Issues with Contact app - Captivate General

I have been doing a lot of digging around, but I cannot seem to find anyone with the same problem I am having.
I got my Samsung Captivate a few days back and against my better judgement let the AT&T guy move all my info over from my old iPhone 3g. Everything worked until I tried to open the Contact app which fails and has to be force closed everytime. I have a feeling it does not like th way something is formatted or is corrupt.
Here is the error it gives:
"The process android.process.acore has stopped unexpectedly. Please try again...."
I also have a log if anyone is interested. Save re-flashing and wiping the phone is there an easier way to just wipe the contacts db, or is it possible to delete the contacts program (and is it safe to do this) and sideload it back in?
Thanks in advance for any advice or help.

I actually have the same thing. AT&T guy switched ym contacts and now it doesnt work. Havent found a solution either

th3me4tshield said:
I have been doing a lot of digging around, but I cannot seem to find anyone with the same problem I am having.
I got my Samsung Captivate a few days back and against my better judgement let the AT&T guy move all my info over from my old iPhone 3g. Everything worked until I tried to open the Contact app which fails and has to be force closed everytime. I have a feeling it does not like th way something is formatted or is corrupt.
Here is the error it gives:
"The process android.process.acore has stopped unexpectedly. Please try again...."
I also have a log if anyone is interested. Save re-flashing and wiping the phone is there an easier way to just wipe the contacts db, or is it possible to delete the contacts program (and is it safe to do this) and sideload it back in?
Thanks in advance for any advice or help.
Click to expand...
Click to collapse
That's because the cellbrite machine that we use to transfer contacts is not yet setup to work on the captivate. You will have to do a master data reset, then transfer via sim card, or over gmail. This should be fixed by the end of August.

Yeah, I would never let the AT&T guys transfer anything. Anyway - how did they do it? Via cable?
How were your contacts backed up previously? What was the iPhone syncing too? The easiest thing is to reset the phone, then sync it with whatever the iPhone was syncing with. Since Android is meant to sync with gmail, import your contacts into gmail, and sync. Or sync with Exchange.
There are many options, but please reply with some more info.

deleted: duplicate post

link12245 said:
That's because the cellbrite machine that we use to transfer contacts is not yet setup to work on the captivate. You will have to do a master data reset, then transfer via sim card, or over gmail. This should be fixed by the end of August.
Click to expand...
Click to collapse
Thanks that kinda explains why he was having so much trouble. I wish he had known that at the time.
alphadog00 said:
Yeah, I would never let the AT&T guys transfer anything. Anyway - how did they do it? Via cable?
How were your contacts backed up previously? What was the iPhone syncing too? The easiest thing is to reset the phone, then sync it with whatever the iPhone was syncing with. Since Android is meant to sync with gmail, import your contacts into gmail, and sync. Or sync with Exchange.
There are many options, but please reply with some more info.
Click to expand...
Click to collapse
I am just going to do the master reset and move from there. I'll post here once I get it fixed or if I am having any problems. The iphone was synced so I will just pull from that and convert everything over manually.
Thank you everyone with the quick responses.

I wouldn't let them do anything either. When I picked up my phone on launch day I was the reps first captivate sale. I had to show him how to open the battery cover. Don't you think they would have some sort oftutorial before they launch new devices
Sent from my SAMSUNG-SGH-I897 using XDA App

Smallsmx3 said:
I wouldn't let them do anything either. When I picked up my phone on launch day I was the reps first captivate sale. I had to show him how to open the battery cover. Don't you think they would have some sort oftutorial before they launch new devices
Sent from my SAMSUNG-SGH-I897 using XDA App
Click to expand...
Click to collapse
Well, we had the phone over a week before it launched, and the rep should've had a training on the device too, but you can't control everyone from a corporate standpoint. Just as with any industry, you find some people who don't know what they're doing.

Smallsmx3 said:
I wouldn't let them do anything either. When I picked up my phone on launch day I was the reps first captivate sale. I had to show him how to open the battery cover. Don't you think they would have some sort oftutorial before they launch new devices
Sent from my SAMSUNG-SGH-I897 using XDA App
Click to expand...
Click to collapse
haha same thing with me. He was trying to pry off the back and I was afraid he would break it. Had to show him the sliding mechanism.

BplusB said:
haha same thing with me. He was trying to pry off the back and I was afraid he would break it. Had to show him the sliding mechanism.
Click to expand...
Click to collapse
LOL I had to show my Rep how to open the battery cover too. Then she was like have you use this phone before. I didn't know what to say after that.
Sent from my SAMSUNG-SGH-I897

Same here, "No, slide the bottom part!"

