Who to complain to at Viewsonic? - G Tablet General

Anyone know how to get the email address of Viewsonic ceo?
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nixie2121 said:
Anyone know how to get the email address of Viewsonic ceo?
Sent from my VM670 using Tapatalk
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dont wast your time.
They have given up on the gtablet.
try complaining to tapntap http://www.tapntap.com/ they write and hold the source code for the firmware

My complaint is about the warranty repairs time. I called Viewsonic and left a message with the ceos assistant. Got a call from the repair company a few hours later.
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nixie2121 said:
My complaint is about the warranty repairs time. I called Viewsonic and left a message with the ceos assistant. Got a call from the repair company a few hours later.
Sent from my VM670 using Tapatalk
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I thought you were talking about the WORST FIRMWARE IN THE WORLD.

Warranty repairs are handled through US Merchants. My GTab went back with a bad antenna. The tech that I worked with was pretty cool. He let me open my tablet and re-seat the antenna (WITHOUT voiding the warranty) to possibly save the need to ship it across the country. Turn around was about 3-4 weeks, not counting shipping from PA to CA.
I have no idea what kind of repair/replacement parts support to expect once the thing is out of warranty though.

Related

Good excuse tto exchange g2x?

Somehow my g2x was in my front pocket and the screen cracked. Screens still perfecrly vosoble just has a. Long crack across the top. Ruins just about all videos and pictures and i Never dropped it or anything ever. What's. Good excuse or complaint that I can tell T-Mobile so that they might send me a new one? Also this one has chip stability issues and some screen bleed
Sent from my LG-P999 using XDA App
You should have insurance on it, just say it was stolen.
When you keep a phone in the front pocket it can flex too much and crack the screen, especially when you sit down. Not a defect. TMO probably won't replace it.
fcisco13 said:
You should have insurance on it, just say it was stolen.
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I do but then II still have to pay that 135$ deductible...
Sent from my LG-P999 using XDA App
jboxer said:
When you keep a phone in the front pocket it can flex too much and crack the screen, especially when you sit down. Not a defect. TMO probably won't replace it.
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Like I said o can see the screen fine the screen itself isn't cracked just the glass above it. It's not distorting the picture or anything.
Sent from my LG-P999 using XDA App
The screen is about 50-60 on ebay plus you have to pay someone or do it yourself, so for another 60 you get a brand new phone..
If you send the phone to LG service they will replace the faceplate with the digitizer glass for about $70.00.
just tell tmobile ''hey my phones internet is never working anymore, and when i try and turn it on my phone crashes and re-boots, and it wont keep a charge even though i bought 2 extra batterys'' and they will send u a new one,,,,thats what i did when i dodnt know how to unroot the phone at first
Jesus... what's wrong with sending it to LG and paying 70 bucks? When your other electronics break, do you call up companies with **** excuses to get a replacement? At a restaurant, do you come up with a **** excuse so you don't have to pay for the food? It is because of people doing retarded **** like this the insurance rates are through the roof, we get our hand held everywhere like we are fuqing retards and companies are making warranty replacement policies unreasonable.
You broke it, pay up for a replacement.
Sent from my LG-P999 using Tapatalk
herzzreh said:
Jesus... what's wrong with sending it to LG and paying 70 bucks? When your other electronics break, do you call up companies with **** excuses to get a replacement? At a restaurant, do you come up with a **** excuse so you don't have to pay for the food? It is because of people doing retarded **** like this the insurance rates are through the roof, we get our hand held everywhere like we are fuqing retards and companies are making warranty replacement policies unreasonable.
You broke it, pay up for a replacement.
Sent from my LG-P999 using Tapatalk
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Click to collapse
I would normally agree, but in this case **** tmo, and lg, and nvidia, with all the issues every one had with this phone, (and don't say you don't cause i bet at least you have screen bleed) putting out ****ty, half-baked gb, nvidia holding back a2dp source. If it wasn't for the fine devs here phone would be handicapped.
