[Q] Bricked my mozart - Windows Phone 7 Q&A, Help & Troubleshooting

Okay i was trying to force update the latest 8107 update on my mozart and suddenly my computer went dead, and now my phone is bricked i guess, tried pulling out battery, tried hard resetting but it always goes back to the "Plug in to computer(when its installing updates picture).
Anyone else know what i can do now?

JasonWilton said:
Okay i was trying to force update the latest 8107 update on my mozart and suddenly my computer went dead, and now my phone is bricked i guess, tried pulling out battery, tried hard resetting but it always goes back to the "Plug in to computer(when its installing updates picture).
Anyone else know what i can do now?
Click to expand...
Click to collapse
I haven't bricked mine but check these instructions... (Also confirm if this fixes for others)
http://www.redmondpie.com/how-to-fix-bricked-windows-phone-7-update-phone/
Connect your WP7 handset to a power source – NOT YOUR COMPUTER.
Turn the phone off.
Now turn the phone back on by pressing and holding the power, camera and volume up/down rocker and KEEP HOLDING even when you are asked if you want to format the SD card.
Release the three buttons once you see the phone enter ‘download mode’.
Now your phone will re-download and install the OS over the air. Leave the phone and if after 15 minutes it hasn’t restarted on its own, force a restart.
Set up your phone as if it was new, re-sync and re-update.

@ROCOAFZ
Tried it but it doesnt work for me, whenever i off the phone, it restarts back automatically... and if i connect it to a power supply, it restarts automatically too, giving me no time to press the 3 buttons.
Cant even go back to factory settings right now, it just goes back to the "Plug in to computer" picture....
wonder will this void my warranty if i send it back to HTC.

Related

Help! Bricked Phone Warranty Dilemma

I just received a new Fuze from AT&T as a warranty replacement (my old one was draining the battery quickly, overheating, etc.). I reverted the old one back to stock and that is ready to be sent back.
Now the issue: I opened up the new one. Powered on, seemed okay at the time (now I remember that I bumped it and it randomly reset at the carrier splash screen, didn't think much of it then, but clearly a problem). It seemed to work okay, so I flashed HardSPL and put on a custom ROM. Continued to work okay. Then I turned it off.
This morning, I go to turn it on, find it will not power on at all. Then I try again, after pulling the battery, and it starts booting, but then I jiggle it a little and it shuts off. Try it again, it freezes at the carrier screen. Basically it won't turn on.
Now I put the battery in the Fuze I'm sending back (which at least boots) and find that overnight, with the phone off, the battery dropped from 95% to less than 5%!
Basically I think this phone is a dud, but I need to get it back to stock SPL and ROM to send it back! I'm currently re-charging the battery in the old Fuze in the hopes I can get the new one to boot.
Any thoughts or solutions?
Still no luck in booting up even with a full battery...anyone have any ideas??
try this...it worked for me when i had a similar problem...!
1. Pull out the stylus.
2. With the device turned on, press and hold the VOLUME DOWN and CENTER buttons, then press the RESET button with the stylus tip.
3. Continue pressing the RESET, VOLUME DOWN and CENTER buttons until you see this message on the screen:
This operation will delete all your personal data, and reset all settings to manufacturer default. Press ?VolUp to restore manufacturer default, or press other keys to cancel.
kaydash said:
try this...it worked for me when i had a similar problem...!
1. Pull out the stylus.
2. With the device turned on, press and hold the VOLUME DOWN and CENTER buttons, then press the RESET button with the stylus tip.
3. Continue pressing the RESET, VOLUME DOWN and CENTER buttons until you see this message on the screen:
This operation will delete all your personal data, and reset all settings to manufacturer default. Press ?VolUp to restore manufacturer default, or press other keys to cancel.
Click to expand...
Click to collapse
Yeah thanks I would definitely try to do a hard reset...problem is the phone won't turn on
Any other thoughts? I am thinking I will just have to send the phone back to AT&T as is in the hopes that it really is bricked completely and that they won't turn it on to find a custom ROM and HardSPL.
That sounds like a bad idea; if they find out you hacked the new one, they're gonna be pissed that you sent in the previous phone for exchange.
So, you can't get it into bootloader, to at least flash back to the stock rom? You said it wouldn't boot up, but how about plugging it in and seeing if you can get in bootloader? That's what I'd do. You actually don't need the battery once you're in bootloader, if you have it plugged into a wall charger or connected to a PC through a usb cable.
Basically, the phone stays dark what ever I do. I can't get into the bootloader or anything, the screen and all lights won't come on, period. The battery works fine in other phones as well. Very puzzling.
Any other ideas? I suppose if they do manage to get the phone to power on, I can just play dumb about HardSPL...I've even read about people getting phonse with HardSPL back from the warranty department. The phone is probably bricked anyway from what I can see, so I guess if they manage to spark it to life, I will just have to play dumb...

