[Q] zune isn't notifying me about app updates - Windows Phone 7 Q&A, Help & Troubleshooting

Zune isn't notifying me about new updates for games or apps, unless i have at least 20-30 updates at once, which is very rare. And i know that there are updates for different apps if i enter the app in the marketplace, go back, and enter again.
How can i force it to show me available updates when i connect it to the computer?
I have a HTC 7 Trophy

Interesting, i don't think i have ever left mine on zune long enough for a notification. What about in the martketplace on your phone? I usually update it from my phone. I have noticed though wpcentral.com gets updated before i do by about 1 day. I will see them talk about and review an app update then the next day i get it. (or if i go to the app in the marketplace and refresh sometimes)

Both the phone and zune notify me only when i have 20-30 app updates...is it because i live in romania and i chose UK marketplace? (didn't know what country to choose because romania isn't listed). Also my phone doesn't have attentive phone (it isn't in the marketplace anymore) and HTC support said there will be an update for HTC in a couple a days but i highly doubt that because he said at some point "HTC isn't an app maker"
So...any solutions to my problems?

i faced a similar problem when my phone was developer unlocked. The marketplace on the phone NEVER showed me any updates. I had to go to the app page in the marketplace to see if an update was there. Strange yet true

Most likely then it is because of the location. Romania i don't think is still listed in the marketplace. I'm betting somehow it ignores your setting and trys to use your location 1st.
What o/s version you on? mango yet? or above?

7.1.8107 of course. developer unlocked via student, but not interop-unlocked.
There must be a way to force checking for updates...it's been 2 weeks since i had my last official app update notification

Related

Marketplace problems today 5/5/11 anyone else?

"Can't get this information at the moment. Check again in a little while."
When i try to download or update apps.
also get "Can't play try signing in with your Windows Live ID or synchronising again." when trying to stream music with my zune pass
I Rebooted the phone, changed my live ID password, synced phone with Zune, took the battery out of the back, deleted the offending apps (now i cant redownload them and use them get same message), I am doing all these updates via Wifi, the router is about 10 feet from the phone in same room so no connection issues.
It's really annoying me now. I really want to like this OS but all the little bugs like 3rd party live tiles not updating, marketplace bugs, no call duration information in call log etc are starting to wear me down, factory resetting the phone is not a solution, having to reinstall all your apps and resync 10gig of music and files every time this OS has a hiccup is ridiculous.
I am having the same problems with my markeplace ever since I updated my phone this morning, please tell me I wont have to hard reset my phone!!!
It seems to be widespread. I'm hoping for a crazy billing update of some kind
"Can't get this information at the moment. Check again in a little while."
When i try to download or update apps.
Click to expand...
Click to collapse
Yeah i have been getting that today also am hoping it goes back to normal soon.
Yeah, I'm having the same problems. Ticking me off because I have two app updates and I want to download Square Off. Its not a bug though since its widespread, MS is probably doing something to the servers.
Sent from my SGH-i917 using XDA Windows Phone 7 App
Microsoft is aware of the problem. Its affecting NoDo builds. They haven't released any fix as of yet. Started five hours ago or so.
Sent from my SGH-i917 using XDA Windows Phone 7 App
Ah well makes me feel better it's not just my phone been stupid.
Marketplace is back up and I'm dowloading all my updates!!
Mines started working again too, yay!
yes i too !!!
i tried to start marketplace but it don't work HELP!!!
It's still not accessible on my phone. Strange thing is, when i use the app Marketplace Search and select an app i'm redirected to the Marketplace site of that app.
I have updated my phone yesterday with the latest security update.
I have problem too. I get try later message.
I have an HTC Arrive which came with NoDo and did not have any trouble today at all.
Mine is fine now, must have been coincidental that the problem started just after I updated.
I've seen this happen a few times in the past. It always seems to go away after a little bit.
I also faced it today morning and rebooted multiple times with no luck. Afternoon it resolved by itself.
I think marketplace was down for a while. It's okay now.
Had same problems til 2pm...Working now
Sent from my HD7 using XDA Windows Phone 7 App
Yes me too, yesterday. Microsoft's resolved then I can accessing now.
Mines not working again now...........what the heck is Microsoft doing

