Hi all,
Fairly simple to explain: Most of my dock's hotkeys don't work.
Back works, as well as screen lock (hit this again does not bring the TF out of sleep, though I don't know if that's normal or not), and the music keys work most of the time. Nothing else does however.
Transformer is a B50 model, the dock is a B60. Running latest firmware. 8.6.5.9 or whatever it is. Stock, unrooted. I've tried hard resets, factory resets, etc. None of that has helped. Any ideas?
Thanks in advance,
Since you are not rooted and still Stock I highly suggest contacting ASUS.
I also have this problem with my b70 stock, I think Asus keyboard services or keyboard background services has closed. Not so sure about it but sometime detach and attach again works
Related
So heres the problem, the the mobile dock battery saving mode is unchecked, so I should be able to wake up my tablet by pressing a key on the keyboard dock. Since the ICS upgrade this hasn't worked for me, on WW .11 and .17.
I have a B40 TF and a B80 dock. The mobile dock version is EP101-0213, and on stock WW.17.
I didnt do an official Asus ota upgrade, instead I flashed a complete WW .11 rooted. I'm just wondering maybe if the dock version needs to be updated.
Everything else works except that the tablet does not wake with a keyboard press.
Does anyone else have the same problem? or a solution?
Bump
So I'm guessing that this is not a common problem from the lack of responses.
Can anyone at least confirm that my mobile dock version number for WW .17 is correct?
Has anyone else followed similar upgrade paths and not had this problem?
Last question. I'm in Canada, before flashing the HC prime rom for the first time, I didn't make note of the original firmware. Is WW the correct firmware for Canada?
Hopefully someone has some more insights into the inner workings of the TF..
Thanks!
I can confirm - I believe that this is a known bug...
Its pretty much hit or miss with that as there are atleast 2 different dock revisions. If you double tap the trackpad with two fingers with or without the batery mode on it should turn the tablet on
Asus Support
So I sent a support request to ASUS for this issue:
[Problem Description]
ICS WW .17, Since the ICS upgrade, I am no longer able to wake the tablet up by pressing keys on the keyboard dock. NOTE: I have unchecked the "MobileDock Battery saving mode" option in the Asus customized Settings menu. When the tablet goes to sleep, the ONLY way to wake it is to press the power button, pressing any key on the keyboard dock will not wake the tablet. This is not as it was designed.
Click to expand...
Click to collapse
and here's the response:
To resolve the issue, we recommend performing a full factory reset. Prior to performing the full factory reset, please back up all personal files because data will be erased during the process. Note that all your applications are tied to your Google account. Please remove the micro SD card if you have one inserted.
To perform a full factory reset please follow the instructions below:
1) Enter Settings menu
2) Select Privacy settings
3) Select Factory data reset
Once the factory reset starts, simply follow in onscreen instructions. When it is complete, the unit will restart.
Click to expand...
Click to collapse
Clearly they think I upgraded from HC to ICS without having done a factory reset (? hah!). I've actually done many ... (damn reboots) .. and am limiting the apps that I install so I don't get more reboots.
Admittedly, I've only done the data wipe with CWM, would doing the wipe through the android settings be any different? it will wipe my SD card.. but before wiping all of my files, does anyone know if this will make a difference for my keyboard working?
Cheers.
I just got my dock and it's wondeful, unfortunately it doesn't wake up with the touchpad or the usb mouse as it does w/ my tf101. I have to press the power button for it. I have latest asus firmware 9.4.3.26-20120416.
I've been looking all over settings controlling this function with no success.
Does anybody have the same issue?
Try settings -> ASUS customized settings -> Mobiledock Powersaving mode, and uncheck that, see if it fixes it.
Already tried that, only works once after rebooting. then just doesn't work anymore. another bug to add to the infamous list of asus android tablets.
jrsalda said:
I just got my dock and it's wondeful, unfortunately it doesn't wake up with the touchpad or the usb mouse as it does w/ my tf101. I have to press the power button for it. I have latest asus firmware 9.4.3.26-20120416.
I've been looking all over settings controlling this function with no success.
Does anybody have the same issue?
