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I have a Verizon htc trophy. On monday I tried to activate bluetooth for the first time in a few weeks or so. I turn the status to on, it searches, doesn't find anything and then kicks back to status off. I've tried this with 4 or 5 different bluetooth devices.
I've scoured the internet and this forum with every search term I could think of with no luck or even mention of a similar problem.
Notes:
I updated to mango beta through the windows phone developer portal when it was made available. I'm pretty sure I was able to use bluetooth at some point with that os, but can't be sure. I updated to the newly available leaked 7720 last night hoping it would fix the bluetooth issue, but it still persists.
No other problems with the phone, and I haven't dropped it or anything. I do however use it to track my runs, and enough sweat has gotten into it to start to change the water damage stickers.
Wich devices did u want to connect?
This phone can´t connect with other phones, just with a few bluetooth-car-kits
and somethig like that!
I've now tried with a laptop, desktop, a cheapy noisehush bluetooth headset, a motorola s9-hd and also a motorola s10... Pretty sure all of which I have been able to connect with before (certain on the s9-hd and noisehush headset).
Any thoughts? This is a pretty limiting problem, especially since my state has banned the use of cellphones while driving.
I'm pretty close to opening the thing up and seeing if one of the Bluetooth antenna wires has popped off its connection maybe.
Anybody want to take a final stab at this question before I tear into my phone?
hi,
I have exact the same issue with my HD2. I have 7720 running. With 7392 it worked fine.
regards Coolity
It's possible there is an HTC driver needed to access the Bluetooth radio on the Trophy that is not on the Beta or RTM but would be on the final Mango roll-out ROM for this phone. All I can suggest is try to load the leaked VZW Trophy Mango ROM (but you can't unlock since it wipes the phone) or wait for VZW to roll out Mango for this phone.
Thanks for the responses. I have installed this version of Mango:
http://forum.xda-developers.com/showthread.php?t=1254384
which I'm pretty sure is as final as it gets. I did notice one thing, however. The firmware version seen here is 2305.13.20198.6 something, mine is 2305.13.20104.605.
Maybe this is the reason? All other revision numbers are the same, including the OS version in that picture.
This just in....
I also don't have regular fm radio. It's stuck loading (on 4 minutes now) with no moving forward.
Anybody else having these problems? Tried FM radio with the HTC shipped earbuds and it is still stuck on loading. The bluetooth is still experiencing the same problems.
I've tried to use the leaked htc verizon rom again but am not able to re-flash using the same steps as before.
I opened up the phone and looked around and it appeared that everything looked ok. no burn/oxidation marks anywhere.
Its 11pm where I live and I connected my HTC Arrive to my laptop check for update and said there currently isn't one.
I updated mine to 7720.68 earlier today. Central California here
sin-cal said:
I updated mine to 7720.68 earlier today. Central California here
Click to expand...
Click to collapse
6:17AM and still no update for me...
BTW I'm still o 7392.
If you can't wait, you can try this: http://www.wpcentral.com/force-mango-update-early-through-zune-software
It took me a few tries to get it working, but it finally worked and I'm now nunning mango in my HTC 7 Pro
how do I update if I already installed the RTM on my sprint Arrive.
I same happens to me yesterday, Zune says no update but there is a way to trick it which is what I've done and I now have full mango on my phone.
You have to click search for updates in Zune but as soon as you've done that disconnect ur pc from the internet, Zune will then for some strange reason say its found the mango update and voila you can update your phone to a legit version of mango
Sent from my 7 Pro T7576 using XDA Windows Phone 7 App
http://www.engadget.com/2011/09/28/psa-force-windows-phone-7-5-mango-to-update-right-now/
the trick absolutely worked on both my arrives.
I'm very happy with Mango, but multitasking isn't QUITE what I'd prefer--but it's not a dealbreaker or anything.
But note to ALL OS makers/carriers/manufacturers: Making a smartphone without visual voicemail is like making a car without blinkers.
Some people might have to wait until the end of October, at the latest. They're still doing the roll out in batches.
