Database Info

Sent emails

Hi everyone,
Sorry for my ignorance but iam a long time Nokia user who just switched to WM. I have an o2 orbit 2 and have my yahoo email acocunt on it. This worked fine but it wont save outgoing emails even when i check the box on the options screen. Anyone know anything about this?

works fine with gmail. i know this might sound stupid but once you check the relevant box in message settings do you press ok to save the settings? also might want to try changing from ppc to mcard memory or vice versa to see if it makes a difference.
if the problem persists you might wish to back up your data and do a hard reset.
hope this is helpful.

Thank you!

username24 said:
Thank you!
Click to expand...
Click to collapse
ur welcome. did it work?

Issues with Contact app

I have been doing a lot of digging around, but I cannot seem to find anyone with the same problem I am having.
I got my Samsung Captivate a few days back and against my better judgement let the AT&T guy move all my info over from my old iPhone 3g. Everything worked until I tried to open the Contact app which fails and has to be force closed everytime. I have a feeling it does not like th way something is formatted or is corrupt.
Here is the error it gives:
"The process android.process.acore has stopped unexpectedly. Please try again...."
I also have a log if anyone is interested. Save re-flashing and wiping the phone is there an easier way to just wipe the contacts db, or is it possible to delete the contacts program (and is it safe to do this) and sideload it back in?
Thanks in advance for any advice or help.

I actually have the same thing. AT&T guy switched ym contacts and now it doesnt work. Havent found a solution either

th3me4tshield said:
I have been doing a lot of digging around, but I cannot seem to find anyone with the same problem I am having.
I got my Samsung Captivate a few days back and against my better judgement let the AT&T guy move all my info over from my old iPhone 3g. Everything worked until I tried to open the Contact app which fails and has to be force closed everytime. I have a feeling it does not like th way something is formatted or is corrupt.
Here is the error it gives:
"The process android.process.acore has stopped unexpectedly. Please try again...."
I also have a log if anyone is interested. Save re-flashing and wiping the phone is there an easier way to just wipe the contacts db, or is it possible to delete the contacts program (and is it safe to do this) and sideload it back in?
Thanks in advance for any advice or help.
Click to expand...
Click to collapse
That's because the cellbrite machine that we use to transfer contacts is not yet setup to work on the captivate. You will have to do a master data reset, then transfer via sim card, or over gmail. This should be fixed by the end of August.

Yeah, I would never let the AT&T guys transfer anything. Anyway - how did they do it? Via cable?
How were your contacts backed up previously? What was the iPhone syncing too? The easiest thing is to reset the phone, then sync it with whatever the iPhone was syncing with. Since Android is meant to sync with gmail, import your contacts into gmail, and sync. Or sync with Exchange.
There are many options, but please reply with some more info.

deleted: duplicate post

link12245 said:
That's because the cellbrite machine that we use to transfer contacts is not yet setup to work on the captivate. You will have to do a master data reset, then transfer via sim card, or over gmail. This should be fixed by the end of August.
Click to expand...
Click to collapse
Thanks that kinda explains why he was having so much trouble. I wish he had known that at the time.
alphadog00 said:
Yeah, I would never let the AT&T guys transfer anything. Anyway - how did they do it? Via cable?
How were your contacts backed up previously? What was the iPhone syncing too? The easiest thing is to reset the phone, then sync it with whatever the iPhone was syncing with. Since Android is meant to sync with gmail, import your contacts into gmail, and sync. Or sync with Exchange.
There are many options, but please reply with some more info.
Click to expand...
Click to collapse
I am just going to do the master reset and move from there. I'll post here once I get it fixed or if I am having any problems. The iphone was synced so I will just pull from that and convert everything over manually.
Thank you everyone with the quick responses.

