My screen is messing up - Thunderbolt General

so the right side of my screen is not working in one spot from top to bottom. If I push my Vol down or even squeeze the side under the Vol button it will select a widget. Does anyone know why it might be doing this or if it's an easy fix Or not. I got a app from the market that test's where you touch the screen and were it's not working it says I'm touching it on both sides of where I am touching it. It also shows the screen freaking out when I push on the right side
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Sounds like digitizer is fail. Not a simple fix but can be done. Warranty or insurance ? Use it.

Thanks so that should be a warranty issue VZW should replace at no cost I'm assuming?
Edit: yup warranty issue new phone in a few days
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skeet43169 said:
Thanks so that should be a warranty issue VZW should replace at no cost I'm assuming?
Edit: yup warranty issue new phone in a few days
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Sorry I'm not on here much, glad to see you're getting it worked out.
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Related

Bottom corner of screen presses down...

I was wondering if anyone of you have experienced this issue. If I press down on the screen right under the search icon in the lower right corner, the glass ever so slightly, very softly presses down. Almost as if the glue is soft or there is nothing hard there. Also I get the screen discoloration that happens when you do that to an lcd screen.
I have read online that others have this issue and even the demo units at the att stores do it as well. Keep in mind that there is no light bleeding through and the glass is not raised just presses down.
What do you all think?
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I noticed this on my aria. Its how I got it upgraded to the inspire. These screens are attached with a thin layer of double sided adhesive. Think of it as ultra thin 3m tape. I think it might actually keep the screen from breaking under light stress. I would keep an eye on it and if it gets worse maybe call HTC for repair.
Never had any issue with the digitizer because of it tho.
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Thanks for the reply. Not sure how it makes me feel though. I don't think I'll return it just yet.
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Mine does the same in the bottom. I've also noticed not all 4 corners are equally flush with the black ring that goes around the screen. O well, small thing really. Phone is so amazing.
Yeah I love this phone. I swapped it out and now everything is good. The only thing though is that out of the 3 they pulled out, 2 had dirt under the screen. That tells me we might need to figure something to fortify the screen better.
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That bugs the hell out of me! I wish i would have saw that before my return period expired
Your phone has a 1 year warranty tho. So if it gets worse you can at least have it repaired. I would really suggest getting it fixed because that creates a paper trail.
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mine does this too. I guess I'm heading to the AT&T store.
Did you have any issue swapping it out ? I'm 2 days past my 30
discord2k said:
Yeah I love this phone. I swapped it out and now everything is good. The only thing though is that out of the 3 they pulled out, 2 had dirt under the screen. That tells me we might need to figure something to fortify the screen better.
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I tried to swap mine out within my 30 day period, and the sales guy told me he couldn't give me a new inspire (because the demo model and his personal one had the same issue) but would let me get an atrix. I still have my inspire, funky screen and all!
Mine does the same thing. I wonder if all of them do it? did the one you swapped for do it too?
Also when I went in and talked to the radio shack guy he told me that if I put something heavy on it overnight it would reattach to the double stick tape if I didnt want to return it. Also can your return a phone with this issue rooted and s-off? or do you need to go through the process of returning to stock?
I would take it back stock. It seems to be an issue that doesn't affect the phone. Only thing that sucks is returning it to find out the replacement is worst or better yet, get one with dust under the screen. Also it seems to be at the corner of the screen where you normally wouldn't press on the screen.
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My wifes inspire doesn't have the problem
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Ok back from the ATT store they swapped my phone no questions asked
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Did you un root?
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Mine new one is better
I had no problem trading mine in at all. My new one is much better. Well, actually it has no problems at all. My screen was making an audible clicking when I pressed it down. I just don't touch that section of the screen at all cause I am afraid to hear it again.
My screen is okay. I guess this problem is there for most devices with LCD touch screens. To make it slim/light/cheap the screen rests on a really thin platform I feel.
On a off topic : -This happened with my iPod. I went to the "genius" bar and that guy brought 10 different iPods out and showed me by pressing the bottom right part of the screen that this is "common" .... I had no better argument then.
laxwillsch said:
Did you un root?
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Yes. reloaded back to stock.
discord2k said:
I had no problem trading mine in at all. My new one is much better. Well, actually it has no problems at all. My screen was making an audible clicking when I pressed it down. I just don't touch that section of the screen at all cause I am afraid to hear it again.
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Mine clicked too. It made me nervous.
Were you s-on or did you just reintall stock with out turning it on?
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Phone broke?