Updated my wife's Arrive last night using the force method. Took two tries and we were off and running.
Yeah: once officially (right when it rolled out form the beginning) and once having to force it via disconnect trick today.
I forced the update and it worked flawlessly. Still no Internet Connection Sharing...
I think it's pretty lame that they've got that whole wifi chip excuse thing. For one I believe the Arrive has the correct chip. More importantly how about just giving us USB tethering for now? My phone is my backup for when my ISP goes down- except it isn't because Sprint/MS/HTC are dragging their feet on the tethering deal.
The force method worked for me on the 27th. All going well. Don't wait for the roll out, get on it now
Sent from my 7 Pro T7576 using XDA Windows Phone 7 App
Mine got it without being forced, I had to force my wife's Arrive. Another friend of mine also forced hers, they all work great.
cyclical said:
Mine got it without being forced, I had to force my wife's Arrive. Another friend of mine also forced hers, they all work great.
Click to expand...
Click to collapse
So for you when you connected it and Zune appear it told you an update was available? I'm in NY and so far it still says no new update found
my device has this odd behaviour i have already seen years ago on my htc magic. tje mobile data connection switches between umts and hspa constantly which can be observed by the chqnging H/3G icon. every time it switches the transfer stops which makes the mobile data connection painfully slow at most times... wifi is working perfectly btw.
as far as i understand it this is a bug in the radio firmware. my htc magic stopped showing this behaviour after a firmware update...
anyone else having this issue?
Oh the dreaded "arrow up" "bug" is at large still with 3 it seems.'
I have the HTC Desire (will be getting the HOS) and 3 as carrier too...
That "bug" was even present in my HTC Hero.
Three different phones on 3 all made by HTC can't be an coincident?
Thiesen said:
Three different phones on 3 all made by HTC can't be an coincident?
Click to expand...
Click to collapse
4, including my htc magic however the one s is an awesome phone and i guess this problem will be fixable with a radio firmware update soon... interresting that it seems to happen with 3 mostly...didn't have it with my galaxy s however. seems to be htc+3 ...
i will probably write htc's and 3's tech support. as 3 austria will be introducing the one s soon they will have to deal with this bug soon anyway...
Sent from my HTC One S using XDA
I've actually got the exact same problem on my Desire Z on T-Mobile DE. Not sure what to make of it. And I've played with the One S in a Telekom Shop and it seems to be switching wildly between 3G and H too.
The same Desire Z didn't have this problem with a Vodafone Romania SIM card in Bucharest.
keinengel said:
I've actually got the exact same problem on my Desire Z on T-Mobile DE. Not sure what to make of it. And I've played with the One S in a Telekom Shop and it seems to be switching wildly between 3G and H too.
The same Desire Z didn't have this problem with a Vodafone Romania SIM card in Bucharest.
Click to expand...
Click to collapse
hm ... i guess/hope it's a bug in the radio firmware as the data transfer works fine for the rest of the connection after the initial 2 switches from HSPA to UMTS and vice versa. a google search shows that many people with different devices seem to have this issue...
anyway i wrote two emails, one to my carrier (three-austria) and one to htc. i will post any replys!
I have the same Problem with my new HTC One S.
The connection switches constantly between 3G and H and the connection stops. It loads 1-3 MB and after that it takes !10 or more seconds! before it is loading another 1-3MB...
You can not do things like Youtube or Mobile TV because the loading process takes forever with a 3G and HSPA switching connection!
I tried my new (big) SIM Card (from 3 Austria) with my HTC HD2 before i switched to the micro SIM (from 3 Austria) and the connection speed on my HD2 was 5-10 times faster as with my new HTC One S and this can not be!! (HD2 is running Custom Andriod 2.3.7 with radio 2.15.50.14.)
It has to be a major radio software bug that is unexaptable for such an expensive phone!
The Internet is extremely fast with Wifi on my One S... but on the way i doesnt have a Wifi connection...
I really want to keep the phone and everything else works amazingly good but this bug drives me crazy.
I reported this problem to HTC and 3 (drei) as well via E-Mail.
