voice no longer working - Eee Pad Transformer Q&A, Help & Troubleshooting

First of all. Thank you to all and any who can provide any advice/tips/help. I searched around but never found anything specific to my issue.
Devices that use Voice:
HTC EVO3D
ASUS Transformer TF101
Chrome extension on home laptop and work machine
The way I have it set up is:
my EVO gets SMS the standard way.
My Transformer and Chrome(naturally) receive the texts through voice.
Phone calls are handled by the device.
Voice mail is handled through voice.
I've had my Sprint number integrated with Voice since pretty much day one(dont remember if i signed up for a beta). I added a Iphone 4s on a second line the other day and right around that time, voice stopped functioning for me. My TF, the extension, or /voice no longer receive them. I have also lost what seems like all settings to take a look at anything also.
Only thing I can think of was that I was about a week late paying my bill and received the "pay your damn bill text". I payed it this morning(about 8 hours prior to this thread) and still see no changes. Couldnt think of anything else.

Related

Fuze doesn't receive calls

I've been having a problem with my Fuze randomly not being able to receive text messages or calls.
Sometimes when people call, they say it rings twice and goes to voice mail. All the while, I never hear anything or get a notification. This happened once after I texted someone to call me when they get a chance. They tried 3 times and then texted me back to say that they were getting sent to voice mail. I didn't get notification for either until after I called this person myself 20 minutes later. Right when the call connected, I got notification of a new text message.
Another time, somebody was calling me for 3 days. I didn't know he was trying to reach me until he finally left a voice mail and I got the notification for that (no missed call notifications).
I called AT&T and their tech support did some tests (called my phone) but since it isn't reproducible 100% of the time, they couldn't offer any explanation.
This isn't a bars/signal issue either as this is occurring in the same spot where my Tilt would always receive calls fine.
Has anyone else seen this?
I had the exact same problem with my Sprint Touch Pro & ended my contract early & switched to at&t. Hopefully it's not a fundamental hardware problem.
8notime said:
I had the exact same problem with my Sprint Touch Pro & ended my contract early & switched to at&t. Hopefully it's not a fundamental hardware problem.
Click to expand...
Click to collapse
Did you get a Fuze when you switched? Has that worked better for you? I'm still within my 30 days, so I'm debating exchanging it or just returning it and giving up.
I'm having the same problem. I did a quick search and found this;
This AT&T Forum Post
I tried the workaround and haven't had a chance to really test it yet though. I also noticed a few other settings in there that might have accounted for it.
One selection inside the phone settings had to do with whether calls went to voicemail when you're "Unavailable" or "Busy." I'm not familiar enough with the phone to know when it might tag me as either one so I unchecked both and I'm going to recreate my missed calls this morning.
Someone called after the phone had been sitting on my desk all night so I thought maybe it thought I was "Unavailable" due to inactivity (I dunno, I'm winging it) so I'm letting it idle for a few hours and getting a call later to see what happens.
Incidentally I have the exact same problem, no call coming in, but then I get the voicemail message after I try calling someone.
Unless I'm misunderstanding your point, "Unavailable" just means that your phone is switched off or out of signal, and "Busy" means you are already in a call. It's nothing to do with the behaviour or features of the phone.
Cheers,
Steve.
Yeah, I'm wondering if the phone is becoming "Unavailable" for some other reason than me being out of range. I have full bars in the house and that's where this all happened.
I've noticed, too, that I didn't get any email (I have it set to check every hour, even hit send/receive after someone told me they sent me something and it still didn't find it until I sent a second email to myself from another address)
Again, I don't know much about phones but it almost seems like the phone has bars but drops off the network for accepting calls/messages until you do something to activate the system again... or something. I dunno, just speculating.
