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taking a serious look at gmail apps for my business. does anyone have any practical use and knowledge of google voicemail? please share.
thanks
mark
User Google voice, forward your number to your gv number, and then get your voicemails transcribed. It's pretty fool proof
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What I know is not much..but here goes.
I personally use google voice for my voicemail and have for over a year.
@work I am an operations manager in a drycleaners and we use a custom gmail address.
Both of these have never broke or failed. In other words it works better and is very dependable. More dependable than the software that runs our operation.
Not sure if this will help or not
I too, use google voice, and while the transcriptions usually aren't the best, it is really convenient to have all of your voicemails stored online and then you can play them all back. In terms of on a smartphone, you'll need a data connection, not only a cell connection to listen to voicemails
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Google Voice is like having a firewall in front of your real number. There are many benefits but I'll focus on the ability to block persistent telemarketers. You can block a number so it goes straight to voicemail or play the "this number is no longer in service". It also does free texting so you can forego the texting plan and save money.
I personally like it for the free visual voicemail and transcribing options, plus an email alert when I do receive a voicemail.
Also, cheap international rates compared to Verizon Wireless.
I use it for my voicemail (though still haven't switched to it for my actual number that people call). Works great!
I've been using Google Voice since Google first opened the service after purchasing GrandCentral.
My GV number is my business cell number. I also have my vzw # fwd to it for voicemail. The transcription and other features of this product make it a must have
i have been using google voice for my voicemail since it came out. the transcription of the messages is extremely convenient.
I tried it and hated it, I now us youmail, no issues so far. A lot of people to use and love Gvoice though, try it see if you like it.
I've never had an issue, and I have been using it for 6-8 months now. Works great for free visual vmail. It transcribes the message, but you can never read them. so that part is about useless. It is nice being able to delete a message without having to listen to it, and it's also nice being able to not have to dial into VM. But those are just personal preferences.
I love Google voice, I use it for my business and personal call needs all with one number. I put customers in there own contact group and assign them their own Voice mail message. Same goes for friends, family, telemarketers, etc. You can even have calls forwarded from an office phone to your cell to a home phone before it goes to voice mail. It's awesome I highly recommend it.
We use GV for several purposes, but I could see many more potentials for small businesses and startups. The company that I work for has 80 employees and provide technical services and support to government clients. I have one of my GV numbers programmed into my PBX at the office to route after hours tech support calls to blast the cell phones of on call technicians. When somebody calls in and dials "9" (for after hours tech support), it immediately rings all of the phones on the list for the on call techs. If they don't pick up, it plays a recorded message about after hours tech support, to leave a message, and a technician will be paged and will call back.
The transcript of the message is then sent out via text and email to the 3 techs and supervisors to ensure that somebody calls our clients back. It has been a great (and free service).
For somebody starting a new business, a GV number gives you a layer of separation between your hardware and your incoming calls. If, when starting up, you only have your private cell phone and don't want to give that number out, you can forward your GV number to your cell. If you change cell phone numbers or providers, none of your friends or business contacts have to change their number for you, you just change the call forwarding settings on GV.
As your business grows and you add phones, you can forward incoming calls to your cell AND/OR your office number. If your office changes locations, you can move and change the call forwarding info in GV so your number remains the same.
Our business moved a few years ago and have to pay our local Telco to forward our old DID from our old location to the new one. Due to some message up small Telco laws, we can't even port the numbers to a VoIP account. If we originally had set up a GV account for our office, we would be paying much less.
Great service, free, and the transcriptions, while not perfect, can often give you at least some of the info about the message. All in all, I highly recommend it!
Seth
I've used it and it works great!
I tried to use it but it said it doesnt support verizon. Is there a way around this?
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I have used it since it was in beta and I love it transcripts can be a little off but you can play it back. But for a free service it definitely beats vm and you can arcive your messages to. I like it my wife hates it . Just give it a run and see.
