I have a Verizon htc trophy. On monday I tried to activate bluetooth for the first time in a few weeks or so. I turn the status to on, it searches, doesn't find anything and then kicks back to status off. I've tried this with 4 or 5 different bluetooth devices.
I've scoured the internet and this forum with every search term I could think of with no luck or even mention of a similar problem.
Notes:
I updated to mango beta through the windows phone developer portal when it was made available. I'm pretty sure I was able to use bluetooth at some point with that os, but can't be sure. I updated to the newly available leaked 7720 last night hoping it would fix the bluetooth issue, but it still persists.
No other problems with the phone, and I haven't dropped it or anything. I do however use it to track my runs, and enough sweat has gotten into it to start to change the water damage stickers.
Wich devices did u want to connect?
This phone can´t connect with other phones, just with a few bluetooth-car-kits
and somethig like that!
I've now tried with a laptop, desktop, a cheapy noisehush bluetooth headset, a motorola s9-hd and also a motorola s10... Pretty sure all of which I have been able to connect with before (certain on the s9-hd and noisehush headset).
Any thoughts? This is a pretty limiting problem, especially since my state has banned the use of cellphones while driving.
I'm pretty close to opening the thing up and seeing if one of the Bluetooth antenna wires has popped off its connection maybe.
Anybody want to take a final stab at this question before I tear into my phone?
hi,
I have exact the same issue with my HD2. I have 7720 running. With 7392 it worked fine.
regards Coolity
It's possible there is an HTC driver needed to access the Bluetooth radio on the Trophy that is not on the Beta or RTM but would be on the final Mango roll-out ROM for this phone. All I can suggest is try to load the leaked VZW Trophy Mango ROM (but you can't unlock since it wipes the phone) or wait for VZW to roll out Mango for this phone.
Thanks for the responses. I have installed this version of Mango:
http://forum.xda-developers.com/showthread.php?t=1254384
which I'm pretty sure is as final as it gets. I did notice one thing, however. The firmware version seen here is 2305.13.20198.6 something, mine is 2305.13.20104.605.
Maybe this is the reason? All other revision numbers are the same, including the OS version in that picture.
This just in....
I also don't have regular fm radio. It's stuck loading (on 4 minutes now) with no moving forward.
Anybody else having these problems? Tried FM radio with the HTC shipped earbuds and it is still stuck on loading. The bluetooth is still experiencing the same problems.
I've tried to use the leaked htc verizon rom again but am not able to re-flash using the same steps as before.
I opened up the phone and looked around and it appeared that everything looked ok. no burn/oxidation marks anywhere.
Related
I don't know why. My device was with the same configuration everytime and suddenly, the FM Radio stopped working.
It doesn't scan stations and it's impossible to search, while yesterday it did perfectly.
I also noticed that bluetooth actively refuses to start. When I try to enable it, the system appears to consume a lot of CPU and the wait animation remains there for some seconds. Then it disappears and the bluetooth indicator doesn't change. So it's always off.
I have switched from radio 1.58.25.14 to 1.58.23.21 and changed the OS ROM from bepe 0.58 to Black Widow and I have bepe's again.
I'm very upset because one of the features I use more is the FM radio. I can't imagine that my device is broken, and that the radio unit has a hardware failure
I bought it in the UK and I'm from Spain. In case of having to repair it, I will have to move the earth! So I hope that somebody has a solution for this disgusting situation...
:S
PB of BT tooo
SuperJMN said:
I don't know why. My device was with the same configuration everytime and suddenly, the FM Radio stopped working.
It doesn't scan stations and it's impossible to search, while yesterday it did perfectly.
I also noticed that bluetooth actively refuses to start. When I try to enable it, the system appears to consume a lot of CPU and the wait animation remains there for some seconds. Then it disappears and the bluetooth indicator doesn't change. So it's always off.
I have switched from radio 1.58.25.14 to 1.58.23.21 and changed the OS ROM from bepe 0.58 to Black Widow and I have bepe's again.
I'm very upset because one of the features I use more is the FM radio. I can't imagine that my device is broken, and that the radio unit has a hardware failure
I bought it in the UK and I'm from Spain. In case of having to repair it, I will have to move the earth! So I hope that somebody has a solution for this disgusting situation...
:S
Click to expand...
