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Hello all:
(first of all, I apologize for the double post, I erred and replied to a thread in the diamond forum)
I'm having problems getting my remote desktop to work. Been trying to connect since I picked up my Fuze on the 11th.
I have three different computers that I can successfully administer via my desktop. I've tried using 3G to connect, no success. I've tried using Wi-fi to connect, no success. I've used local computer names, IP addresses, properly forwarded ports --
It has to be a setting I'm missing on the phone. Any ideas? TIA
What version of Windows are you trying to connect to? Do you have a Firewall? And have you done the port forwarding on the router?
But the only options you need is Computer: IP Address and the user name and password. Use a Domain if you are connecting to PCs on a domain. Also when I logged in not using 16bit color under options the PC was almost unusable.
My attempts
The things I have tried since my post:
1) attempting to connect to Windows Server 2003 machine, non-local. Used IP address with port, same IPort that works from my desktop. Left username/password blank -- filled them both in -- left the domain name blank -- filled it in. All failed. Get the error message with three possible causes listed. Connected to my home network via wifi, data connection disabled (sometimes causes problems with my internet browsing if they're both enabled)
2) attempted to connect to a local machine, running XP Pro. Again, tried all possible combinations of username/password completeness, no success. Using Wifi
My local router does have a firewall, and the remote router does as well. I can successfully navigate those using my desktop (or laptop, for that matter)
GTO: I appreciate the quick reply...thank you.
3daysaside said:
The things I have tried since my post:
1) attempting to connect to Windows Server 2003 machine, non-local. Used IP address with port, same IPort that works from my desktop. Left username/password blank -- filled them both in -- left the domain name blank -- filled it in. All failed. Get the error message with three possible causes listed. Connected to my home network via wifi, data connection disabled (sometimes causes problems with my internet browsing if they're both enabled)
2) attempted to connect to a local machine, running XP Pro. Again, tried all possible combinations of username/password completeness, no success. Using Wifi
My local router does have a firewall, and the remote router does as well. I can successfully navigate those using my desktop (or laptop, for that matter)
GTO: I appreciate the quick reply...thank you.
Click to expand...
Click to collapse
Okay its been awhile since I used 2k3 sever. Using 2k8 lately but are you trying to use Terminal Server? and if your using 2k3 and you have ISA enabled I know it can be a pain to do port forwarding with it. But let me get this stright. You have no issues using XPs Remote Desktop to log into the server machines Terminal Server/Remote Desktop? Here is an idea. Whatever port your running Terminal Server/Remote Desktop type the IP Address with a : and port. IE 192.168.0.1:3000
Also if you would like you can PM the IP address of one of the Machines and I will try from my phone that I know is working with my machine. I am pretty sure you don't need to end a user name or password and it will bring me up to the login screen or you can make a temp account. On also on the Win2k3 machine I am pretty sure you have to add the option to login with Terminal Server even if its the Administrator account.
I am able to connect to my local XP machine over wifi using the ip addy/no port. Hostname (DNS) connection attempt failed, though. My 2k3 server's power supply died or I would test that for you.
No special router config (port fwd) for my device had been done.
The fact that you can't get to your local box on your local network is where I'd start.
Local Network Issues
Thanks again to you both...
I think that might be the problem -- the local network setup. I can connect via wifi, and browse the web. However, I can't install a network printer using the WinMo app that's included, and I can't seem get to the local PC even when I use the local IP instead of the DNS name. I did check, I'm being issued an IP address by the router (obviously), but still no dice on anything relating to network based traffic.
Is there a way to ping using WinMo? I'd like to be able to use that start.
Cont..
Also, I've noticed that I don't get the same error each time. Depending on which machine I'm trying to connect to, it'll give me an error with either two or three options as to why it's not working. Trying to figure out what that's telling me.
As far as Terminal Services are concerned, when I connect from the desktop, I believe I'm using Remote Desktop there (honestly, I haven't been paying attention -- I just use whatever pops up when I type 'mstsc' from the Run dialog, lol), and I can connect to the 2003 server. However, I can't play with this anymore today, because apparently the server is down, and I won't be able to get to it till Monday.
I think I'm going to go play with the ATT proxy and see if that changes anything. I think mine is still enabled because I read that it might help with the GPS problems...
I have found some freeware app... pocketping 1.6 and microsoft has a network tool offering which I am not sure will work on WM6. I have no exp. with either tool on WM.
