice-cream-sandwich
c:
ICS Doesn't really support USB Storage. You have to download Mods.
Bender Bending Rodríguez said:
Hello,
does someone know how to use the Sensation as usb storage?
In Gingerbread that was really easy but this time I cannot find
an option for that.
Thank you
Click to expand...
Click to collapse
Hmm, as soon as I connect the phone it pops up and I select storage on the phone. Windows the sees it fine.
I have noticed that the screen must be on at connect time. If it's off, connect, screen on it doesn't show.
Sent from my HTC Sensation Z710e using XDA App
It works fine for me with no mods just vanilla VI.
This is on my winXP laptop, win 7 one is bust ATM.
Sent from my HTC Sensation Z710e using XDA App
gol_n_dal said:
I have noticed that the screen must be on at connect time. If it's off, connect, screen on it doesn't show.
Sent from my HTC Sensation Z710e using XDA App
Click to expand...
Click to collapse
That's it, thank you very much.

Lost ability to connect to pc

I'm using the latest viper but seem to have lost the ability to connect to a pc. I have the usual menu boxes checked and debugging on and have tried a few pcs. The pull down notification does not come up. Any help appreciated
Sent from my HTC One XL using xda premium
i assume your on telstra. seems like .au has trouble using most roms. if you look in the viperx thread it shows how to get the build.prop setup on telstra. let us know if your problem was build.prop related.
Update...can you believe it was the usb cord that needed replacing. Rom great
Sent from my HTC One XL using xda premium
good thing it was still just your cord. you should still search for the build.prop mods in the viperxl thread if you are on telstra.
I had the same problem connecting mine too. Sobering up allowed the hand eye coordination I needed to get it plugged in
Sent from my HTC_evita using Tapatalk 2

