[Q] Samsung Galaxy S Captivate - No sound from earpiece/media, but other sounds work - General Questions and Answers

Hi Forum,
This is my first post so forgive me if this is in the wrong place
My phone is roughly a year old, and today I ran into a weird and potentially phone killing problem
I received a few phone calls from my girlfriend today, the ringer rang loud and clear, but I heard no sound from my ear piece. After a few "Hello?"s, I hung up thinking it was a bad connection. Upon seeing my girlfriend afterwards, she said she heard me on my end. So I got her to call me again and I tried to use speaker phone, and I could hear her fine.
Doing some research on google, I only ran across one other person who had this problem, and upon seeing this, I tested my music player, (as theirs didn't work), and mine doesn't work either
This other person said the problem resolved itself a day later.
In short, my ear piece has no sound during a phone call and my media sound doesn't work (though it works w/ headphones.) My notification sounds and speaker phone DO work
Do the notification and speaker phone speakers come from a different place than media and ear piece speakers?
Do I have a software issue?
Should I wait like the other person?
Any suggestions?
Thanks forum!

Were you able to resolve this issue by any chance?

Related

[Q] Sound not working over loud speaker

[NEVERMIND...I GOT IT WORKING. IT SEEMS LIKE A BAD CONNECTION TO THE SPEAKER. IF I PUSH DOWN ON IT, IT WORKS FINE.]
This morning I was listening to one of my podcasts through bluetooth (A2DP). When I was done, I turned bluetooth off to bring the sound back to the phone. I wanted to show someone a youtube video. It was playing fine through the phones on-board speaker and then all of the sudden it just stopped playing the audio. The video was still playing. Initially I thought it was just a youtube thing but then I tried the music player and no audio would play over the phones speaker. I then tried rebooting the phone. Still no luck. I then used ROM manager to restore one of my backups. No luck. And yes, I have checked all volume levels and they are all turned up. The in call speaker works just fine but speaker phone does not. Any suggestions?? Bad speaker/connection? Do I need to go back to the shipped ROM and unroot the phone?
Push down on what?
I am having the exact same issue!!!
Phone calls work fine. But, no sound from speakers.
So I dont hear any notifications, cant put the phone on speaker, no alarm sound, etc.
ok.
i was able to resolve the issue. I had to push down hard on the speaker with my thumb, and wala!!! it started working.
i did a factory reset though... arrrrrgghhh... i wish i had tried this before the dang factory reset. Oh well, atleast the sound is working now.
I had this problem when I bought my Captivate and installed a clear plastic case made by Incipio. The case had a really tight fit. I believe it was squeezing the Captivate housing which causes the speaker to not make a connection to the circuit board. I found out when I was just playing around with ringtones and suddenly I couldn't hear anything coming out of the speaker. I rebooted the phone and even the animated AT&T and Galaxy S logos didn't make a sound. I played an MP3 and still no sound until I lightly tap the phone against my palm. I got the sound back. This happened again when I was showing a video to my friends. The sound cut off. I tapped the phone against my palm again. I got the sound back.
The following morning, I removed the case and played an entire album through the speakers. I did not encounter any speaker problems. I concluded that it must have been the tight case by Incipio which I had purchased at the AT&T store. I returned it and got the Body Glove gel case. Better.

"Speaker on" problems?

is there any evidence that conducting a phone conversation through loudspeaker in Captivate is problematic? I'm using the device for couple weeks so far and people are already complaining that they have problems hearing me when I turn the loudspeaker on. It almost feels like that mode is not exactly full duplex, and my voice is being cut off right when the other part starts speaking. Or perhaps it is a problem with noise suppression system?
I remember having problem similar to this one with my old Kaiser when I just bought it, but it the software fix has appeared quickly and was included in all custom roms.
I could not find any mention of this problem in the forums, perhaps it is just me device?
None for me. I use speaker phone for almost all my calls. When in the car I have it plugged into the aux input to talk. When I first got the even tested with stereo turned pretty loud and wife reported no problems.
Might be just yours, sorry man.
From a phone on an app
You might check to make sure Noise Suppression is checked.

