In the last week or so, my VOX has become very unstable when I use applications that access the internet. I thought it was just some new apps that I installed making it unstable, but I removed all the recent apps and it still shuts down between 1 minute and 5 minutes of using the internet.
Apps that use the internet vary from pocket IE to Viigo to PodcastReady. I have not yet seen it crash when I use apps like Live Search, but I suspect that it would if I used it enough. I know there's trouble when pocket IE causes a shut-down -- it's an out-of-the-box app that isn't really prone to crashes like other 3rd party tools might be (Viigo and PodcastReady are beta, after all).
But I've never had my phone just shut down before -- not even with beta software.
One thing that I will say that I've recently been fiddling with my proxy settings and "work" "internet" "pass-through" types of connections in "Settings > Connections" in an effort to get my phone to access the web while connected via USB to my work laptop.
But I believe I've gone in and reset all the changes I've made. Plus, should those types of changes cause a crash??
I'm using the latest ROM from HTC (the 2008 update). I'm seriously considering upgrading to a 6.1 ROM to help resolve, but if it's hardware-related, then taking the time to upgrade (and re-install everything I've done) will be a waste of time.
Any info/insights into what's going on??
Thanks!
Jon
Phone Just Quit
I had a similar problem with my S710; tried all the ROMs, added, deleted software, tried all kinds of things, removed some programs, etc. Even went back to the HTC ROM. The only thing that solved my problem was to replace my battery. After putting in a new one, I've not had a single lockup in weeks. Before I was having them daily.
OK, that is weird. How could it be battery related? Was it the OEM battery?
I have to say, my battery level seems kind of erratic lately. It goes from 32% to "shut down" almost instantly...
Sprint Touch PRO2
Stock ROM
I use the exchange server. my email is not being pushed in real time. on the TP1 i had no issues with this and the mail would come in "as items arrive" which is how i prefer it.
if i do a manual sync it will connect and download any email..
if i set it to a predetermined number to sync in the drop down list it DOES those intervals with no issues..
data switch is ON and data works. i am just not getting the "as items arrive". adjusting the peak times does nothing...
are there any reg entries i need to look at?anything i can check? ive deleted and re-installed the exchange server but when set to "as items arrive" it will not fetch. it WILL fetch if i have the phone connected to ASync on the computer (either via BT or USB).
would appreciate any response from others who use an Exchange... could it be an issue on the company Exchange server side? i dont see how as i was getting the email just fine using "as items arrive" on the TP1. i no longer have the TP1 so cant check anything there...
I used to have an HTC Sprint Mogul, now have TP2. When I first got the Mogul 2 yrs ago, I could connect to my company's exchange server from the phone but direct push didn't work. Same issues as you described. I double checked all my settings.
I got a free mail2web account and deleted my comany's server to set it up (can only have one exchange server which is dumb). From the mail2web server, direct push worked perfectly every time.
To me that said there was a config problem with the server. I brought this to the attention of my company mail server admin. who was not impressed. He said his winmo phone gets push mail from the co server no problem so that was that.
A few months later, direct push started working. I didn't change any setting on my phone.
You could try mail2web free trial and see if that works.
http://mail2web.com/mobile-email/
I have the same server set up with my Sprint TP2 an so far DP works fine. Stock ROM.
You wouldn't happen to be using the Gmail push, would you? Many people have been having problems with Google's rollout of the new feature. My push email works sporadically, and attachments won't download if the file name is too long/complicated.
thank you for your response! i will contact them and see if i can get some more info.. this is a blackberry company FIRST! well it seems that it may lie on the company end... thx again and if i get some response back ill respond here...
ok i have been thru 3 sprint touch PROs now and this new one still can not hold onto the Async connection wirelessly.
a few times after a soft reset it will connect wirelessly but after some time it will just close the connection. im always in a good signal area and i have not installed any programs to alter the outlook ordata in any way. in fact the only programs i have are resco photo view, pocket mechanic, and resco registry editor.
can any sprint users comment on if they are able to KEEP their exchange running WIRELESSLY on their phone and have it set to "as items arrive" with no issues? i can set it to those preset fetch times in the drop down box but i dont want to do that and thats not PUSH email as im used to with the PRO1.
any help/opinions appreciated....
are there any reg entries i can look in to see what may be the issue?
Hi, I'm trying to sort out a similiar issue using FlexMail.