I wouldn't let them do anything either. When I picked up my phone on launch day I was the reps first captivate sale. I had to show him how to open the battery cover. Don't you think they would have some sort oftutorial before they launch new devices
Sent from my SAMSUNG-SGH-I897 using XDA App

Smallsmx3 said:
I wouldn't let them do anything either. When I picked up my phone on launch day I was the reps first captivate sale. I had to show him how to open the battery cover. Don't you think they would have some sort oftutorial before they launch new devices
Sent from my SAMSUNG-SGH-I897 using XDA App
Click to expand...
Click to collapse
Well, we had the phone over a week before it launched, and the rep should've had a training on the device too, but you can't control everyone from a corporate standpoint. Just as with any industry, you find some people who don't know what they're doing.

Smallsmx3 said:
I wouldn't let them do anything either. When I picked up my phone on launch day I was the reps first captivate sale. I had to show him how to open the battery cover. Don't you think they would have some sort oftutorial before they launch new devices
Sent from my SAMSUNG-SGH-I897 using XDA App
Click to expand...
Click to collapse
haha same thing with me. He was trying to pry off the back and I was afraid he would break it. Had to show him the sliding mechanism.

BplusB said:
haha same thing with me. He was trying to pry off the back and I was afraid he would break it. Had to show him the sliding mechanism.
Click to expand...
Click to collapse
LOL I had to show my Rep how to open the battery cover too. Then she was like have you use this phone before. I didn't know what to say after that.
Sent from my SAMSUNG-SGH-I897

Same here, "No, slide the bottom part!"

Lost phone. Plan B may not work

Hey
So a friend of mine lost his phone. He texted me asking for help on retrieving it.
I obviously thought of Plan B. But the problem is that he signed into the same Gmail account on two phones so plan b may not go to the right phone.
Will resetting the new phone allow plan b to go to the lost pphone?
Any ideas?

Plan B will probably work of you just remove the Google account from the second phone, rather than resetting it.
Sent from my GT-I9100 using xda app-developers app

When you click install...
https://play.google.com/store/apps/details?id=com.lookout.labs.planb&hl=en
It gives you the option of which phone to install it to. The phone list is in chronological order. Send it to both if you have to. You will get 2 locations in your Gmail as long as your friends Gmail is still logged in. Obviously you'll know which one is the right one.

Thanks. I installed it remotely.
However Plan B still hasn't sent me a location.
Any ideas on imei tracking?

QuantumFoam said:
Thanks. I installed it remotely.
However Plan B still hasn't sent me a location.
Any ideas on imei tracking?
Click to expand...
Click to collapse
When I log in, it still gives me the option to install to all my previous phones. They are all listed and I know I logged out.
Maybe whoever found the found already wiped it. Since that Gmail is no longer associated with that phone, the install won't go through. It just gets lost in cyber space.
Once the lost phone is reset / wiped. Chances of locating it slim down. I hope someone turns it in for your friend. Good luck.

Email exchange issues

Hi all,
Just got the nexus 5 and live everything about it except one thing, the email app. I can't tell if it's exchange services or the app itself, but "unfortunately email has stopped" keeps popping up randomly and will not stop. Another wrote thing is that the so manager will not let me wipe data (screenshot). Things I tried:
*rebooting
*deleting the apk through titanium, wiping data and reinstalling
Any ideas? I really need exchange email for work and it's driving me crazy.
Sent from my Nexus 5 using xda app-developers app

Seems you screwed up something with titanium so do a factory reset and flash back to stock and test it out then and see if it all works fine. After that then do some changes slowly to see if it comes back again to narrow it down?

I have this problem with my Nexus 5 as well. It's been this way since I got it. Really, really annoying. This has been an ongoing problem for a while. I wish there was a fix....
Sent from my Nexus 5 using xda app-developers app

shotta35 said:
Seems you screwed up something with titanium so do a factory reset and flash back to stock and test it out then and see if it all works fine. After that then do some changes slowly to see if it comes back again to narrow it down?
Click to expand...
Click to collapse
I just wiped, flashed factory image and factory reset the phone and still getting these crashes and it is still not letting me wipe data from the app manager...
Any other suggestions? Right now, I'm going to try to delete the exchange accounts but it's not even letting me delete accounts!! I'm going to try to switch to ART to see if that helps at all, and will give an update.
Any other email clients for android that support exchange?? I'm lost at this point and I really tried everything I know before posting.
Sent from my Nexus 5 using xda app-developers app

This is total stock? As if factory image?