Click to collapse
Hi
Im in the same situation. Ive try many different flash with rom and radio but no positiv result. I dont have tested origin flash with spl and rom vodafone. Im so afraid of sending back the phone to htc. I cant wait
good luck ! (I dont use the radio so i dont know if it works...)
nooms 061 bepe
The longer I watch this situation the longer it seems to me, that flashing Radio 1.58.25.14 destroys your Bluetooth and FM-Radio unit. I don't know how, I suppose has something to do with routing too much power or god knows how, but more and more people which once flashed Radio 1.58.25.14 complain of broken Bluetooth and FM-Radio units...
Same here and Original ROM
I am using the original ROM and my BT is broken. I've hard reset and still the same.
Ohhhhhhh HTC.
The each new device, on step back in quality.
Has anybody figured out when the MEIZU M8 will launch?
-Feaps
I have an HTC Touch Cruise. Bluetooth and FM Radio was working, and at some point it stopped.
The device has the original ROM -- no hacks.
I used this successfully: http://esl.sun.ac.za/keyboard/
This required the installation of the .NET 2.0 framework.
Sometime after both the Bluetooth and Radio stopped working. I doubt it has to do specifically with the custom keyboard driver. The problem does not seem to be isolated to any ROM (e.g., 1.58.25.14) , although perhaps the ROM can aggravate whatever it is that breaks the FM and bluetooth.
Perhaps those who have experienced this problem could post exactly what they used the bluetooth for, what they installed (if anything), the state of the device as best they remember before and after the failure, etc?
BTW, I have a support ticket with HTC -- they told me to contact their RMA.
thethirdhalf said:
I have an HTC Touch Cruise. Bluetooth and FM Radio was working, and at some point it stopped.
The device has the original ROM -- no hacks.
I used this successfully: http://esl.sun.ac.za/keyboard/
This required the installation of the .NET 2.0 framework.
Sometime after both the Bluetooth and Radio stopped working. I doubt it has to do specifically with the custom keyboard driver. The problem does not seem to be isolated to any ROM (e.g., 1.58.25.14) , although perhaps the ROM can aggravate whatever it is that breaks the FM and bluetooth.
Perhaps those who have experienced this problem could post exactly what they used the bluetooth for, what they installed (if anything), the state of the device as best they remember before and after the failure, etc?
BTW, I have a support ticket with HTC -- they told me to contact their RMA.
Click to expand...
Click to collapse
Before getting broken I had a strange failure when I was sending a picture with my Polaris. The other device received the picture, but when I checked it I saw that only the first half of it was rendered. The rest was corrupted on the screen.
While the trasfer was being made, I remember that I saw an error, but I don't know what it said.
BT worked for some days after this.
The FM radio used to work, but I noticed that, from time to time, it didn't start. I had to re-scan to make it work.
I sent it to the Technical Support and I received it yesterday, but... THEY DIDN'T SOLVE THE PROBLEM, so I'm really upset. I sent a complain to them and published a post in my weblog for everybody to know how the HTC customer support works in Spain.
I hope that somebody could find a software solution for this ANNOYING issue.
PB of BT,
Hi,
Your experience is very worrying !!! I was thinking to send my polaris to HTC very soon, but Im not so sure of doing it now !
Please tell us every new info about this.
thank you !
nooms
Aserg 3
radio 164...
Sfr Illimythics
Hi,
My Cruise has the same problems. At the begining, internal phone speaker don´t works sometimes and now, no Bluetooth and no radio with original ROM and without any change.
Today i have sent it to HTC.
This problem is becoming usual........
Regards from Spain.
Radio Died too
Hmmm,
I've just been away on business and half way through the week, the radio on my O2 Orbit2 died as well.
The radio turns on but can't find any channels when scanning, just giving a shash sound and you can't even dial in a frequency - nothing.
At the same time it also appeared to partially corrupt my sd card as I couldn't use media player to play any music tracks.
After a hard reset when I got home and reformatting the sd card, I can play music once more but the radio is dead.
It's not the end of the world but I did enjoy listening to the radio. I think I'll mail O2 and see what they have to say.
Cruise Problems
I've had mine now since mid March and all (touch wood) is working well. I find that a lot of post throughout this board indicate hardware problems after doing ROM upgrades. Personally, I'm from the old school of thought that states, if it ain't broke then don't fix. I now that people like to experiment with ROM changes etc., But I feel, that once you do that, you irrevocably change the phone's condition, even if you switch back to the original ROMs. Having said all this, I admit that I'm no expert, so take what I say, with a grain of salt, so to speak.