Flexmail is the best software I could find to receive mails instantly. It works great with Gmail and Exchange servers. Right now, I have 2 accounts configured (Gmail and Exchange).
In my TYTN II (which I don't have anymore) flexmail worked great. Mail got pushed 5-20 seconds after being send.
Now that I have Touch Pro 2, everything seems to work fine but somehow, when the device is sleep, the connection will eventually drop and I won't receive any mails until I wake up the device.
When I wake up my device, GPRS connection is still there. I don't know if it's related but I also configured my device to download weather every 1 hour and that doesn't happen if the device is asleep: I mean, when I wake up in the morning I can still see the moon in TF3D wheather tab.
I'm using latest official HTC ROM and everything seems to be fine in the registry settings.
I'll probably try a different ROM, but I'm pretty sure this can be solved digging a little more in the registry.
Another big difference is windows mobile version. TYTN II uses 6.1 while TP2 uses 6.5. I could try installing the official 6.1 rom and see what happens.
Marctronixx are you still having issues with Push Mail?
hey there, yes its still hit or miss with exchange on the TP2 (sprint). i also have a htc hero with exchange and it gets the email pushed instantly as it should with no issues... even while sleeping... others state they dont have this issue with exchange on their PRO2 on sprint but i am having it.. sometimes the connection will stay up even after the phone is sleep (Screen off) then it will eventually just disconnect.. no rhyme or reason as to why... didnt mean to vent! LOL but yeah issue is still there...
I can confirm Flexmail works ok with HTC Official ROM (WinMo 6.1). This is the ROM I'm using right now: RUU_Rhodium_hTC_Asia_HK_WWE_1.19.721.3_Radio_Rhodium_3.44.25.27_Signed_Ship
It doesn't have all the eye candy you will find with new TF3D and WinMo 6.5 but your battery should last longer and push mail should work like expected.
I don't know If I will keep this ROM. I'll have to try another windows mobile 6.5 roms to check if the problem persists with every 6.5 rom out there.
Another thing we could try is ping every 5 minutes some address in order to keep the connection alive. I think this problem has something to do with the connection closing because of inactivity, even if your device is configured to stay connected.
What do you guys think?
has nothing to do with the connection being alive or not because the data connection is always up on my device. i also have other things running in the background that uses data. out of a hard reset and only loading up the exchange credentials, it will still disconnect. its hit or miss as sometimes it will be connected.. most often it will not stay connected and it wont always connect out of a soft reset... luckily i have the htc hero so i get my items pushed... just weird... yeah i cold do the 5 minute poll but that kills battery faster. once seido gets their extended batt out i may end up doing the 5 minute poll..
My connection is also up all the time on my device, but Flexmail loses IDLE with server when the device is asleep for some time (this doesn't happen with the ROM I told you).
What other things are you running that uses data?
I could try gmail with exchange and tell you my results with different roms. What ROM are you using?
Can you try the ROM I'm using right now? (RUU_Rhodium_hTC_Asia_HK_WWE_1.19.721.3_Radio_Rhodi um_3.44.25.27_Signed_Ship)
i tried the gmail exchange early on and it was slow and didnt make a difference either... still had unreliable push service... i dont know i have wifi on with the PRO and maybe the WIFI messes with something? im going to try and remember to turn off wifi when im at the job tomorrow and see if it stay connected with wifi off.. maybe i interferes? my PRO is cleaned up nicely. i dont want to install a ROM and redo things...
...ooh the reason im late responding is i could not get on the site.. kept getting a "bad gateweay" error....
marctronixx said:
i tried the gmail exchange early on and it was slow and didnt make a difference either... still had unreliable push service... i dont know i have wifi on with the PRO and maybe the WIFI messes with something? im going to try and remember to turn off wifi when im at the job tomorrow and see if it stay connected with wifi off.. maybe i interferes? my PRO is cleaned up nicely. i dont want to install a ROM and redo things...
Click to expand...
Click to collapse
Can you tell me what ROM are you using?
marctronixx said:
...ooh the reason im late responding is i could not get on the site.. kept getting a "bad gateweay" error....
Click to expand...
Click to collapse
Same happened to me
ooh im using stock ROM from Sprint. i take it by looking at the link you gave me you not in the US? and as for data programs, i have the instant messengers up and running as well as 1 imap email and several pop emails...
ooh and im glad im not the only one who had the bad gateway issue...
