Securranty - General Topics

I was doing some research on companies that I can insure my phone through and "Securranty" seems to fit what I am looking for. What I am wondering is there anyone that has experience with this company? Anyone actually filed a claim?
I see a lot of people online commenting on buying the service and dealing with the company during the purchasing part of the process and saying positive things but I am not finding anything about the claims process. Any info would be appreciated.

No news is good news, I guess.

DistrictDigital said:
No news is good news, I guess.
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Yea that is a good point. I called today and asked them how long they have been in business and apparently it's only 2 years since they have been retailing insurance so I am sure that is why I am not finding much info on them. I guess I am going to give it a go.

Related

XDA Flint for sale

Hi guys. I'm selling my Flint...here it is:
link
Yeah, it's a bit cheeky, but when it's gone, it's gone...so hurry
If I saw this 3 weeks ago I would have gone for it surely
knowing HTC Athena 2 due out soon, I now prefers to wait till Athena 2 released.
best of luck! I did best offer you on that auction, but was declined.
Yeah too right it was declined. People offering me silly money. Think I'm stupid??? If people don't want to pay what these things are worth, they should either forget it and get a device that suits their budget, or wait a couple of years until it drops to the price you want to pay (judging by the offers, it'll be about 10 years!! ), instead of wasting my time and looking a little bit foolish...
Anyway it's still for sale if anybody's interested. Link updated and slightly reduced price.
Things to take into account:
Is it Simlocked to O2? I bought mine new and sim-free last year for £624 so if locked might be considered expensive for a second-hand item when you consider if anything goes wrong with it, they'd have to go through you go get it repaired.
Can you still actually leave buyers negative feedback? I thought that had been stopped by ebay.
Ponder said:
Things to take into account:
Is it Simlocked to O2? I bought mine new and sim-free last year for £624 so if locked might be considered expensive for a second-hand item when you consider if anything goes wrong with it, they'd have to go through you go get it repaired.
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O2 do not, and never have SIM locked their Windows Mobile devices. The Flint is pretty much the standard HTC offering, though the current ROM does not have the HTC Home front end.
O2 also tend to do warranty repairs based on the IMEI, so do not necessarily need the original owner to mediate things, as long as you are using an O2 SIM.
It seems amazing that prices seem to vary from around £320 to well over £500 on Ebay.
Thanks for clearing that up, if I were in the market it'd justify the cost for me.
Maybe if matmaneyre could point these things out in the item description it'd clear things up to the public in general and bring about a quicker sale
I still don't think it's possible to leave negative feedback to a buyer though, especially one with whom no transaction has actually occurred.
Yes- you're right. Ebay changed the rules at the end of last year, for better or worse, though as you say, it was never possible to leave FB for someone who didn't actually buy.
With Ebay, the content of the advert say's an awful lot about the product and the seller
I thought about buying that from you off of eBay.
Something doesn’t quite feel right about that auction.
You say it’s an upgrade, yet it’s not available as an upgrade!? Also you say it’s too complicated for you but it’s no more complicated than any other Windows mobile device.
Maybe I’m paranoid but...
To be honest, by 'too complicated for me' I really meant not quite right for me, as it has too many features I am not going to use, and I think I would be better off cashing in and getting something more suitable to my needs. Hope that clears it up a bit. I'd have put that in the description, but it seems to take so long to create a good listing just the way you want it, minor things that the everyday person browsing for such a device just get overlooked when you preview your listing before submitting it. Once you get to a stage where you think it sounds and looks good enough, you kinda just go with it.
As you say, it's no more complicated than any other WM device. It is available as an upgrade through O2, but strictly only to business customers. They are extremely hard to get hold of otherwise. I hounded them literally everyday for a month because I returned my faulty Serra (see my signature) and they couldn't offer me an equal or better replacement. All their Serras were out of stock - really messed me about for 4 weeks. In the end they backed down as there was nothing else they could offer me.
They don't know their ear from their elbow.
And I didn't realise you couldn't leave negative feedback to a buyer as luckily I've never been in a situation where I'd want to, although that's really only on there to make people think seriously before submitting an offer. I don't want to be relisting all the time for the sake of someone not reading the buyer restrictions or trying to scam me.
Hope that explains a few things...if you're still wary,. check my feedback. I've sold all my WM devices of the last 5 years on ebay (see sig again!) And see my postcount and view my posts too. I am a real, genuine human!!
Thanks everyone for the helpful info (didn't realise there was no simlock either!)
In general section is a thread called Buy & Sell
http://forum.xda-developers.com/showthread.php?t=434069
Let´s use it for that porpose
matmaneyre said:
Thanks everyone for the helpful info (didn't realise there was no simlock either!)
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You're welcome, and IMO (for what that's worth) totally genuine.
Ponder said:
You're welcome, and IMO (for what that's worth) totally genuine.
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Thanks for that, means a lot!
I didn't realise there was a buy and sell section. Thanks for that. If a mod would like to move me, feel free.
Anyway, relisted (again), updated link (again) and reduced (again)!
SOLD now, thanks.