Kidcom
Non-conclusive
kidcom said:
(...)a lot of post throughout this board indicate hardware problems after doing ROM upgrades.(...)
Click to expand...
Click to collapse
Well, Kidcom, the problem is there are lots of people also telling that no ROM upgrade was done and their phones also got messed up.
I wonder if the recent production units are also having faulty units. I have a reply from HTC to contact support and get an RMA, but I am in Brazil and I feel like the local HTC comes out with the local Cruise so that I can get a local RMA rather than shipping it overseas (which is a pain in the neck paperwork with Customs).
Did anyone find out a fix for that or is it a real faulty batch that reaquires manufacturing intervention?
Best,
-Feaps
The bluetooth/FM-radio/headset hardware problem exists since the beginning of HTC Touch Cruise. See, for instance:
http://forum.xda-developers.com/showthread.php?t=383280&page=7
Thus, the problem is proved to be the motherboard hardware design mistake.
Once happened, there is no software fix (including recent "hot" fixes by HTC) to the problem. Most devices experience that in just few months (four in my case) after purchase. However, HTC provides no reply (at least to me) and denies to call back the devices.
Same problem on my Touch HD
HTC Cruise Radio FM-Bluetooth-Read M.Cards K.O.!!!
I have the same problem after 10 days of the buying!!!
But in addition to the FM Radio-Bluetooth,doesn't read most Memory Cards.
Send to HTC for replace the motheboard.
Very,very good!!!
sorry for my English
Assistance HTC
Received today (Replaced Motherboard)
I am very happy for the time to repair and the result (Perfect), I can only applaud the Assistance HTC "although initially I was doubtful."
nicsarnero said:
I have the same problem after 10 days of the buying!!!
But in addition to the FM Radio-Bluetooth,doesn't read most Memory Cards.
Send to HTC for replace the motheboard.
Very,very good!!!
sorry for my English
Click to expand...
Click to collapse
Hey Guys, i'm hoping you can help me.
I have searched this forum and couldnt find anyone that has the same bug as me. I apologize in advance if there is a thread already that discusses this.
I have a Ford Mondeo Titanium X 58plate. Bluetooth syncs up and sends/receives calls great, however When I try to hang up the call it crashes. Is anyone having the same problem?
I upgraded my o2 HTC phone to the latest 1.66 rom and I still get the same problem. Any help would be appreciated.
I too have the same issue. I have a Mondeo Zetec and suffer from the same issue. After hanging up, the phone continually tries to connect and disconnect and the only way to stop it is to turn off bluetooth completely. I logged the problem with HTC and they were trying working on the problem howver I havent heard anything from them for 3 weeks. Im considering changing the bluetooth stack on the phone but arent sure how and with which stack.
I heard that changing the stack to the Microsoft default causes other issues. Let me know if you get a response from HTC regarding a fix. I dont even bother connecting the phone to the car anymore because it just crashes everytime i get a call, its so frustrating.
This is the response I got from HTC:
We can never guarantee that our products will be compatible with car kits or bluetooth headsets.
There are different ROM versions of Windows Mobile 6.5.
It might be that this product is not 100% compatible with this specific car kit.
When it comes to upgrades and updates then you will have to contact O2 for them to provide the upgrades for you.
Best regards,
Jozefine M
HTC
Probably a generic answer to everyone.
Same issue/possible fix
I have a Titanium X sport exactly the same issue.
I was told a couple of days ago if you switch off Data connection in Wireless controls in Settings it helps and I have tested a few times and this does seem to work.
I have not had an opertunity to test thoroughly and would be interested to here if it helps you
I have performed several searches on this subject. I have asked several times. It seems either nobody knows the answer, nobody cares to answer, or else my question is so simple it comes across as a newbie question.
Anyway, here I go again.
A couple of months ago I replaced my EVO's ROM with RUU SuperSonic EvO 3.70.651.1 OTA - Stock - Sense. This was supposedly a rooted version of the last (pre 2.3) OTA.
Everything worked fine.
I then decided to update my radios because newer is always better
At first, everything seemed to work fine, but after a while I discovered my Bluetooth earpieces kept dis-connecting. I have two earpieces, both the same model (Original Jawbone). What happens is I'll be in a call, and all of a sudden the earpiece will disconnect. The only way to reconnect is to go into settings on my phone, turn off Bluetooth, turn it back on, and reconnect.