Should i keep the phone?? Or is it better to send it back to Amazon, because i have only 12 days left to send it back without any reason.
Is HTC going to release a radio firmware update very soon? I have no experience with Android updates and HTC. How long does it usually take to receive updates from HTC?
Thanks in advance!
hi, i understand that you are also on three (drei) in austria, probably even in vienna?!
i also sent mails describing the exact problem to three and htc. however neither one was able to give me any more information than what i already new. inbetween i tried a hardware (factory) reset and another sim (on yesss!), but the problem persited.
after several mails back and fourth the htc guy now wrote me a standard "your unit maybe broke and you can send it in for repair" email. however i am pretty sure that this is no hardware defekt but a bug in the radio firmware in which case exchanging the phone would not serve.
it is hard to say how long it will take htc to deliver an update for the radio firmware that fixes this bug. despite the htc support giving me the standard "exchange the unit" answer i will try to push them to get the ticket to the development department. i think that this should not be too hard to fix if they are aware of the problem.
i was just at a local three store in vienna. they said that they don't know of other people having this issue. i checked the software version of the devices they sell against my unlocked one s. same baseband version however a different (and newer!) build number. sadly this firmware is not available yet so there is no way to check if an update will solve the issue.
I seem to have the same problem on Vodafone Germany
Sent from my HTC One S using XDA
I have this problem with T-Mobile UK, I have had the same problem in the past with the Desire HD however it was eventually resolved with a software update.
With the chipping problem and now this it is really starting to put a downer on owning this phone.
southkill said:
I seem to have the same problem on Vodafone Germany
Sent from my HTC One S using XDA
Click to expand...
Click to collapse
packetlos said:
I have this problem with T-Mobile UK, I have had the same problem in the past with the Desire HD however it was eventually resolved with a software update.
With the chipping problem and now this it is really starting to put a downer on owning this phone.
Click to expand...
Click to collapse
can you please post your build number? i have 1.53.401.2 CL47230 however the device in the three store had somthing like 1.53.771.*
jodue said:
can you please post your build number? i have 1.53.401.2 CL47230 however the device in the three store had somthing like 1.53.771.*
Click to expand...
Click to collapse
Exactly the same version as yours.
I'm having the same issue and I'm on Virgin in the UK.
jodue said:
can you please post your build number? i have 1.53.401.2 CL47230 however the device in the three store had somthing like 1.53.771.*
Click to expand...
Click to collapse
same version same issue...
carrier: Wind Italy
a custom rom with 1.53.771 firmware would help?
hm interresting! so the problem actually occurs with many different carriers... would be good to know if anybody solved the problem by exchanging the device?!!
@Goody81: i am not 100% sure but i'd say after all testing and looking at system-/kernel-logs i am pretty convinced that this is a firmware (software) issue. i cannot say that the slightly newer build on the device was due to carrier modifications or if they actually changed something to fix this issue. the guy how showed my the device was no engineer and had no idea what i tried to explain
if this is a software issue and they already fixed it i hope htc delivers the update soon!
jodue said:
hi, i understand that you are also on three (drei) in austria, probably even in vienna?!
i also sent mails describing the exact problem to three and htc. however neither one was able to give me any more information than what i already new. inbetween i tried a hardware (factory) reset and another sim (on yesss!), but the problem persited.
after several mails back and fourth the htc guy now wrote me a standard "your unit maybe broke and you can send it in for repair" email. however i am pretty sure that this is no hardware defekt but a bug in the radio firmware in which case exchanging the phone would not serve.
it is hard to say how long it will take htc to deliver an update for the radio firmware that fixes this bug. despite the htc support giving me the standard "exchange the unit" answer i will try to push them to get the ticket to the development department. i think that this should not be too hard to fix if they are aware of the problem.
Click to expand...
Click to collapse
No but i live close to vienna.
I tried everything! Restarts, factory reset, delete all stuff on the device, the full program but still the same problem.
Yesterday i received a phone call from 3 Tech support in Germany and i described the problem to him!
He said the problem does not exist with their 3 branded phones.