Sears never charged me for my G-tab . . .

I bought my G-tab online Nov. 1 via PayPal, received the tablet, and assumed the transaction went through. I just checked and they never took the money! The transaction expired Friday and is listed as "Canceled" now.
Anyone ever experienced this? I kinda want to call them to see why they didn't take the money. But, I kinda don't wanna tempt fate and look a $398.99 gift horse in the mouth either! LOL!
Thoughts???
It may sound strange and ethical, but I would call them.
call me whatever you like but I would most definitely not call them.
Sent from my ADR6300 using XDA App
Where have people morals gone. Do people not feel guilt anymore?
maccaw1 said:
Where have people morals gone. Do people not feel guilt anymore?
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Not that easily... if they called me about it that would be different, it was their mistake. call it karma for having such a piece of **** return policy... I'm going under the assumption that you bought it from sears online. if it was from an individual or something my morals might come into play
Sent from my ADR6300 using XDA App
maccaw1 said:
Where have people morals gone. Do people not feel guilt anymore?
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That's interesting considering you've probably intentionally voided your product warranty by making software mods using roms illegally ported from other devices. An probably side loade d hundreds of apks for which you didn't pay the developer and most likely skimmed from a wares or torrent site, or Applanet.net.
Sound like a huge case of situational ethics to me buddy. Pick a position. If you feel so much guilt about things, delete your xda account and keep it moving.
id let them know, personally. when you start taking an active role in karma, as another stated in this thread, then karma starts taking an active role in your life. ive had way too many run-ins with karma to tempt fate again.
but hey, thats just me.
aamon17 said:
That's interesting considering you've probably intentionally voided your product warranty by making software mods using roms illegally ported from other devices. An probably side loade d hundreds of apks for which you didn't pay the developer and most likely skimmed from a wares or torrent site, or Applanet.net.
Sound like a huge case of situational ethics to me buddy. Pick a position. If you feel so much guilt about things, delete your xda account and keep it moving.
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that's actually not even a valid argument except for installing non-paid for apps.
What you do to a device you own is your choice. You can flash anything you want to it if you choose....as long as you don't expect a warranty replacement if you screw it up. If I want to flash my toaster oven with the firmware from my microwave......more power to me. But when my toaster oven no longer works, it's my fault not the manufacturers.
Now getting a toaster oven you didn't pay for is a totally different argument (the original poster's).
Sorry OP, but it's called theft of a material item. You knew that you didn't pay for it, but are keeping it anyways. Of course, many companies tack on extra charges for services and steal from consumers, so it's a gray area. I guess if you look at it from the standpoint of "business is business" then it's fair. Dunno what to say.
Thanks for the input. All is well. I'm returning the device & will let them figure out what to do. Anyone in the Richmond, VA area looking for a clearance item, check the Virginia Center Commons Sears location later this week.
Good call... You are doing the right thing.... Why are you returning?
samielowe said:
Good call... You are doing the right thing.... Why are you returning?
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Thanks. I also have an Archos 101 8gb that I've been comparing the last week. Sticking with the 101 and awaiting the 2.2 update.
I can tell you have good morals, why else post that you got it lol.If you honestly intended on keeping it, you shouldn't or wouldn't have said anything to anyone.
Sent from my Sprint Evo using Xda app.
Yes, not calling them and taking a free GTab will help our economy. /sarcasm
It happened to me, I called to ask about my order being placed and available, shortly after I was charged. I had received my pickup email already, so I'm sure if I had picked up the order and said nothing, it would have not been charged.
In a perfect world, when you called to tell them about the error they should have said "we appreciate your honesty and we will not charge you because of it, consider this a gift". You win, and they win as you would be more likely to be a return customer.