Click to expand...
Click to collapse
do you mean you use TF300 dock with TF101?
because your title is tf300, but you mentioned tf101 in thread...
I reported this bug to Asus. It wouldn't hurt if other people reported it also so maybe they fix it quicker.
When opening my tf300 tablet while connected to the keyboard dock on firmware .17
the screen would wake. Now since the OTA to .26 firmware the screen does not wake
when opening he tablet. I have to push the power button to wake the screen.
Customer support suggested a factory reset which did NOT fix the issue. (I knew it
wouldn't).
Don't have the same issue here since disabling sleep on dock under asus settings.
I also have this problem. I also unchecked dock sleep in asus settings. We are missing something here. We will find it.
well im glade i read ALL THE posts. im currently bumping this to get more attention, i agree , my tf101 turns on when opening the screen as well. my tf300 i noticed it day one NOT doing this. i told my wife this is a really good reason to return it. it bugs hard core.
again the issue is opening the tab with dock the unit wont wake automaticly. closing it turns the unit off right. the lazy side of pressing a button is a nag to me.
-jr
Sent from my ASUS Transformer Pad TF300T using Ta
Is this happening to everyone on .26 and upwards? I'm still on .17 and my screen turns on every time I open the lid
psjw12 said:
Is this happening to everyone on .26 and upwards? I'm still on .17 and my screen turns on every time I open the lid
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Mine works correctly as well.
Any idea how much of a battery drain this is though? The description in the ASUS Custom settings for this says it will conserve battery if this feature is disabled. That always worries me.
tanookitravis said:
Mine works correctly as well.
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Click to collapse
What version are you running? .17 or upwards?
I updated from .17 to .30 and my tablet no longer turns on when I open the lid
Hey, i was wondering anyone else was having this issue.
I have the Tf700 with the TF700 dock and everything was working great until recently. All of sudden now some of the top row of keys do not work/dont do anything when i press them. My: wifi switch key,bluetooth key, turn off touchpad key, and the screen brightness keys do not work. All the other keys on the keyboard work. Ive only had this tablet and keyboard for 3 weeks. Ive rooted and unlocked and its been working perfectly fine until this morning i went to turn off my touchpad, since it gets in the way of typing sometimes and it wouldnt turn off when i used to the Touchpad off key. Is there anything that i can do to fix this issue?
Try rebooting your tablet. Happened to me once, too. A reboot fixed it.
ShadowLea said:
Try rebooting your tablet. Happened to me once, too. A reboot fixed it.
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i tried that and it didnt work. I finally figured out what was the problem. I accidently turned off com.asus.keyboard process when i was editting my start up programs and disabling certain ones. So once i reenabled it, it worked fine
Thanks for your help though
A few months ago the keys on my Asus TF300T keyboard base stop working. That is, it does not accept any input via the keys on the keyboard. The trackpad still works though, and I can still charge the keyboard base and charge the tablet from the keyboard. I've tried gently lifting and wiggling each of the keys to see if something was perhaps stuck, but without any luck. I've also tried generally mashing the keyboard to see if I could ever get any response from the tablet, but nothing works.
I have the right sort of screwdriver for opening it up - is there any point in doing so? And what would I be looking for?
More generally, *why* would the key input suddenly working? Is this something I'm likely to be able to fix or not?
I have TB-J716F. I was using the keyboard properly last night. I just noticed at this moment that neither the keys nor the touchpad stopped working. I tried factory reset but it's still not working. The tablet can detect if the tablet is being connected (productivity mode), aside from that, no response.
Can anyone help?
Try Ctrl+Shift+T Lenovo has some weird key combinations that can turn off the Touchpad or keyboard (I guess) on hardware level, so a factory reset won't help. Try to think, what key combinations have you been using, if my suggestion doesn't help.
I already tried ctrl+shift+T as I've accidentally disabled my trackpad before, however that combination still doesn't work right now.
I'm not sure if there's a key combination that would disable the keyboard entirely.
Have you looked for corrosion/gunk on the pogo pins? I dunno if they're only used for power or power/data, but mine were worn when I got the pad. Just a thought I had.