Related

Facebook sync

Has any one got this to work? Mine just says it down and try later?
Yeah mine just worked. I downloaded the Facebook app from the market though. I didn't know the phone came with one.
chvybeatsford said:
Has any one got this to work? Mine just says it down and try later?
Click to expand...
Click to collapse
The Facebook Sync that came with the device isn't working for me either. "Sync is currently experiencing problems. It will be back shortly."
Not working for me either. No bueno!
It's not working for me either... I get the same message as some other posters, "Sync is currently experiencing problems. It will be back shortly." I have tried re-installing the facebook app, and removing the facebook account in Settings>Accounts and sync. No luck yet. Does anyone have any suggestions?
I haven't gotten mine to work either. I have the same errors as everyone else is reporting.
I don't see any other way of doing it via downloading a market app either.
I really don't care if it is integrated via samsung or an app, I just want to check it out.
Any suggestions?
Someone should try to contact AT&T or Samsung about this.
Having the same problem here. What did you do to accomplish the same with the Facebook app?
I don't know what happened but mine finally started working. I did root the device but I don't know if that had anything to do with it.
So facebook is now showing contacts on my phone, as far as actually properly 'syncing' I don't know yet.
However, they must have just fixed what was wrong with the connection.
More later
Bloo is an app that'll give you notifications similar to the BB FB app when someone sends a message or makes a comment or even pokes you. Although I have had issues when I try to go to the photo that someone just commented about, bloo can't get there. But it does notify me. I just have to use the FB app if I want to reply back.
Mine worked fine yesterday.
Sent from my SAMSUNG-SGH-I897 using XDA App
My fb sync is definitely not working either. I've probably tried it at least 15 times since sunday. A few hard resets, reseating battery and sim. Tried setting up fb sync as the very first thing after a hard reset so no other settings or accounts conflicted... Nothing. I would very much like this to work. Whats strange is that in the contacts application the activities tab pulls my news feed, but within my contacts and groups there are 0 contacts that show and I get the sync error saying it will be back shortly in the accounts settings.
any update on this? i really want my facebook contacts to sync.
Still no go for me either :/
Sent from my SAMSUNG-SGH-I897 using Tapatalk
has it worked for anyone yet?
got my captivate today and it doesnt work for me either
matthewvl said:
My fb sync is definitely not working either. I've probably tried it at least 15 times since sunday. A few hard resets, reseating battery and sim. Tried setting up fb sync as the very first thing after a hard reset so no other settings or accounts conflicted... Nothing. I would very much like this to work. Whats strange is that in the contacts application the activities tab pulls my news feed, but within my contacts and groups there are 0 contacts that show and I get the sync error saying it will be back shortly in the accounts settings.
Click to expand...
Click to collapse
Yep, same here. It pulls in my activities, but not my contacts with the very same error. I've read on some other forums that it's a FB error and resolves itself when it feels like it. But it does seem weird that it would get updates and not contacts unless it's pulling that from somewhere else. I'm wondering if it has to do with the security settings I have set up on FB?
Well I finally got it to work. Contacts sync 2 days ago but did have to lynk a few manually. Then it would just have a error if it tried to auto sync. Rooted my phone yesterday day and removed att apps and now it will sync every hour no problems. Duno if either helped but worth a shot.
Sent from my SAMSUNG-SGH-I897 using XDA App
Mines not working. What's going on? Anyone

