I went through cellunlocker (paid $28.99) and got the list of unlock codes for my 'Rocket. It only took about an hour to get the codes via e-mail. I inserted a SIM card from a Motorola Photon 4G (Sprint) and got the dialog where you enter the code. I entered the provider code (8 digits) and the phone returned "Unlock Successful" or the like. The status bar then showed a circle with diagonal line through it (no network icon) but I think this is normal since the Sprint SIM is not activated.
The usual keycode of *#7465625# (*#SIMLOCK#) causes process com.android.phone to stop and a force close is necessary to clear the message. I know this keycode is not supported on all handsets.
Does anyone know of a way to view the various lock mechanisms (Network, Provider, Subprovider, Defreeze) similar to what *#SIMLOCK# returns on the OG GSII?
NOTE: I asked the same question in the Q&A Forum; mods please remove if cross-posting is impermissible and accept my apology in advance.
I'm in exactly the same boat. Emailing with cellunlocker now...
Sent from my SAMSUNG-SGH-I727 using XDA App
Did u guys try thr unlock app thats 5 dollars on the market? If so did it say you were unlockd and not work or what
silver03wrx said:
Did u guys try thr unlock app thats 5 dollars on the market? If so did it say you were unlockd and not work or what
Click to expand...
Click to collapse
it's been confirmed elsewhere that app doesn't work.
Well darn. I want my money back and giving it a bad rating
Hello
I just recently got the optimus 3d. its brilliant!
With the help of this forum I've managed to root and get Clockwork then install thais rom.
amazing speed increase.
But i have just one issue.
My phone was locked to orange uk provider. when i bought the phone I had to call orange to have my phone 'activated'
only after i did that did the phone even receive a signal.
before that it just said emergency call only, or no signal.
now, i've unlocked the phone using a code. it now says no personalization when i check the lock menu.
but: when i insert another sim, vodaphone uk or 3 uk, it says emergency call only or no network.
whats going on?
please help...
thanks
after a search it seems other people also have this issue with no reply.
did anyone else have this problem and fix it?
pauliebb said:
Hello
My phone was locked to orange uk provider. when i bought the phone I had to call orange to have my phone 'activated'
only after i did that did the phone even receive a signal.
before that it just said emergency call only, or no signal.
now, i've unlocked the phone using a code. it now says no personalization when i check the lock menu.
but: when i insert another sim, vodaphone uk or 3 uk, it says emergency call only or no network.
whats going on?
please help...
thanks
Click to expand...
Click to collapse
The activation bit is for the sim card, I have a phone locked to O2 and what happens is you register the sim with them and then they enable it to use their network which is why until then it will say no network.
It is also the reason why if you put any other sim in the phone, and that sim has not yet been used to make calls, you get the same error.
As for the personalisation message on the unlock menu, I am unsure what you mean by the lock menu. I assume you mean the screen you see before you unlock your phone to use it each time, and did a search on google which produced no results but I would guess that if you are using a custom rom the message means you either have not personalised your screen or that the option is there to personalise it but has not been used.
Dave
mistermentality said:
The activation bit is for the sim card, I have a phone locked to O2 and what happens is you register the sim with them and then they enable it to use their network which is why until then it will say no network.
It is also the reason why if you put any other sim in the phone, and that sim has not yet been used to make calls, you get the same error.
As for the personalisation message on the unlock menu, I am unsure what you mean by the lock menu. I assume you mean the screen you see before you unlock your phone to use it each time, and did a search on google which produced no results but I would guess that if you are using a custom rom the message means you either have not personalised your screen or that the option is there to personalise it but has not been used.
Dave
Click to expand...
Click to collapse
unlock menu - where you enter the network unlock code.
i'm trying to use my 3 uk sim, its been on contract for over 2 years.
I know that a lot of unlocked phones wont work with 3, if you google 3 unlock you will find a lot of people have problems and some unlock companies even specify they wont unlock to 3 network but if it does the same with non 3 cards or only works with one operator perhaps the unlock was only partial?
I did a search for pedsonalisation and all I found were various unlock sites saying that a sucessful unlock needs you to have a personalisation menu.
My previous android phone had a device lock and a sim lock, could it be your unlock has only partially worked? Is it only one provider whose network you can access?