My 4 buttons and track pad on the front of the phone don't seem to respond anymore.....thought it might be the rom but I reflashed clean install and still didn't work....I even switched roms and nothing. The only time they respond is when I slide the keyboard about half way to where u can only see the bottom letters of the keyboard, they work perfect at that point...any ideas for a fix or anywhere I could get them fixed?
I do believe I have insurance with asursion or whatever they are called but I don't want to get the new hboot....right now I have s-off and everything. What are the chances they send me a completely different phone but something on par with its specs....like a sensation or sgs2 or something in that sense?
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warrior24 said:
My 4 buttons and track pad on the front of the phone don't seem to respond anymore.....thought it might be the rom but I reflashed clean install and still didn't work....I even switched roms and nothing. The only time they respond is when I slide the keyboard about half way to where u can only see the bottom letters of the keyboard, they work perfect at that point...any ideas for a fix or anywhere I could get them fixed?
I do believe I have insurance with asursion or whatever they are called but I don't want to get the new hboot....right now I have s-off and everything. What are the chances they send me a completely different phone but something on par with its specs....like a sensation or sgs2 or something in that sense?
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If this is your first issue with the phone, their going to send you a refurbished doubleshot running the latest firmware.
Everyone can s-off now just gotta be careful and follow all instructions to a T
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is it by doing the wire trick? Or what's the method now? I used revolutionary to root this phone and yes this is my 1st problem.
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warrior24 said:
My 4 buttons and track pad on the front of the phone don't seem to respond anymore.....thought it might be the rom but I reflashed clean install and still didn't work....I even switched roms and nothing. The only time they respond is when I slide the keyboard about half way to where u can only see the bottom letters of the keyboard, they work perfect at that point...any ideas for a fix or anywhere I could get them fixed?
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This sounds like a hardware problem. The fact that you can get the buttons to work at all is encouraging. This phone has a fairly elaborate flex cable that connects those buttons and various other things together. You can get replacement flex cables (eBay for $35-40), but taking this phone apart is quite a *****. Unless you are experienced at working on hardware on phones, you probably don't want to even try it. There are 3rd party services that do this kind of repair, but most I've seen seem pretty expensive.
warrior24 said:
is it by doing the wire trick? Or what's the method now? I used revolutionary to root this phone and yes this is my 1st problem.
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Yeah, the wire trick using Juopunutbear S-OFF method. Like strapped said you just gotta be careful, as with everything else.

Home button smashed in?

So my phone wasnt locked into its holster and slipped out :crying:
I checked it and there was no cosmetic damage and the screen wasnt cracked or anything but I think my home button got smashed in a little bit
its almost seemless with the rest of the phone...anyone else like this or is this just how the phone is?
1st pic - side
2nd pic - top
3rd pic - bottom
Looks normal to me.....
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jeriel05 said:
Looks normal to me.....
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ok just making sure because I saw another pic and it looked like the home button was out more
yeah, mines pretty flush also. Looks ok to me. Ive never dropped mine
Yea my PB is just about flush but my wife's white one is raised some. Probably just a manufacturer flaw in them
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Yeah my pebble blue home button sits flush as well and I was worried about this too when I saw a white demo unit with a slightly raised one. Not a big deal, but I wouldn't mind it sitting a little higher.
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Power button starting to not function?