[Q] I just broke my triumph's screen!

I know I messed up by not getting the 5 dollar insurance. I sure am pissed of at myself now. To make matters worse I purchased my triumph on Ebay. lol. Does any cellphone repair store deal with these phones already, I might have to check sometime this week But is there any website where maybe I can purchase a gorilla glass screen replacement. I would gladly take on the repair challenge myself. Thanks everyone! Hopefully someone can help and I would greatly appreciate it!
(Edit) A nice VM chick allowed me to get it insured, surprisingly I still had time. If anyone wants to ill open it up for sure when I receive my new one.... for science!!!
Not to rub salt in the wound but I seen a bigger screen and figured I'd be the first one to break it so I got the insurance. I got mine from Best Buy. Might be a dumb question but will VM warranty it?
I believe BB only warrants the phone usually for 30 days, I'm not to sure. Regarding VM as soon as you sign up, you often receive a text that lets you add on insurance for 5 extra dollars. GET IT!! Because as of now my best hope is to just go to a random repair shop and see if they can even fix it.
Hey, do us a favor - take a photo of the broken screen and post it here!
JWhipple said:
Hey, do us a favor - take a photo of the broken screen and post it here!
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http://imgur.com/a/fMIeG Here ya go! Basically the touchscreen still functioned but about 80% of the top screen was not working at all. Then the battery died and it did not want to take a charge anymore. Basically both issues are unrelated it just so happens that Motorola really rushed this thing, and you can tell what a terrible job they did looking at the whole sub-forum. I wish I would have avoided spending 300 bucks and would have grabbed the Optimus V instead, I never hear anything bad about it. And being a college student I cant afford a 100$ monthly plan.
(EDIT) Really looking at this, I don't even know if the glass broke or if the touchscreen did. I don't feel anything on the outside. You guys are the experts, I will gladly open it up for you guys if you want. I just need to buy those tiny screwdrivers.
OUCH!~!!!!!!! Sorry man
jjuanml22 said:
http://imgur.com/a/fMIeG Here ya go! Basically the touchscreen still functioned but about 80% of the top screen was not working at all. Then the battery died and it did not want to take a charge anymore. Basically both issues are unrelated it just so happens that Motorola really rushed this thing, and you can tell what a terrible job they did looking at the whole sub-forum. I wish I would have avoided spending 300 bucks and would have grabbed the Optimus V instead, I never hear anything bad about it. And being a college student I cant afford a 100$ monthly plan.
(EDIT) Really looking at this, I don't even know if the glass broke or if the touchscreen did. I don't feel anything on the outside. You guys are the experts, I will gladly open it up for you guys if you want. I just need to buy those tiny screwdrivers.
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mod edit: Watch the language please. If you haven't got anything nice to say, don't say anything at all.
I thought I read somewhere that VM warrants their phones for a year, no matter where you buy them. I could be wrong, and it could be for manufacturer's defects only. I'll look for the link when I get home.
Sent from my MOTWX435KT using Tapatalk
From the VM site:
http://www.virginmobileusa.com/30-day-guarantee
One-Year Warranty
All mobile phones purchased directly from Virgin Mobile, or one of our authorized resellers, include a one-year warranty from the original equipment manufacturer. If you experience an equipment malfunction, call Virgin Mobile At Your Service at 1-888-322-1122 and we will arrange for a replacement mobile phone.
I seriously doubt that would cover a cracked lcd screen. But I guess it doesn't hurt to try.
llorn said:
From the VM site:
http://www.virginmobileusa.com/30-day-guarantee
One-Year Warranty
All mobile phones purchased directly from Virgin Mobile, or one of our authorized resellers, include a one-year warranty from the original equipment manufacturer. If you experience an equipment malfunction, call Virgin Mobile At Your Service at 1-888-322-1122 and we will arrange for a replacement mobile phone.
I seriously doubt that would cover a cracked lcd screen. But I guess it doesn't hurt to try.
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Yeah...there it is. The worst that can happen is they laugh at you...but what have you got to lose at this point? Maybe they can at least ship you a heavily discounted one...you never know.
Ouch that really sucks man
Well if all else fails you can always try and repair it your self.
It might cost a bit since some of the newer phones are coming with the lcd and the glass as one unit...
I might be wrong and only need to purchase the glass...
Good luck and hope you well
alex324us said:
Ouch that really sucks man
Well if all else fails you can always try and repair it your self.
It might cost a bit since some of the newer phones are coming with the lcd and the glass as one unit...
I might be wrong and only need to purchase the glass...
Good luck and hope you well
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I'll eventually find a way to fix it. The good thing about it being prepaid is I can stop paying anytime without penalties. Thank you so much for being a kind person and wishing me good luck!
(Ninja Edit) I just called VM and this nice chick allowed me to get it insured. I'm feeling a bit better now... (I'll claim it as lost or something)
jjuanml22 said:
(Edit) A nice VM chick allowed me to get it insured, I'll just claim my phone was lost (To an epic accident lol).
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Not that it bothers me either way - I'm actually glad someone helped you out, BUT, couldn't this be considered a form of insurance fraud?
jjuanml22 said:
I believe BB only warrants the phone usually for 30 days, I'm not to sure. Regarding VM as soon as you sign up, you often receive a text that lets you add on insurance for 5 extra dollars. GET IT!! Because as of now my best hope is to just go to a random repair shop and see if they can even fix it.
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Not true. I bricked my optimus v. So iread into the wack tech deal and it covers power surges. So i threw it into the microwave for ten seconds...150 off my new triumph! (The plans for two years btw)
Sent from my MOTWX435KT using XDA App
JWhipple said:
Not that it bothers me either way - I'm actually glad someone helped you out, BUT, couldn't this be considered a form of insurance fraud?
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I just started paying for this phone this month, she said I still had another week left actually, Had I waited more she said she would not have been able to help me.
jjuanml22 said:
I'll eventually find a way to fix it. The good thing about it being prepaid is I can stop paying anytime without penalties. Thank you so much for being a kind person and wishing me good luck!
(Ninja Edit) I just called VM and this nice chick allowed me to get it insured. I'm feeling a bit better now... (I'll claim it as lost or something)
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Just remember that if you claim it as lost, you'll have a $100 deductible. Here's the VM claim site:
http://www.phoneclaim.com/virginmobileusa
llorn said:
Just remember that if you claim it as lost, you'll have a $100 deductible. Here's the VM claim site:
http://www.phoneclaim.com/virginmobileusa
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I knew about the deductible beforehand though. Thanks the link really helped.
I love the xda community!