Dave
mistermentality said:
I know that a lot of unlocked phones wont work with 3, if you google 3 unlock you will find a lot of people have problems and some unlock companies even specify they wont unlock to 3 network but if it does the same with non 3 cards or only works with one operator perhaps the unlock was only partial?
I did a search for pedsonalisation and all I found were various unlock sites saying that a sucessful unlock needs you to have a personalisation menu.
My previous android phone had a device lock and a sim lock, could it be your unlock has only partially worked? Is it only one provider whose network you can access?
Dave
Click to expand...
Click to collapse
you're being really helpful so i give thanks.
i have tried o2 and vodafone sims in the phone also but to no avail... always says emergency only or no network, with both showing no signal.
would flashing the original orange rom back then retrying the lock code help? as of right now when i go to the unlock menu and click network lock it prompts a message stating my phone has no personalization.
sorry missed out a little bit of info.
the only network that works is orange, it gets full signal and works perfect, but i'd really like to use my contract sim instead of pay as you go extra on orange.
I've done some more searching and found that on a lot of phones that personalisation message means the phone unlock has failed and that after a successful unlock it should say something like "network lock has been personalised".
You do only get a certain number of tries so don't enter the code over and over, if you are sure you entered it correctly it means the code you got just didn't work (I had that when unlocking my previous LG and had to buy a code from somewhere else as the first one didn't work at all).
I am not recommending this site, it's just one that explained how to unlock so am posting a link in case it helps, but the site says you need to enter two codes on an Optimus 3D. One is for network lock and one for service provider lock, I know that some people on the xda forums have unlocked their phones so I hope they will jump in and help solve your problem as really all I can do is google for the bits I am unsure of but it would seem your code did not work, or that you need two codes and only had one.
Dave
mistermentality said:
I've done some more searching and found that on a lot of phones that personalisation message means the phone unlock has failed and that after a successful unlock it should say something like "network lock has been personalised".
You do only get a certain number of tries so don't enter the code over and over, if you are sure you entered it correctly it means the code you got just didn't work (I had that when unlocking my previous LG and had to buy a code from somewhere else as the first one didn't work at all).
I am not recommending this site, it's just one that explained how to unlock so am posting a link in case it helps, but the site says you need to enter two codes on an Optimus 3D. One is for network lock and one for service provider lock, I know that some people on the xda forums have unlocked their phones so I hope they will jump in and help solve your problem as really all I can do is google for the bits I am unsure of but it would seem your code did not work, or that you need two codes and only had one.
Dave
Click to expand...
Click to collapse
just wondering if i could post a video link here to show how it happens, if not, mods can you delete this link:
http://videobam.com/YqMQH
might need to tilt head/computer screen
that was with orange sim, without orange sim it shows no signal and no network... its running thais rom.
heres a video of it using another sim.
when i start the phone with other sim, it prompts whether i'd like to use mobile data or not, but no connection!
pauliebb said:
just wondering if i could post a video link here to show how it happens, if not, mods can you delete this link:
http://videobam.com/YqMQH
might need to tilt head/computer screen
that was with orange sim, without orange sim it shows no signal and no network... its running thais rom.
heres a video of it using another sim.
when i start the phone with other sim, it prompts whether i'd like to use mobile data or not, but no connection!
Click to expand...
Click to collapse
http://videobam.com/ScZMP
Well having watched your videos I can clear up something, I think.
I had searched for terms based around "no personalisation available" which means your code did not work but searching for the actual message in the video "your phone is not personalised" produced completely different results.
That specific message means the option you are clicking on is not locked (not personalised by your provider) at least according to various pages I have found including a few on other well known Android forums so if that's correct your unlock did actually work and that is why the message appears.
The page at http://www.cpkb.org/wiki/LG_enter_NCK_code also mentions this code and its cause.
If the other sims you try offer you data or mobile but do not connect, yet you can make calls, then you need to set up your apn for that provider. The apn tells your phone how to connect to your provider.
This is really easy to do but you will need a free app called Apn global from the android market at https://market.android.com/details?id=osatek.apn.global obviously you need it on your device which can be done in various ways, possibly easiest if you can connect via wifi and go to the market.
Install and run it, pick the name of your provider (the provider whose sim you wish to use) and it will create the mms and internet settings for you. Then mobile data should work.
Alternatively if you have an android phone which you already use that sim on, install to that phone and choose the apps backup option which will backup your exact settings to sd card so you can import them to another android phone.