Anybody else have this issue? It's as if its very sensitive too. I can barely touch the power button and my phone screen will shut off, but immediately come back on. Also if you actually press the button, the screen will shut off than come back on. Anyone else have this kind of issue?
Yeah this happened to mine just two days ago. I ended up pulling the button off entirely and using the phone without it. Super frustrating.
Power button failure is a common known issue with S3 devices. Take it back in most cases they replace the device.
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redwings8888 said:
Yeah this happened to mine just two days ago. I ended up pulling the button off entirely and using the phone without it. Super frustrating.
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Yeah it is fustrating. Mine stopped doing it though. Its really weird but I still don't trust it.
edfunkycold said:
Power button failure is a common known issue with S3 devices. Take it back in most cases they replace the device.
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Not if its over a year old. The warranty is only one year.
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I created a thread on this very issue I'm looking for a solution on disabling the hardware key but not finding any luck
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Need help..phone won't boot up or recovery

Guys my phone was acting up. I tried to boot into recovery, and it wouldn't go. Splash screen came up and had recovery booting in upper left hand, than it just vibrated and kept doing just that. I pulled battery and put it back in and automatically vibrated. Now it just keeps doing that. I just wanted to clear cache and now it's doing this!
Every time I put my battery back in, it wants to automatically boot into recovery. But than just keeps vibrating.
EDIT: it booted into recovery and went back to its cycle. I think it has to do with my screwed up power button. Not sure what to do?!?
I had the same issue.
You can send it in to get fixed, our pull out the power button like I did.
Sucks either way
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s1mpd1ddy said:
I had the same issue.
You can send it in to get fixed, our pull out the power button like I did.
Sucks either way
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How do you operate recovery and getting into it? My phone is back up now. I just tried recovery again and had the same loop problem. Not sure if I should try going back to complete stock.
Does the phone have to be less than a year old to take it into Verizon? Its older than a year. Is it worth trying to go into Verizon?
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tu3218 said:
How do you operate recovery and getting into it? My phone is back up now. I just tried recovery again and had the same loop problem. Not sure if I should try going back to complete stock.
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I was able to turn the phone on after taking the power button out by sticking a pin in the hole and pushing down on the button within the hole.
This was also how I diagnosed it was my power button for sure. I could just flick the button in the hole without paying down and the screen would shut off.
I was told this is a hassle to fix because it could be a short on the power cable. I'm just sticking with my phone like this for now
s1mpd1ddy said:
I was able to turn the phone on after taking the power button out by sticking a pin in the hole and pushing down on the button within the hole.
This was also how I diagnosed it was my power button for sure. I could just flick the button in the hole without paying down and the screen would shut off.
I was told this is a hassle to fix because it could be a short on the power cable. I'm just sticking with my phone like this for now
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Ohhhh. Yeah, I'm afraid to take my power button off.
I thought it was software at first. I clean flashed BoneStock and it went away. Then when I double pressed the button today it started happening again. I wanted to try flashing CleanRom but I can't even get into recovery.
It's sds sudden death syndrome it's a known issue with the power button. It's defective.
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edfunkycold said:
It's sds sudden death syndrome it's a known issue with the power button. It's defective.
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Oh ok thanks. What are the recommendations for dealing with the issue? I know the user above me took his actual button out. Anyway it could be covered? I'm about to go back to grad school and last thing I need is a defective phone.
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Take it to store they will repair it, in most cases it's covered.
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edfunkycold said:
Take it to store they will repair it, in most cases it's covered.
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Even if the phone is over a year old? If so I can try flashing back to stock.
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tu3218 said:
Even if the phone is over a year old? If so I can try flashing back to stock.
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That I'm not 100% sure of but it is a defect with the device. Call them.
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edfunkycold said:
That I'm not 100% sure of but it is a defect with the device. Call them.
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Will do when I'm off. Thanks for the help. Will post back results.
EDIT: Well verizon can't do anything as I'm out of warranty and don't have insurance.
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