Beware Mobiletechvideos!

I just wanted to let you guys know about the poor experience my friend has had with this company. I will start by saying that I have used the service before and was very satisfied. So when my friend's Galaxy S4's charging port failed I recommended mobiletech to her. She sent the phone in and that is where the fun began. She did receive an email saying that the phone was received, fast forward two weeks and she has heard nothing about the phone, she emails them and gets no response. After a few days she finds a number and calls. She is told that "Josh" is out and will return her phone call. She finally gets a phone call back the next day and is told that the part had to be ordered, she then inquires why she was notified of the delay, they apparently have nothing to say about that. She was told that they expected the part to be in within the week and that she should have her phone back in about a week. Two weeks have gone by and again no word, not calls, no emails, nothing about what is happening with her phone. IT HAS BEEN OVER 5 WEEKS!. Of course I feel responsible because I recommended her to this company. I am also disappointed because I was going to send a phone in the get repaired. I know a lot of people have had good experiences with this company, as have I, but based on this recent experience I would caution you guys about using them. I will update this post if anything changes.
A moment of silence for your friend's S4
axljohn said:
A moment of silence for your friend's S4
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lmao, thats why you should never ship things to get repaired. youtube it first,if it looks easy and you can handle repair, knock your self out. or go to a local phone shop
Sent from my SAMSUNG-SGH-I727 using XDA Premium 4 mobile app
shadowcreeper_1 said:
lmao, thats why you should never ship things to get repaired. youtube it first,if it looks easy and you can handle repair, knock your self out. or go to a local phone shop
Sent from my SAMSUNG-SGH-I727 using XDA Premium 4 mobile app
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This is a fairly well known company around here, and like I said I used them before with no issue. Another week has gone by and she still has heard nothing. I was secretly hoping that someone from there would see this post and maybe look in on the issue, but I guess not. I guess I will have to start leaving negative reviews around the internet and see if that gets their attention.
hd779 said:
This is a fairly well known company around here, and like I said I used them before with no issue. Another week has gone by and she still has heard nothing. I was secretly hoping that someone from there would see this post and maybe look in on the issue, but I guess not. I guess I will have to start leaving negative reviews around the internet and see if that gets their attention.
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Dang still? what a bunch of scums. hope they rot in hell for doing that. hope you get your phone back.
My device:
Samsung Galaxy S2 Skyrocket (rooted)
Rom:AOSP
Carrier:At&t
Dont forget to thank me if i helped
My negative review...
Sorry to hear about your friend's problem with this company. I'm going to write about my experience with this company...which I have to say is just as negative. In short, I placed an order with them to remotely fix my EFS. After setting an appointment up, I never heard another word from them; even after emailing them....STILL NO REPLY. So I was thinking about titling the post...
"Beware Mobiletechvideos! 2..."
xFLiP227x said:
Sorry to hear about your friend's problem with this company. I'm going to write about my experience with this company...which I have to say is just as negative. In short, I placed an order with them to remotely fix my EFS. After setting an appointment up, I never heard another word from them; even after emailing them....STILL NO REPLY. So I was thinking about titling the post...
"Beware Mobiletechvideos! 2..."
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It's strange with all the great reviews this would be happening. My phone was signed for on Wed and I haven't heard anything but I wish they'd just say they received it (someone signed for it) so I'm hoping come Monday I'll here something. I paid for faster service and haven't heard back via email or phone yet
Mobile Tech Videos - what's up??????
I sent my Galaxy sIII in to them for a "hard brick" problem (yes I tried all OTHER ways before resorting to this). The Phone was sent on 7 July and they received it on 9 July. When I logged on it was shown as being "completed". I had hoped that the phone would be returning shortly. After a week still no phone. I sent them emails..... no answers. I called them and left voice mail...... no answer. I contacted them om Facebook... no answer. I had thought, from people on XDA, that this was a legit service but now I am having second thoughts. If I don't hear from them soon I'll just deny the credit card payment and cut my losses. This really sucks. I hope no one else has this bad of an experience.:crying: :crying: :crying:
I saw somewhere on XDA that they were in the process of relocating and once that was finished they would be able to get everything done since they are so backed up.
jrc2 said:
I saw somewhere on XDA that they were in the process of relocating and once that was finished they would be able to get everything done since they are so backed up.
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I sincerely hope this is true, I just sent my phone for efs repair to them last week with no updates on them "awaiting shipment". Found this thread through google and just hoping to get my phone back now
Hi guys/gals!
OK, let's get some things sorted out for everyone here! What are your order numbers? I actively monitor another thread here on XDA but didn't realize this one was going so I'm glad I searched for it. It is 100% true we are relocating to our brand new facility on a large section of land that I purchased and I've been contracting the entire project. Although it is an exciting transition, it's been tougher keeping up with emails and communication so I am very grateful for everyone's patience. As most know, we run a clean operation and this is unusual for us so I do apologize for the inconvenience a small percentage of you have had bestowed upon yourselves. So, we have around 3 weeks remaining on our build and we plan to be into the building and running completely out of it the week of August 25th and onward. This process has been rolling since mid-March so the end of it is greatly welcomed by my team and my family! I greatly appreciate the customer base we have of loyal XDA patrons and the likes of many other online avenues. In addition I'm hiring 2 employees to add to our team to better assist our customers in the future for better customer service. I look forward to completing that transition and continuing to uphold the high standards we have set and come to be known by in the future.
So, what are your order numbers? Let's see about making this a response thread for those having trouble getting updates from us.
Thanks!
-Josh
connexion2005 said:
Hi guys/gals!
So, what are your order numbers? Let's see about making this a response thread for those having trouble getting updates from us.
Thanks!
-Josh
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Order #24129. I called, it had a damaged logic board, but was able to get it booted again. Asked if you could remove root, and reset things so I could get my warranty to cover the replacement. Then it was supposed to be sent back. Maybe it is en-route? Also, there was talks about a partial refund since not all services could be rendered.
Any updates hopefully?
Glad I found this, I was worried from the lack of response or progress on my order. My order number's #24137
Here is an update:
My friend got her pone back about a month ago, she was told that a former employee broke the screen on her phone and hid the phone rather than take responsibility. Mobiletech fixed the screen free of charge and the original problem and shipped the phone back. The phone is now working great. Of course my continuing concern is that had attempts to contact been return in a timely manner this probably would have been resolved sooner. I hope this is a lesson learned.
How do I get ahold of these guys at Mobiletech?
I have emailed them and called and I can't get a hold of anyone at Mobiletech. Does anyone know if they are still open?
Dissatisfied with Lack of Communication
connexion2005 said:
Hi guys/gals!
OK, let's get some things sorted out for everyone here! What are your order numbers? I actively monitor another thread here on XDA but didn't realize this one was going so I'm glad I searched for it. It is 100% true we are relocating to our brand new facility on a large section of land that I purchased and I've been contracting the entire project. Although it is an exciting transition, it's been tougher keeping up with emails and communication so I am very grateful for everyone's patience. As most know, we run a clean operation and this is unusual for us so I do apologize for the inconvenience a small percentage of you have had bestowed upon yourselves. So, we have around 3 weeks remaining on our build and we plan to be into the building and running completely out of it the week of August 25th and onward. This process has been rolling since mid-March so the end of it is greatly welcomed by my team and my family! I greatly appreciate the customer base we have of loyal XDA patrons and the likes of many other online avenues. In addition I'm hiring 2 employees to add to our team to better assist our customers in the future for better customer service. I look forward to completing that transition and continuing to uphold the high standards we have set and come to be known by in the future.
So, what are your order numbers? Let's see about making this a response thread for those having trouble getting updates from us.
Thanks!
-Josh
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Hey Josh,
I am a customer of yours (order# 24225) and I gotta say my experience has been a little less than pleasant. I run a cell repair outfit and I had my JTAG tech out on vacation. So I decided to try you guys out since I had seen your videos, and heard ok things about you on XDA.