Google services

Guys,
Anyone else having this issue, ever few days I get this error
The Application Google Services Framework (process com.google.precess.gapps) has stopped unexpectedly. Please try again
And I have to clear data on Google services app
uefcommad said:
Guys,
Anyone else having this issue, ever few days I get this error
The Application Google Services Framework (process com.google.precess.gapps) has stopped unexpectedly. Please try again
And I have to clear data on Google services app
Click to expand...
Click to collapse
I just went through this on my Thunderbolt.
It's usually an issue with corrupted contact or calendar.
To fix it you have to turn off syncing automatic. Then manually try syncing one by one all the Google services. When you get to the one that causes the force close, turn syncing off. Go to settings... applications... clear data and cache for the offending app, then clear data and cache for Google services framework... force stop them if they're running. Reboot your phone. Try syncing again.
That worked for me.
Sent from my SCH-I510 using Tapatalk
distortedloop said:
I just went through this on my Thunderbolt.
It's usually an issue with corrupted contact or calendar.
To fix it you have to turn off syncing automatic. Then manually try syncing one by one all the Google services. When you get to the one that causes the force close, turn syncing off. Go to settings... applications... clear data and cache for the offending app, then clear data and cache for Google services framework... force stop them if they're running. Reboot your phone. Try syncing again.
That worked for me.
Sent from my SCH-I510 using Tapatalk
Click to expand...
Click to collapse
i understand that, that is what i had to do i was wondering if anyone figured out why this is going on. it happens to me every 2 days now.
uefcommad said:
i understand that, that is what i had to do i was wondering if anyone figured out why this is going on. it happens to me every 2 days now.
Click to expand...
Click to collapse
That's not reassuring - I had this problem earlier this week. It's the reason I was jumping back and forth between ROMs and bricking my phone in the process. Hahaha. No matter what I did the crashes would persist.
Anyways, my resolution was to do a factory reset since /data was the only partition that never got wiped when switching ROMs. I haven't had any issues since. I restored all my apps with data with TiBu. I left all the system settings alone and input my settings manually.
But, when I did notice these issues start occurring it was only after I got a random soft reboot. My phone was just sitting on the counter when I heard the bootup sound.
distortedloop said:
It's usually an issue with corrupted contact or calendar.
Click to expand...
Click to collapse
Funny you mention this, because I noticed one of my contacts disappeared when I switched to this phone. Turns out two of my contacts somehow automagically merged together. It was still like that after I wiped /data, but I fixed it manually.
To the OP, it's something worth looking into. If it matters, the two contacts were my dad and bro. It's the same last name and the first names start with the same letter, but in no way are they similar.
uefcommad said:
i understand that, that is what i had to do i was wondering if anyone figured out why this is going on. it happens to me every 2 days now.
Click to expand...
Click to collapse
Something is corrupting your calendar or contacts.
Do you know which is the culprit?
It's tedious, but if you do, go through each contact or calendar entry that syncs and find the offending one.
You didn't make it initially clear that you'd also turned off syncing and cleared the data in something beyond google services. If you skipped that, all you're doing is trying to repush the bad data on your phone back to the server, which pukes at the attempt and crashes your phone's services.
binglejellsx2 said:
Funny you mention this, because I noticed one of my contacts disappeared when I switched to this phone. Turns out two of my contacts somehow automagically merged together. It was still like that after I wiped /data, but I fixed it manually.
To the OP, it's something worth looking into. If it matters, the two contacts were my dad and bro. It's the same last name and the first names start with the same letter, but in no way are they similar.
Click to expand...
Click to collapse
If you're coming from an HTC sense phone, I think the problem might be related to how it tries to link contacts. Every time I put a new install or rom on my Thunderbolt, the first thing the HTC sense stuff wants to do is link all my google contacts to the phone contacts. What's odd about that is the contacts on the phone come from Google in the first place, so what's the linking needed for?
Another thing I forgot to mention, the phone would crash doing basically anything with calls/SMS, and none of my services were synching properly. Only when I received a call or SMS would my GVoice SMS and GMail update.
distortedloop said:
If you're coming from an HTC sense phone, I think the problem might be related to how it tries to link contacts. Every time I put a new install or rom on my Thunderbolt, the first thing the HTC sense stuff wants to do is link all my google contacts to the phone contacts. What's odd about that is the contacts on the phone come from Google in the first place, so what's the linking needed for?
Click to expand...
Click to collapse
I agree, it is an odd scenario. Even more odd, I was coming from pure Android with my Moto Droid on CM7. I never had a phone with an overlay nor did I link multiple Google contacts together, and I hadn't encountered this problem before when switching between ROMs on that or my NOOKcolor. This is actually the first Android device I've had where the contacts could be saved on the phone, but I still prefer to sync everything to the cloud.
I'm just glad my phone is running smooth again and hope the same for the OP.

