[Q] Your phone is up to date (7004) - New Phone does not update - Windows Phone 7 Q&A, Help & Troubleshooting

I just replaced my LG Optimus 7 for a new one, after it died. Unfortunately I now do not receive any updates and can't really figure out why.
I looked through xdadevelopers and other boards already but could not find any help.
My problem: Zune searches for updates but ends in telling me that my phone is up to date 7.0 (7004). On my old phone I received all updates as I should have received them... But not on the new one.
What I already tried without any success:
- Tried the update on two different machines with latest Zune
- Tried it already for half a week to see if it just takes a while
- Rest the phone to defaults
- Also tried the trick to disconnect the PC from the network that worked for the Mango update. Also not successful
Phone: LG Optimus 7
FW: 7.0 (7004)
Carrierbranding: OPN
Carrier used: Swisscom, in Switzerland
I am really grateful for any kind of advice! Thanks so much!

Maybe your carrier hasnt provided updates after 7004 update

amritpal2489 said:
Maybe your carrier hasnt provided updates after 7004 update
Click to expand...
Click to collapse
I am using an unbranded phone now (OPN). The one before was Swisscom-branded and I got all updates.

I suggest you flash your phone with a different ROM.
http://forum.xda-developers.com/showthread.php?t=935578

day2die said:
I suggest you flash your phone with a different ROM.
http://forum.xda-developers.com/showthread.php?t=935578
Click to expand...
Click to collapse
Thanks! Flashed to a branded ROM, now everything is working fine again, must have had a weird SW image...

Related

[Q] Update Mango fails every time

Today Zune prompted that the update is available so I started the update. It fails every time I try to update my phone :-(
I am already om 7720 but still Zune (and my Phone) pop up the update message.
I even did a full reset of my phone but still the update fails.
At step 5 it stays on 0% and the phone restarts.
Then step 6 and 7 (installing updates) ... again the reboot ..
Message on the phone:
Update Unsuccesfull
Unfortunately , we weren't able to update your phone. Refer to the Zune software or Mac Connector on your computer to find out what happened. Or if your're already closed this software, go to windowsphone.com for guidance.
See attached pictures.
Error code which I get is: 8018001E.
Need Help!
If you already did a full reset you can as well roll back to NoDo from your backup and try from an offically support version (7392).
How do I roll back?
rudma said:
How do I roll back?
Click to expand...
Click to collapse
Friend, if you have to ask this question, then I'm wondering if you truly knew what you were doing.
---------- Post added at 03:02 AM ---------- Previous post was at 02:58 AM ----------
Ok, I used to get this error when I tried to update my firmware by changing my carrier code using Samsung Registry editor. As it turns out, Samsung firmwares are kinda locked to carriers. I tried Tmobile, Orange but the firmware would not install, getting the same error code as you did.
I had to wait for Samsung to release the firmware for my carrier.
Did you do anything to your LG phone? Like changing carrier code? If you did, you'll have to change it back.
Seems to be pretty common problem for LG E900: answers .microsoft .com/en-us/winphone/forum/wp7-sync/lg-e900-update-error-code-8018001e/1ec8d54d-0ee8-4db6-ab62-4ca26b3fbbe7?page=1&tm=1317157055038
(can't post links yet)
I'm experiencing it too... ;/
Ok, I will chech the link later.
Thanks!
Hmmm
I think I figured out what is going on. Apparently Mango needs the latest firmware from LG to be installed on the phone. This was given to branded phones but not to unlocked/unbranded phones like mine, a few months back. With the firmware update the LG Optimus 7 will jump from:
Firmware Rev 1.0.7.10
Hardware Rev 1.0.0.0
Radio Software 1.0.7.10
Radio Hardware 0.3.5.0
Bootloader Ver 1.5.0.0
Chip SOC 0.30.2.0
to:
Firmware Rev 1.0.10.10
Hardware Rev 1.0.0.0
Radio Software 1.0.10.10
Radio Hardware 0.3.5.0
Bootloader Ver 1.5.1.0
Chip SOC 0.30.2.0
People who successfully updated their LG E900 to Mango already had that phone, from the little research I have been doing in the past few hours. So all we need is the firmware update from LG to be installed and I am hoping that this will allow us to go ahead and install Mango.
______
Marios
www.kariosgames.com