I say make up the ****tiest most awful excuse, get a free phone and the 70 bucks you were gonna pay lg donate it to a dev(s).
Sure, I have screen bleed. The only time I notice it is when I crank up the screen brightness and launch a specific app. For all intents and purposes, this particular issue is a non-issue.
As for **** Nvidia, disagree here as well. Why should a company release their proprietary source? How come no one is *****ing at Google for not releasing the Gmail app source?
As for donating to the deb's - already did, to CM. Not sure about giving money to others who simply change a few lines of code in a mostly complete project.
Sent from my LG-P999 using Tapatalk
herzzreh said:
Jesus... what's wrong with sending it to LG and paying 70 bucks? When your other electronics break, do you call up companies with **** excuses to get a replacement? At a restaurant, do you come up with a **** excuse so you don't have to pay for the food? It is because of people doing retarded **** like this the insurance rates are through the roof, we get our hand held everywhere like we are fuqing retards and companies are making warranty replacement policies unreasonable.
You broke it, pay up for a replacement.
Sent from my LG-P999 using Tapatalk
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No but of your food gets you sick or isn't cooked right you either don't pay for the Neal or you Complain and get a huge discount. I haven't complained about the issues I've had with my g2x once for imsix months now and they've managed to screw me over in two incidents recently trying to charge me several hundred dollars for no reason so this is such a small task o think they can oblige with
I swear I have never dropped the phone. Not once. It ducking cracked in my front pocket while I was STANDING. Thats not normal. Hearing you say this just makes me think your a hypocrite because I can guarantee you have complained about something and gotten it for less than it was at least once in your life.
Sent from my LG-P999 using XDA App
Tell them the phone shuts off by itself
Sent from my LG-P999 using xda premium
Phones are not meant to be put in a front pocket. That is damage due to misuse, period.
Even if tmo would replace ur phone / for any reason / they gonna charge u $99 or so for that broken screen or any other damages
Ya even if it is defective cracked screens aren't covered under warranty. And even if they send you a new one if you use another reason, as soon as they see the crack your gonna be charged for it. Trust me I learned the hard way.
Sent from my LG-P999 using xda premium
jboxer said:
Phones are not meant to be put in a front pocket. That is damage due to misuse, period.
Click to expand...
Click to collapse
So where exactly did we store our cell phones before clips came out? ...
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xsteven77x said:
Ya even if it is defective cracked screens aren't covered under warranty. And even if they send you a new one if you use another reason, as soon as they see the crack your gonna be charged for it. Trust me I learned the hard way.
Sent from my LG-P999 using xda premium
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Its actually more like 3-400 according to tmobile
Sent from my LG-P999 using XDA App
I say just pay the $135 deductible and you get a brand new phone. Then sell your broken g2x on craigslist for $80 or so and call it a day.
Accidents happen my friend whether you like it or not, that's why you get insurance.
facadewithin said:
So where exactly did we store our cell phones before clips came out? ...
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+1
Also, I never had a screen break either though.
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[Q] where could i buy spare/replacement parts for Atrix 2?

do you guys know where to buy replacement parts for A2? i just deformed my earpiece speaker grill and i badly need one.
is it the speaker grill that is messed up? or the whole upper part of the phone?
Just the speaker grill. I my have bumped it into something
Sent from my MB865 using XDA App
It might be hard to open up the case but i bet once you remove to top cover you can repair the grill easily. I know my post is little useless hehehe because theres no aftermarket parts yet. Do you have insurance or can you return the phone for a replacement?
I dont have insurance. Have you tried opening yours? Or tried a teardown maybe? Im still afraid of opening it. Whew! A2 is not getting some love on the market. I hope they sell oem replacemnt parts soon
Sent from my MB865 using XDA App
pilboyz said:
I dont have insurance. Have you tried opening yours? Or tried a teardown maybe? Im still afraid of opening it. Whew! A2 is not getting some love on the market. I hope they sell oem replacemnt parts soon
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Click to collapse
Just call 611 add the insurance, it is 4.99 a month. Then wait like 1-2 weeks, and go into a store and tell them you dropped it, and that happened and you would like to make an insurance claim. I think it is like 20-40 dollars for a insurance claim.