I understand that you guys are in the middle of a big move but this is the exact thing that you should have as a large post on your main page or at least your payment page. This should also be something that you anticipate when you are still selling "Rush Service" which I unfortunately paid for. Hire more customer service staff during the move so that you can at the very least communicate with your customers. I have had a phone with you for 4 weeks and have had to fight to get any response at all. Many times I have sent emails, and left voicemails and I haven't gotten any response at all. It wasn't until today that I finally got someone on the phone to get an update and they told me that they would have to call me back as your computers are not up. I understand the hiccups and hangups that moving can cause but it is unacceptable that you don't prepare for this and at least have your people doing regular callbacks to customers to keep them updated. My outfit does approximately 50 repairs a day for people local and shipped in and we make it a point to at least call every day or two to let people know what is going on. I also only employ 3 other people so I know this volume at least can be handled with minimal staffing. It just requires a customer-centric attitude from your employees.
All in all my Note 3 has been with you guys for over a month now and I have been promised call backs, told on numerous occasions that it will "ship this coming Thursday" (Been told that for 3 weeks now), and sent emails/left messages that do not even get a response. I am sure you guys know what you are doing and are quite skilled at reviving hard bricked devices. I also know that it is not easy so I commend you for building a business around it. Your lack of communication and ability to deliver what is advertised, and what your employees told to your customers within a reasonable amount of time is what I am disappointed about.
I am still waiting to hear from someone who promised they would call me back in an hour. That deadline has passed by about an hour. Hopefully we can at least get some resolution on XDA going because reaching you guys directly and expecting accountability is obviously out of the question.
Thank You,
Collin
I just checked in with Collin are there any other order numbers anyone wants checked out?
connexion2005 said:
I just checked in with Collin are there any other order numbers anyone wants checked out?
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#24107
Thanks.
Week of 25 August and they're still avoiding us
connexion2005 said:
I just checked in with Collin are there any other order numbers anyone wants checked out?
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First of all, Order 24289
While you're at it, call every customer with an order older than 4 days--or less, for the poor bastards that paid you extra. Explain the nature of the delay, take ownership of your selfish blunders, tell your customers that you are human.... just do something. Avoiding messages and phone calls makes you look like a total asshat, when you're probably just a little scared of confrontation. I get it, but you need to stop that.
Also, you need to add some HUGE banner text to your website informing other potential victims of your halt in operations. The smart & ethical thing to do would be to disable ordering altogether while you figure out the best way to remove your head from your fourth point of contact.
connexion2005 said:
Hi guys/gals!
OK, let's get some things sorted out for everyone here! What are your order numbers? I actively monitor another thread here on XDA but didn't realize this one was going so I'm glad I searched for it. It is 100% true we are relocating to our brand new facility on a large section of land that I purchased and I've been contracting the entire project. Although it is an exciting transition, it's been tougher keeping up with emails and communication so I am very grateful for everyone's patience. As most know, we run a clean operation and this is unusual for us so I do apologize for the inconvenience a small percentage of you have had bestowed upon yourselves. So, we have around 3 weeks remaining on our build and we plan to be into the building and running completely out of it the week of August 25th and onward. This process has been rolling since mid-March so the end of it is greatly welcomed by my team and my family! I greatly appreciate the customer base we have of loyal XDA patrons and the likes of many other online avenues. In addition I'm hiring 2 employees to add to our team to better assist our customers in the future for better customer service. I look forward to completing that transition and continuing to uphold the high standards we have set and come to be known by in the future.
So, what are your order numbers? Let's see about making this a response thread for those having trouble getting updates from us.
Thanks!
-Josh
Click to expand...
Click to collapse
Hello my order number is #24437. While you didn't update your website until the 27th of August I believe, I mistakenly shipped it too the old address two days prior to the 27th and with no reply or word back from you guys I am really worried. Please get back to me.

