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Did a quick search and cant seem to find what the number is for FIDO voicemail.
When i try to get into my voice mail it asks me for an access code or something?
Im currently on an iphone 3gs plan with fido. Just bought a nexus S from koodo since its 75$ cheaper then fido
If someone knows the number can you please post it up?
Thanks.
I'm on Fido as well and I haven't gotten around to setting this up yet. Ill call them tomorrow and ask. Will post back when I get an answer.
fido VM #:
1-604-618-1123
this is the number found in my phone automatically so it should work for you
i threw that number into the VW settings, i also tried dialing it straight up but when it answers it asks me for an access code.
Any ideas?
from my understanding that number is used for accessing fido VM when you dont use a fido exclusive handset. It will ask you for your access PIN, something that you setup while you initialized your VM service. Theres really no other way to access VM otherwise unless you have an iphone with virtual VM.
I'm with Fido (Vancouver, BC). The number that I have for VM is 1-778-317-5607
If it asks for an access code it means the VM service was set up at some point. If you call Fido (#611 from handset). They can help you reset it so you can input a new access code.
the voicemail # is your own phone number when dialed from your device.
To test it, try dialing your own number manually on the phone to see if you get in.
If it worked, go into your phone status and make sure it shows your phone number listed there. If it's not you will need to call Fido (Not from your cell phone) to have your SIM card re-pushed. Once the phone number shows up, voicemail will work fine.
Matridom said:
the voicemail # is your own phone number when dialed from your device.
To test it, try dialing your own number manually on the phone to see if you get in.
If it worked, go into your phone status and make sure it shows your phone number listed there. If it's not you will need to call Fido (Not from your cell phone) to have your SIM card re-pushed. Once the phone number shows up, voicemail will work fine.
Click to expand...
Click to collapse
old thread, yes, but -- calling your own # from your device? .... wrong!
Hey guys
I just got my SR unlocked and i am using it in India. Whenever i dial a number starting with '011' it considers it as an international number and shows the country name based on the digits following it. '011' is used in India for dialing to phone numbers in New Delhi whereas the international dialing prefix is either '00' or '+'.
For e.g., if i dial a number as '01140...' the phone shows Romania as the destination when its actually New Delhi!
Though there is no problem in connecting to the correct numbers, i would still like to change this.
Whats the best way? I read somewhere about a sub-menu under settings called 'assisted dialing', but it seems to be missing on the SR.
Should i flash a custom ROM?
candiesdoodle said:
Hey guys
I just got my SR unlocked and i am using it in India. Whenever i dial a number starting with '011' it considers it as an international number and shows the country name based on the digits following it. '011' is used in India for dialing to phone numbers in New Delhi whereas the international dialing prefix is either '00' or '+'.
For e.g., if i dial a number as '01140...' the phone shows Romania as the destination when its actually New Delhi!
Though there is no problem in connecting to the correct numbers, i would still like to change this.
Whats the best way? I read somewhere about a sub-menu under settings called 'assisted dialing', but it seems to be missing on the SR.
Should i flash a custom ROM?
Click to expand...
Click to collapse
When the calls go through, are you getting any additional charges through your carrier as if they are reading that the call is to Romania?
If it is not costing you any extra and still works but you want it to say the correct location, try flashing a different ROM just to see if it is different.
Maybe try Rogers or T-mobile based ROM instead of AT&T and see what happens.
candiesdoodle said:
Hey guys
I just got my SR unlocked and i am using it in India. Whenever i dial a number starting with '011' it considers it as an international number and shows the country name based on the digits following it. '011' is used in India for dialing to phone numbers in New Delhi whereas the international dialing prefix is either '00' or '+'.
For e.g., if i dial a number as '01140...' the phone shows Romania as the destination when its actually New Delhi!
Though there is no problem in connecting to the correct numbers, i would still like to change this.
Whats the best way? I read somewhere about a sub-menu under settings called 'assisted dialing', but it seems to be missing on the SR.
Should i flash a custom ROM?
Click to expand...
Click to collapse
If you are with Rogers and you took your Rogers SIM card, put it in, dial *611 (it's free globally) and get them to tell you what the hell is going on and how to fix it. No need to mention unlocked, rooted, ROM'd or anything, just say your problem and wait for a solution.