Omnia 7 firmware update question

Hello all,
like many users i've forced the mango update on my Omnia 7.I ended up with firmware version 2424.11.8.2.
However, i read that most of the users that got the update the "normal" way got firmware version 2424.11.8.5, so i rolled back to NoDo and updated again - still i get 2424.11.8.2.
So my question is - is my firmware ( 11.2 ) mango, or do i need to update my phone manually somehow?
Anyone knows what's the difference between 2424.11.8.5 and 2424.11.8.2 ?
My samsung now app doesnt auto-refresh also..could this be related to the firmware ver?
When you say "forced" the update, what do you mean?
Also, when you rolled back and then re-installed, did you need to do anything special to re-install?
Bocko92 said:
Hello all,
like many users i've forced the mango update on my Omnia 7.I ended up with firmware version 2424.11.8.2.
However, i read that most of the users that got the update the "normal" way got firmware version 2424.11.8.5, so i rolled back to NoDo and updated again - still i get 2424.11.8.2.
So my question is - is my firmware ( 11.2 ) mango, or do i need to update my phone manually somehow?
Anyone knows what's the difference between 2424.11.8.5 and 2424.11.8.2 ?
My samsung now app doesnt auto-refresh also..could this be related to the firmware ver?
Click to expand...
Click to collapse
2424.11.8.5 is the Mango update with Samsung drivers and 2424.11.8.2 without.
If you wanna enable Internet Sharing feature you need firmware 2424.11.8.5, this you can also do manually with Cab sender... just search here in the forum.
I flashed back to a branded T-Mobile rom for getting firmware 2424.11.9.4, with my unbranded Samsung rom I couldnĀ“t update the firmware.
GoodDayToDie said:
When you say "forced" the update, what do you mean?
Also, when you rolled back and then re-installed, did you need to do anything special to re-install?
Click to expand...
Click to collapse
I mean i used the cable trick (google it) to get the update b4 it was available for my phone through zune.
After i rolled back i installed in the normal way - didnt use tricks, zune said there's an update, so i updated.I guess this is the official update for my phone.But i dont get it, why it comes without samsung drivers..
Unbranded phone
As I understand it if you have an unbranded Omnia 7 then you will only have 11.8.5 and that does not give you tethering. For me to get tethering I need the firmware update that only seems to come from the carriers themselves which leaves me in the lurch.
I do not want to faff about with unlocking them especially as I have 3 unbranded phones I guess I will just have to wait and see what Microsoft push out to us plebs. You can of course install the firmware if you phone is unlocked and you will find plenty of instructions on how to do this.