HTC HD2 is frozen in booting screen (Magldr V1.13)

Hi! So... I installed Magldr V1.13 many months ago and it has been very awesome. Yesterday, while sitting in class, my phone was in my pocket. (very rare occasion as I usually have it in a holster)
Anyhoo, it vibrated twice like it would for an email or text. I pushed the red (hangup) button to see the screen, and the screen stayed black but the buttons lit up. I repeated, same result. I took the battery out, turned back on and the phone stops loading after the "GO GO GO!". It just sits there.
I have taken the battery out and restarted it literally 12 times. I tried with and without SD card and Sim Card. I even tried holding in the yellow reset button. I don't know what else to do.
Any help is very much appreciated!
hope you find out the problem, I uesd to be in your situation, so sad
kimmy8705 said:
Hi! So... I installed Magldr V1.13 many months ago and it has been very awesome. Yesterday, while sitting in class, my phone was in my pocket. (very rare occasion as I usually have it in a holster)
Anyhoo, it vibrated twice like it would for an email or text. I pushed the red (hangup) button to see the screen, and the screen stayed black but the buttons lit up. I repeated, same result. I took the battery out, turned back on and the phone stops loading after the "GO GO GO!". It just sits there.
I have taken the battery out and restarted it literally 12 times. I tried with and without SD card and Sim Card. I even tried holding in the yellow reset button. I don't know what else to do.
Any help is very much appreciated!
Click to expand...
Click to collapse
Always it happens something like that out of nowhere. So I think the solution is only one. Factory Restart the phone and re-install everything from the begging. If you don't want to loose your stuff try to copy paste the stuff you got in your SD card.
L0rkh said:
Always it happens something like that out of nowhere. So I think the solution is only one. Factory Restart the phone and re-install everything from the begging. If you don't want to loose your stuff try to copy paste the stuff you got in your SD card.
Click to expand...
Click to collapse
I know right? This is the first time I have been without a phone this long since high school, lol. How can I factory reset it without being able to turn it on? I held down the volume down+home+power button and chose the wipe from that menu. It didn't do anything. I even held in the yellow button on the back, still nothing.
Ok. So I finally found a way to factory reset my phone even though I can't get it to really come on:
1. With your phone powered off, press and hold the VOLUME UP and VOLUME DOWN buttons.
2. While holding the volume buttons, press the END/POWER button briefly and then release it.
3. When you see a warning message on screen, release the VOLUME UP and VOLUME DOWN buttons.
4. Press the VOLUME UP button to perform the reset, or press any other button to cancel the reset.
Now, it's stuck on the "Stick Together" Tmobile logo