Isn't this due to the app that is installed that tells you the location of the number ringing you or that you are dialing?
I can't remember the name of the damn app, but its a trial and after a while it asks you to buy and if you don't it deactivates.
/system/app/CityID.apk
Interesting Post:
http://forum.xda-developers.com/showthread.php?t=1550305
/Sent from Aperture Science. You Monster.
Thanks guys.
The calls were not getting routed through any country. They were connecting just fine. It was only a display issue. I tried by replacing the AT&T radio with the Rogers Radio, but that didnt help.
Then i figured it could be because of the phone.apk file, but editing it would be complicated.
I dint really go down the path of looking at cityid.apk.
But then i flashed using the Rogers stock ROM and it solved the problem!
Thanks again!
This is for the sole reason that Rogers does not package CityID.apk in the 727r release.
Sent from Aperture Science. You Monster.
as the title says , am getting a network signal in the status bar with no sim card installed in the device , where it used to show a stop or block sign before when there is no sim installed , don't know when it started but i have noticed it a week ago , and am on the 5.1.1 update ,
what i have tried so far :
1 - reset the device from the setting .
2 - reset the device with samsung smart switch for windows ( which download the latest firmware for the device & install it ) .
3 - installed the factory firmware with odin , and got the device to axiom telecom which is my warranty service provider , and the told me the have changed the whole motherboard , & after telling them the issue is still there , they showed me another s6 with no sim and there is signal and told me that this behavior is normal ( which i don't think so ) .
4 - contacted samsung directly by phone & email , and they told me to reset the device or send it to service ( which i already did ) .
so , is this behavior really normal ? are any of you guys getting this ?
my device : SM-G920F
country : Saudi Arabia
no its not normal
if you type *#06# you gonna find IMEI become 3500000000006/01
if it is then you cant make calls or send sms ( not registered on network )
its the same problem like me i don't know where this come from but we need some one to give us backup the EFS folder. to restore it back to the phone SM-G920F
please if some one can help us thank you
tazaga said:
no its not normal
if you type *#06# you gonna find IMEI become 3500000000006/01
if it is then you cant make calls or send sms ( not registered on network )
its the same problem like me i don't know where this come from but we need some one to give us backup the EFS folder. to restore it back to the phone SM-G920F
please if some one can help us thank you
Click to expand...
Click to collapse
no , it seem we are having different problems ,
*#06# reveals normal IMEI ,
and i can make & receive phone calls & sms if i install a sim card ,
try resetting yours to stock ,
other than showing a signal with no sim card installed the phone is fine & doesn't have any problems .
Speculation- you'd need emergency service call? I would assume that it's allowed to connect to network for that and not have phone disabled?
More speculation- your being spied on...
-Spy
It's only a display icon. You aren't able to still make a regular call without the sim? If it ain't broke don't fix it.
But to ease your mind just check the network status in your settings. Should say what connected to.
Surely it does have to do with the update itself if your phone still functions as normal.
I'm sure there is a network status with the super secret spy codes that you enter on your dial pad. You know the #secretrandomnumber#* codes...
Sent from my SM-G920W8 using XDA Premium 4 mobile app
space_eyes said:
Speculation- you'd need emergency service call? I would assume that it's allowed to connect to network for that and not have phone disabled?
More speculation- your being spied on...
-Spy
It's only a display icon. You aren't able to still make a regular call without the sim? If it ain't broke don't fix it.
But to ease your mind just check the network status in your settings. Should say what connected to.
Surely it does have to do with the update itself if your phone still functions as normal.
I'm sure there is a network status with the super secret spy codes that you enter on your dial pad. You know the #secretrandomnumber#* codes...
Sent from my SM-G920W8 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
it could be there for emergency calls ,
in terms of being spied on , ha ha ,i don't think so , the service center changed the entire motherboard which include the eMMC with it's whole partitions .
the sim card status in the settings says Not Available for everything , and yes i can't make calls nor sms without the sim ,
but you still didn't answer my question : do you get this when you remove your sim ?
no one with a similar problem ??