If you have other providers apns on there you will probably need to tell the phone to use your new settings. Simply go to your phones settings menu, find the wireless settings option and click it then scroll down the screen to "mobile networks" and click that. Then click "Access point names" and choose the desired provider. I have three on my phone and you can always revert to any other settings if you change provider later.
The apn app is very useful, I have used it on a few phones, it has a large list of providers worldwide so you should find your choice of provider there and hopefully that will solve your problem.
Dave
Thanks for the reply dave, but I have yet more bad news sadly.
I can't actually make calls, as shown in the second video it shows no network/emergency calls only.
It's hard to believe no-one else has this issue.
I have owned lots of android in the past(started with g1, then hero, then jumped to zte blade then galaxy 1, now this) none of them posed any difficulty removing network lock.
Its such a strange problem that a search of this forum shows at least one other person had this issue but no-one could help.
Sorry if this sounds stupid but have you gone into the settings menu on your phone (Settings/Wireless and Networks/Mobile Networks/) and chosen the "select your network provider" option?
There you can force your phone to use a specific network provider.
Dave
mistermentality said:
Sorry if this sounds stupid but have you gone into the settings menu on your phone (Settings/Wireless and Networks/Mobile Networks/) and chosen the "select your network provider" option?
There you can force your phone to use a specific network provider.
Dave
Click to expand...
Click to collapse
I have with error "Unable to connect to this network at this time. Please try again later."
I don't think I can help, though I did some more googling and on the cyanogen mod forums someone posted a similar problem....
I've been using the nightly builds of CM7 since they came out and have had no network problems. I then installed version 7.0 [stable] when it came out, and just yesterday I installed version 7.0.3 [stable].
I have had no signal since, and whenever I try and select my network from the Settings > Wireless & Networks > Mobile Networks > Network Operators, it comes up saying "Unable to connect to this network at this time. Please try again later.".
It is nothing to do with my network provider, as my brother's phone works fine and he is on the same network as me.
I am on Three Mobile.
Please help!
RESOLVED: I just wiped all userdata and reflashed CM 7.0.3, I'm a very impatient person
Click to expand...
Click to collapse
If you fail to get a solution this option may help but probably best as a last resort. One thing I did notice when watching your second video is that you have the wireless on, this will stop your phone connecting to any providers mobile data so at least as far as mobile data goes you won't be able to use it when connected to wifi and would have to switch wifi off in order to test the mobile data connection.
Also I know that on my O3D my wireless sometimes seems to cause my phone signal to switch off with the little x. I doubt that is the cause of your problem but may be worth trying to connect with no wifi.
Dave
mistermentality said:
I don't think I can help, though I did some more googling and on the cyanogen mod forums someone posted a similar problem....
If you fail to get a solution this option may help but probably best as a last resort. One thing I did notice when watching your second video is that you have the wireless on, this will stop your phone connecting to any providers mobile data so at least as far as mobile data goes you won't be able to use it when connected to wifi and would have to switch wifi off in order to test the mobile data connection.
Also I know that on my O3D my wireless sometimes seems to cause my phone signal to switch off with the little x. I doubt that is the cause of your problem but may be worth trying to connect with no wifi.
Dave
Click to expand...
Click to collapse
I'm going to try reinstall the original orange rom that came with it and downgrade baseband, if that fails to work after a full reinstall using lgflashtool I'll have to try get another phone.
thanks for all your help dave, i really appreciate it!
A popular unlock site says the only steps needed to unlock to any network are...
1. Input a non accepted simcard
2. Phone will display enter “Sim network unlock PIN” or “Enter Network Unlock Code”
3. Input the 8 or 16 digit unlock code that was emailed to you
4. Phone is unlocked!
If you did this, which you obviously have, your phone is unlocked and the problem must be something else but if you're going to flash a copy of the orange rom you might want to check first with one of the more knowledgeable users here that the rom won't replace some of the locks you already removed.
I checked around and from what I have found it should be as easy as put the new providers apn on your phone, select their settings from mobile networks menu for provider and also mobile data and that should work.
One orange customer who unlocked a different model android phone found that all they had to do was flash the radio only (not the rom), not sure how you do that but there are probably guides on xda.
Dave
I flashed the original orange rom and after flashing the froyo basrband it suddenly worked. Flashed gb again and it still worked, seems i just hsd to reflash basebsnd/radio like you said.