Or get the insurance and then "accidentally" drop it in the toilet. Then go get your insurance exchange (again 20-40 dollars), I have done that one before, when I toasted a phone a year or so ago, and I could not get it to boot. The store said I would have get a warranty exchange, but when I called the warranty number they said no, so I did that. I have had insurance on every phone I have ever had at att it is well worth the cost.
The microwave works well for a warranty (not insurance) exchange, only 2-5 seconds will kill it.
Jim
Insurance claim is 100.
Sent from my mAtrix2!!
Nice advice but im in the philippines ryt now and i have unlocked my a2 from att.
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There are a bunch of cell phone repairs in the Philippines. Just to one and I bet they have all the tools to open it up lol. Just make sure you watch them ^_^v
Im just afraid after they reassemble my phone it might get problems with digitizers etc.
Sent from my MB865 using XDA App
anyone successfully disassembled and reassembled their a2?

I'M PISSED...!!!!!!!

Once again Verizon pulls another dousche bag move... As I posted earlier in a thread; I spoke to a Verizon representative about the infamous popping and squealing noise occurring during my phone calls... he spoke to me for approximately 2 minutes, diagnosed the problem as a speaker/ hardware issue, confirmed my shipping address and told me that they were replacing my Droid charge with the Samsung galaxy nexus. I might add that I upgraded my shipping to overnight as soon as he told me this, lol. Anyways... around 9:00 pm this evening I received a call from a different Verizon Rep. Saying that there was a misunderstanding with the warranty exchange and that they would be sending a refurbished Droid charge my way... wtf!!! Lol.. I do looooove my charge but I was so excited that I almost had a nexus... [email protected]#.... sh*%... pi$$... bal$#... Verizon never ceases to amaze me... hahahhaha
Sent from my SCH-I510 using XDA
stebomurkn420 said:
Once again Verizon pulls another dousche bag move... As I posted earlier in a thread; I spoke to a Verizon representative about the infamous popping and squealing noise occurring during my phone calls... he spoke to me for approximately 2 minutes, diagnosed the problem as a speaker/ hardware issue, confirmed my shipping address and told me that they were replacing my Droid charge with the Samsung galaxy nexus. I might add that I upgraded my shipping to overnight as soon as he told me this, lol. Anyways... around 9:00 pm this evening I received a call from a different Verizon Rep. Saying that there was a misunderstanding with the warranty exchange and that they would be sending a refurbished Droid charge my way... wtf!!! Lol.. I do looooove my charge but I was so excited that I almost had a nexus... [email protected]#.... sh*%... pi$$... bal$#... Verizon never ceases to amaze me... hahahhaha
Sent from my SCH-I510 using XDA
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Call back and demand a nexus ask to speak to the manager that is deception
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ztkryan said:
Call back and demand a nexus ask to speak to the manager that is deception
Sent from my Galaxy Nexus using xda premium
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Click to collapse
Indeed....! I will be calling in the morning for further explanation from a manager...
Sent from my SCH-I510 using XDA
That's some BS, I would definitely get in touch with a manager and not get off the phone till you get the nexus.
Sent from my Galaxy Nexus using xda premium
Chaotic Peace said:
That's some BS, I would definitely get in touch with a manager and not get off the phone till you get the nexus.
Sent from my Galaxy Nexus using xda premium
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Click to collapse
Yeah keep pushing it. I love my replacement nexus.....fyi battery life is horrible!