Refurbished

Hey everyone.
So I was out looking for phones and I found a guy in delhi selling refurbished phones. They have a website, three branches as per say.
So I got myself a deal for one plus 6 in around 18k.
6gb,128gb version.
I am currently on Rei Note 5 Pro and thinking of making the change.
All I need is a little reponse if I should go ahead ?
I have paid 500 as booking fees, site seems legit. The guy seems legit so far.
He will give me the tracking Id tomorrow and the rest amount is COD.
What do you guys think of it ?
The device comes with 1 year warranty and 1 week replacement/ return.
Feels sketchy , seeking a 34 k mobile for 18 k May be the screen or some other internals may have been replaced. Also what type of warranty is he providing seller or company warranty and in India we have had enough tube getting warranty service from known brands it is risky to trust seller warranties
Looks like scam to me
Why would anyone sell a phone for 18k when it can easily fetch 30-35k INR?
Remember, If something seems too go to be true. It is most likely a scam of some kind. Don't waste your hard earned money on something fishy as this!
notanoob said:
Feels sketchy , seeking a 34 k mobile for 18 k May be the screen or some other internals may have been replaced. Also what type of warranty is he providing seller or company warranty and in India we have had enough tube getting warranty service from known brands it is risky to trust seller warranties
Click to expand...
Click to collapse
Hey says its brand warranty. I can go to a one plus service center with it.
MrSteelX said:
Remember, If something seems too go to be true. It is most likely a scam of some kind. Don't waste your hard earned money on something fishy as this!
Click to expand...
Click to collapse
I researched about refurbished phones. They go cheap
UCFour said:
Looks like scam to me
Why would anyone sell a phone for 18k when it can easily fetch 30-35k INR?
Click to expand...
Click to collapse
Refurbished phones i guess.
http://shopmobile.co.in
This is the website.
https://www.olx.in/item/oneplus-5t-refubished-phone-available-ID1mONYr.html
Seller profile on olx
That's all scam, it's being viral on OLX India. I have attached a screenshot. My friend paid ₹1,000 for S9+ in advance and the scammer blocked his phone number. Although he got the money back after reporting the scammer to police, luckily.
Screenshot - ht tps://image.ibb.co/nEE4dK/Screenshot_20180822_010023.jpg
Please remove the gap in http as it wasn't allowing me to post external links.
P.S. Apart from that, they are using female names to attract people.
AshishV95 said:
That's all scam, it's being viral on OLX India. I have attached a screenshot. My friend paid ₹1,000 for S9+ in advance and the scammer blocked his phone number. Although he got the money back after reporting the scammer to police, luckily.
Screenshot - ht tps://image.ibb.co/nEE4dK/Screenshot_20180822_010023.jpg
Please remove the gap in http as it wasn't allowing me to post external links.
P.S. Apart from that, they are using female names to attract people.
Click to expand...
Click to collapse
I had that it mind. I even told the guy that if he scammed me, I will go to the police.
But the thing is he has not. And he has been behaving really well so far.
akhil221 said:
I had that it mind. I even told the guy that if he scammed me, I will go to the police.
But the thing is he has not. And he has been behaving really well so far.
Click to expand...
Click to collapse
Bro looks like you've made up your mind , why post and enquire about it
Sent from my ONEPLUS A6000 using Tapatalk
Do iT.?
akhil221 said:
I had that it mind. I even told the guy that if he scammed me, I will go to the police.
But the thing is he has not. And he has been behaving really well so far.
Click to expand...
Click to collapse
If I wanted to steal your money, I would be really nice to you too!
Over the years I have learned from peoples mistakes.. Ofc some of mine aswell!
*if it seems too good to be true, it is!*