Thank you so much
Sent from my LG-P920 using Tapatalk
Hi pauliebb,
I have the same problem that you had. I bought a used unlock O3D vodafone ES to gift to my brother, he lives in south america and he told me that the mobile does not recognize his SIM. What did you exactly do you did to reflash the baseband firmware???
I supposed thet the mobile is unlock because it shows the same message when enter to the unlock options "phone is not personalised"
Regards
the same problem
i have the same problem, i have phone from plus gsm poland, phone is not personalizet but read only sim card from plus, diffrent card not read and show info no sim card, help me how resolve this problem?
[Q] T-Mobile SIM Unlock - Can't manually enter SIM Unlock Code - "Use Unlock app"
Turns out I still don't have coverage at home with T-Mobile's network. I purchased my Z3 D6616 outright (full price). However, when I insert a SIM from another carrier, I get this message* instead of the usual prompt to enter a SIM unlock PIN. I guess they only want you to use their new unlock tool, as a way to prevent 3rd party unlocks.
Am I really stuck using T-Mobile for 2 months because this phone cannot be unlocked manually with a PIN, like most phones? Is there any workaround to bring up the menu to enter the unlock code?
*This device can be remotely unlocked if eligible. Please use the Device Unlock application to unlock the device. . ."
I have the same issue. Unfortunately I was not able to find a solution yet.
I've read somewhere that the Simlockunlockapp.apk is missing from the firmware (this is the default app used by Android to display the network unlocking popup).
cucuruz said:
I have the same issue. Unfortunately I was not able to find a solution yet.
I've read somewhere that the Simlockunlockapp.apk is missing from the firmware (this is the default app used by Android to display the network unlocking popup).
Click to expand...
Click to collapse
Yeah, I'm betting they removed the ability to do so in favor of their new "Device Unlock" app, that way people cannot unlock via a 3rd party. I'm bummed because I already paid for an unlock code, but have no way of entering it! :crying:
I believe legally they have to unlock. Try calling customer support.
shanooga said:
Yeah, I'm betting they removed the ability to do so in favor of their new "Device Unlock" app, that way people cannot unlock via a 3rd party. I'm bummed because I already paid for an unlock code, but have no way of entering it! :crying:
Click to expand...
Click to collapse
I hope you are not a "current" T-Mobile user, because if you are they do it after 45 days of activation for free.
Do you find a solution? maybe if we root the phone and install another rom we can have the ability to input the network code, another thing I did was refill my t-mobile account to a total of $100 USD to make me eligible to use the "unlock app"
macm_cell said:
Do you find a solution? maybe if we root the phone and install another rom we can have the ability to input the network code, another thing I did was refill my t-mobile account to a total of $100 USD to make me eligible to use the "unlock app"
Click to expand...
Click to collapse
Did you find a solution? I have the same problem I have the unlock code but I can't input in the phone
Hi all, just picked up a Note 5 that was supposedly unlocked as they were using it on Straight Talk. I put my SIM card in and it just pops up saying Invalid SIM Card. I go to change tge APNs and they are greyed out and I cannot save them. Tells me I dont have permission to edit or something like that. Any ideas??
natehale88 said:
Hi all, just picked up a Note 5 that was supposedly unlocked as they were using it on Straight Talk. I put my SIM card in and it just pops up saying Invalid SIM Card. I go to change tge APNs and they are greyed out and I cannot save them. Tells me I dont have permission to edit or something like that. Any ideas??
Click to expand...
Click to collapse
It's not unlocked.
Look up idone.apps or a similar service. I used idone.apps. They unlocked sim, and added apn for att.
Planet Z !! said:
Look up idone.apps or a similar service. I used idone.apps. They unlocked sim, and added apn for att.
Click to expand...
Click to collapse
Is your note 5 rooted? Can you still use samsung pay?
Sent from my SM-N920P using Tapatalk
It is rooted. I dont use samsung pay by choice. But my understanding is if you have root. No samsung pay. I have never tried. I live in central Illinois. Not that big here yet.