[SOLVED] Issues when trying to connect to PC

Hello everyone,
So all of a sudden I'm having problems when trying to connect my new One S to my PC. This is really confusing so read carefully.
Typically, when we connect the device to a PC, the LED lights up and the USB icon shows up in the status bar. Here's the thing. When I try to connect my HOS to the PC, the LED blinks asynchronously and the icon on the status bar disappears and reappears. It's like the connection is loose.
My first thought was that there should be a hardware issue.
I tested the cable first for any issues. I tried another cable and the problem persisted. When I tried to connect my other device, an Xperia X8, there was no problem whatsoever. So, definitely, the cable is not producing the problem.
Next, I thought maybe the Micro USB port on my One S was the problem. I took a q-tip and cleaned it, although it already was clean. Tried again connecting it to the PC, no luck. But when I tried connecting it to my Laptop instead, there was no problem at all! And there's also no problem when charging it (from the wall charger).
My next thought was the PC's USB ports where causing the problem. I took a vacuum cleaner p) and dusted off any lint there was. So I tried connecting my HOS again and still no luck. Tried all 4 USB ports and even a USB extension cord.
If needed, my PC is running Ubuntu 12.04, my Laptop Win7 and my HOS is running CM10.
Now I'm really confused and I have no idea what to do next. Any thoughts?
Chris95X8 said:
Hello everyone,
So all of a sudden I'm having problems when trying to connect my new One S to my PC. This is really confusing so read carefully.
Typically, when we connect the device to a PC, the LED lights up and the USB icon shows up in the status bar. Here's the thing. When I try to connect my HOS to the PC, the LED blinks asynchronously and the icon on the status bar disappears and reappears. It's like the connection is loose.
My first thought was that there should be a hardware issue.
I tested the cable first for any issues. I tried another cable and the problem persisted. When I tried to connect my other device, an Xperia X8, there was no problem whatsoever. So, definitely, the cable is not producing the problem.
Next, I thought maybe the Micro USB port on my One S was the problem. I took a q-tip and cleaned it, although it already was clean. Tried again connecting it to the PC, no luck. But when I tried connecting it to my Laptop instead, there was no problem at all! And there's also no problem when charging it (from the wall charger).
My next thought was the PC's USB ports where causing the problem. I took a vacuum cleaner p) and dusted off any lint there was. So I tried connecting my HOS again and still no luck. Tried all 4 USB ports and even a USB extension cord.
If needed, my PC is running Ubuntu 12.04, my Laptop Win7 and my HOS is running CM10.
Now I'm really confused and I have no idea what to do next. Any thoughts?
Click to expand...
Click to collapse
I'd try recreating the problem on another Sense ROM with as little tweaks as possible.
Sent from my HTC One S using Tapatalk 2
usaff22 said:
I'd try recreating the problem on another Sense ROM with as little tweaks as possible.
Sent from my HTC One S using Tapatalk 2
Click to expand...
Click to collapse
Sorry but I gotta bump this.
I tried connecting it with Virtuous ROM, JB Sense and the issue is still present. I'm pretty sure it's not the ROM's fault.
Well... Have you tried reinstalling the drivers on the PC?
Goatshocker said:
Well... Have you tried reinstalling the drivers on the PC?
Click to expand...
Click to collapse
It's Ubuntu, there are no drivers. On my laptop with Windows, there's no issue and I didn't install any HTC drivers. Just the regular drivers Windows installs when detecting a new device.
Can someone please merge this thread with mine so we get the right answers in one thread please, this would help both of us and also anyone else that may come across our issues?
http://forum.xda-developers.com/showthread.php?t=2081131
Thanks
Any Admin, please can you?
I should probably note that I'm not using an HTC Micro USB cable. Both cables I tried were Sony (Xperia X8) cables.
Sent from my HTC One S using xda app-developers app
OMG guys help! I have an app to finish before the end of the month and I can't dev if I can't connect my phone.
I reinstalled Ubuntu (had a serious problem) and the issue got worse!
Chris95X8 said:
OMG guys help! I have an app to finish before the end of the month and I can't dev if I can't connect my phone.
I reinstalled Ubuntu (had a serious problem) and the issue got worse!
Click to expand...
Click to collapse
Need waaaaay more info of what you've tired of this or my of thread and I'd really suggest buying a real good $10 USB cord, not great using other devices cords
http://forum.xda-developers.com/showthread.php?t=2081131
Sent from my HTC One S using xda premium
TheCrow1372 said:
Need waaaaay more info of what you've tired of this or my of thread and I'd really suggest buying a real good $10 USB cord, not great using other devices cords
http://forum.xda-developers.com/showthread.php?t=2081131
Sent from my HTC One S using xda premium
Click to expand...
Click to collapse
Lol you do love mixing up issues :laugh: this is Linux and it works a bit different and needs someone who knows about it.
---------- Post added at 09:18 PM ---------- Previous post was at 09:14 PM ----------
Have you tried installing Linux to the laptop?
Well it's my father's laptop so I'm not allowed to mess around with it. So no, I can't install Linux there.
Sent from my HTC One S using xda app-developers app
Chris95X8 said:
Well it's my father's laptop so I'm not allowed to mess around with it. So no, I can't install Linux there.
Sent from my HTC One S using xda app-developers app
Click to expand...
Click to collapse
Do web install and then after testing uninstall in windows after.
Darknites said:
Do web install and then after testing uninstall in windows after.
Click to expand...
Click to collapse
Does it mount in recovery..? Just use the Ubuntu disk and choose to use Ubuntu not install it at all..
Sent from my HTC One S using xda premium
Oh yeah, I totally forgot about live CD/USB. Luckily, I had one ready.
So I tried Ubuntu on my laptop and the connection is totally fine.
Will try mounting in recovery later.
Sent from my HTC One S using xda app-developers app
Chris95X8 said:
Oh yeah, I totally forgot about live CD/USB. Luckily, I had one ready.
So I tried Ubuntu on my laptop and the connection is totally fine.
Will try mounting in recovery later.
Sent from my HTC One S using xda app-developers app
Click to expand...
Click to collapse
I think its the chipset that Linux is having issues with so maybe look into updating that or changing it for another version.
Could you tell me more? I don't understand.
Sent from my HTC One S using xda app-developers app
Chris95X8 said:
Could you tell me more? I don't understand.
Sent from my HTC One S using xda app-developers app
Click to expand...
Click to collapse
The chipset is pretty much the motherboard which of cause controls USB and other stuff. So you need find out what you on and then see if there is an update.
So I should check if there is a software update for my motherboard. Sorry, I'm not well informed concerning hardware
Will do.
Sent from my HTC One S using xda app-developers app
Hello!
Which Version is your ROM at? Everything except the Jelly bean update (4.1) should work out of the box.
From jelly bean on you will need libmtp. You want to use mass storage? As far as i know One S has just recently been added to libmtp things. So if there would be a problem you may contact the bugowner or just wait for a working kio slave with mtp.
Greetings,
R
PS.: I use opensuse so things are for sure different. I will just wait for a kio slave that works.
Maybe my information is not precise enough or not correct but you could give it a go:
Try google for:
[How to] Connect your Android Ice Cream Sandwich ... - OMG! Ubuntu!
Maybe you can work with this.

HTC inspire 4G connect with pc problem

Ok so I picked up a inspire for 20 bucks and nothing is wrong with it except it won't connect to any pc. I tried factory resetting it. Installed the drivers every way possible through sync manager and just vs the drivers then self from the ace kit. Still nothing happens or pops up on either the phone or pc. Note: in one instants my computer did pop up once saying last device could not be recognized. IV tried on win 8, win xp, and even on my car stereo for mass storage for music and nothing. Yes usb debugging is on and I set it for charge only and ask every time when connected via ace kit notes. Any help would be appreciated.... Owe and I even cleaned the port out of all the lint and dust.
Sent from my Desire HD using xda app-developers app
Update.... I did reboot into hboot then connected my phone.... Usb did pop up next to hboot... The same with fast boot.... And my laptop did pop up a notification
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Any suggestions anyone. Please!
Sent from my Desire HD using xda app-developers app
Same problem!
I also have HTC inspire 4G. I'm having same problem. It don't connect to pc. I have done every think that I found on internet but nothing happen ;-/

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