20003 firmware update

I still haven't received this updste although I did receive tge OS update. Unlocked in the UK.
Anyone else on an unlocked device not get it yet?
Me too. Got the Pirtico update weeks ago but still on 10022 (Germany)?
icet69 said:
Me too. Got the Pirtico update weeks ago but still on 10022 (Germany)?
Click to expand...
Click to collapse
I've got my 8X ugraded(auch in Germany), and the Firmware revision is now:1532.20.20003.401. My device is an unlocked blue 8x. Have u every try to search firmware ugrade manually?
I had to resort to downloading and installing it manually. Seems there are some bugs in Microsoft's OTA process.
Manually? ask manually for an update or is there another way to get the
Dr.Paul said:
I still haven't received this updste although I did receive tge OS update. Unlocked in the UK.
Anyone else on an unlocked device not get it yet?
Click to expand...
Click to collapse
Haven't received an update on my US Red Verizon 8X.
Firmware is currently at 1532.20.10110.605
icet69 said:
Manually? ask manually for an update or is there another way to get the
Click to expand...
Click to collapse
Setting--->phone update--->check for updates(einstellung--->Handyupdate--->Updates Suchen). I hape that may helps
checked that several times but didn't work.
icet69 said:
checked that several times but didn't work.
Click to expand...
Click to collapse
is your 8x an netzbetreiber-branding one? i got an no branding one from getmobile... if you sign a phone with netzbetriber, it may cause the delay of the release of the firmware upgrade.
No simlock no branding. called the Htc service yesterday and they tried me to believe that the Firmware is from Microsoft and that they can't so anything for me. I can't believe that they call this service.
icet69 said:
No simlock no branding. called the Htc service yesterday and they tried me to believe that the Firmware is from Microsoft and that they can't so anything for me. I can't believe that they call this service.
Click to expand...
Click to collapse
I've got some offline RUU update software(RUU_ACCORD_U_APO_00_HTC_Europe_2.00.401.03_1.11b.32.19.23_2_15.42.32_RETAIL_ENC_RELEASE.exe). Do you want to try this? I share it in a Netdisk
Sounds great! Thank you very much. How can I update this from file?
Can someone please explain the relevance of your boot loader showing "security unlocked" please?
I have a Verizon which is unlocked for other providers yet dialling ##778# and entering 00000 I cannot edit my M.IP default profile. Will security unlocking the device fix this?
How would I do this?
icet69 said:
Sounds great! Thank you very much. How can I update this from file?
Click to expand...
Click to collapse
!!!!Warning!!!!
Use Ruu to flash your 8x will clean all the data in your phone,so back up your data first.
DO NOT ATTEMPT TO DISCONNECT YOUR PHONE WHILE FLASHING
PLEASE FULLY CHARGE YOUR HANDY
IT IS RECOMMENDED TO FLASH YOUR PHONE WITH A LAPTOP, IN CASE OF THE POWER FAILURE
!!!!Warning!!!!
1.Go to Bootloader mode
2.download the RUU_ACCORD_U_APO_00_HTC_Europe_2.00.401.03_1.11b.32.19.23_2_15.42.32_RETAIL_ENC_RELEASE.exe
from "http://www.filefactory.com/f/fb3aa1c92ca34a53"
3.Run the RUU program
4.your phone may restart at the 0% progress, DO NOT DISCONNECT THE CABLE! THE FLASH PROGRESS WILL START AFTER THE RESET!!
5.Wait until the RUU Program display "Congratulations ! Your ROM update is now complete. Your PDA Phone is ready to use" then click Finish button
P.S. :
1. I've got some pictures of the flashing progress and i cannot upload pictures in XDA. You can sent me a message in XDA-Developers forum and give me your mail address and than i can just sent the pictures to you.
2. I have got a software to help you to recovery your 8X from UEFI Error. i can sent it to you via email too
:laugh:
eddie0401 said:
!!!!Warning!!!!
Use Ruu to flash your 8x will clean all the data in your phone,so back up your data first.
DO NOT ATTEMPT TO DISCONNECT YOUR PHONE WHILE FLASHING
PLEASE FULLY CHARGE YOUR HANDY
IT IS RECOMMENDED TO FLASH YOUR PHONE WITH A LAPTOP, IN CASE OF THE POWER FAILURE
!!!!Warning!!!!
1.Go to Bootloader mode
2.download the RUU_ACCORD_U_APO_00_HTC_Europe_2.00.401.03_1.11b.32.19.23_2_15.42.32_RETAIL_ENC_RELEASE.exe
from "http://www.filefactory.com/f/fb3aa1c92ca34a53"
3.Run the RUU program
4.your phone may restart at the 0% progress, DO NOT DISCONNECT THE CABLE! THE FLASH PROGRESS WILL START AFTER THE RESET!!
5.Wait until the RUU Program display "Congratulations ! Your ROM update is now complete. Your PDA Phone is ready to use" then click Finish button
P.S. :
1. I've got some pictures of the flashing progress and i cannot upload pictures in XDA. You can sent me a message in XDA-Developers forum and give me your mail address and than i can just sent the pictures to you.
2. I have got a software to help you to recovery your 8X from UEFI Error. i can sent it to you via email too
:laugh:
Click to expand...
Click to collapse
I have a branded but subsequently carrier unlocked HTC 8X. Can I use this to unbrand my HTC 8X ?
nookcoloruser said:
I have a branded but subsequently carrier unlocked HTC 8X. Can I use this to unbrand my HTC 8X ?
Click to expand...
Click to collapse
Sorry, I have never tried cause i got an unbranding one... Apart from Nokia Lumia 920, we can download all kind of firmwares such as branding or unbranding ones from NaviFrm. No one have released a branding firmware for 8x. so, if the unbranding firmware cause your device problems, you cannot flash you 8x back to branding firmwares. I suggest u wait for several months and get feedback from other user, if they flash their branding device with a unbranding firmware
DO NOT flash roms named RETAIL!
These are demonstrations rom dedicated for in store presentation.
tomtom
is there any way how to use in this phone TOMTOM as I used to have on Windows Mobile 6.5?
floridan79 said:
is there any way how to use in this phone TOMTOM as I used to have on Windows Mobile 6.5?
Click to expand...
Click to collapse
No, Windows Phone 7 (and 8) are completely different o/s' than Windows Mobile 6.x. The software will not run. You'll have to look for a new version of the TomTom software in the WP8 Store (or WP7 Marketplace).
htc 8x o2 branding
Hello,
i have a HTC8X German Provider O2 with Branding.
Questions:
Can i flash this ROM to my Device?
RUU_ACCORD_U_APO_00_HTC_Europe_2.00.401.03_1.11b.32.19.23_2_15.42.32_RETAIL_ENC_RELEASE
at recent i have firmware:1532.20.20001.207 with latest Portico-Update 8.0.10211.204
which os and firmware is the above ruu file?
thanks