Last week I went in and exchanged my Fuze for a new one since it was still within the 30 days. Up until tonight, I thought the problem was fixed. I was chatting with my wife over IM and she told me that she tried to call but that it just went to voicemail. I asked her to call back and leave a voicemail to see if it would notify me. I also asked her to send me a text. I didn't get notification for either. I checked my data connection by starting up Opera and going to a few sites. So I know that I had a verifiable connection to the network. I called my voicemail and checked the message I knew that she had left. Only after I made the call did I get notifications for the text messages I had missed. I never got any notification for the voicemail or missed calls.
Unfortunately, it seems this is a problem that isn't related to individual hardware as this is my 2nd phone with the same problem. I've also replaced my SIM card since a salesperson at an AT&T store suggested that it might help. I'm running the stock AT&T ROM minus the bloat, so it's not a custom ROM issue either. At this point, I'm not sure what I should do.
The only other thing I can think of that makes me unique is that I currently reside in Washington state but my number is one that I had ported from California. Is there anything about you're (skyau) situation that makes you unique?
Well the same thing happened again tonight. I received text messages 10 minutes late and I didn't get a voicemail notification until I initiated a call. As much as this sucks, I'm hoping it will stay this consistent so that I can have tech support replicate the problem and then try and fix it.
You may have a problem with your phone number. I'd try changing it.
Have you had experience with a problem like this? Is the phone number really the issue?
If that's what the problem actually is, I'm willing to get a new number. But I don't want to change it just to check and see if that fixes it.
same problem! Really pissing me off I just lost a important job because of this issue a few moments ago! Is everyone running a stock rom? I tested a few, now back to stock no apps nothing trying to find this gremlin WTF!
I'm running stock ROM without the bloat.
I exchanged my Fuze (I'm now on my 3rd) on Saturday and changed my phone number yesterday. I'm waiting to see if the issue happens again. If it does, I'll probably do stock ROM, all the bloat, no apps. If there are still problems, I'll probably try different ROMs.
I was able to get AT&T tech support on the line when the problem was occurring luckily. We went through his battery of tests and he verified that there was a problem. It would seem that the phone forgets/loses it's connection to the towers/network. Notifications (calls, texts, voicemails) aren't received until after the phone remembers/reconnects to the network. It remembers/reconnects when you initiate a call or send a text (essentially require the phone to use the network).
The tech told me that as far as he could tell, it was a hardware issue and that I should exchange my phone. So I'm on number 3 now and hoping for the best. I changed my number because I've been in a different state for 2 years and I had no ties to previous area code. So I figured now was as good a time as any to get a full fresh start (phone/number/SIM).
That sucks about losing the job.
Bump, I just realized a few moments ago that my phone rings once and then it says missed call, i always assumed they called me and then hung up after one ring in case i was in class or i was busy so that i could call them back. this is not the case? Also a few cases a call will drop every now a then... is this due to the radio rom i flashed? typical symptoms of a incompatible radio for a specific location? I'm using the .25.35 blackstone radio in ithaca, ny.
Having the same issue. Phone is asleep, then alerts me to a VM. Missed call doesn't show up in missed call list.
Really pissing me off and I think is responsible for my issues with Slide2Answer somehow.
The only time I have missed calls is because of MSVC. If someone calls and it is private or unknown, it will not ring. If it is somebody in my phone book or who doesn't have a private number, the phone will ring.
So I turned MSVC off and the private callers and the unknown callers will ring in.
it happens to me sometimes as well sometimes the d pad area will flash but i cant answer and it wont appear on screen then it wont say missed call.
sometimes if i try to hit the dial button it will also drop connection and instantly pick it up again
annoying but not a huge problem for me
and of course not on stock rom