I would assume it was locked however I don't get the pop up telling me to enter my PIN to unlock it. It just opens like normal and says invalid SIM card. Then if I try to add an APN it shows none and doesn't allow me to add. Any way to see in a hidden menu of it is set to carrier unlocked or to get the PIN menu to show up?
natehale88 said:
I would assume it was locked however I don't get the pop up telling me to enter my PIN to unlock it. It just opens like normal and says invalid SIM card. Then if I try to add an APN it shows none and doesn't allow me to add. Any way to see in a hidden menu of it is set to carrier unlocked or to get the PIN menu to show up?
Click to expand...
Click to collapse
You have to get root and use online service to get unlocked. After that contact at&t and give you imei number to provision your phone. Make sure you have a lte sim card from at&t first. With root your able to edit apn.
natehale88 said:
I would assume it was locked however I don't get the pop up telling me to enter my PIN to unlock it. It just opens like normal and says invalid SIM card. Then if I try to add an APN it shows none and doesn't allow me to add. Any way to see in a hidden menu of it is set to carrier unlocked or to get the PIN menu to show up?
Click to expand...
Click to collapse
If it says invalid sim and you cant edit apn then the sim is locked to whatever carrier. It is not unlocked. Going to have to use an unlocking service.
I used idone.apps after the service has ran you have access to hidden menu, radio settings, and a few other tools in the unlock apk form idone.app. phone will reboot twices during unlocking service. Then att sim will work. I didnt have to call att to have them do crap.
Sent from my LG-D725PR using Tapatalk
Thanks guys! I ended up paying the $5 for the service to unlock from Ebay. Cheers.
I have one galaxy s8 which was claimed to be unlocked b4 buying it,put in my sim and it's writing "invalid sim card,sim card not supported"if i go to settings and search for available networks,it will bring different networks but wont allow me to register on it.if i try to call...it will say "not registered on network"
I made an enquiry and they said if it is locked,it should prompt for an unlock code immediately i put my sim inside.even if i wana unlock again,d phone is not asking for any unlock code neither is it asking for unfreeze code.i also tried secret codes with it and it is not working #7465625*638#.it is a branded at&t phone
You may need to configure the APN for the new carrier manually. Go to settings, connections, mobile network, then APN (Access Point Names), select add and type in new APN settings.
However if that doesn't work, It may be hard locked. Meaning that an invalid sim unlock code was entered too many times. In my past experiences if it doesn't prompt you for the code when you enter a new sim card it is either hard locked or already unlocked and needs the APN settings configured. However after inserting a new sim card the phone would normally configure the APN automatically and only on occasion would I need to modify it to get data/text working properly.
Sent from my SM-G955U using Tapatalk
invalid sim card,sim card not supported means it is locked device, i would like to help you to unlock it if you're interested
I'm facing this same issue. When I got the phone I installed an unbranded firmware (XAA/XAA/ATT) and I've since upgrade to Oreo. I can't seem to restore an ATT firmware so I can be prompted to enter the unlock code. Any suggestions?
make sure you using non at&t sim and it must be an active sim card. submit an unlock request to at&t on their website or use an unlock service like attunlocker.us to get your code.
andykit said:
make sure you using non at&t sim and it must be an active sim card. submit an unlock request to at&t on their website or use an unlock service like attunlocker.us to get your code.
Click to expand...
Click to collapse
The issue is there's no prompt to enter the unlock code.
is the SIM card active that you are using? what SIM is it?
markgm said:
The issue is there's no prompt to enter the unlock code.
Click to expand...
Click to collapse
andykit said:
is the SIM card active that you are using? what SIM is it?
Click to expand...
Click to collapse
Yes, it's a T-mobile SIM.
Sorry to necro, but does no one have a solution for this? I've seen plenty of threads such as this but very few solutions.
Necro double-post, I'm really asking for it...
First, you have to get an unlock code from the carrier. I had AT&T and it told me my phone was active under an account (previous owner). When you call AT&T and ask for an ulock they loop you to the website and you can't progress there, so you just have to ask for "customer service" twice and then get to the second level support. They can get you an 8 digit code for unlock. But I still never got prompted for the code and neither AT&T (5 calls), Cricket (3 calls), or xFinity (3 calls) could tell me how to get to the unlock screen. The following did it.
My solution was to use the following method, as found on https://www.tenorshare.com/samsung/samsung-unlock-code.html:
Step 1: Open the phone and type #7465625*638*# in the dialer.
Step 2: Then, it will ask for the Samsung Reset Code, it is an 8-digit code.
Step 3: Provide it and you will be done.