somehow lost gmail and market access bamf gingerV6

so did a battery pull trying to fix an sms problem and when i booted back up i started getting some FC and now lost most (not all) of my contacts and no longer can get into gmail and the market? the apps are there but when i click them they just look like they are opening and then i get put back to the home screen?? one of the pop ups i keep getting is the location consent? i have tried restarting a few times with no luck... also when i go to option and then to accounts and then add account, i no longer have gmail on there?
Recovery,
Wash,
Rinse,
Repeat.
Dnakaman said:
Recovery,
Wash,
Rinse,
Repeat.
Click to expand...
Click to collapse
just did that and all is back to normal... was hoping there was a way around wiping all and tsarting over though... hopefully it wont happen again! not sure what caused it...
Unfortunately, the best way to take care of these odd happenings is usually get back to a known good configuration, then try again to pinpoint the source of the error.
Glad to hear your back up and running though.
I believe I know the cause to this. Go SMS seems to beat the ever living hell out of Gingerbread when you uninstall it. I had this same exact issue and the cure was either do not remove Go SMS for any reason, or never install it.
adrynalyne said:
I believe I know the cause to this. Go SMS seems to beat the ever living hell out of Gingerbread when you uninstall it. I had this same exact issue and the cure was either do not remove Go SMS for any reason, or never install it.
Click to expand...
Click to collapse
Go SMS can also be a pain to upgrade and goes nuts with memory issues that aren't really there. I use it and love it but it's tempermental for sure.
GO apps (at least some) collect info and send it back to the developers without telling you.
jcase said:
GO apps (at least some) collect info and send it back to the developers without telling you.
Click to expand...
Click to collapse
Yippie. Go means stop.

Gmail not updating, just manually

Why is the last couple days my Gmail will not check for mew mail? Stock rooted with update done yesterday. I have to open Gmail and refresh and get all my mail I've been missing all day. Doesn't makes sense since it was working before the last couple days. I have 3 accounts setup to sync and none are working.
Sent from my SAMSUNG-SGH-I997 using XDA Premium App
I'm also having issues with emails pushing to my Infuse. They show up on Sparrow on my Mac, but I have to manually check from my phone. I noticed this a couple days ago and again today.
My stock infuse is has also switched to only rerrshing gmail when I manually do it.
Have task killer, juice defender, sjd watchdog installed but I don't think that is the issue
sent from my fancy pants Samsung Infuse
Sorry for the off topic post guys.
reverendmilo said:
Have task killer
Click to expand...
Click to collapse
You do know you dont need that anymore? It does more harm than good. Not bad harm though.
bigtoysrock said:
Sorry for the off topic post guys.
You do know you dont need that anymore? It does more harm than good. Not bad harm though.
Click to expand...
Click to collapse
I also have task killer, BUT, I do not have it running. Only have it in case I need to manually kill something.
One account had 1 email this morning, another I checked manually and one showed up. Not sure what to make of this.
Sent from my SAMSUNG-SGH-I997 using XDA Premium App
Weird, my gmail is no longer updating automatically either. But it is working on my tablet.
EDIT: Well, I checked my account settings under Settings > Accounts and Sync and somehow my gmail, calendar and contacts magically got unchecked.
I had not heard that it does more bad than good, can you point me to a discussion thread on it?
I had someone else say the same thing about juice defender but did not get a explanation why either.
sent from my fancy pants Samsung Infuse
Seems to be back to normal for me. Anyone else see it working correctly now?
Sent from my SAMSUNG-SGH-I997 using XDA Premium App
Twice mine has reset its settings to not autosync
sent from my fancy pants Samsung Infuse
I've noticed that mine has stopped auto sync'ing as well around the same time everyone else despite still being set to do so and settings still in place verified. Stock non rooted here.
carhigh said:
Seems to be back to normal for me. Anyone else see it working correctly now?
Sent from my SAMSUNG-SGH-I997 using XDA Premium App
Click to expand...
Click to collapse
I had this issue on my Inspire. I went to GTalk and apparently, I was signed out. I signed back in (as I believe this is how it communicates with google servers and syncs) and mine has been syncing correctly since.
Simba501 said:
I had this issue on my Inspire. I went to GTalk and apparently, I was signed out. I signed back in (as I believe this is how it communicates with google servers and syncs) and mine has been syncing correctly since.
Click to expand...
Click to collapse
What the heck is gtalk? And whats it got to do with gmail refreshing on the phone. Ive never heard of gtalk !!! I googled it and came up a bunch of different things
All day today, no email. Manual refresh and a bunch of emails show up. This is annoying! I thought alot of my issues with the dell streak were solved by moving on but i guess i only moved onto different issues..... so annoyed
carhigh said:
What the heck is gtalk? And whats it got to do with gmail refreshing on the phone. Ive never heard of gtalk !!! I googled it and came up a bunch of different things
All day today, no email. Manual refresh and a bunch of emails show up. This is annoying! I thought alot of my issues with the dell streak were solved by moving on but i guess i only moved onto different issues..... so annoyed
Click to expand...
Click to collapse
Google Talk. Google's chat service. It shows in your app drawer as "Talk". If you've ever noticed, when you access gmail on a computer, you're automatically signed into Google Talk. I was told a while ago in the past (when I owned a captivate) that Talk is what the phone may use to communicate with Google servers (makes sense), but not completely sure. By no means is gmail buggy or have issues because 99% of the time it syncs perfectly and without problems. My time period where it didn't sync was the first time it ever happened since I've had my Inspire (since February). My gmail has since returned to normal.
Do you have a task killer that's possibly interfering?
Are notifications enabled? (in gmail settings - "notify in status bar when mail arrives")
Sent from the most interesting device in the world.
Still having issues with my Gmail syncing. I had no issues for the first few weeks I had phone, but now it is rare that push actually works. I have verified all settings are correct. I had issues on my iphone with email syncing also, so I changed to fetch emails every 15 mins on that to make it useful still. I don't see an option for that on the gmail app though.
Sent from my Samsung Infuse using tapatalk
scottyb0721 said:
Still having issues with my Gmail syncing. I had no issues for the first few weeks I had phone, but now it is rare that push actually works. I have verified all settings are correct. I had issues on my iphone with email syncing also, so I changed to fetch emails every 15 mins on that to make it useful still. I don't see an option for that on the gmail app though.
Sent from my Samsung Infuse using tapatalk
Click to expand...
Click to collapse
That's really weird. The Gmail app has always worked for me, and very well at that (and on different devices). My GF's gmail app works just as well and she uses the Infuse. The only thing I can think of at this point is to go to the gmail application info page (via manage applications) and "clear data. Verify all of the settings again, reboot, and see what happens.
Simba501 said:
Do you have a task killer that's possibly interfering?
Are notifications enabled? (in gmail settings - "notify in status bar when mail arrives")
Click to expand...
Click to collapse
I do have advanced task killer but its not enabled at all. My gmail settings and notifacations are all set correctly.
Gtalk was logged in on my main account. I dont think that has anything to do with this problem though. I have 3 accounts setup and it worked fine for a little bit there before noticing the problem. If it was linked, i would have 3 loggins!
The gmail app has always worked fine for me also, UNTIL getting this phone! Sux
Simba501 said:
The only thing I can think of at this point is to remove the account completely (via accounts and sync), go to the gmail application info page (via manage applications) and "clear data", then set everything back up. And verify all of the settings again.
Click to expand...
Click to collapse
Oh yeah, you do know you can not remove the main gmail account?
carhigh said:
Oh yeah, you do know you can not remove the main gmail account?
Click to expand...
Click to collapse
Must have slipped my mind. Excuse me.
(previous post edited)
I was reading the help part in the gmail app and there is a long list. I guess clearing data is next for me. I just turned everything off and turned it back on. Ive rebooted today too.
Problems with sync, http://www.google.com/support/mobile/bin/answer.py?hl=en&answer=113869&topic=21233
EDIT: Question answered.
carhigh said:
I was reading the help part in the gmail app and there is a long list. I guess clearing data is next for me. I just turned everything off and turned it back on. Ive rebooted today too.
Problems with sync, http://www.google.com/support/mobile/bin/answer.py?hl=en&answer=113869&topic=21233
Click to expand...
Click to collapse
Well, good luck. Let me know what ends up working. Something will.