The current issue started with BOTH earpieces at the same time, after I flashed my phone's radios.
It is obviously software related. I am wondering if I can simply flash whichever piece of software that controls the Bluetooth radio, and if not, where can I find all the EVO radio versions so I can flash each one until Ifind one that works?
Or is it likely that I will need to flash the ROM to fix this issue?
Thanks.
I don't have an answer, but can confirm that I have a similar problem with my HTC Desire (CDMA) & Motorola H17txt headset. The only difference is, I haven't flashed anything (although rooted & S-OFF). I'm on my 4th headset, all with the same random disconnect of the earpiece. The first 3 turned out to be cheap Chinese knockoffs of the real thing, so I finally purchased directly from Motorola, same problem and a little worse.
I've searched everywhere online, and found others with similar issues, albeit in much older dead threads, but never any solutions offered. I'm convinced the problem is in the phone as you stated. I'll be interested to see if any solutions surface here on XDA-Dev.
US Cellular HTC Desire Stock ROM
Rooted, S-Off
I don't think this topic has been discussed before (I did do a search before posting a new one). If it has, please remove it and redirect me to the correct thread, thanks!
So, here is my problem: I have a HTC Sensation 4G phone and I was trying to pair it to my car (Chevrolet Orlando 2012) using bluetooth. The car told me to do a search on the phone and once it has found it, enter the code provided. So I did all that and it seemed to worked out fine. It said the pairing was successful and it was ready for use. Then, things started to get a bit weird. Every now and then, and I am talking like every 10 to 15 seconds or so, the bluetooth will automatically turn off (unpair itself) and then 10 to 15 seconds later, it will pair itself again. While it is unpaired, it will switch over to the OnStar Handsfree Calling Service. Does anyone have any idea why this is happening? My brother has an iPhone 4S, and my mom has the LG Optimus, and they both worked fine, no disruptions at all.
Does anyone have any idea what the problem could be?
have you installed any custom rom?
matt95 said:
have you installed any custom rom?
Click to expand...
Click to collapse
Thank you for the reply, but no, I haven't installed any custom roms before since I don't even know how. I am currently running on Android 2.3.4 and HTC Sense 3.0, software number 1.45.666.5
I have contacted GM about it and they are saying that it's a problem with a lot of phones and they are working with the manufactures to rectify the problem. They have no time frame nor are they very willing to contact you if they solve the software problems. My husband just got a 2012 Toyota Yaris and his HTC Sensation 4G works perfectly! My brand new Chevy Cruize does the same exact things that yours does. Please post if you find out anything more, and I will do the same.
As title says, I went to the theatre today and realized I still had 5 bars of WiFi when I was 20KM away from home, was this a one time glitch or is it a known problem?
sounds familiar....
hey there,
I'm down here in New Zealand with a both versions of device, X & XL
my XL has the problem you speak about.
When i leave my house, it takes for ever to disconnect, pain of course because the 3G or 4G wont flip on while it thinks it is still on wifi.
When i return to my home/SSID the device takes for ever to reconnect, if it even does. i go to the wifi settings, and the connection initiation is just cycling, end attempts to connect, over and over.
I've thought i had fix it once before, by installing a new RUU. I was on RUU 1.77.708.3 Asia, could only find 1.77.708.2.
this seemed to fix disconnection on departure problem, but the cycling and hunting continued when i returned.
I have since found that this must be linked to the bluetooth. I say this because while the wifi is hunting/cycling i flip off the bluetooth and the wifi reconnects within seconds. I tested this more and with bluetooth disabled i have no wifi problems at all, but with bluetooth on, its gives my problems.
The second issue is the bluetooth its self. unlike my flawless desireHD, i can only stream music to my car head-deck, when i get a phone call, the music cuts out like it should, but the phone audio doesn't happen, been like that from the get go. wifi was a problem all the time because this dodgy bluetooth was on all the time so i could listen to music in the car and hopefully one day take calls in the car also.
well i have good news for me, today i flashed CleanROM.3.Standard .
http://forum.xda-developers.com/showthread.php?t=1655011
Today for the first time I can take calls over bluetooth in the car. this is good news because i was certain this was a hardware issue, even it it is, i am confident it can be resolved in the software now.
I'll do a few drive-by's my house tonight to test this wifi, see if that got resolved also. I'll let you know the result later.