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I echo many of the comments above. Keep in mind that you can get the Google Voice for visual and transcribed voice mail without having to sign up for your own Google Voice phone number. You can also sign up for your own Google Voice phone number and keep your existing mobile number. The entire system is very flexible and the integration of phone services into your computer via your Google voice account on the web is pretty fantastic.
I had to fiddle with it to get it to work. Had to manually forward phone to gv number then set my voicemailmservice to google. Like a couple of people mentioned using the installation wizard willnfail with a message that it does not support it.
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google voice
google voice is awesome and its free..transcribe barely ever woorks rite.. but other than that its flawless.
I use GV for my primary line voicemail..
as others have said, transcription is almost useless, I like the ability to listen without having to sit through automated prompts.
This is a question for anyone on T-Mobile... is there any way to get around the ridiculous charge for listening to your voicemail? Unfortunately HulloMail isn't available for WP7 and probably won't be for a while but something like that would be ideal.
I'm pretty sure they charge for voicemail on all their plans which is ridiculous indeed. My girlfriend had it free a few weeks ago because she had a quite old plan still going on but she recently upgraded and now has to pay for voicemail too.
Well, despite the fact that there is no HulloMail app for WP7 I set up an account anyway and it seems to work fine. The only difference is that because there is no dedicated app I don't get notifications when I receive voicemail. However, as you can set HulloMail to automatically sync with your inbox this isn't much of an issue; when I receive voicemail I get sent an email allowing me to either call back (using my minutes allowance) or listen to the message in a browser. Hopefully, they will make an app at some point but until then this is still better than paying extra on top of my monthly bill every time I miss a call.
google voice ?
just use google voice ? its fairly easy to setup, automagic archives, works nice.
ohgood said:
just use google voice ? its fairly easy to setup, automagic archives, works nice.
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Ain't Google Voice US only ? Ya might wanna check the little flags next to their profiles.... they be tea lovers !
Anyone get it working? I installed it but couldnt get it to provision Coming from my moment, i now HATE having to call my voicemail. That is so 2009.
Try YouMail or Google Voice. It is much better than the visual voice from sprint.
|NeXUS S 4G|
i've been using "Better You Mail", i've had no issues with it and it works as expected..
Using HulloMail and it's working great. I couldn't take the Sprint/Google integration of Voice myself.
oubravs2b said:
Using HulloMail and it's working great. I couldn't take the Sprint/Google integration of Voice myself.
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Goolge integration kept stealing my text messages and not delivering them to me for hours. Goolge needs to fix this BS quick, because it sucks taint!
mantis92gsr said:
Goolge integration kept stealing my text messages and not delivering them to me for hours. Goolge needs to fix this BS quick, because it sucks taint!
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I didn't have that problem. The thing I hated was having to switch between Voice for SMS and regular Messaging app for MMS. I wouldn't mind the integration if Voice handled MMS as well.
I've found that using a third party VVM (HulloMail) app and uninstalling Voice is a great setup, IMO. I also tried Visual Voicemail Plus from the market, but I kept getting two messages for every one left for me. HulloMail is great. The only thing I really miss from Voice is having voice to text sent to me. A lot of the time I'm at a client site and can't listen to messages but can read them.
You have to skip integration when you set up Google Voice.
Sent from my Nexus S 4G
I also would like a way of getting Sprint's VVM working.
I tried Google Voice for awhile and ending up having serious problems with it.
If there is a way to get Sprint's VVM working, thatd be great!
spoke to Sprint advanced level support today and there was nothing they could do for me.
The way VVM works is that a text message comes in from 9016 that the VVM app picks up and then it goes out to download the voicemail. Without that text message coming in, the app will not know to retrieve any messages.
When I loaded my first cynogen rom on my htc hero, my account wasn't provisioned correctly and they weren't sending the text message anymore. I had called into advance tech support and they reset my voicemail to make it work again.