Couple of questions about Lollipop update

Hi guys,
so as you are receiving Android 5.0.2 I spoke with my carrier today to find you that they are still waiting for Sony to provide the test software. This means more waiting for me. I'm thinking of updating following this manual - http://techbeasts.com/2015/03/16/update-sony-xperia-z3-compact-d5803-official-android-502-lollipop-231a0690-firmware-how-to/
Before I do it I have a few questions:
1. When I update using this method am I going to lose all the apps and setting that I'm using now?
2. If I choose sets say the german version of 5.0.2, does this mean that in the future I will receive OTA updates alongside the phones running this version out of the box?
Thanks in advace.
shtepsel said:
Hi guys,
so as you are receiving Android 5.0.2 I spoke with my carrier today to find you that they are still waiting for Sony to provide the test software. This means more waiting for me. I'm thinking of updating following this manual - http://techbeasts.com/2015/03/16/update-sony-xperia-z3-compact-d5803-official-android-502-lollipop-231a0690-firmware-how-to/
Before I do it I have a few questions:
1. When I update using this method am I going to lose all the apps and setting that I'm using now?
2. If I choose sets say the german version of 5.0.2, does this mean that in the future I will receive OTA updates alongside the phones running this version out of the box?
Thanks in advace.
Click to expand...
Click to collapse
I would just point out that that thread you linked to states that it is specifically for the Z3c. That is a different device to the Z3
However, you can just flash a FTF for the Z3 found in flashtool (Or the mega collection thread) using flashtool.
You will lose all data on your phone unless you choose to not wipe data.
You will receive updates as if you had the phone with the firmware you install on it.
But you can always flash the FTF for your carrier once it comes out
Greg
Thanks Greg.
So there is a way to avoid wiping the phone when updating with flashtool ?
shtepsel said:
Thanks Greg.
So there is a way to avoid wiping the phone when updating with flashtool ?
Click to expand...
Click to collapse
Untick the box that says wipe data
If you get a load of FCs after the phone boots you will have to re-flash and then wipe data
I think I got it, but I would have to read a bit more before flashing.
Thanks again
Are there any disadvantages to flashing a different version of the firmware?
For example, I'm with Three, and although they now pride themselves on their phones being unlocked, they've still put their bloody splashscreen and other bits and pieces on the provided firmware on the phone! I'd rather have the generic UK version, but just making sure there'd be no issues with that.
None for me, My phone was with ROM for Mtel ( a Bulgarian carrier)that also claims the phone is unlocked. I flashed the central Europe ROM without any issues. Even kept all the files and apps from 4.4.4
Thanks for that, I'll have a look at some of the various firmwares available and make my choice!