Then i said, i have a open (not branded) phone from Amazon and i think that is a part of the problem. Later i asked about updates and then he said in most cases it took 9 Month to receive a original update from HTC and thats way to long for me.
So i decided to send my phone back and now i am looking for a phone with the newer radio software on it. It seems the only way for now is to buy it at a 3 (three, drei) Store.
But that's just my own opinion ! You can also wait for a custom rom or radio here at xda and hope this problem will be fixed soon.
But if you want to get sure to receive a working phone with fast internet connection you should buy it direct from a 3 store because they have a customized (and branded) software in order to get it working!
And that software doesnt exist or is not available on a open phone yet.
Anyway, i was not very excited when I heard about that!
Nightfrag07 said:
Later i asked about updates and then he said in most cases it took 9 Month to receive a original update from HTC and thats way to long for me.
Click to expand...
Click to collapse
hehe i think 9 month is a "little" exaggerated ... this is not a major update like a new android version but a small bug-fix update. i would guess that an updated firmware will leak soon and if you are willing to unlock the bootloader you can update instantly. however i have to agree, i am tempted to return the device as well or at least try a demo unit in a store with my sim card to make 100% sure it's no hardware defekt...
this is an unfortunate pain in the a** since i like everything else about this phone and don't want to return it ^^
jodue said:
hehe i think 9 month is a "little" exaggerated ... this is not a major update like a new android version but a small bug-fix update.
this is an unfortunate pain in the a** since i like everything else about this phone and don't want to return it ^^
Click to expand...
Click to collapse
Yeah you are right. It would be a bug-fix or only a radio update but i liked that phone and i want a working (non switching) one asap!
And of course i have to try it in the 3 Shop first with my own SIM card.
Thiesen said:
Three different phones on 3 all made by HTC can't be an coincident?
Click to expand...
Click to collapse
Oh i forgot!!
The 3 Tech support man from Germany also said they having the same problem on Samsung phones with Android 4.0.4. I think they will also have a fix for this soon.
So make sure not to buy such a phone as well at this time!
It's definitive not only a HTC problem...
Nightfrag07 said:
Oh i forgot!!
The 3 Tech support man from Germany also said they having the same problem on Samsung phones with Android 4.0.4. I think they will also have a fix for this soon.
So make sure not to buy such a phone as well at this time!
It's definitive not only a HTC problem...
Click to expand...
Click to collapse
yeah, i told my girlfriend about the issue yesterday and she has experienced it on her (my old) galaxy s with the new cm9 nightlies as well. not as often as on my one s however ...
after reading about this issue on this forum (german) and more general about mobile data connections with umts/hspa (german) i think it the issue is the result of an error in the umts<->hspa switching algorithm. as explained on the 2nd link the device will switch from umts to hspa if the bandwidth increases above a certain threshold (~380k) which will interrupt the connection. so far this is normal behaviour however it should not change constantly between during the transfer of data. i am able to achieve a stable (uninterruped) download if a set the maximal bandwidth below ~300kbit. above this threshold the problem occures.
i am now 99.9% sure this is no hw-issue so i will keep the device and a) hope for either htc or three to make modifications/an update to solve this isssue. b) i will investigate if this threshold/algorithm can be influenced with either build.prop or some other method in which case i will root the device and try do develop a fix. i think everybody that has this issue should inform htc about it as they probably have the best chance to fix it fast.
edit: if someone with a three (drei) branded device reads this: i would very much appreciate it if you could post your /system/build.prop file here! thank you in advance!
Hello everyone,
my wife has an One S and is quite happy with it. she has only one gripe. sometimes the phone just cant connect to any wifi network. she noted it after a few days owning the device without using it much on the road, allmost just using internet at our house via wifi when she got a message that her free quota is used up and she will be slowed down till the end of the billing perios.