I don't think there's much you can do to fix the problem. There are a lot of people in the same boat. If you search Google, there are several posts about the same issue. Last time I checked, there's no fix.
Sent from my Nexus 5 using xda app-developers app

Yeah, factory image and it still didn't work.
I just ended up flashing twrp and cataclysm ROM and that fixed it.
Sent from my Nexus 5 using xda app-developers app

skyo12 said:
I just wiped, flashed factory image and factory reset the phone and still getting these crashes and it is still not letting me wipe data from the app manager...
Any other suggestions? Right now, I'm going to try to delete the exchange accounts but it's not even letting me delete accounts!! I'm going to try to switch to ART to see if that helps at all, and will give an update.
Any other email clients for android that support exchange?? I'm lost at this point and I really tried everything I know before posting.
Sent from my Nexus 5 using xda app-developers app
Click to expand...
Click to collapse
I'm using Touchdown (https://play.google.com/store/apps/details?id=com.nitrodesk.droid20.nitroid) from Nitrodesk.
Works perfect for my needs
Had battery drain issues with the stock exchange app, so I switched to Touchdown
Hope this helps for you as well
EDIT:
Just read your later post that you switched ROM
cheers

I m experiencing another issue..!!
I get couldnt sign-in error!!
Any solutions for this!!
Dont frget to press the THANK button!!!

Just an update, the new ROM solution was working for a few hours but starting to have issues again with "unfortunately email app has stopped working" errors.
I think it has to be how my exchage accounts are setup:
- One gmail account on IMAP
- 3 Exchange accounts on push notifications and sync all mails
Outside of that setup, nothing special. Anyone experiencing the same?

SamBG said:
I m experiencing another issue..!!
I get couldnt sign-in error!!
Any solutions for this!!
Dont frget to press the THANK button!!!
Click to expand...
Click to collapse
Can you elaborate your issue?

skyo12 said:
Can you elaborate your issue?
Click to expand...
Click to collapse
Now frm some hours i didnt get this error....now workin cmpltely fine!!
Thanks
Dont frget to press the THANK button!!!

One last update (unless it creeps up again). I switched the syncing of emails to date back 30 days instead of "All" and that fixed the "unfortunately email has stopped" messages completely. The HTC One email client never had that issue so I assumed that wasn't the problem but I guess the email client on this phone is a bit more sensitive.

Ok, the problem crept back up again... the error message keeps coming back, and in the app manager, the "clear data" button is greyed out so you can't even start over unless you remove all the accounts.
I would like to ask anyone that has working exchange accounts (multiple) on the native email client share their setup and the app versions etc.

[Q] SMS Issues

Hey guys,
I just got my OPO today and have been loving every bit of it, but it seems that my SMS isn't working correctly. I checked the APN settings multiple times and even tried some of the preset ones with no luck. My issue is that I can both receive SMS messages as well as send and receive MMS messages, but when it comes to sending an SMS, I get a "Message note sent. Touch to retry" message. I've tried both the default app AND Google Hangouts with no luck from either. It's not a huge issue because I use mostly group chats and my gf can use hangouts, but it's still incredibly frustrating. Do you guys have any hints or tricks I should try out? I seriously love this device, but I am going crazy over the SMS issue.
I'm running the stock CM11S rooted with TWRP 64GB model on AT&T. Mobile data, LTE, everything else works. Just not actually sending SMS. I thank you for the responses ahead of time.

Hey @Bliznade.. .i see you posted about this sms issue. I am also having exact same issue now with my oneplus. Did you manage to find a solution of your issue? If yes, then can you share it with me? It is driving me crazy.
OR if anyone else can help me here?

Guys, basically you have to get the apn that is used by AT&T. Idk if you already have that apn, but the preset ones are made for the T-Mobile bands not really AT&T as I know it.