Sent from my Galaxy Nexus using XDA
You might not get a nexus but you can talk them into a Rezound. Way better IMO
I called into VZW last night trying to get a Nexus replacement myself. I've dealt with the squealing/chirping/popping for months now. It hasn't been a big problem, since I mainly use bluetooth, where it hadn't been happening. Well, lately it's starting to happen via bluetooth also. So that (and the phone constantly thinking it's in a car dock) put me at the end of my rope.
Call in, get the rep, talk for a bit... get offered a warranty replacement Charge. I continue to complain, citing the many stories offered here and on other sites about people getting 5, 6, or more replacement Charges with the same problem. I'm offered an LG Spectrum. They wouldn't budge, saying they were doing me a favor, since they don't offer different models until after the second replacement. "Luckily", my SIM card replacement apparently counts as my first. So, I'm now waiting for my "new" Charge, which should arrive Friday. Once I get that all set up, I guess I'll give it a few days for the inevitable screeching to happen, and then be back on the phone with Verizon.
I don't understand why they would offer me a Spectrum (faster stock CPU, better camera, etc), but not a Nexus. Really, the only pluses (on paper) for the Nexus are a better screen and better software.
What's the best way to get a replacement? Is there a special department or is it just customer service?
Just got off the phone with Tier 2 support. Sending me a free replacement Nexus but I did have to pay $45 for the back and battery, but not a bad replacement for the Charge. Plan on going with the GSIII in March when I am due for an update. I will miss the Charge, it was a great phone, but look forward to not hearing the annoying popping and cracking sounds while on phone calls.
Last night I went through the repair/tech center for the screech/pop on voice phone calls (then found this thread and a few others).
VZW is shipping a refurb D. Charge, which I should have tomorrow. Can't say I'm excited to be getting refurb hardware, but I do understand VZW's need to operate a business, and handing out inventory that they can easily sell for top dollar (i.e. Nexus) is understandable. As opposed to providing refurb hardware, which is what the warranty covers.
I will state, that I won't go 10 months enduring issue swith an EOL phone like I just did, so here's to hoping the refurb works properly, or I'll be on the horn quickly this time.
wpgibson said:
I will state, that I won't go 10 months enduring issue swith an EOL phone like I just did, so here's to hoping the refurb works properly, or I'll be on the horn quickly this time.
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Click to collapse
I'm in the same boat. I got in a short Twitter discussion with VZWSupport this morning (apparently they scraped one of my tweets where I mentioned VZW). They're "confident" that the replacement will fix my problem. After the stories I've read here (and androidforums.com, droidcharge.net, etc, etc), I'm not as confident as they are.
wpgibson said:
Last night I went through the repair/tech center for the screech/pop on voice phone calls (then found this thread and a few others).
VZW is shipping a refurb D. Charge, which I should have tomorrow. Can't say I'm excited to be getting refurb hardware, but I do understand VZW's need to operate a business, and handing out inventory that they can easily sell for top dollar (i.e. Nexus) is understandable. As opposed to providing refurb hardware, which is what the warranty covers.
I will state, that I won't go 10 months enduring issue swith an EOL phone like I just did, so here's to hoping the refurb works properly, or I'll be on the horn quickly this time.
Click to expand...
Click to collapse
You need to tell them that you want to speak to Tier 2. Then say it is a known software issue and not a hardware issue as the last FP1 firmware should have resolved the issue. Then tell them you do not want a refurb and if you do get one and it has the same issue, you will have a very angry customer on your hands. Don't be an ass though, but be firm. That is what I did when I called them. They also got Samsung on the line who was not aware of any issues with the Charge. Go figure....