I tell you all this in-case our issues are the same, it might save you some time... maybe.
good luck with, and check that bluetooth theory because i'm dying to know if its a common problem.
Cheers
Thank you for that very detailed post.
I also have bluetooth running (connected) to my car and it works flawlessly but it may be a cause for the WiFI staying connected as well. I will turn it off and see how it goes as the week progresses and keep this updated as well.
I would also like to flash clean rom but I am using the Rogers variant so I am worried it might not be compatible.
an_xda said:
As title says, I went to the theatre today and realized I still had 5 bars of WiFi when I was 20KM away from home, was this a one time glitch or is it a known problem?
Click to expand...
Click to collapse
This has been a known problem since the HOX has been released.
an_xda said:
As title says, I went to the theatre today and realized I still had 5 bars of WiFi when I was 20KM away from home, was this a one time glitch or is it a known problem?
Click to expand...
Click to collapse
First reaction: It's not a glitch, that's just really good WiFi...
Sent from my HTC One X using xda premium
I did those drive-by's......
Me again...
I did those drive-by's of my house, unfortunately there is no joy for me, still the WiFi behaves the same as before.
Its funny, down here we have assumed that the X is the same as the XL apart from the cpu. But in reality they are two completely different machines.
So I turned off Bluetooth and the problem does not occur anymore, WiFi disconnects as needed but it is obviously not a permanent fix. Another problem is the WiFi being on and off with 5 bars swapping between 4G and WiFi...
CleanROM again......
OK, I was doing some more reading and have since found that the developer of CleanROM has released a GSM patch so the hotspot on his ROMs now work.
You might remember i said earlier in this thread that CleanROM.3 worked best for me but the hotspot didn't work so i couldn't use it.
Now i have CleanROM installed again, Hotspot works, bluetooth both Audio & Phone work, and the WiFi at this stage seems to be doing what it should without having to manually toggle the bluetooth on and off. No apparent bugs to report at this stage.
Software Info on phone says this version is built around 1.29.728.12. I don't know if that means all ICS version of that number are good or not, but again its a place to start. Its looking like some versions have the issue and some don't, this re-assures me that it can be resolved within the software. I don't mind testing this stuff, as long as the developers don't mind developing it, and its a good learning curve.... its all good.
Check this CleanROM work out, it could be your answer.
http://forum.xda-developers.com/showthread.php?t=1655011
I'll check back in in a day or so and update you on my WiFi situation.
Cheers!
Thanks again for all your research and assistance.
I have the Rogers variant, should be no problem flashing it to CleanROM correct? Also, for each new CleanROM update, I would have to wipe and flash again? Seems troublesome.
Can you advise on the process required to flash the ROM? I am new to Android and the steps in the thread is not as comprehensive.
Many thanks.
hi there, show you how to load roms, thats a big job for me....
...I'm new to this myself, but i know a tutorial that will save me a ton of typing.
you need to do 2 things first, before flashing roms.
1,Unlock your bootloader
2,Install clockworkmod
have a look at this ,
http://forum.xda-developers.com/showthread.php?t=1647272
Study this thread, very helpfull. He explains how to install clockworkmod on your device, once you have that done you are 80% there, and you only have to do this process once, once done, flashing roms will always be the last 20%, you never do this again.
Infact flashing roms and backing up your own rom is a very simply task. the commands are on a list, just choose them as you go. To backup, wipe, and flash a new rom takes me less than 10 minutes.
Go to you tube and look at this, this shows you how Clockworkmod works.
http://www.youtube.com/watch?v=XOQEmQYFEeY
dont be freaked out, take it step by step, you'll be fine.
I also started this thread, regarding working roms for this wifi issue
http://forum.xda-developers.com/showthread.php?p=27585586#post27585586
no one has replyed yet, but it might yeild helpfull info later on perhaps
Thanks, I will do this shortly. Will unlocking the bootloader or doing any of the aforementioned steps give me the tampered signature?
Yes
yes, your phone will be marked.
Boot loader will be marked "Unlocked" , even if you relock it, its just gonna say "relocked" . nothing you can do about that.
The boot loader will also say "tampered" if you update the rom, but that msg dissappears completely if you update the phone via an RUU.exe
Can this hurt me with regards to warranty requests? I know I can remove the tampered status by flashing a stock ROM but I am concerned re: bootloader.