I've seen it on lots of Samsung phones. It's simply a signal for emergency calls. You have to be able to make emergency calls with or without a Sim and that's telling you how much signal you have.
Seriously people this is pretty simple and no conspiracy.
You only get a circle with a line through if you have a sim card installed that is blocked from the network or the phone is stolen / blocked etc.
Jonathan-H said:
I've seen it on lots of Samsung phones. It's simply a signal for emergency calls. You have to be able to make emergency calls with or without a Sim and that's telling you how much signal you have.
Seriously people this is pretty simple and no conspiracy.
You only get a circle with a line through if you have a sim card installed that is blocked from the network or the phone is stolen / blocked etc.
Click to expand...
Click to collapse
good to hear ,
what made me think it isn't ordinary thing is that the service center didn't know about it & thought it was a problem ,
thanks a lot .
This was done on last update Samsung gods thought we needed to know how much of a signal we had for emergency calls
Having the same problem with my samsung galaxy s6 SM-920F. showing bars on the signals even without sim. not connecting to network operator as well. showing Disconnected status in SIM status from About.
Tried updating the software even downgrading, factory reset and wiping cache but nothing worked.
Found this thread when looking for an answer to this question. In my case, it is a tablet that hasn't even got a sim option but still has the mobile network signal showing, even when airplane mode is switched on. Just worry it is eating some of my battery life. Any ideas?
I am also getting same problem.
There is no sim card inserted in my phone but still it shows the network bars.. Your And my problem is same.
There, an actual answer. Guess I should add it here since I wondered the same thing
a sim card has nothing to do with the transceiver system of the phone. its literally a "passkey" it is your authentication to USE that network. ie you can always SEE the network you just not allowed to "use it" without permission hence the simcard.
Click to expand...
Click to collapse
I have a S8+ (955F version) which is locked to 3 in sweden.
Is there any way to remove the network lock?
I've tried 2 different ROM's but both seem to have the lock there
djxtc said:
I have a S8+ (955F version) which is locked to 3 in sweden.
Is there any way to remove the network lock?
I've tried 2 different ROM's but both seem to have the lock there
Click to expand...
Click to collapse
Usually the simplest way is to request an unlock code from your carrier, quite often carrier app will allow you to request the code.
Hope this helos
paul_59 said:
Usually the simplest way is to request an unlock code from your carrier, quite often carrier app will allow you to request the code.
Hope this helos
Click to expand...
Click to collapse
Unfortunately ive been in touch with the carrier, however they claim that they cant find the phone in their database and still the phone is preloaded with their app and it only works with their SIM card.
Try a third party, you'll have to pay or there is a guy here who does it free in his free time so don't bug him.
Flashing any ROM like you've done won't do anything. The lock isn't in the ROM software.
What message does your phone reads when you insert a non-accepted SIM Card?
Does it ask you for anything or does it display a message?
Also, check your IMEI's status on imeipro.info to make sure it is not blacklisted.
RossTeagan said:
What message does your phone reads when you insert a non-accepted SIM Card?
Does it ask you for anything or does it display a message?
Also, check your IMEI's status on imeipro.info to make sure it is not blacklisted.
Click to expand...
Click to collapse
It says:
"SIM Network Unlock PIN"
and then 2 buttons, Unlock or Dismiss.
Ive already checked , its not blacklisted. The device is brand new.
bmxmike said:
Try a third party, you'll have to pay or there is a guy here who does it free in his free time so don't bug him.
Flashing any ROM like you've done won't do anything. The lock isn't in the ROM software.
Click to expand...
Click to collapse
Do you know who that guy is? I dont mind paying for it.
I already tried a third party who claims they will send an unlock code within 10-30 mins. They sent me an app and also an unlock code. The app itself shows that "the device is permanently unlocked" but its not and they dont answer anymore now.
djxtc said:
It says:
"SIM Network Unlock PIN"
and then 2 buttons, Unlock or Dismiss.
Ive already checked , its not blacklisted. The device is brand new.
Click to expand...
Click to collapse
If your phone asks for SIM network unlock PIN, then you should be able to get the unlock code from any unlock code provider you find.
There is no need to install an app, you just need the 8 digits unlock code.
you can use https://www.unlockgsm.net website to unlock any network carrier.
