Hi, what exactly can cause this on my phone just looked at it one day and it appeared to have some sort of dead pixels on it, is it my fault or HTC's? I dropped it the day before but booted it with my friends sim and didn't notice it so I think it wasn't there as I would have easily seen it. could it have been a delayed effect of the fall or a slightly damp sim card or a manufacturing fault? Thanks in advance for any info
seems like the pixels died or something. Too much pressure?
I don't think so as I am normally very careful as to how I touch the screen I never press it really hard
plus I dont think its a stuck pixel I think its a dead pixel
hellomynameistj said:
plus I dont think its a stuck pixel I think its a dead pixel
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it might be when it's in your pocket or something.
do you think the manufacturer will replace it if it is a dead pixel as it could be caused by a transistor failure?
If you're within warranty, I think they will. It's not like the screen's been cracked or anything.
Related
So on my phone the power/volume buttons have begun to sunk in, I have some pretty excessive light leakage from the buttons (By excessive I mean I can now see it in pretty much broad daylight) and now I just realized I have a dead pixel near the middle of the screen. Do you thing big V will warrant me a replacement?
(I believe I already know the answer but I know some people here work for Verizon and just wanted to know their opinions on the situation before taking my phone back to stock)
I had something similar happen to my Touch Pro back in the day. Yes, unless there is actually physical damage then they will replace it under the manufacturers one year warranty.
I would sent it back in a heartbeat, buttons that you can't reach are a pretty good reason to replace.
Sent Mine Back for same reason. Had to talk to a few people over phone but I got it Replaced. New one Has No Problems Now
Hi guys,
The girlfriend dropped my TF and scuffed up the bezel a good bit.
Damages are purely cosmetic and I'm considering sending it back to ASUS to replace the bezel.
My question is to those who have sent back their device because of screen bleed and dead pixels.
My TF has pretty noticeable screen bleed from day 1 and also has a dead pixel.
If I call ASUS and just tell them about the screen bleed and dead pixel do they repair or replace the device?
I'm also worried that if I ask to replace the bezel due to damage, they will not fix the dead pixel and screen bleed using my drop damage as an excuse.
How long have you had it? I'm at about 3 months now and my microSD slot just went out on me. I also have a minor scuff in the bezel and I'm worried they will use that as an excuse to not repair the microSD slot.
I also have been dealing with major backlight bleed since day 1 and it would be nice if they could fix that but not necessary.
So basically, I'm in the same boat as you. I want to send it in but not if they will find a scuff and blame all the problems on me.
LucJoe said:
How long have you had it? I'm at about 3 months now and my microSD slot just went out on me. I also have a minor scuff in the bezel and I'm worried they will use that as an excuse to not repair the microSD slot.
I also have been dealing with major backlight bleed since day 1 and it would be nice if they could fix that but not necessary.
So basically, I'm in the same boat as you. I want to send it in but not if they will find a scuff and blame all the problems on me.
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Yep, I'm waiting on someone to report the outcome of their RMA for screen bleed or dead pixels... If they replace the device I obviously won't worry about asking for a new bezel.
although i cant say you would have the same experience, here is someone who RMA'd their TF for dead pixels.
http://forum.xda-developers.com/showthread.php?t=1307950&highlight=rma
edit: turns out this isnt the exact thread. but the same OP created the one I was looking for initially if that helps.
I had to RMA my device for the power button issue. It had scuff right by the power button and they didn't say anything about it.
I would offer some useful info but......
"Please advise"
really? are you ****ting me?
Do you have any idea how annoying that is, and how improper its use is?
Me, and probably the majority of people here get loads of email each with that will either start with "Please advise - <one word>" or "<body of email> -Please advise."
Seriously. This annoying management crap/habit that people have got into of doing this is ridiculous and rude. If you cant be arsed to write a bloody sentence then i cant be arsed to help.
Read this, hopefully it will make you change your ways.
http://www.businesswritingblog.com/business_writing/2008/08/please-advise.html
Hi guys, yesterday i recieved my OPO and i noticed that there is a little dark point ( watchable only on white screen) which probably is a stuck or dead pixel. The point is very very little and amost unwatchable during normal use , but i m very finicky......what can i do? Is possible to obtain a replacement of the phone for only one pixel? Thanks for your suggestions!!!
Only OnePlus can answer that question, there's no point asking here because nobody here is an employee of OnePlus. If it is defective though, they should cover it under warranty.
Transmitted via Bacon
timmaaa said:
Only OnePlus can answer that question, there's no point asking here because nobody here is an employee of OnePlus. If it is defective though, they should cover it under warranty.
Transmitted via Bacon
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But no one bere with a similar situation? Just no know if there is a possibility to obtain the change. I have already opened a ticket on OPO official site, but no reply at now.