Parvinder25 said:
Hey @Bliznade.. .i see you posted about this sms issue. I am also having exact same issue now with my oneplus. Did you manage to find a solution of your issue? If yes, then can you share it with me? It is driving me crazy.
OR if anyone else can help me here?
Click to expand...
Click to collapse
Yes, I was! It was actually Google Voice setting itself up wrong or something and after I factory reset my SMS/MMS was working fine. I turned off Google's auto-app-restore and installed only the apps I needed and one at a time, trying SMS inbetween, since I knew it HAD to be an app if it worked after a factory reset but didn't after setting up my phone. I'd say if you have Google Voice to uninstall it completely. Some setting in there messed up my phone. If you don't have Voice installed, honestly the best thing to do is factory reset and makes sure SMS is working, then install each app one at a time. I know it sounds like a lot but that's what worked for me.
If that doesn't work, this is what OnePlus's customer service had to say. It was seriously a lot of back and forth, and they were incredibly helpful, even if it didn't fix my issue, it might fix yours, so I'll post out conversation below:
Email with R (OnePlus) said:
Jacob K
Jul 20 09:34
I got my device today, the 64GB sandstone black, and put in my AT&T sim card. The phone worked as usual-or so I thought. My data works. 4g LTE on the wireless network, group MMS works, and I even receive SMS fine. But I'm not able to send out any SMS for some reason. I get left with a "Message not sent" notification. I tried this first with the stock app then tried Hangouts and neither worked. I checked my APN and everything seems to be correct. I'm just at a loss, as it's odd that I can receive both SMS and MMS and even send MMS but I can't send out SMS. Is there something I can do to resolve this?
R (OnePlus)
Jul 22 13:27
Hi Jacob,
Let's try a few things to help you solve your SMS problem.
First, turn off your OnePlus One, carefully remove the SIM tray, and then power on your OnePlus One. Let it finish booting up. Obviously it will say there is no SIM inserted, cause there isn't!
Next, turn off your OnePlus One again. Carefully put the SIM tray/card back in the same way you took it out and power on again. Give your phone a few minutes to register on the network and get settled. Now, try to send an SMS, see if it works.
If we are back to square one, I'm going to have to gather a bit more info. As you probably already know, this problem is typically APN related. Are you using the PTA APN on At&t?
Would you mind downloading an SMS app called Textra (free) to see if you can send an SMS using this app please? Let me know if any of this stuff works, or not. Thanks.
Jacob K
Jul 22
to OnePlus
Alright, I tried all of the steps you gave me and it didn't work, so I tried again waiting longer in between each step and no luck. I also tried Textra and upon hitting the send button got an immediate notification that the message failed. I realize this seems to be a very specific problem because I've searched all over the internet and I've come up with no solutions. I posted in multiple forums with just one reply from someone else with the same issue. But since putting the ticket in I've also tried inputting the correct AT&T SMSC in all 4 formats to no avail. Every time I press update and re-enter it goes back to the old, which is in fact one of the correct SMSC's for AT&T (the one in quotes) with a ,145 tailing it (not sure what that's for). But any information you need I'll be glad to provide, and I greatly appreciate your response. I've been living off of Facebook messages and group chats the last few days, haha.
R (OnePlus)
Jul 22 14:46
Hey Jacob,
Cool, thanks for enduring a little troubleshooting and glad you understand the language of tech. Just to remove another obvious layer of doubt, please make sure you have updated to the latest version of CM via OTA. The fact that you can receive SMS messages makes this an interesting puzzle to solve.
For our next attempt, we will try something a little more drastic before I ultimately suggest a factory reset, but lets put that on the back burner for now.
Go to settings/apps and then swipe right 2 times to reach the 'All' category
For each of these apps: Phone/Messaging Storage , Messaging , Hangouts , and com.android.smspush
Perform this process: Force stop, Clear cache, Clear data
Do a restart when you are done and fire off an SMS when you are rebooted to a stable state. Any luck?
Jacob K
Jul 22
to OnePlus
Alright, no luck with that either, so I just sucked it up and did a factory reset. I tried sending an SMS immediately after and it worked, so I thought I was good. But then after I allowed Google to install all of my old apps, I tried it again and no luck. But I did notice when Google Voice installed, CM asked me if I wanted to use Voice+ (or something along those lines) and I said yes, chose my Gmail and allowed it to access my G+ info, but after that it asked me which email to use again and wouldn't go away until I clicked out of it. Then I had to swipe the notification away, so I figured Voice might be the culprit, uninstalled and voila, working SMS.
So maybe something in the Voice settings was messing things up, or maybe the CM Voice+ thing messed it up since it worked fine on my old phone. Not sure, but I'm happy to have fixed it. Everything works great now! And even though we weren't able to fix the problem through the troubleshooting steps you provided, I realize this was a difficult and very specific and local issue.
[insert nerdy thank you note here]
Click to expand...
Click to collapse