Now, on my Nexus S, I have the app loaded and it even sent back a text message saying it provisioned correctly. I guess the problem is that sprint knows I have a nexus and because of that, my account is on a different "platform" now. That platform does not utilize the messaging system for VVM and thus the notification does not come to my phone letting the VVM app know there is a voicemail to retrieve.
jedwardmiller said:
Try YouMail or Google Voice. It is much better than the visual voice from sprint.
|NeXUS S 4G|
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s3v3nXDA said:
i've been using "Better You Mail", i've had no issues with it and it works as expected..
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Thanks for the tip about Youmail. I wish I heard of this earlier. This is by far the best replacement for Sprint VVM. I hate Google Voice where it always shows you your SMS messages.
I tried Better Youmail at first since it seemed to get better market reviews. It was driving my nuts how when you put the phone in airplane mode it keeps telling you how it can't connect and I couldn't find a way to turn that off.
So I tried the regular Youmail and that worked great so I don't get the "can't connect" messages, and I could easily find a way to turn of the additional text and email notifications. There's two versions of regular Youmail on the market. The one I like best is the Youmail EOL (end of life?). The interface is black and simple just like Sprint VVM which I love.
The only thing that isn't perfect it has ads and suggestions to sign up for message transcriptions every time you play your VM. Youmail Pro disables the ads but it's $20 per year, and who knows what it looks like.
Youmail wasn't as nice and reliable as I thought.
I gave Google Voice another try and it no longer shows new SMS messages. I just installed it from market and didn't do any special Sprint integration. Not quite sure what I did or why it was so easy to turn off the SMS integration this time, but I really like it now: SMS on the messaging app, and VVM via Google Voice only, no dual notifications, no SMS going to Google Voice.
Greefus said:
Youmail wasn't as nice and reliable as I thought.
I gave Google Voice another try and it no longer shows new SMS messages. I just installed it from market and didn't do any special Sprint integration. Not quite sure what I did or why it was so easy to turn off the SMS integration this time, but I really like it now: SMS on the messaging app, and VVM via Google Voice only, no dual notifications, no SMS going to Google Voice.
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Thanks for the tips. After an hour of screwing around with the 2 Nexuses (Nexi???) in my house, sending dummy texts and VM's back and forth, I finally got it straightened out.
For those starting from scratch on a new phone:
1) If you have a VM notification on your taskbar, log into sprint voicemail once the old fashioned way, or else the notification will never go away. once it does go away...
2) Install updates to google voice from market
3) Launch GV, skip the integration step (or else SMS will be hijacked), set all the minimalist (my term) options in GV... don't let it make calls, etc... ONLY use it for VM's (I had to call a special *28 number for config but it might be because my GV #is different from sprint#... although in the end that is transparent to people calling my sprint # which was my goal).
4) In GV settings in your phone, turn on taskbar notification, but turn off SMS notification. In GV settings on PC at google.com/voice, turn off SMS notification AND email notification... but leave on transcripts (my preference... this is one place where GV is superior to sprint VVM... getting transcripts is pretty damn cool!)
When all is said and done, it seems to be mostly equivalent to old Sprint VVM, actually slightly better with the addition of transcripts as said above. My SMS works 100% normal. I don't have a lot of real world use yet, but from my tests the GV for voicemails only seems like it will work great.
Curious if anybody has figured out how to get stock visual voicemail working on Nexus S 4G. I'm hoping so!!
imekul said:
Curious if anybody has figured out how to get stock visual voicemail working on Nexus S 4G. I'm hoping so!!
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According to Sprint it is not possible to provision the Nexus S 4G to the Sprint Visual Voicemail system. Choices are GV and regular voicemail.
imekul said:
Curious if anybody has figured out how to get stock visual voicemail working on Nexus S 4G. I'm hoping so!!
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By "stock," you actually mean "Sprint," which isn't really stock in the sense of Google stock or Android stock.
Give GV a chance, you will see it has everything the Sprint app had and more.
Oh, no, I actually like GV myself. The only problem is I'm having an issue missing phone calls with my NS4G, and I'm thinking GV might be to blame.