Hi all. I just bought a S10e (G970U, Snapdragon) from China in order to use it in Spain, with Orange as a carrier. Once I set it up, everything worked fine for about 20 seconds. After that, the mobile data locked down. When I try to turn it up again the device says: "Security policy prevents use of mobile data". I tried to factory reset it several times, try different google accounts, try different SIMs, erase the data from some SIM- and network-related apps, but nothing changes. I guess that this has something to do with Samsung Knox.
What should I do? Is recommendable to contact Samsung support? Can I flash another firmware/ROM that fix this issue? Thanks a lot, any help is appreciated.
PS: Calls and SMS are also locked.
@txordi
Maybe this will help?
https://www.samsung.com/nz/support/mobile-devices/security-policy-updates/
djg269 said:
@txordi
Maybe this will help?
https://www.samsung.com/nz/support/mobile-devices/security-policy-updates/
Click to expand...
Click to collapse
Hi. Thanks a lot for your help! I tried it and nothing changed. Indeed, the security policies were already updated out of the box...
I had the same problem. I had a signal but could not send/receive SMS or calls. After talking with carrier tech support and Samsung, I went to a UbreakIfix store, where they told me the 10e phones have a problem with the antenna on the motherboard. They said I needed to send the phone back to Samsung to get the mobo replaced. I just sent it back to the seller and bought an S20.
Also on S10+
I'm having the same problem on my GM-975U1 S10+. Basically mobile data and texting works long enough to authenticate into the Samsung account during setup, but once the android home screen appears after finishing the setup I can't place any calls and trying to enable mobile data gives a "Security policy prevents use of mobile data" error when attempting to enable it. Neither AT&T or Samsung have given instructions on how this can be fixed. It's behaving similarly to if the phone's IMEI were on a blacklist, but I get immediately shut out once the setup process completes.
kriegersaurusrex said:
I'm having the same problem on my GM-975U1 S10+. Basically mobile data and texting works long enough to authenticate into the Samsung account during setup, but once the android home screen appears after finishing the setup I can't place any calls and trying to enable mobile data gives a "Security policy prevents use of mobile data" error when attempting to enable it. Neither AT&T or Samsung have given instructions on how this can be fixed. It's behaving similarly to if the phone's IMEI were on a blacklist, but I get immediately shut out once the setup process completes.
Click to expand...
Click to collapse
have you found any solution yet I am having same issue with my samsung s10e and I don't even understand what app or policy is preventing me from making calls. BTW I am using clean esn phone. As soon as I pass the setup screen LTE signal goes away and it stops working.
aakashpsp said:
have you found any solution yet I am having same issue with my samsung s10e and I don't even understand what app or policy is preventing me from making calls. BTW I am using clean esn phone. As soon as I pass the setup screen LTE signal goes away and it stops working.
Click to expand...
Click to collapse
I haven't found one yet either. Apparently the phone I purchased is locked to Tracphone after paying for an IMEI lookup (got scammed by an ebay seller who said it was the unlocked model), and the phone isn't able to do calls/mobile data properly except during the initial setup. Tried with SIM cards from two different US providers that both aren't working on it, and can connect to wifi just fine. Can see in the phone information test menu by dialing *#*#4636#*#* that my sim is being recognized, shows my phone number and IMSI, can switch between network types and see the cell towers it connects to; but isn't able to send/receive calls or mobile data. It fails the Ping test with 'Fail(2)' and HTTP Client Test with 'Fail: IOException'.
It's also showing that the phone receives a call inside of the Service Mode menu by dialing *#197328640# and going to '[1] BASIC INFORMATION'. Placing a call from another phone shows that my S10+ is picking up LTE bands and has some RF parameters that change when my number is being dialed, but don't get the option to pick up the call. It's also able to detect that I have a voicemail but am not able to dial in and listen to it. The Tx Pwr says '-- dBm' so I ultimately can't tell if it's a software or a hardware problem.
kriegersaurusrex said:
I haven't found one yet either. Apparently the phone I purchased is locked to Tracphone after paying for an IMEI lookup (got scammed by an ebay seller who said it was the unlocked model), and the phone isn't able to do calls/mobile data properly except during the initial setup. Tried with SIM cards from two different US providers that both aren't working on it, and can connect to wifi just fine. Can see in the phone information test menu by dialing *#*#4636#*#* that my sim is being recognized, shows my phone number and IMSI, can switch between network types and see the cell towers it connects to; but isn't able to send/receive calls or mobile data. It fails the Ping test with 'Fail(2)' and HTTP Client Test with 'Fail: IOException'.