Making calls over IP via Gmail

What is the voice calling capability found in Gmail (on the desktop) called officially? I've been trying to search for solutions for this, but I don't even know what to call it- Google has SO many voice services now (chat, talk, voice, etc) that all sound like the same thing, yet aren't!
Here's what I'm looking to do:
I used the phone call function in Gmail to call abroad a few weeks ago via my laptop. I put about $10 into my balance there because it was cheaper per minute to call outside the US than Skype was. Worked perfectly.
Now, I'm trying to see if I can replace my netbook with a Tablet, so I'm trying to make those same calls from Android. I'll be honest, I'm wishing I had picked Skype to put the $10 credit on! Skype seems pretty straight forward- install it on the android device, make calls. But I've already spent the $10 on Google, so I'd like to find a way to make this work!
I tried going to Gmail from the browser and seeing if there was a link to install an app or something to make calls (like there is on the desktop side of things), but there is nothing there (ok, I didn't really expect it to work like that, but worth a try).
Is this part of a google chat application or something? Or is there no way to use that calling credit on an Android device??
I don't know for sure, but here are two options:
* Change the user agent in your Android browser to "Desktop" and use that interface. Though I am not sure if there will be issues with that.
* Use Google Voice. Which I am pretty sure is part of the same service they are using for Gmail calling. I use this for everything so I can read and send texts from my computer.
Tubes6al4v said:
I don't know for sure, but here are two options:
* Change the user agent in your Android browser to "Desktop" and use that interface. Though I am not sure if there will be issues with that.
* Use Google Voice. Which I am pretty sure is part of the same service they are using for Gmail calling. I use this for everything so I can read and send texts from my computer.
Click to expand...
Click to collapse
So, I tried the first one, but it requires a browser plugin to work (which is windows/mac only, so I can't get past that point).
Google Voice sounds like it could be it... but as far as I know, GV on Android doesn't actually let you place calls over IP yet, does it?
I thought it requires you to have a phone number it can call and then connect you via regular cellular minutes to the other party?
The device I'm using for this is a Tablet PC, so there isn't even a cellular radio or phone call system present. I'm trying to determine if I can replace a netbook for all the functions I use it for. This is something I know I can do on the netbook over wifi using the dialer in gmail, so I'd like to know I can do it on the Tablet as well. Does GVoice do that?
It's a paid app, but download GrooVe IP. It's the same thing that you did on your laptop, but with Android.
It is a third party app. But you get free, reliable calling anywhere in the US and get to use Google Voice's cheap international calling plans. [Edit: Over wifi, of course]
Dishe said:
So, I tried the first one, but it requires a browser plugin to work (which is windows/mac only, so I can't get past that point).
Google Voice sounds like it could be it... but as far as I know, GV on Android doesn't actually let you place calls over IP yet, does it?
I thought it requires you to have a phone number it can call and then connect you via regular cellular minutes to the other party?
The device I'm using for this is a Tablet PC, so there isn't even a cellular radio or phone call system present. I'm trying to determine if I can replace a netbook for all the functions I use it for. This is something I know I can do on the netbook over wifi using the dialer in gmail, so I'd like to know I can do it on the Tablet as well. Does GVoice do that?
Click to expand...
Click to collapse
the new google talk for android 2.3.4 allows for vid chat (so probably just voice as well), over wifi or 3g. there are ways to get it on 2.3.3 devices, for some devices, maybe not all, don't know. but, i chatted with my buddy from my phone to his pc, so it's definitely a voip service
im doing google voice from my gingerbread phone (EVO 4G) as my primary line... i dont pay a monthly cell phone service... i get picture mail, txt messages, internet, and unlimited cell service.
Pbxes+Google Voice= Unlimited
I have no delay on my phone, it sounds better than sprint when i had it...
the only catch is; u have to have Wifi around... basically everywhere i go its wifi avaliable....
jojo757 said:
im doing google voice from my gingerbread phone (EVO 4G) as my primary line... i dont pay a monthly cell phone service... i get picture mail, txt messages, internet, and unlimited cell service.