Can you get to your http/https router mgmt interface from the device? Check your router's client table? Does your router have any logging capabilities?
Sorry, more questions than answers.
Router
I am able to "dial" into the router from my phone -- it shows the HTCP4600 in the clients table with an IP of 192.168.2.108 ... all good.
My logging on the router was disabled, but now it is enabled. What should I be looking for?
I think i'll try the pocketping...
Now make sure inside of the router then you have all the correct ports forwarded.
It should be port 3999 to 3999 On UDP and TCP and then your PC ip behind the firewall.
Pocketping, JETCET Print 5, and success
Here's the update:
Discovered that by disabling the AT&T proxy on the Fuze, I was finally able to connect to my network printer -- the Fuze doesn't have the drivers for my printer, but that's another thread.
So I was able to make my first IN-Network contact. Installed pocketping 1.6, and it's a very useful tool. I'm able to successfully ping the computers on my network now that the proxy is disabled -- an voila...I can also connect to my laptop on my own network! The main trick was to use the network IP address and not the DNS name.
Thanks to both of you who helped out.
Not a tablet issue, must be a PC Splashtop remote server issue. I ask this here since Splashtop support is useless as they always point to router settings for connectivity from WAN and this is on the local LAN. I'm curious if any other Asus Transformer MyCloud users have the same issue.
My problem is that all of a sudden I am not able connect to use Splashtop remote on my PC. Whenever I try to start the desktop server I get the message "port not reachable" error. This is using all the default settings from Asus MyCloud and ASUS PC suite software from their site.
When I first installed a couple of weeks ago, I used to be able to be able to remote from my Transformer while on WiFi on my home LAN, and I also set up port forwarding on my router to access remotely over the internet. Everything worked great. But now the server suddenly cant reach port 6783 (probably 6784 and 6785 as well). I tried changing the ports, but every port I use is "Unreachable". I tried a local port scanner and the port is open. There is nothing set in windows firewall to block. It continues to fail even if I turn off the firewall. I reinstalled PC software and still no good.
I am running Win7 home. The only thing I can think of is that there was a Windows Update that may have caused a problem. Has this happened to anyone else?
nonpaq said:
My problem is that all of a sudden I am not able connect to use Splashtop remote on my PC. Whenever I try to start the desktop server I get the message "port not reachable" error. This is using all the default settings from Asus MyCloud and ASUS PC suite software from their site.
Click to expand...
Click to collapse
I just tested on my TF to see if I can connect to my work computer to see if there was any problems (maybe the servers were down at SplashTop or something). Everything connected fine. I've added my computer manually and am using these settings on my tablet: Port # 6783, IP address set, password set, resolution 1280 x 800.
On my Win 7 Pro laptop, I'm using these settings: Start Splashtop Streamer (checked), Enable Internet Discovery (unchecked), redirect all sound to the client (checked), password set and confirmed, Port # 6783 applied, version # 1.5.0.1 Splashtop Streamer. Also, for Win 7 security settings I have: Network Firewall (On), Virus Protection (On), Spyware protection (On), UAC (On), Network Access Protection (Off) and I'm not running any additional security software.
So, do all your settings seem to be set correctly?
I'm convinced that its the Splashtop Streamer install on the PC. Every other network app is working fine, just this one shows "port is not reachable" no matter which port I set. Once that is solved I'm sure my TF will be able to discover it.
I'm going to try a second PC on my network just to confirm that its not a LAN issue.
Did a few hours of searching, couldn't find something similar enough that helped fix it, so here goes what I've done, and my problem...There are two problems, but I'm thinking they MAY be related....I'm more worried about splashtop though.
PROBLEMS: I cannot get any devices to see the transformer or vice-versa. Using MyNet, I can't see my PS3 or computer, nor can they see it. Also, with splashtop, after installing it all (including the HD app), I can't get them to see each other in my home network. For MyNet, when it's loaded on the transformer, the left-hand side only shows the transformer, and doesn't show any of the other DLNA devices in my household (PS3 up and running, and computer)
They are BOTH connected to my home network. My router (netgear 624v4) sees all the devices as "attached" devices, and all of them can connect to the web and browse, but don't seem to connect to each other. I tried setting up a manual IP address using both the in-network IP and the out of network IP (modem's IP I guess), but nothing.