New Update today

Got a new update today. Looks like it is only security patches
New software version is H90021w
Build is MRA58K
Security patch level is 2016-09-01
Security Software Versino MDF V2.0 Release 2
Still android 6.0
silentmage said:
Got a new update today. Looks like it is only security patches
New software version is H90021w
Build is MRA58K
Security patch level is 2016-09-01
Security Software Versino MDF V2.0 Release 2
Still android 6.0
Click to expand...
Click to collapse
This is the update that patches the quadroot vulnerabilities.
Can't get this update
Guys i can't get this update how can i update my lg v10 on this version current version is h90020j
download link
http://csmgdl.lgmobile.com/dn/downloader.dev?fileKey=FW966RO7520CAX5D10ACLO6/WEB_H90021w_00_0921.kdz
Info please
Thanks man I only want to know how to install this on my phone any tutorial for that if possible because I am new to this thing and i want to know after installing that will my phone get rooted or it will not
Thanks in advance
download the above kdz.. download & install "LG UP"..connect your phone thru USB (im assuming u have LG usb drivers installed & ur pc detects it perfectly)
open LG UP.. select the kdz file
Select "UPGRADE" & execute... 10-15 min for installation & another 15-20 for booting up.
fahadkhan1993 said:
Thanks man I only want to know how to install this on my phone any tutorial for that if possible because I am new to this thing and i want to know after installing that will my phone get rooted or it will not
Thanks in advance
Click to expand...
Click to collapse
Thanks for the help it worked
zahidb said:
download the above kdz.. download & install "LG UP"..connect your phone thru USB (im assuming u have LG usb drivers installed & ur pc detects it perfectly)
open LG UP.. select the kdz file
Select "UPGRADE" & execute... 10-15 min for installation & another 15-20 for booting up.
Click to expand...
Click to collapse
Thanks for your help man this helped me and my phone updated.:good::good::good::good::good::good:
I want to ask one more thing what will happen if I select the refurbish option in LG UP tool??
Try it... Maybe it deletes user data
Sent from my LG-F300L using XDA-Developers mobile app
Guys, I purchased an unlocked AT&T LG V10. It's currently running h90020j. I haven't received any ota updates yet.
My concern is that if I flash the new software version, will my phone get locked again? I use Etisalat SIM card in it.
i want to update my Unlocked AT&T LG V10 to the latest update H90021W. i tried using lg bridge but it prompts me to update from the update center from the phone itself. when i try to update from the phone, it shows "Device is up to date".
my question is that if i update via flashing the firmware file, will my device be relocked by AT&T? i live outside USA and Etisalat as my carrier. i have already downloaded the .kdz file for v21w software. i worried whether the device will get relocked by AT&T. help me out guys.
also i am getting a pretty poor battery out of my V10. wondering whether the new update would give me a better battery life.
zahidb said:
Try it... Maybe it deletes user data
Sent from my LG-F300L using XDA-Developers mobile app
Click to expand...
Click to collapse
i want to update my Unlocked AT&T LG V10 to the latest update H90021W. i tried using lg bridge but it prompts me to update from the update center from the phone itself. when i try to update from the phone, it shows "Device is up to date".
my question is that if i update via flashing the firmware file, will my device be relocked by AT&T? i live outside USA and Etisalat as my carrier. i have already downloaded the .kdz file for v21w software. i worried whether the device will get relocked by AT&T. help me out guys.
also i am getting a pretty poor battery out of my V10. wondering whether the new update would give me a better battery life.
Mine didnt get unlocked....try it
Sent from my LG-F300L using XDA-Developers mobile app
Sim card error
After updating my V10 to 21w my phone is not detecting any sim card can any one help ?
Thanks
fahadkhan1993 said:
Guys i can't get this update how can i update my lg v10 on this version current version is h90020j
Click to expand...
Click to collapse
dont update otherwise u will face many errors ... im facing alot from last 1 months still searching salutation
---------- Post added at 01:41 AM ---------- Previous post was at 01:39 AM ----------
zohaib anwar said:
i want to update my Unlocked AT&T LG V10 to the latest update H90021W. i tried using lg bridge but it prompts me to update from the update center from the phone itself. when i try to update from the phone, it shows "Device is up to date".
my question is that if i update via flashing the firmware file, will my device be relocked by AT&T? i live outside USA and Etisalat as my carrier. i have already downloaded the .kdz file for v21w software. i worried whether the device will get relocked by AT&T. help me out guys.
also i am getting a pretty poor battery out of my V10. wondering whether the new update would give me a better battery life.
Click to expand...
Click to collapse
nothing will be happend but u will loss fingerID. IM ALSO using AT&T IN DUBAI and i update it to MM and now im facing lots of error
zohaib anwar said:
i want to update my Unlocked AT&T LG V10 to the latest update H90021W. i tried using lg bridge but it prompts me to update from the update center from the phone itself. when i try to update from the phone, it shows "Device is up to date".
my question is that if i update via flashing the firmware file, will my device be relocked by AT&T? i live outside USA and Etisalat as my carrier. i have already downloaded the .kdz file for v21w software. i worried whether the device will get relocked by AT&T. help me out guys.
also i am getting a pretty poor battery out of my V10. wondering whether the new update would give me a better battery life.
Click to expand...
Click to collapse
I have updated to H90021W months ago it went smooth and error free. all my data was kept in tact and I have face 0 issues since then. I hope they find a way to get the kdz file for the future updates. Also no it shouldn't relock the device mine was unlocked when it updated and stayed unlocked.

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