Sometimes (apparently when away for some time) the phone cant connect to wifi anymore. it does not show the wifi symbol in the notification bar. when i look in the wifi settings its constantly switching between showning the networkname and the encryption details and showing "connecting" every few seconds. because she has used up all her bandwith for this billing period i wantet to give her access to the bandwith of my contract via the wireless hotspot function fo my GNex. here we have the same problem.
when she restarts her phone it immediantly connects to any wifi network she has access to.
after reading a bit i found out about some bug in the one s but as faar as i understand it that leaves the wifi sleeping when not connected for some time.
i tryed the fix about the static ip which looked like it helped, but after a few days we are at the same problem again.
she is happy with the stock sense and her unrooted phone and does not really want to mess that deep with her phone, but she is also not really willing to reboot her device every so often (she had an issue with her old phone, HTC Desire, that also could be fixed with a reboot but she could not stand it and got the one s as a replacement)
is this a know problem with the phone or something i could get fixed from htc? some settings that we could tweek? would a custom rom help? if so is there one as close as possible to the stock rom that fixes it? so if it helps maybe i could unlock her phone and install an "allmost" stock rom so she does not have to handle a totally new enviroment besides sense.
Have you updatet it to the latest official patch, 2.21.401.10?
I believe there has been updates to the radio so maybe it will fix the problem?
the phone is now three weeks old. dont know about that patch. my wife is not here right now so i cant check the phone. was it an OTA update? cuz i dont remember that there was one. or do i have to download it from the htc site?
wife just came back.
cant find any note of a patch on her phone the version of her software is 1.78.401.2
when i check for software updates i just get a message that no new software is aviable.
i also looked at the htc page there i cant find any firmware for the one s. just the htc sync manager.
That is quite old version. And yes the version I mentioned was OTA update. I got it couple weeks ago.
I think there is two explanations why it isn't available to your wife's phone, at least yet. Either its carrier locked or sim locked or whatever it is called in english. Or its the model with the older S3 processor.
How to tell which processor it has? There propably is better programs to look at it, but for example you can find that out with an app called OS Monitor. Now when you open it, go to misc tab and look at the "Scaling Range". If its 384000-1512000 then its the newer S4 model which should have the update available.
Now if the top clock speed is around 1700000 then its the older S3 version.
just checked, its the s4 version.
phone also has no lock of any kind no carrier and no sim lock. its totally free.
it just has a 1&1 (german internet provider) branding. but according to the seller it just has a different start screen and a couple of 1&1 specific apps (that can be uninstalled).
Ok, then I have no idea why it isnt working.
There is this, but I think its too much of an hassle for a update and requires you to root the phone.
http://forum.xda-developers.com/showthread.php?t=1781033
I think you should take it to a service and tell them about the wifi issue. Maybe they can manually update it to the latest version to fix the wifi.
Paqu1 said:
Have you updatet it to the latest official patch, 2.21.401.10?
I believe there has been updates to the radio so maybe it will fix the problem?
Click to expand...
Click to collapse
Radio doesn't have anything to do with WiFi.
Sent from my HTC One S using xda app-developers app
chem.manish said:
Radio doesn't have anything to do with WiFi.
Sent from my HTC One S using xda app-developers app
Click to expand...
Click to collapse
Right... well anyway the latest patch should have some updates to the wifi.
Hello. I just received a new OTA, dav-703lc233b212_b229. I thought the b212 was the last one. Anybody else?
Received it this morning, haven't installed it yet.
anyone dares/wants to try out? /p8max
Last update f-uped my phone..
Seems to work
The last update broke all Google apps. Nonetheless I gave this one a go this morning. So far so good, android 6 with Dec 2018 update. An update that worked was long overdue!
Not noticed any differences yet, nothing appears to be broken
cool :good::highfive:
but whats better now? its not an android version upgrade,,just UI fixes? How could the phone go up on android os version?
Thanks!
Ditto.
Received, did not install, maybe never will, based on the last negative experience mentioned above/below.
but still interested if anyone installs it
jarhead said:
The last update broke all Google apps. Nonetheless I gave this one a go this morning. So far so good, android 6 with Dec 2018 update. An update that worked was long overdue!
Not noticed any differences yet, nothing appears to be broken
Click to expand...
Click to collapse
Is the update still OK? It is nagging me to install but I don't want to degrade the phone like last time.