It's also showing that the phone receives a call inside of the Service Mode menu by dialing *#197328640# and going to '[1] BASIC INFORMATION'. Placing a call from another phone shows that my S10+ is picking up LTE bands and has some RF parameters that change when my number is being dialed, but don't get the option to pick up the call. It's also able to detect that I have a voicemail but am not able to dial in and listen to it. The Tx Pwr says '-- dBm' so I ultimately can't tell if it's a software or a hardware problem.
Click to expand...
Click to collapse
I am facing the same exact issue my sim number it shows inside the phone and signal I am getting is in negative dbm also my sim receives calls during the initial setup and as soon as the setup completes the LTE network goes away call gives error " call not sent". I am irritated by this now and there is no root available for this model so I cannot flash any custom rom to check. I have seen many people have same issue but no solution yet.
If your phone locked to a particular network, ie TracFone,AT&T, TMobile, Cricket, etc, then that is only network it will work on. Doesn't matter what custom ROM you use. You will need to get the network unlock code either from the network it's locked to or from a reputable online unlock site. Good luck getting it unlocked.
riggerman0421 said:
If your phone locked to a particular network, ie TracFone,AT&T, TMobile, Cricket, etc, then that is only network it will work on. Doesn't matter what custom ROM you use. You will need to get the network unlock code either from the network it's locked to or from a reputable online unlock site. Good luck getting it unlocked.
Click to expand...
Click to collapse
my device is already unlocked. It is not an unlocked phone issue. This is some stupid policy which is preventing from making calls or using data. Maybe this policy is saved in EFS don't know.
aakashpsp said:
my device is already unlocked. It is not an unlocked phone issue. This is some stupid policy which is preventing from making calls or using data. Maybe this policy is saved in EFS don't know.
Click to expand...
Click to collapse
That's strange, it's acting exactly like a network locked device. When you say it's unlocked, are referring to the bootloader or network? Did you buy it new, unlocked from a reputable dealer? Check the firmware and make sure it is unlocked. There are other thread here with the same issue and message, those are all network locked phones.
riggerman0421 said:
That's strange, it's acting exactly like a network locked device. When you say it's unlocked, are referring to the bootloader or network? Did you buy it new, unlocked from a reputable dealer? Check the firmware and make sure it is unlocked. There are other thread here with the same issue and message, those are all network locked phones.
Click to expand...
Click to collapse
I don't know I bought it from mercari that seller told me it is tmobile unlocked, but while checking I found the model number is G970U1. csc is XAA and binary U4. Bootloader is locked. Networks seems to be unlocked as when I put it my sim card it works till initial setup screen and then stops working. I searched it maybe locked to Consumercellular but is there any way I can unlock it ? I didn't find anything online.
Sounds like the seller lied to you.
Is there any way to unlock CC device ? I am on Binary u4. I am able to flash both g970u and g970u1 firmware but no success.
riggerman0421 said:
That's strange, it's acting exactly like a network locked device. When you say it's unlocked, are referring to the bootloader or network? Did you buy it new, unlocked from a reputable dealer? Check the firmware and make sure it is unlocked. There are other thread here with the same issue and message, those are all network locked phones.
Click to expand...
Click to collapse
My S10+ model G975U is network unlocked, with the bootloader locked. I bought a network unlock code, but am getting the same behavior where the intial setup allows me to sign into my Samsung account when putting in both an ATT and T-Mobile sim card. I've also tried reflashing it with several different firmwares both carrier locked and unlocked, but this phone has been sitting in my drawer for the past month since it's unusable. Probably will end up trading it in since I was scammed by the random ebay seller I bought this from.
kriegersaurusrex said:
My S10+ model G975U is network unlocked, with the bootloader locked. I bought a network unlock code, but am getting the same behavior where the intial setup allows me to sign into my Samsung account when putting in both an ATT and T-Mobile sim card. I've also tried reflashing it with several different firmwares both carrier locked and unlocked, but this phone has been sitting in my drawer for the past month since it's unusable. Probably will end up trading it in since I was scammed by the random ebay seller I bought this from.