Basic warranty policy states that if a device is defective out of the factory you are entitled to a replacement.
Transmitted via Bacon
I have a dead pixel too - but honestly - is it worth making such a big deal out of it?! Why don't you just live with it and save you all the trouble? It's not worth it in my opinion - what if you get another device with a yellow band in exchange? That would be worse wouldn't it? There are bigger problems than just one dead pixel - if it were green all the time that would be much worse.
Numero7 said:
But no one bere with a similar situation? Just no know if there is a possibility to obtain the change. I have already opened a ticket on OPO official site, but no reply at now.
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ugh I have the same situation with my new oneplus one, this didnt happen on my old one but there is a dead/stuck pixel near the top that is green usuallly very hard to notice but sticks out like a sore thumb on black backgrounds. i am just going to deal with it unless it gets much worse is there any way to fix it short of replacing the hardware?
my co-worker has 1 stuck pixel, like you, its only visible on a white background. OPO's defective policy is only for 3 pixels or more. he ended up selling it on craigslist for the price he bought it at.
I have the exact same issue and feel the same way, though I haven't bothered with a ticket yet because I feel lucky to even have one given the extremely short supply. They haven't made a specific statement on dead pixels in the FAQs, but here are a couple close ones:
What is your warranty & return policy?http://oneplus.net/support/answer/what-is-your-warranty-return-policy
What should I do if I receive a defective product?http://oneplus.net/support/answer/what-should-i-do-if-i-received-a-defective-product
Other than that, thishttps://forums.oneplus.net/threads/dead-pixel.68381/#post-3362283 is about the most useful statement I could find from any admin on the topic. >.<
You can also do like I might and wait for your shared invites to come in, use one to buy a new phone, then sell your current one on eBay or something. Just be sure to be honest about any issues with it. Given the low supply you'd probably still get darn close to retail for it.
Sent from my OnePlus One using the XDA mobile app.
Stuck pixel here
Though I bought the phone nearly two months back, got it only today from a friend travelling from the US as my country is unsupported yet for shipping.
I discovered a white stuck pixel that stays on in any damn screen when the phone is on.
Pete Lau was drumbeating so much about being very strict with quality, but if so many people are complaining about the screen, this is not good.
Depending on whether the pixel is actually dead (meaning it either gets no power or shortened) or stuck (crystal can't rotate) you may be able to revive it. There are applications for that purpose in the Play store that very quickly toggle through several colors in the hope of jiggling the pixel free - leave it running for a few hours and check if the screen is fixed.
Numero7 said:
But no one bere with a similar situation? Just no know if there is a possibility to obtain the change. I have already opened a ticket on OPO official site, but no reply at now.
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Hello! Yes!
I have a stuck pixel at my opo. I can just give you one advise. Don't change it. Just don't care about those pixels and more important: Don't search dead pixels. I wad also like you, and so i ordered 3x htc one x, 3x galaxy s3 and all of them had dead pixels or stuck pixels. Also my galaxy s4 had one, and my lg g2! So every ****in phone has them. It's like a big joke and you need very good luck to get one without.
So now i have my opo, and also have 1 stuck pixel. But you know what, i don't care. You have to learn this.
Otherwise you'll be going crazy. Just be happy with your phone. In some time you will get another phone anyway.
So pfff.
d4fseeker said:
Depending on whether the pixel is actually dead (meaning it either gets no power or shortened) or stuck (crystal can't rotate) you may be able to revive it. There are applications for that purpose in the Play store that very quickly toggle through several colors in the hope of jiggling the pixel free - leave it running for a few hours and check if the screen is fixed.
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Thanks @d4fseeker. Any tips on which apps we can try?
I had success on a friend's phone a while back with this app:
https://play.google.com/store/apps/details?id=com.htc.chris.blackspotdetect
Thank you
d4fseeker said:
I had success on a friend's phone a while back with this app:
https://play.google.com/store/apps/details?id=com.htc.chris.blackspotdetect
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Thank you. Have hit the button as well
Yup! Stuck pixel here, it appeared after having the device for less than a day, it's 1 red pixel, so it's not visible on white background. But dark background its right in my face.
I had a little cluster of white pixels on my m7, never really bothered by it.
The way oneplus handle this, I don't think I'll even bother to try to get a replacement device. Well, that's the price we pay for buying from cheap Chinese manufacturer.
rbrandser said:
that's the price we pay for buying from cheap Chinese manufacturer.
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You do know that "3+ dead/stuck pixels" is what major brands also require for replacement?
Has anyone else seen this on their phone?
My screen has this half-circle / dot on top of the phone.