Pbxes+Google Voice= Unlimited
I have no delay on my phone, it sounds better than sprint when i had it...
the only catch is; u have to have Wifi around... basically everywhere i go its wifi avaliable....
Click to expand...
Click to collapse
Is this only Google Voice for Gingerbread that supports that? Or is this a new feature in GV in general? Last I checked they didn't support it...
+1 for GrooveIP. Its much easier than the alternatives imo.
WiredPirate said:
+1 for GrooveIP. Its much easier than the alternatives imo.
Click to expand...
Click to collapse
But if Google Voice has a native app that does this for free, I'm totally game! Nice to know there are choices, tho!
Dishe said:
But if Google Voice has a native app that does this for free, I'm totally game! Nice to know there are choices, tho!
Click to expand...
Click to collapse
No, Google Voice does not do what GrooveIP does. When you have no cell coverage or lose cell coverage GV will drop your call or not place it, defeating the point. Even though you are on wifi you cannot place a call with GV w/o cell coverage. With GrooveIP you dont have to have cell coverage, you dont even need a sim.
I'm trying out this Groove IP right now. I must say I'm impressed by the call quality and the seemless functionality of the program. Not a huge fan of the constant notification, but I can live with it. OP it sounds like you should use this program, it's 3.99 in the market but boy is it worth it!
jojo757 said:
im doing google voice from my gingerbread phone (EVO 4G) as my primary line... i dont pay a monthly cell phone service... i get picture mail, txt messages, internet, and unlimited cell service.
Pbxes+Google Voice= Unlimited
I have no delay on my phone, it sounds better than sprint when i had it...
the only catch is; u have to have Wifi around... basically everywhere i go its wifi avaliable....
Click to expand...
Click to collapse
I setup pbxes + google voice and it seems to work most of the time. I'm interested to know how you are getting picture mail though - I thought googlevoice only supported txt messages.
k4p741nkrunch said:
I'm trying out this Groove IP right now. I must say I'm impressed by the call quality and the seemless functionality of the program. Not a huge fan of the constant notification, but I can live with it. OP it sounds like you should use this program, it's 3.99 in the market but boy is it worth it!
Click to expand...
Click to collapse
You can turn off the notification in the settings :]
And OP, Android 2.3+ has built in support for SIP addresses. You register with a provider online, and they'll route your calls. It's a bit more complicated to set up, and typically costs (But sites like PBXes will give them out for free if you use them at least once a month). You typically get a US number and can set that up with Google Voice. Apps like csipsimple and sipdroid are alternatives for supporting SIP if you don't have Android 2.3+
I suggested GrooVe IP because it's a 1 step setup (Login with your Google account and you're done), and is identical quality to the calling through Gmail because there's no middleman. It's certainly possible to set it up for free using SIP instead, and there are some great guides on google.
I am getting picture mail because: I had a Google voice number before I got me Sprint number. Then I migrated my Sprint # to my Google voice acct.
Since then my Sprint service was disconnected because I recently lost my job, so I decided since I was out of contract anyway i'll say forget Sprint and use my Google voice acct. But back to how I got picture mail, when they disconnected my Sprint acct they didn't disconnect the Sprint number because it migrated over to my Google voice.
So when I call my Sprint number it forwards it to my GV number... But to get picture mail (keep in mind my Sprint acct has been disconnected for like a month) u have to have mobile network always on, and have wifi connected at the same time, if someone sends me a picture mail it'll come thru but I can't download the picture (not by Sprint network), but since I have wifi on it'll download the picture for me (Sprint can't officially cancel the number because u migrated over to GV, so now its your number for good. The only catch u can't respond to the picture mail and u can only respond thru the Google voice app.
Back in April sipdroid gave people a way to merge pbxes & Google voice... So since I upgraded to gingerbread, I no longer use sipdroid and I use the built-in internet call feature in gingerbread...
So I have service like everyone else with no problem, just no 3g or 4G service, all wifi on my phone.... Plus I can use my Bluetooth with my phone with no problem...
Hopefully talk understood that, if not PM me and i'll try to break it down...
Sent From Evo