I don't think this is an issue with ports as I've successfully forwarded them, and as I understand, this shouldn't be an issue in my house anyway. I'm really wanting to remote into the computer, mainly for hulu.com, while at home on the couch, and the MyNet is not too big an issue, but I'm surprised it doesn't work with my PS3.
I have a Netgear 624v4 router, an Actiontec GT701 modem. I have the modem assigning a static IP to the router (192.168.0.2, with the modem being .0.1), and I assigned "reserved" ip's within the router to my computer, PS3, and transformer respectively so I can make sure they get the same IP each time, and the right ports stay forwarded on the right systems.
Really frustrated that even a base application like MyNet isn't seeing the devices and I'm wondering if it's something with the network or router since they can't seem to communicate that way, or maybe something DLNA-wise that I have to do in order to get it all working.
I appreciate any help I can get, and any other tips to try to narrow down the problem. Thank you.
Alexi
Ok. UPDATE:
Reset my router AND my DSL modem. Opened the ports on BOTH the modem and the router (not necessary for inhouse splashtop, but I thought in case it didnt work, maybe that'd help with remote splashtop access).
Turns out, splashtop ONLY works on the main user account. So I have to try to access it through my wife's account on the computer. One problem solved. TF also finding the computer for MyNet but not PS3 yet. Gonna open the ports for the PS3 (just in case), but I have a feeling that's not the issue.
Alexi
I recetly bought an Asus tf700t and I am having problems connecting it to other computers on the network wirelessly. What I woud like to do is connect it to my Windows XP machine that is acting as my file server (and hardwired to the router) so that I can stream movies or access documents (text/spreadsheets/etc). I have tried using ES File Explorer, Astro (with the add on), MyCloud (with Splashtop installed on the machine), MyNet, and SharesFinder.
SharesFinder has been the only app to see the other devices (all hardwired) to see any of the other computers. I have searched several forums and seen others with this problem, but all have very poor explanations of the solutions (I NEED step by step by step instructons apparently). Asus tech support was USELESS (telling me that it was a software problem) and Best Buy (where I bought the tablet) wants to charge me with no guarentee of a solution.
I would like to say that my network is setup correctly since I can stream and share files with other devices but since they are all hardwired I didn't know if that was part of my problem. The tablet can connect to the internet with no problems.
Any point in the right direction would be GREAT! (And if you include instructions PLEASE include LOTS of details!)
If it's just for streaming, have you tried BS Player Free? I use that to connect to my desktop and stream stuff.
All you really have to do is make sure the stuff you want to share IS shared and then put the local ip in BS Player Free. It works almost the exact same way for ES File Explorer as it does for BS Player. I think I followed this guide:
http://www.howtogeek.com/120882/how...ders-and-stream-videos-over-wi-fi-on-android/
Still no luck
No luck...I'm sharing a folder on a Windows7 machine and several on my WindowsXP server. The two Windows machines can "talk" to each other. My wife's work laptop (not sure of the OS) can connect to either machine. Both my Blu Ray player and set top media box can access and stream media from both.
Tech support swears it's a software issue or an issue with my router but I'm not even 5% sure that they are right. I have tried SEVERAL different apps and configurations with no luck. I don't beleive it's a compatability issue since I have read numerous forum posts/websites where people have their Asus tablet connecting to and sharing files with WindowsOS computers.
Should I call back tech support and have them send me a new tablet?
That sounds very strange... Do you have any other Android you can test it with? It seems like you have tried almost everything I can think of. The only thing left I can think of, is the way the folder is shared. Are you sure it is set to "everyone"?
That is all I can think of, sorry.
Thanks for your help..I think I'm going to call Asus and see if they'll warranty this one or buy it back. Too frustrated to want to continue messing with it.
I'd assume that Asus sees no defect here. If you install and run Overlook Fing, can you see the other devices in your network?
Overlook fing sees everythng but my apple devices...now what?
straydogs said:
Overlook fing sees everythng but my apple devices...now what?
Click to expand...
Click to collapse
OK, that proves that it is indeed a software problem, that the tablet is not defective, and that your network configuration seems to be correct.
So if some app does not work as expected, state exactly what you did, what you expected, and what happened instead, including any error messages - maybe someone is then able to help you.
K...