Well, one big difference between our devices: mine is GSM and yours is CDMA. Besides that, I still think we might have a similar issue. Why? Because my TILT was working flawlessly with Flexmail and when I bought my TILT 2, using the exact same program, same SIM, same service, etc; it doesn't work like it should. And what is more, the problem for both of us is somehow related with push mail/imap idle which is the same idea (I mean, we need to get mails "as they arrive").
Right now I'm flashing another ROM. This time it's a clean AT&T ROM (without all the usual garbage).
I think I'll try Exchange connection this time with my work server and let you know how it works.
Wish me luck
thank you for updating... yes i do believe we have the same issue.. i know there is a heartbeat sent from the exchange server to the device.. kinda like how wifi devices talk to APs to let them know they are there... and somehow the device loses that. anyway, yes definitely keep me on the loop on how this new rom works out. if i may ask, do you use wifi when our home or do you just let your device stay on the cellular connection? do you let the wifi "take over" when you get home automatically or do you not use it at all? im going to turn off wifi today and see if the phone will stay connected to exchange...
Sorry for being late!! I have news
After fighting with my TILT 2 I found the perfect mixture for me.
Please remember that I don't have a CDMA device but a GSM one, don't know if ROMs and radios are different, I guess they are .
First of all, I flashed original AT&T ROM from here: http://mobilitydigest.com/forums/showpost.php?p=15639&postcount=10
Flashing that ROM brought back the original radio that came with my device which is: 4.48.25.20
After that I had to get rid of that ROM because it's full of software I don't want so I flashed this one which is an AT&T clean ROM: http://forum.xda-developers.com/showthread.php?t=585403 (with HTC Sense 2.1 instead of AT&T Manila).
I've been using ActiveSync through Exchange for 4 days and it works flawlessly. I also installed Flexmail and it's working like a charm.
For some reason, Touch Pro 2 radio didn't work too well with my device. I have latest HardSPL.
I did a hard reset after installing my final ROM, it's always recommended to do a hard reset after flashing.
Now to answer your question: I'm always connected through data connection (3G). I don't use wifi unless I get out of my country.
welp glad all worked for you... perhaps i should look into a 3rd party ROM but i just like how mine is working , save the Async issue.....
Same Issue here
I have a unlocked sprint touch Pro2.
I have the caluklins ROM installed.
The activesync works only for the first time when I do a soft reset.
After that even if i try to do a manual syn it does not work.
Any luck so far guys?
ive owned this phone now for a few months and while i think its great it sometimes is just a massive pain in the arse.
i need some advice as technically im pretty good but i have to get my head round the problem 1st.
1- ive just decided that i want to use my home router as internet access on my phone so ive set up the connection, which the phone finds, entered the encription key and i get the little wifi icon on the top of the screen. all good......
but when i connect to a website the data connection (orange) appears as well. is there a setting to use one or the other?
2- adobe flash player. a right pain the backside. many sites including youtube require new updates of the player but when i click on the download and get the status bar it seems to freeze. and when it looks like it finishes (rarely) i get the same message on screen that i need to download the latest version!
3- automatic connection. still not sure if my provider charges me for constant connection. whether it is downloading data constantly or not but it seems strange that the phone, although there is nothing running in task manager will connect itself. ive woken up in the morning to find its been connected for 10 hours! is it updating? if it needs to connect why cant it disconnect itself?
4- the irritating freeze. mostly if its been on all night doing nothing. then i unlock it (without passcode as this seems to make it worse) it freezes. then needs a hard reset to function again
apologies for the rant and long 1st post but i really dont want this nice phone ending up like the last and being thrown about as it doesnt work as well as it should.
many thanks
Hi Friend, try HTC's website they have several hotfixes for your phone (some reason only available on europe portal but might point you in right direction.
h***://***.htc.com/europe/supportdownloadlist.aspx?p_id=297&act=sd&cat=all
As for using phone as modem I only recommend if BROWSING web only, not downloading, as yes it has DSL speed but it is ILLEGAL on all phone plans and they will cut you off after a limit (normally 10GB) and then they give a call and ask "Whatcha doing?" so only use as back-up browsing only.
Having decided against moving to Win Mobile 7 I got a Sensation a couple of weeks ago (from a HD2) and hence my first Android device.