[Q] [HELP] -Garmin-Asus A10 -Requesting for technical support

Suspected problem: Bootloop
It all started when I connect my phone (Garmin-Asus A10 (v5.0.82 (updated with GarminAsusPhoneUpdater_Telenor_v2.0.3.exe of denmark))) on laptop through USB cable, the USB slot looks slightly damaged already upon looking at it, after connecting the expected to be happen is that the back-light will turn on, but what happen is that the phone has no response from it, I try to press the power button still no response, I removed the battery and bring it back and try to turn on again the logo appears (without vibrate which is supposed to be present in turning on my phone) then disappear after 7-10 secs.
It's already stock on the logo as I turn it on, the moment I pressed the power button the logo appears for about 7-10 secs then it disappear, also when I removed the battery and put it back the logo appears without pressing anything and disappear again after 7-10 secs.
I try to wipe the data through Volume Up + Volume Down + Power Button the ** WIPE USERDATA ** appears but then after a few secs it disappear again which is supposed to last for about a minutes.
And also I still can go to the **USB POLLING MODE ** through Volume Up + Power Button but seems like there is nothing to do with that thing.
I know it will be easy to fix this with the use of Garmin-Asus phone updater but it requires the phone storage which is so impossible to access at this point.
Hope you guys can help me with this, I badly need that phone.
----
Updates:
I can already open the phone and go to the home screen and menus... etc., but only when I close/cover the 1st metal/copper of the battery (back view (- to +))., but then I get an error saying that "The installed battery is not compatible with this device"
Upon doing this the phone is keep on rebooting, even if I already turn it off it keeps on turning on by itself, also I can't use any network at this point.
I already formatted the phone using master clear & **WIPE USERDATE** (Volume up + power button) still got the same problem.
And also updated with 006-B1243-00.update (The last .update file I used to update my phone (V5.0.82 DN)), upon rebooting after verifying the .update file it just blink twice then the update stops already at that point.
Updates 2:
Physically there is nothing wrong with the phone, I can still use the phone but as I mention already "only when I close/cover the 1st metal/copper of the battery (back view (- to +))." everything works fine except for the error "The installed battery is not compatible with this device" the red with "X" battery (Screenshot-1434948958913)
Also I notice something from my storage the "System Volume Information" (Screenshot-1434949331146, Screenshot-1434949336619, & Screenshot-1434949345666), I'm pretty sure that I haven't seen yet that before, I deleted the folder still it comes back.
Also once I connected my garmin phone to my computer the USB connected thing (Screenshot-1434949876071) don't disappear just until I restarted the phone.
Thanks in Advance.

Power,Volume and camera buttons have all stopped working... and now the phone is off

The title is pretty self explanatory. Noticed when i woke up that neither the power, volume or the camera buttons work. They still clicked when pushed but no function beyond that. The phone its self still worked before i pressed the yellow reset button next to the sim card slot. when i pressed the yellow reset button the phone vibrated and turned off, never to come back on. When i plug it into a charger it still has the LED light except its off so i cant just press the power button to turn it back on. When plugged into the computer, then computer recognises that a device has been plugged in (makes the dun-duh! sound) but the phone is not recognised by either the PC companion or Sony EMMA. Same deal with pulling it into a mac. The Sony mac companion program pops up automatically , it says it does not have any device connected, despite it popping up when i plug my phone in...Ive put adb on my computer and tried adb reboot but again it does not recognise the phone while its off. Is there anything i can do to fix this phone or at least turn it back on? I've spent enough on getting this phone prepared as it is so a DIY fix would be great.any help at all would be much appreciated, thanks
I too am having issues while restarting my z3 after switching power key does not works.
It boots only when I connect it too my pc (still dead) and then press the yellow button(try the yellow button before connecting the pc too),but all the hardware keys works perfectly except the power which is just functinal.
khanjunaid said:
I too am having issues while restarting my z3 after switching power key does not works.
It boots only when I connect it too my pc (still dead) and then press the yellow button(try the yellow button before connecting the pc too),but all the hardware keys works perfectly except the power which is just functinal.
Click to expand...
Click to collapse
No luck unfortunately. When i plug it into the computer the Sony logo pops up and goes to the charging screen. When i press the yellow button just after plugging it in it just restarts and does the same thing. Thanks anyway
That's exactly what happened to my phone last time,managed to get it started after some random trials ( it started using the normal power key after removing it from pc & letting it rest for some time)
Keep me posted if u manage to solve it.
khanjunaid said:
That's exactly what happened to my phone last time,managed to get it started after some random trials ( it started using the normal power key after removing it from pc & letting it rest for some time)
Keep me posted if u manage to solve it.
Click to expand...
Click to collapse
Will do, I've gotten in contact with the sellers and they are happy to inspect the phone for warranty claims to see if I've done anything to it to trigger the breakage, so ill be sending it off tomorrow . You may not be able to answer this but i might as well ask, I got a whole screen replacement for the phone a few months ago as i had dropped it and the screen had smashed etc. The screen replacement all went well. Do you think the re sellers will know/care that the screen has been replaced? Will it impact upon my warranty claim? I don't plan on telling them I've gotten the screen replaced but I'm just worried they'll find out and say my warranty has been voided.
I replaced my phone's speaker from 3rd party,right after that I am having problem to restart the device.
I think Your warranty is probably gone.
Try to flash Ftf file,i didn't cause I don't wanna loose my root.(changing between roms help a bit)
when you open the phone and remove the battery, you can see like some flat wires. those connect all your buttons, screen, loudspeaker and other things to the motherboard. I'd say that the problem is in this flat wires if the buttons do not work. It can be changed but don't try it if you do not have some practical skill since the z3 is not really an easy phone to repair, it's all glued >.<
ps.
this is what i'm talking about, to be clear: http://www.ebay.it/itm/FLAT-FLEX-TA...008493?hash=item2c9efe04ad:g:4QkAAOSwyQtVt5MY