Is it a known problem with screen/display? I have not dropped the phone or in any other way damaged the phone.
cvtrial said:
Has anyone else seen this on their phone?
My screen has this half-circle / dot on top of the phone.
Is it a known problem with screen/display? I have not dropped the phone or in any other way damaged the phone.
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Can't say that I have...thats pretty weird
Is it still there when you boot into Safe Mode?
cvtrial said:
Has anyone else seen this on their phone?
My screen has this half-circle / dot on top of the phone.
Is it a known problem with screen/display? I have not dropped the phone or in any other way damaged the phone.
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Someone else posted this exact same thing either here or on Reddit, I can't remember. That's got to be a defect. Send it back.
eyc said:
That's got to be a defect. Send it back.
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How did you rule out the possibility that some app is causing it?
I dont have one on my phone, but when I open samsung pay I have a "v" type thing in the middle. My resolution is set to max. Is it there in all apps and even photos?
I have at bottom of the screen. Since first boot
boot in safe mode, if it persists its most likely a defective screen!
Sent from my SM-G955F using XDA-Developers Legacy app
That looks like a dead pixel...
I had those on the s7e. I just dropped my phone today but luckily have a spigen tough armor case so took all the damage. Ughh, hope i dont get one of those. Thats one thing i jate aboit samsung phones. So fragile!
Luckily that may be covered by warranty throuhh samsung even if it shows sign of drops.
ssgunner20 said:
That looks like a dead pixel.
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A pixel? That's dozens of pixels, arranged in a precise semicircle. I think it's more likely caused by some app, but booting into Safe Mode would be the way to tell.
Screens like that are for sell all over eBay for the s6 edge and s7 edge. Like the others said, take it back and swap out asap
ssgunner20 said:
That looks like a dead pixel
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It cant be a dead pixel... If that was the size of one pixel the Phone would be a thousand times larger than it is...
I have tried to remove all third party apps, so if it is apps it must be Samsung's own apps... Seems to be a defected panel...
Thanks for suggestions guys! ??
S7 edge
Gary02468 said:
A pixel? That's dozens of pixels, arranged in a precise semicircle. I think it's more likely caused by some app, but booting into Safe Mode would be the way to tell.
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My wife has a similar problem with her s7 edge (though mine does not). I restarted her phone in safe mode, but the semicircle was still there. Also, I did a screen capture and it was NOT there. I agree with Gary that it's weird for hardware to generate a circular pattern like that, but what other explanation could there be? Aside from a black sticker that a worker forgot to remove during assembly of the product, as someone on another forum suggested.
Doug
I think there's a problem with screen/display
which apps will do this ugly circle...
Yesterday I was doing some work around the house, pulled my phone out of my pocket to change YouTube videos or something. Noticed a black spot, dead pixels. I thought the other day that I saw a ghostish blur on the bottom left of the phone, the dead pixels are in the middle left of the phone. Have a warranty replacement coming. Coming it's the first phone replacement I've had to have since my eight or nine Nexus 6Ps under warranty.
My mind to maybe sell it and try something else, like the one plus 11, but man. Idk. . anyone else have similar screen quality issues? Maybe? I've just been lucky up to this point.
kickenwing13 said:
Yesterday I was doing some work around the house, pulled my phone out of my pocket to change YouTube videos or something. Noticed a black spot, dead pixels. I thought the other day that I saw a ghostish blur on the bottom left of the phone, the dead pixels are in the middle left of the phone. Have a warranty replacement coming. Coming it's the first phone replacement I've had to have since my eight or nine Nexus 6Ps under warranty.
My mind to maybe sell it and try something else, like the one plus 11, but man. Idk. . anyone else have similar screen quality issues? Maybe? I've just been lucky up to this point.
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No issues here. Haven't read all the threads, but if it were a common fault i think it would be reported here (and noticable). Just bad luck with a dodgy screen... maybe.
kickenwing13 said:
Yesterday I was doing some work around the house, pulled my phone out of my pocket to change YouTube videos or something. Noticed a black spot, dead pixels. I thought the other day that I saw a ghostish blur on the bottom left of the phone, the dead pixels are in the middle left of the phone. Have a warranty replacement coming. Coming it's the first phone replacement I've had to have since my eight or nine Nexus 6Ps under warranty.
My mind to maybe sell it and try something else, like the one plus 11, but man. Idk. . anyone else have similar screen quality issues? Maybe? I've just been lucky up to this point.
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OnePlus 11 might not be a better choice. I had one for just over a month when suddenly an entire row of pixels just went bright white for no reason (see attached). Guess any manufacturer can deliver a bad screen every once in a while.
congrats on the long life of the nexus 6p bro.
I gave mine up when they offered the pixel xl as a free replacement....the pixel xl sucked