Video Chat = Low Volume

Anyone else experiencing this in Qik? Tried over wifi and 3G, downloaded all updates. The volume is very low. Does this happen to anyone else?
OMG yes! I thought I was the only one? It's too damn hard to hear who I'm talking to. The person even asked me why I would bring the phone up to my ear every time he spoke. I hope an update can fix this.
I experienced the same thing using Tango. Tried doing a test chat with my friend on his iphone. He kept asking me to repeat myself and said the volume was low. I could hear him fine.
So, just to see, I tried it with the headphones and mic... MUCH better, he could hear me fine.
At first I thought it was the case maybe getting in the way, but taking it off didn't help at all.
Not sure what to make of it... hopefully, it is just some software problem and nothing major.
This is my first post BTW... After leaving the iphone a couple of months ago I have tried 3 Samsung Captivates (Galaxy S), 2 G2's, and 2 MT4G's... I think I finally got a keeper. This thing is redonkulous!
Legaleye3000 said:
Anyone else experiencing this in Qik? Tried over wifi and 3G, downloaded all updates. The volume is very low. Does this happen to anyone else?
Click to expand...
Click to collapse
same - tried over data and wifi. However... girlfriend used headphones and no headphones, and iphone head phones... could barely hear here. it would cut in and out sometimes too... she couldn't hear me half the time either... helllppppp this is why we bought this stupid phone!
i had the same problem today, i hope it's just a matter of an update, other than that this phone is awesome! i can't believe i got a MyTouch after having a g1, i thought i'd be a loyal vanilla user but this phone was too sweet to pass up
lol @2071. Yea I'm about to get it Tomorrow coming from a g1. I wish this was vanilla, or i can at least root
Double check that your call is going through the speakerphone. Is it possible that the video call audio is defaulting to the earpiece? I wonder because if it sounds normal using headphones then there's probably nothing wrong. Just a guess.
The other side they can hear me perfectly. Its just my ability to hear them. During the call, if I push the volume keys, the volume meter comes up on the phone as "media volume." Also, if I make a regular non-video call and put it on speaker, the speaker is LOUD. So its just confined to video calls..... Also, other media (music) is LOUD.
Ya I have also tried Tango and its the same low volume on The network or my wifi. I haven't tried headphones yet though.
from Snugs hTc ViSiON
I can confirm low volume as well. Seems to work way better with headphones in for both sides.
Sent from my HTC Glacier using XDA App
Alright, well make sure you all call in to tmo tech support so this becomes a known issue quickly!
im not experiencing low volume... what i am experiencing is when talking to my friend, I had to switch the mic on and off each time I wanted to talk and hear him.. kinda like a 2 way radio

External Speaker suddenly stopped working

Hello everyone!
My external speaker suddenly stopped working. So now I cant go handsfree, I dont hear rings of incoming phones, or any sound that comes thru the external speaker.
Funnily the vibration during incoming calls doesnt come either. But it still vibrates while navigating thru menus.
I think a hardware reset might do the trick, but I cant tell before tomorrow, since I need to backup my files first.
Or is there a known bug with latest mango or a htc specific bug?
Okay vibration seems to work as it should, maybe I didnt feel it the first time I tested it.
Just now I had a moment where I heard menu sounds and then I quickly tried to play a ringtone which also came thrru the speakers but as you can guess, it stopped working again...
more update after the hardware reset tomorrow
It may just be the speaker blown out like mine did only 5 weeks after purchase. Not a big deal, the speaker is the same one as HTC EVO so a replacement part is easy to do yourself or through the Phone Carrier store (that has a repair center).
Since replacement mine has been fine since. When it was blown, it still worked, but was painful to listen to.
Ok thx. I will do that. I hoped it was some software error.
Taking my Arrive in today for the same thing. It just blew a few days ago, and any sound coming out of the external speaker just sounds distorted and garbled.

S7 Earpiece not working

The earpiece stopped working the other day out of nowhere... I have not dropped the phone, or gotten it wet at all (not that it should matter!) but it no longer plays sound out of the earpiece... Anyone else experiencing this issue? It makes it extremely difficult to be on the phone since I usually talk with the phone to my ear. I have made sure that the call volume was all the way up, so it doesn't seem like a volume issue either.
Any troubleshooting advice, other than making calls and seeing if it starts working?
Same problem with earpiece not working
Did you find a solution to this problem. I've just purchased the S7 and have discovered earpiece not working. Speaker works but not the earpiece nor headphone jack. Probably going to return under warranty but would be helpful if a known solution!
Hi,
did you find out what to do or is it just to send it to a technician?
mine is three days old and doesn't work from day one ...
Sorry for delay. No I didnt find a solution. I took it back to Samsung and they exchanged the handset under warranty. Goodluck.

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