Lost phone. Plan B may not work

Hey
So a friend of mine lost his phone. He texted me asking for help on retrieving it.
I obviously thought of Plan B. But the problem is that he signed into the same Gmail account on two phones so plan b may not go to the right phone.
Will resetting the new phone allow plan b to go to the lost pphone?
Any ideas?
Plan B will probably work of you just remove the Google account from the second phone, rather than resetting it.
Sent from my GT-I9100 using xda app-developers app
When you click install...
https://play.google.com/store/apps/details?id=com.lookout.labs.planb&hl=en
It gives you the option of which phone to install it to. The phone list is in chronological order. Send it to both if you have to. You will get 2 locations in your Gmail as long as your friends Gmail is still logged in. Obviously you'll know which one is the right one.
Thanks. I installed it remotely.
However Plan B still hasn't sent me a location.
Any ideas on imei tracking?
QuantumFoam said:
Thanks. I installed it remotely.
However Plan B still hasn't sent me a location.
Any ideas on imei tracking?
Click to expand...
Click to collapse
When I log in, it still gives me the option to install to all my previous phones. They are all listed and I know I logged out.
Maybe whoever found the found already wiped it. Since that Gmail is no longer associated with that phone, the install won't go through. It just gets lost in cyber space.
Once the lost phone is reset / wiped. Chances of locating it slim down. I hope someone turns it in for your friend. Good luck.

Categories

Resources