All is going well apart from the data connection. On Win Mob 6.5 I had 5 business emails which the phone checked every 15-30 minutes. The phone would connect, check the emails and then disconnect. If I wanted to browse then when I opened the browser, it connected and disconnected when I closed it.
On the Sensation I seem only to have the option of data connection on or off. I have set the email to sync every 30 minutes but I have to have the data connection on all the time to let it do this. The battery drain is crippling.
I download Juice Defender Ultimate after reading another thread but after setting it up it only allows data for so many minutes in the hour and when I say that the browser should overide Juice it just says I have no connection.
I love Android but losing 75% of your battery in 6 hours because of business emails is not quite good enough.
So is there a way of getting the data connection to go on and off as required (both on demand and for scheduled automatic email syncs)?
And if not what Juice defender settings do I need to get it to do what I want?
Any help much appreciated.
I'm looking for an answer to this to, for the exact same reason. A "Data Connection Timeout" setting or something similar.
Switch to pushmail, saves you quite some data transfers and is more effective in the end. I have two hotmail addresses plus oen gmail on pushmail and I don't notice any more battery drain with data connection permanently on.
Settings>Mobile Networks>untick "Enable always-on mobile data.
This usually helps the battery drain a lot, especially if you don't have things that are always using data, like pandora and the like. If you have things set to specific intervals, then it should work like your WinMo devices and connect then disconnect as needed.
Admittedly the droid likes to be more automated than WinMo, and you have much less control than 6.5. (Never used Phone7, so I can't comment on that.) But, once you learn the tricks to using it (just like the tricks to 6.5) its just as powerful as WinMo was for the business geared user, as far as I can tell. The battery is something that takes some finessing as well, so keep working with it and keep learning. There are some pretty good guides available that can tell you steps to take, even a few here on XDA for the searching.
Good luck with your new droid device, it will become second nature in time. It took me a month to quit tapping the icons in the task bar. LOL.
Thanks for the replies
I think the fact that the HD2 and the Sensation both use Sense helps and therefore it has been fairly easy to get to grips with Android.
I have already unchecked the 'always on' option but I never seem to get any emails unless I open the email program up...even when its running in the background. Win Mobile 6.5 used to check without the email being open.
I have had another play with JD and seem to have sort of got what I want but sometimes the data connection won't wake up after the unlock screen without a data toggle on and off.
Is there any better email apps from the market?
I have already unchecked the 'always on' option but I never seem to get any emails unless I open the email program up...even when its running in the background. Win Mobile 6.5 used to check without the email being open.
Click to expand...
Click to collapse
Strange because when I do that I get a lot better battery life and my push Gmail arrives in 2-3 minutes instead of isntantly. also Google Talk won't stay connected with this setting. Other than that it seems to work really well for me doing exactly what you want.
Hiya!
I have been tracking my data consumption for my LG Quantum on Telus and I noticed that I was consuming quite a lot of data, despite the fact that I have not used it for anything more than answering an email or two. Looking deeper, I found that my Data consumption was between 100-500KB during most of the day, but for 15 minutes at around midnight (if not then, then at midday), my data consumption soars to over 9000KB (8.8MB) (it doesn't say for what).
It has been doing this since I activated the service.
Can anyone help me resolve this problem?
______________
Information about my Phone
LG Quantum C900B
WP7 Mango 7.10.7712.60
$20 Telus prepaid plan
Apps:
(LG) Panorama Shot
(LG) Play To
(LG) ScanSearch
(José H.Arriaga) Stopwatch
(Daniel Moth) Translator by Moth
(Microsoft) YouTube
Email:
2 Windows Live accounts with:
-Skydrive
-Zune
1 Facebook
Update: Possible Resolution!
I noticed that my phone was programmed to check for updates over the 3G connection. I just disabled it, but I will need to wait 24h before seeing if that was the issue. If you can confirm it, please do.
i have notice this also the exact same thing basically on my samsung focus so it sure makes you wonder??and to add to that i purpurposely made sure i havent used the net or download anything or anything else since new bill and im up to 8.8 or 8.9 usage!!!! hmmmm
Well, it seems it was the 'Update over 3G' that was hogging my Data:
I unchecked the option yesterday and spent today recieving emails, checking the People Hub and even surfing a couple of websites over the network without using half as much data as before.
NOW YOU KNOW!