So i called Verizon back last night after work, i spoke with a different manager from a different branch ( previous branch was greenville, SC ) i explained the whole story of what was happening and that i was not impressed with the way my warranty exchange went through... He then politely apologized for my inconvenience but told me since my refurbished charge is on its way that there is nothing he could do unless i get the phone and Im having similar issues again... Well i let him know how pissed i was.. Then hung up on him.. Lol. Needless to say, ill be calling them the day i get my refurbished charge to get another phone, idc if i have the issue or not, Im bound and determined for that nexus.. Hahahah
Sent from my SCH-I510 using XDA
They diagnosed my popping / squealing problem as a hardware issue as i stated in an earlier post. Got my refurbished charge in the mail to find out they sent me the same hardware version... Lol. First call i made squealed to the point that my sister hung up on me.. Lol.. Called Verizon and they have started a service tag, diagnosing the problem as a network issue now. Every call that squeals i have to dial ### after it so they can monitor the calls so that there engineers can "tweak" the network... Haha... ****ing jerk offs... Just give me a new phone already"!!!!!!!!!
Sent from my SCH-I510 using XDA
Epic.....
Sent from my SCH-I510 using XDA
stebomurkn420 said:
They diagnosed my popping / squealing problem as a hardware issue as i stated in an earlier post. Got my refurbished charge in the mail to find out they sent me the same hardware version... Lol. First call i made squealed to the point that my sister hung up on me.. Lol.. Called Verizon and they have started a service tag, diagnosing the problem as a network issue now. Every call that squeals i have to dial ### after it so they can monitor the calls so that there engineers can "tweak" the network... Haha... ****ing jerk offs... Just give me a new phone already"!!!!!!!!!
Sent from my SCH-I510 using XDA
Click to expand...
Click to collapse
Tell them that's not acceptable you need a phone that works the network not working is not your problem
Sent from my Galaxy Nexus using xda premium
ztkryan said:
Tell them that's not acceptable you need a phone that works the network not working is not your problem
Sent from my Galaxy Nexus using xda premium
Click to expand...
Click to collapse
Do you think i should wait for them to find out its not the network, or should i call and complain immediately...?
Sent from my SCH-I510 using XDA
stebomurkn420 said:
Do you think i should wait for them to find out its not the network, or should i call and complain immediately...?
Sent from my SCH-I510 using XDA
Click to expand...
Click to collapse
Immediately if it's a network problem tell them your not paying for their service to be a Guinea pig demand a phone that makes calls without issue
Sent from my Galaxy Nexus using xda premium
ztkryan said:
Immediately if it's a network problem tell them your not paying for their service to be a Guinea pig demand a phone that makes calls without issue
Sent from my Galaxy Nexus using xda premium
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Click to collapse
Ill be calling first thing in the morning... As it is 1 in the morning... Lol.. That's what i feel like... A guinea pig, ### kiss my a$$... the bad part is that i have two droid charges on my plan, i have to convince them too replace both.. Haha
Sent from my SCH-I510 using XDA
stebomurkn420 said:
Needless to say, ill be calling them the day i get my refurbished charge to get another phone, idc if i have the issue or not, Im bound and determined for that nexus.. Hahahah
Sent from my SCH-I510 using XDA
Click to expand...
Click to collapse
People are *****ing about the Nexus too (screen scratches easily, poor battery life, spotty/fluctuating signal, etc). Why are you so determined to get that phone?

Asus took my money, returned tablet unrepaired!!!!

Ahhhhh ASUS THOSE JERKS. I sent my tablet into be repaired because the screen cracked when I was docking the laptop. I hoped they would pay for the repair, but they said it was customer damage so they charged me $250. I got an RMA on Aug 16th and I UPSed the tablet to them on August 17th. They didn't get back to me until Sept 11th, and I sent my CC info to them. They sent the tablet back on the 13th, and it just got here today...UNREPAIRED! WHAT THE HELL!?
I'm livid.
Was it unlocked? Are there any comments either in the box with the paperwork, or online on the VIP site?
Sorry that happened
No it was not rooted or unlocked. There was a rejection notice stating that I didn't pay in time, and that I didn't respond to calls or emails from them. But I did!!! I called them every other day asking about my tablet, and they told me I would have to wait for an email. I got the first email on 9/11 and paid the same day because it said:
Payment will need to be received no later than ( 9/14/12 ) to prevent your RMA from being returned unrepaired on ( 9/17/12 ). Repair process is approximately 3-5 business days from once payment is approved (excludes: parts on backorder and/or shipping/transit time).