[Q] T-Mobile and Voicemail

This is a question for anyone on T-Mobile... is there any way to get around the ridiculous charge for listening to your voicemail? Unfortunately HulloMail isn't available for WP7 and probably won't be for a while but something like that would be ideal.
I'm pretty sure they charge for voicemail on all their plans which is ridiculous indeed. My girlfriend had it free a few weeks ago because she had a quite old plan still going on but she recently upgraded and now has to pay for voicemail too.
Well, despite the fact that there is no HulloMail app for WP7 I set up an account anyway and it seems to work fine. The only difference is that because there is no dedicated app I don't get notifications when I receive voicemail. However, as you can set HulloMail to automatically sync with your inbox this isn't much of an issue; when I receive voicemail I get sent an email allowing me to either call back (using my minutes allowance) or listen to the message in a browser. Hopefully, they will make an app at some point but until then this is still better than paying extra on top of my monthly bill every time I miss a call.
google voice ?
just use google voice ? its fairly easy to setup, automagic archives, works nice.
ohgood said:
just use google voice ? its fairly easy to setup, automagic archives, works nice.
Click to expand...
Click to collapse
Ain't Google Voice US only ? Ya might wanna check the little flags next to their profiles.... they be tea lovers !

[Q] The Plus, T-Molbile, Voice Calling...hmmm

So here's the plan....in my head at least...and I will greatly appreciate some feedback on...ummm..I guess the validity of it working:
Picked up a Plus with a new number for the data plan....gonna sign up with google voice for another number...pay the fee for keeping the number forever...searched the forums and found out that an app called groove ip to use google voice on the tablet($3.99 I believe)...and viola...keeping the tablet unrooted and my primary phone for calls and texts as I can easily carry it in my pockets.
Sadly, I can not try this out till my Plus arrives in the mail on Dec 20th. Only drawback right now....losing my number I've had since 2001.
What do you guys think?
Had same setup with Dell streak 7, with groove up and sipdroid. These apps wouldnt stay connected all the time, and call quality was good at times but mostly subpar. 7.0 plus is best out right now until 7.7 is released.
I am also thinking the lack of MMS with Google voice is gonna bother me too...I honestly use my phone for voice calling for like 30 minutes a month...mainly email and text messaging is what I use for my contact. I just wish it wasn't locked down with out the phone function.
Thanks for the input
I am using this setup but instead of two numbers, I use my google voice number as my groove IP number. One number for voice/texts.
Has anybody tried porting over their old mobile number to google? I have to pay a $50 ETF and the $20 google fee, but I am thinking that will be the way to go. I guess what I am wondering how seamless that transition would be...would it be something worth doing? How long would I be in the dark until it worked is another question I have because in reading the FAQ at Google it said at least three days sometimes.
What are you guys doing about MMS messages...as it is something I recieve quite a bit. Does it alert the you, or the person that sent it, that it was not able to go through?
How would you guys compare the experience overall with having just a regular android phone like a HTC Sensation. Although I hardly ever use the voice function, I hate that the one time I would need it, that I would be without it.
Thanks again for the help and answers.

[Q] Nexus s and visual voice mail.

I love my nexus S. my most major complaint is Battery life, it only last about half as long as my EVO shift did. I have to start charging around 1 or 2 pm.
My second major complaint is lack of Visual Voice mail. It feels like the dark ages having to "Call" my voice mail and listen to them one by one. I can't for the life of me figure out why they took this away.
Yes i know i know, Google voice. The problem with that is i already have a Google voice account i use for one of my business. I have it linked to three phones. It gets Text and Voice mails all day long. So i can not Use that as my primary Voice mail app for my other business and personal phone.
Some of you suggest Youmail, the issue i have had with that is every time my phone is out of service my clients and friends get a message saying the Voice mailbox is not setup. It is a flaky service.
I have also tried to get the Epics voice mail app to work and it did the the ghosting made it almost impossible to use.
Had i known about this from the start it might have influenced me to get a different phone.
So any-way if anyone has some suggestions it would appreciate it.
ch0de said:
I love my nexus S. my most major complaint is Battery life, it only last about half as long as my EVO shift did. I have to start charging around 1 or 2 pm.
My second major complaint is lack of Visual Voice mail. It feels like the dark ages having to "Call" my voice mail and listen to them one by one. I can't for the life of me figure out why they took this away.
Yes i know i know, Google voice. The problem with that is i already have a Google voice account i use for one of my business. I have it linked to three phones. It gets Text and Voice mails all day long. So i can not Use that as my primary Voice mail app for my other business and personal phone.
Some of you suggest Youmail, the issue i have had with that is every time my phone is out of service my clients and friends get a message saying the Voice mailbox is not setup. It is a flaky service.
I have also tried to get the Epics voice mail app to work and it did the the ghosting made it almost impossible to use.
Had i known about this from the start it might have influenced me to get a different phone.
So any-way if anyone has some suggestions it would appreciate it.
Click to expand...
Click to collapse
What carrier are you with? I know AT&T offers a visual voicemail app in the app store.
Sprint
polobunny said:
What carrier are you with? I know AT&T offers a visual voicemail app in the app store.
Click to expand...
Click to collapse
Oh yes. I'm using Sprint. and I have the 4g.

Categories

Resources