1.) SharesFinder
Scan network (finds shares I am looking for)
Smb client Ip: (IP address of computer with files)
Username: (name I login to that computer with)
Password: (password)
failed to connect: 0.0.0.0<00>/(ip address I entered above)
2.) ES File Explorer
LAN Shares - scan - Nothing appears
If I manually enter LAN server - Domain: (blank)
Server: (IP address of computer with files)
Username: & Password: (Same as above)
Login failure. This may be cause by WiFi is off (Can connect to internet wirelessly), SMB server is out of network scope, The IP address is invalid, Blocked by the Firewall (have tried with all but the router's firewall off), SMB service is off
If I try as anonymous or guest or with a domain - same results
3.) MyNet
Please turn on DLNA-enabled devices within the same Wi-Fi network - I'm streaming to my Blu Ray with one as I type this but nothing shows up
4.) MyCloud
Pulls up Splashtop remote but no files, computers, or other network devices (I have installed and running)
5.) Overlook fing
This sees all my non-Apple network devices but not sure how I can connect using it
6.) Astro File Manager w/ SMB Module
Scan Local Network - No Windows shares found on network
7.) Teamviewer
Works for remote control of computer but not what I am looking to do
Still having issues...anybody have some ideas?
I can only tell you that I tried SharesFinder and ES File Explorer, and both work for me (with a Linux Samba server on the other side). Which firmware version are you on?
First, I would like to thank everyone for their help with my problem. I really appreciate it.
Last night I went home and re-evaluated my setup. Here is what I found:
My Windows7 desktop, WindowsXP desktop, Blu Ray, HP printer and Roku can all "talk" to each other and are hardwired to my Netgear router or switch connected to the router. I also have a WindowsXP laptop that can "talk" to the other computers, but only when hardwired to the router. All my wireless devices can connect to the internet, but cannot access network reseources or "talk" to the hardwired devices.
So, it looks like I have an issue with my wireless network setup. None of the desktops or printer have wireless cards. Do they need to have wireless cards in order to be able to connect with other wireless devices? Can I setup my router to handle this and use it as an access point for my wireless devices?
straydogs said:
Still having issues...anybody have some ideas?
Click to expand...
Click to collapse
Dag...have you tried forgetting the network on the Asus and then establishing it again?
How about resetting the router - pulling the plug not a full reset.
That's about all I can think of....
I was having an issue where only the android devices (all wireless) COULD see my shared files/folders on a wired PC. Other wired/wireless PCs could NOT. Lucky for me just a reboot to that PC took care of the issue.
straydogs said:
First, I would like to thank everyone for their help with my problem. I really appreciate it.
Last night I went home and re-evaluated my setup. Here is what I found:
My Windows7 desktop, WindowsXP desktop, Blu Ray, HP printer and Roku can all "talk" to each other and are hardwired to my Netgear router or switch connected to the router. I also have a WindowsXP laptop that can "talk" to the other computers, but only when hardwired to the router. All my wireless devices can connect to the internet, but cannot access network reseources or "talk" to the hardwired devices.
So, it looks like I have an issue with my wireless network setup. None of the desktops or printer have wireless cards. Do they need to have wireless cards in order to be able to connect with other wireless devices? Can I setup my router to handle this and use it as an access point for my wireless devices?
Click to expand...
Click to collapse
On your Netgear router, under wireless setup...."uncheck" wireless isolation & apply
You could use Plex, wich works really well :fingers-crossed:
Okay...now I feel stupid. Wireless isolation was checked on the wireless network my tablet was using to connect to my LAN. Thanks for the help!
its work
dishinit said:
On your Netgear router, under wireless setup...."uncheck" wireless isolation & apply
Click to expand...
Click to collapse
after log in to adsl router config (192.168.1.1)
setup>WIRELESS BASIC> Enable MultiAP Isolation (unchecked)
on u'r device (my android)
Es file Explorer > Lan > scan <<<< or New (add manual ip and username password)
u can see u'r pc ip
I'm attempting to connect my Asus TF300T in an Asus Connect Dock to a linux box using an ethernet crossover cable. The TF300T is running CM 10.2. After Googling a bit, I tried setting up new wired connections on the linux box using both the link-local method and the manual method and assigning an IP address. Unfortunately I havent been able to ping the linux box from the tablet using either method. This is uncharted territory for me and so am unsure how to proceed (or if this is even possible). Does anyone have any pointers they could share about how to accomplish this?
jtdevxda said:
I'm attempting to connect my Asus TF300T in an Asus Connect Dock to a linux box using an ethernet crossover cable. The TF300T is running CM 10.2. After Googling a bit, I tried setting up new wired connections on the linux box using both the link-local method and the manual method and assigning an IP address. Unfortunately I havent been able to ping the linux box from the tablet using either method. This is uncharted territory for me and so am unsure how to proceed (or if this is even possible). Does anyone have any pointers they could share about how to accomplish this?