I PAID THE SAME DAY, WHAT THE HELL?
Asus service centers are horrible. You should be on the phone with your credit card company getting a charge back ASAP. I wouldn't even deal with Asus. To much trouble.
Nefariouss said:
Asus service centers are horrible. You should be on the phone with your credit card company getting a charge back ASAP. I wouldn't even deal with Asus. To much trouble.
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Agreed - you are much better off getting a SquareTrade warranty to avoid these types of issues.
Does it suck that you have to pay for "another" warranty when you should have one through the manufacturer - definitely! But, it sucks even more trying to deal with Asus!
Sent from my ASUS Transformer Pad TF700T using Tapatalk 2
Is there an Asus rep here? I googled Megan Nesmith and see that other people have had issues with support and her name comes up as the contact.
If you bought it with a credit card and it has extended warranty coverage you can contact them with all the information, charges and so to Asus and they very well may refund the purchase price of the product since Asus isn't showing good faith on their warranty.
Credit card companies work wonders sometimes!
Ready2Mosh said:
If you bought it with a credit card and it has extended warranty coverage you can contact them with all the information, charges and so to Asus and they very well may refund the purchase price of the product since Asus isn't showing good faith on their warranty.
Credit card companies work wonders sometimes!
Click to expand...
Click to collapse
That's an interesting idea, I wonder if the prime owners have considered this with respect to the wifi and GPS issues that have driven the Best Buy and Amazon return programs?
I used a debit card from a small credit union.
How FREAKING typical of Asushole Repair service
Yeah - they contracted with what must be the single WORST service company operating in this country today. There has been a steady stream of ABSOLUTELY UNACCEPTABLE service actions from this horror story of a company. Earlier this year there was at least 3 cases of smashed and dented tablets that the company claimed was "User Damage" - then ended up replacing the tablets. People went to a lot of trouble to take picture, and document everything before sending. What does it say when people are actually AFRAID to send in their device for repair? People waiting 5 weeks to get responses; 3 weeks just to have the item checked in, and CONSTANT stories of tablets coming back exactly how they were sent in (or worse than when sent in)
This needs to stop... I advise everyone who needs to deal with them to get a commitment BEFORE doing the RMA, and a Managers name. Get said manager to tell you whats going to happen, and contact him the MINUTE they diverge from the plan (which will be upon receipt of your tablet. The one time I dealt with them, I started calling the morning my tablet arrived, and I had it back withing 2 weeks, but it was an uphill struggle. Do whatever you have to to be heard. Keep all the email addresses and write early,, write often! Otherwise, you are stepping into a mine field.
Old article but still probably very true
Old article, but this is probably still going on
http://consumerist.com/2008/07/10-secrets-to-getting-better-tech-support-from-asus.html
geeheeber said:
Is there an Asus rep here? I googled Megan Nesmith and see that other people have had issues with support and her name comes up as the contact.
Click to expand...
Click to collapse
You can PM Tien at ASUS_USA here at XDA.
geeheeber said:
Ahhhhh ASUS THOSE JERKS. I sent my tablet into be repaired because the screen cracked when I was docking the laptop. I hoped they would pay for the repair, but they said it was customer damage so they charged me $250. I got an RMA on Aug 16th and I UPSed the tablet to them on August 17th. They didn't get back to me until Sept 11th, and I sent my CC info to them. They sent the tablet back on the 13th, and it just got here today...UNREPAIRED! WHAT THE HELL!?
I'm livid.
Click to expand...
Click to collapse
Wow!
That's almost criminal if you ask me.
I'd forget the Asus name ever existed if this happened to me.
Sorry you have to go thru this kind of trouble geeheeber
Just file a dispute with the CC company for the charge. Right now thats your best bet.