Here's my thread on that for more info: http://forum.xda-developers.com/showthread.php?p=16214057#post16214057
imekul said:
Oh, no, I actually like GV myself. The only problem is I'm having an issue missing phone calls with my NS4G, and I'm thinking GV might be to blame.
Here's my thread on that for more info: http://forum.xda-developers.com/showthread.php?p=16214057#post16214057
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That sucks. Hasn't happened to me yet.
Ironically it DID happen from time to time on my old Moment, which DID use the Sprint VVM.
So here's the plan....in my head at least...and I will greatly appreciate some feedback on...ummm..I guess the validity of it working:
Picked up a Plus with a new number for the data plan....gonna sign up with google voice for another number...pay the fee for keeping the number forever...searched the forums and found out that an app called groove ip to use google voice on the tablet($3.99 I believe)...and viola...keeping the tablet unrooted and my primary phone for calls and texts as I can easily carry it in my pockets.
Sadly, I can not try this out till my Plus arrives in the mail on Dec 20th. Only drawback right now....losing my number I've had since 2001.
What do you guys think?
Had same setup with Dell streak 7, with groove up and sipdroid. These apps wouldnt stay connected all the time, and call quality was good at times but mostly subpar. 7.0 plus is best out right now until 7.7 is released.
I am also thinking the lack of MMS with Google voice is gonna bother me too...I honestly use my phone for voice calling for like 30 minutes a month...mainly email and text messaging is what I use for my contact. I just wish it wasn't locked down with out the phone function.
Thanks for the input
I am using this setup but instead of two numbers, I use my google voice number as my groove IP number. One number for voice/texts.
Has anybody tried porting over their old mobile number to google? I have to pay a $50 ETF and the $20 google fee, but I am thinking that will be the way to go. I guess what I am wondering how seamless that transition would be...would it be something worth doing? How long would I be in the dark until it worked is another question I have because in reading the FAQ at Google it said at least three days sometimes.
What are you guys doing about MMS messages...as it is something I recieve quite a bit. Does it alert the you, or the person that sent it, that it was not able to go through?
How would you guys compare the experience overall with having just a regular android phone like a HTC Sensation. Although I hardly ever use the voice function, I hate that the one time I would need it, that I would be without it.
Thanks again for the help and answers.
Hi guys, after the Hangouts Google Voice merge, I've been highly tempted to port my number over to Google Voice. The main thing that attracts my attention is how all my texts will be stored on the cloud so I won't have to constantly backup and restore when flashing different ROMs (approx. once a week). What do you guys think on this? I'm hesitating right now due to the $20 fee and that if I send an MMS picture, it shows up as a link on the other side. Also, I tried calling using my current GVoice number, and my mom said its not as clear. Do you guys think it'll be worth it?
ryukiri said:
Hi guys, after the Hangouts Google Voice merge, I've been highly tempted to port my number over to Google Voice. The main thing that attracts my attention is how all my texts will be stored on the cloud so I won't have to constantly backup and restore when flashing different ROMs (approx. once a week). What do you guys think on this? I'm hesitating right now due to the $20 fee and that if I send an MMS picture, it shows up as a link on the other side. Also, I tried calling using my current GVoice number, and my mom said its not as clear. Do you guys think it'll be worth it?
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As far as the call quality of using the Hangouts Dialer/your Google Voice number vs. regular calls- at least over WiFi I noticed a difference, but not so much that it interfered with the call or understanding the person on the other end, for me. Haven't tried it over normal LTE data at this point.
I've used Google Voice for a long time (since my Evo 4G days, even a little before that) and having all my texts backed up was one of the big draws. I don't use Google+ Hangouts, so I also can't speak to text backups there but if your experience is that your texts are there and waiting for you right now, I can't imagine that would change.
So, in my estimation, it kind of depends on what you want more: backups vs. call quality. I don't make a lot of calls, so I'm more on the side of texting and having a single number that I can then use for multiple lines, but that's just me. Hope some of this helped!