Click to expand...
Click to collapse
Sorry, no pointers, just a few things to look at.
Make sure on both sides that you have a valid IP address in the same subnet. You can use "ip addr" to list all interfaces and addresses.
On the PC manual assignment is probably best. For the tablet, you could run a DHCP server on your PC or assign it manually too.
If "ip addr" shows different IP addresses in the same subnet, and you still have no ping, the next best guess is to check the firewall rules on both sides.
Sent from my TF300T using Tapatalk
f69m said:
Sorry, no pointers, just a few things to look at.
Make sure on both sides that you have a valid IP address in the same subnet. You can use "ip addr" to list all interfaces and addresses.
On the PC manual assignment is probably best. For the tablet, you could run a DHCP server on your PC or assign it manually too.
If "ip addr" shows different IP addresses in the same subnet, and you still have no ping, the next best guess is to check the firewall rules on both sides.
Sent from my TF300T using Tapatalk
Click to expand...
Click to collapse
I haven't been able to find a way to manually assign the IP for eth0 on the tablet, so I attempted to install a dhcp server on the linux box in hopes that it would then assign the IP address to the tablet. I installed isc-dhcp-server and made sure that the following line in /etc/default/isc-dhcp-server was set: INTERFACES="eth0". After running sudo service isc-dhcp-server restart on the linux box I shut wired connections off, plugged in the cross over cable to both machines, and then turned on the wired connection on the linux box that I created to use a manual IP (10.0.0.1). The tablet doesn't get an IP assigned that I can tell - at least nothing shows up when I run ifconfig or 'ip addr'.
I'm not sure if this has anything to do with it or not, but on the tablet I took a look at /etc/dhcpcd/dhcpcd.conf and it appears that it only contains configuration for the wlan0 interface. Is it possible that I need to provide some additional configuration on the tablet side to get eth0 to work properly since it is being provided by the Asus Connect Dock?
jtdevxda said:
I haven't been able to find a way to manually assign the IP for eth0 on the tablet, so I attempted to install a dhcp server on the linux box in hopes that it would then assign the IP address to the tablet. I installed isc-dhcp-server and made sure that the following line in /etc/default/isc-dhcp-server was set: INTERFACES="eth0". After running sudo service isc-dhcp-server restart on the linux box I shut wired connections off, plugged in the cross over cable to both machines, and then turned on the wired connection on the linux box that I created to use a manual IP (10.0.0.1). The tablet doesn't get an IP assigned that I can tell - at least nothing shows up when I run ifconfig or 'ip addr'.
I'm not sure if this has anything to do with it or not, but on the tablet I took a look at /etc/dhcpcd/dhcpcd.conf and it appears that it only contains configuration for the wlan0 interface. Is it possible that I need to provide some additional configuration on the tablet side to get eth0 to work properly since it is being provided by the Asus Connect Dock?
Click to expand...
Click to collapse
That's a good point, probably you need to tell dhcpc on the tablet to work on eth0 too, never really tried that. Also you probably need to configure dhcpd on your PC for the subnet you use.
But maybe better to get a manually configured ping first, then tackle DHCP.
On your tablet try:
ip addr add 10.0.0.10/16 dev eth0
The /16 is just an example and should match the prefix set on your PC.
If you can get a ping with that, I am happy to assist you setting up DHCP.
Sent from my TF300T using Tapatalk
f69m said:
That's a good point, probably you need to tell dhcpc on the tablet to work on eth0 too, never really tried that. Also you probably need to configure dhcpd on your PC for the subnet you use.
But maybe better to get a manually configured ping first, then tackle DHCP.
On your tablet try:
ip addr add 10.0.0.10/16 dev eth0
The /16 is just an example and should match the prefix set on your PC.
If you can get a ping with that, I am happy to assist you setting up DHCP.
Sent from my TF300T using Tapatalk
Click to expand...
Click to collapse
That worked! Thanks. I was able to ping successfully in both directions. I need to do some further testing but I think I might be able to use the static IPs and avoid having to setup the DHCP server on the laptop. I will do further investigation in the morning and post results.