My unit have these strange white dots a bit like dead pixels. I sent it to Asus after 2 weeks of using. It was there 3 weeks and then returned and said nothing wrong. I was like wtf.. Now have more these dots but not sure if they still consider this as a flaw..
Sent from my ASUS Transformer Pad TF700T using XDA Premium HD app
CandyAndy said:
My unit have these strange white dots a bit like dead pixels. I sent it to Asus after 2 weeks of using. It was there 3 weeks and then returned and said nothing wrong. I was like wtf.. Now have more these dots but not sure if they still consider this as a flaw..
Sent from my ASUS Transformer Pad TF700T using XDA Premium HD app
Click to expand...
Click to collapse
Those are Hot Pixels. I had 2 on my prime and after a few months I had 3 more appearing on my prime. Luckily, I exchanged my prime for the infinity from BB...
Good luck with your device.
ImYoungxD said:
Those are Hot Pixels. I had 2 on my prime and after a few months I had 3 more appearing on my prime. Luckily, I exchanged my prime for the infinity from BB...
Good luck with your device.
Click to expand...
Click to collapse
So what you are saying is that no way to fix them and will only get worse?
Sent from my ASUS Transformer Pad TF700T using XDA Premium HD app
Well, I have emailed and faxed my RMA contact and no reply yet. I also sent a PM to ASUS_USA on XDA. I will update this thread as this fracas unfolds.
CandyAndy said:
So what you are saying is that no way to fix them and will only get worse?
Sent from my ASUS Transformer Pad TF700T using XDA Premium HD app
Click to expand...
Click to collapse
You can't fix em. They actually might get bigger...mine did on the Prime.
no problems with the czech service center. after 5 rma's (3 tf101, 2 unlocked tf201) im still happy with the service itself.

[Q] Galaxy SIII hard brick

I seem to have hard bricked my Galaxy S3 on US Cellular. I was running Baked blackbean 6, and wanted to flash the latest modem for USCC to fix the absolutely terrible signal issues. I grabbed the zip and opened it up in mobile odin and told it to flash. My phone shut down and now won't do a thing. No download mode, no recovery, no notification light. When I plug it into my computer, the computer dings to say that something has been plugged in, but it doesn't show anything anywhere. It's not detected by odin.
So. I want to either fix it or get it replaced. I have done a bit of research, and it looks like a jtag fix is the only thing that'll work at this point. And the jtag fix I've found is for the international galaxy s3. I'd need the correct files for the USCC/Verizon S3. I've also seen that I can send it to some place online for $60 and they'll fix it. But that takes like 2 weeks. I was thinking about bringing it back to the store and asking for a replacement.
I'm figuring I should just bring it in and act dumb. Say it wouldn't turn on today when I got up. Then they put a new battery in it, and it still doesn't work. Then they give me a replacement. But I've never returned a device like this. Any tips regarding my issue?
Yes pay for the JTAG. You broke your phone not the carrier. Pay the extra for faster shipping and it only takes a couple days then.
Sent from my VS920 4G using xda app-developers app
kintwofan said:
Yes pay for the JTAG. You broke your phone not the carrier. Pay the extra for faster shipping and it only takes a couple days then.
Sent from my VS920 4G using xda app-developers app
Click to expand...
Click to collapse
I would go for that, except my phone was one of the phones with the signal issues. US Cellular started offering replacements for those. I hadn't brought mine in, as I wasn't feeling up to making everything stock again. So even if I did the jtag, then I'd still have a phone that didn't work right. That's why I don't feel wrong bringing it in for a free replacement if I can.
Does anyone have any tips on sweet talking a store rep into replacing your phone?
brendanvista said:
Does anyone have any tips on sweet talking a store rep into replacing your phone?
Click to expand...
Click to collapse
No. We don't have any advice for helping you commit fraud. Worst of luck to you in getting a new phone for free.