notanoob said:
Bro looks like you've made up your mind , why post and enquire about it
Click to expand...
Click to collapse
Nah man.
I haven't got any reply from his side. Messages have not been delivered yet.
And there is no tracking id yet.
I am beginning to think the 500 deposit is gone for good.
whizeguy said:
If I wanted to steal your money, I would be really nice to you too!
Over the years I have learned from peoples mistakes.. Ofc some of mine aswell!
*if it seems to good to be true, it is!*
Click to expand...
Click to collapse
Man it seems too good to be true
One plus 6, 8gb in 18k.
Still I'll wait till today to go ahead and make a complaint
akhil221 said:
Hey everyone.
So I was out looking for phones and I found a guy in delhi selling refurbished phones. They have a website, three branches as per say.
So I got myself a deal for one plus 6 in around 18k.
6gb,128gb version.
I am currently on Rei Note 5 Pro and thinking of making the change.
All I need is a little reponse if I should go ahead ?
I have paid 500 as booking fees, site seems legit. The guy seems legit so far.
He will give me the tracking Id tomorrow and the rest amount is COD.
What do you guys think of it ?
The device comes with 1 year warranty and 1 week replacement/ return.
Click to expand...
Click to collapse
Good luck getting back those 500 .. ?
Placed an order in the website mentioned
Hey just to see my luck I too placed an order in the website you mentioned. It didn't even ask me for the deposit of 500. By default it takes COD. I'm very very sure it's a scam as it didn't even ask me for any verification or confirmation
vigneshnallamad said:
Hey just to see my luck I too placed an order in the website you mentioned. It didn't even ask me for the deposit of 500. By default it takes COD. I'm very very sure it's a scam as it didn't even ask me for any verification or confirmation
Click to expand...
Click to collapse
I dunno man. It seems good by the name of it.
My product is already been shipped.
I totally bonged the guy, asking him several questions.
He said these are custom duty free refurbished handsets. Sometimes unboxed.
People return or replace them frequently it seems.
Anyways, he is assuring me, he said i can live video call him while unboxing. I mean that counts for something I guess.
I will make a video of unboxing though.
Well lets hope for the best then.
akhil221 said:
I dunno man. It seems good by the name of it.
My product is already been shipped.
I totally bonged the guy, asking him several questions.
He said these are custom duty free refurbished handsets. Sometimes unboxed.
People return or replace them frequently it seems.
Anyways, he is assuring me, he said i can live video call him while unboxing. I mean that counts for something I guess.
I will make a video of unboxing though.
Well lets hope for the best then.
Click to expand...
Click to collapse
Whats the update on this?
yeah did you receive the phone we are all waiting for an update
Evil Eye said:
Whats the update on this?
Click to expand...
Click to collapse
So after my repeated attempts to get an ID from the guy made me cancel the order.
The guy , Mithlesh Sharma, employee of the website company or so he told me.
He sent me an Adhaar Card of some person he said was his boss.
I mean he couldn't send his own but apparently all employees have the boss's adhaar card.
plus it was all sketchy from the start..and with all the frauds goin on..i backed out.
as soon as I told him I will not be receiving the parcel as he failed to present a proof. He blocked me and did not respond on call.
moreover if you check olx, now i see these fake ads more than actual ones.
i mean a guy has posted ads in chandigarh, lucknow and delhi at the same time. Cash on delivery..buff..
I mean what if the box had just glass or bricks or soap inside. I choose to believe nobody would;ve listened then.
17k is a good amount.
might as well but the pocof1..lol

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