Click to expand...
Click to collapse
I'm having the exact same issue. Bought s10+ off ebay for 200 locked to consumer cellular. Bought an unlock code. It said unlock successful. Now get this error with any sim. It will show lte during initial setup only.
It will show that it's at&t or verizon when I put the sim in and populate the proper apn settings.
Before the unlock I would get the sim not provisioned error.
I did have to look up the dial code to make the unlock code window appear.
Now i can't actually use any service and i get the security policy error.
Finally was able to find the xaa firmware which seems to be the exact firmware on it.
Then lash that as no other u1 firmware would flash.
txordi said:
Hi all. I just bought a S10e (G970U, Snapdragon) from China in order to use it in Spain, with Orange as a carrier. Once I set it up, everything worked fine for about 20 seconds. After that, the mobile data locked down. When I try to turn it up again the device says: "Security policy prevents use of mobile data". I tried to factory reset it several times, try different google accounts, try different SIMs, erase the data from some SIM- and network-related apps, but nothing changes. I guess that this has something to do with Samsung Knox.
What should I do? Is recommendable to contact Samsung support? Can I flash another firmware/ROM that fix this issue? Thanks a lot, any help is appreciated.
PS: Calls and SMS are also locked.
Click to expand...
Click to collapse
I'm from the Philippines and my niece phone is network lock ( Smart Telecom ) I can use the sim 2 slot since it's a dual sim using another network Simcard, unfortunately, it won't allow me to use mobile data so I tried unlocking it *#272*IMEI FROM SIM 1 SLOT# so I choose GLB for globe network or XTC to openline so here's what happens, it got reset so upon set up yeah other sim works have data but when finish setting up everything I can use data again on other network and a message pop up
Security policy prevents use of mobile data
so I guess even it allows other network Simcard on network lock phone it needs to be unlocked by the network where it was lock
Did anyone ever find a solution to this problem?
I'm having the exact same problem with a new samsung s10e I just bought. Security policy prevents use of mobile data, and no calls or sms will go through. LTE shows on setup, but disappears as soon as setup is complete.
I initially assumed the phone was locked, but the seller is reputable and insists it is unlocked. It's also a U1 model, and an IMEI lookup appears to show that it's unlocked. In connection settings under mobile networks, i'm also able to select multiple carriers, so I'm inclined to believe that the device really is unlocked.
Anybody here ever manage to solve this problem, or am I SOL? I would hate to be out 200 bucks on this phone since i'm past the return window.
I am having same isuue with samsung not S20 ultra (SM-N986U1) I bought the mobile and its unlocked the seller send to me photo for the check screen and its open USA but can not use mobile data and make any calls when a make a call the call ended and give me screen call not sent
aniratepanda said:
Did anyone ever find a solution to this problem?
I'm having the exact same problem with a new samsung s10e I just bought. Security policy prevents use of mobile data, and no calls or sms will go through. LTE shows on setup, but disappears as soon as setup is complete.
I initially assumed the phone was locked, but the seller is reputable and insists it is unlocked. It's also a U1 model, and an IMEI lookup appears to show that it's unlocked. In connection settings under mobile networks, i'm also able to select multiple carriers, so I'm inclined to believe that the device really is unlocked.
Anybody here ever manage to solve this problem, or am I SOL? I would hate to be out 200 bucks on this phone since i'm past the return window.
Click to expand...
Click to collapse
esca91 said:
Hello everybody,
Could you share firmware of Sm-r900 ?
Thanls All for good work !
Bests regards.
Click to expand...
Click to collapse
mosaad627 said:
I am having same isuue with samsung not S20 ultra (SM-N986U1) I bought the mobile and its unlocked the seller send to me photo for the check screen and its open USA but can not use mobile data and make any calls when a make a call the call ended and give me screen call not sent
Click to expand...
Click to collapse
Yes, there is a solution, but only from an experienced professional 3rd party business, which means there's no free solution