But other than that, good luck
Do you have insurance? I bricked my first S3 and suddenly couldn't find it got a replacement in 4 days ($50 or $100 cannot remember ).the glass.had also shattered or I would have tried to fix it.. The glass just shattered on my current one and I ordered 2 screens.. I am going to try and repair both devices (2 screens and 1hard brick )
My thoughts have insurance or fix it yourself
tomc99999 said:
Do you have insurance? I bricked my first S3 and suddenly couldn't find it got a replacement in 4 days ($50 or $100 cannot remember ).the glass.had also shattered or I would have tried to fix it.. The glass just shattered on my current one and I ordered 2 screens.. I am going to try and repair both devices (2 screens and 1hard brick )
My thoughts have insurance or fix it yourself
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Great! So we have the OP asking for guidance on how to do a fraudulent warranty claim, and now another user is bragging about committing insurance fraud. Gee, I wonder why the prices of phones and phone service are so high??
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landshark68 said:
Great! So we have the OP asking for guidance on how to do a fraudulent warranty claim, and now another user is bragging about committing insurance fraud. Gee, I wonder why the prices of phones and phone service are so high??
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This isn't insurance fraud -- this is what insurance is for. Trying to get it warrantied is fraud, given that it was not the carrier's problem, but the insurance is there for accidental damage/loss. Accidently bricking the phone is definitely accidental damage and is clearly a legit insurance claim.
thisnamestoolong said:
This isn't insurance fraud -- this is what insurance is for. Trying to get it warrantied is fraud, given that it was not the carrier's problem, but the insurance is there for accidental damage/loss. Accidently bricking the phone is definitely accidental damage and is clearly a legit insurance claim.
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If it's a legit insurance claim, why is it he "suddenly couldn't find it" then filed the insurance claim? Why didn't he just file the claim saying he bricked his phone flashing a custom ROM? Because he knew it would be denied. He purposefully flashed custom software which bricked his phone, nothing accidental about that. I'm quite certain he filed the claim as a lost phone, not that he bricked it flashing custom software. Try filling the claim as an accidental brick from flashing a custom ROM and see how far you get with that.
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Idiots everywhere...
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Mmm the sound of a hard brick just gets me all hot and bothered.
Sent from the Matrix
---------- Post added at 10:07 PM ---------- Previous post was at 10:00 PM ----------
All he has to say is it won't turn on. It's no fraud there. If you drive home drunk and crash the insurance won't say they aren't covering the damage to the vehicle because the driver was doing something he's not supposed to be.
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I use insurance whenever I brick my phone. I dont think its fraud. If I'm paying $5 a month and a $100 deductible they better cover tinkering with the phone
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I wouldn't recommend fraud but, for the ones who say its 'wrong' imsure when there not looking at xda there probably spanking it on another site..
Phones and bills are not high because of fraud
Its more because 'Obama phone' lol
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If you don't have any cosmetic damage call samsung and say it died. You have a free one year manufacture warranty use it a lot of people don't I did twice. They send you a box to send your phone and send you a refurbished or new phone. They send the new device to your house with ups. The box they send for you to send your old phone is prepaid you just drop it off at the ups store. Don't waste your time with the carrier it only take a week the most to get your phone back man. Htc do the same accept they wanted me to pay for shipping.
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Terry_blair said:
I wouldn't recommend fraud but, for the ones who say its 'wrong' imsure when there not looking at xda there probably spanking it on another site..
Phones and bills are not high because of fraud
Its more because 'Obama phone' lol
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Obama phone?
You're ridiculous. Quick, what's 20x20? No calculator!!
Obama's to blame for high prices Verizon service? Can I have some of what you're smoking? Seems very strong..
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1ManWolfePack said:
Obama phone?
You're ridiculous. Quick, what's 20x20? No calculator!!
Obama's to blame for high prices Verizon service? Can I have some of what you're smoking? Seems very strong..
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Everything is Obamas fault.. hell I stubbed my toe and instead of g damn it I yell Obama did it...
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