Bliznade said:
Yes, I was! It was actually Google Voice setting itself up wrong or something and after I factory reset my SMS/MMS was working fine. I turned off Google's auto-app-restore and installed only the apps I needed and one at a time, trying SMS inbetween, since I knew it HAD to be an app if it worked after a factory reset but didn't after setting up my phone. I'd say if you have Google Voice to uninstall it completely. Some setting in there messed up my phone. If you don't have Voice installed, honestly the best thing to do is factory reset and makes sure SMS is working, then install each app one at a time. I know it sounds like a lot but that's what worked for me.
If that doesn't work, this is what OnePlus's customer service had to say. It was seriously a lot of back and forth, and they were incredibly helpful, even if it didn't fix my issue, it might fix yours, so I'll post out conversation below:
Click to expand...
Click to collapse
Well I got to know the real reason behind it. It is Google voice but you don't need to uninstall it.
When you install Google install, there's an extra setting of voice+ in connection settings. (click more in connection settings to get it). If you enable voice+ which then says it'll use Google voice to send all sms from handset, then your sms won't work. If you disable it, then sms work fine just as before.
So no factory reset or uninstall of Google voice is required. Uninstall of Google voice worked bcoz it removes that voice+ setting as well.
Sent from my A0001 using Tapatalk

Parvinder25 said:
Well I got to know the real reason behind it. It is Google voice but you don't need to uninstall it.
When you install Google install, there's an extra setting of voice+ in connection settings. (click more in connection settings to get it). If you enable voice+ which then says it'll use Google voice to send all sms from handset, then your sms won't work. If you disable it, then sms work fine just as before.
So no factory reset or uninstall of Google voice is required. Uninstall of Google voice worked bcoz it removes that voice+ setting as well.
Sent from my A0001 using Tapatalk
Click to expand...
Click to collapse
Thanks.. Didn't find that setting but uninstall works perfect.
Sent from my A0001 using XDA Free mobile app

Parvinder25 said:
Well I got to know the real reason behind it. It is Google voice but you don't need to uninstall it.
When you install Google install, there's an extra setting of voice+ in connection settings. (click more in connection settings to get it). If you enable voice+ which then says it'll use Google voice to send all sms from handset, then your sms won't work. If you disable it, then sms work fine just as before.
So no factory reset or uninstall of Google voice is required. Uninstall of Google voice worked bcoz it removes that voice+ setting as well.
Sent from my A0001 using Tapatalk
Click to expand...
Click to collapse
Parvinder25: Could you perhaps elaborate on exactly where these "connection settings" are located? I could not find them anywhere within the Google Voice app. I'd like to keep using GV for its visual voicemail feature, however it seems to completely disable my ability to send MMS messages (although they do send after GV is uninstalled). I've located a toggle to receive text messages either within google or through the messaging app, however the messaging app was already selected. That would be the only toggle I could locate within GV that remotely relates to messaging. Thanks in advance.

Hello Parvinder,
It was glad that you have resolved this issue, i am also facing similar issue with my One Plus One mobile - MESSAGING. I am using AT&T network. I couldn't fine Google Voice+ in the apps or settings. I can just see Google Voice but, i am not able to find which setting needs to be disabled or Uninstalled? Could you please provide exact navigation for the same would be great help for me and other users on this blog.
Appreciate your help.
Thanks,
Venki