I find the call quality to be good, the big issue is you don't get HD Voice. So if your mom is on T-Mobile with an HD Voice capable phone you will get HD Voice when making a regular T-Mobile call with your Nexus 5, while the Hangouts calling is just a standard voice quality level. I had no issue using it over LTE, but I haven't tried 3G. I would think an Edge area would definitely give you a problem.
Keep in mind that you can always continue to use the call forwarding feature rather than the VOIP functionality. This won't solve the issue of no HD voice, but it will work in Edge areas without issue.
Joshmccullough said:
As far as the call quality of using the Hangouts Dialer/your Google Voice number vs. regular calls- at least over WiFi I noticed a difference, but not so much that it interfered with the call or understanding the person on the other end, for me. Haven't tried it over normal LTE data at this point.
I've used Google Voice for a long time (since my Evo 4G days, even a little before that) and having all my texts backed up was one of the big draws. I don't use Google+ Hangouts, so I also can't speak to text backups there but if your experience is that your texts are there and waiting for you right now, I can't imagine that would change.
So, in my estimation, it kind of depends on what you want more: backups vs. call quality. I don't make a lot of calls, so I'm more on the side of texting and having a single number that I can then use for multiple lines, but that's just me. Hope some of this helped!
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raptir said:
I find the call quality to be good, the big issue is you don't get HD Voice. So if your mom is on T-Mobile with an HD Voice capable phone you will get HD Voice when making a regular T-Mobile call with your Nexus 5, while the Hangouts calling is just a standard voice quality level. I had no issue using it over LTE, but I haven't tried 3G. I would think an Edge area would definitely give you a problem.
Keep in mind that you can always continue to use the call forwarding feature rather than the VOIP functionality. This won't solve the issue of no HD voice, but it will work in Edge areas without issue.
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Thanks for the replies! Is HD voice a big difference compared to normal? My mom had a Moto X FYI. Can you explain more on call forwarding? I don't know how it works or what it is. Does it forward a call from your GVoice number to your regular Sim card number? If that's the case, will there be a delay?
ryukiri said:
I'm hesitating right now due to the $20 fee ...
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You can avoid $20 fee by porting to Ring.to then have Ring.to forward to Google Voice totally free of charge. :highfive:
ryukiri said:
Thanks for the replies! Is HD voice a big difference compared to normal? My mom had a Moto X FYI. Can you explain more on call forwarding? I don't know how it works or what it is. Does it forward a call from your GVoice number to your regular Sim card number? If that's the case, will there be a delay?
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Yeah, you can set it up to forward calls to your SIM number instead of using VoIP. I imagine there is a slight delay for the call to forward but there's no delay while speaking. The call gets forwarded so it is actually handed off from Google Voice to your carrier, just like when your phone forwards to voicemail.
ryukiri said:
Hi guys, after the Hangouts Google Voice merge, I've been highly tempted to port my number over to Google Voice. The main thing that attracts my attention is how all my texts will be stored on the cloud so I won't have to constantly backup and restore when flashing different ROMs (approx. once a week). What do you guys think on this? I'm hesitating right now due to the $20 fee and that if I send an MMS picture, it shows up as a link on the other side. Also, I tried calling using my current GVoice number, and my mom said its not as clear. Do you guys think it'll be worth it?
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I would like to add a few things.
First off, remember that if you opt in for the Hangouts and Google Voice integration, the text messages will be stored in the Hangouts application, and not Google Voice. It is a plus to have the messages backed up, but I wouldn't say that was the winner for me.
The winner for me is being able to send SMS messages from the Hangouts extension for Chrome Browser on my work PC, or any other PC/Laptop for that matter. Everything is consolidated now in one app. Whereas before I would use the Google Voice extension to text, Hangouts is just nicer to use. More functional. Better user interface.