Oneplus 8T bricked after dying last night

Was watching youtube videos last night before my phone died, now I can't get it to start boot into the OS. Not sure if this is relevant but my power button had been a little finnicky- rather maybe not the power button itself because it doesn't feel stuck or anything at all but I noticed that it would take an extra second or two after pressing the power button to get into my lock screen. I never really paid attention because it only happened once in a while and I would just restart my phone and be done with it. However I can't even get into the lock screen or anything now.
After my phone died last night I plugged it in right away and came back a while later to turn it on. I tried turning it on but noticed my phone just kept rebooting. It's still repeatedly rebooting and I can only get in the fastboot menu by holding down both volume buttons when rebooting. I get the options power off- which just reboots it after a while, start - which just reboots the phone, restart boot loader- which literally takes me back to the same menu, recovery mode- just reboots and show barcode which shows the barcode at the bottom of the menu.
I've tried downloading the qualcomm driver and trying to get into EDL mode but don't see it on my pc or msmtool, i'm also not even sure if i'm trying to get into EDL mode correctly. I've tried disable Driver signature Enforcement and then redownloading the qualcomm driver but still no luck. I don't know what else I should try. Someone please help me out, i'm pissed this happened just because my phone died, about to have ptsd whenever my phone is at 5% fml.
Also after seeing the 1+ logo and powered by android on the bottom, sometimes I would see like a line of color, which I would assume is text not being rendered all the way, fade out and then the phone shuts down and reboots itself.
yellownese said:
Was watching youtube videos last night before my phone died, now I can't get it to start boot into the OS. Not sure if this is relevant but my power button had been a little finnicky- rather maybe not the power button itself because it doesn't feel stuck or anything at all but I noticed that it would take an extra second or two after pressing the power button to get into my lock screen. I never really paid attention because it only happened once in a while and I would just restart my phone and be done with it. However I can't even get into the lock screen or anything now.
After my phone died last night I plugged it in right away and came back a while later to turn it on. I tried turning it on but noticed my phone just kept rebooting. It's still repeatedly rebooting and I can only get in the fastboot menu by holding down both volume buttons when rebooting. I get the options power off- which just reboots it after a while, start - which just reboots the phone, restart boot loader- which literally takes me back to the same menu, recovery mode- just reboots and show barcode which shows the barcode at the bottom of the menu.
I've tried downloading the qualcomm driver and trying to get into EDL mode but don't see it on my pc or msmtool, i'm also not even sure if i'm trying to get into EDL mode correctly. I've tried disable Driver signature Enforcement and then redownloading the qualcomm driver but still no luck. I don't know what else I should try. Someone please help me out, i'm pissed this happened just because my phone died, about to have ptsd whenever my phone is at 5% fml.
Also after seeing the 1+ logo and powered by android on the bottom, sometimes I would see like a line of color, which I would assume is text not being rendered all the way, fade out and then the phone shuts down and reboots itself.
Click to expand...
Click to collapse
Which OOS build are you on? And your device is unlocked or not?
Getting into EDL mode is tricky. Power off device completely. With the device powered off, hold down volume up and volume up at the same time, keep them pressed all the time, and during that time plug into PC (phone all the time powered off). Still hold both of the buttons. By the time you plug into PC, you should be in EDL mode, BUT it only lasts about 10 seconds. I mean you have to click start in this 10 seconds time bracket, other way phone exits EDL itself. After you click start, you can release button, obviously

Categories

Resources