[Q] "Attention Required. Press Here" during updating Apps from Marketplace

Dear All,
I am having a prob for the past week or so. This happened after the marketplace in my phone was updated (my marketplace search bar shows Applications and Games Search now. The music search is gone.).
The problem is that whenever any of my apps have an update, I click on Update All and then instead of downloading the new updates, all the Apps show "Attention required. Press Here".
1. I pressed and retried. Didn't work.
2. I long pressed and retried, that didn't work either.
3. I long pressed and deleted the update, and tried updating again and that didn't help.
4. Restarting phone was of no use either.
Can anyone please help me with this? The only way I update now is delete the app altogether and re download the app. This is quite annoying as I lose the settings on some apps and have to enter them again.
I am using a T-Mobile UK unlocked Samsung Omnia 7 with the NoDo update.
Thanks!
Read this thread.
Also
http://www.microsoft.com/windowsphone/en-us/howto/wp7/apps/download-apps-and-games-faq.aspx
And for future reference and search:
Why do I get an "Attention required. Tap here." message when I try to download an app or game?
Your phone might have temporarily lost its Internet connection, or you might be trying to download an app that's too big to download over your phone's cellular data connection. If you're trying to download an app larger than 20 megabytes, you'll need to connect to a Wi-Fi network, or connect the phone to your PC and use the Zune software.
Cheers. I did search before a few times and did not find what I was looking for. Thats why I posted here to hopefully find some answers. Thanks again.
Sent from my OMNIA7 using XDA Windows Phone 7 App
I have read all that before plenty of times and none of the solutions have worked for me. It doesnt work over wifi and the apps I download are all less than 1mb. Moreover, I know that anything greater than 20mb required me to download through Zune connection. My phone software is also up to date.
So back to square 1 for me.....
just wait.. it is a temprary problem..
Ok. Will wait for a fix....
Sent from my OMNIA7 using XDA Windows Phone 7 App
Where it says "Pending" did you try holding your finger there and hit retry? (After you established a wifi connection)
It won't auto download it till you do.
No I haven't. But will definitely give that a try next time.
Sent from my OMNIA7 using XDA Windows Phone 7 App
I am actually having the same issues sometimes in UK Marketplace. However, after a while, they "mysteriously" go away and I can download.
Which makes me think it's either a temporary issue on the server or something like that.
In other cases, it worked when I switched 3G off, but I think that's more of a network provider problem.
Know what im talking about
Hi Guys,
ive had this issue when NoDo first came out, i updated to NoDo with the ROMS on here and was still receiving same message for any application i was reqesting from Marketplace, i rolled back from NoDo and my markeplace worked again. so i tried few things different by installing different roms and updating and so on, and still got the same issue when the final update was NoDo.
one thing i did notice was that my app would install over 3G but not over wifi which was the strange part, and 3G is extremely expensive when you downloading games and large apps so that definitly was not an option for me.
i am still using the latest release just before NoDo, because of this issue and i hope some smarty can figure it out or Microsoft release a fix for this soon.
ive scavaged the internet and found zip info that helps ! others tried methods that worked for them but none work for me.
btw i have HTC Mozart and in South Africa

[Q] Marketplace Region Error

Hi to all!
I just used a pre-Mango Backup for my phone. Installed some new apps over marketplace and restarted the phone. After that marketplace Tile showed me 6 Updates, I tapped on the marketplace, now it only says: Marketplace not available in your Region!
It worked like minutes ago, Im in Germany so the Region IS supported. Restarted the phone multiple times, no change.
The Phone is official unlocked with just 2 sideloaded apps (Touchexperience and one of my own for testing)
Any ideas?
Take a look and just double check your language/location settings are set to Germany.
Soft-resetting the phone also might help.
Changed region to US and back to Germany, didnt change anything.
Whats a Soft-Reset?

No mango after reset

Did a forced update to mango a few months back, since then I have had a few issues with facebook not syncing correctly with my main facebook account (deleted friends still showing up etc.) and was told that a reset would probably fix it, so blindly i did it.
After the reset it looked different to before and on the phone in the about settings it shows as being windows phone 7.5, but dosent look like it did before mango, cant search for apps by pressing a letter ect as this isnt here, on zune it says im running version 7.10 (7740).
So been trying to update via zune and nothing is happening, anybody got any ideas ?
glen290 said:
Did a forced update to mango a few months back, since then I have had a few issues with facebook not syncing correctly with my main facebook account (deleted friends still showing up etc.) and was told that a reset would probably fix it, so blindly i did it.
After the reset it looked different to before and on the phone in the about settings it shows as being windows phone 7.5, but dosent look like it did before mango, cant search for apps by pressing a letter ect as this isnt here, on zune it says im running version 7.10 (7740).
So been trying to update via zune and nothing is happening, anybody got any ideas ?
Click to expand...
Click to collapse
7740 is actually one version after Mango. The latest update that fixed some issues with Exchange 2003. So you're absolutely up to date. The reason why the alphabetical jump list is missing might be that you lack the minimum amount of apps installed. The jump list only shows up if you have more than 40 (or so) apps installed on your device.
That is Mango. You just can't search because you don't have the minimum required amount of apps for it to appear.
Cheers for the info pretty sure i hadnt installed over 40 apps before, but I never counted..

Phone doesn't check for app updates

Hello,
I have Lumia 800 (unbranded developer gift, Tango firmware). I think that the phone checks for apps updates very very rare. I didn't see any notifications for a couple of months and forced all my apps to update only manually some days or even weeks after the update is released. Is it a WP7 or Lumia bug? Is there any way to force the phone to check all apps for updates? I'm very disappointed 'cause iPhone notifies about updates very quickly.
MrZoidberg said:
Hello,
I have Lumia 800 (unbranded developer gift, Tango firmware). I think that the phone checks for apps updates very very rare. I didn't see any notifications for a couple of months and forced all my apps to update only manually some days or even weeks after the update is released. Is it a WP7 or Lumia bug? Is there any way to force the phone to check all apps for updates? I'm very disappointed 'cause iPhone notifies about updates very quickly.
Click to expand...
Click to collapse
I have a 1st gen device (Samy Focus) and after mango update, my unpdates notifications doesn't work anymore. The only way i found to fix this is making a hard reset. But first of all, i made a full backup with the hx4700 Killer's method, then i made a hard reset, and i restore the update. Now the app's update notifications is working again (my phone have tango update and the notifications still working). Hope this helps.
I had this problem on my Ttan too.
Solution:
remove Market Live Tile from homescreen
reboot phone
add Market Live Tile to homescreen and it does work

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