I ported my number a while back from Sprint, and I'm a Tmo subscriber as well. A few words of caution: the biggest drawback is MMS, or lack thereof. For me, I don't really use it. I send all pics and MMS content through Hangouts already. What bugs me is when people send me MMS content to my Google Voice number, and I'm never aware of it, since I can't receive it. (I can get MMS from other Tmo subscribers though).
Since I travel a lot internationally, it's nice being able to use your same number for texting and calling over data. If you make your Google Voice number your primary number, that's another perk.
I use Skype as my main calling app. (I have a yearly subscription with them to make unlimited calls to landlines and mobile in the U.S.). When I need to, I make calls through Tmo. As stated before, don't expect to be able to make calls over data if you're on EDGE. Even 3G might be skeptical. If you've got 1Mbps down/up speeds, you'll be all right. Use speedtest to check out your data speeds where you plan on making calls over data.
Overall I would recommend it. I didn't mind the $20 bucks. If you're on a budget, look into alternative means of porting, as stated above. Any other questions, ask away.
jnbanda said:
I would like to add a few things.
First off, remember that if you opt in for the Hangouts and Google Voice integration, the text messages will be stored in the Hangouts application, and not Google Voice. It is a plus to have the messages backed up, but I wouldn't say that was the winner for me.
The winner for me is being able to send SMS messages from the Hangouts extension for Chrome Browser on my work PC, or any other PC/Laptop for that matter. Everything is consolidated now in one app. Whereas before I would use the Google Voice extension to text, Hangouts is just nicer to use. More functional. Better user interface.
I ported my number a while back from Sprint, and I'm a Tmo subscriber as well. A few words of caution: the biggest drawback is MMS, or lack thereof. For me, I don't really use it. I send all pics and MMS content through Hangouts already. What bugs me is when people send me MMS content to my Google Voice number, and I'm never aware of it, since I can't receive it. (I can get MMS from other Tmo subscribers though).
Since I travel a lot internationally, it's nice being able to use your same number for texting and calling over data. If you make your Google Voice number your primary number, that's another perk.
I use Skype as my main calling app. (I have a yearly subscription with them to make unlimited calls to landlines and mobile in the U.S.). When I need to, I make calls through Tmo. As stated before, don't expect to be able to make calls over data if you're on EDGE. Even 3G might be skeptical. If you've got 1Mbps down/up speeds, you'll be all right. Use speedtest to check out your data speeds where you plan on making calls over data.
Overall I would recommend it. I didn't mind the $20 bucks. If you're on a budget, look into alternative means of porting, as stated above. Any other questions, ask away.
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OK thanks! So one question regarding SMS, I already opted in for them to show up on hangouts. I'm pretty sure that even after I factory reset my phone, my texts will still be I'm hangouts after I log in and everything. Is that correct? My texts won't disappear after a full wipe or anything? (Texts are stored on the cloud rather than physically on the device right?)
Yeah I love that feature of being able to text from a computer also. Its very convenient.
Hopefully MMS gets fixed soon, I don't use it much but every once in a while, my friend sends me pictures.
ryukiri said:
OK thanks! So one question regarding SMS, I already opted in for them to show up on hangouts. I'm pretty sure that even after I factory reset my phone, my texts will still be I'm hangouts after I log in and everything. Is that correct? My texts won't disappear after a full wipe or anything? (Texts are stored on the cloud rather than physically on the device right?)
Yeah I love that feature of being able to text from a computer also. Its very convenient.
Hopefully MMS gets fixed soon, I don't use it much but every once in a while, my friend sends me pictures.
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I believe, but I am not sure, that SMS are only stored in cloud storage if they are from/to your Google Voice number. I think that texts that are sent to your carrier number are not backed up.
If you port your current telephone # to GV, T-Mobile will automatically cancel your current account. It does not automatically reassign a random number to your account once you port your mobile # out.
PaisanNYC said:
If you port your current telephone # to GV, T-Mobile will automatically cancel your current account. It does not automatically reassign a random number to your account once you port your mobile # out.
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Can we just go to a store and do it there? Like port the # to GV, and then have them assign another one to my phone?